Tag: first

Jartoo – World’s First Carbon Nanotube Heated Blanket Review

A new kind of tech product has dropped in for review and it is the Jartoo Heated Blanket is a fusion of innovation, safety, and sustainability, designed for eco-conscious and tech-savvy consumers. It’s not just a heating solution—it’s a step toward smarter, healthier living.

What this offers users is much more than one might expect and even for me as I got a brief introduction to it but this Blanker offers far Infrared Heating, Promotes blood circulation, muscle relaxation, and overall wellness, with a 24V Low-Voltage System that eliminates electric shock risks, even with spills or pet damage.

It is also Eco-Friendly & Energy Efficient and Uses 60% less energy than traditional electric blankets and Machine Washable & Lightweight: Perfect for families and on-the-go use. All with Carbon Nanotube Technology and Delivers rapid, even heat without bulk or safety concerns.

The presentation is excellent and you get all you need in the box including cables a remote and a travel bag which is convenient, the remote has several controls on board and simple to pair up if not paired out of the box.

The blanket itself is luxurious so to speak with a soft feel all round, house in the blanket there is a button and charge port behind the zipper which is kept safe when not in use.

The button will change colour on your settings and this gets warm fairly fast from as little as 30 seconds so you will be warm in no time at all here.

Be it used as a blanket or snood you will feel relaxed and the soft material which is washable and the fabric is tough so this will last for many years use.

Not only all this but it saves you on your electricity bill which in Ireland is gone beyond a joke so this is an added bonus compared to other heated blankets on the market.

Check out the video review below for more and yes you see it in hand and me wearing it.

 

 

  • More Peace of Mind: The Jartoo nano heated blanket incorporates multiple advanced safety circuit protection technologies. Despite being powered by 120V-240V AC, it outputs only 24V—well below the 36V safety threshold, making it safer for both children and the elderly. Even in the event of localized damage, there is no risk of electric leakage, ensuring absolute safety protection.
  • More Energy-Efficient: Achieves far-infrared rapid heating in just 30s with a power consumption of only 70W—60% more energy-efficient than other heated throw blankets, saving approximately 1 kWh per day. Far-infrared technology delivers deeper, more soothing warmth for enhanced comfort and relaxation.
  • More Comfort without Wires: Ultra-soft nano heating material and 320gsm velvet fabric ensures the Jartoo electric throw blanket feels soft and perfectly conforms to your body, eliminating the stiffness and discomfort of wires. It is easy to carry, can be used on bed, sofa, office, and also great for outdoor traveling.
  • More Convenient to Clean: The innovative nano heating material, with a structural strength 100x that of steel, ensures exceptional durability. Unlike traditional heated shawl, it won’t get damaged during washing or drying, and even pets can hardly damage it. Clean and dry with confidence (recommended drying below 149°F).
  • More Practical: The portable electric blanket comes with a separate wireless remote to adjust 6 temperature levels (95°F-131°F) and 5 timer settings (2h intervals, up to 10h). You can also control the temperature directly using the buttons on the electric blanket.

Heated cushion for your pet review

BUY

Video

The world’s first gaming e-scooter, the EKRUZER #1

EKRUZER, the pioneering brand in personal electric mobility, has officially launched  the EKRUZER #1, priced at $13,000 (USD), making it the world’s first-ever state-of-the-art augmented reality (AR) gaming platform to be integrated with an e-scooter. This groundbreaking innovation redefines the gaming industry, combining cutting edge multiplayer technology, advanced mobility, and entertainment in one unique product.

Anticipation is already building, as EKRUZER has confirmed that the waiting list for the first 250 limited edition EKRUZER #1 officially opened on December 12, 2024. The first 250 build slots will go to buyers of exclusive numbered EKRUZER baseball caps – priced at $100 (USD) and available via its website www.ekruzer.com.

Game of the future competition

To celebrate the launch, EKRUZER is inviting creativity and innovation from the global gaming community. The “Game the Future” competition challenges participants on the waiting list to pitch their best game concept for the EKRUZER #1 platform. The winner will not only see their concept come to life, but also receive an EKRUZER #1 to play it on.

Cutting-edge features

The EKRUZER #1 boasts cutting-edge features, including its revolutionary hubless design, premium-grade finishes, Artificial Intelligence (AI) and 5G connectivity with a seamlessly integrated AR gaming experience that allows riders to explore their environment in new and exciting ways in both single and multiplayer scenarios. Combining class-leading battery technology, AI functionality and design flair, the EKRUZER #1 offers an unmatched performance for riders looking for the ultimate technology showcase, design and AR gameplay.

“We’re thrilled to introduce a product that pushes the boundaries of what an eScooter can be,” said Squad Leader, CEO of EKRUZER. “The EKRUZER #1 isn’t just a lightweight EV, it’s a revolution in gaming and mobility, and now, a platform for creativity. This marks a bold step into a new era of mobility and interactive entertainment.

He continued, “When Sony released the original Playstation they redefined the gaming industry by bringing gaming into the living room, and EKRUZER will write the next chapter by taking gaming out of the house and into the parks”.

Priced at $13,000 (USD), the EKRUZER #1 mobile gaming platform represents a significant investment in the next generation entertainment technology. Competitive financing options will also be available via Ausloans – the largest privately-owned finance brokerage and aggregation business in Australia – offering multi-year payment plans.

Be part of the future of mobility and gaming. Secure your build slot by purchasing an EKRUZER baseball cap and showcase your creative genius in the game design competition.

World’s first silicon chip design breakthrough in Limerick

The world’s first fabrication and design of a silicon chip without direct human input has been completed by researchers at Lero, the University of Limerick-based Research Centre for Software, heralding the possibility of creating a new high-tech export-based industry in Ireland.

Professor of Machine Learning at the University of Limerick Conor Ryan led the research team which has just filed a patent for the totally Irish-designed process that came from a project entitled “Automatic Design of Digital Circuits’ (ADDC) funded by Research Ireland.

“This is the first time ever anywhere in the world that machine learning has been used to design and fabricate a silicon chip entirely from scratch. This could pave the way for a new era of automated digital circuit design with Ireland at its centre, creating a new export industry with many well-paying jobs.

“The patent secures the proprietary methods and novel approach to automating silicon chip design’s traditionally manual, complex, and error-prone process. The techniques created by Lero replace traditional methods with an entirely automated flow, reducing the need for human intervention and minimising the risks of design errors,” said Prof Ryan, a lead researcher at Lero.

The Limerick-based team plans to work with selected global chip design and fabrication companies following the successful manufacture of a Lero-designed chip by world-leading chip foundry TSMC, paving the way for a new era of automated digital circuit design.

Prof Ryan said their patent covers the use of a grammar-based optimisation engine that ensures all generated designs are manufacturable and ready for production and opens the door to smarter, faster, and more sustainable hardware design, with potential applications in consumer electronics, healthcare, automotive, and more.

“The system combines cutting-edge machine learning with industry-standard tools and workflows, ensuring the results are compatible with modern manufacturing processes.

“It radically reduces the time and financial resources required to produce integrated circuits, democratising access to advanced hardware innovation. Our process also eliminates an entire step in the traditional verification process,” he added.

Prof. Ryan acknowledged that the project was made possible through partnerships with leading experts and organisations, utilising TSMC’s world-class fabrication facilities.

The process is protected under European Patent Application No. 24213734.7 held by the University of Limerick and the Technological University of the Shannon: Midlands Midwest, and covers Digital Circuit Creation Tool and Method.

EIZO Unveils FlexScan FLT Monitor

EIZO Corporation introduces the FlexScan FLT, or “Future Leading Technology”, the world’s most power-efficient monitor. Lightweight, sleek and sustainable, this 23.8-inch Full HD (1920 x 1080) display achieves a groundbreaking Class A rank on the European Energy Label – a first for any monitor globally.

For more than 30 years, EIZO has led the development of power-efficient, ergonomic, and eco-conscious monitors within the business enterprise sector. In 2023, the company accelerated its efforts and committed to achieve carbon neutrality across the entire value chain by 2040. The FlexScan FLT is part of its “Transition to Net Zero” plan and embodies EIZO’s vision for the future.

Its sustainability-focused approach, robust functionality, and sleek design reflect EIZO’s commitment to continuous innovation – not just for today’s challenges, but for a brighter tomorrow.

 

Future-Leading Sustainability

Sustainability leaders in organisations worldwide must make informed decisions when procuring technology that will help them meet their sustainability goals. With a typical power consumption of just 6 watts, the FLT can make an immediate positive impact on energy usage associated energy costs.

The FlexScan FLT achieved TCO Certified Generation 10, the highest tier of EPEAT Gold and the EPEAT Climate+ designation, reinforcing its environmental advantages.

Its housing incorporates 95% recycled plastic, promoting the reduction of plastic waste, conservation of resources, and reuse of materials. The monitor’s packaging and cushioning are also made from recycled materials to minimise environmental impact. Optimised packaging size allows for increased loading efficiency by approximately 50% and a decrease in GHG (Greenhouse Gas) emissions during transport by up to 42%. Corporate customers have options for collective packaging, with or without desk stands, to further reduce overall waste and streamline installation time.

From the procurement and manufacturing to shipping and usage, the GHG emissions throughout the entire product lifecycle of the FLT have been reduced by approximately 32% compared to a previous 23.8-inch monitor.

 

Future-Leading Workstyle

As modern workstyles diversify, workspaces must evolve to empower individuals to work efficiently, creatively, and comfortably. The FLT features USB Type-C ports for a single-cable connection to a laptop, enabling video display, USB signal transmission, and a maximum of 60 watts of power supply to a connected PC. The FlexScan FLT is also the first EIZO monitor to support power supply from external devices via USB Type-C, allowing it to operate without the need for an AC adapter.

The FlexScan FLT’s Auto EcoView function automatically adjusts the screen brightness based on ambient lighting changes, while the EcoView Optimizer 2 function fine-tunes brightness and gain according to displayed content. Together, these technologies enhance viewing comfort and minimise power consumption. The monitors new Eco Mode preset automatically activates both functions for easy access.

Users can view the power consumption of the FLT and connected devices, including the PC, in real time through the OSD, promoting eco-consciousness. Additionally, they can choose to display this information statically at the edge of the screen for quick, at-a-glance reference.

Future-Leading Design

Design and atmosphere play a vital role in office environments, significantly enhancing employee productivity and creativity while reflecting the company’s values and culture. Weighing just 2.4 kg and featuring a sleek bezel thickness of 24.4 mm, the monitor creates a streamlined and unobtrusive office environment. Its distinct ‘hollow’ bezel design offers a frameless appearance, further elevating its modern, future-inspired aesthetic.

Mounted on a unique arm, the monitor creates a floating effect that allows it to blend seamlessly into any workspace. The arm provides flexible positioning for the screen and features an integrated clamp for effortless attachment and removal by simply twisting the base.

Availability

The FlexScan FLT will begin shipping in December. The date of availability may vary by country or region. Contact the nearest EIZO group company or distributor for details.

Workhuman revolutionises workplace insights with industry-first AI Assistant

Workhuman, the company revolutionising the way employees celebrate, connect with and appreciate each other in the workplace, has unveiled the latest innovation in its platform – the addition of a generative Artificial Intelligence (AI) Assistant to its cultural [workforce] intelligence tool, Workhuman iQ. Workhuman is launching this tool as many HR and business leaders struggle to access organisational insights, which are often buried in static, incomplete, and cumbersome data analytics systems. Workhuman iQ offers an intuitive generative AI interface that surfaces dynamic and actionable answers and insights powered by an organisation’s rich, authentic, and unique Social Recognition programme data, and Workhuman’s 25 years of culture and recognition research.

 Workhuman iQ is the only solution in the industry that provides a comprehensive view of an organisation’s people dynamics, performance and skills, state of cultural health, and where and how work is getting done. Workhuman’s new AI Assistant within Workhuman iQ leverages the world’s first recognition-specific language model, built by Workhuman, and uses data from a customer’s own recognition programme to provide real-time insight that can inform decisive actions to maximise people and business results.

This innovation allows people managers and business leaders to quickly and easily get accurate and interactive answers to many types of employee, team, department, and organisation-level questions. These include: “Who within the organisation is demonstrating our company values?”, “What is the current skills profile of my team?”, “What impact is employee recognition having on top-talent or overall retention in my department?” and “Who are the best internal candidates for this role?” The AI Assistant provides highly accurate responses, putting answers at the fingertips of those who need them most without the need for even more technology or data analytics expertise.

Transforming the way companies monitor and enhance their culture, Workhuman iQ leverages proprietary algorithms and AI to analyse data within the Workhuman platform, offering leaders and managers clear insights into the state of their culture and talent. Acting as a virtual consultant and a single source of truth, AI Assistant and Workhuman iQ goes beyond reporting, uncovering previously hidden workplace insights and providing unparalleled insights into people dynamics, performance, skills, and more, empowering leaders to make informed and strategic decisions. The manual and labour-intensive process of generating actionable insights is replaced with real-time, on-demand trends, patterns, and precise answers to people and organisational questions.

“AI is changing the way work gets done, and with the introduction of generative AI tools within programmes that generate significant data, it opens the door for people without analytics backgrounds to easily access information it would have otherwise taken them days or weeks to uncover,” said Kevin Heinzelman, Workhuman Head of Product Management. “Workhuman iQ analyses an organisation’s unique recognition data and surfaces personalised, recommended actions based on identified patterns to help managers make informed decisions and foster an encouraging environment – further driving optimal team engagement, retention, and performance. Our solution equips managers with the information they need to better support their team and induces them to take a more proactive role in shaping culture, and our AI Assistant takes those analytics capabilities to the next level.”

The new AI Assistant comes on the heels of additional innovations in the Workhuman Platform, Admin Hub, and Automated Welcome Awards, which significantly improve and empower the Social Recognition Programme Manager experience.

Workhuman iQ empowers HR leaders and people managers to measure recognition programmes, track culture and engagement, measure skills and performance, and actively know how to improve every day. To learn more, please visit: www.workhuman.com/capabilities/workhuman-iq.

Google Officially Opens First Phase of Bolands Mills Development

An Taoiseach, Leo Varadkar today joined Head of Google Ireland, Adaire Fox-Martin and Google’s Global Chief Marketing Officer, Lorraine Twohill to officially open the first phase of the Bolands Mills development and announce a new €1.5M Google.org scholarship fund for students from under-represented communities in the area of AI. With grant support from Google.org’s fund, the Insight SFI Research Centre for Data Analytics at Dublin City University will enable scholarships for students at universities around Ireland.

The opening marks the 20th anniversary of Google’s arrival in Ireland. The company opened its first office in Ireland with just five employees in 2003. In the past twenty years Google Ireland has grown to become Google’s EMEA HQ with a workforce of over 9,000 people. The new Bolands Mills development will become a hub of engineering with over 1,000 engineers moving into the offices upon their completion.

Lorraine Twohill, CMO of Google, said “Over the past two decades Ireland has become one of the world digital leaders at the heart of Europe and as Ireland has grown, Google has grown in Ireland. We are immensely proud of the strength of our team here and the work they are doing in driving Google’s future. We want to ensure that everyone across Ireland is able to benefit from the next generation of AI technology which is why we are announcing a new €1.5M Google.org scholarship fund. This fund will support AI education for students from under-represented communities. The scholarships will be available across Ireland through a grant to  the Insight SFI Research Centre for Data Analytics at Dublin City University.”

The new fund will enable universities to provide scholarships to students from under-represented communities, including people with disabilities, women in STEM,  first generation students with no history of third level education in the family and members of the Traveller community, who wish to apply for undergraduate courses where Artificial Intelligence (AI) and Digital Safety are core elements of the course. Through the scholarship fund, Google.org is providing a grant to the Insight SFI Research Centre for Data Analytics, which will provide scholarship funding to Access offices in all Higher Education Institutions in Ireland.

Speaking at the event today, Taoiseach Leo Varadkar TD said, “The opening of this historic building is good for Dublin’s civic heritage and represents a major milestone for Google Ireland driven from their innovative new centre of engineering. This new centre of excellence, alongside the scholarship fund announced today, will help cement Ireland’s role as a digital leader at the heart of European and global digital developments.”

The historic Flour Mills building at Bolands Mills has been expertly restored and adapted into a dedicated collaboration space for Google, with the ground floor opening to the public in 2024.  The building features a range of new designs and technologies so that people can mix and match their workspace to their needs and more closely collaborate with colleagues anywhere in the world.

Adaire Fox-Martin, Head of Google Ireland, “The Flour Mills building is steeped in history and our real estate teams have worked hard to ensure we respect its past, while equipping it for the future. When Bolands Mills opens fully next year, a mix of shops, eateries, public squares, and community and cultural spaces will bring new energy to this historic site. We want Bolands Mills to be an inclusive space that brings communities together: Google employees, our neighbours and visitors alike.”

Amazon Dublin Celebrates First Anniversary

The team at Amazon’s fulfilment centre in Dublin recently celebrated its first anniversary by hosting a week of activities for employees, including a fancy-dress day, prize giveaways and carnival games.

The state-of-the-art fulfilment centre, which created 500 jobs when it opened in August 2022, provides faster delivery for customers across the country, including one-day delivery on hundreds of thousands of items.

The 630,000 square foot centre at Baldonnell Business Park, holds millions of items that are picked, packed and shipped to customers across Ireland as well as the rest of Europe.

One of the team celebrating the first anniversary during the week of fun activities was Colm Jennings. Colm said: “Amazon has provided me with amazing opportunities to work on numerous projects, including site visits from the Tánaiste and volunteering at local charities. It’s great that we can celebrate all of our achievements and these events have been the perfect way to have fun and round off our first year together.”

Since opening its doors, the Dublin fulfilment centre has supported many community organisations locally, with donations totalling €24,000. Charities supported by the team at Amazon in Dublin include Cliona’s Foundation, Jigsaw and LauraLynn Children’s Hospice.

Lee Cox is one of the employees who helped launch the Dublin fulfilment centre and ended up with more than just a job. He said: “The past year has been full of amazing opportunities and experiences thanks to the Amazon family in Dublin. Before joining, I started my training in Edinburgh and didn’t realise that I would meet my future wife along the way.

Lee Cox

“Thanks to our paths colliding, we have a new member of the family with the birth of our first son. Without the opportunity to launch Amazon in Dublin, I would never have met my partner, had my little boy and made the amazing friends I have here in Ireland.”

Tule Skurzinskaite is an inventory control and quality assurance manager at Amazon in Dublin. Tule added: “The highlight of my time at Amazon in Dublin is the opportunity to develop within my role alongside a supportive and positive team. Thank you, Amazon, for believing in me and supporting my growth as an employee and as a person.”

Darragh Kelly, General Manager at Amazon in Dublin, said: “It has been a privilege to work with the many great teams that have delivered the significant investment in Ireland to enable even faster delivery speeds for our customers. I am proud that we offer all kinds of jobs across a wide range of disciplines reflecting the range of skills and abilities in communities across Ireland. In the first 12 months of operations, it has also been great to welcome many of our local political representatives to the site.

“Over the past two weeks we have taken time to celebrate the first year of full operations of our centre in Baldonnell. We continue to forge strong links with the community, including charities such as Angel Eyes, Barretstown and many more. I’m excited for the future where we will continue to build on the success of what we have achieved so far.”

Amazon provides competitive pay, excellent benefits, and a modern, safe and engaging work environment for its employees. Amazon pays its employees in Dublin, whether they are full-time, part-time, temporary, or seasonal, at least €14.25 per hour. Employees are offered a comprehensive benefits package including include private medical insurance, life assurance, income protection and an employee discount as well as a company pension plan.

Amazon offers employees Career Choice, an innovative programme which pre-pays 95% of tuition for courses in high-demand fields, up to €12,000 over four years, regardless of whether the skills are relevant to a career at Amazon.

Amazon also provides opportunities to improve existing skills or learn new ones through internal career progression opportunities such as cross-training, transferring to a different department and promotion into a managerial role.

TCS Helps AIB life Launch Operations in Ireland with a Digital-First Platform Powered by TCS BaNCS

Tata Consultancy Services (TCS) has helped AIB life, the newly formed joint venture between Allied Irish Banks plc and Great-West Lifeco, launch operations in Ireland with a future-ready, digitally enabled, platform that supports its vision to help people on their path to financial security, one step at a time.

TCS was selected as the strategic partner to help build a digital first, full-service life company for the Irish market. TCS helped create a modern, cloud-based technology stack ground up, with its flagship insurance platform TCS BaNCS™ at the core that gives AIB’s 3.2 million customers the ability to access financial advice and a range of integrated AIB life protection, pensions, and investment products in their branch, by phone and via the AIB mobile banking app. The solution also integrates with AIB’s nationwide network of 120 financial advisors from whom customers can seek financial guidance.

TCS BaNCS’ configurability and rich functionality will enable AIB life to launch innovative new products and services. The entire solution is hosted on the cloud and its digital-first architecture provides APIs to enable easy integration with ecosystem partners to co-create new joint offerings.

In addition to designing and deploying the enabling technology stack, TCS will also provide IT, customer, and claims handling services for AIB life in a managed insurance services model. The end-to-end policy administration services will be provided from the TCS Global Delivery Centre in Letterkenny, Co. Donegal.

“Financial services firms and their customers around the world are benefitting from the rich functionality and omnichannel experiences offered by TCS BaNCS. Its Digital First, Cloud First architecture is tailor-made for the digital-first approach that AIB life has taken. We are delighted to support the launch of AIB life and be a partner in the exciting journey ahead,” said Vivekanand Ramgopal, President, BFSI Products and Platforms, TCS. “TCS BaNCS’ digital capabilities and configurability will help AIB life differentiate itself in the Irish market with innovative offerings that seamlessly support its customers in their personal financial journeys.”

Jacquie Doyle, COO, AIB life, said: “The Joint Venture between AIB and Great-West Lifeco, which will provide AIB customers with exclusive access to AIB life protection, pensions, and investment products, has entered into a 10-year partnership with TCS to build and operate a future-ready digital infrastructure that enables customers to more effectively plan their finances and investments.

“After an extensive review of the market, it was clear that TCS’ contextual industry knowledge, European cloud-based technology and global delivery team based in Letterkenny meant that they would be the perfect partners for us. As we look to grow this new greenfield life company, it is key that we build this on a foundation of cutting-edge technology. The global delivery centre in Letterkenny, where we will be servicing AIB life customers, will allow us to help our customers understand and improve their financial wellbeing and the financial security of their families and businesses.”

TCS is one of the world’s largest providers of services and solutions to the financial services industry and has been helping leading banks and financial institutions across the world in their growth and transformation journeys. Using its deep domain expertise, contextual knowledge, intellectual property and knowledge of global regulatory norms and risk management guidelines, TCS helps its customers leverage high levels of intelligent automation to reimagine their operations, enhancing their agility and competitiveness. For more information about TCS BFSI Products and Platforms, visit https://www.tcs.com/what-we-do/products-platforms/tcs-bancs.

Salesforce Announces Einstein GPT, the World’s First Generative AI for CRM

Salesforce, the global leader in CRM, today launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale. With Einstein GPT, Salesforce will transform every customer experience with generative AI.

Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from the Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.

With Einstein GPT, customers can then connect that data to OpenAI’s advanced AI models out of the box, or choose their own external model and use natural-language prompts directly within their Salesforce CRM to generate content that continuously adapts to changing customer information and needs in real time.

For example, Einstein GPT can generate personalized emails for salespeople to send to customers, generate specific responses for customer service professionals to more quickly answer customer questions, generate targeted content for marketers to increase campaign response rates, and auto-generate code for developers.

“The world is experiencing one of the most profound technological shifts with the rise of real-time technologies and generative AI. This comes at a pivotal moment as every company is focused on connecting with their customers in more intelligent, automated, and personalized ways.

“Einstein GPT, in combination with our Data Cloud and integrated in all of our clouds as well as Tableau, MuleSoft, and Slack, is another way we are opening the door to the AI future for all our customers, and we’ll be integrating with OpenAI at launch.” said Marc Benioff, CEO of Salesforce.

Integration with OpenAI: Salesforce is combining OpenAI’s enterprise-grade ChatGPT technology with Salesforce’s private AI models to deliver relevant and trusted AI-generated content.

“We’re excited to apply the power of OpenAI’s technology to CRM,” said Sam Altman, CEO of OpenAI. “This will allow more people to benefit from this technology, and it allows us to learn more about real-world usage, which is critical to the responsible development and deployment of AI — a belief that Salesforce shares with us.”

Salesforce Ventures launches $250 million Generative AI Fund: Salesforce also announced a Generative AI Fund from Salesforce Ventures, the company’s global investment arm. The new $250 million fund will invest in high-potential startups, bolster the startup ecosystem, and spark the development of responsible, trusted, and generative AI.

Einstein GPT is the next generation of Einstein, Salesforce’s AI technology that currently delivers more than 200 billion AI-powered predictions per day across the Customer 360. And by combining proprietary Einstein AI models with ChatGPT or other leading large language models, customers can use natural-language prompts on CRM data to trigger powerful, time-saving automations, and create personalized, AI-generated content. Launching today are:

  • Einstein GPT for Sales: Auto-generate sales tasks like composing emails, scheduling meetings, and preparing for the next interaction.
  • Einstein GPT for Service: Generate knowledge articles from past case notes. Auto-generate personalized agent chat replies to increase customer satisfaction through personalized and expedited service interactions.
  • Einstein GPT for Marketing: Dynamically generate personalized content to engage customers and prospects across email, mobile, web, and advertising.
  • Einstein GPT for Slack Customer 360 apps: Deliver AI-powered customer insights in Slack like smart summaries of sales opportunities and surface end users actions like updating knowledge articles.
  • Einstein GPT for Developers: Improve developer productivity with Salesforce Research’s proprietary large language model by using an AI chat assistant to generate code and ask questions for languages like Apex.

ChatGPT for Slack, built by OpenAI: In addition, Salesforce and OpenAI today announced the ChatGPT for Slack app. The app provides new AI-powered conversation summaries, research tools to learn about any topic, and writing assistance to quickly draft messages.

The customer perspective: Customers like HPE, L’Oréal, RBC US Wealth Management, and S&P Global Ratings discuss the value generative AI delivers to improve customer engagement.

  • “Embedding AI into our CRM has delivered huge operational efficiencies for our advisors and clients,” said Greg Beltzer, Head of Tech for RBC US Wealth Management. “We believe that this technology has the potential to transform the way businesses interact with their customers, deliver personalized experiences, and drive customer loyalty. We are excited to explore this opportunity with Salesforce and drive the next generation of personalized customer experiences.”
  • “Advances in AI continue to facilitate deeper, multi-dimensional insights from market participants globally. Consequently, Sales and Marketing teams can improve their customer-centricity and become even more embedded in their customers’ journeys,” said Chris Heusler, Chief Commercial Officer of S&P Global Ratings. “The next chapter of AI has exciting implications for elevating the customer experience.”

Availability

Einstein GPT is currently in closed pilot.