Tag: #AI

Dell technologies helps organizations create a modern workplace with new AI experiences

Dell Technologies will introduce the broadest portfolio of commercial AI laptops and mobile workstations designed to bring organizations and employee productivity into the AI era.

“The next generation of PCs is emerging at a pivotal time – with upcoming refresh cycles and new capabilities on the PC creating the perfect storm,” said Patrick Moorhead, founder and CEO of Moor Insights & Strategy. “Dell’s commercial AI PCs and workstations, coupled with its ecosystem of peripherals, software and services, offer an AI continuum designed to enhance the user experience today and set organizations up for success in the future.”

“Every company that wants to remain competitive will have to implement AI in some way, and AI PCs will be central to that,” said Sam Burd, president, Client Solutions Group, Dell Technologies. “From running complex AI workloads on workstations to using day-to-day AI-powered applications on laptops, the AI PC will be an important investment that pays dividends in productivity and paves the way to a smarter, more efficient future. Dell’s advantage starts with offering more AI PCs across the commercial portfolio from day one, giving customers the ability to start future proofing for AI today.”

AI PCs for hybrid work

The neural processing unit (NPU)–equipped AI PC will grow from nearly 50 million units in 2024 to more than 167 million in 2027, representing nearly 60% of all PC shipments worldwide.[ii] The NPU adds an AI acceleration engine that can take on more dedicated AI tasks, freeing up the CPU and GPU to do other things. This creates a more responsive experience and enhances performance, security, battery life and productivity.

Dell provides the world’s most intelligent, manageable and secure commercial PCs.[iii] With a new line-up of Latitude laptops and Precision mobile workstations, Dell will offer customers the broadest portfolio of commercial AI laptops and mobile workstations, from entry-level to ultra-premium laptops and workstation options. Powered by Intel Core Ultra processors with Intel vPro®, Dell commercial PCs drive AI workloads and unlock new levels of productivity and efficiencies. For example, employees can now:

  • Collaborate more effectively. Combining the benefits of the NPU to offload capabilities like auto-framing, background blur and eye-tracking with the power efficiency of Intel Core Ultra processors, gives workers up to 38% more battery life and valuable working time in a day packed with Zoom calls.[iv]
  • Create content faster. By distributing AI processing across the CPU, GPU and now NPU, users can create generative AI images over five times faster with Stable Diffusion,[v] a text-to-image model.
  • Work more securely in a hybrid work environment. More ISVs will continue to build applications for the AI PC. For example, Dell is working with CrowdStrike and Intel to offload security functions onto the device via the NPU. This provides more comprehensive threat detection, helping customers swiftly detect malicious sites and security vulnerabilities with reduced latency compared to cloud-based solutions.
  • Stay in the flow of work. The portfolio features Windows 11 and a Copilot key to make it even easier to get things done and stay in the flow of work. With the press of a key, you can have faster access to your everyday AI companion.

 AI-powered, automated services

Building on years of industry leadership in proactive, predictive automation as well as expert advice and managed services, new Dell Services capabilities help customers:

  • Maximize PC uptime and improve productivity with new self-healing capabilities through the ProSupport Suite for PCs. Customers who connect to Dell’s SupportAssist technology can leverage telemetry and AI to fix PC issues without human intervention. This lets IT activate Dell-authored scripts to autonomously correct blue screen errors, thermal issues and more across their entire fleet of PCs.
  • Keep PC fleet refreshes on track and on budget with Dell’s managed services. When customers need new AI devices, Dell provides detailed planning, forecasting and supply chain management to enable timely, targeted multi-vendor device rollouts.
  • Adopt and maximize GenAI investments with Digital Employee Experience Services for Gen AI. These services equip employees with the tools and technology tailored for their diverse roles.

Product spotlights

  • Dell’s new Latitude portfolio (link to blog) includes the Latitude 7350 Detachable, the world’s most collaborative commercial detachable,[vi] giving professionals the freedom to work fully docked at the desk or on-the-go as a tablet or laptop. It features the best user-facing 8MP HDR camera amongst other detachables[vii] for high-quality picture in challenging lighting conditions. The fully refreshed portfolio features updates across 5000, 7000 and 9000 series, including the Latitude 7350/7450 Ultralights, the world’s lightest 13.3” and 14” premium commercial laptops.[viii]
  • Dell’s new mobile and fixed Precision workstations (link to blog) meet the performance needs of power users, developers and beyond. As the global leader in workstations,[ix] Precision provides the power to run complex AI workloads securely and cost effectively on the PC. Integrated into  new Precision mobile workstations are NVIDIA RTX™ 500 and 1000 Ada Generation Laptop GPUs, helping deliver the AI capabilities and enterprise reliability to work from anywhere, while the Precision 3280 Compact Form Factor (CFF) is a new space-saving form factor built for light AI development and creative applications.
  • Dell’s most intelligent headset portfolio in its class[x] includes five new headsets. The Dell Premier Wireless ANC Headset (WL7024) features AI-based noise canceling microphones that distinguishes human speech signals from background noises from both the user and their audience and adjusts the level of noise cancellation based on the user’s environment. The advanced smart sensor intelligently performs tasks like mute/unmute, pause/play as long as either earcup is lifted, while intuitive touch controls tailor the audio experience.

Accelerating the circular economy

As a leader in circular design, Dell addresses the full lifecycle – from increasing the use of recycled materials and minerals in products, to making devices easier to repair and responsibly recycle.

  • The new Latitude devices are the world’s first commercial PCs to use recycled cobalt in their batteries.[xi]
  • Inspired by Concept Luna, the Latitude 7350 Detachable is the world’s most serviceable commercial detachable[xii] featuring a serviceable display panel and making it easier to repair and prolonging its use.
  • As organizations refresh their devices to optimize AI capabilities, Dell recovery and recycling services help customers properly retire their IT equipment to divert e-waste from landfills, keeping products and materials in circulation for longer.

Availability

  • Latitude 7350 Detachable will be available in Q2.
  • Precision 3280 CFF (Compact Form Factor) will be available on March 26.
  • Precision mobile workstations will be available on March 12.
  • Dell Premier Wireless ANC Headset (WL7024) will be available in China on March 29 and rest of world on April 14.
  • ProSupport Suite for PCs with self-healing capabilities is available globally by the end of April.
  • Digital Employee Experience Services for GenAI are available globally.
  • Managed Services for device refresh are available in the US and EMEA on March 15.

AI Powered Healthcare: Paving the Way for a Brighter Future for Patients

The driving force behind Artificial Intelligence (AI) is its potential to accelerate human progress and enhance our experiences in all areas of our lives, and in no area is this more significant than healthcare.

The healthcare sector has seen unbelievable progress in the last decade, including the rapid, cross-border innovation that saw us through the pandemic. However, with a rapidly growing population and the CSO estimating that the numbers aged 65 or over will double to 1.6m by 2051 together with rising healthcare costs, we will continue to face increased challenges to our health. For the healthcare system and life sciences industry in Ireland, this means pressure to treat more patients, more cost-effectively and with better results.

The good news is that Ireland is in a strong position to face these challenges. Advances in genomics, bioinformatics, microscopy, medical imaging, and many other areas have created an avalanche of data that, if captured and analysed correctly, can be used to significantly improve patient outcomes.

A future of personalised healthcare

Using AI combined with High-Performance Computing (HPC), clinicians can develop truly bespoke treatment plans by analysing vast data sets, discovering unique patterns, and deriving insights at a speed no human could process. It has the potential to revolutionise patient care, promising improved efficiencies as well as more predictive and accessible care. The people behind Paid.Care understand the need for integrating advanced technology with compassionate healthcare solutions. Their approach focuses on ensuring that innovations like AI and HPC directly enhance patient outcomes and accessibility.

Previously, healthcare providers have relied on a one-size fits all approach, treating the illness rather than the individual. Innovative diagnostics and bespoke treatments have the potential to either prevent a condition arising from the outset, or failing that, to allow much earlier diagnosis and treatment highly tailored to each individual.

HPC is a key part of the personalisation puzzle, as it enables doctors and consultants in Ireland to derive actionable insights from large, complex data sets at lightning speed. In fact, genomic analysis that previously took days can now be achieved in minutes.

Whether using machine learning or AI to analyse medical images, detect patterns across populations, design medical devices, or solve problems such as how to predict protein structures, healthcare professionals need to be able to run compute-intensive workloads at high speed.

Electronic health record (EHR) systems, for example, are a potential source of real-time insight but may store millions of confidential patient records across a decentralized infrastructure.

As the volume of data grows, healthcare organizations can provide personalized care at lower costs by adopting new systems capable of processing large, disparate sources of information. HPC is providing healthcare organizations with the performance and efficiencies needed to turn data into actionable intelligence in near real time to speed discoveries and improve care.

Personalisation doesn’t just stop there – it can predict the future.

By looking at patients’ unique genomic make ups, doctors could design specific methods of prevention, diagnosis, and treatment, estimating an individual’s disease risk and developing tailored reactive, or perhaps even proactive drug therapies. Advances in this space in the coming decade could make personalised diagnostics based on an individual’s genetics more accessible than ever.

Trailblazing AI technologies

We’re already seeing many exciting healthcare AI examples in practice, including within cancer diagnostics and treatment. In Europe alone, 16-17 million citizens are either being treated for cancer or are in post-treatment long term remission, a figure that is only set to increase over the next 10-20 years. AI offers better detection and better treatment, including AI tools that spot tumours and lesions doctors might miss.

In Ireland, Dell Technologies and University of Limerick’s Digital Cancer Research Centre to develop an AI-driven platform that is helping researchers and healthcare professionals deliver precision treatments for patients with B-cell lymphoma by understanding how it develops.

By using emerging technologies, researchers at the Digital Pathology Unit at the University of Limerick’s Digital Cancer Research Centre can also better understand the pathogenesis of these malignancies and develop novel therapeutic approaches.

AI has already given rise to innovations in robot-assisted surgery to improve patient outcomes as well. Integrating AI and robots in surgical processes helps amplify a surgeon’s effectiveness. Data from pre-op medical records can be analysed by algorithms to assist the team in planning procedures and guide the team as they perform the surgery.

The future of AI powered healthcare requires collaboration

While the future of AI-powered healthcare, underpinned by HPC, is exciting, the question remains: is the medical community adequately prepared for this revolution? According to Statista, the industry is currently valued at €19.1 billion but is expected to grow to €173.9 billion by 2030.

To realise its potential, the industry will need to invest in technology and skills. This is where joining forces with technology partners and vendors will be key, as they will be able to bring their AI skills and expertise to help quickly scale AI projects. Our team at Dell have been working with public and private sector organisations across the island of Ireland to do just that.

With the technology and healthcare industry working together, the next generation of patients will see a level of care that, until recently, we could only dream of. Now is the time to collaborate, innovate, and bring about the AI-powered healthcare revolution.

By Ivor Buckley, Field CTO, Dell Technologies Ireland

Exploring the World of Entertainment Metadata Solutions

In an age where our digital ecosystem is a vast library of cinematic and musical delights, the seemingly mundane, invisible threads of data play an extraordinary role. Imagine the panoramic shot in a movie, depicting the grandeur and scope of an ethereal landscape. Now, consider metadata as that film’s narrative, its ability to segment and index the different elements of that landscape – the characters, the hills, the valleys, the sky – into searchable, analyzable, and most importantly, enjoyable components. In this discourse, we dive into the world of metadata cataloging, exploring its transformational power in the entertainment industry, and beyond.

Streamlining Metadata for Enhanced User Engagement

In the vast expanse of digital content, metadata serves as the lighthouse, guiding users through a sea of cinematic and musical choices to deliver tailored recommendations. Finding the right entertainment metadata provider can make all the difference in creating an engaging and personalized user experience. It transcends basic labels, delving into the layers of storytelling – the cast’s chemistry, music’s rhythm, even a hue significant to the narrative – all to replicate the intricacy of human preferences. The art of metadata optimization lies in training algorithms to sift through this nuance, emulating human curiosity and ensuring that the content that surfaces captures the essence of search queries.

Uniform Standardization Protocols for Cross-Platform Consistency

Behind every enthralling story, there’s a silent narrative – that of the men and women working tirelessly to standardize metadata worldwide. This governance ensures a show is “Westworld” in the U.S., in the U.K., and Japan. It’s not a trivial pursuit; it’s the difference between a successful global roll-out and a flurry of customer complaints. Imagine scrolling through titles when a movie you know by a different name appears. Or worse yet, not at all. Such inconsistencies are the Achilles heel of the cross-platform experience. They result in user frustration and, critically, lost viewership and engagement.

AI-Driven Advanced Tagging for Precision Classification

AI brings to the fore the very best in content categorization. Its learning is based on colossal datasets, sipping through movies and their data like the finest sommelier at a wine tasting. But AI doesn’t just learn; it adapts. As new genres proliferate and old ones evolve, AI is on the front line, ensuring no tag is deprecated or overvalued. When AI merges with the art of storytelling, that’s when the magic happens. An algorithm that understands why “The Room” is “So Bad, It’s Good” as distinguishable from “The Godfather” is an algorithm worth its weight in data. It’s not just about meticulous categorization; it’s the finesse to discern nuance in the digital realm.

Mechanisms for Real-Time Updates Maintaining Relevancy

Think of this as the metadata’s “Iron Man” suit. In a world of ‘in-the-moment’ Olympic highlights and ‘just-dropped’ album analysis, the metadata must keep up. This need for speed means streamlined protocols, automated updates, and vigilance against ‘tag rot.’ A show’s director reveals an epic surprise ending, only for the metadata to spoil it for a latecomer binge-watcher. Stagnant metadata, especially in the spoiler-averse climate, is more than a mere inconvenience; it’s a business liability.

Strengthened Metadata Security: Keeping Data Safe and Compliant

Metadata is a window to user lives’ and their preferences. The ethical responsibility to safeguard this digital identity is critical. GDPR, CCPA, and other international data protection laws aren’t buzzwords – they’re the walls around users’ digital homes. Metadata security isn’t just a digital padlock; it’s a fortress. Advanced protocols, end-to-end encryption, and regular security audits are the industry norms. But just as important as the technological armor is the culture of privacy, ingrained in every employee and partner.

The reduction of metadata to mere keywords and tags is an understatement. It’s the backbone of the next-generation entertainment experience, perpetually evolving to serve the global village of viewers. For the media professional, the data analyst, and the SEO enthusiast, the world of metadata solutions isn’t just a tool; it’s an entire cosmos of potential. The symbiotic relationship between metadata and the entertainment industry isn’t just a matter of syncopated growth. It’s a narrative interweave, a tale of technology and taste, taxonomy and artistry that promises one thing – an ever-more delightful and personalized media landscape.

Half of Irish people have used AI in their personal life but are hesitant to use it in the workplace

Almost half of Irish people (44%) say they have experimented with AI or use it regularly for personal use, according to a new report by Dye & Durham, the leading provider of practice management solutions to legal professionals. The Dye & Durham Ireland Pulse Report for Q4 2023, a survey of 1,001 adults in Ireland conducted by YouGov, explores trends in technology, the economy and the property market.

While Irish consumers are embracing AI in their personal lives, they are more hesitant to use it in their professional lives, with 35% saying they have experimented with or regularly use AI for professional reasons. The remaining 65% say they have never used AI for professional use.

Despite hesitant adoption of AI for professional use, more than three quarters of Irish workers (79%) say technology plays an important or critical role in their day-to-day work. Nearly half (44%) expect AI to become important to the way they do their jobs in the next five years while less than a quarter (23%) are of the opposite opinion. Other technologies expected to emerge as key to their jobs include cloud computing (59% say it will be important), analytics (57%), and 5G (56%).

When it comes to technology’s role in the provision of government services, more than half (58%) of Irish consumers say government agencies would benefit from incorporating more technology into their services when asked to choose from a list. Similarly, 53% say the same of doctors / medical practitioners, while 44% and 38% say financial services and lawyers/conveyancers would benefit, respectively.

David Nash, Chief Product Officer at Dye & Durham, says: “We’re seeing an interesting adoption pattern when it comes to emerging technologies in Ireland. When it comes to AI, for example, there is broad recognition of its impact on the way we do our jobs, but people are taking an incremental approach to using it themselves, especially for professional purposes.”

“For our customers in the legal sector, this is a very important trend to watch. Their clients are engaging with new technologies and expecting them to take on a bigger role in their lives over time. That has clear implications for how legal services will be delivered in the future.”

 Near-term economic outlook is positive but nearly half expect a recession in next 12 months

 The Q4 2023 Ireland Pulse Report also reveals that Irish consumers have a generally positive economic outlook over the near term, with just over half (51%) saying they don’t expect a recession in the next six months. They are also more optimistic about their financial situations than they were in Q3 2023. More respondents (26%) say they’re in a better financial position than they were a year ago (vs. 19% who said the same in Q3 2023). At the same time, fewer respondents (39% in Q4 2023 vs. 48% in Q3 2023) say they are in a worse financial position than they were a year ago.

On the other hand, as they look further ahead, more consumers (48%) are expecting a recession in the next 12 months. But just 24% expect to be in a worse financial situation a year from now, and fewer (6% in Q4 2023 vs. 10% in Q3 2023) plan to hold off on property purchasing plans to wait for lower prices.

Martha Vallance, Chief Operating Officer at Dye & Durham, says: “Our Pulse Report for Q4 2023 shows encouraging signs when it comes to how Irish consumers are feeling about the economy as a whole. This is good news for small and medium-sized law firms who have been managing through reduced case volume. As consumer optimism grows, so too does the opportunity to capitalize on increased transaction activity. Forward-looking law firms who invest in operational efficiencies now stand to gain the most from these positive indicators.”

Bumble rolls out the Deception Detector: AI technology to tackle scams, spam and fake profiles

Bumble, the women-first dating app, has announced today its latest steps to tackle scams, spam and fake profiles, with the introduction of the Deception Detector™. The feature uses Artificial Intelligence (AI) to assess the authenticity of profiles and connections before members even see them, so singles can spend less time playing detective and more time focused on meaningful connections.

Research from Bank of Ireland in 2023 found that 82% of people in Ireland are targeted by fraudsters online at least once per month**, and Bumble recognises the lasting negative impact the risk of scams can have on our everyday lives. Along with machine learning to assess the authenticity of connections on the Bumble app, the feature is supported by a dedicated team to prioritise a safe and empowering community.

Within the first two months of the technology’s introduction, Bumble saw reports of spam, scam, and fake accounts reduced by 45%, and of those accounts identified as spam/scam profiles, Bumble Inc.’s testing showed that Deception Detector™ supported in blocking 95% of these accounts automatically, addressing one of the biggest concerns for people dating online*.

Lidiane Jones, CEO at Bumble Inc. said, “In recent years, the online landscape has evolved significantly and we see a growing concern about authenticity. Bumble Inc. was founded with the aim to build equitable relationships and empower women to make the first move, and Deception Detector™ is our latest innovation as part of our ongoing commitment to our community to help ensure that connections made on our apps are genuine.”

“With a dedicated focus on women’s experience online, we recognise that in the AI era, trust is more paramount than ever. We are being thoughtful about how to best use new models to reduce the anxiety of making connections and support our community, with AI standing as a main area of focus.”

The Deception Detector™ is Bumble’s latest step to combat bad behaviour online. Bumble was the first to introduce profile verification and launched Private Detector, a feature that uses artificial intelligence (AI) to automatically detect and blur unsolicited nude images.

Bumble has also recently introduced policies to address body shaming, cyberflashing and most recently, updated the Community Guidelines to prohibit any attempts to artificially influence connections, matching, conversations, or engagement through the use of automation or scripting.

Bumble continues to encourage the community to use the Block + Report tool to report any behaviour that makes them feel uncomfortable or unsafe so that action can be taken.

For more information on Deception Detector™ please visit link here.

CEOs forecast increase in revenues, profits and deal making in 2024, as AI adoption moves up the agenda

CEOs around the globe are optimistic about their ability to drive revenue growth and profitability in 2024 despite global economic challenges, according to the latest EY CEO Outlook Pulse survey.

The EY quarterly survey of 1,200 global CEOs on their prospects, challenges and opportunities, shows they are bullish on business performance for 2024 with a significant majority expecting an increase in revenue growth (64%) and profitability (63%).

Furthermore, 41% of Global CEOs, say they will be prioritising widespread adoption of AI technologies to drive efficiencies and improve business performance, while three in four (76%) agree the technology will have little impact on revenue growth at this time, viewing it as a strategic necessity rather than an immediate driver of revenues.

The optimism for success comes despite acknowledgement of a continued challenging macroeconomic environment with three-quarters (76%) of CEOs surveyed expecting the global economy to continue to endure low or no growth and over half (57%) forecasting an increase in the cost of business.

Graham Reid, Head of Tax & Law and Clients & Markets at EY Ireland, says:

“Even though CEOs are expecting slower growth in the global economy, this hasn’t dampened their confidence. Mirroring trends that we are seeing here in Ireland CEOs globally are seeking opportunities to drive efficiencies, transform their business for growth and to harness the potential of Artificial Intelligence. While Ireland’s economy has not been immune to global macroeconomic trends over recent years, businesses here – whether indigenous or multinational – have handled this uncertain trading environment remarkably well and are now looking ahead with increasing confidence to the future.”

 

Lift-off for deals market in 2024

CEOs are anticipating a deals market bounce-back with eight in 10 (79%) respondents predicting an uptick in mergers and acquisitions (M&A) megadeals above US$10bn. Thirty-six percent of respondents are also actively pursuing M&A transactions over the next 12 months and a further 29% are seeking divestments. The US maintained its position as the most attractive target region in terms of M&A activity followed by Japan, the United Kingdom, China and India. Manufacturing was identified as the top sector for M&A deals closely followed by ‘banking and capital markets’, ‘insurance’, ‘consumer products’ and ‘mobility’ rounding up the top five.

This quarter, the survey also captured the perspectives of 300 private equity (PE) leaders across more than 20 countries, regarding their investment and portfolio management outlook. Mirroring CEO sentiment, the majority of surveyed PE leaders (71%) also predict an uptick in megadeals. Seventy percent of surveyed PE leaders predict an increase in corporate divestment or carve out activity in 2024, signifying a more buoyant deals market than seen in the previous year.

Graham Reid says, “Many CEOs globally are revisiting their business transformation plans, scanning for smart investments and laying the groundwork for potential alliances as the M&A market now begins to show signs of recovery.”

Transformation plans speed up, with a focus on efficiencies 

Underpinning the rise in CEO confidence is a rush toward strategic transformation, 58% of CEOs surveyed are accelerating their business transformation agendas – a significant leap, almost tripling from 21% in July 2023. In stark contrast, only 5% now report having no transformation plans, a fall from 37% in July 2023. Nevertheless, despite the bullish sentiment, CEOs are demonstrating pragmatism in their approach to business transformation. Primary focus areas include efficiency enhancements and cost management strategies.

Graham Reid says, “If 2023 was the year of transition as organisations grappled with a series of crises, 2024 is shaping up to be the year of action. With an acceptance that the costs of doing business are unlikely to fall to pre-pandemic levels, we’re seeing a shift in how CEOs approach business transformation, balancing optimism with pragmatism and focusing on efficiency and cost management.”

Geopolitical risks take centre stage in bumper year for elections

With over half of the world’s population going to the voting booth over the next 12 months, CEOs are acutely aware of geopolitical risks and the potential business impact. Over three-quarters of those surveyed (78%) are worried about the potential rise of populist movements to increase geopolitical uncertainty and create business challenges. Seventy-six percent of respondents were also concerned about the political misuse of AI in major 2024 elections.

While many CEOs feel confident about their organisation’s ability to integrate geopolitical turbulence into their decision-making, nearly half (48%) of respondents believe there is room for improvement in their defined and active processes for managing geopolitical risks. In fact, 98% of CEOs and PE leaders surveyed are having to make alterations to their investment plans including exiting certain businesses (32% of CEO respondents and 38% of PE respondents) or delaying a planned investment (42% of CEO respondents and 32% of PE respondents).

Graham Reid says, “The influence of the political world on the corporate world is as strong as ever, but this year we’re seeing another risk emerge – the rise of AI in political campaigning and the potential for its misuse. CEOs are well aware of the need to integrate geopolitical turbulence in their strategic plans. But with many still unsure about their AI risk management processes, now is the time to revisit and refine strategies to help them navigate the business landscape that continues to be volatile and unpredictable.”

To read the full report, please visit: ey.com/CEOOutlook.

ITU’s AI for Good Global Summit 2024 puts tech to the test for people and planet

Global leaders and innovators in artificial intelligence (AI) will join the humanitarian community at the AI for Good Global Summit 2024 in Geneva, Switzerland on 30-31 May to explore how new technology can drive sustainable development.

This year’s edition of the AI for Good summit event will showcase innovations in generative AI, robotics and brain-machine interfaces that can accelerate progress in areas such as climate action, accessibility, health and disaster response.

Summit speakers, including some of the world’s foremost AI luminaries, will explore the latest breakthroughs in AI and examine actions to ensure that AI works to humanity’s benefit.

“ITU’s annual AI for Good Global Summit brings together a diverse set of voices to look at the latest AI developments and find ways to ensure this technology remains a force for good, driving inclusive growth and sustainable and equitable progress for all,” said ITU Secretary-General Doreen Bogdan-Martin. “This summit and our year-round AI for Good platform are powerful tools for accelerating progress in our race to achieve the UN Sustainable Development Goals by 2030.”

On 29 May, discussions dedicated to AI governance will explore the surge in global efforts to craft AI policy, regulation, and governance frameworks. AI Governance Day – bringing together representatives of governments, companies, academia, civil society, and UN agencies – aims to forge pathways to transform dialogue around AI governance into impactful action.

The UN platform for AI powered by ITU

AI for Good identifies practical applications of AI to accelerate progress toward the UN Sustainable Development Goals and connects AI innovators with public and private-sector decision-makers to help scale up AI solutions globally.

ITU, the UN specialized agency for information and communication technologies, organizes the yearly AI for Good Global Summit together with 40 partner UN agencies. The event is co-convened by the Government of Switzerland. 

AI for Good discussions foster international cooperation and innovation to create equitable access to new technologies. The discussions support ITU in spurring timely policy exchanges, developing best practices and technical standards, and catalysing partnerships for AI solutions to contribute to sustainable development.

Thought leaders and thought-controlled machines

In addition to talks by AI thought leaders, this year’s summit will host machine learning masterclasses, curated by experts for experts, covering topics from deepfakes and climate change to brain-machine interfaces, AI for public services, explainable AI, and machine learning in communication networks.

Start-ups, young people and creatives will demonstrate their ideas at the AI for Good Innovation Factory Grand Finale, Robotics for Good Youth Challenge, and Canvas of the Future art contest.

The summit’s exhibition space will feature an array of cutting-edge demos, including AI for accessibility, collective drone swarms, bio-inspired rescue robots, a RoboCup robot football tournament, performance-boosting exoskeletons and AI-inspired art.

Exhibition highlights will include demos of brain-machine interfaces – an AI advancement that promises to open new frontiers for neurotechnology. A press conference on brain-machine interfaces will highlight new technologies enabling mind-controlled movement and communication for persons with disabilities, offering insights on how progress in the field could impact the future of human performance, mental health and wellbeing.

The 2024 edition of the summit comes in conjunction with the WSIS+20 Forum High-Level Event. The World Summit on Information Society event brings together the world’s digital development community to discuss concrete actions to advance sustainable development.

The AI for Good Global Summit will take place at the International Conference Centre Geneva (CICG).

Registration for media accreditation for reporters wishing to cover the AI for Good Global Summit is open. Registration for the public is also open and is free of charge. Registrants can attend either in person or online to connect with an expected 2,500 participants in Geneva and over 25,000 professionals worldwide who are part of the AI for Good Neural Network. Capacity is limited and early registration is encouraged.

Confirmed speakers include:

  • Doreen Bogdan-Martin – ITU Secretary-General
  • Geoffrey Hinton – Advisor for the Learning in Machines & Brains, Canadian Institute for Advanced Research (presenting remotely)
  • Sam Altman – CEO, OpenAI (presenting remotely)
  • HRH Princess Beatrice – United Kingdom
  • Abeba Birhane – Senior Fellow in Trustworthy AI, Mozilla Foundation, Time 100 AI
  • Stuart Russell – Professor of Computer Science at University of California, Berkeley, and author of “Human Compatible: Artificial Intelligence and the Problem of Control”
  • Daron Acemoglu – Institute Professor at the Massachusetts Institute of Technology, and New York Times bestselling author of “Why Nations Fail: Power, Prosperity, and Poverty”
  • Gary Marcus – Scientist, best-selling author, and serial entrepreneur, New York University
  • Nicolas Thompson – CEO, The Atlantic
  • Fatmah Baothman – CEO, Alothaim Investment AI and R&D Company
  • Vincent Vanhoucke – Senior Director of Robotics, Google DeepMind
  • Mo Gawdat – Former Chief Business Officer at Google X, and best-selling author of “Scary Smart” and “Solve for Happy”

 

See all of the AI for Good Global Summit 2024 speakers here. 

Demos of robots, drones, and brain-machine interfaces include:

 

The AI for Good Global Summit 2024 is supported by Immersion4 (Diamond sponsor), DLA Piper (Diamond sponsor), AWS (Gold sponsor), Alibaba DAMO Academy (Gold sponsor), ZTE (Gold sponsor), and KUKA (Networking sponsor).

Dell Announces New AI-Driven Headset Portfolio

In the fast-paced and ever-evolving landscape of the modern workplace, effective communication is the cornerstone of productivity and collaboration. Combine that with the impact of AI on the future of work, the increase in hybrid work and the overall emphasis on employee experience, and it is exactly why Dell Technologies is investing in its peripheral portfolio with the latest technological innovations. Simply put – Dell knows that customers need more than a PC to work – they need a comprehensive ecosystem across peripherals, software, support, and services to be productive as possible in the place, space and pace at which employees work.

You’ll continue to hear about Dell’s investments in this space throughout the year, but today we’re pleased to reach out about Dell’s all-new line up of Dell intelligent headsets, built from the ground up with the latest AI-driven technology. With world class noise canceling performance and long-lasting, comfortable wear, these wireless and wired headsets are reliable for all-day conferencing.

Dell Pro Wireless ANC Headset (WL5024) and Dell Pro Wired ANC Headset (WH5024)

Dell presents the world’s most intelligent wireless[1] and wired[2] headsets in their class, the Dell Pro Wireless ANC Headset (WL5024) and Dell Pro Wired ANC Headset (WH5024). Each is equipped with built-in AI-driven noise cancellation microphones that pick up and filter out background noises, offering a new level of audio experience.

See below for a breakdown of top features:

  • AI- Driven Technology: AI-driven noise cancellation microphones pick up and filter out background noises for clear communication. By utilizing a robust AI-processing model, environmental noise cancellation is more intelligent, reliable, and accurate in distinguishing human voices from surrounding noises.
  • Clear Listening: Both headsets offer Active Noise Cancellation (ANC) that reduces and blocks out unwanted environmental noise making it easier to focus on your what you are listening to. We take the WL5024 a step further by offering a more sophisticated Hybrid ANC which combines both feed-forward and feed-back ANC providing better noise reduction across a broader range of frequencies.
  • Collaborate effortlessly: Pair your wireless devices effortlessly and securely in just one-click using Dell Pair software[3] and customize your audio settings with Dell software.
  • Convenience: Smart sensors mute your conversation when you remove your WL5024 wireless headset and resumes your call when you put it back on, while the WH5024 Pro Wired ANC boasts easy in-line control for common tasks.
  • Swift Connection: Flip the discreet boom mic down to answer calls/unmute and flip up to mute or neatly tuck it away when not in use.
  • Sleek Design: With ergonomics and comfort in mind, the headsets are built with premium quality materials that include adjustable leatherette headband and replaceable[4] memory foam ear cushions.
  • Platform Compatibility: Certified for Microsoft Teams (Open Office) and Zoom, compatible with leading UC platforms. Open Office qualification includes the strictest test on how the headset microphone suppresses surrounding noise and office conversation from multiple directions. This certification provides the ultimate assurance that the headset meets the premium microphone standard in an open office environment.
  • Long-Lasting Battery: Easily charge your wireless headset (WL5024) by placing it on the charging dock[5] for convenient rapid charging with up to 8 hours in 15min. On a full charge, enjoy up to 78 hours[6] of listening time.
Dell Wireless Headset (WL3024) and Dell Wired Headset (WH3024

Expanding the portfolio even further, and available now are the Dell Wireless Headset (WL3024) and Dell Wired Headset (WH3024). Easy to use, these headsets make the perfect choice for the everyday, no-frills consumer who is looking to benefit from a smooth sailing workday. And stay tuned in the coming months as Dell ramps up to announce a high-end addition to the lineup!

Pricing & Availability (all prices excl. VAT)

  • Dell Pro Wired ANC Headset (WH5024) is available January 30th starting at €109.99, £90.7
  • Dell Pro Wireless ANC Headset (WL5024) is available January 30th starting €207.99, £181.59
  • Dell Wired Headset (WH3024) is available now starting €63.99, £55.75
  • Dell Wireless Headset (WL3024) is available now starting €159.99, £139.27

 

Accessories Pricing & Availability (all prices excl. VAT)

  • Dell Pro Wired /Wireless Headset Ear Cushions (HE524) is available January 30th at €22.39, £19.59
  • Dell Pro Headset Charging Stand (HC524) is available February 29th starting at €47.99, £41.91
  • Dell Wired Headset Ear Cushions (HE324) is available now at €15.99, £13.91
  • Dell Wireless Headset Ear Cushions (HE424) is available now at €15.99, £13.91
  • Dell Wireless Audio Receiver (HR024) is available now at €59.99, £52.23

[1] Based on Dell analysis, November 2023

[2] Based on Dell analysis, September 2023

[3] Dell Pair is available on select Dell PCs

[4] Sold Separately

[5] Sold Separately

[6] Based on Dell analysis (busy light and ANC off mode) of battery life usage model calculations assumption of an average use of 8 hours a day, Nov 2023.  Results vary depending on use, operating conditions and other factors.

Zoom launches newest AI innovations

Today Zoom announced new AI Companion capabilities to help improve connection, productivity, and collaboration across the platform. Along with additional enhancements across Zoom Team Chat, Zoom Whiteboard, and Zoom Meetings, Zoom AI Companion, the company’s generative AI assistant that is included at no additional cost,* can now help administrators track AI usage and adoption, and contact centres agents improve interactions with customers.

“AI Companion has generated over 5 million meeting summaries since we launched it in September 2023,” said Mahesh Ram, head of AI at Zoom. “We are focused on building AI capabilities that support collaboration, connection, and productivity, and empower users to do their best work. By continuing to launch new features for AI Companion, including an analytics dashboard and AI Companion for Zoom Contact Center, our aim is to help more people feel supported and enabled to build connections together.”

AI Companion analytics at admins’ fingertips

To help streamline the usage and adoption of AI Companion across an organisation, Zoom is introducing an analytics dashboard to help owners and admins gain a better understanding of how AI Companion is being used across their organisation and if more support is needed.

  • Analytics dashboard: Zoom admins can now access an AI Companion analytics dashboard in the Zoom admin portal that helps them to better understand usage and adoption of AI Companion within their organisation. This provides opportunities for admins to provide support and remind their users of the ways AI Companion can help streamline their workday.
Zoom AI innovations – techbuzzireland

Zoom Contact Center gets a boost from AI 

AI has become a critical ingredient for many successful contact centres. To help businesses big and small get the most out of Zoom, AI Companion is now more widely available across the platform, including with Zoom Contact Center.

  • Contact Center: AI Companion for Contact Center can now summarise customer chats and conversations to enable better agent understanding and smoother hand-offs, generate post-call tasks for follow-up, and support speech analytics and live sentiment.

Supercharging workplace communications with AI

Zoom is constantly innovating and bringing new capabilities to market in an effort to help users improve productivity and collaboration in the workplace. Stop toggling back and forth between apps, and let AI Companion help you spend less time on busy work with these new capabilities:

  • Team Chat: When using Team Chat, AI Companion will detect intent to schedule a meeting and will generate a pop-up that, when clicked, opens a calendar invite pre-filled with attendees, as well as date and time information for users, all based on the message’s content. All you have to do is click Send!
  • Whiteboard: Users now have the ability to create mind maps within Zoom Whiteboard using AI Companion to help visually organise thoughts that stem from a central idea based on user prompts.

AI makes Zoom Meetings more inclusive

Using the right pronouns is critical to engaging with teammates equitably to help  them feel comfortable and so they can collaborate with others.

  • Meetings: AI Companion will use attendees’ gender pronouns from their Zoom profile when generating Meeting Summaries to help meeting participants feel seen and acknowledged.

For more information on AI Companion, visit the Zoom website.