Tag: #AI

Building the business case for AI starts with people, leadership and technology

AI is rapidly moving from experimentation to everyday workplace reality. Across Ireland, employees are already using it to summarise documents, analyse data and automate routine tasks. Yet for many leaders and organisations, the real challenge is not access to the technology but turning AI into meaningful business value. Mark Hopkins, General Manager, Dell Technologies Ireland tells us more.

The organisations seeing the greatest impact from AI are those bringing three things together: strategic leadership, the right technology foundation, and a workforce empowered to identify where AI can genuinely improve how work gets done.

Ireland’s recently published Digital and AI Strategy, which sees AI technologies as a driver of growth, reflects this approach. It highlights the need to invest not only in digital infrastructure but also in the skills and capabilities that will allow employees to harness AI responsibly and productively.

For business leaders, the opportunity is significant, but so is the responsibility to build a clear and practical business case for AI.

Increased focus on the business case for AI

The conversation around AI is evolving at speed. What began as experimentation is now focused on a much more practical question: how can AI deliver measurable outcomes?

Across Ireland, organisations are operating in a cost-conscious environment where every technology investment must demonstrate value. The strongest AI strategies therefore focus on specific business outcomes such as productivity gains, improved decision-making or enhanced customer experiences.

A common misconception is that AI adoption requires large scale investment and disruption. In reality, many successful initiatives begin with targeted use cases, such as automating routine processes, analysing data more effectively or improving customer interactions, that demonstrate value quickly and allow organisations to scale over time.

Workforce central to unlocking AI advantage

While technology provides the capability, it is employees who ultimately determine whether AI delivers real value.

Many of the most effective AI applications are discovered by employees who understand the day-to-day challenges within their roles. Teams in operations, finance or customer service are sometimes best placed to identify repetitive tasks that could be automated or improved through better data insights.

Equally important is ensuring employees feel confident using AI responsibly. Our latest Dell Innovation Catalysts Study shows the scale of this challenge. In fact, 98% of Irish organisations say their employees will need new skills to unlock the full potential of AI.

As these tools become embedded in everyday workflows, organisations will need to move beyond occasional training and adopt more continuous approaches to learning. The Government’s commitment to roll out AI training across the public sector is welcome and will help drive responsible AI adoption and ensure 100% of key public services are digitalised by 2030.

Leadership sets the tone for AI adoption

Leadership plays a crucial role in helping organisations move from AI experimentation to real business impact.

For many organisations, the challenge is not recognising AI’s potential, but unlocking value from the vast amounts of data they already hold. Leaders therefore have an important role in ensuring AI initiatives are tied to clear priorities and focused on turning data into insights that support better decisions.

From our perspective at Dell Technologies, organisations that treat AI as a business transformation rather than simply a technology deployment are the ones unlocking its real strategic advantage.

We are also beginning to see more advanced capabilities such as agentic AI, where intelligent systems can help coordinate workflows and support decision-making. As these technologies evolve, leadership will play an increasingly important role in ensuring organisations have the right strategy and governance in place to deploy AI responsibly and deliver value at scale.

The technology foundation still matters

While people and leadership are essential, the role of technology should not be underestimated.

AI workloads place new demands on infrastructure, including high-performance computing, secure data management and the ability to scale as projects grow. Many organisations are discovering that their existing IT environments were not designed to support these requirements.

At Dell Technologies, we work with organisations across Ireland and Europe to help them build AI-ready foundations that allow businesses to move from experimentation to real-world deployment.

Through our Customer Solutions Centre Innovation Lab in Limerick, businesses and organisations can explore how emerging technologies, including AI, can be applied to real business challenges. We are also seeing how these capabilities are transforming industries. For example, Dell Technologies is working with Studio Ulster to support one of Europe’s most advanced virtual production studios, enabling creative teams to generate complex digital environments in real time and transform how film and television content is produced.

Equally important is understanding the economics of AI. A practical cost model should consider factors such as computing power, energy consumption and data management to ensure AI investments align with real workloads and business needs.

A moment of opportunity for Ireland

Ireland’s unique digital ecosystem and skilled workforce position the country well to benefit from the next wave of AI innovation.

The Government’s Digital and AI Strategy provides an important national framework. But realising the strategy’s goal of becoming a location of choice for AI startups and scale-ups, and a global hub for applied AI innovation will depend on how organisations translate that ambition into practical adoption.

That means leaders creating the right environment for experimentation, employees identifying where AI can improve how work gets done, and organisations investing in the infrastructure needed to scale innovation responsibly.

The organisations that succeed will be those that bring people, leadership and technology together to turn AI potential into real progress.

Roborock Saros 10 robotic vacuum cleaner review

The Roborock Saros 10 robotic vacuum cleaner is the premium product from the company that just launched in Ireland recently however there is cheaper models avaiable which is great for the consumer giving them choice and a product for their needs which is something I like.

If you want to keep your floors clean this includes those who have pets this is the machine you need full stop and it worked perfeclty during my testing and there was lots to test on this.

The unit itself is an average size compared to other vacuums we have tested here and fits nicely in any spot in your room once set up as you will see in the full hands-on demo below it is simpe to use. It also looks like a premium device and that it is with what it can do.

The Roborock app is excellent one of the best I have used for such a product in along time and once set up the vacuum leaves its docks scans the rooms and comes back and is ready to rock. There is some buttons on the vacuum itself but I think you will find there is no need to only for setting up.

The navigation process is fun to watch this can go onto multiple levels like carpets or door dividers for example and it avoid obsticles with great accuarcy in the video below you will see it put to the test and watch it not touch a press door or anything it is super precise in what it does.

There is also a built in camera that can be used at home or remotley with the ability to speak through it and this is excellent and could also be used to keep an eye on things should you wish the speaker is crystal clear and the video feedback very clear with little buffering, this may depend on your internet connection and time of day.

There is also a remote control on board which is fun to you so if you are bored you can clean the entire house yourself with your mobile phone which defeats the purpose but it is great to have and I love it and we need to see more of this, recently I done a garden mower with the same feature.

There is two brushes underneath a cloth base and arm and of course a big brush all these work well in tandem and give good results after putting dirt on the floor, with some vacuums the main sweeper brush tended to push dirt away but not with the Saros 10 it picked up and cleaned everything.

Check out the video below for a proper look and what the Roborock Saros 10 can do you will be impressed and to date the best robotic vacuum I have tried, it might seem expensive for some but this is worthy of the expense and the company taking things to a new level.

The Roborock App

 

Features

Designed to redefine what a premium robot vacuum can be, Saros 10 combines ultra-slim engineering, powerful suction, intelligent navigation, and advanced dock automation. With industry-leading obstacle handling, precision mopping, and one of the quietest cleaning performances Roborock has ever achieved, Saros 10 delivers a truly next-level, hands-free cleaning experience.

Ultra-Thin 7.98cm Design with RetractSense™ Navigation

The RetractSense™ Navigation System lowers the LDS sensor to pass through low-clearance spaces and raises it again in open areas, enabling the slimmest Roborock design yet at just 7.98cm. Built for durability, this system is rated for tens of thousands of cycles and thousands of testing hours.

Advanced LiDAR Vision & Smart Height Detection

A wide-angle vision module ensures the LDS sensor maintains a broad field of view even when retracted, preventing mapping loss in tight spaces. The upward range finder and top contact sensor intelligently measure clearance height in real time, helping Saros 10 avoid forced entry and reduce the risk of surface scratches.

AdaptiLift™ Chassis for Barrier Crossing

Featuring the industry-first AdaptiLift™ Chassis, Saros 10 can overcome thresholds up to 4cm high. By lifting its omni wheels and drive wheels, the robot automatically adapts its crossing strategy, ensuring smooth, uninterrupted cleaning across doorways and uneven surfaces.

Chassis Lifting for High-Pile Carpets

When cleaning high-pile carpets, Saros 10 elevates its chassis by up to 10mm to reduce suction port blockages caused by long fibres. This feature can be enabled via the Roborock App for optimal performance.

DuoDivide® Dual Anti-Tangle Brush System

The DuoDivide® main brush transports collected hair to the centre inlet, where a differential brush speed strips and separates bundled hair before powerful suction removes it. Paired with the FlexiArm Riser side brush, the system achieves a 0% hair tangling rate, even in pet-heavy environments.

FlexiArm Riser Side Brush for Complete Edge Cleaning

The asymmetrical spiral side brush uses centrifugal force to direct debris toward the suction inlet, while a soft rubber baffle prevents hair from wrapping. Longer bristles increase coverage, and the brush automatically retracts after lifting to avoid furniture collisions.

22,000Pa HyperForce® Suction

Delivering up to 22,000Pa of HyperForce® suction power, Saros 10 provides exceptional debris pickup and achieves a 100% hair removal rate on carpets under test conditions.

VibraRise® 4.0 Mopping System

The VibraRise® 4.0 mopping system features a denser, more absorbent mop with dual sonic vibration zones operating up to 4,000 vibrations per minute. With up to 8N downward pressure and a 26% larger vibration area, it delivers superior stain removal on hard floors.

Automatic Mop Detaching & Independent Side Mop Lifting

In modes where mopping is not needed, such as Vacuum Only or Vacuum Carpets First, the vibrating mop automatically detaches to keep carpets dry. The edge mop can also lift independently, lowering only when detected near edges to deliver precise edge-cleaning performance.

Reactive AI 3.0 Obstacle Recognition

Saros 10 combines triple structured light, an RGB camera, and VertiBeam™ lateral structured light to recognise obstacles with minimal blind spots. Millisecond-level response and precise side-distance measurement allow the robot to clean close to objects while maintaining excellent obstacle avoidance.

RockDock® Ultra 2.0 – Fully Automated Maintenance

The RockDock® Ultra 2.0 handles automatic mop washing with dynamic water temperatures up to 80°C, auto mop detaching, heated air drying up to 60°C, auto dust emptying, detergent dispensing, tank refilling, and dock self-cleaning. The dock also charges a 6,400mAh battery in as little as 150 minutes.

SmartPlan® 2.0 & Quiet Cleaning

SmartPlan® 2.0 adapts cleaning strategies based on room type and usage history. During Do-Not-Disturb periods, Saros 10 lowers power and noise to deliver one of the quietest Roborock cleaning experiences, with performance as low as 52 dB(A) in Quiet Mopping Mode.

Advanced App, Smart Home & Pet-Friendly Features

Control everything through the Roborock App with support for Matter, Apple Home (via OTA), Google Home, and Amazon Alexa. Pet-friendly features include automatic pet recognition, quiet cleaning, real-time video calls, pet snapshots, and intelligent pet search functionality.

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Harvey Opens Dublin Office, Announces Plans for 40+ Roles

Harvey, the legal infrastructure for law firms and in-house teams, today officially opened its Dublin office at Riverside 2, Sir John Rogerson’s Quay. The company plans to grow its Dublin team to more than 40 employees over the next two years, marking a significant long-term investment in Ireland’s AI and business talent ecosystem.

Harvey first announced its intention to establish a Dublin presence in January, with plans to create 20 roles in its first year. The company has since made its first two hires across its people and finance teams, with additional roles currently open on its legal and sales teams.

The Dublin office will serve as Harvey’s EMEA G&A hub, supporting a rapidly expanding customer base across the region. Approximately 30% of Harvey’s 1,000+ global customers are based in EMEA, including leading global and Irish law firms and enterprises such as A&L Goodbody, Arthur Cox, Maples Group, Mason Hayes & Curran, McCann FitzGerald, Beauchamps LLP, Philip Lee LLP, and Kingspan Group.

The new location places Harvey in close proximity to many of these customers and at the heart of Dublin’s established technology and professional services community.

Minister for Enterprise, Tourism and Employment Peter Burke said: “Harvey’s expansion highlights Ireland’s growing influence in the global AI landscape. This investment reflects the momentum within Ireland’s AI ecosystem and the significant opportunity it presents for high-value job creation and innovation. Harvey’s decision to establish its EMEA G&A hub here reinforces Ireland’s reputation as a competitive location for companies developing and deploying advanced AI technologies with global impact.”

“Today marks an important milestone in our European growth,” said Winston Weinberg, CEO and co-founder of Harvey. “We’re proud to partner with many of Ireland’s leading firms and enterprises, and establishing a permanent presence in Dublin allows us to deepen those relationships while continuing to scale across EMEA. Ireland’s strong technology ecosystem and access to exceptional talent make it the right place for us to invest for the long term.”

Katie Burke, Chief Operating Officer at Harvey, added: “Dublin has a deep pool of experienced, internationally minded professionals, across key operational functions.  Having previously built teams here, I’ve seen the quality of talent firsthand. As we expand our operational footprint in EMEA, Ireland provides the expertise and infrastructure to help us scale effectively and sustainably.”

Michael Lohan, CEO of IDA Ireland said: ‘I am delighted that Harvey is strengthening their footprint in Ireland with this new office and their plans to expand their workforce to 40 employees in Dublin. AI is a key focus area for IDA Ireland and this decision by Harvey highlights Ireland’s strengths as a location for investment in innovative technology.’

Harvey leaders are hosting customers and partners at its Dublin office this week to mark the official opening and to further strengthen collaboration across the region.

Vodafone Ireland – Ireland’s first mobile video phone call via satellite

Vodafone Ireland has marked a major milestone for connectivity on the island of Ireland, successfully completing Ireland’s first mobile phone video call via AST SpaceMobile BlueBird satellite using a standard smartphone. This achievement highlights the potential of satellite technology to help close coverage gaps, strengthen network resilience and ensure people can stay connected wherever they are, benefitting people living or working in remote areas, farmers, sailors, hikers and mountaineers for example.
The announcement was made during a visit to Ireland by Vodafone Group Chief Executive, Margherita Della Valle, to mark 25 years of Vodafone in Ireland and to meet with the Taoiseach. She briefed him on Ireland’s first satellite enabled mobile broadband call delivered by the company and discussed the future of connectivity, innovation and continued investment. She was joined by Vodafone Group CEO of European Markets, Ahmed Essam.
The video call was made, in partnership with Satellite Connect Europe connecting to AST SpaceMobile’s satellite constellation, by Vodafone Ireland engineer Robert Ivers from Clare Island, Co. Mayo to Vodafone Ireland CEO Sabrina Casalta in Dublin. The call is the first satellite broadband video call to a standard smartphone in the EU. It follows Vodafone’s world‑first mobile video call via satellite in the UK last year.
The successful satellite video call demonstrates Vodafone Ireland’s ambition and success in delivering the next frontier in connectivity for its customers, integrating satellite technology with existing mobile networks. Critically, satellite connectivity can provide a vital safety net for those living in remote or hard‑to‑reach areas and help keep emergency services and communities connected during severe weather events or major outages, when mobile networks can be impacted by disruption to their power supply.
Vodafone Ireland secured Ireland’s first test and trial licence from ComReg, enabling this satellite call to be made using terrestrial spectrum. Building on this milestone, Vodafone is now progressing further technical development and regulatory engagement, with the ambition of bringing satellite broadband connectivity to customers as soon as possible.
25 Years of Vodafone in Ireland
This landmark achievement comes as Vodafone Ireland marks 25 years of serving customers, businesses and communities across Ireland. Over that period, Vodafone has invested more than €20 billion in Ireland, in today’s terms, including €5.8 billion in capital investment and €6.3 billion contributed to the national exchequer through spectrum licence fees and taxation.
Vodafone Foundation has invested €24 million in support of community and digital inclusion initiatives, having been the first company to establish a corporate foundation in Ireland. More than 2,000 people currently work with Vodafone across its Dublin headquarters and 80 retail stores nationwide.
 Looking ahead, Vodafone Ireland said the next 25 years will be defined by innovation, continued investment and the deployment of advanced technologies that enable the competitiveness of Ireland’s digital economy, public services and communities. Vodafone Ireland continues to invest heavily in its mobile and fixed networks nationwide, ensuring customers benefit from the best services available.
COMMENT 
An Taoiseach, Micheál Martin TD, said: “Our new National Digital & AI Strategy, Digital Ireland reflects the Government’s ambition to strengthen our position as a digital leader and a global hub for AI innovation. This includes ensuring Ireland remains one of Europe’s best-connected nations, and Vodafone’s innovations in this space are particularly exciting. Ireland’s first satellite mobile call demonstrates how innovation can strengthen resilience, extend connectivity to remote communities and support emergency services. As Vodafone marks 25 years in Ireland, today’s announcement highlights the significant contribution the company has made to our digital economy, connectivity and employment, and how Vodafone continues to build on that legacy through transformative innovation.”
Margherita Della Valle, Vodafone Group Chief Executive said: “Ireland’s first satellite-enabled call reflects Vodafone’s ambition to push the boundaries of connectivity and to invest in technologies that deliver real impact for customers and society. Ireland has been a key part of Vodafone’s success for 25 years connecting people, businesses and communities across the country. To sustain innovation and continued investment in advanced networks, it is essential that this ambition is matched by a stable, forward looking regulatory and legislative environment that supports long term infrastructure investment.”
Ahmed Essam, CEO, Vodafone European Markets said: “Investment in telecommunications is far from over. As technology evolves, our networks must evolve too, and the sector must continue to invest to ensure customers remain connected. Innovations such as 5G Standalone and satellite are opening up the next frontier of connectivity, enabling new services and capabilities that were not possible before.”
Sabrina Casalta, CEO, Vodafone Ireland said: “This milestone is a powerful demonstration of how technology can make a real difference for people. By integrating satellite and mobile networks, we are extending connectivity beyond traditional limits — helping to keep customers, communities, businesses and emergency services connected, particularly in remote areas and during times of disruption, using their everyday smartphone.
For 25 years, Vodafone Ireland has consistently raised the bar for connectivity, underpinned by sustained investment and the dedication of our people. We were the first to roll out 3G, 4G and 5G nationally, alongside delivering a series of other Irish firsts — from fibre connectivity and the establishment with the ESB of SIRO to Real Time Text — helping to shape Ireland’s digital landscape.
As we mark 25 years in Ireland, this satellite call represents a significant next step, reflecting our commitment to ensuring no one is left without access to vital communications, wherever they live. Our focus now is on progressing towards commercial satellite services, working closely with partners to advance the regulatory frameworks and technologies needed to make this next phase a reality.”
Meredith Sharples, Managing Director of Satellite Connect Europe, said: “This video call, completed from a part of Ireland with no mobile connectivity using a standard smartphone, is yet another step forward as we continue to demonstrate the performance of space-based cellular connectivity while expanding the constellation and advancing deployment with mobile network operators across Europe. Our focus is on delivering a seamless extension of existing networks, providing reliable coverage in areas where traditional infrastructure alone cannot reach.”

Qumulo Selects Ireland for European Software Research and Development Hub

Qumulo, the enterprise leader in unstructured data management and provider of cloud data platforms, announces the official launch of its European Software R&D hub in Cork. Through this strategic expansion, Qumulo will create 50 highly skilled R&D positions in the coming three years to solve the major challenges for data management at enormous scale and scope for global business.

This project is supported by the Irish Government through IDA Ireland.

Minister for Enterprise, Tourism & Employment, Peter Burke TD, said, “Qumulo’s decision to establish a new European software R&D hub in Cork is a strong endorsement of Cork as a location where cutting-edge engineering and global ambition meet. It highlights the depth of talent emerging from our universities, the strength of the region’s technology ecosystem, and Ireland’s ability to support companies delivering pioneering innovation on a global scale. I wish them the best of luck in their new office.”
Minister of State at the Department of Rural and Community Development and the Gaeltacht and at the Department of Transport, Jerry Buttimer TD said: “Today’s announcement by Qumulo is a testament to Cork and the South-West region’s capacity for fostering meaningful collaboration and technological leadership. This expansion highlights Ireland’s reputation as a dynamic environment where innovation thrives and partnerships flourish.”

 

Information, derived from data, is now the core asset driving the modern global economy. The success of autonomous AI systems integrated into business operations depends on their ability to make real-time decisions with instant, trustworthy access to colossal datasets.

“After actively reviewing a wide variety of options for our second R&D centre, we found that the stellar third-level institutions in the South-West were the basis for a deep talent pool in Cork,” said Qumulo Chief Technology Officer Kiran Bhageshpur. “Additionally, the excellent support infrastructure for companies like Qumulo provided by IDA Ireland made Cork the obvious choice for us to build a team focused on leveraging AI to help businesses manage global-scale data infrastructure.”

For Qumulo’s global customers, this new site in Cork will also see an expansion of its Customer Success team in the region as a commitment to the long-term partnership and the outcomes that customers expect. To explore career opportunities at Qumulo, visit www.qumulo.com/careers .

“Cork is a milestone, not just a milestone for Qumulo — but for every customer who depends on us to be present, responsive, and invested in their success,” said Qumulo VP of Customer Success Dave Coughlan, “This investment is a direct reflection of the trust our customers place in us, and our responsibility to honour that trust every single day.”

This new R&D and Customer Success hub in Cork is a recognition of the challenges and opportunities presented by this new global, digital landscape. This team will research and develop solutions to enable the secure, frictionless, and instantaneous transfer of exabyte-scale workloads across the globe, delivering the trusted, AI-ready data requirement to power next-generation enterprise applications.

“Qumulo’s establishment in Cork is a statement of the ambition of Qumulo to continue its growth to meet customer demand, and Cork’s capacity to deliver on that future with the talent base and ecosystem to drive innovation,” said Qumulo Engineering Director Diarmaid Hogan. “Building and growing a European Hub for R&D is the next chapter in Qumulo’s already exciting story.”

CEO of IDA Ireland Michael Lohan said, “Ireland offers a compelling combination of talent, research excellence, and an open, collaborative business environment, and Qumulo’s expansion in Cork is another example of how that proposition continues to resonate with global technology companies.”

Dell Reimagines Commercial PCs with New Sleek and Powerful Designs

Dell Technologies introduces a transformed commercial portfolio spanning Dell Pro notebooks, Dell Pro Precision workstations, desktops, monitors and client peripherals.

Thinner, lighter, and more powerful, the new lineup brings a bold, refined design language to commercial devices—prioritizing sleeker silhouettes, premium materials and modern details that elevate everyday productivity. With advances in cooling, power efficiency and support for on-device AI, the portfolio delivers improved performance and long battery life in more portable form factors, enabling a consistent, elevated experience for everyone from frontline workers to senior executives.

Why it matters

Users want sleek, powerful devices. IT needs security, manageability, and budget discipline. Dell’s reimagined commercial portfolio delivers both. Advanced engineering—modular architecture, improved thermals, AI-ready silicon—allows thinner, lighter designs that maintain enterprise-grade performance and control. Organizations can now deploy modern hardware that professionals prefer without compromising on the standards IT demands.

Dell Pro notebooks: Thinner. Lighter. More powerful.

The all-new Dell Pro notebook lineup delivers the performance business users need for everyday productivity: running multiple applications simultaneously; real-time collaboration on video calls or whiteboards; manipulating large datasets and using AI assistants. Available with the latest Intel Core™ Ultra Series 3 and AMD Ryzen™ AI 400 processor options, users have powerful on-device AI, long battery life and Copilot+ PC experiences. Dell’s new modular design approach shrinks the motherboard to create room for larger fans and better thermals, packs more energy into smaller batteries and supports a wider range of silicon options within the same chassis. This flexibility gives organizations more configuration options within the design and faster responsiveness in a dynamic silicon market, even in supply-constrained environments. Additional Intel Core Series 3 systems will be introduced at a later date.

The Dell Pro notebooks include Dell Pro Premium, designed for executives and customer-facing managers who are frequently on-the-go. which sets a new standard for executive-class notebooks. Up to 7% thinner than the previous generation in a sleek form factor, the 14-inch laptop features a lightweight magnesium alloy chassis finished in magnetite. The Tandem OLED display option provides exceptional color and contrast, and the 8MP HDR camera offers remarkable video call quality. As the lightest Dell Pro laptop, Dell Pro Premium sets a new standard for executive-class notebooks.

Dell Pro 7 is built for consultants and sales professionals who refuse to choose between portability and capability. Combining versatility with design, these are the thinnest 13- and 14-inch commercial laptops and 2-in-1s in their class. Now up to 18% thinner than the previous generation Dell Pro 7 features an elegant aluminum chassis with the performance to handle demanding business applications. The sleek edge-to-edge Gorilla Glass touchscreen with up to 500-nit display provides a beautiful viewing experience on the 2-in-1s—whether working on a client presentation at an office or in a cramped airline seat. With premium options for an elevated experience—such as OLED displays, up to 8MP cameras and battery-saving mini-LED backlight keyboard technology—customers can customize the experience to fit their user needs.

Dell Pro 5 offers the most scalable performance in its class. Organizations can configure these systems across a selection of Intel and AMD processor options, display choices, and memory and storage configurations to match their specific workflow requirements and IT standards. Available in 14- and 16-inch sizes, Dell Pro 5 is up to 12% thinner than the previous generation and up to 21% thinner than competing designs, providing mobility for users like financial analysts and project managers, while maintaining performance needed for business-critical applications. Brighter 400- and 500-nit displays with up to OLED improve visibility in any working environment, while the large 70Wh battery delivers extended runtime for long work sessions.

Dell Pro 3 delivers reliable business computing for administrative assistants or support specialists handling core productivity tasks—email, web applications, document creation and video conferencing—at maximum value. Starting at just 2.89 pounds in 14- and 16-inch form factors, the new metallic topcoat gives a smooth and scratch-resistant finish, and sleek and tapered profile provides a modern appearance. With WWAN, Wi-Fi 7, 400- and 500-nit display options, and long battery life, Dell Pro 3 packs notable features in a highly portable device.

Dell Pro 5 Micro Desktop: Compact and Powerful

Dell Pro’s growing desktop family adds the new Dell Pro 5 Micro, delivering desktop-class performance in an ultra-compact form factor designed for space-constrained environments. With integrated Type-C connectivity up to 100W power delivery-in, the Micro can be powered directly from a USB-C monitor, such as a Dell Pro P Monitor, minimizing cord clutter. As Dell’s first Copilot+ PC mainstream desktop, it delivers 50 TOPS NPU for low-power acceleration of AI workloads and supports memory speeds up to 7200 MT/s for smoother multitasking. The rest of the Dell Pro desktop family continues to ship this year.

Dell Pro Precision Workstations: Power Meets Refinement

Dell brings back Precision—now Dell Pro Precision—with industry-leading workstations designed for professionals who demand exceptional performance. As the global leader in workstations,[xii] Dell Pro Precision continues the same design-forward thinking while delivering greater capabilities for AI workloads, complex simulations and advanced rendering.

Dell Pro Precision 5S debuts as an entry point to the family, built for power users who need more than a business notebook can provide—engineers handling light CAD modeling, content creators doing video editing and designers working in graphic applications. Starting at 3.1 pounds, it’s Dell’s thinnest and lightest workstation ever [xiii] and features a sleek three-sided aluminum design, providing a polished, robust build. Available with 14‑ and 16‑inch display options and Intel® Core™ Ultra Series 3 featuring integrated Intel Arc™ Pro graphics with up to 12 Xe or AMD Ryzen™ AI 400 processors with AMD Radeon™ PRO graphics, it delivers high performance for business and industry applications in an ultra‑mobile form factor. The large integrated graphics engine and shared memory complex enable additional edge inferencing capabilities for AI workloads. ISV-certified and equipped with up to 64GB of 8533MT/s LPCAMM2 memory, it offers a cost-effective price point for bringing workstation capabilities to a broader range of users..

Dell Pro Precision 5 and 7 series mobile workstations with NVIDIA RTXTM Pro Blackwell Generation GPUs, announced at GTC, deliver workstation-class power in thinner, sleeker designs for advanced creation, rendering and accelerating AI workflows. Plus, the all-new designed Dell Pro Precision 9 T2/T4/T6 desktops power the most demanding workloads—3D CAD, complex AI development and simulations—with up to 15 PCIe slots accommodating up to five NVIDIA RTXTM Pro Blackwell Generation 300W GPUs.

Across the Portfolio: Built for IT

At the core, Dell continues to offer the world’s most secure and manageable commercial AI PCs,[xiv] simplifying IT management and helping product data from evolving threats. New quantum-resistant upgrades help protect BIOS and the root of trust against future cryptographic threats, while Halcyon on-the-box now makes Dell the only commercial PCs equipped for ransomware resilience. Dell’s standardized BIOS across silicon partners allows IT teams to deploy multiple processor types under a single image, while the industry-first cloud-based Intel vPro provisioning solution provides remote, zero-touch fleet deployment.

Modular designs and the use of recycled, renewable and low-emissions materials support customers’ sustainability ambitions and extend PC longevity. As the first PC manufacturer to introduce modular USB-C ports in commercial PCs, Dell now brings modular components, including USB-C ports, mainboards and customer replaceable batteries, to Dell Pro notebooks and select Dell Pro Precision mobile workstations. Dell also has the widest portfolio of commercial PCs with 100% recycled cobalt batteries.

Dell Pro P Monitors and Peripherals: Designed for How People Actually Work

Most professionals do not have dedicated desks anymore. They hot-desk, work remotely and jump between conference rooms. Dell’s expanded Pro P monitors and accessories lineup are designed for that reason.

Dell Pro P 34 USB-C Hub Conferencing Monitor, certified for Microsoft Teams and Zoom, turns any workspace into a virtual meeting-ready setup. Its Sony Starvis 5MP HDR camera delivers professional-grade clarity even in low light conditions, while AI auto-framing keeps users centered on-screen. Dual beamforming AI noise cancellation microphones cut user background noise for distraction-free conversations and a mechanical privacy shutter plus Windows Hello sign-in add security.

Dell Pro P 27 USB-C Hub Monitor is for users who do not require built-in conferencing features but want reliable performance. It offers an FHD IPS panel with up to 120Hz refresh rate and supports up to four monitors daisy chained. Silent Firmware Update completes updates up to 90% faster and runs silently during idle state, eliminating reboots, alerts and any disruptions to employee productivity.

All Dell Pro P Monitors are TÜV Rheinland 4-star certified for eye comfort, made with up to 95% post-consumer recycled plastic and meet ENERGY STAR®, EPEAT Gold and latest TCO Certified Edge standards.

 

New peripherals complete the setup:

  • Dell Pro 5 Wired Fingerprint ESS Mouse provides advanced, hardware-level protection through Enhanced Sign-in Security (ESS) for Windows Hello authentication, making it more secure against malicious attacks. This mouse is a fast, convenient and secure alternative to long complex passwords.
  • Dell Pro 7 Slim Keyboard and Mouse are a full-size keyboard and mouse combo that deliver quiet keys, silent clicks, precise tracking and industry-leading battery life up to 48 months on the keyboard, 36 months on the mouse.[xxii]
  • Dell Pro 7 Rechargeable Compact Keyboard and Mouse combine a compact design with supercapacitor technology for exceptional battery life. A quick five-second charge delivers a day of use, while a full charge in under five minutes powers the keyboard for up to three months and the world’s lightest non-Lithium-ion rechargeable mouse for up to 1.5 months.

Together, these systems form a cohesive commercial portfolio for modern hybrid work with on-device AI.

Rob Bruckner, president, Client Solutions Group, Dell Technologies: “At CES, we showed what’s possible when consumer design and innovation come together. Today, we’re proving we can scale that same strategy across our entire commercial portfolio – and do it fast. IT leaders can deploy sleek and modern devices users actually want to use at every level of the organization, along with improved performance, without sacrificing the manageability, security or value they demand.”

Pat Moorhead, CEO, founder and chief analyst, Moorhead Insights & Strategy “Enterprise buyers are navigating a major PC refresh cycle with rising demands for security, manageability and workload flexibility. As CIOs prioritize long-term value, they are focusing on systems that align to specific workloads, offer silicon choice and can be deployed consistently across distributed environments. Supply chain volatility and longer planning cycles are also driving interest in platforms that reduce procurement risk while maintaining standardization. Dell’s engineering and design updates across its commercial PC portfolio deliver on these dynamics, combining multiple silicon options with enterprise-grade security and manageability to give buyers greater flexibility as they plan and standardize their endpoint environments.”

 

 

Availability

  • Dell Pro 14 Premium will be available on March 31.
  • Dell Pro 3 14/16, Dell Pro 5 14/16 and Dell Pro 7 13/14 notebooks will be available in May.
  • Dell Pro 5 Micro will be available on March 31.
  • Dell Pro Precision 7 14/16 with Intel integrated graphics will be available on March 31.
  • Dell Pro Precision 5 Series 14/16 and 7 Series 14/16 mobile workstations with NVIDIA RTXTM PRO Blackwell Generation GPUs will be available in May.
  • Dell Pro Precision 5S mobile workstations will be available in May.
  • Dell Pro Precision 9 T2/T4/T6 will be available in May.
  • Dell Pro P 34/27/24 USB-C Hub Conferencing Monitor (P3426WEB/P2726DEB/ P2426HEB) and Pro P 34/27/24 USB-C Hub Webcam Monitor (P3426WEV, P2726DEV, P2426HEV) are now available for sale globally.
  • Dell Pro P 27/24 USB-C Hub Monitor (P2726HE, P2426HE) and Dell Pro P 24 16:10 USB-C Hub Monitor (P2426E) are now available for sale globally.
  • Dell Pro 7 Slim Keyboard and Mouse (KM726) are now available for sale globally (launch dates vary by region).
  • Dell Pro 5 Wired Fingerprint ESS Mouse (MS526C) is now available for sale in North America (launch dates vary by region).
  • Dell Pro 7 Rechargeable Compact Keyboard and Mouse (KM746) will be available starting April 16 in North America (launch dates vary by region).

Google: Search Live is expanding globally

Today, Google is starting to roll out Search Live globally in all languages and locations where AI Mode is available. With this launch, people in more than 200 countries and territories will be able to have interactive conversations with Search in AI Mode, using both voice and camera.

This expansion is enabled by their new audio and voice model, Gemini 3.1 Flash Live, which delivers even more natural and intuitive conversations. The new model is also inherently multilingual, which means that people around the world will be able to speak with Search in their preferred language. Read more below..

Bringing Search Live to more people

Search Live is designed for those moments when you need real-time help, and typing out a query just won’t cut it. To go Live with Search, simply open the Google app on Android or iOS and tap the Live icon under the Search bar. From there, you can ask your question out loud to get a helpful audio response, then continue the conversation with follow-up questions or dive deeper with helpful web links.

If you want to ask about something in front of you, like how to install a new shelving unit you can enable your camera to add visual context. This way, Search can see what your camera sees and offer helpful suggestions, plus links to more information on the web.

You can also access Search Live if you’re already pointing your camera with Google Lens — just tap the Live option at the bottom of the screen to have a real-time, back-and-forth conversation about what you see in the real world.

We’re always working to make Search more helpful, and we’re excited to see how people around the world use Search Live to learn, explore and get things done.

Software That is Improving the Customer Experience

Creating memorable experiences for customers is crucial for long-term success. Thankfully, there are a number of tools and solutions out there that are making it easier for businesses to prioritise the needs and preferences of their customers, improving brand interactions. 

With that in mind, here are just some of the pieces of software that are positively influencing customer experiences. 

Help Desks and AI-Powered Live Chats 

Help desks make it easy for businesses to manage and prioritise customer enquiries, meaning nothing gets missed and customers are always given the support and attention they need. And, AI-powered live chats offer 24/7 immediate support for customers with simple questions or issues, resolving them quickly and efficiently.  

Social Listening Tools and Feedback Forms 

Knowing what customers think of your brand and your offering is vital for improving your relationship with them. Feedback regarding what your customers do and don’t like can help you make more informed, customer-centric decisions on everything from website layout and usability to shipping and pricing. 

You can gather feedback from customers directly by incentivising them to complete surveys. For example, you could offer 10% off their next purchase in exchange for completing a feedback form. There are plenty of ways to do this too – you can leverage tools like SurveyMonkey or create a custom form on your website using a plug in. However, although you should invite feedback, remember that it’s unethical to incentivise positive feedback only!

Alternatively, you can use social listening tools, like Brandwatch, to gauge what people are saying about your brand online. This is an effective way to get open and honest feedback without having to offer incentives.  

HR and Internal Team Support 

The role of employee satisfaction in building positive customer experiences is more important than you might think. Happier employees are generally more loyal, hard working, and willing to go the extra mile for a customer, all of which can have a positive effect on customer satisfaction. 

Using tools like AI payroll software to ensure employees are always paid on time, shifts are allocated fairly, and bonuses are transparent, is just one of the many ways you can keep employees happy to indirectly improve the customer experience. 

Customer Satisfaction is the Key to Success 

Prioritising customer satisfaction by providing 24/7 support and resolving any issues effectively and in a timely manner, monitoring brand reputation and taking feedback on board, and keeping internal teams happy, are all highly effective ways to improve customer satisfaction.

Dell AI Factory with NVIDIA Delivers Proven Path to Enterprise AI ROI

Dell Technologies marks the two-year anniversary of the Dell AI Factory with NVIDIA by announcing advancements across its AI data platform, end-to-end AI infrastructure, and AI solutions and services portfolio that help enterprises move AI from pilot to production at scale. With over 4,000 customers deploying the Dell AI Factory, and early adopters seeing up to 2.6x ROI within the first year, Dell proves that an end-to-end approach delivers measurable business results.

Why This Matters

The enterprise AI landscape is undergoing a fundamental shift. As AI code assistants and agentic workflows drastically lower the cost and time to build custom applications, CIOs are increasingly choosing to develop AI capabilities in-house, on-premises—driving the need for owned infrastructure.

Yet unclear ROI remains the top obstacle preventing AI deployments at scale. Two years of the Dell AI Factory with NVIDIA has revealed three critical requirements for achieving measurable returns: data platforms that make enterprise information AI-ready, infrastructure that seamlessly scales the latest innovations efficiently from pilot to production, and solutions and services that compress time to value by simplifying deployments and accelerating ROI. Dell is the premier provider delivering all three with NVIDIA technology at the core, creating a proven path from AI investment to business outcome.

Three Capabilities That Define Enterprise AI Leadership

As the top AI infrastructure provider, Dell’s AI infrastructure portfolio—the industry’s broadest—delivers integrated capabilities across data, infrastructure, solutions and services.

Data platforms that turn institutional knowledge into AI fuel

AI is rapidly shifting from assistive tools to autonomous, agentic systems, but its effectiveness is constrained by the data it can access, trust and act upon. The Dell AI Data Platform with NVIDIA addresses this challenge with a unified platform for AI that combines Dell’s high-performance storage, modular data engines, and NVIDIA accelerated computing, networking, software and CUDA-X libraries. As the data foundation of the Dell AI Factory with NVIDIA, it handles workloads from retrieval-augmented generation (RAG) and multimodal search to agentic workflows and large-scale data processing. Advancements announced today make it faster and easier for companies to turn data into real AI results.

Infrastructure that enables AI workflows from desktop to data center

Dell’s next-generation infrastructure supports AI workflows at every stage, from rapid prototyping to production deployment at scale.

For desktop AI development and autonomous agents:

For production AI at scale:

  • PowerEdge XE9812 is Dell’s flagship liquid-cooled server leverages the NVIDIA Vera Rubin NVL72 platform for massive real-time training and inference.
  • PowerEdge XE9880L, XE9882L, and XE9885L are liquid-cooled servers featuring NVIDIA HGX™ Rubin NVL8 designed to accelerate validated AI performance within existing data center footprints and power constraints.

For enterprise workloads in the data center:

For high-performance networking and emerging technologies:

  • Dell PowerSwitch SN6000-series are NVIDIA Spectrum-6 Ethernet switches with 1.6Tbs, liquid cooling and co-packaged optics options for Vera Rubin-based Dell platforms.
  • PowerSwitch SN5610 and SN2201 now offer expanded network OS choices including Cumulus Linux and Enterprise SONiC Distribution by Dell Technologies.
  • NVIDIA Quantum-X800 InfiniBand Q3300-LD liquid-cooled switches deliver high-bandwidth networking for AI and cloud-native workloads.
  • Dell Integrated Rack Scalable Systems (IRSS) expands to include Dell PowerSwitch and NVIDIA liquid-cooled switching, providing unified, rack-level power and cooling management for AI infrastructure.

NVIDIA NVQLink and NVIDIA CUDA-Q support – Dell is the first OEM to integrate NVIDIA NVQLink with CUDA-Q across PowerEdge servers featuring NVIDIA AI infrastructure, allowing enterprises and research institutions to explore emerging quantum-classical computing use cases. These capabilities accelerate discoveries in advanced drug development and materials science simulations by combining the processing power of Quantum Processing Units with NVIDIA accelerated computing for quantum systems control and error correction on a trusted foundation of Dell PowerEdge servers.

Solutions and services that accelerate deployment and prove ROI

Updated Dell AI Solutions combine new modular architecture with Dell Automation Platform blueprints and NVIDIA AI Enterprise software to deliver enterprise outcomes while simplifying operations and reducing deployment complexity. New services bridge skill gaps and scale deployments from experimentation to production.

 

Accelerating enterprise AI workloads:

  • Knowledge assistant provides the foundation for designing, deploying and managing intelligent assistants, working with industry leaders like Aible, Cohere’s North and NVIDIA.
  • ClearML blueprint improves agentic AI environments for enterprises with secure, efficient GPU cluster management and workload scheduling.
  • Agentic AI platform, in collaboration with Cohere’s North, DataRobot and NVIDIA allows enterprises to securely deploy and manage AI agents with orchestration, governance and observability.
  • Dell Accelerator Services for Agentic AI provide packaged capabilities to support businesses at any stage, from experimentation and validation to enterprise-wide integration, closing skill gaps and reducing technical complexity.

 

Simplifying AI infrastructure deployment:

  • Dell AI Factory with NVIDIA modular architecture offers a clear, simplified path to enterprise AI by addressing deployment complexity, managing rapid technology change and supporting continuous adoption. Integrated automation gives organizations the flexibility to start at the right size and scale as needs evolve.

 

Michael Dell, chairman and chief executive officer, Dell Technologies: “Two years ago, enterprises were asking how to access AI technology. Today, they’re asking how to make their data AI-ready, how to operationalize AI at scale and how to prove ROI. The Dell AI Factory with NVIDIA answers all three questions. We’re brought in from the start as a trusted advisor, helping customers navigate their entire AI journey—from turning raw data into AI fuel, through deployment and to measurable business outcomes.”

Jensen Huang, founder and chief executive officer, NVIDIA: “AI infrastructure is being built everywhere — every company will be powered by it, every country will build it— and it demands integrated data platforms, scalable infrastructure and deployment expertise. Dell Technologies delivers all three, with NVIDIA at the core. The Dell AI Factory with NVIDIA is a proven infrastructure blueprint for every phase of AI powering the next industrial era.”

Availability

  • Dell Pro Precision 5 and 7 Series mobile workstations with NVIDIA RTX PRO Blackwell GPUs will be available in May.
  • Dell Pro Precision 9 T2/T4/T6 will be available in May.
  • Dell has shipped Dell Pro Max with GB300 to select customers in March 2026, with plans to ship more broadly in the coming months.
  • Dell PowerEdge XE9812 will be globally available 2H 2026.
  • Dell PowerEdge XE9880L, XE9885L will be globally available Q3 2026.
  • Dell PowerEdge R770, R7715 and R7725 with NVIDIA RTX PRO 4500 Blackwell Server Edition GPUs are globally available now.
  • Dell PowerEdge M9822 AND R9822 will be globally available in September.
  • Dell PowerSwitch SN6000-Series will be globally available starting in July.
  • Dell SONiC with Spectrum-based PowerSwitch SN5610 and S2201 will be globally available in March.
  • NVIDIA Quantum-X800 Q3300-LD will be globally available by Dell Technologies in Q4 2026.
  • Dell PowerEdge NVIDIA NVQLink and CUDA-Q integration is available now.
  • Knowledge assistant is globally available now.
  • Agentic AI platform with Cohere’s North and DataRobot are available now, agentic AI platform with ClearML will be available in March.
  • Dell AI Factory with NVIDIA modular architecture will be globally available in April.
  • Dell Accelerator Services for Agentic AI are available now.