Category: #Jobs

High earnings and job security top two career preferences for Gen Z students in Ireland today

New research published this week by global employer branding experts Universum, part of leading hiring platform IrishJobs.ie, has revealed that high future earnings and job security are the top two motivators for today’s third-level graduates across Ireland when considering their future career.

Indicating a growing concern amongst students around the impact of inflation and the associated rise in the cost of living, high earnings, and job security rank in first and second place. This is followed by a friendly work environment (3rd), good work-life balance (4th) and a clear path for advancement (5th).

The research, conducted as part of The Most Attractive Employers Index Ireland 2022, was conducted amongst 8,199 third-level students across Business/Economics, Engineering, IT, Natural Science, Humanities, Law, and Health/Medicine in Ireland, and provides a snapshot of the key attributes that today’s students are looking for in their future employer.

The lasting impact of the pandemic on ways of working is also evident in the ranking for flexible working conditions, which has risen by two places since 2021, now positioned at number eight.

Difference between the genders

The research also reveals key differences in workplace priorities between male and female students, with women more motivated by the social responsibility of an organisation and men more focused on advancement and innovation. For example, female students attach greater importance to employer ethics (5th) and a sense of purpose (10th) than their male counterparts, who list these at number 21 and 16 respectively.

Male students, meanwhile, attach greater importance to innovation (7th), as well as base salary (2nd). For female students, innovation comes in at number 15, while competitive base salary ranks much further down the scale at number 17.

Base salary expectations

Meanwhile, men and women have different expectations when it comes to what this base salary will be. While male students expect to earn €40,827 in their first full-time job after graduation, female students say they expect to earn €37,097, a pay gap of 9%.

Although a gap between men and women is evident within all the study fields included in the survey, it is highest amongst Natural Science students, with females in this field of study expecting to earn on average €4,344 less on an annual basis than their male counterparts.

Year-on-year growth in graduate jobs

According to IrishJobs.ie, the number of roles advertised for graduates grew by 94% in the second quarter of this year.

Quarter-on-quarter, the number of graduate roles grew by 13%, with jobs up 30% on pre-Covid (2019) levels. Companies posting the most jobs for graduates include food, engineering, financial services, and professional services firms.

Insights

Commenting on the results of the research, Steve Ward, UK and Ireland Business Director, Universum said:

“There is a whole new cohort of Gen Z and Millennial students who will be looking to enter the workplace from this month. Employers that want to attract and retain this latest generation of talent need to ensure their recruitment and attraction strategies reflect what graduates are looking for in their employer.

“With high earnings and job security the top two overall preferences, it’s clear that young people today are being impacted by the uncertainty that’s abounding in today’s economy, whether that’s inflation, the cost of living or house prices, and are looking for a job to provide them with the stability to ensure they can provide for themselves and their family into the future.

“Young people today are graduating into a very different working environment than many would have expected to when starting their degrees. After witnessing its evolution over the past two years, this year’s group of students are even more keen than last year’s graduation cohort to explore the benefits of flexible working. As the number of graduate roles increases, making this more of an employees’ market, employers will need to illustrate to potential recruits how they are competing with others in this regard.

“Finally, with the results showing different expectations amongst both men and women when it comes to competitive base salary, even within the same field of study, it’s clear that employers have a key role to play to ensure commitment and communication of parity of remuneration amongst the sexes for similar roles, notwithstanding employee negotiation skills at interview stage.

“Although men and women have different priorities when it comes to their preferred employer attributes, something which will help employers who are striving to improve the gender balance in their workforce, remuneration is a key indicator of how much a person is valued within an organisation in comparison to their peers. Unless and until women are actively reminded of their financial worth within the workplace, the gender pay gap is set to continue.”

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Fexco Managed Services and TEKenable Strategic Partnership to Create 75 Jobs

Financial technology and business services company Fexco and digital services company, TEKenable have announced a strategic partnership to transform customers’ digital experience, invest in new services and create 75 new jobs as a result of this partnership by 2025.

The Fexco Managed Services and TEKenable partnership will see both organisations co-invest in Microsoft Dynamics 365 Products and Salesforce Cloud Solutions and Services aimed at improving their collective customers end-to-end experience across both Irish and UK markets.

This partnership combines TEKenable’s experience in providing Microsoft Dynamics 365 consultancy, development, and support services to their customers, with Fexco’s experience of premium operational delivery, customer management and process optimisation experts. This partnership will also see the creation of 75 new jobs by 2025, with roles created within Digital Customer Experience, Predictive Customer Behaviour Analysis, and Automation & Operational Efficiency services.

Martin Ryan, Managing Director of Fexco Managed Services & Advisory Services, “This partnership will help us build on our collective strengths, and deliver the perfect blend of premium operational expertise, support, and resources to maximise the potential of Microsoft Dynamics 365 in improving our customers’ digital end to end experience. This will see us and TEKenable collaborate across multiple sectors and reinforce our position as trusted advisors who deliver transformative services for our clients.”

Nick Connors, Managing Director, TEKenable “This partnership will see us work with Fexco Managed Services to bring solutions, products and services offerings that will fundamentally change the end-to-end experience of both our customers, and their customers,” said Nick Connors, Group Managing Director, TEKenable. “We predict that we will see growth from a combination of existing and new clients over the coming three years.”

TEKenable was founded in 2002 by Nick Connors and Peter Rose is an innovative technology company focused on delivering digital services through Low Code platforms to medium and large-scale enterprises in Ireland, UK and EMEA.

250 New Jobs to be Created as Kaseya Chooses Dundalk for its New Centre of Excellence

Kaseya, the leading global provider of unified IT management and security software for managed service providers (MSPs) and mid-market enterprises (MMEs), today announced plans to establish a new Centre of Excellence in Dundalk, creating 250 jobs over the next three years.

The project is supported by the Irish Government through IDA Ireland.

Tánaiste & Minister for Enterprise Trade & Employment Leo Varadkar TD said: “This is excellent news. It really demonstrates Kaseya’s commitment to Ireland and the attractiveness of Dundalk as a place to invest. It’s also a real vote of confidence in Kaseya’s existing team here – I’m sure it was their hard work that gave the company the confidence to expand further. Kaseya has witnessed remarkable growth over recent years, and I wish the team every continued success with the new Dundalk office.”

The highly skilled roles include 250 jobs for engineers, technical support and sales, specifically new customer acquisition, as well as positions across corporate services. Kaseya will work closely with university partners in the area to help train students for the positions and foster the next generation of technology professionals in the region.

“We saw tremendous opportunity to expand the tech ecosystem in Ireland – we’re already in Dublin – and decided to open a second office in Dundalk,” said Kaseya CEO Fred Voccola. We are planning to attract top tech talent and generate a robust workforce pipeline in the local community. We are excited about this partnership that will expand Kaseya’s footprint in Ireland, where Kaseya has its roots. The company first established its EMEA headquarters in Dublin in 2016.”

Kaseya saw the potential in Ireland and decided to expand its operations with this second site in Dundalk to operate as a Centre of Excellence with a focus on research and development. The Dundalk office will support a high-growth engineering team and contribute to economic development in the region.

CEO of IDA Ireland Martin Shanahan said: “Thanks to Kaseya’s positive experience with establishing a facility in Dublin, the company has selected Dundalk as the location of its second Irish site.  This is very good news for the entire region and the skilled and talented workforce located there. I wish Kaseya every success with this expansion.”

Kaseya successfully executed a similar program in the U.S., in Miami, Florida where the company is headquartered.  In two short years, Kaseya has grown its Miami operation from 150 people to more than 600 and now occupies over 150,000-sq-ft to support its growth plan of having over 1,200 “Kaseyans” in Miami by 2023. Modelling after this hugely successful program, with support from IDA Ireland, Kaseya’s leadership is confident this initiative will be another success that brings economic growth to the region.

To view a list of the open roles in Ireland, click here.

Internal Job Cover Letter: How To Express Interest

Many job seekers applying for a new position inside the company think that their reputation is all that matters. Sure, feedback from your current supervisor is important, and it’ll definitely affect your prospects. But so is your job application, including your resume and especially your cover letter. So here are a few tips that’ll help you write a top-notch internal job cover letter

#1 Communicate Your Commitment to the Company

One of the reasons why companies often start with internal hiring is that they’re looking for a person who is well-familiar with the organization and has a nice track record within it. That’s why it’s critical that a professional cover letter for internal position clearly communicates your commitment to continuing to grow with the company.

When a hiring manager or prospective boss is reading applications for internal job opportunities, they want to see what you’ve already achieved while working at the company as well as what you’re hoping to achieve going forward. So your most important tasks are to highlight your accomplishments and express genuine dedication to the employer.

Don’t go overboard, though. Job seekers who claim that they’d like to stay with the company “for the rest of their professional life” when applying for a job risk coming across as insincere. It’s better to leave one’s long-term goals for the interview. For now, simply make sure that the recruiter or the person in charge of hiring decisions knows you’re not looking for a temporary job. A place you can also try is advertising resume writers from resumeperk 

#2 Tell Why You’re Interested in the Position

But it’s not enough to show your commitment. If you want to land an interview and hopefully get hired, include why exactly you’re interested in the position you’re applying for. Be honest, but not too honest. If the number one reason is money, don’t mention it in your cover letter. The Human Resources Team won’t appreciate it.

Instead, focus on the responsibilities the new position implies and the opportunities for professional growth it opens. Perhaps, it’s something that you’ve had a chance to try in your current role and really enjoyed (say, mentoring or assisting in talent acquisition). Then, you can write that you’ve realized you’re good at it and would like to do it more.

Alternatively, a time-tested and believable response to the question of why you’d like to change your job is that you’ve reached the ceiling in your current position. It’s not uncommon for candidates with years of work experience to feel like there’s no more room for them to grow. It’s okay to admit this.

#3 Make Sure to Explain What You Bring to the Table

Next, any internal job cover letter (or any cover letter, for that matter) should include the reasons why a candidate thinks they’re a good fit for the position. All employers are looking for competence and an impressive qualification. As an applicant, you’re supposed to assure them that you have a lot to offer.

Dedicate a paragraph or two to addressing the job requirements of the position you’re applying for and how you’re capable of meeting them. Show that you’ve read the job description thoroughly and understand how the department you’d like to work in operates. Then write about how your education and current job have prepared you for what’s (hopefully) to come.

#4 If You Think It’s Appropriate, Add a Couple of Positive Changes You’d Implement If Hired

Specificity is what a lot of cover letters lack. So if you want to impress the recruiter or even your future supervisor, make yours as specific as possible. A good way to do so is to write a paragraph or two about what you’ll do in the new role if hired. For example, if you’re applying for a position of an onboarding specialist, here are a few things you might propose in the cover letter:

  1. Beginning the onboarding process in advance by sending study materials to the new hires.
  2. Pairing every new employee with an experienced mentor for at least two weeks.
  3. Organizing informal events to organically familiarize new employees with the company culture.
  4. Involving new employees in brainstorming from the first day to make them feel welcomed and valued.

#5 Don’t Think the Job Is Yours to Lose Just Because It’s an Internal Promotion

Finally, no matter how outstanding of a track record you have within the company, don’t think that you’re guaranteed the job just because they’re looking for an internal candidate. First, you never know—a colleague of yours might submit a much stronger job application. Second, your prospective boss might be looking for a specific person, and your work experience might not be as relevant as you think.

Remember that the quality of the job application, including the cover letter, matters a lot. If you feel like you lack the writing skills to compose a winning cover letter, it might be the right step to get professional help here top resume writing service. After all, your goal is to get employed. If you need to invest in your career a bit more to achieve it, do so.

An Afterword

A cover letter is possibly the most important part of the internal job application process. For it to get you the job, you must clearly state your commitment to the company, reasons for your interest in the new position, and original ideas you’re bringing to the table. So don’t just write a few paragraphs half-heartedly, hoping your resume is enough. Make an effort.

$5.7bn-valued Workato to hire 50 at its Dublin Office

Workato, the leading enterprise automation platform, plans to ramp up hiring at its Dublin office in Ireland after a year of record momentum, which included launching its first European data centre in Germany in May 2021, raising over $420 million in total funding to date with a $5.7 billion valuation last November, and recently being named to the 2022 CNBC Disruptor 50 List.   

The Irish base opened last September and has hired 10 people since opening the Dublin office at the WeWork building.  The new office will result in the creation of 50 jobs over the next 3+ years approximately, with predominantly sales, marketing and engineering staff. Their focus will be to support Workato’s current customers in the region and the business expansion in the European commercial and enterprise segments.   

Founded in 2013 and headquartered in California, United States, Workato supports customers throughout EMEA with operations currently in Spain, UK, Germany, France, Ireland, Israel, Netherlands and Italy. Workato’s current customer base comprises companies from the tech, financial services and fintech, transport and logistics, ecommerce and retail industries. Customers include Nokia, FreeNow, Adevinta and Web Summit. As part of the company’s mission to improve the way enterprises work, Workato is also forming  new strategic partnerships with local organisations such as Softcat in Ireland.   

This expansion is supported by the Irish Government through IDA Ireland. 

Robert Ekstrom, EMEA GM and VP Sales at Workato commented: “Ireland is fast becoming a leading global technology hub and with Workato’s aim to help organizations work faster and smarter without compromising security and governance, it allows us to support businesses in a new region. Not only this is an exciting opportunity to scale Workato’s operations, but to be partnering collaboratively with IDA Ireland. We look forward to continuing and building on this partnership.”  

To learn more about Workato and the future of automation, please visit www.workato.com.  

Three Ireland announces 175 new jobs in its award-winning Limerick customer experience centre to support Three UK business customers

Three Ireland today announced a strong expansion of its operations at its Limerick customer experience centre, with the creation of 175 new jobs over the next four years as the Irish office begins to export services to Three UK business customers for the first time.

The 175 new jobs will include both full time and part time positions and openings across a range of job titles and experience levels in the B2B sector. The employment opportunities will range from Customer Care, Team Leaders, Operations and Management.

The Limerick customer experience centre has a strong history in Castletroy, originally established over 20 years ago and currently employing close to 400 people. Given the skills, expertise and talent in the Limerick centre, it is well placed to advise international clients across a broad range of connectivity services including IoT, ICT products and cost management. The continued and steady growth of our care teams in Limerick is a testament to the continued career development programmes and upskilling opportunities available to Three Ireland employees.  The expansion to support business customers in the UK market is the realisation of a key strategic objective for the team in Limerick. This project is supported by the Irish Government through IDA Ireland.

Tánaiste & Minister for Enterprise Trade & Employment Leo Varadkar TD said: “These 175 new jobs for Castletroy are really welcome news from Three Ireland. For over 20 years, Three Ireland has invested in Limerick and the Mid-West region, creating jobs and providing services. These new jobs further strengthen the company’s presence and commitment to Limerick and are a testament to the existing staff in Castletroy. The best of luck to the team with this latest expansion.”

Announcing the new jobs, Robert Finnegan, CEO of Three Ireland and Three UK, said: “This expansion of operations in our award-winning Limerick Customer Experience Centre demonstrates the strength of Three’s customer service in Ireland and we are very excited to build on the high standard of talent we have. As the largest mobile telecommunications provider in Ireland by market share, with the fastest overall network, our Customer Care was awarded Contact Centre of the year in 2021 and we’re extremely happy to bring this exceptional level of service to our Three UK Business customers as well.

This also underlines our commitment to Limerick as an employment hub into the long-term. Three Ireland has been investing and growing in Limerick for over 20 years, and today, we are reaffirming and increasing that commitment with the creation of these roles”.

IDA CEO Martin Shanahan said: “Three’s decision to expand the strategic operations at its Customer Experience Centre in Limerick is terrific news for the Mid-West Region and demonstrates Three’s confidence in its ability to service international clients from Limerick. I wish to congratulate Three on this expansion and assure the team of IDA Ireland’s continued support.”

Avanade Ireland creates 200 new jobs to meet Irish businesses’ digital transformation needs

Avanade, the leading Microsoft solutions provider, today announced ambitious growth plans in Ireland as it continues to see increasing demand for digital transformation technologies. During the past 18 months, the current Microsoft Partner of the Year for Ireland has doubled its workforce to over 150 people and now plans to more than double it again over the next 18 months.

In the four years since opening for business in Ireland, Avanade has grown exponentially as Irish businesses rush to invest in technologies that will enable them to better serve their customers and employees; improving engagement through data and AI, empowering their people to work flexibly and efficiently, and becoming more cost and price competitive.

Avanade is now seeking the very best talent, across a range of disciplines, to be part of its Irish success story. With over 25 different nationalities, and 45% female workforce, Avanade Ireland has proven its commitment to being an inclusive employer that that is leading by example in providing a better employee experience. The company was also ranked the number one Top Employer of the Year in Ireland in 2021, by the Top Employer Institute.

“It’s hard to believe we’re just four years old, and that much of that time has been dominated by the ongoing complexities of a global pandemic. The phenomenal – and growing – demand for our services is a testament to the talented people we have in our organisation and the close partnership we have with Microsoft. We’re proud to have created an environment that empowers our employees to flourish in their careers, while at the same time, looking after their wellbeing. In doing so, we continue to uphold Avanade’s long-standing reputation for being a great place to work and the go-to partner for clients looking for leading innovative solutions on the Microsoft ecosystem,” commented Adam Kelly, country manager, Avanade Ireland.

Microsoft Ireland General Manager Anne Sheehan said: “Partners, like Avanade, are essential to how Microsoft builds and delivers intelligent solutions and processes that empower people and organisations to achieve more. Our partnership with Avanade has gone from strength to strength due to the similarities in our values; enabling businesses to adopt a growth mindset and having a transformative impact on the organisations we work with. We’re excited to continue working closely with Avanade to accelerate this transformation using Microsoft innovations.”

“Avanade has been central to us getting to that position more quickly than we could have done before and there is no doubt we will continue to maintain our leadership position and serve our customers even better than we do today because of them,” said Graham Fagan Group Director of Technical and Operations, Allied Irish Bank.

“As businesses in Ireland start to scrutinise their expenditures even more closely, turning attention internally becomes ever more important. Facilitating slicker modern work practices and scrutinising the efficiency and effectiveness of your existing data and infrastructure should remain a top priority for business. We’ve set out ambitious growth plans already, but the potential is easily even greater,” added Kelly.

DBIC Ventures leads €1.6M seed investment in Clarity CX1 – 30 jobs created

DBIC Ventures today announces that it has led a €1.6M funding round in industry cloud CRM company, Clarity CX1. The investment will be used to fuel Clarity CX1’s global growth plans, supported by 30 new jobs over the next two years.

Established in February 2020, Dublin-based Clarity CX1 develops tailored CRM solutions built on the Salesforce Lightning platform. The solution was developed to fill a gap in the market for strategic sales and relationship management in sectors with notoriously complex and multi-layered customer engagement structures, including life sciences, manufacturing and financial services. It is tailored for each industry and allows users to rank and manage opportunities strategically, providing the user with a detailed understanding of where to focus their efforts.

The investment will be used to support Clarity CX1’s go-to-market strategy, which includes international expansion. The company is targeting large multinationals operating in the US, Asia-Pacific, Europe and the UK and is currently implementing CX1 with Stemline Therapeutics, a subsidiary of Menarini Group based in Italy. Clarity CX1 estimates that the addressable market for its services is approximately $11BN per year and it expects to reach revenues of €1M by year-end 2022. This growth, along with the investment, will support the creation of an additional 30 jobs – bringing Clarity CX1’s total headcount to more than 40, with the majority being based in Dublin.

DBIC Ventures led the seed round, investing via its latest fund. Launched in 2019, the fund is highly active and is investing in up to 30 highly scalable, export-focused Irish software and MedTech companies up to year-end 2024. The fund is backed by leading Irish technology entrepreneurs and business leaders, as well as Enterprise Ireland. Also contributing to the funding round were business angel investors from Halo Business Angel Network (HBAN); Enterprise Ireland; Tribal.vc; and Spark Crowdfunding.

Clarity CX1 is a spinout company of Clarity Engagement Solutions, which since 2009 has been providing strategy consulting and virtual training solutions to 8 of the world’s top 20 pharma companies.

Chris Deren, CEO and founder, Clarity CX1, said: “Industries like pharmaceuticals, manufacturing and financial services have large voids in their CRM systems because of their extremely complex B2B  sales cycles. Sales teams are engaging with multiple stakeholders of varying seniority in multiple departments: it is not only a headache, but it delays revenues. We are providing users with the insights to make the best use of their time and therefore shorten the sales cycle and pursue more qualified opportunities.

 “We are delighted to have the backing of DBIC Ventures as we go to market. They have not only provided us with capital, but also the experience, knowledge and network of contacts that are so important at this early stage. With this support – along with the financing – we will be able to scale globally at pace.”

Colm O’Sullivan, Partner, DBIC Ventures, said: “This significant investment underlines the founder’s impressive track record and the clear global market need for Clarity CX1. The company is pursuing an aggressive growth strategy and targeting some of the world’s most profitable industries.

 “DBIC Ventures invests in, and partners with, highly ambitious start-up teams to support their growth plans. I am excited to be joining the company’s board and working with the Clarity CX1 team as the company scales rapidly.

Remitly to create 120 new jobs with expansion of strategic operations in Cork

Remitly Global, Inc.  (“Remitly”), a leading digital financial services provider for immigrants and their families, has announced it will increase operations in Cork, creating approximately 120 jobs over the next six months.

Established in Seattle in 2011, Remitly employs over 1,800 full-time equivalent employees either working out of our headquarters in Seattle, Washington, at one of our seven other office locations around the world, or remotely. The mobile-first provider of remittances and financial services for immigrants has served over five million customers globally across more than 75 currencies.

In June 2020 Remitly established its Fraud and Compliance Centre of Excellence in Cork and in that time has grown to more than 100 employees. In this next phase of growth, Remitly will be hiring roles that include Customer Protection Associates, Customer Success Team Managers, Program Specialists and Compliance Analysts.

Tánaiste and Minister for Enterprise Trade & Employment Leo Varadkar said: “Congratulations to the Remitly team on this expansion, which will see the creation of 120 new jobs at the company’s office in Penrose Dock. Great news for Cork and I’m sure the company will have no problem filling the new roles with the wealth of talent in the area. The very best of luck.”

“As Remitly continues to grow, we’re incredibly excited to nearly double the size of our talented team in Cork this year,” said Rene Yoakum, Chief Customer and People Officer at Remitly. “We are working to transform the way immigrants send money globally and doing it in a way that is truly customer centric. We look forward to welcoming 120 new Remitlians to the team who share our passion for serving customers, solving fascinating problems and having fun with talented colleagues.”  

Remitly has recently taken nearly 20,000 sq ft at Penrose Dock, a new Grade-A office complex at the heart of Cork’s new docklands.

Fiona Nagle, Director, Global Risk Operations said: “We’ve already hired 110 employees in Cork and are currently recruiting for 120 additional roles, growing the Cork team to 230 team members this year. The opportunity to build the Cork team with local, and customer-focused talent is exciting.”

Dermot Kennedy, Director, Ireland Operations said: “IDA Ireland has supported our team in a business-friendly environment and has a strong record of collaboration found here.  Industry alignment is also key and we have been able to partner with University College Cork and Cork Institute of Technology, which is exciting for us as we look to our future in Cork.”

CEO of IDA Ireland, Martin Shanahan said: “Today’s announcement by Remitly is very good news from a company that has experienced rapid growth in recent years. Remitly’s presence in Cork strengthens the South West region’s FinTech cluster. Its plans for its Fraud and Compliance Centre of Excellence is a strong vote of confidence in the highly skilled and talented workforce available in the region. I wish Remitly the very best with this expansion.”

Remitly is currently hiring across a series of functions including, Customer Protection Associates, Compliance Squad Investigators, Compliance Analysts, Program Specialist and Customer Success Team Managers. To explore opportunities at Remitly Cork visit https://www.remitly.com/ie/en/careers