Tag: Headset

First Look – Jabra Engage 50 II headset

Speech clarity is an important attribute for contact centres as it directly impacts the customer experience. Bearing that in mind, the Jabra Engage 50 II uses advanced algorithms to create a beamforming pickup of users’ voices and analyses the noises in the background. Its 3-microphone system surpasses the standards of Microsoft’s Premium Microphone for the Open Office with its ability to remove up to 36 decibels of noise, enabling the clearest call experience and spot-on call transcriptions. 

The Engage 50 II headset also introduces an adjustable, audible SmartRinger feature that alerts the user of incoming calls even when they are not wearing the headset. It is on a detachable link controller with a volume wheel designed to sit on the desk next to the keyboard to give a no-look access to all controls. The feature makes hybrid work easier on the go as agents will never have to stress about missing a call if they are ever away from the desk. 

Today we take a quick first look at the latest headset and if you have any questions feel free to ask and watch out for our full hands on review soon.

BUY

Unboxing

Jabra launches new wireless headset designed for frontline workers – Jabra Perform 45

Jabra, a leader in personal sound, video, and office solutions, is launching the Jabra Perform 45, the first in its new Jabra Perform product series that is set to help digitally transform frontline workers. Research* revealed that many frontline workers feel they lack the right technology and access to information to do their job effectively. The discreet Bluetooth® mono headset addresses these concerns with its compact design and Push-to-Talk (PTT) button. Frontline workers can gain direct access to other colleagues instantly and make faster, informed decisions, boosting their productivity and performance within the business, as well as enhancing customer satisfaction.

Connectivity made simple

Minimal button interactions and intuitive button placements are essential for those who are darting between the shop floor and the stock room so they can find the right buttons fast. With the PTT button directly on the headset, any urgent questions can be answered, and problems can be solved almost instantly no matter where the employees are. The PTT feature is unique in a headset form factor and helps make workers more productive.

The PTT button works with leading platforms like Microsoft Teams Walkie Talkie and Zebra Workforce Connect straight out of the box and can be integrated with the business’ preferred platform using the Jabra SDK. For a full overview of the devices used by the business, employers can use the Jabra Xpress management software which allows users to keep track, update, and customise all devices across the whole organisation.

Crystal clear communication, anywhere

Noise is a constant challenge for most frontline workers. For this reason, the Jabra Perform 45 is equipped with an advanced ultra-noise-cancelling microphone that removes up to 80% of background noise, helping co-workers to hear each other correctly right the first time. The speaker has also been optimised for speech clarity, allowing for smooth, uninterrupted communication on both ends.

Moreover, the Face2Face feature in the headset helps to ensure that customers always have the workers’ full attention. This feature is activated by lifting the microphone boom arm to a vertical position, which mutes all incoming audio. When the employee is ready to re-engage with colleagues on the PTT channel, they simply need to pull the boom arm back down to receive PTT messages again.

Comfortable, lightweight design for all-day use

When working in a busy environment, it is essential for frontline workers to have a lightweight headset that does not weigh them down. The compact Jabra Perform 45, which weighs just 18g, fits comfortably and discreetly around whichever ear the workers prefer to wear it on, ensuring that they always appear approachable and professional to customers. It comes with three sizes of EarGel™, so workers can find the fit that feels right for them – be it on the left or right ear.

“We are reminded more than ever of the essential role of frontline workers across industries like healthcare, hospitality, warehouse and retail. They are the glue which binds the entire operation together, so we knew that our new line, Jabra Perform, needed products that can help frontline workers do their job better. Our hope is for frontline workers to have everything they need within finger’s reach with the Jabra Perform 45 headset so they can assist their colleagues and customers and can remain in the zone no matter where they are,” says Yves Dupuis, SVP at Jabra.

 

Key features of the Jabra Perform 45:

–          Small, lightweight, and discreet design – Workers will be comfortable all-day and always look approachable to customers. It is easy to sanitise and is durable, with IP54-rated protection from dust and water

–          80% noise–cancelling microphone and crystal-clear sound – Keeps communication smooth and without disruption

–          Push-to-Talk – Enables instant communication with colleagues

–          Easy to set up and intuitive to use – Minimal button presses and has an intuitive, durable, simple-to-sanitise design

–          Extensive battery life and range – up to 20 hours of Push-to-Talk usage, or up to 8 hours if it is just being used for calls, and up to 100m / 300ft wireless range. Universal USB-C charging and compatible with 5-Bay Charging Stand

–          Moveable boom arm – Able to mute all incoming audio instantly, allowing for increased focus on customers

–          Able to customise and manage devices – via Jabra Direct and Xpress software and available for integration with free SDK

Jabra Perform 45 is available now for distribution as well on Amazon and Jabra.co.uk, MSRP: £113. Find out more about Jabra Perform 45 at jabra.com/perform45.

First look – Meta Quest 2

VR was once a thing then died off over the last few years, I was a huge fan and had a huge collections of headsets from all brands and still today have some here which have not been really used that much in fairness, I remember when VR was a thing and we covered lots of news and headsets then I just seemed to fade away. Here is the thing though it has been still growing in the background for different applications with some companies but as for the consumer end a different story, I have from time to time took a headset out and this one was in a different league a the time which was for education and was really cool from Veative VR and I was lucky to test this here in Ireland and the only one to do so.

Sony has a new VR headset coming out next year which I can’t wait for and it is welcome in my book and hopefully add to the revival of VR AR and of course we await something from Apple pretty soon to which some will say it will kickstart the industry just like their 5G phones didn’t and we all know how 5G is at the moment, depending where you reside of course but as for Ireland it has not been a hit and will not be for some time yet and event though 5G phones at the start where expensive and far and few between that has changed but the uptake in 5G has not and I wonder if the same thing will apply here for Augmented and Virtual reality.. Point being sony made it a bit more affordable for those to access a great VR experience but has so much wires and set-up a pain but was a step up from what Samsung offered and Sony already had hardwear out there for millions to access and cheaper than the other high end offering s back then like HTC VIVE for example.

I still have my note 4 and the Samsung Gear VR headset today, Samsung did it really well with not having to have an expensive system to drive it  (if you had a compatible phone that is) and was affordable which is akin to this headset which just requires a Facebook account to login which some sniff at but ask the same some do they use social media at all which is hypocritical all the same but having said that I get it when it comes to data but as it always has been and will be for the foreseeable future YOU are the product like it or not and of course if you choose to use such hardware and we all know how Facebook do things.

So for me I have two Facebook accounts and chose my websites one to use the device and login etc I did have an Oculus account before obviously with Samsung VR and did not care, today though a different matter. Data is a big thing but you are the product and that is a fact end of story..

Anyway moving on this headset I have a while and have been to busy with work the site and personal matter to actually test this out so I had some time to have a quick look and test it out recently and I like what I see apart from paying for lots of content, it has took me back to the Samsung VR times and would rate this headset slightly better considering you do not need any additional expensive hardwear just to run it, will the novelty wear off? Give me a few weeks and let me see and if it is worth the near 500 euro price tag to buy and ask any questions you might have over on the YouTube channel where we give you a hands on approach and not the lazy stock image one with no context as there is many today who still have not even tried the VR experience and even now I have showed some friends and they have been impressed but some felt dizzy.

Unboxing Video 

 

Jabra announces the Engage 50 II and 40 headsets

Jabra, leader in personal sound, video and office solutions, expands the Engage line with two new products set to empower digital contact centres to enhance customer experience. The Jabra Engage 50 II promises to be the best headset for clear customer calls and ensures that no calls will ever be missed with its SmartRinger feature. Meanwhile, the Jabra Engage 40 delivers innovative speech optimisation and background noise cancellation, enabling agents to focus on conversations with customers at ease. These features are key to improving customer experience, especially since customer satisfaction is ranked the top key performance indicator in most contact centres.   

Power and clarity with the Jabra Engage 50 II 

Speech clarity is an important attribute for contact centres as it directly impacts the customer experience. Bearing that in mind, the Jabra Engage 50 II uses advanced algorithms to create a beamforming pickup of users’ voices and analyses the noises in the background. Its 3-microphone system surpasses the standards of Microsoft’s Premium Microphone for the Open Office with its ability to remove up to 36 decibels of noise, enabling the clearest call experience and spot-on call transcriptions. 

 

The Engage 50 II headset also introduces an adjustable, audible SmartRinger feature that alerts the user of incoming calls even when they are not wearing the headset. It is on a detachable link controller with a volume wheel designed to sit on the desk next to the keyboard to give a no-look access to all controls. The feature makes hybrid work easier on the go as agents will never have to stress about missing a call if they are ever away from the desk. 

 

Comfort and intelligence with the Jabra Engage 40 

Contact centre agents have their headsets on all-day, dealing with customers as well as remote onboarding, coaching, and training – so comfort is key. The Jabra Engage 40 headset is ultra-lightweight with cleverly designed angled ear cushions and an innovative maze-shaped pattern inside each ear cup to relieve pressure. Its built-in hearing protection, two high-quality microphones, noise-isolating earcups and advanced speaker technology optimises every spoken word. Engage 40 also has an inline control unit so agents can handle calls at lightning speed with programmable buttons. 

 

Bringing new levels of transparency to call centre operations 

Jabra Engage 50 II and Engage 40 transcends the traditional role of headsets, by acting as sensors delivering critical data on audio quality and conversation performance. In hybrid work, it can be difficult for contact centre operations and agents to understand if they are delivering great audio quality and pleasing conversations. The data is available through our SDK and can be accessed through pre-built integrations with, amongst others, Nectar, Operata and Virsae. Or it can be accessed with Jabra’s free Engage+ desktop app that provides real-time call insights to instantly improve conversation quality. It assesses whether the background noise, microphone position and voice quality are good prior to a call. During the call, it helps to correct any issues and provide conversation guidance and wraps up every session with a post-call report. The app is unintrusive, easy to use and can be easily deployed via the Microsoft Windows Installer (MSI) file, providing agents with the right support to enhance customer satisfaction. 

 

“Over the years, contact centres have undergone a significant transformation with the move to digital platforms and hybrid ways of working. Agents are relying on technology more than ever to do their job efficiently. This is why we doubled down on our research and development to produce solutions that are intelligent, comfortable, and durable companions for contact centres,” said Anders Hvelplund, SVP for Contact Centre Solutions at Jabra. “We want to help agents focus on delighting customers and give them peace of mind while our Jabra Engage products can handle the rest.” 

Both headsets work with leading contact centre platforms and are Microsoft Teams certified. They also work with Engage AI, Jabra’s new Artificial Intelligence technology that assesses both the caller and agents’ conversation and levels of engagement, and provides real-time actionable insights. 

Engage 50II and Engage 40 pricing and availability  

The new headsets are available now in selected retailers, Engage 50II Stereo MSRP (£279), Mono MSRP (£259). Engage 40 Stereo MSRP (£219), Mono MSRP (£199). 

Find out more about the new Jabra Engage 50 II at www.jabra.co.uk/engage50ii and Engage 40 at www.jabra.co.uk/engage40.  

Tech Review – Edifier CC200 headset

With the dawn of working from home a big thing new products are en masse and that is not a bad thing for the consumer when it comes to choice and so on, however there seems to be a push back into the office of late but the products can be used both at home or workplace and this new headset can be used just the same.

This one for me however is different,  I do test mostly headphones and having a full earcup missing is funny. Yes I use headphones or earbuds on calls every day as this is what I do but this product is interesting still and so easy to use yet has plenty of features.

The headset is light so can be worn all day literally and the mic arm can swivel both ways, in other products I did test or try this was an annoyance for me having the arm locked on one side so this is a bonus for those who like or want to have the ability to swaps side, this might seem odd for some but probably those who do not use such products trust me it is nice to be able to swap sides.

This not only works with your PC or laptop this works with your phone, some headsets do not and require a USB A connection again some phones allow you to get around that if they support OTG whereby you would simply add an adapter and off you go but not very convenient in my book. This is a bluetooth option rather than cable so for most would work better I would think although it is another device to charge but it is what it is. You do easily get 2/3 days out of this headset which is great and can be charged overnight of course and does not take long to charge.

The sound is where it rest with most but difficult to call it with one side I did a sound test in the video review below so you can make your own call and in real life use fashion you can hear things going on and get a real life sense or what to expect and it is good,calls are good and clear and it can be used for music which for me is great, not the best in the world for music but it works and there is your controls there too to do what needs doing and you get a busy light too which I like.

For the price in question it is a good headset and be be used not only for your office calls and so on but in a personal capacity.

Main Features:

Crystal Clear Call Quality The Caller hears you — not your surroundings, with a noise-cancelling dual mic with DNN noise reduction technology to block out background noise in a flexible microphone boom. Dual MIC AI Call Noise Cancellation

  • The beamforming microphones pick up and enhance your voice with incredible accuracy through DNN noise cancellation technology and AI algorithm, bringing you high-quality even in a noisy environment.
  • Immersive Audio Experience – With a  30mm composite diaphragm driver for more immersive audio experience.
  • Long Battery Life Around 64 hours for music play and around 29 hours for call.
  • Busylight Visible call status.
  • Compatible with Multiple Devices – Support PC of mainstream Windows and Mac operating systems compatible with mainstream Android， iOS mobile phones, etc. Convenient connection in one go.
  • Rotatable MIC boom, 240° back and forth adjustment. Accurately picking up sound at any angle and greatly improving the call clarity.

£49.99

Edifier CC200 Wireless Bluetooth On-Ear Mono Headset with Noise-Cancelling Microphone – HD Voice – 29hrs Talk Time- USB-C Cable -Multiple Calls Control – Ultralight Design – Black: Amazon.co.uk: Electronics & Photo

Video review 

 

Sony unveils gaming gear brand, INZONE, with gaming headsets and monitors

Sony Europe B.V. today announced INZONE™ – a new gaming gear brand for PC gamers that sharpens the senses and maximises gaming ability. INZONE monitors feature incredible, high-resolution, and high-dynamic range picture, while the headsets include superior audio and 360 Spatial Sound for Gaming. This new brand embraces Sony’s expertise as a pioneer of audio-visual technology, delivering features that will immerse gamers into the action with total focus. Designed for extraordinary performance, INZONE allows you to dive into an immersive zone, leading to a victorious ending.

“The market has been expanding with a higher interest in gaming with the spread of e-sports tournaments and the advancement of gaming entertainment. With Sony’s strong history of high-end audio and visual technology products, we believe this new line will offer even more options for those looking to upgrade their current gaming systems. We are committed to contributing to the growth of gaming culture by providing PC and PlayStation® gamers with a wider range of options to enrich lives through gaming. Also, Sony is proud to have a sponsorship with leading global e-sports leagues, Evolution Championship Series (Evo) 2022 and 2023, PGL DOTA2 Arlington Major 2022 and the VALORANT Champions Tour with our wish for further advancement of gaming culture.” said Yukihiro Kitajima, Head of Game Business and Marketing Office, Sony Corporation.

Gaming monitors overview

The all new INZONE M9 gaming monitor with HDR offers 4K resolution and high contrast with Full Array Local Dimming, for gamers seeking a better experience when playing games with details in deep blacks and brightness. Gamers can also look forward to a 144Hz refresh rate, IPS and 1ms GtG (Gray to Gray) response time for quicker reactions. Additionally, the INZONE M3 gaming monitor provides a high refresh rate of Full HD 240Hz with 1ms GtG (Gray to Gray) and variable refresh rate technologies, allowing gamers to accurately capture movements of rivals in shooter games.

Designed to fit for unique playing styles

The unique, low depth tripod stand provides total gaming comfort while optimising desk space for peripherals. With a small monitor footprint, players can easily position an angled keyboard and large gaming mouse pad around or under the display. Other features include adjustable height and tilt, a selection of rear lighting colours and cable management for a clean desktop.

Utilities for gameplay

Featuring Auto KVM Switch (Auto USB Hub Switch), users can control up to two PCs from a single keyboard, mouse and headset connected to the monitor. With FPS Game Picture Mode, brightness and contrast are optimised to view opponents clearly. Additionally, the Black Equalizer feature allows for uncovering details even in shadows.

Gaming headsets overview

The new line will feature two new wireless headsets, the INZONE H9 with 32 hours of battery life and INZONE H7 with 40 hours of battery life, along with a wired headset, the INZONE H3. All three models are equipped with a flexible flip-up boom microphone with mute function, allowing users to communicate effortlessly in-game with squad members.

Take action first with Precise Target Detection

Sony’s 360 Spatial Sound for Gaming, activated by the INZONE Hub PC software, reproduces spatial sound out of multi-channel audio signals as the game creators intended. This accurate sound reproduction boosts spatial awareness, enabling the player to precisely hear footsteps and movements. With the smartphone app “360 Spatial Sound Personalizer,” users also get the spatial sound optimised to their ear shape for truly personalised gameplay.

Advanced technology optimises acoustics

Developed from Sony’s expertise in headphone technology, the diaphragms of the INZONE H9 and INZONE H7 both have a unique shape that allow the headphones to reproduce extremely high frequency sounds with high compliance, as well as authentic low frequencies for an immersive gaming experience.

Ducts on the housing of the INZONE H9, INZONE H7 and INZONE H3 control and optimise low-frequency sound reproduction for powerful bass that makes deep sounds seem incredibly real.

Game for hours in comfort

The wide, soft headband cushion spreads the weight evenly across the player’s head for long-term wearing comfort. The earpads are shaped to minimise pressure on the player’s ears by optimising contact with the side of their head.

Noise cancelling and Ambient Sound Mode

From noisy heaters and PC fans, to loud construction work outside, INZONE H9 has multiple noise cancelling microphones that keep out any performance disturbing noise. To further the gaming experience, Sony has incorporated the same Dual Noise Sensor Technology used in the industry-leading 1000X series headphones for invincible gaming. Never miss important ambient sounds such as a phone call, the doorbell ringing, or a partner speaking while playing games with Ambient Sound Mode.

Interoperability for better gameplay

Perfect for PlayStation®5

The INZONE M9 monitor provides Auto HDR Tone Mapping, which works with PlayStation®5 consoles to automatically recognise the monitor during initial setup and optimise HDR settings. Additionally, the monitor will automatically switch to Cinema Mode when watching movies on PlayStation®5 and Game Mode when playing games.

INZONE H9 and INZONE H7 include on-screen indication, so players can easily adjust settings on their headset and see the settings reflected on the screen in the PlayStation®5 Control Center. Both headphones also come with gaming and chat balance, allowing players to change the volume balance between game audio and voice chat from the headset. They also come packed with features including the ability to work with Tempest 3D AudioTech, which allows players to enjoy the immersive sounds when gaming with greater spatial expression.

INZONE Hub PC software: personalise your gameplay

Sony’s INZONE Hub PC software was created to control INZONE monitors and headsets, allowing users to personalise experiences by customising a wide range of operations, including a variety of sound and picture settings.

Sustainability in mind

The packaging material of Sony’s products is plastic-free and uses only recycled materials and non-woven cellulose, reflecting Sony’s commitment to reducing the environmental impact of products and practices.

INZONE gaming monitor specifications:

INZONE M9: 27-inch 4K/144Hz Gaming Monitor

  • INZONE M9 boasts 4K resolution and high contrast by Full Array Local Dimming with DisplayHDR™ 600 certification and more than 95% coverage of DCI-P3 colour space, providing great highlights and deep blacks as well as accurate colour reproduction.
  • Up to a 144Hz refresh rate, IPS, 1ms GtG (Gray to Gray) response time with variable refresh rate technology such as NVIDIA® G-SYNC® Compatible and VRR in HDMI 2.1 standard.

INZONE M3: 27-inch Full HD/240Hz Gaming Monitor

  • Up to 240Hz refresh rate, IPS, 1ms GtG (Gray to Gray) response time with variable refresh rate technology such as NVIDIA® G-SYNC® Compatible, and VRR in HDMI 2.1 standard.
  • Featuring DisplayHDR™ 400 certificationsRGB99% coverage colour space and 1.07 billion colour support, providing a vibrant gaming experience with rich colours.

INZONE wireless gaming headsets specifications:

  • INZONE H9: Wireless Noise Canceling Gaming Headset: Precise target detection with 360 Spatial Sound for Gaming and advanced technology that optimises acoustics, Game for hours with a comfortable headband and earpads, Noise Cancelling and Ambient Sound Mode. 32 hours of battery life and a 10-minute quick charge offers up to an hour game time.
  • INZONE H7: Wireless Gaming Headset: Precise target detection with 360 Spatial Sound for Gaming and advanced technology that optimises acoustics, Game for hours with a comfortable headband and earpads. 40 hours of battery life and a 10-minute quick charge offers up to an hour game time.
  • INZONE H3: Wired Gaming Headset: Precise target detection with 360 Spatial Sound for Gaming and advanced technology that optimises acoustics, Game for hours with a comfortable headband and earpads.

Pricing and availability:

INZONE gaming monitors

INZONE gaming headsets

The new INZONE gaming headsets will be available in July at a variety of Sony’s authorised dealers.

For more information, please visit: https://www.sony.co.uk/electronics/inzone-gaming-gear

Tech Review – Jabra Engage 55 headset

The Jabra Engage 55 came in the usual style box with the features called out on the packaging.  The earphones are noticeably lighter than many predecessor units, while had the usual features in terms of headset flexibility adjustments and came with the typical Jabra charging stand.

Accessories

The Kit came with a carry case, cables, charging stand and a USB DECT adapter instead of a wireless base. You can see the unboxing here and walkthrough by Jim who has also tested this headset and finds it a “must have” piece of kit.

Setup:

The setup as described on the packaging is easy – plug in the supplied Link 400 adapter in the USB laptop port, turn on the power on the headset and are ready to go. Corporate laptops may need to have the USB port checked if locked down to facilitate access.

Jabra direct

Optional software may be downloaded to upgrade the firmware on the unit or additional features

Charging & battery life

The Earphones  come with approx.13 hours battery  which can be charged via the supplied charger holder or via the USB A charging cable supplied. (An audio warning is given in the event of low battery) During a call should be a low waring audio sound these earphones can be plugged into a laptop, or wall charger to ensure no drop in the call.

 Range:

The range as quoted by the Jabra is a staggering 150 Meters from your computer using the compact USB DECT Link 400 adapter.  To put this in perspective, UK football stadiums are typically 105 by 68 metres while Croke Park pitch covers an area 145m long by 88m wide. As per my test, this is measured by “Line of sight” (LIS), with no opticals blocking in the way from the laptop to the headset allowing clear conversation. This worked well in the back garden but as I tested in the front, with various walls, and barriers the range diminished quickly albeit the dect technology is far superior to Bluetooth as the DECT wireless range is 15 times the average range of Class 2 Bluetooth® device. (i.e., do not expect anything close to 150 Meters in a built-up area while may work in an open warehouse, or office plan type area). This will also diminish how many people are using the network.

Security.

In modern-day, most businesses train their staff on phishing,  vishing and the treats of using Wi-Fi in the local café in terms of hacking. The Jabra Engage 55 steps up this in terms of technology with the Secure Dect wireless adapter, which has additional FIPS military-grade 256-bit encryption algorithms, to prevent snooping and keep communication, and exchanges away from prying ears or technologies.

Audio quality.

This is one of the first areas many people ask, is the Audio, ok?

In essence, most of the teams/ video calls are not focused on the high and low frequencies of classical music but on the background, noise heard on the calls.  The Jabra comes with a great ANC (Active Noise Cancellation) Microphone that is designed to block out noises like a dog barking, or a lawn mower going in the background. This can easily be demonstrated when using a noisy keyboard, the sound of the keystrokes is dramatically reduced using this headset.  Surprising when listing to YouTube music etc the quality is good. The earphones ensure conversations are concise and clear while the microphone must be positioned correctly to ensure this quality. 

Hearing Safety

This is an area often forgotten which maybe become more apparent in years to come as many users try to turn the volume to max and use earphones for full-day use. This is   similar to builders using high power tools. in the past now suffering from hearing loss, The Jabra brand came with a  SafeToneTM 2.0, in hearing protection which consists of PeakStop™ prevents sudden loud audio spikes and IntelliTone™ 2.0 limits overall audio exposure. This type of technology should be mandatory for the future to ensure we are not damaging our future generation’s hearing,

Niggles,

If using the hybrid model to travel to the office, you have to carry a dongle and a spare USB A lead, this is a step backwards from the C charger lead as used in most newer Android phones.  This is to facilitate the docking station which works if the unit is placed in a stationary environment,  Jabra would do well to replace the supplied USB A cable with the modern USB C Cable.

These earphones are not compatible with smartphones coming  with no Bluetooth option which means the dongle has to be plugged into the laptop at all times which is another part of the laptop when on the move,  ( should you require a  Bluetooth option possible look toward the  Engage 75 or Jabra Evolve 2 75  which has multimode allowing 2  Bluetooth  devices connected at the same time, https://techbuzzireland.com/2021/12/08/tech-review-jabra-evolve-2-75/

Warranty

This comes with a 2-year warranty with the option to replace the battery if required at a later stage. This is great to see on a quality product.

Conclusion:

The Jabra Engage 55   is a headset that out of the box works well with no technical setup required while has advanced options for the firmware via the free Jabra direct software. The key features in terms of being lightweight, excellent range and call security are inbuilt also. This has the often-forgotten hearing safety built-in without any deterioration to the audio of the unit. ANC works well to reduce unwanted back noise to ensure superior quality calls. There are slight personal niggles on the cables supplied but just personal choice and do not affect the operation of the unit. Again, the unit is not designed for Bluetooth products, but Jabra has many other products that work in this area. The future proof in terms of the option to upgrade the firmware and, warranty, battery replacement is excellent.

The Jabra Engage 55   delivers on quality, power, range, and security with ANC to ensure an immense user experience effortless from a trusted brand.

 

https://www.emea.jabra.com/business/office-headsets/jabra-engage/jabra-engage-55

VIdeo review

First look – Edifier CC200 Wireless Bluetooth On-Ear Mono Headset with Noise-Cancelling Microphone

With hybrid working a huge trend these days and of course many have returned to the office the right equipment is required and with Edifier they have launched a new headset just for that, the CC200 is the latest mono wireless headset now on offer at an affordable price too.

The beamforming microphones on CC200 pick up and enhance your voice with incredible accuracy through DNN noise cancellation technology and Al algorithm,bringing you a high-quality even in a noisy environment.CC200 adopts USB Type-C interface design. A built-in high-performance and large-capacity battery, with an endurance of up to 64h, which provides uninterrupted music enjoyment.

Main Features:

Crystal Clear Call Quality The Caller hears you — not your surroundings, with a noise-cancelling dual mic with DNN noise reduction technology to block out background noise in a flexible microphone boom. Dual MIC AI Call Noise Cancellation

  • The beamforming microphones pick up and enhance your voice with incredible accuracy through DNN noise cancellation technology and AI algorithm, bringing you high-quality even in a noisy environment.
  • Immersive Audio Experience – With a  30mm composite diaphram driver for more immersive audio experience.
  • Long Battery Life Around 64hours for music play and around 29 hours for call.
  • Busylight Visible call status.
  • Compatible with Multiple Devices – Support PC of mainstream Windows and Mac operating systems compatible with mainstream Android， iOS mobile phones, etc. Convenient connection in one go.
  • Rotatable MIC boom, 240° back and forth adjustment. Accurately picking up sound at any angle and greatly improving the call clarity.

£49.99

Edifier CC200 Wireless Bluetooth On-Ear Mono Headset with Noise-Cancelling Microphone – HD Voice – 29hrs Talk Time- USB-C Cable -Multiple Calls Control – Ultralight Design – Black: Amazon.co.uk: Electronics & Photo

Video Link

First Look at the Jabra Engage 55 headset

Recently Jabra announced their all new Engage 55 headset and it has landed in TBI headquarters for a review, Jabra is a well known brand in Ireland and not only that in many offices here and a preferred piece of kit to have at workers disposal, this latest kit comes with everything that a person needs working from home or in the office and after quickly trying it out it must be the smallest lightest headset I have tested of this kind in some time yet it is packed with features which are listed below.

So like I said in the video you should watch below we always give you a hands on look of the products and we take a close up look at the all new Engage 55 and if you have any questions feel free to comment below or on our social channels and not forgetting our Youtube channel where you get to see all the tech hands on. You can read more on the Jabra Engage 55 here 

Key features of the Engage 55: 

  • Premium open office microphone – Filters out background noise for crystal clear conversations
  • Military grade security – Level C DECT security
  • Up to 150m/490ft connectivity range – 15x larger than the range of any Class 2 Bluetooth device
  • Link 400 DECT USB dongle – with durable ‘puck’ design for easy transportation
  • Professional speech clarity – Speakers optimised for speech quality
  • Works with all leading Unified Communications and Contact Centre platforms – MS Teams, Zoom, Cisco, Unify, Amazon Chime, Google Meet, Avaya, Unify, Alcatel Lucent
  • All-day lightweight wearing comfort – 18-83g, low pressure
  • Protect hearing well-being – SafeTone 2.0 protection
  • Deter interruptions – Busylight on earcup and boom-arm
  • Choice of wearing style – Stereo / Mono / Convertible

The Engage 55 will be available from 1st June at selected retailers from MSRP £199 (Mono/Convertible) and £213 (Stereo).

Find out more about Jabra Engage 55 at www.jabra.co.uk/engage

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