Envisage, a leading Sage partner and part of The Noledge Group, today announces that it has deployed the Sage 200 business management solution to drive business growth for Italica, a family-run supplier of Italian wines and provisions to restaurants, delicatessens, and hotels.
Based in Newcastle, Italica was established as a family business over 15 years ago. The business handles an average of 100 orders per day and, as it continued to expand, outgrew its existing Sage 50 solution. To keep pace with Italica’s evolving needs, Envisage implemented the powerful Sage 200 system, which can flex and scale in line with business growth. It will enable Italica to expand and futureproof, while simplifying its operations.
The platform is accessible to all of Italica’s employees across the business – including office-based workers and the delivery team on the road – which is great for collaboration. It delivers much improved communication and easily available real-time data which allows it to streamline operations for all departments, from the warehouse, inventory, and invoicing, to sales, customer service, and delivery. This more connected business leads to enhanced productivity and the increased ability to innovate and roll out new products and services for customers.
The new system creates greater visibility of stock levels and Italica can easily identify popular or in-demand products, enabling it to meet evolving customer requirements and remain competitive. Italica can also identify upsell or cross-sell opportunities for customers. Clear data and actionable insights contribute to improved reporting for the business, leading to more informed decision making.
The highly scalable new solution also utilises automated cloud data backups which are carried out quickly and efficiently without interruptions, leading to a lower risk for Italica. Envisage also provides proactive customer care should any issues occur, which is crucial for Italica.
Envisage is part of The Noledge Group, which last year announced that it is investing €1.8 million over the next three years to expand its business in Great Britain following growing demand for its solutions in the market.
Michelle Marrone, Director, Italica, said: “Our customers are at the heart of what we do, and our Sage 200 solution is enabling us to better meet their needs. The solution removes the guesswork and allows us to analyse data and effectively adapt product lines to suit changing demands.
“In addition, streamlined communication across all functions of the business is vital and our team can access the data they need – when they need it – regardless of location. The Sage 200 solution implemented by Envisage has given us the confidence to scale our business and seamlessly expand our offering for customers.”
Chris Hawley, MD Great Britain, Envisage, said: “Our end-to-end Sage 200 solution has transformed Italica’s operations and supports all aspects of the business. Increased capacity and reliable backups of critical information give Italica access to invaluable data which will form the basis for strategic business decisions as the company grows and expands.
“Furthermore, efficiency is key in the fast-moving food and beverage industry and the solution enables more streamlined workflows for employees. We have built a valued relationship with Italica and we are excited to continue to support and work closely with the team as the business goes from strength to strength.”
