Tech Review – Mkeke iPhone 14 pro clear case

Another case for the iPhone 14 pro and many to go and this time it is from Mkeke, sadly this looks like has been damage during transit but we must go on and this will not have any effect on the case due to where the crack is and looks like it was trampled on, however the rest is intact and fine and the case does a good job with protective air bag bumpers on the corners and gives you extra grip too the case also works with wireless chargers so that’s a plus and you can place the case face or rear down there is plenty of protection either side which you will see in the video below..

It is a case after all and not much can be said but as for the feel and look if you need a protective case check this one out which is also very affordable.

Case features

  • Crystal clear case for iPhone 14 Pro released in 2022. Clear transparency shows off the brilliant colored finish of iPhone 14 pro.
  • The 14 Pro Case has raised bezels to lift screen and camera off flat surfaces, and prevent the screen and camera from smashing or getting scratches.
  • The case for iPhone 14 Pro has 4 corners with built-in airbags like finishes and bumper thickness with a raise of 3.9mm, which can effectively buffer any pressure inflicted on the phone, and protect your phone when suddenly dropping.
  • The case for iPhone 14 Pro was made of clear polycarbonate and flexible materials, Its slim form slides in and out of pockets easily while the edges give you a confident hold while Call Up, Texting, Gaming and Selfies.
  • The 14 Pro clear cover case has precisely pronounced buttons and is easy to feel and press all of your phone’s buttons, switches, features, and functions work perfectly. Very easy to install and remove the phone in a few seconds.
  • Note: This Case for iPhone 14 Pro doesn’t have any magnetic components, it won’t “lock” things in with a magnetic connection. But the case will allow a charge from the MagSafe charger to pass through to connect your phone.
  • What’s in the box? 1 * Mkeke Clear Case for iPhone 14 Pro & 2 Years Warranty. Not Include Screen Protector!
  • IPhone 14 Pro : https://www.amazon.com/dp/B0BB6KNCKT
    IPhone 14/iPhone 13https://www.amazon.com/dp/B0BB6J4HZW
    IPhone 14 Pro Max:  https://www.amazon.com/dp/B0BB5HBHGN 

Video review

Newest BMW customization solution on the market: the OBDeleven BMW application

Have you ever looked for an easy-to-use solution to diagnose and customise your BMW? With the recently launched OBDeleven BMW application, you can close your search tabs and use the small Bluetooth device to take your BMW, MINI, or Rolls-Royce to the next level with the latest solution on the market.

While the drivers of cars built by either of the manufacturers have long enjoyed various aftermarket solutions for their vehicles, the software-based changes you can make with OBDeleven are easily usable by every driver with pre-made coding functions. Furthermore, the dealership-level diagnostic capabilities of the device will allow you to save money on expensive trips to a workshop or the dealership.

The BMW application is a continuation of OBDeleven’s Volkswagen Group (VAG)-focused solution, which was first launched in 2014. Much like the new solution, the VAG application has allowed Volkswagen, Audi, Seat, Cupra, Škoda, Bentley, and Lamborghini drivers to diagnose and customise their vehicles on their smartphones.

BMW coding done for you

A perfect example of how even daily drivers can use OBDeleven to customise their BMW, or any other vehicle is the feature called One-Click Apps. These pre-made coding functions help users enable hidden features, as well as enable or disable various other features on your car. 

For example, if you want to enable Video in Motion on your 3-series BMW for the passenger to watch while the car is moving, there is a One-Click App for that. Much like you can enable the iDrive startup animation when the head unit is turning on the NBT EVO Navigation system (S609A). You can also further “sportify” your dashboard by enabling Sport Displays on the G21, which will showcase the real-time numbers of kilowatts and torque on the head unit. 

These features and more can be enabled or disabled instantly with One-Click Apps, as they have been prepared and coded by the development team at OBDeleven. Thus, no programming knowledge is required from the users’ side, enabling daily drivers to customize their BMW, MINI, or Rolls-Royce cars.

Diagnostic or scanning tool

Another feature that OBDeleven offers to its community is easily accessible dealership-level diagnostics. Eliminating the need for heavy and uncomfortable equipment, the small Bluetooth device provides all the information you would need to determine an issue following a warning light on the dashboard. 

Even if there is no critical fault, which would be displayed on the dashboard, a full scan can reveal any potential issues you might have that could turn critical sooner rather than later.  

The full scan procedure goes through all the control units, such as the engine, gearbox, braking system, electronics, and others, looking over whether there are any fault codes present. If there are, you will be able to read about the fault and receive the exact code, which will help you find out more about the issue and what kind of parts you would need to investigate to alleviate the issue. 

Information about all your connected vehicles 

If you have a few cars in your family garage, the Garage function will show all the cars that you have connected to your account via the OBDeleven device, as well as showcasing the Vehicle Identification Number (VIN).

When you enter the Garage tab on the OBDeleven app, you can see the series and the model of the car you have plugged the OBD-II device in, as well as the VIN, the year or the year range when the vehicle was built, as well as information about the control units present on the automobile. You can also view all of the One-Click Apps that are potentially available on it – including those that might not be available on your exact car due to the differences in equipped control units – allowing you to view the potential modifications you can do to your car once you plug in the device into the OBD-II port. 

So, if you are looking to customise or diagnose your car without any difficulty, check out the full features list and give OBDeleven a try.

The best TV for watching sport: 2022 edition

The world cup is just around the corner, so what better time is there to buy the perfect smart TV to experience that pitch-side feel in your own home? 2022 has been a great year for televisions, but it’s tough to know much much you need to spend to get that next-level watching experience for your home.

Knowing the best 65-inch TVs UK wide, from OLED, QLED or standard LED is rarely simple to decipher, especially with so many options to choose from, so we’ve taken the hassle out of that job and chosen our three favourite TVs this year for enjoying your favourite sports in style.

Samsung BU8070 4K Crystal UHD Smart TV 

https://www.amazon.co.uk/Samsung-Crystal-UHD-Smart-Built/dp/B0B1VC85Y8/

At the much more affordable end of the TV spectrum, Samsung has knocked it out of the park in terms of value with the BU8070, which is simply perfect for catching up on your favourite sports this year.

Despite the second-to-none 3D surround sound with Object Tracking for full immersion, the most exciting feature of Samsung’s BU8070 is quite easily its excellent Crystal Processor, which precisely upscales live sports (or whatever else your watching) in real-time. That means there’s no blurring, no dull, low-quality playback, just sheer quality without fault.

All-in-all, we can’t fault this television, and at its price, it’s an absolute screamer.

 

Samsung Q60B QLED 4K Smart TV 

https://www.amazon.co.uk/Samsung-Inch-Q60B-QLED-Smart/dp/B09VH47GPX/

Samsung is well-known for making the most gorgeous displays at competitive prices, and the Q60B is no exception. Unlike our previous pick, this display harnesses the power of QLED technology, where nanocrystals are used to create a huge range of over a billion colours, all on one screen.

The result? Anything you watch, be it sports, films, shows, games – they all pop off the screen with proper true depth and vividness that can’t be topped.

Samsung rarely skimp out on great sound either, and the Q60B has that all-important Object Tracking built in, so the sounds of the stadium come alive, without the need for surround sound.

 

LG OLED C2 65” 4K Smart TV 

https://www.amazon.co.uk/LG-OLED-C2-55-Smart/dp/B09W65BR8S/

Our final pick is easily our most expensive, but it’s also one of the best TVs of the year. LG’s C2 is an OLED TV, which unlike QLED tech, doesn’t use a backlight. The result? It’s got some of the best performance in any commercially available TV display ever made. Rapid response times, ultra-low input lag, and insane refresh rates mean that you’re never behind the action when you’re watching football, you’ll experience the action as its happening, no delay whatsoever.

And the display itself? It’s nothing short of stunning – the slick high contrast look of a proper OLED screen is simply beautiful, and puts any regular TV display to absolute shame.

Jabra launches new wireless headset designed for frontline workers – Jabra Perform 45

Jabra, a leader in personal sound, video, and office solutions, is launching the Jabra Perform 45, the first in its new Jabra Perform product series that is set to help digitally transform frontline workers. Research* revealed that many frontline workers feel they lack the right technology and access to information to do their job effectively. The discreet Bluetooth® mono headset addresses these concerns with its compact design and Push-to-Talk (PTT) button. Frontline workers can gain direct access to other colleagues instantly and make faster, informed decisions, boosting their productivity and performance within the business, as well as enhancing customer satisfaction.

Connectivity made simple

Minimal button interactions and intuitive button placements are essential for those who are darting between the shop floor and the stock room so they can find the right buttons fast. With the PTT button directly on the headset, any urgent questions can be answered, and problems can be solved almost instantly no matter where the employees are. The PTT feature is unique in a headset form factor and helps make workers more productive.

The PTT button works with leading platforms like Microsoft Teams Walkie Talkie and Zebra Workforce Connect straight out of the box and can be integrated with the business’ preferred platform using the Jabra SDK. For a full overview of the devices used by the business, employers can use the Jabra Xpress management software which allows users to keep track, update, and customise all devices across the whole organisation.

Crystal clear communication, anywhere

Noise is a constant challenge for most frontline workers. For this reason, the Jabra Perform 45 is equipped with an advanced ultra-noise-cancelling microphone that removes up to 80% of background noise, helping co-workers to hear each other correctly right the first time. The speaker has also been optimised for speech clarity, allowing for smooth, uninterrupted communication on both ends.

Moreover, the Face2Face feature in the headset helps to ensure that customers always have the workers’ full attention. This feature is activated by lifting the microphone boom arm to a vertical position, which mutes all incoming audio. When the employee is ready to re-engage with colleagues on the PTT channel, they simply need to pull the boom arm back down to receive PTT messages again.

Comfortable, lightweight design for all-day use

When working in a busy environment, it is essential for frontline workers to have a lightweight headset that does not weigh them down. The compact Jabra Perform 45, which weighs just 18g, fits comfortably and discreetly around whichever ear the workers prefer to wear it on, ensuring that they always appear approachable and professional to customers. It comes with three sizes of EarGel™, so workers can find the fit that feels right for them – be it on the left or right ear.

“We are reminded more than ever of the essential role of frontline workers across industries like healthcare, hospitality, warehouse and retail. They are the glue which binds the entire operation together, so we knew that our new line, Jabra Perform, needed products that can help frontline workers do their job better. Our hope is for frontline workers to have everything they need within finger’s reach with the Jabra Perform 45 headset so they can assist their colleagues and customers and can remain in the zone no matter where they are,” says Yves Dupuis, SVP at Jabra.

 

Key features of the Jabra Perform 45:

–          Small, lightweight, and discreet design – Workers will be comfortable all-day and always look approachable to customers. It is easy to sanitise and is durable, with IP54-rated protection from dust and water

–          80% noisecancelling microphone and crystal-clear sound – Keeps communication smooth and without disruption

–          Push-to-Talk – Enables instant communication with colleagues

–          Easy to set up and intuitive to use – Minimal button presses and has an intuitive, durable, simple-to-sanitise design

–          Extensive battery life and range – up to 20 hours of Push-to-Talk usage, or up to 8 hours if it is just being used for calls, and up to 100m / 300ft wireless range. Universal USB-C charging and compatible with 5-Bay Charging Stand

–          Moveable boom arm – Able to mute all incoming audio instantly, allowing for increased focus on customers

–          Able to customise and manage devices – via Jabra Direct and Xpress software and available for integration with free SDK

Jabra Perform 45 is available now for distribution as well on Amazon and Jabra.co.uk, MSRP: £113. Find out more about Jabra Perform 45 at jabra.com/perform45.

Remote workers cause surge in hacking! Tips on how to use Wi-Fi

It’s not uncommon for organizations to have employees that travel to different locations whether it’s to visit customers or different offices, especially with the rise in remote working and remote co-working spaces.

When these employees travel or work outside of the office network, they often connect to public Wi-Fi hotspots which could be creating a ‘massive surge’ in hacking crimes according to web filtering platform Titan HQ.

Providing users with remote access to the corporate network can help improve employee productivity, but it introduces a high level of cybersecurity risk with a chance an attacker could also gain remote access. However, this is far from the only danger when it comes to public Wi-Fi as hackers can also easily target individuals and their information with ease when connecting to public Wi-Fi.

When it comes to public Wi-Fi, the most likely threat is a common hacker or scammer attempting to steal a user’s information for profit. Attackers are often after personal details such as your name, address, financial information or social security numbers. There is also the potential for blackmail if an attacker finds compromising documents or images on your device.

As you peruse your favorite social media site, access your email, and check to see if a financial transaction cleared your online bank account, a hacker could easily capture all of your login credentials and data. So what is the most dangerous word or phrase when it comes to Wi-Fi?

“Free Wi-Fi”

As a result of the rise, in the US, the FBI and the Federal Trade Commission have all urged caution when using free Wi-Fi and be mindful of the security risks. Other organizations such as the AARP have cautioned its members that “Free public wireless networks may come at a steep price – the theft of your finances and identity.”

Free WiFi is everywhere these days, giving us the ability to work remotely in coffee shops and restaurants. It’s very convenient but potentially unsafe. Connecting to a public Wi-Fi network requires little authentication – at best you’ll be greeted by a captive portal and have to check a box agreeing to the terms of service.  Anyone can connect to these networks, including cyber criminals.

The presence of any of these factors can contribute to an insecure environment, in which hackers can easily target unsuspecting users who are oblivious to their potential jeopardy.  Some of the most common threats include the following:

  • Stealing your password or personal information within a non-encrypted connection or through a rogue access point
  • Session hijacking so that a hacker can browse a site using your own online account
  • Obtaining information on your computer by directly accessing your computer
  • Downloading malware and viruses that can then conduct their malicious task

On public Wi-Fi, there are many ways scammers can use to get to you. Here are some of the most common:

Man In The Middle attacks

These attacks are one of the most common while using public Wi-Fi. A hacker captures the data you are sending. Most hackers who use this method exploit flaws in apps or websites that allow them view the information being passed. The information can include bank details, passwords, personal identification information, and other data that could be used for identity theft. The most common type of MITM attacks is those that occur over unencrypted and unsecured Wi-Fi networks.

The easiest way for an attacker to exploit public WiFi is to position himself between clients and the router. A man-in-the-middle attack is like eavesdropping where an attacker can get in-between points A and B and intercept data. Sometimes this data can be modified in the process of transmission to trick the victim into disclosing sensitive information, such as login credentials. The victim will likely never notice anything is amiss. Once the user falls for the deception, the data is collected.

Fake Hotspots.

Not all public hotspots are legitimate. Attackers create “free” WiFi networks (often called evil twin hotspots) in an attempt to lure in unsuspecting users. When you connect to such a network, you give criminals an opportunity to monitor all your data. All an attacker has to do is find a high-traffic location and set up a fake network with a legitimate sounding name like ‘Hotel Wi-Fi.” By the time the attack is uncovered or authorities have isolated the source of the signal, the attacker has moved on – with the stolen user credentials.

The whole experience is transparent to the victim. Most of the time the hacker allows the victims to reach their intended Internet destinations while they secretly eavesdrop on the network traffic so that they can steal the information from the victims as the victims attempt to log in to their e-mail, provide credit card numbers while shopping online, etc. Avoid using open Wi-Fi hotspots – always ensure they’re secured and that a password is required to access them.

Wireless “sniffing.”

This is a practice where your data is observed, intercepted, and interpreted. It helps experts to diagnose any problems on the network. In the wrong hands, it can be used to monitor and collect data from unsuspecting victims.

Common Tools used by Wi-Fi attackers

While many sites are switching to Secure Socket Layer (SSL) which provides end-to-end encryption, there are various ways an attacker can circumvent this. One example is an SSLstrip, a tool that transparently hijacks HTTP traffic on a network.

This lets security managers assess the risk level of a network with the push of a button but it can also make it easy for attackers to scan public WiFi networks and find vulnerable devices – including yours.

“It doesn’t take long for a determined hacker to crack an unprotected  wifi network. For would be hackers, there are a multitude of websites that promise to help you crack wi-fi passwords in two minutes. Many others provide significant detail on wireless hacking tools’ Ronan Kavanagh  from TitanHQ said.

“This does not mean that you should never utilize public Wi-Fi. It just means you should take precautions. If you wouldn’t verbally give out your password in a crowded coffee shop then you should see a wireless hotspot as being full of prying ears as well as everyone shares the same wireless access point. In a sense, it is one big conversation.”

How To Stay Safe on Public Wi-Fi:

1. Check the Terms and Conditions.

In your desire to get some free internet, it can be quite tempting to click through any terms and conditions that pop up on your screen. However, you should be careful about what you sign up for in public. A huge amount of free public Wi-Fi also takes something from you. These firms will give you some bandwidth as long as you agree to give them your email address and a phone number for instance. Try to find time to read before agreeing.

2. Stick to Advertised Wi-Fi Networks.

Just because you see free Wi-Fi pop up on your screen does not mean you must connect to it. Hackers are known to set up free Wi-Fi that they use to mine data from unsuspecting individuals. If you see open Wi-Fi that is not advertised publicly, you will have to think twice about using it.

3. Only Visit Secure Sites on Wi-Fi.

The green padlock at the top left corner of your browser shows you that you are connecting to a secure site. This sign is even more important when you are relying on free Wi-Fi. Think hard before doing anything important when on free Wi-Fi. For instance, avoid making any credit card transactions on public Wi-Fi. Additionally, it is best to use a mobile browser rather than an app when on public Wi-Fi. Mobile browsers are better at checking the security of sites than apps.

4. Switch Off Sharing.

When your device is connected to the Internet in a public area, you will not want to share anything. You can turn off sharing in the Control Panel depending on the OS you use. You may also opt to have your OS do it for you by choosing “Public” the first time you connect to a public network.

5. Switch Off Wi-Fi Capabilities in Public.

Even when you are not actively connected to any Wi-Fi network, your computer hardware can still transmit data to any network that is in range. There are measures in place to keep such networks from getting in touch with you. However, hackers can be quite smart, and they can get into your laptop. Besides that, switching off Wi-Fi settings allows you to extend the battery life of your device.

Other Useful Tips.

Avoid downloading anything when using public Wi-Fi. Additionally, always ensure that the OS and all other software are always up to date. Although your device automatically manages your connection when you are on public Wi-Fi, it is always best to double-check. When you are done with Wi-Fi, always forget the network. That way, you can reduce the security risk to your device. Additionally, make simple choices like using different passwords for each app.

  • Always ask the establishment what the name of the official hotspot is.  This will prevent you from making incorrect assumptions and choose a malicious hotspot.
  • Disable the “auto connect” or “auto-join” functions for saved hotspots for all of your wireless devices, which is good advice in general.

Fairphone demand electronics industry needs to start paying living wages

It sounds like a no-brainer: Everyone working a normal job with normal hours should be able to afford food and shelter, regular meals and other basics such as medication and education for themselves and their family. The principle is, in fact, so fundamental that the United Nations recognised it in the 1948 Universal Declaration on Human Rights, confirming that “Everyone who works has the right to just and favourable remuneration ensuring for himself and his family an existence worthy of human dignity”.

Unfortunately, even in some industrialized countries, this vision is still not reality. Current woes around inflation and rising prices are putting additional pressure on the poor, and aggravate existing inequalities. Globally speaking, however, the discrepancy could not be more striking. Especially in countries where most of the extraction, processing and production of our electronics take place, people find themselves working in mines under harsh circumstances, earning less than five dollars a day. People working on the production line spend up to 80 hours per week selling their labour just to survive. They are the hidden workforce behind the products in your hands.

It is therefore time for manufacturers in the electronics industry to start paying workers a living wage – regardless of where they are located. A living wage, mind you, not a “minimum wage”. Ideally, this distinction would not be necessary once legal minimum wages in production countries actually constituted a living wage. All too often, however, they do not. According to statistics by the International Labour Organization (ILO), nearly one in five workers globally earn too little to lift themselves and their families out of extreme poverty. When Fairphone conducted their own research, together with a local NGO in four regions in China in 2020, we found that a living wage would be up to three times the local legal minimum wage.

The impact of low wages can be detrimental, and is reflected in different symptoms and malpractices such as excessive overtime, malnutrition, lower education opportunities for children and, in extreme cases, might even encourage child labour.

The advantages are crystal clear. Checking in with workers who receive a living wage, they report to be more satisfied and happy with their work. A content workforce, in turn, leads to less turnover and lower expenses for training and recruiting while also ensuring stability in the value chain. Higher wages encourage consumption and boost a country’s economic system. Employees who are working excessive overtime, on the other hand, tend to be tired, less efficient, will make more mistakes and have more accidents. Most importantly, however, paying a living wage means treating people as people rather than as “human resources” and to respect their inalienable dignity.

Given these benefits, the price for implementing a living wage in our supply chain is ridiculously low. For Fairphone, it currently amounts to 2 USD per smartphone we sell – less than your average cup of coffee. And scaling and adopting this model is not rocket science, either: For many industries including electronics, researchers, organisations, think tanks, and industry pioneers have already done the legwork, and are sharing their instructions online for free – accounting for the cost of living and other geographical differences per place of production. Fairphone, too, has published a guide on paying living wages, laying out nine steps towards ​​paying product prices that include a living wage. It is high time more companies took leadership in this area. Out of the 17 sustainable development goals that the United Nations have set for 2030, two – SDG 1 on poverty reduction and SDG 8 on inclusive and sustainable growth – can be directly impacted by bridging the gap between minimum wage and living wage.

Yet despite the obvious benefits for employers, hoping that we will get there with voluntary commitments only is utopian. In most countries, even the existence of minimum wages is the result of decades of fierce union and workers’ rights movements that ultimately resulted in mandatory laws. It is time for the European Union to follow suit and to incorporate a true living wage into the upcoming Corporate Sustainability Due Diligence Directive. Over 60 companies and NGOs have already joined our call to ensure this. On the consumer side, Fairphone is currently collecting signatures for a petition to the European Union. The industry needs to realize that the issue goes far beyond their annual balance sheet. Inequality is a threat to global stability. Low wages are a violation of human rights. It is time for manufacturers to accept their responsibility.

Skullcandy SLYR gaming headphones – First Look

Earlier this month Skullcandy launched a trio of value-packed headsets for all skill levels. Offering compatibility across PC, PlayStation, Xbox, Switch and mobile, the all-new SLYR, SLYR Pro and PLYR Multi-Platform Gaming Headsets were purpose built for gamers, delivering rich, detailed sound, crystal-clear communications and all-day comfort.

Today we have the SLYR headphones in for review and we will take a quick tour of the latest headset on offer from the company which is now back in the gaming business. Presented in some nice packaging the new headset is very light and comfortable out of the box with simple controls to use and looks the part for gaming, any questions feel free to ask whilst we test them out. The collection is rolling out now at Skullcandy.com, starting at $59.99 MSRP for SLYR and ranging to $129.99 MSRP for PLYR.

SLYR Multi-Platform Wired Gaming Headset – £59.99 MSRP

  • Skullcandy Supreme Sound – Unique audio-tuning process enables users to maximise the depth and detail of each sound

  • Bi-Directional Mic – Improves voice pickup for enhanced communications

  • Mute & Volume Control – Easy-to-reach, on-board controls enable gamers to quickly mute and adjust volume without gameplay interference

  • Durable, Lightweight Design – Constructed from tough, lightweight materials including head-conforming memory-foam ear cushions wrapped in moisture wicking and breathable material

Video

Why Merchants Should Outsource Customer Care

Customer care is one of the most important responsibilities for any company. Merchants want to provide the best possible service to their clients, but this responsibility can be challenging to manage. Therefore, many organisations outsource their consumer care functions to third-party providers. These third-party partners offer a variety of benefits, including security, multiple payment options, cross-selling capabilities, and flexible call centre hours. They also help businesses increase their customer loyalty and improve their bottom line.

It’s cheaper than finding new customers

Outsourcing your customer care functions to a third party is one of the best ways to improve the overall customer experience. By hiring an outside service provider, you unlock a global talent pool, industry-specific knowledge, and multilingual skills. It also offers greater flexibility in staffing levels. This leads to improved customer retention, word of mouth recommendations, and repeat business.

Recruiting top talent is not only difficult but costly. While there are numerous ways to hire employees, the process is time-consuming and expensive. This includes paying for job board subscriptions, applicant tracking systems, reference checking, and onboarding. In many cases, this cost can be more than the outsourcing fee.

Oftentimes, outsourced recruiting teams are better equipped to handle the customer care needs of your organization. These teams specialize in recruiting and training agents, ensuring quality and consistency. In-house recruitment teams may not be able to devote enough time to customer care training. Outsourced teams also eliminate employment law and privacy risks. Outsourcing teams will also be able to train employees more effectively.

It improves customer loyalty

When you outsource your customer service, you ensure that you are using trained professionals who are dedicated to your customers’ needs. This is vital for improving customer satisfaction, which leads to increased customer loyalty and overall company success. By using a customer service outsourcing agency, you can take advantage of their expertise and global talent pool. They can handle a variety of tasks, from multilingual support to 24/7 helplines. Outsourcing also allows you to adjust staffing levels as necessary. Customers will appreciate the improved experience and may even recommend your company to their friends.

Customer care outsourcing also exposes your business to state-of-the-art equipment and technology. The latest technologies will help improve customer service, and the multiple channels of contact will trigger a transformation in the growth of your business. Customer service is about more than answering customer queries and bringing in more clients; it also involves gathering valuable data from customers, which can help you improve your products and services.

It frees up your team’s time

Customer care outsourcing can save you money and improve the quality of service you provide. It frees up your internal team to focus on the most critical requirements, while also plugging operational gaps. This extra coverage helps you manage wait times and reduces customer support turnover. Ultimately, outsourcing can free up your team’s time and energy to focus on growth strategies.

If you’re unsure of whether to outsource customer service, it’s important to think about your goal before choosing a provider. Obviously, you’ll want to minimize your employee workload, but it’s also important to consider the savings potential. You can also choose to outsource some of the more complex tasks, such as complaint management and customer win-back services.

The cost of customer service outsourcing will vary depending on how many employees you need, the number of hours they work, and the complexity of the tasks they perform. Typically, an outsourced team will cost between $20 and $40 an hour. You’ll also save money by eliminating the need for premises, equipment, social security contributions, and holiday pay.

It reduces costs

Outsourcing your customer support functions can be a smart move if you’re looking to cut costs. It’s not only a smart way to increase efficiency, but it also allows you to avoid seasonal workforce fluctuations. Customer care outsourcing services are often offered by companies that can provide a full range of solutions to help your business run more efficiently.

The most obvious benefit of outsourcing is the cost reduction. It’s far cheaper than hiring an in-house team. Outsourcing also eliminates the need for training employees. In-house staffing requires a substantial investment in training, which adds to a business’s budget. Another cost benefit of outsourcing is the ability to tap into additional resources.

Customer care outsourcing reduces costs, but it isn’t a magic solution. There are many risks involved, so a company needs to be cautious and follow best practices when choosing a service provider. If done correctly, this service can lower costs and increase service hours. There are a few important aspects to consider, including the technology being leveraged, the skill set required, and the type of contract.

Trade Republic – Europe’s largest savings platform launches in Ireland

Trade Republic, the largest savings platform in Europe, today launches its services in the Republic of Ireland. Residents of Ireland can now use the Trade Republic app or website to jump-start their wealth creation journeys with secure, easy and commission-free access to capital markets. Trade Republic’s core product, ETFs and stock savings plans, will help the Irish to save up for retirement and with lower risk.

In Ireland, the average household currently saves 20 percent of their income, most of which sits idly in bank accounts. On top of that, residents of Ireland are still facing high brokerage fees or are getting offered difficult to understand investment products. Trade Republic has set out to change that.

Since 2015, the company has built a financial offering from scratch with an easy-to-use product everybody can afford, so everyone can start putting their money to work. Trade Republic does not charge its customers any order commission, there is just one euro of external fees to cover clearing and settlement, regardless of the size of the order. Savings plans for stocks and ETFs are offered completely free of charge.

Irish customers have access to a total of over 8,000 Irish, European, Asian and US stocks and 1,100 ETFs, real-time data, price alerts, a wide range of different order types and extended trading hours, from 7:30am to 11:00pm. Savings plans, with which users can automate investing in the stock markets, are available for over 3,600 stocks and ETFs.

“Inflation in the eurozone has risen sharply – this should be a wake-up call for all Europeans,” says Christian Hecker, Co-Founder of Trade Republic. “All Europeans need to have access to capital markets to start fueling long-term investing, participate in economic growth and ultimately save-up for retirement. We built Trade Republic to enable them to do exactly that, and have now opened our doors to a total of seventeen markets, so Europeans everywhere can finally take their personal finances into their own hands.”

With inflation being at almost nine percent in Ireland, there really is no alternative to investing,” says Hugo Suidgeest, Country Manager of Trade Republic in Ireland. “Everyone who leaves their money just sitting in their bank account will lose purchasing power year over year, and the state pension – even if you work until 70 years of age – will probably not be enough to keep up your lifestyle.”

The Trade Republic account can be opened in the app as well as on the desktop in just a few minutes and is possible for adult users who are both fiscally and physically resident in Ireland with a smartphone (with iOS or Android operating system), a European telephone number and a SEPA bank account.

To change the financial system, Trade Republic has built a financial offering from scratch since 2015, with an easy-to-use product everybody can afford. With more than €1.3bn in venture capital investments by Sequoia, Peter Thiel’s Founders Fund or most recently Ontario Teachers’, Trade Republic will continue to strongly invest into further growth, to expand its offering and launch new products to empower all Europeans to create wealth. Trade Republic is combining the security needs of a highly regulated environment such as the financial industry with the flexibility and customer centricity of a high-tech platform. Besides Ireland, Trade Republic is today also expanding its services to Belgium, Estonia, Finland, Greece, Latvia, Lithuania, Luxembourg, Portugal, Slovakia and Slovenia. The company is now present in a total of 17 European countries, reaching 340 million people.