Author: Jim O Brien/CEO

CEO and expert in transport and Mobile tech. A fan 20 years, mobile consultant, Nokia Mobile expert, Former Nokia/Microsoft VIP,Multiple forum tech supporter with worldwide top ranking,Working in the background on mobile technology, Weekly radio show, Featured on the RTE consumer show, Cavan TV and on TRT WORLD. Award winning Technology reviewer and blogger. Security and logisitcs Professional.

Esports World Cup Foundation and Amazon Announce Strategic Collaboration

The Esports World Cup Foundation (EWCF) today announced a strategic three-year collaboration with Amazon Ads that will combine the Esports World Cup’s (EWC) premier esports and gaming event, returning to Riyadh, Saudi Arabia, from July 7 to August 24, with Amazon’s full-funnel advertising and entertainment services to deliver unprecedented fan experiences and expand the tournament’s global reach.

Building on the success of their 2024 collaboration at the inaugural Esports World Cup, which featured the launch of the Esports World Cup Hub on Amazon.sa and Amazon.ae, the expanded agreement will unlock new fan experiences across Twitch, Prime Video, Alexa, and Wondery, and introduce custom branded activations that inspire, connect and engage fans around the world with the action in Riyadh.

As part of the collaboration, EWCF and Amazon Ads will work together to extend the reach of the Esports World Cup across key locales, including the United States, Europe, Brazil, Mexico, the Middle East and North Africa, Turkey, India, and Canada. EWC content will be delivered to fans through live broadcasts on Twitch, an original docuseries on Prime Video, real-time voice integrations on Alexa, and immersive music-driven storytelling via Wondery. These initiatives aim to transform the way fans engage with esports as mainstream entertainment for a digital generation, from competition and storytelling to shopping and social interaction.

In addition to new audience experiences, the collaboration will offer new opportunities for brands to connect with the next-generation global esports audience through Amazon’s suite of advertising solutions. From exclusive content and custom executions to programmatic media and retail integration, creating a powerful storytelling environment that benefits players, Clubs, fans, and partners of the EWC.

“Esports is redefining how a new generation consumes entertainment – always on, always accessible, and deeply social,” said Mike McCabe, Chief Operating Officer, at the Esports World Cup Foundation. “With Amazon, we are bringing esports into everyday digital lives for millions of people around the world — whether you’re catching highlights on Prime, or a livestream on Twitch, or asking Alexa for updates – creating an immersive, multimedia experience that’s shaping its place in global culture.”

Rayan Karaky, Managing Director, EMEA & Southeast Asia at Amazon Ads, said,“ We are excited to continue our collaboration with EWCF to shape how Esports is experienced globally. Our collaboration will power immersive fan experiences across multiple touchpoints and create exceptional value for brands. Through our global services – Twitch, Prime Video, Alexa and Wondery – we will take world-class esports content from Saudi Arabia to the world. This initiative supports the Kingdom’s position as a world-leading esports hub, and the Vision 2030 ambition to be a leader in digital entertainment and technology.”

Returning to Riyadh, Saudi Arabia, from July 7 to August 24, 2025, the Esports World Cup Festival will unite gaming and esports communities for a global celebration of gaming and esports culture. With esports tournaments, live music, retro arcades, anime cafes, cosplay, creator studios, and more, the EWC Festival will offer millions of fans exclusive experiences celebrating their love of the game.

The Esports World Cup 2025 will feature 2,000 elite players and 200 Clubs from over 100 countries, competing in 25 tournaments across 24 games for a record-breaking $70+ million prize pool.

To learn more about EWC, visit esportsworldcup.com and follow Esports World Cup Foundation on LinkedIn.

Desire2 Supreme Dual Pivot 360 stand for laptops review

The Desire2 Supreme Dual Pivot 360 stand for laptops is an ideal piece of kit for home or the office which can in effect save your eyes and posture, I use a sit-stand desk at home which enables me to sit or stand and most of the time I stand as i find it better but with long hauls at the desk where I do reviews etc I often sit down.

This is where the Desire2 Supreme Dual Pivot can come in for you with the same kind of desk or a standard desk and it can move to virtually any position and rotate 360 degrees for your convenience.

This is a super robust stand with rubber footing and rubber protection on the plate where you tablet of laptop will reside when in use and will not budge at all.

The angles you can set this at is also excellent and makes way to have a second device at your fingertips if you have one and it makes life much easier with how this can be set up and used.

There is also airflow so your laptop or tablet can breathe and it can hold up to 6KG which is more than plenty and from 10-17.3 inch laptops and can be raised from 0-30cm.

This is an affordable must have in my eyes and check the video below for more.

 

Features 

Performance – Take Your Laptop to New Heights

The Desire2 Supreme Dual Pivot 360 is highly compatible and can support laptops from 10-17.3″ in size. It can hold up to 6KG and its increased elevation enhances cooling and airflow, leading to optimal laptop performance. Adjust the height from 0-30cm to find the perfect position.

Protection – The Best Posture for You and Your Laptop

This laptop stand provides extra protection for both you and your device. Equipped with silicone rubber pads, it holds your laptop securely without damaging it. The ergonomic design raises the laptop screen by up to 30cm, promoting good posture and reducing neck and eye strain..

PERFECTION – PREMIUM MATERIALS AND BUILD QUALITY

The premium aluminium alloy enhances minimalist desk setups, especially when paired with Apple products such as Macs, iMacs, and MacBooks. Ideal for home offices, work, and gaming.

QUALITY 

Backed by a 3-year warranty, the Desire2 Supreme Dual Pivot 360 is a product that is built to last.

BUY 

Other accessories reviews 

Video Review

 

Exploring the Top Features of Advanced Supply Chain Visibility Software

Is your business struggling to gain complete control over your supply chain? Are delays, inefficiencies, and unexpected disruptions keeping you from achieving peak performance? If so, it might be time to consider investing in advanced supply chain visibility software to bring clarity and control to your operations.

In today’s fast-paced logistics environment, real-time insights, automation, and data-driven decision-making are essential. That’s where supply chain software visibility becomes a game-changer. From real-time monitoring to predictive analytics and seamless data integration, modern supply chain visibility solutions are designed to optimize every link in the supply chain process.

Let’s dive into the key benefits and top features that make advanced supply chain visibility tools essential for modern businesses.

Key Benefits of Using Supply Chain Visibility Software

Improved Operational Efficiency

Advanced supply chain visibility solutions streamline end-to-end processes. By giving businesses real-time insights into their operations, companies can identify bottlenecks, reduce delays, and increase throughput. This leads to smoother workflows, improved productivity, and lower operational costs—making every step of the supply chain process more efficient.

Real-Time Tracking and Monitoring

One of the most valued features of supply chain visibility software is its ability to deliver real time supply chain visibility. Whether you’re monitoring shipments across borders or tracking inventory across multiple warehouses, real-time data empowers businesses to stay updated, anticipate challenges, and act promptly.

Enhanced Decision-Making

With real-time analytics and historical data at their fingertips, managers can make more informed decisions. This leads to better resource allocation, optimized routes, and effective demand planning. Intelligent decision-making is central to reducing errors, improving service levels, and enhancing customer satisfaction.

Increased Collaboration with Stakeholders

Modern supply chain visibility platform solutions include features that enhance communication with suppliers, carriers, and internal teams. Increased collaboration means fewer miscommunications, improved responsiveness, and a synchronized supply chain process from end to end.

Risk Management and Mitigation

The unpredictability of global logistics can introduce many risks. From weather disruptions to port strikes, supply chain visibility tools help businesses prepare and respond proactively. With automated alerts and predictive analytics, companies can mitigate disruptions before they escalate.

Top Features of Advanced Supply Chain Visibility Software

Real-Time Tracking and Monitoring

Today’s advanced supply chain visibility platform includes dynamic shipment tracking capabilities. These allow companies to track inventory, goods in transit, and resources across different locations in real time. This is crucial for reducing delays and ensuring accurate ETAs.

Real time supply chain visibility also allows companies to quickly identify issues like route deviations or customs holdups and take corrective action. It transforms reactive logistics into a proactive system that supports faster and more reliable deliveries.

Predictive Analytics and Forecasting

Thanks to AI and machine learning, modern systems now offer predictive analytics that forecast demand, identify potential disruptions, and recommend optimal inventory levels. This feature is especially important for managing seasonal trends, understanding customer behavior, and maintaining service levels.

Predictive tools not only improve planning but also reduce costs by minimizing overstocking or understocking. It allows organizations to move beyond real-time visibility and into a future-focused strategy that supports long-term growth.

Data Integration Across Multiple Platforms

Seamless integration with other enterprise systems like ERP, WMS, and TMS is a key feature of advanced supply chain visibility software. Data from various sources is consolidated to provide a unified view of the entire supply chain.

This supply chain software visibility ensures that all departments, from procurement to distribution, operate with the same real-time information. As a result, decisions are aligned, collaboration is enhanced, and performance improves across the board.

Supplier Collaboration Tools

Effective supply chain visibility solutions include collaboration portals and tools that facilitate communication with suppliers and partners. These platforms help standardize order processes, reduce data entry errors, and enhance transparency in supplier relationships.

By using supplier collaboration tools, businesses can streamline workflows, improve order accuracy, and shorten procurement cycles. These tools are essential for managing third-party risks and maintaining a robust supply chain process.

Automated Alerts and Notifications

Automated alerts play a crucial role in risk mitigation. Advanced supply chain visibility tools send notifications when exceptions occur—whether it’s a shipment delay, a missed pickup, or a customs clearance issue.

This feature helps businesses respond immediately, reduce downtime, and avoid costly disruptions. Automation in logistics isn’t just about saving time; it’s also about enhancing responsiveness and protecting your supply chain.

Automation is a growing trend across the industry, with leading logistics automation companies offering sophisticated tools to streamline workflows. Whether you’re handling automation logistics for warehouse operations or automation transport for delivery fleets, automation ensures accuracy and speed.

Mobile and Cloud-Based Accessibility

Cloud-based supply chain visibility software offers unmatched flexibility. Team members can access supply chain data from any device, anywhere in the world. This is particularly important for global businesses or companies with distributed teams.

A mobile-friendly platform means that managers and stakeholders can monitor updates, track shipments, and receive alerts on the go. This kind of remote accessibility is crucial in today’s agile, hybrid work environments.

Cloud solutions also provide better scalability and data security, ensuring your business remains competitive and compliant with evolving standards.

KPI Dashboards and Reporting

Advanced reporting features and customizable dashboards allow businesses to measure performance against specific goals. From delivery timelines to cost efficiency and customer satisfaction, KPI dashboards offer insights into every facet of the supply chain process.

Tracking these indicators helps companies identify improvement areas, benchmark performance, and set strategic goals. It also facilitates communication with stakeholders and ensures accountability throughout the organization.

These reporting tools are vital for maintaining visibility, making data-backed decisions, and optimizing logistics across the board.

Final Thoughts

In a world where speed, accuracy, and transparency define success, supply chain visibility software has become a must-have for businesses of all sizes. Whether you’re managing inventory, coordinating with suppliers, or tracking global shipments, advanced supply chain visibility solutions provide the tools you need to stay ahead.

From automation logistics and real time supply chain visibility to mobile access and predictive analytics, today’s platforms are transforming how companies manage their supply chains. With features designed to increase efficiency, enhance collaboration, and reduce risk, investing in the right supply chain visibility platform could be your best move yet.

 

What is Customer Service? A Complete Guide

Customer service is the information and support supplied by a company to its consumers before, during, and after a purchase or use of a product or service. Customer service, one of the elements that says something about the customer experience, and suddenly, when we talk about satisfaction, loyalty, and corporate reputation.

Why is customer service important?

Customer service affects a business from the inside out, not to mention long-term success. Here’s why it’s important:

  • Drives customer loyalty: A positive experience makes customers more likely to return.
  • Enhances brand image: Consistently good service builds a trustworthy and professional brand.
  • Increases customer lifetime value: Happy customers tend to spend more over time.
  • Boosts word-of-mouth marketing: Satisfied customers recommend brands to friends and family.
  • Reduces customer churn: Exceptional service can retain customers even after product issues.

Best practices to provide excellent customer service

1. Personalized customer interactions

Customizing your contact with individual customers puts a personal touch. Greet them with their name, remember their past buys, and recommend solutions according to their needs.

  • Use CRM tools: Customer Relationship Management (CRM) tools make it easier to track the history of purchases and interactions, allowing for more personalized service.

 

  • Segment your customers: Segment similar customers for specific campaigns and services.
  • Be proactive: Don’t wait for customers to find you. Call out with personalized offers, reminders, or useful content.
  • Leverage social media: Interact with your audience on social media platforms such as Instagram, Facebook, and X (formerly Twitter). Answer promptly, thank complimenting commenters, and assist when problems occur.

Listening to the voice of the customer during interactions can uncover hidden needs and drive stronger engagement.

2. Empower your employees

Empowered workers are more assured and can deal with problems more effectively.

  • Grant decision-making authority: Let employees resolve returns, opt-ins, or payments without the need for management approval.
  • Provide continuous training: Regular Employee Workshops & Seminars on Product Knowledge, Interpersonal and Conflict Resolution are crucial.
  • Recognize top performers: Reward and recognize excellent performance.
  • Foster ownership: Equip employees with the right tools, like customer experience management software, to take initiative and responsibility.

3. Consistent communication

Open and prompt communication creates trust and minimizes frustration.

  • Use omnichannel support: Be present on phone, email, chat, and social media.
  • Keep customers informed: Periodic updates on order status, policy updates, or service downtime are a must.
  • Implement feedback loops: Ask for feedback in the form of surveys and follow-up emails, and demonstrate that their voice is being heard by acting upon it.
  • Develop loyalty programs: Treat repeat customers with special offers, benefits, or precedence when a new product or service is launched.

4. Proactive problem solving

Solving problems before they occur shows customers that you care about their time and convenience.

  • Anticipate common issues: Identify and address recurring pain points.
  • Use predictive analytics: Analyze customer behavior to forecast future needs.
  • Implement a service recovery plan: Train teams to act quickly and professionally when things go wrong.
  • Monitor sentiment: Use tools to track customer sentiment and flag potential dissatisfaction.

5. Quality assurance

Quality control ensures customers consistently receive the level of service and product standards they expect.

  • Regular service audits: Review customer interactions for compliance and improvement.
  • Set clear service standards: Outline measurable performance expectations in a customer service charter.
  • Gather satisfaction feedback: Conduct routine surveys to uncover insights into quality perceptions.
  • Act on data: Use collected data to make informed decisions about improvements.

6. Streamlined processes

Simplicity and efficiency enhance customer satisfaction.

  • Minimize friction: Remove unnecessary steps in customer journeys, from shopping to support.
  • Offer self-service options: Online FAQs, help centers, and how-to videos empower customers.
  • Automate where appropriate: Tools like chatbots and auto-responses can handle routine queries.
  • Continuously optimize: Collect data on customer journeys to identify bottlenecks and improve flow.

Essential customer service metrics to track

Tracking performance metrics helps evaluate your customer service strategy and identify improvement areas.

1. Customer Satisfaction Score (CSAT)

  • What it is: Measures how satisfied customers are with a specific interaction.
  • How it works: Usually, a post-interaction survey asks, “How satisfied were you with your experience?” on a scale of 1–5 or 1–10.
  • Why it matters: It gives immediate feedback to help improve specific customer touchpoints.

2. Net Promoter Score® (NPS)

  • What it is: Measures customer loyalty and the likelihood of referrals.
  • How it works: Asks customers how likely they are to recommend the company on a scale of 0–10.
    • Promoters (9–10): Loyal, enthusiastic customers.
    • Passives (7–8): Satisfied but unenthusiastic.
    • Detractors (0–6): Unhappy customers are likely to damage your brand.
  • Why it matters: A high NPS indicates a loyal customer base likely to promote your business.

3. First Response Time (FRT)

  • What it is: The time between a customer reaching out and receiving the first reply.
  • Why it matters: Faster response times improve customer satisfaction and show attentiveness.

4. Resolution time

  • What It Is: The average time taken to fully resolve a customer issue.
  • Why It Matters: Shorter resolution times indicate efficient service and reduce customer frustration.

5. First Contact Resolution (FCR)

  • What it is: The percentage of issues resolved in the first interaction.
  • Why it matters: High FCR rates show that your team is effective and reduces the need for follow-ups.

6. Customer churn rate

  • What it is: The percentage of customers who stop doing business with you over a period.
  • Why it matters: High churn indicates service or product dissatisfaction and may point to a need for improvements.

Final thoughts

Customer service is not a customer-facing support function anymore – it is a catalyst in growth & togetherness that predetermines brand-line differentiators in a competitive market space.

Personalize the experience, enable employees, communicate consistently & proactively solve problems — businesses can make the world better in terms of service delivery.

Systems of the mind: With performance results in CSAT/NPS & resolution times, you start seeing what works and what does not work. Customer service is more than just the cost of fixing things;  it is having a great experience that motivates your client to return.

While businesses that possess the know-how and execute these best practices have a better chance of achieving long-term success with a strong relationship with the customers, along with an outstanding reputation.

1 in 3 Irish businesses use AI to help detect fraud

More than 9 in 10 (94%) of Irish businesses are using Artificial Intelligence, a survey has revealed.

This is according to research from insurance broker and risk management company Gallagher in Ireland, which found that only 3% of Irish businesses are not using AI. By comparison, the same survey in the UK found that 15% of businesses are not using AI.

Commenting on the survey findings, Laura Vickers, Managing Director of Commercial Lines in Gallagher said:

“AI is transforming the way we live and work, with our survey showing that most Irish businesses are already using AI, and for a myriad different reasons.

Recent years have seen AI advance in leap and bounds. AI arguably has much greater potential to transform the workplace than previous breakthrough technologies, such as the internet and smartphones, have. AI can be used to drive innovation in a business and to make work processes more efficient, freeing up the time of employees. It can also help detect fraud and to reduce customer service costs.”

Gallagher commissioned a survey of 300 business decision makers across the UK & Ireland, 100 of whom are based in Ireland.

The survey identified the top 8 reasons employees in Irish businesses use AI:

  1. To improve customer service and support         (43%)
  2. To be able to gather better data and insights that will benefit their business and customers (41%)
  3. To improve customer experience and engagement (39%)
  4. Supply chain management (37%)
  5. To provide an extra layer of IT security to the business (35%)
  6. To help detect fraudulent activity (34%)
  7. To automate business processes and free up the time of colleagues (30%)
  8. Accounting (18%)

Ms Vickers added:

“Whilst AI has the potential to deliver many benefits to businesses, there are valid concerns around the power of this technology, including privacy, misinformation and its potential to lead to job displacement. It’s important that business leaders ensure their employees are supported and trained in the use of the technology and that they have adequate cyber cover in place to help protect their businesses.”

Geographic differences on AI

The survey revealed some interesting geographic differences when it comes to the use of AI in the workplace including:

  • Businesses in Dublin (43%) and Munster (40%) are the most inclined to use AI to help detect fraud (see Table 2 in Appendix). Businesses in Connacht are the least likely to use the technology to help detect fraud, with only one in ten (11%) doing so, followed by businesses in Ulster (25%) and Leinster (29%).
  • Munster businesses are the most inclined to use AI to provide an extra layer of IT security for their business. The survey found that six in ten (60%) businesses in Munster use the technology for this reason compared one in four (24%) in Leinster and one in three (33%) in Dublin.
  • Businesses in Munster are the most likely to use AI to improve customer service and support with 60% doing so compared to one in three (33%) firms in both Leinster and Connacht.
  • When it comes to using AI to free up the time of colleagues, Dublin businesses are the most inclined to do so (39%).

For further information, please visit: https://www.ajg.ie/

SteelSeries launches Arctis Nova 3 Wireless

From the creator of the groundbreaking Arctis Nova line of headsets, SteelSeries, the original esports brand that fuses gaming and culture and worldwide leader in premium gaming headsets, today expands the award-winning Arctics Nova family with the introduction of the Arctis Nova 3 Wireless Series headsets and Arctis App.
As gaming continues to grow in popularity, SteelSeries has been leading the way in delivering industry-leading product and software innovations, solving problems for gamers, and defining a gaming lifestyle. In Q1 of 2025, Newzoo estimates the global gamer population to be around 2.9B players and console gaming is experiencing a resurgence with a projected continued steady growth through 2027. This popularity is being fueled by the anticipation of major titles and new console releases that deliver full immersion into different virtual worlds. Engineered from the ground up, the Arctis Nova 3 Wireless Series headsets raise the bar for a new level of premium audio with real-time audio control for console gamers.
Next-gen consoles need next-gen audio and the newest member of the award-winning Arctis Nova line of headsets features the powerhouse combo of the Arctis Nova 3 Wireless headset and Arctis App for Real-Time Audio Control with over 200 audio presets, plus Quick Switch Wireless with high-speed 2.4GHz or Bluetooth 5.3, an extraordinary 15-minute Fast Charge for 9 hours of play time, and a lightweight, durable comfortable design – all at $109.99 price point.
Sound matters. The Arctis Nova 3 Wireless Series is perfectly equipped for console gaming on Xbox, PlayStation, Nintendo Switch, and other platforms.
  • Custom Nova Speaker Drivers – Specially designed powerful Neodymium Magnetic speaker drivers were customized in-house to provide the ultimate gaming audio, with rich bass and a unique custom design for maximum detail. Immerse in the soundscape, taking what’s already awesome to the next level with 360° Spatial Audio. (Fully compatible with Tempest 3D Audio for PS5 / Microsoft Spatial Sound and more)
  • The Mobile Arctis App – A revolutionary mobile app that allows gamers to control their audio in real-time with over 200+ game-specific audio presets meticulously crafted and custom-tailored to each game by audio engineers, esports pros, and game developers. Gamers can change their audio presets on the fly in real time and without leaving the game, providing a distinct competitive advantage. Hear what others don’t with precisely honed audio profiles for top games like Call of Duty, Fortnite, GTA, and more.
  • Quick-Switch Wireless – Switch instantly between high-speed 2.4GHz gaming wireless for gaming and Bluetooth 5.3 for everything else with the onboard quick-switch button. Mobile connections remain on standby when gaming, so players will receive call notifications, plus separate EQ profiles let gamers save 2.4GHz gaming and BT on-the-go settings independently.
  • Cross-Platform Gaming – Game on any platform, easily swapping the small USB-C dongle between all systems, supporting Xbox, PlayStation, Nintendo Switch, PC, Meta Quest, handhelds, as well as phones and tablets that support USB-C.
  • 15-Minute Fast Charge = 9-Hour Play Time – Game all day. Optimized USB-C fast charge gives you up to 9 hours of use after just 15 minutes, which is up to 3x more than typical headsets. A standard single charge offers up to 30+ hours in 2.4G / 40+ hours in Bluetooth.
  • ClearCast 2.X Microphone – The new Arctis Nova 3 Wireless Series microphone with high bandwidth tech takes voice quality to the next level – 2X the bandwidth, 2X the comms with 32KHz/16bit audio.
 
  • Lightweight | Durable | Comfortable Design – Tough, flexible design with dual-hinged arms for durability, plus removable ear cushions with breathable memory foam for total comfort. The 260g lightweight Nova 3 Wireless Series design features height-adjustable arms, plus a stretchy secondary fabric headband to distribute pressure evenly for all-day comfort. Available in black, white, aqua, and lavender.
The Arctis Nova 3 Wireless Series is available at SteelSeries.com and select retailers around the world for the following MSRP:
  • Arctis Nova 3P/3X Wireless – UK £99.99 | NA $109.99 | EMEA €109.99 | APAC $109.99
  • Arctis App – Free Download on the Google Play Store and the Apple App Store

New Irish business AgeLess unveils affordable metabolic age testing and data-led longevity solutions

AgeLess is a new Irish business operated by siblings, Daniel & Elizabeth O’Mahony. With over twenty years’ experience in the property and investment industries, the pair combined their business acumen with their passion for health and wellbeing to bring AgeLess to life for clients
AgeLess was created to make longevity testing accessible to the masses by offering affordable tests starting from just €80. These tests enable clients to take control of their health, empowering them with the raw data they need to maximise life longevity. Knowledge is the currency of the 21st century and what could be more valuable than knowledge about one’s own health trajectory.
So, what exactly is Longevity?
Longevity isn’t just about living longer—it’s about living better. For those new to this space, VO₂ max and RMR testing provide clients with a deeper understanding of their fitness and metabolism. Once reserved for elite level athletes it is now widely recommended for everyone to test their VO₂ max annually at the very least. The higher a VO₂ max result, the more efficiently heart and lungs deliver oxygen to working muscles—and the more resilient one is against age-related decline.
The longevity industry as a whole is growing on a global level. With sports stars such as David Beckham, Tour de France Winner Chris Froome and Ultra Endurance Athlete Killian Jornet all fans of the VO₂ max test, reaffirming it as the gold standard test worldwide in predicting life longevity, with higher levels linked to lower mortality risks. However, elite athletes are not the only people who can benefit from longevity testing, with celebrities such as The Kardashians having previously discussed testing for their “biological ages” on their TV show also.
So, how does AgeLess work?
The tests on offer at AgeLess give clients the chance to discover their biological age, getting a view of health trajectory for years to come. Performing these tests and knowing personalised data is the key to unlocking longevity. There are three options available to clients at the new Sandyford premises, which include:
  • VO₂ Max Assessment & Performance Analysis: The AgeLess VO₂ Max test measures a client’s maximum oxygen uptake, providing a gold-standard assessment of cardiovascular fitness, endurance capacity and is the greatest predictor of longevity. By analysing how efficiently a client’s body utilises oxygen during exercise, this test helps optimise training, track progress, enhance performance and get key insights into the next steps on a client’s longevity journey. Whether a client is an athlete looking to maximise efficiency or simply aiming to improve overall long-term health, a VO₂ Max test offers valuable data needed to reach health milestones. Priced at €110.
  • Resting Metabolic Rate (RMR) Analysis: The AgeLess Resting Metabolic Rate (RMR) test provides a precise measurement of how many calories a client’s body burns at rest, giving essential insights into metabolism. This data helps tailor a client’s nutrition and training plan for optimal weight management, athletic performance, and overall health. Using advanced metabolic analysis, the team at AgeLess determines each client’s unique energy needs, helping them to make informed decisions about calorie intake and lifestyle adjustments. Whether your goal is weight loss, muscle gain, or improving performance, an RMR test is the key to unlocking a personalised and science-backed approach to health. Priced at €80.
  • Longevity Bundle – VO₂ Max Testing & RMR: The longevity bundle combines the Resting Metabolic Rate (RMR) and VO₂ Max tests for a comprehensive analysis of a client’s metabolism and cardiovascular health. This dual assessment provides a complete picture of how a client’s body burns calories at rest and during exertion, helping clients fine-tune their nutrition, training, and lifestyle for long-term health, longevity, and peak performance. Whether clients are focused on weight management, athletic performance, or simply enhancing overall well-being, this bundle delivers personalised data needed to make informed, science-backed decisions. Priced at €150.
The data collected enables clients to embrace and enjoy exercise rather than fear it. For example, it allows clients to see how long they will be able to perform physical activities of varying intensity levels. From tennis to golf to marathon training, there’s an ideal level and path for every activity, and the results from the tests at AgeLess help clients understand how to maximise their health so they can keep doing what they love for as long as possible.
On the launch of AgeLess, Daniel O’Mahony, co-founder, says “Longevity, health and fitness is a huge passion of mine. Like many millennials I spent a lot of my twenties not thinking about long-term health. However, in recent years I started taking exercise more seriously and became an avid runner. I have now run dozens of marathons and ultra marathons, including some of the most challenging in the world. I took part in the Marathon des Sables in 2021. It’s 250km across the Sahara Desert over six days, and a real endurance test and I was delighted to finish in the top 100. Taking inspiration from my personal fitness journey into my career just made sense. Looking at how understanding health trajectory earlier can ultimately impact our lifespan or even quality of life, it was surprising to me that people weren’t more invested in finding out more about their long-term health, but the tools aren’t readily available. AgeLess fills that gap with assessments that are easy for the client to take part in.”
Fellow AgeLess co-founder, Elizabeth O’Mahony, says “Like Daniel, thinking about health long-term isn’t something most of us do when we’re a bit younger, but becoming a parent I became increasingly aware of my own health and wellbeing. Myself, my husband and two kids like to keep active as a family. While weekends are generally busy with the kids activities we like to get outdoors as a family and in particular go for a hike, and of course, Ireland is a great place to live with endless options for trails to explore. When it comes to AgeLess, I wanted to combine my own business experience with my growing interest in longevity. Daniel and I have worked together in our family business for many years, so diving into a new venture together that includes a shared interest was a no brainer. I think it’s important to create awareness that an understanding of health and longevity is for everyone, not just athletes but for people of all ages and fitness levels, including busy mums like myself. I recently began running and I am looking forward to taking part in the woman’s VHI 10km for the first time this year. Understanding our own health and how to maximise personal capabilities is personal futureproofing and something we are excited to offer at AgeLess.”
AgeLess is mainstreaming longevity testing and making it accessible and transparent for clients. Following the easy to understand yet detailed results, AgeLess recommends partner personal trainers, nutritionists and physiotherapists tailored to the client’s needs. The business is rooted in preventative healthcare at a time when people are looking to live long and age strong.
For more information about AgeLess or to book an appointment, please visit www.AgeLessvo2.ie.

Klohn Crippen Berger Taps Ireland for European Expansion

Klohn Crippen Berger (KCB), a global engineering consulting firm is pleased to announce its expansion into Ireland with the opening of an office in Naas. The office will support KCB’s existing presence in Europe, serving mining clients in Ireland and its surrounding jurisdictions. 

Headquartered in Vancouver, Canada, with offices in ten countries, KCB provides engineering, geosciences, and environmental services for clients in the hydropower, mining, transportation, energy, and infrastructure sectors. KCB aims to establish a multidisciplinary consulting business in Ireland. The initial focus will be on building out its mining team with qualified professionals in geotechnical engineering, engineering geology, hydrology, hydrogeology, and geochemistry.

This project is supported by the Irish Government through IDA Ireland.

Minister for Enterprise, Tourism & Employment Peter Burke TD said “I warmly welcome Klohn Crippen Berger’s decision to establish its new European office in Naas. This investment is another strong endorsement of Ireland’s reputation as a hub for engineering excellence and innovation. KCB’s presence will not only enhance our capabilities in the engineering and environmental consultancy sectors, it will also create high-value employment opportunities for skilled professionals. The Government, through IDA Ireland, is committed to supporting companies like KCB as they grow and thrive in our dynamic business environment. I wish the KCB team in Kildare the very best for the future.”

Ryan Douglas, KCB President & CEO stated: “KCB’s strategic focus is increasing our geographic reach and growing our global workforce across all our key regions, delivering innovative solutions to clients in the hydropower, transportation, and mining sectors. The establishment of our Ireland office in Naas marks a significant milestone in our 75-year history and specifically for our European growth strategy. As KCB continues to evolve with the industry, our unwavering focus on excellence, innovation, and sustainability remains central to our identity as a trusted partner to clients and an employer of choice for top talent.”

Brian Keenan, KCB Ireland Lead said: “The introduction of KCB into Ireland provides high-quality resources to aid in its mining sector transformation. KCB leverages its long-standing experience, company values and exceptional technical standards to meet the needs of clients in Ireland and Europe.”

CEO of IDA Ireland Michael Lohan said: ““IDA Ireland is pleased to welcome Klohn Crippen Berger to Ireland.  The company’s decision to locate in Naas highlights the value of Ireland as a strategic location from which organisations can serve Europe and the rest of the world. We look forward to partnering with KCB to support their future growth and development here.”

Sky Glass Air, the newest addition to Sky’s TV range

Sky has unveiled Sky Glass Air, the smarter TV for a smarter price. The stylish new TV comes with vibrant 4K picture quality, Dolby Audio, voice control, and Sky built in, all streamed over Wi-Fi, with no dish or box required. Designed to make Sky’s entertainment experience accessible to more households and for those wanting Sky TV in more rooms, Glass Air is available to buy from just €8/month (on 48-month interest free credit-sale agreement) with a Sky TV subscription from €18 a month for 12 months for new customers*, when it goes on sale Tuesday 10th June.
With a Sky Essential TV subscription starting from €18/month for new customers, which includes Sky Atlantic, Netflix, and discovery+, TV fans can enjoy a wide variety of entertainment along with the smart Sky Glass Air TV experience from €26/month.
Sky Glass Air runs on Sky OS, the smart software that powers Sky Glass Gen 2 and Sky Stream, making it a great option for a second TV in the home for existing customers.
4K picture meets Dolby Audio
 With a 4K HDR Quantum Dot screen, Sky Glass Air delivers a vibrant picture packed full of colour. Global dimming and contrast enhancement automatically adjust the display for sharp, true-to-life visuals, combined with a Dolby Audio speaker system for rich sound. The TV intelligently adapts to what’s on screen, bringing out the best in every moment, whether watching the latest series of The Last of Us or a nail-biting Premier League match.
Simple set up and sleek design
Available in three stylish colours – Sea Green, Carbon Grey, and Cotton White – and three sizes, 43”, 55”, and 65”, Air’s sleek design, slim frame and colour-matched remote and stand complement any room. It’s quick and easy to set up, with no tools required, it can simply be lifted onto the stand included in the box. It’s also compatible with universal wall mounts, as well as Sky’s own.
Caroline Donnellan, Marketing & Brand Director of Sky & NOW said, “With the launch of Sky Glass Air, we’re bringing the Sky TV experience to even more households in Ireland. Combining an elegant design, superb picture quality and rich sound from just €8 a month, Sky Glass Air is our smarter TV for a smarter price. It’s about giving our customers their favourite content with greater flexibility, without compromising on the quality our customers expect from Sky.”
Sky OS: The smartest way to watch
Sky OS does the hard work by bringing together entertainment from Sky and all the popular apps in one place, helping TV fans get to what they want to watch, faster.  And it keeps getting smarter, with regular updates and new features added.
With hands-free voice control, simply say “Hello Sky…” to turn on the TV, search for shows or genres from Sky and apps, adjust volume, add to Playlist and much more.
Sky OS learns what viewers like to watch, curating collections of the best entertainment based on viewing habits, so there’s always something new to enjoy. There are now 30 more genre rails on the homepage, which are personalised based on watch history and bring together suggestions of what to watch across Sky content, apps and channels. With collections including Hilarious sitcoms, Thrilling action movies, and Suspenseful crime drama, there’s something for everyone.
With personal Playlists, viewers can save all their favourites from Sky, live TV and apps in one place, ready to watch later. Plus, the Continue Watching rail allows customers to quickly pick up where they left off, whatever channel or app their show is on.
Premium entertainment for less
Sky Glass Air is available from just €8/month for the 43”, €12.50 for the 55” and €15.50 for the 65” on 48-month interest free credit-sale agreement. New customers can combine it with Sky Essential TV (€18/month for 12 months), to enjoy top-rated shows from Sky, Netflix, and discovery+, all on a smart new TV from just €26/month*.
Sky Essential TV offers customers a taste of Sky for an affordable price, with over 70 channels including Sky Atlantic, home to The Last of Us and Sweetpea, plus Netflix smash-hits like Stranger Things and Squid Game, and discovery+ for a wealth of reality shows, documentaries and adventure.
For those who want unlimited entertainment, upgrade to Sky Ultimate TV for an extra €7/month**, unlocking even more channels including Sky Max, Sky Comedy, Sky Documentaries, Sky Crime, Sky History, Sky Showcase, plus many more.
More choice for every home
Sky Glass Air expands the Sky Glass range, giving customers more ways to enjoy Sky’s award-winning entertainment experience in any room. Whether it’s the centrepiece of the living room, a second screen in the bedroom, or a stylish setup for renters, Glass Air offers premium design and performance at an incredibly accessible price.
Air joins the recently launched Sky Glass Gen 2, which offers the ultimate picture and sound experience, with a brighter 4K HDR screen and an enhanced seven-speaker Dolby Atmos® sound system built in, from €16/month.
Together, Sky Glass Air, Sky Glass Gen 2 and Sky Stream create a flexible family of products that work seamlessly together, or standalone, giving customers choice to suit every room and budget.
The new Sky Glass Air will be available to buy at Sky.com/ie, Sky stores and via Sky’s call centres from 10th June. It will also be on sale in Currys stores later in June.