Aer Lingus Chooses Salesforce to Digitally Transform Customer Journeys
Salesforce today announced that Aer Lingus, the Irish flag carrier, is using Service Cloud and Marketing Cloud to transform its customer experiences. Why it’s important: 96%…
Why Proficient Salesforce Administration Drives Business Growth
Salesforce administration is vital for businesses looking to drive growth and maximize their potential. A proficient Salesforce administrator can streamline…
Cpl Adapts Faster to Talent Trends and Unlocks Efficiencies with Salesforce
Talent and recruitment specialist Cpl is using Salesforce technology to unlock efficiencies and fast-track growth. Why it’s important: Recruitment is a…
Salesforce Announces AI Cloud – Bringing Trusted Generative AI to the Enterprise
Salesforce today announced AI Cloud, the fastest and most trusted way for Salesforce customers to supercharge their customer experiences and company…
TEKenable Acquires Salesforce Specialist Tether
Technology and services company, TEKenable has announced its acquisition of specialist Salesforce consulting company, Tether. As a Gold Salesforce Partner,…
Salesforce and Google Cloud Announce Expanded Strategic Partnership to Unlock the Power of AI, Data and CRM
Salesforce and Google Cloud today announced an expanded strategic partnership to help businesses utilize data and AI to deliver more…
Salesforce Announces Einstein GPT, the World’s First Generative AI for CRM
Salesforce, the global leader in CRM, today launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content…
64% of Irish organisations View Customer Service as a Revenue Generator
Salesforce (NYSE: CRM), the global leader in CRM, today released the fifth edition of its State of Service report that shares insights…
Salesforce Report Shows 86% of Irish Respondents Say Experience Is as Important as Products
Salesforce, the global leader in CRM, today released the fifth edition of its State of the Connected Customer report that shares insights…