How to Provide High-quality Online Services for Your Business
Research shows that millions of people access the Internet throughout the day. You might be one of them right now! Clearly, it has a massive impact on how businesses interact…
64% of Irish organisations View Customer Service as a Revenue Generator
Salesforce (NYSE: CRM), the global leader in CRM, today released the fifth edition of its State of Service report that shares insights from over 8,000 professionals across 36 counties, including 100 from…
Best Internet Service Provider for You
Many internet service providers offer different internet speeds and packages for residential usage. If you are looking to change your internet service provider, or you simply want to sign up…
One in three would switch provider after 5 minute wait for good answer
One third of UK & Ireland customers say they would switch to another provider if they don’t get a satisfactory response in five minutes or less, according to new research…