Tag: #IT

What Every Finance and Operations Manager Should Know About Digital Invoices and E-Invoicing

When you’re sitting in the board-room or reviewing the operations of your organisation, the term digital invoice should shift from being an “optional upgrade” to a “strategic must.” Below is a professional, clear walk-through designed for decision-makers, finance managers, operations heads, procurement leads, who are ready to bring their invoice processes into the 21st century.

What a digital invoice really means

A digital invoice is more than a PDF sent by email. It is an invoice created, sent, received, and processed in digital form. It is ideally integrated with your accounting or ERP systems, archival storage, and workflow approval. The key is that it replaces much of the manual handling of paper, and it reduces testing and sorting, and enhances visibility.

Meanwhile there is a closely-related term: electronic invoice (or e-invoice). That term refers typically to invoices with structured data, machine-readable formats (XML, EDI) that can be automated by the receiver’s system. 

In short: 

Every electronic invoice is a digital invoice, but not every digital invoice is a full e-invoice with structured automatic processing. 

Why you should care about digital invoice adoption

From the vantage of a senior manager, implementing digital invoices delivers real business value:

Cost savings in processing 

Traditional paper or manual invoices incur printing, postage, manual input, errors, and rework. Changing to digital invoice workflows can significantly reduce those costs. 

Faster cash-flow and payment cycles  

With digital invoices you can send, receive and begin processing immediately. This improves invoice turnaround, reduces late payments and improves visibility into payables/receivables. 

Improved accuracy and fewer exceptions  

When your invoice data comes in digital form, you reduce manual entry, mistakes, mismatches and disputes. That means fewer vendor queries, less time chasing issues. 

Auditability, compliance and visibility 

Invoices stored digitally can be searched, traced, and integrated with your systems. That supports audit trails and regulatory compliance more easily than paper invoices. 

Better supplier/customer relationships 

When you pay reliably, when your processing is efficient, your vendors are happier and your reputation improves. Digital invoice workflows contribute to that. 

Scalability and future-readiness  

As your business grows (volume, geographies, complexity), manual invoice processes become a bottleneck. Digital invoice systems scale more easily. 

How to approach implementation for organisations

Since you’re thinking with a strategic hat on, here are the steps and considerations:

  1. Review your current process: How many invoices/month? How many manual touches per invoice? What is the error/exception rate? Where are delays?

  2. Define your goals for digital invoice adoption: Do you want cost reduction, fewer errors, faster supplier payments, better control? Get measurable targets.

  3. Check system compatibility & data flows: The digital invoice solution must integrate with your ERP/AP system. Also check how your suppliers will submit invoices and the format required. 
  4. Decide the level of “digital-automation” you need: Are you simply going paperless (digital invoice as PDF + upload)? Or are you going full e-invoice (structured data, automated matching, real-time validation)? The decision impacts cost and benefit. 
  5. Prepare your stakeholders (vendors, team, IT): Your team will need training. Suppliers need to know how to send digital invoices. Define the workflows, approval channels, escalation paths.

  6. Pilot with a subset: Start with a manageable number of invoices/suppliers, test, refine, then scale.

  7. Track performance and refine: Measure invoice processing time, error rate, cost per invoice, supplier satisfaction. Use data to improve.

  8. Archive and compliance: Make sure your digital invoice system allows for secure storage, audit trail, retention policy, legal validity.

How the electronic invoice dimension adds value

When you move beyond digital invoice (i.e., upload of PDF) to full electronic invoice (structured, automated), you get deeper benefits:

  • Machine-readable fields, automatic matching of purchase orders, invoices, shipping receipts reduce human intervention. 
  • Real-time data for payables/receivables dashboards and better financial planning.

  • Reduced fraud risk, improved regulatory alignment (dependent on jurisdiction).
  • Higher level of integration with trading partners and business systems – less “manual hand-offs” between buyer/supplier operations.

Bottom line for your organisation

If I were advising a CFO or operations head: implementing a digital invoice framework is no longer “nice to have.” It’s fundamental. It saves time, saves money, increases capacity and cash flow of your finance department to engage in more value-add instead of paperwork. Going even deeper: by going all the way (structured data, automated workflows) you prepare to have a future in which invoice processing is, on the whole, touchless and in which your organisation is ready to scale and change regulation.

FAQs

How quickly will I see benefits after deploying digital invoice processing? 

You should expect to see improvements in processing time and cost within the first few months of a pilot. Depending on volume and team readiness, many organisations report full return on investment within 12-18 months. 

Will every supplier need to change how they send invoices if we adopt digital invoice workflows? 

Not necessarily all at once, but you’ll want a clear supplier ramp-up plan. Some suppliers may continue paper for a short transition period. For full benefit you’ll encourage them to shift to electronic formats as you scale.

Is a digital invoice the same as a paperless invoice? 

Mostly yes in terms of “no physical paper,” but not exactly. A paperless digital invoice may simply be a PDF scanned or an email attachment. A full digital invoice is integrated with your systems, and an electronic invoice (e-invoice) is even deeper, it uses structured data and automation.

 

Sky’s the limit for Inflight Dublin as Landmark Technologies secures operations

Landmark Technologies, an Irish provider of IT and cybersecurity services, today announces that it is helping to secure daily operations for in-flight entertainment provider Inflight Dublin. Together, Landmark and Inflight Dublin’s IT team have developed a customised cybersecurity solution tailored to Inflight Dublin’s specific needs. This integrated solution counters rising cyber threats, safeguards critical data, and provides a secure foundation for innovative in-flight entertainment solutions that enhance the passenger experience.

Headquartered in Dublin and with locations in North America, the Middle East, Asia, and Africa, Inflight Dublin provides blockbuster movies, popular TV programmes, music, apps, games, and moving maps to leading airlines worldwide. These include Qatar Airways, Condor Flugdienst GmbH, Copa Airlines, Gulf Air, Philippine Airlines, Sunclass Airlines, and Ethiopian Airlines.

As Inflight Dublin collaborates closely with Hollywood studios to provide top content for customers, data security is paramount. The nature of the business requires many employees to travel overseas, and Landmark secures all devices and networks for the company’s 55-strong team – wherever they’re working.

As cyber threats continue to grow more sophisticated, Landmark works closely with Inflight Dublin’s internal IT team to provide rapid response and remediation should an incident occur. In addition, the tailored solution is boosting resilience for Inflight Dublin with onsite and offsite data backups to ensure business continuity in the event of an incident. Regular penetration testing identifies any cybersecurity gaps or vulnerabilities, and Landmark provides cybersecurity awareness training to employees.

Landmark’s technology, seamlessly integrated with Inflight Dublin’s bespoke solutions, enables a secure, immersive, and uninterrupted entertainment experience for airline passengers. Inflight Dublin recently completed a major IT infrastructure upgrade, deploying data centre-grade systems engineered for fault tolerance, redundancy, and maximum uptime. This enhancement ensures the continued rapid delivery of content and publication updates to in-flight entertainment systems worldwide including Inflight Dublin’s own wireless platform, Everhub.

Additionally, Inflight Dublin recently announced a new partnership with TED to bring thought-provoking TED Talks to its onboard content offering.

Pat Nolan, Director of IT & Information Security, Inflight Dublin, said: “Against the backdrop of a changing cyber landscape, this advanced security solution from Landmark and our teams gives us the confidence to continue to roll out our services, safe in the knowledge that our data and operations are fully protected. Effective cybersecurity is of the utmost importance in the aviation industry, and we are committed to providing secure solutions for customers which offer passengers an engaging and entertaining in-flight experience. In addition, even when located in different regions and time zones, our teams can work and collaborate securely to ultimately drive innovation for the business.”

Ken Kelleher, Managing Director, Landmark Technologies, said: “We are providing peace of mind and resilience for Inflight Dublin as the company continues to grow and evolve. Seamless access to movies and TV is a top priority for many airlines and as customers’ needs become more complex, our ultra-secure services reduce cyber risk and enhance capabilities. Meanwhile, our customer-first ethos and proactive support is crucial for Inflight Dublin, particularly as its team is often dispersed. Landmark is enabling Inflight Dublin to take off and deliver its services quickly and efficiently, while futureproofing operations and supporting seamless scalability in line with business growth.”

Saros announces 50 jobs €8M investment in global expansion

Saros Consulting, a global leader in IT consulting and strategic project management, today announces global expansion plans, which include the creation of 50 new jobs and a €8M investment. In addition to the new jobs, the investment covers a new HQ in Dublin and the establishment of a global delivery hub in Cape Town, South Africa.

Headquartered and founded in Dublin, Saros provides IT consulting services covering areas including digital transformation, cybersecurity and mergers and acquisitions. The company currently has a presence in the UK, Switzerland and the US.

Over a two-year period, the next wave of Saros’s expansion will see the company strengthen its presence in existing markets, while entering South Africa – supported by Enterprise Ireland – as a new market. The jobs – split across all of Saros’s key markets – and investment will accelerate the company’s growth in its core sectors of life sciences, financial services and retail, while enabling it to scale its global resourcing business.

As part of the investment, Saros has opened a new HQ in Fitzwilliam Place, Dublin, which is designed with collaboration spaces and break-out rooms to support the company’s expanding workforce. The Cape Town team will support Saros’s growth across Europe and Africa, providing fully remote solutions to businesses across both continents.

The new roles will be in the areas of project management, IT consulting and business development, supporting Saros’s mission to provide high-quality, scalable resourcing solutions to multinational clients.

Ray Armstrong, co-founder and CEO, Saros Consulting, said: “Today’s announcement marks a major milestone in our journey to becoming a truly global player. With this investment, we are not only creating new jobs in Ireland and South Africa, but also strengthening our ability to deliver flexible, remote-first services to enterprises across multiple regions. The investment represents our confidence in the future of distributed work and our commitment to building a truly borderless consulting practice.”

 Justin van der Spuy, co-founder and CEO, Saros Consulting, said: “South Africa offers a strong talent pool and a strategic gateway to global markets. The quality of technical talent emerging from South African universities, coupled with the country’s mature IT services sector, make it an ideal location for our first African hub.”

Ireland’s Ekco acquires UK’s Solsoft in latest rapid growth move

Ekco, one of Europe’s leading security-first managed service providers (MSPs), announced the acquisition of UK-based Solsoft Group Limited. Ekco, founded and headquartered in Dublin, is on an aggresive acquisition trail, with Solsoft marking its third acquisition this year.

Solsoft is a Bristol-headquartered MSP with over 26 years of experience delivering proactive IT services to small-and-medium sized enterprises (SMEs) and not-for-profit organisations across the South and Southwest of the UK. Key sectors include legal services, construction, engineering, energy, health, and social care. The company’s 16-strong team will join Ekco’s workforce of more than 1,000 people globally across Ireland, UK, Netherlands, Malaysia, and South Africa.

Solsoft will form part of the Ekco MSP Division and expand Ekco’s capabilities in the UK market under the leadership of Cian Prendergast. The latest deal in Ekco’s ambitious growth strategy, Solsoft is the seventh company to be acquired by Ekco in the last two years. This acquisition follows the purchases of MSPs Radius and Adapt IT, marking another milestone in Ekco’s strategy to build a unified MSP platform across Europe.

Solsoft is led by Managing Director Neil Farnworth and Operations Director Ilona Clark, who together bring over 40 years of industry experience to the business.

Paul Nannetti, Chair of Ekco, said: “Solsoft is a fantastic addition to the Ekco MSP Division as we accelerate our expansion strategy and continue to grow our footprint and capabilities in key markets. Their long-standing commitment to proactive service and their alignment with industry best practices give us real confidence in a fast, effective integration and a stronger UK presence—delivered with the discipline and consistency our customers expect.”

Cian Prendergast, CEO of the Ekco MSP Division, said: “Having known Solsoft very well for many years, we have always admired their rock solid, client focused, proactive service in the UK. With Ekco’s world class expertise in security-first managed services and cutting-edge technology, this partnership is a perfect match – and we are looking forward to growing and learning together.”

Neil Farnworth, Managing Director of Solsoft, added: “Joining Ekco lets us bring more capability and resilience to our customers, backed by Ekco’s scale—while maintaining the responsiveness they value. Our aligned ways of working and approaches to service delivery means we can really hit the ground running.”

Understanding Agentic AI: The New Autonomous Frontier

Agentic AI represents the next frontier in artificial intelligence innovation where autonomous agents work together as a team. Although agentic AI is in its early stages, it has the potential to help enterprises achieve remarkable gains in productivity, efficiency, and scalability by eliminating inefficiencies and seamlessly scaling an organization’s collective skills. With AI agents, enterprises can gain a competitive advantage by delivering insights faster and making strategic decisions more effectively.

Neil Bowden, Director of Data Analytics & AI, Dell Technologies Ireland tells us more below

AI lessens the burden of using complex tools and dissolves siloes by augmenting human capabilities. Now, employees can contribute more meaningfully to specialized tasks with the assistance of AI. Teams working with AI are three times more likely to be in the top decile of performance than individuals working with AI or teams working without AI.

Defining Agentic AI

An AI agent is a software system that uses artificial intelligence to autonomously make decisions and take actions to achieve a set of objectives. AI agents have the power to reason, learn and adapt based on their perception of the work environment. As a result, they can be given a goal and carry out complex tasks to reach that goal, with minimal or potentially no human interaction.

AI agents surpass automation by adapting and learning within complex workflows. To tap into the potential of agentic AI, it’s important to understand the difference between automation and autonomy. Automation is a predefined set of actions that are performed by a piece of technology, whereas autonomy is an intent that is given to technology and the technology then determines and performs the task. Autonomy happens when the human ceases to be the “doer” of the work or ceases to define the workflow.

Take supply chain management as an example. An automated robot can be designed to pick, pack and ship goods in a productive manner that reduces errors, achieving faster order completion and customer satisfaction. An autonomous agent, or AI agent, can optimize supply chain management by predicting demand, managing inventory levels, and coordinating with suppliers to ensure timely restocking. It could identify potential disruptions and suggest solutions to maintain the smooth flow of goods.

Generative AI vs. Agentic AI – Understanding Their Unique Roles

AI agents are different from GenAI chatbots and assistants. GenAI chatbots and assistants help us unlock the power of data, so we can more effectively interact with and act on it. In contrast, AI agents interact with the data and act on our behalf based on our desired goals and without our intervention.

An AI agent is typically composed of a core (i.e., a persona, goals, and a list of available tools); a memory; tools to perceive and interact with its environment; and some form of reasoning function that is likely based on an AI model (e.g., LLM). The capabilities of these building blocks determine the AI agent’s reasoning ability and influence its degree of autonomy.

Balancing Autonomy and Oversight for Effective AI Integration

Humans are critical to agentic AI because they provide intentionality for AI agents. Despite the autonomous nature of AI agents, there is still a human involved in defining what success looks like to the AI agents. The biggest shift from GenAI chatbots and assistants to AI agents is that humans are in the loop with GenAI tools. This means humans are deeply involved in defining how work is going to be done.

With the current slate of AI agents, humans are on the loop. This means that you define the outcome and the intent, but you have delegated the AI agent to figure out how to perform the task. AI agents will become one of the most impactful tools that accelerate enterprise efficiency by taking on complex tasks while continuously improving themselves through learning and adaptation.

These questions of oversight, governance, and the evolving relationship between humans and AI are not just theoretical, they are at the heart of the conversations we’ll be having at the Dell Technologies Forum in Dublin on September 23rd. From exploring how Irish businesses can build trustworthy, autonomous AI systems to examining next-generation AI infrastructure, to understanding how GenAI and Agentic AI work in tandem. This year’s Forum will bring these concepts to life with real-world examples and the insights of Dell experts.

Practical Applications of Agentic AI

AI agents are autonomous and function-serving, which means they are capable of interfacing with other systems and taking actions in those systems. However, the first generation of AI agents are captive within a particular product, system, or vendor. As the technology advances and interoperability standards are defined, it can be leveraged across software programs and across business units from sales to finance, marketing to HR, and in the supply chain.

To prepare for agentic AI, enterprises should look at their technology infrastructure foundation and ensure it is equipped to power and scale AI agents. Identify priority use cases to plug AI agents and start thinking about how to integrate them into your workflows across enterprise software systems and other IT operations.

At this year’s Forum, speakers will provide practical advice for decision makers that can help their organisation overcome infrastructure challenges, unlock productivity, and prepare their workforce for new roles in an AI-driven environment. Sessions will dive into how IT leaders can balance innovation with security, compliance, and ethical considerations while scaling AI initiatives.

The Potential Impact of Agentic AI

Before we know it, AI agents will become the new Application Programming Interface (API) of business, enhancing the way enterprises operate regardless of industry. The real value of AI agents is not when they are in isolation, but rather when they start to work together. This could be an ensemble of agents working inside your company (e.g., different AI agents with different frameworks), or the next evolution: when your AI agents can interact with someone else’s AI agents. With interoperability standards soon to be defined, it won’t be hard to imagine your AI agents interworking with the AI agents of vendors, partners, and customers. The possibilities are endless.

I’m excited for what the future holds for agentic AI and how it will propel enterprises into the future. Dell Technologies Forum will be an important forum for these discussions, bringing together Ireland’s business community to explore agentic AI and its impact on business transformation, leadership, and competitiveness in the AI era.

Join them at the Royal Dublin Society in Dublin on September 23rd for the 2025 Dell Technologies Forum, run in collaboration with NVIDIA, Intel, and Microsoft. For more information and to register for this event, click here

 

Choosing the Right IT Partner for Your Business: 5 Essentials Everyone Should Know

If you’re looking to make the investment of partnering with an IT provider, this can be a big step forward for your business, but only if you choose the right one. The wrong one will leave you feeling frustrated, and before you know it, you’ll be wanting to switch. 

Making the right call is very important, but how do you go about doing this confidently, and knowing what to ask? This quick guide will outline five essential areas to consider. 

1. Look for an understanding of your unique industry and sector

There are plenty of generic managed IT support providers out there. However, finding one that understands the specific pressures faced in your sector makes a significant difference in the impact the partner can have. The benefits include far quicker response times, as the partner will likely have come across and have specialisms in the unique equipment and software you use. As well as gaining expert insight into new technologies and solutions, designed to solve challenges that industries in your area often face. 

And just because they claim to work with people in your industry, it doesn’t necessarily mean their experience is extensive, so be sure to ask for specific examples. 

2. Ask about their approach to businesses that are experiencing growth 

Your business today won’t be the same in a few years time. You need a partner who can grow with you, whether that means onboarding new staff simply and quickly, or helping you migrate to smarter cloud solutions. Ask for real examples of how they’ve helped clients to scale.

3. Check their communication style

IT is technical. And most likely your Team isn’t. A good IT partner will know how to explain their services and solutions in a way that makes sense to you. Pay attention during early conversations: Do they use technical jargon, or do they make things clear? That tells you a lot about what your day-to-day support will feel like once they become your partner. Over time this lack of clear communication will leave your Team feeling frustrated and unsupported.

4. Understand their approach to cybersecurity

If you speak to an IT provider that isn’t prioritising cybersecurity, this should instantly be a red flag. Anyone working in the IT services sector will understand the importance of having at least an essential level of security in place for businesses. If they’re not raising this in your conversations, it should be a signal that they’re a provider who isn’t going to look out for your company’s best interests. 

5. Demand transparency in service and performance

It’s easy to promise “fast support,” but what does that mean? Ask about service-level agreements, average response times, and how the provider is tracking performance. A good one will show you the numbers without hesitation, not just make big claims.

The takeaway message

Getting this decision right can have a big impact on your business, and making the decision based on the cheapest price or whose website wowed you the most isn’t going to result in you finding a long-term partner.

Finding a IT Team that understands your business’s unique needs and truly has your best interest at heart is crucial for a successful relationship. So keep these five key areas in mind when you’re next looking into managed IT services for your business 

 

Ergo Announced as Title Sponsor of Clontarf Rugby Club

Ergo, Ireland’s largest IT solutions provider, is proud to announce its sponsorship of Clontarf Rugby Club, ahead of the upcoming 2025/26 season. The partnership reflects Ergo’s commitment to investing in its local community, with their headquarters located in nearby Eastpoint Business Park, Clontarf.

Paul McCann, Chief Executive Officer at Ergo, said, “We are incredibly proud to partner with Clontarf Rugby Club ahead of the upcoming All-Ireland League Rugby season. At Ergo, we believe in empowering local organisations that unite communities and inspire excellence. Clontarf Rugby embodies ambition, teamwork, and community spirit – values that closely align with our own. Through this partnership, we aim to help nurture the next generation of sporting talent while demonstrating our commitment to local initiatives.”

Through this partnership, Ergo will serve as the title sponsor of Clontarf Rugby Club, providing essential support to enhance the club’s facilities, overheads and outreach programmes. The sponsorship will play a vital role in supporting Clontarf Rugby’s continued growth and development, building upon their storied legacy as one of the most successful and longest-running All-Ireland League clubs.

Eoin Daly, Chairman of Clontarf Rugby Club, said, “We are grateful for Ergo’s significant investment in Clontarf Rugby Club. Their support will directly strengthen our facilities, programs, and the opportunities we offer to our players. Through this partnership, Ergo is not only backing our teams on the pitch but investing in the future of our entire club and community. Such commitment is vital for ensuring that Clontarf Rugby Club remains a thriving institution for generations to come.”

Photo credit  – Shane O’Neill – Coalesce.

68% of IT leaders believe AI reduces staff stress levels

Storm Technology, a Littlefish company, today announces new findings from its survey* which found that 68% of IT leaders believe the use of AI by staff reduces stress levels.

The research – involving 200 IT decision-makers and leaders across Ireland and the UK (100 respondents per market) – found that 60% think AI will help reduce burnout in their organisation, with almost three quarters (72%) of respondents of the opinion that AI would help employees to achieve a better work life balance.

Meanwhile, some 66% think AI would allow employees to reduce manual repetitive tasks and focus on more meaningful work, with 57% revealing employees are optimistic about the potential impact of AI on their day-to-day routine.

Showing the influence of AI and the current level of uptake across businesses in Ireland, some 69% of IT leaders in this market would prefer to work for a company that is more advanced in terms of AI adoption.

The research found that 70% of respondents in Ireland are in organisations which already permit the use of AI and 68% are using the technology to assist with their own work. In fact, over half (51%) use AI on a daily basis for work purposes and only 2% never use it at all.

However, the research found that barriers remain when it comes to AI adoption, the most cited one being a lack of understanding within the wider organisation about potential applications or benefits – selected by 31% of all respondents.

Backing this up, almost three quarters (73%) of IT leaders agree that user adoption is a concern when it comes to AI implementation. Furthermore, almost a third (30%) do not believe senior management in their organisation understand the potential of AI.

The other top barriers to AI adoption were the management of data, privacy and security (28%), lack of trust in AI (27%), employee resistance (27%), and a lack of AI skills in the organisation (27%).

On the topic of AI skills, 40% of IT leaders do not believe their team currently has the technical skills or knowledge to implement or adopt AI. Perhaps unsurprisingly then, 70% think employees expect to receive AI training and enablement.

John Tallon, M365 Productivity & Adoption, Azure Application Innovation and Azure Data & AI Practice Director, Storm Technology, said: “AI is creating a predicament for people and businesses. On the one hand, it is seen as a means of reducing workload stresses, supporting creativity, and productivity. However, on the other hand, there is reluctance to adopt AI, stemming from a gap in understanding and the necessary skills required. Businesses will need to bridge this knowledge gap to capitalise on the benefits of AI. Empowering people will drive the biggest impact across the whole business.”

Ekco acquires Adapt IT, bringing acquisition spend to €57M in two years

Ekco, one of Europe’s leading security-first managed service providers, today announces that it has acquired Adapt IT, a Cork-headquartered IT managed service provider (MSP). The new deal, which is Ekco’s sixth acquisition in two years, brings Ekco’s total acquisition investment to €57 million within this timeframe.

In business for more than 20 years, Adapt IT employs 37 people at its Cork location, serving customers in the small-and-medium-sized enterprises (SME) market. Its 300-strong customer base operates in industries such as manufacturing, retail, hospitality, legal, and finance. The deal bolsters Ekco’s ability to support fast-growing SMEs with unified, secure, and scalable technology solutions.

The acquisition of Adapt IT brings Ekco’s global headcount to more than 1,000 employees and adds a seventh Irish location to its growing regional network. In addition to its three sites in Dublin, Ekco now operates in Cork, Waterford, and Laois, as well as across the UK, Netherlands, South Africa, and Malaysia. Adapt IT’s expertise in Microsoft solutions will strengthen Ekco’s modern working service offering for its customers, and its MSP focus will further build upon Ekco’s existing managed service capabilities.

Adapt IT’s customer base will now benefit from Ekco’s suite of advanced cloud services, automation expertise, and cybersecurity capabilities in areas including security information and event management (SIEM), security operations centres (SOC), and backup. As the cybersecurity regulatory landscape continues to evolve, Ekco will also provide peace of mind through its compliance services. Additionally, Adapt IT’s teams will be able to avail of comprehensive upskilling, certification, and continuous learning opportunities to keep pace with industry demand.

The deal is the latest in Ekco’s wider acquisition strategy for growth and brings the total number of businesses acquired by Ekco in the last two years to six. Earlier this year, the company announced the purchase of Predatech, a UK-based cybersecurity consultancy. In 2024, it added UK legal IT specialist CTS to its portfolio of companies. 2023 saw the additions of MSPs Radius and Bluecube, as well as cloud migration and cybersecurity specialist iSystems.

Cian Prendergast, CEO at Ekco MSP, said: “The acquisition of Adapt IT is the latest move in our aggressive expansion strategy which targets key acquisitions combined with sustained business growth. This strategy reflects an investment in innovation that will make us in Ekco, and our acquired companies, stronger as a result. We’re building a modern, security-first MSP that helps ambitious businesses to operate with confidence and resilience.

“Adapt IT, like us, is a cloud-first business that reflects our culture and has had tremendous success in building a nationwide customer base. By bringing our two companies together, we will enhance our regional footprint in a location where we see vast opportunities for our expansion, while also combining our knowledge and services to pioneer the demands of the modern enterprise. It strengthens our position as the go-to IT partner for businesses who want the reliability of a national partner with the responsiveness of a local team.” 

John Levis, Managing Director, Adapt IT, said: “We are delighted to join the Ekco group, an Irish-founded business which is on an impressive growth trajectory. This will enable us to continue to deliver top-tier services to businesses, backed up by the skills and resources of a larger group. We are seeing that even smaller businesses are seeking enterprise-grade IT and cybersecurity solutions – Ekco’s expertise will help us to meet this growing demand as the volume and complexity of cyber threats continues to rise.”