Running an online business is exciting and rewarding in a lot of ways. You have the opportunity to work from home, set your own hours, meet people from all over the world that you would have never met otherwise, and more. But with a lot of competition out there, you have to always strive to move forward if you want your business to succeed. Following are some ways that you can improve your online business and achieve a greater level of success.

1. Develop A Security Strategy

When you’re running an online business, it’s important to have a security strategy in place to protect the personal information of your customers. This means having a strong password policy that everyone in your company follows, protecting customer data with strong encryption, monitoring for possible breaches in security, and more. As the digital security experts from explain, developing a zero-trust strategy is also a good idea when it comes to protecting your business from the inside out. Zero-trust is a complex approach to cybersecurity, where every stage of digital interaction needs validation continuously. 

That way, the chances of someone accidentally leaking data or hacking into your system are reduced to an absolute minimum. Of course, when talking about security, you need to think about both the backend and the front end. If you are planning to sell products online, the security of your system is just as important as the physical safety of your product inventory. Having a well-developed security strategy in place will help protect both your customers and your company against breaches that could lead to being fined or even sued.

2. UX/UI Design

Good user experience design is invaluable for an online business, whether it’s a website or another form of digital technology. Research shows that up to 70% of users say they would not continue using an app or website if the design didn’t seem inviting or was difficult to navigate. To put it simply, user interface design centers around how well your product functions, as well as what features need to exist on a platform, website, or app – no matter what it is. Of course, user experience design is closely related to it. In fact, UX can be defined as the process of designing systems that work well for both the company and the customer. It’s important to remember, however, that when you are working on UX/UI design (or any other part of your business), you need to keep your target audience in mind.

3. SEO

Search engine optimization is a strategy used by many online businesses to let the world know about their products and services. Although it has been around for a long time, SEO is still pretty popular these days because it gives you an opportunity to drive traffic from the search engines to your website or business page. While the matter can get pretty complex, the basic idea behind SEO is to implement a set of steps that will help your website rank higher in search engine results. The main elements of SEO include:

  • Keyword phrases – words or short phrases that are typed into a search engine when someone is looking for information about your business. Your goal is to make sure that these keywords are used in all parts of your website, so customers can easily find you using the search engines.
  • Meta tags – a set of words that describe the content in the HTML code of your web page. In other words, meta tags are hidden keywords that users can’t see when they’re on your website but search engine crawlers can find and use for ranking purposes.
  • Backlinks – links from one website to another website. In SEO, backlinks are considered a good thing because they help get you higher in search engine rankings.

4. Cross-Channel Marketing

One of the biggest mistakes new online business owners make is thinking that their website is everything they need to get ahead. While it’s true that your website is a major factor in terms of getting customers and potential clients to check out your company, you also have to consider other ways to reach people. Cross-channel marketing might sound like one big puzzle, but it’s actually pretty simple. It’s basically a strategy that focuses not only on your website, but also on different social media platforms, apps, email marketing, and even traditional advertising such as TV commercials. Think about it this way: if you want to gain more followers, clients, or customers, you need to work on all aspects of your business.


Ultimately, it’s important to realize that no matter what kind of online business you decide to run, there will be competition. This means the only way to succeed is by moving forward and working hard every single day. Improve your company by keeping these four tips in mind: security, UX/UI design, SEO, and cross-channel marketing. You’ll see a number of benefits from going the extra mile.

By Jim O Brien/CEO

CEO and expert in transport and Mobile tech. A fan 20 years, mobile consultant, Nokia Mobile expert, Former Nokia/Microsoft VIP,Multiple forum tech supporter with worldwide top ranking,Working in the background on mobile technology, Weekly radio show, Featured on the RTE consumer show, Cavan TV and on TRT WORLD. Award winning Technology reviewer and blogger. Security and logisitcs Professional.