When looking to grow your business, you must first look at the most modern technologies taking effect in the world. While you’ll find a long list of software and hardware components to advance your business, you’ll quickly realize that your business communication system is one of the cornerstones you must address. As soon as you start looking into business communication systems, you’ll be bombarded with topics about SIP trunking – most probably with little to no understanding of what that is.
SIP trunking is one of the technologies currently taking the business world by storm. Experts estimate that global SIP trunking services are going to grow by 13% every year until 2030. These estimates calculate a global market share of $35.5 billion by 2030. In conclusion, it sounds like you’ll be completely left behind if you fail to adopt this technology sooner rather than later, but what does that mean for your business? Just how exactly can you benefit from SIP trunking? Here’s everything you need to know about this topic.
What Does Global SIP Trunking Mean?
Let’s start with understanding what SIP trunking means. For starters, SIP stands for Session Initiation Protocol. This technology enables the transmission of voice communications over Internet Protocol, or IP, as opposed to the traditional landline transmission using copper wires. Basically, it enables you to make and receive phone calls over the internet instead of using a landline. To initiate SIP trunking, you’ll need to use it alongside an IP-PBX, or IP enables Private Branch eXchange, which boosts the business’ internal phone system with extensions. Once you initiate the system, you’ll be able to make and receive all kinds of communications, such as voice and video calls, using the internet. You can make these calls to virtually anyone who has a phone number even if they’re located in another country, and hence the “global” title.
How Does SIP Trunking Work?
A single SIP trunk can support multiple SIP channels, and those channels can be either inbound or outbound calls. A standard SIP trunk connects IP channels to a VoIP, Voice over Internet Protocol, or PSTN, Public Switched Telephone Network, system. As such, it allows you to simultaneously make and receive multiple calls to and from customers and other businesses across different channels. This system replaced the traditional way of making and receiving calls via the PSTN system, which is a fancy word for landlines.
What Global SIP Trunking Can be Used for
Businesses always look for a SIP trunking service provider to maintain their communication systems at a light budget. However, that’s only one of the many uses of SIP trunking. As https://www.avoxi.com/sip-trunking/ describes it, an SIP trunking system ensures secure and reliable communication transmissions. Moreover, the system should provide you with enough advanced features to make your job a breeze. This means you should be able to manage all your phone lines and voice or video features using a single intuitive interface. Needless to say, the system should provide you with an encrypted network so you can carry all your calls without worrying about malicious attacks or losing confidential information.
Benefits of Using Global SIP Trunking
If you understand the multiple applications of SIP trunking, you’ll be blown by how useful it can be for your business. For starters, SIP trunking can enhance all communication within your business, whether internally or externally. Since a SIP trunking system enables you to carry out all forms of communications over the internet, it makes delivering and receiving global calls a breeze – you no longer have to worry about the cost of international calls! In fact, its affordability is one of the first reasons why businesses prefer a SIP trunking system over other options.
Moreover, choosing the right SIP trunking service provider will help you access all your communication logs from one unified platform. You’ll be able to easily manage the text, voice, and video files from each one of your customers using a single interface. You’ll also be able to use the same platform to record and access communication files between your team so that everyone stays on top of your business updates, and those files can be remotely accessible from anywhere as well.
SIP trunking has completely transformed the way businesses communicate with their customers. Although most people already use the technology to communicate via chatting, voice calls, or video calls, many don’t realize the extent to which they can utilize SIP trunking technology – businesses included. If you want to take your business to the next level and ensure customer satisfaction, all while maintaining your workflow efficiency, adopting this technology is a must for your current and future business goals.