8 Alternatives to CRM Software: Are They Worth the Hassle?

Software tools are designed to make your life easier and to ensure that your business runs as smoothly as possible. Customer relationship management (CRM) software is a prime example of that.

What you are getting with a good payment processing crm package is a solution that encompasses all of your requirements and gives you easy access to all the data insights you need.

Naturally enough, that comes at a price. It’s not hard to make a case for saying that CRM software is well worth the investment, when you consider what it gives you. However, you might be tempted to see if there are any alternatives that could be viable, or are they simply too much hassle because they don’t do everything you need?

Let’s take a look at some alternatives to CRM software and what they offer.

Kanban offers a sale-orientated alternative

If you are looking at an alternative CRM solution that is focused on sales targets and data, a Kanban board is well worth a look.

In a nutshell, it is designed to be a no-code visualization tool for managing workflow. A key difference to What Kanban offers compared to a spreadsheet is that it focuses on delivering the most important data rather than making you trawl through large amounts of data.

Documents serve a simple purpose

Sales documentation tends to be repeatable. Whether it’s a guide to your products, a contract, or a proposal, there’s a good chance you will be using the same format more than once.

In that respect, if you use something like ClickUp Docs it becomes a simple process to build a series of templates that can be used repeatedly.

Manage your contacts in email

Another straightforward alternative would be to embrace what products like Google Workspace or Microsoft Outlook have to offer. Both of these software packages give you access to a plethora of integrated tools.

That means you can customize your inbox. However, it;s a far more limited option compared to CRM software.

A simple database for your sales contacts

Another ClickUp feature is a free downloadable tracking template called Lists. This allows you to centralize information and create multiple databases. Again this is a binary solution without all the bells and whistles of paid CRM software.

Spreadsheets are always worth considering

Easy to create and interact with, spreadsheets are always worth considering. Data entry is straightforward and the various sorting options can be very useful and easy to use.

However, spreadsheets have clear limitations in comparison to CRM software.

Digital whiteboards help collaboration

If you like the idea of being able to engage and collaborate in a user-friendly way, digital whiteboards are worth considering.

It is a good way to enjoy smooth communication across your sales team, but it does have its limitations.

See your contacts in a different way with maps

Arguably, customer maps represent one of the most innovative alternatives to CRM software.

This gives you the ability to plot contacts by address and location, which can be very useful in a sales-orientated environment.

Directories serve a purpose

Last but not least, the use of directories in project management software offers a next-level alternative to spreadsheets, without offering as much as CRM software.

As a simple way to store contact data and track sales progress, directories serve a purpose.

As you can see, there are ways to organize your data without using specific CRM software. However, it’s abundantly clear that these alternatives can’t match all the features of paid CRM software, so they may not be worth the hassle.

 

 

 

 

 

 

How technology is reshaping the sports industry in Ireland

The way Irish people experience sports has changed dramatically over the past decade. What used to be a simple affair of showing up at the stadium or turning on the telly has evolved into something far more complex and, frankly, more interesting. Technology has seeped into every corner of the sports world, and Ireland is no exception to this global shift that’s transforming how we play, watch, and engage with athletics.

From grassroots GAA clubs using performance tracking apps to Premier League fans streaming matches on their phones during lunch breaks, the digital transformation is everywhere you look. It’s not just about watching anymore. It’s about engaging, analysing, and participating in ways that weren’t possible even five years ago. The technology has fundamentally altered the relationship between fans and the sports they love.

Data analytics changing how teams compete

Professional sports teams in Ireland have embraced data analytics with open arms. The days of relying purely on a manager’s gut feeling are fading fast. Today, decisions about player selection, tactical approaches, and even transfer targets are increasingly driven by numbers and algorithms that process thousands of data points.

Rugby teams like Leinster Rugby have invested heavily in performance analysis departments. Every training session is recorded, every match dissected frame by frame by analysts looking for patterns and opportunities. Players wear GPS trackers that monitor their movements, heart rates, and fatigue levels throughout matches and training. Coaches receive detailed reports that help them tailor training programmes to individual needs and identify potential injury risks before they become serious problems.

This data-driven approach has filtered down to amateur levels too. Club managers now have access to affordable tools that would have seemed like science fiction a generation ago. The democratisation of sports technology means that a Sunday league team can analyse their performance with similar methods to professional outfits, albeit on a smaller scale and budget.

The streaming revolution

Traditional broadcasting is facing serious competition from digital alternatives. Irish sports fans increasingly prefer the flexibility of streaming services over conventional TV packages that lock them into fixed schedules. Being able to watch a match on your tablet while commuting or catching up on highlights during a coffee break has changed consumption patterns significantly across all demographics.

The GAA’s decision to stream more matches online opened up access for the diaspora scattered across the globe. An emigrant in Sydney can now watch their home county play championship football in real time, something that was impossible just a decade ago. That connectivity matters, both emotionally for fans abroad and commercially for the organisation. It keeps people engaged with Irish sports regardless of where life has taken them.

Fan engagement in the digital age

Sports consumption has become increasingly interactive in recent years. Fans don’t just watch passively; they comment on social media in real time, participate in fantasy leagues that require careful analysis, check live statistics on their phones, and follow sports betting markets in Ireland to see how odds shift during matches. The second screen experience, where viewers engage with their phones while watching on television, has become completely standard practice for most fans.

Clubs have adapted by building their digital presence substantially. Social media accounts, dedicated mobile apps, and regular online content keep fans connected between matchdays. The relationship between supporters and their teams now extends far beyond the ninety minutes on the pitch. It’s a continuous conversation that technology has made possible and that fans have come to expect.

Wearable technology and athlete performance

The gadgets athletes wear have become increasingly sophisticated over the years. Heart rate monitors, sleep trackers, and recovery apps give both professional and amateur athletes insights into their bodies that previously required expensive laboratory testing. Irish athletes competing at international levels rely heavily on this technology to optimise their preparation and recovery.

Even recreational runners training for the Dublin Marathon use GPS watches and training apps that provide personalised coaching advice. The technology adapts to your performance over time, suggests workout adjustments based on your progress, and tracks improvement over weeks and months. What was once available only to elite athletes is now accessible to anyone with a smartphone and the motivation to use it.

The integration of technology into Irish sports will only deepen in coming years. Virtual reality experiences that put fans pitchside from their living rooms, artificial intelligence that predicts match outcomes with increasing accuracy, and ever more sophisticated performance tracking are all on the near horizon. The challenge for sports organisations will be embracing these innovations while preserving what makes live sport special in the first place: the unpredictability, the atmosphere, and the shared human experience of supporting a team through good times and bad.

Best Teaching Resources for Irish Primary Schools in 2026

Finding the best teaching resources for Irish primary schools means balancing curriculum alignment, practical classroom application, and genuine engagement. Irish teachers need materials that work with the Primary School Curriculum’s spiral approach, support differentiated learning across mixed-ability classrooms, and save precious preparation time. This guide examines the most effective teaching resources available to Irish educators, from digital platforms to traditional materials, with a focus on what actually works in Irish classrooms.

The Irish education system serves over 570,000 primary students across diverse settings—from large urban schools in Dublin and Cork to small rural schools in Donegal and Kerry. Each setting demands teaching resources that adapt to different class sizes, technological infrastructure, and community contexts. Ireland’s digital education transformation has accelerated demand for high-quality digital materials, yet teachers consistently report that finding curriculum-appropriate resources remains their biggest challenge.

What Makes Teaching Resources Effective for Irish Classrooms

Effective teaching resources for Irish primary schools share several characteristics that distinguish them from generic international materials. The Irish curriculum emphasises integration across subject areas, child-led inquiry, and development through play in early years—requiring resources designed with these principles in mind.

Resources must align with the Primary School Curriculum framework and its staged approach to learning. Materials that work for Year 3 students in England may not suit Third Class pupils in Ireland, where curriculum expectations and terminology differ. Irish teachers need resources that use familiar language: “sums” rather than “math problems,” references to euro rather than pounds, and examples drawn from Irish life and culture.

The best teaching resources also account for the Irish school calendar, with its specific term dates, mid-term breaks, and preparation periods for standardised tests. Resources that align with these rhythms help teachers plan more effectively and reduce last-minute scrambling for appropriate materials.

Digital Teaching Resource Platforms

Digital platforms offer Irish teachers immediate access to thousands of curriculum-aligned materials. The best platforms combine comprehensive coverage with practical organisation, making it easy to find exactly what you need for tomorrow’s lesson.

LearningMole stands out as a leading teaching resource platform for primary educators. The platform offers over 3,300 free educational resources alongside premium video content covering maths, English, science, geography, history, and special educational needs. For Irish teachers, the curriculum-aligned approach means materials transfer readily to Irish classroom contexts, with video content particularly effective for visual learners and mixed-ability groups.

“Quality teaching resources should reduce teacher workload while improving student outcomes,” notes Michelle Connolly, founder of LearningMole and former teacher with over 15 years of classroom experience. “Teachers shouldn’t spend hours adapting materials—resources should work straight away in real classrooms.”

Scoilnet, operated by the Department of Education, provides Irish-specific resources created by and for Irish teachers. The platform excels for Irish language materials and resources specifically mapped to the Irish curriculum. While coverage varies by subject area, Scoilnet remains an essential first stop for Irish educators seeking locally-relevant content.

Twinkl offers extensive differentiated resources with Irish curriculum-specific materials. The platform’s strength lies in its printable worksheets and display materials, with resources available at multiple ability levels. Irish teachers appreciate the growing collection of materials using Irish terminology and contexts.

Video-Based Learning Resources

Video resources have become increasingly central to Irish primary education. Visual content supports diverse learning styles, provides consistent explanations for difficult concepts, and allows teachers to focus on facilitation rather than direct instruction for certain topics.

Educational video platforms work particularly well for Irish schools because they address a persistent challenge: ensuring consistent quality instruction across all subjects, even when teachers are working outside their specialisation. A teacher confident in literacy instruction but less certain about teaching fractions can use high-quality video explanations to supplement their direct teaching.

The most effective video resources share certain qualities: clear explanations pitched at the right level, engaging presentation that maintains attention, and content structured to support rather than replace teacher instruction. Videos work best when integrated into lessons rather than used as standalone entertainment.

For Irish schools with limited broadband—still a reality in some rural areas—downloadable video content offers flexibility. Teachers can prepare materials at home or during planning time, ensuring lessons proceed smoothly regardless of connectivity issues on the day.

Maths Teaching Resources for Irish Primary Schools

Maths resources form the backbone of most teachers’ resource collections. Irish primary maths teaching follows a concrete-pictorial-abstract progression, meaning effective resources support hands-on manipulation before moving to visual representations and finally abstract notation.

The best maths teaching resources for Irish classrooms include manipulative-based activities that translate well across ability levels. Base-ten blocks, fraction tiles, and number lines remain classroom staples, but digital equivalents allow whole-class demonstration and individual practice without physical resource limitations.

Place value resources deserve particular attention in Irish primary maths teaching. Students frequently struggle with the transition from two-digit to three-digit numbers, and later with decimal place value. Resources that explicitly address these transition points, with plenty of practice opportunities, support smoother progression through the maths curriculum.

Problem-solving resources have gained prominence as the Irish curriculum emphasises mathematical reasoning alongside computational fluency. Word problems set in Irish contexts—involving euro amounts, Irish place names, and familiar scenarios—help students connect mathematical thinking to real-world applications.

Times tables resources remain perpetually popular, with Irish teachers seeking materials that balance memorisation with understanding. The most effective approaches combine regular practice with pattern recognition, helping students develop both recall speed and mathematical insight.

English and Literacy Teaching Resources

English teaching resources for Irish primary schools must balance the development of reading, writing, speaking, and listening skills. The best resources integrate these strands rather than treating them in isolation.

Phonics resources aligned with systematic synthetic phonics approaches support early reading instruction. Irish teachers increasingly adopt structured phonics programmes, requiring resources that progress logically through phoneme-grapheme correspondences. Materials should include both decodable readers and engaging texts that reward growing reading skills.

Reading comprehension resources work best when they offer texts at multiple reading levels, allowing teachers to differentiate within mixed-ability classes. Irish teachers value resources that include both fiction and non-fiction texts, preparing students for the range of reading they’ll encounter in standardised assessments and daily life.

Writing resources that provide scaffolding without constraining creativity help students develop their voices while mastering technical skills. Graphic organisers, success criteria, and model texts support structured approaches to teaching different text types.

Spelling resources benefit from a combination of pattern-based instruction and regular practice. Irish English spelling follows British conventions, so teachers need resources that reflect these standards rather than American alternatives.

Science Teaching Resources

Science teaching resources for Irish primary schools support inquiry-based learning while ensuring curriculum coverage. The best resources combine hands-on investigation with clear explanations of underlying concepts.

Practical science resources—experiment guides, observation worksheets, and investigation planners—help teachers structure hands-on learning. Resources should specify commonly-available materials, avoiding experiments that require specialist equipment most Irish schools don’t possess.

Video demonstrations prove particularly valuable for science teaching, allowing students to observe processes that are too dangerous, too slow, or too expensive for classroom replication. Time-lapse videos of plant growth, animations of the water cycle, and demonstrations of chemical reactions extend what’s possible in primary science.

Living things resources connect well with the Irish primary science curriculum’s emphasis on environmental awareness. Materials that encourage outdoor learning and local habitat exploration resonate with Irish teachers’ commitment to connecting students with their natural environment.

History and Geography Resources

History and geography resources for Irish primary schools require careful attention to local context. Irish history teaching must address complex topics sensitively while building genuine historical understanding.

Irish history resources work best when they present multiple perspectives and encourage critical thinking about sources. Primary source materials—photographs, documents, and artefacts—help students engage directly with historical evidence rather than simply absorbing narratives.

Local history resources enable teachers to connect broader historical themes to students’ own communities. Materials that support local study projects, including guidance on conducting oral history interviews and interpreting local landmarks, extend learning beyond the classroom.

Geography resources for Irish schools should include materials about Ireland alongside global perspectives. Students benefit from understanding their own country’s physical and human geography before exploring worldwide patterns.

Map skills resources support progressive development from simple picture maps to Ordnance Survey Ireland maps. Irish teachers need resources that use OSI conventions and include practice with Irish grid references and place names.

Irish Language Teaching Resources

Irish language resources present unique challenges and opportunities. The best resources support both Gaeltacht schools, where Irish is the medium of instruction, and English-medium schools teaching Irish as a subject.

Oral language resources form the foundation of effective Irish teaching. Materials that emphasise speaking and listening before reading and writing align with how children naturally acquire language. Games, songs, and conversation activities build confidence and fluency.

Reading resources in Irish range from early readers using controlled vocabulary to authentic texts for more advanced learners. The best resources include audio support, helping students connect written Irish with correct pronunciation.

Grammar resources work most effectively when embedded in meaningful contexts rather than presented as isolated rules. Irish grammar differs significantly from English, and resources that explicitly address common difficulties help students build accurate language skills.

Special Educational Needs Resources

Teaching resources for students with special educational needs must offer flexibility and multiple access points. Irish primary schools include students with a wide range of learning needs, and effective resources support inclusive classroom practice.

Differentiated resources that offer the same content at multiple complexity levels allow teachers to include all students in shared learning experiences. The best SEN resources maintain high expectations while providing appropriate scaffolding.

Visual support resources—including visual timetables, social stories, and communication aids—help students with autism and communication difficulties access the curriculum. Irish teachers increasingly seek resources that integrate visual supports into mainstream materials.

Multi-sensory resources support students who learn best through combination of visual, auditory, and kinaesthetic input. Materials that offer multiple pathways to the same learning objectives benefit diverse learners.

Dyslexia-friendly resources use appropriate fonts, spacing, and colour combinations to support reading access. Irish teachers value resources that apply these principles consistently across subject areas.

Assessment and Planning Resources

Assessment resources help Irish teachers track student progress and plan appropriate next steps. The best assessment materials align with curriculum expectations while remaining manageable within busy classroom schedules.

Formative assessment resources—including questioning techniques, exit tickets, and self-assessment tools—support responsive teaching. Materials that help teachers gather evidence of learning during lessons enable timely intervention and adjustment.

Standardised test preparation resources help students approach assessments confidently. While teaching to the test is inappropriate, familiarising students with test formats and question types reduces anxiety and enables accurate demonstration of their knowledge.

Planning templates and schemes of work save teachers time while ensuring curriculum coverage. Irish teachers value planning resources that account for the specific structure of the Irish school year.

Choosing the Right Teaching Resources

Selecting teaching resources requires balancing multiple factors: curriculum alignment, practical usability, cost, and accessibility. Irish teachers benefit from systematic approaches to resource evaluation.

Trial periods and free samples allow teachers to assess resources before committing. Most digital platforms offer some free content, enabling teachers to evaluate quality and suitability before purchasing subscriptions.

Colleague recommendations provide valuable insight into how resources perform in real Irish classrooms. Staffroom conversations and online teacher communities share experiences with different platforms and materials.

Cost-effectiveness calculations should account for time savings alongside direct prices. Resources that reduce planning time or enable more effective teaching may justify higher costs through improved efficiency.

Frequently Asked Questions

What are the best free teaching resources for Irish primary schools? Scoilnet offers extensive free resources specifically designed for the Irish curriculum. LearningMole provides over 3,300 free educational resources alongside premium content. Many publishers also offer free sample materials that supplement purchased resources.

How can I find teaching resources aligned with the Irish primary curriculum? Start with Irish-specific platforms like Scoilnet, which maps resources directly to curriculum objectives. When using international resources, check terminology matches Irish conventions and content aligns with Irish curriculum expectations for each class level.

What teaching resources work best for mixed-ability primary classrooms? Resources offering differentiated versions of the same content enable inclusive teaching. Digital platforms with multiple difficulty levels, and printable materials available at different reading ages, support mixed-ability classroom management.

Are video-based teaching resources effective for primary-aged children? Video resources prove highly effective when integrated thoughtfully into lessons. They work best for introducing new concepts, demonstrating processes, and providing consistent explanations. Video should supplement rather than replace direct teacher instruction and hands-on learning.

How do I evaluate whether teaching resources are worth the cost? Consider time savings alongside direct educational value. Calculate how many hours of planning time resources save, and assess whether they enable teaching approaches that wouldn’t otherwise be possible. Free trials help determine practical value before purchasing.

What resources help with teaching Irish as a subject in English-medium schools? Oral language resources emphasising speaking and listening build foundation skills. Audio-supported reading materials help students connect written Irish with pronunciation. Games and songs increase engagement and support natural language acquisition.

Making the Most of Teaching Resources

The best teaching resources for Irish primary schools combine curriculum alignment, practical usability, and genuine educational value. Digital platforms offer unprecedented access to quality materials, while traditional resources retain their place for hands-on learning.

Success with teaching resources depends not just on the materials themselves but on how teachers integrate them into coherent learning experiences. Resources work best when selected purposefully, adapted thoughtfully, and combined to create engaging sequences of lessons that move students toward clear learning objectives.

Irish primary teachers face significant demands on their time and energy. Quality teaching resources reduce the burden of material preparation, enabling teachers to focus on what matters most: understanding their students, responding to learning needs, and creating classroom environments where children thrive.

Why Irish Businesses Are Rediscovering the Value of In-Person Training in a Digital-First World

In an era when nearly every business service has migrated online—from banking to consultations, from meetings to training courses—one Irish company has built over a decade of success doing the exact opposite. Their counterintuitive approach offers valuable lessons about when digital-first strategies actually work against business goals.

Since 2013, SafeHands Health & Safety Solutions has maintained a strictly on-site training model, delivering workplace safety training at client premises across Ireland. They’ve built partnerships lasting over 10 years, earned a 4.7/5 rating on Trustpilot, and demonstrated that some services genuinely work better when delivered in person.

Their success raises an important question for Irish business owners: Are we digitising services because it genuinely improves outcomes, or simply because “digital-first” has become the default assumption?

The Digital Training Boom and Its Limitations

The pandemic accelerated online training adoption dramatically. Businesses discovered they could deliver compliance training through video platforms, record sessions for later viewing, and eliminate travel time entirely. The operational efficiencies seemed obvious.

Yet completion rates told a different story. Online training courses often see completion rates below 30%. Participants log in, leave videos running in the background whilst working on other tasks, and retain minimal information. The certificate gets issued, compliance boxes get ticked, but actual knowledge transfer remains questionable.

More importantly, certain types of training require hands-on practice with actual equipment, in real environments, addressing specific workplace challenges. You can watch videos about proper lifting techniques, but without practicing on your actual equipment, in your actual workspace, with your actual workflows, the knowledge rarely translates into changed behaviour.

The On-Site Advantage: Learning in Context

SafeHands delivers all training on-site at client premises across Ireland, from Dublin offices to coastal hotels in County Clare. This operational choice creates immediate practical advantages that digital alternatives cannot replicate.

David McManus from Bellbridge House Hotel in Spanish Point, Clare, experienced this approach firsthand: “It was so professional from the booking to the day of the training. Nothing was an issue. We had to change dates due to weather, no issue. The staff found the training interesting and very informative.”

When training happens in the actual workplace, several things occur that digital training cannot achieve:

Immediate Context: Staff learn using their real equipment, not generic examples. A restaurant team learning food safety and HACCP procedures works with their actual kitchen layout, their specific equipment, and their real menu items.

Practical Application: Hands-on practice with the tools and equipment staff use daily ensures skills transfer immediately. Watching a video about fire extinguisher use differs enormously from actually handling the extinguisher mounted in your corridor.

Customised Content: Instructors observe actual workplace conditions and can address specific challenges that generic online courses never anticipate. Every workplace has unique characteristics that affect how safety principles apply.

Team Learning: When entire teams train together in their workspace, they develop shared understanding and can discuss how procedures apply to their specific operations.

Nisheeth Tak from Rasam Restaurant in Dublin shares their experience: “We have been using SafeHands for all our health and safety programmes for years. We have benefitted enormously from their professional guidance and up-to-date knowledge of the legislation.”

That phrase “for years” appears repeatedly in client testimonials—a pattern suggesting genuine value rather than grudging compliance spending.

The Business Model: Long-Term Relationships Over Transactions

Perhaps the most interesting aspect of SafeHands’ approach involves how on-site delivery enables different client relationships than digital training platforms create.

The Irish Association for Counselling and Psychotherapy has worked with SafeHands for over 10 years. ALSAA Bowl has maintained their partnership since 2015. These aren’t isolated examples—sustained multi-year relationships appear consistently across their client base.

Carol Murray from IACP explains their decade-long partnership: “The IACP has been using Safe Hands now for over 10 years. They look after all of the Fire Safety Training and Fire Warden Training for our staff. I have found them to be very accommodating and reliable.”

Ten years with a single training provider is remarkable in an industry where businesses typically shop around for the cheapest compliant option. This pattern suggests several things about their business model:

Consistent Quality: Organisations don’t maintain decade-long partnerships with providers who deliver inconsistent service. Reliability at scale requires operational discipline that many businesses never achieve.

Institutional Knowledge: When providers work with the same clients over years, they develop understanding of specific operational contexts that improves service quality over time. Initial consultations become unnecessary. Training builds on previous sessions rather than starting from scratch.

True Partnership: The language in testimonials—”accommodating,” “reliable,” “pleasure to deal with”—signals relationships that transcend transactional service delivery. Digital platforms rarely generate this kind of client loyalty.

Alison Kealy from Kealy’s of Cloughran in Dublin captures this: “We use SafeHands for all our Staff Training and Health and Safety Consultancy. Noel is a pleasure to deal with, and they always provide the services we need.”

The Operational Challenge: Scaling Personal Service

On-site service delivery creates operational complexity that digital platforms avoid entirely. Coordinating instructor schedules across Ireland, managing travel logistics, accommodating client timing needs, and maintaining consistent service quality despite geographic dispersion all require sophisticated operational capability.

Yet this complexity creates competitive moats that purely digital competitors cannot easily cross. When a business master complex operations, replication becomes difficult. Generic online training platforms can launch quickly. Building operational excellence across physical service delivery takes years.

JR Labels experienced this operational reliability: “This is our second time using SafeHands. Everyone we dealt with couldn’t have been more helpful. Our Manual Handling training was delivered in a professional manner and we will happily use SafeHands again in the future.”

The phrase “second time” indicates clients who measured value and deliberately chose to reinvest—the ultimate business validation.

Payment Models: Digital Systems Supporting Physical Service

Interestingly, SafeHands does leverage digital systems where they create genuine value. Payment infrastructure uses Stripe alongside traditional bank transfers and telephone payments, with all fees payable upfront.

This payment approach demonstrates strategic technology adoption. Digital payment systems remove friction, improve cash flow, and reduce administrative burden. But the service itself—the actual training delivery—remains resolutely physical because that’s where value gets created.

This selective digitisation offers a model for other Irish businesses: use digital tools where they solve real problems, but don’t digitise services simply because “digital-first” sounds modern.

When Digital Works and When It Doesn’t

SafeHands offers one online option—mental health awareness training—recognising that some content genuinely works in digital formats. Theoretical knowledge, awareness building, and conceptual understanding can transfer effectively through online platforms.

But manual handling training, fire safety practice, food preparation procedures, and emergency response drills require hands-on experience that video cannot replicate. Your body needs to practice correct lifting techniques. Your hands need to feel how fire extinguishers operate. Your team needs to rehearse emergency procedures in your actual workspace.

Laura Devlin, HR Manager at Cabra Castle Hotel in Cavan, emphasises the value of this physical delivery: “We used SafeHands again for our Food Safety/HACCP training for our kitchen staff onsite in the hotel. They were able to organise and provide the training in a timely manner as usual. We always find SafeHands very reliable from start to finish.”

Lessons for Irish Businesses Evaluating Digital Transformation

SafeHands’ sustained success offers several lessons for Irish businesses considering which services to digitise:

Question Default Assumptions: Just because services can be delivered digitally doesn’t mean they should be. Evaluate whether digital delivery genuinely improves outcomes or merely reduces costs.

Consider Competitive Positioning: Services that everyone digitises become commoditised quickly. Maintaining physical delivery where it adds genuine value can create differentiation.

Value Operational Excellence: Complex operations executed well create competitive advantages that simple digital platforms cannot easily replicate.

Build for Retention: Digital platforms optimise for acquisition. Physical service models can optimise for long-term relationships that generate better unit economics over time.

Use Technology Strategically: Adopt digital tools where they solve real problems (payment processing, scheduling) whilst keeping core service delivery in whatever format creates the most value.

The Countertrend Opportunity

As more services migrate online, opportunities emerge for businesses willing to deliver excellent physical service. Markets become less crowded. Clients willing to pay premium prices for superior outcomes become easier to reach. Competitive differentiation becomes simpler.

Michael Mongan from The Lovely Food Co in Dublin praised the hands-on approach: “SafeHands Health & Safety Solutions delivered a Food Safety/HACCP Level 2 Course onsite at our premises recently. Our staff really enjoyed the training session and had great praise for the SafeHands instructor and his very comprehensive food safety knowledge.”

The phrase “really enjoyed” seems unusual for compliance training—until you recognise that well-delivered, contextually relevant, hands-on instruction creates genuinely valuable experiences that generic online courses cannot match.

Conclusion: Digital-First Isn’t Always Best-First

The lesson from SafeHands’ decade of success isn’t that digital transformation is wrong. It’s that strategic thinking matters more than following trends.

Some services work better digitally. Others work better physically. Many benefit from hybrid approaches combining both. The key is honest evaluation of where value actually gets created rather than defaulting to digital simply because that’s the current consensus.

For Irish businesses evaluating their own service delivery models, the question isn’t “Should we go digital?” It’s “For which specific services does digital delivery improve outcomes, and for which does it merely reduce our costs whilst degrading client experience?”

SafeHands demonstrates that choosing the harder operational path—when it genuinely serves clients better—can build sustainable competitive advantages that easier digital alternatives cannot replicate.

SafeHands Health & Safety Solutions has operated across Ireland since 2013, demonstrating that strategic service delivery decisions matter more than following industry trends. Their sustained client relationships and consistent growth show that “digital-first” isn’t always “best-first” for businesses focused on genuine value creation.

New report reveals the growing mental health crisis and global knowledge gaps on the impact of technology use for children

The new child and youth mental health report sheds light on the scale of our global knowledge gaps on the correlation between childhood technology use and childhood mental health impacts.

Over the past decade, mental health conditions in children and adolescents have seen a significant  rise across all countries and incomes. The World Health Organization, estimates one in seven 10-19 year olds worldwide experience a mental disorder, and that a third of conditions emerge by age 14.

“It’s astonishing that we’re not doing more to understand this issue,” says Marija Manojlovic, Executive Director of Safe Online, who released the new findings at the World Economic Forum in Davos this week.

“We know that children’s technology use is increasing, and we’re past the point of no return. Technology is embedded into almost everything we do. But we don’t really know what the long-term impacts are for children and adolescents. Most research on the topic is speculative.

“Most shockingly – there are huge gaps in research on the impact for under-5s when we know children as young as 2 are using phones and tablets. At a time when governments, like the UK, are developing screentime guidelines for pre-schoolers and parents are seeking guidance on technology use – we must have better evidence to help navigate these critical issues.

“We know that mental health conditions for under-18s have been rising for a decade but we don’t have the longitudinal research to understand the relationship with digital technologies in depth. This is a particular area of interest for me,” says Marija Manojlovic.

The Ecosystem Landscape Child & Adolescent Mental Health and Digital Technology report can be found here: https://safeonline.global/weave-wellbeing/

Marija has a strong track record of raising funds for research and developing tools to help prevent thorny issues like these. As Executive Director, she has led Safe Online to raise and deploy over US$100m over the past 10 years for research and tools to prevent online child sexual abuse and exploitation, and she’s on track to do it again, this time with child mental health in mind.

Safe Online is launching Weave Wellbeing, a pioneering fund to mobilize the scale of financing needed to tackle this urgent issue. Marija has already secured US$2m seed funding from Iconiq Impact.

YouTube expands parental controls in Ireland and beyond

Today, YouTube announced a new set of tools and content standards designed to give parents more control over their teen’s viewing experience. New research also reveals that 77% of EU parents using YouTube’s supervised accounts agree the content their child views is age-appropriate, and 73% agree the tools give them confidence in a safer digital environment for their child.

Dr. Garth Graham, Global Head of YouTube Health, said:

“We believe in protecting kids in the digital world, not from the digital world. That’s why providing effective, built-in tools is so essential, as parents play a critical role in setting the rules for their family’s online experiences.”

“After feedback from parents and guidance from independent experts, we’re equipping families with even more tools and protections that are right for them. This builds on a decade of investments to create a healthy experience for young people on YouTube.”

Key updates shared in a new YouTube blog post include:

  • Additional controls for mindful teen viewing: Parents can now help teens be even more intentional about how they watch, with a control to set the amount of time spent scrolling Shorts. And soon, they will also have the option to set the timer to zero – an industry-first that gives parents flexibility to, for example, set the Shorts feed limit to zero when they want their teen to use YouTube to focus on homework, and change it to 60 minutes during a long car trip to be entertained. Parents will also be able to set custom Bedtime and Take a Break reminders, building on the existing default-on wellbeing protections for teens.

  • Making it even simpler to get the right experience for the right age: A new sign-up process will make it easier for parents to create a new kid account and switch between family accounts in the mobile app, depending on who’s watching with just a few taps. This makes it easier to ensure that everyone in the family is in the right viewing experience with the content settings and recommendations of age-appropriate content they actually want to watch.

  • A blueprint for high-quality teen content: YouTube is introducing new principles to steer teens toward age-appropriate and enriching content. Developed with the Center for Scholars & Storytellers at UCLA and supported by experts from University College London, the APA and Boston Children’s Hospital, these principles will guide YouTube’s recommendation system to raise high-quality videos from creators in Ireland and beyond.

Alongside the new high quality principles for teens, YouTube unveiled a Creator Guide, developed in

partnership with the streaming service’s Youth & Families Advisory Committee and supported by Save the Children International.

Rebecca Smith, Global Head of Child Protection, Save the Children International, said:

“We are pleased to partner with YouTube on the launch of their new Creator Guide, which equips content creators with the knowledge and tools to stay informed, educated and safe online. With the help of this guide, not only can creators make the most out of their own digital experience, but they can support fellow creators as well. This initiative reflects YouTube and Save the Children’s shared commitment to fostering a safer digital environment for all.”

Professor Peter Fonagy, Head of the Division of Psychology and Language Sciences at UCL, said: “The mental health of children and young people is a global concern, and in the digital age the content teens encounter online can have both positive and negative impacts. These YouTube Teen Quality Principles give creators a practical, research-informed roadmap for making videos that are developmentally appropriate, emotionally safe, and genuinely supportive of young people. UCL was delighted to partner on this programme to bring evidence-based insights on adolescent development, helping ensure creators understand their wider responsibility to help teens thrive while minimising potential harm.”

These updates will be rolling out starting today and will expand globally over the coming months.

New YouTube/Ipsos research: A survey conducted by Ipsos for YouTube in August 2025, found that:

  • In the EU, 77% of survey respondents who are parents and have used YouTube supervised account tools said they agree that the content their child views on their supervised YouTube account is appropriate for their age.

  • In the EU, 73% of survey respondents who are parents and have used YouTube supervised account tools said they agree that YouTube’s supervision tools give them confidence that their child is accessing a safer and more controlled digital environment.

Creating For Teens on YouTube: Teens often look at creators for guidance as they grow and navigate the world. Together with global experts, we created a new guide of principles to help you make content that’s responsible, fun, and positive while avoiding harmful qualities so teens can build confidence, connection, and community online. These are the High Quality Principles included in the Creator Guide, to inspire teens to explore, learn, and feel good about themselves:

  • Joy, Fun And Entertainment: Show humor and warmth that lift teens’ moods like a day-in-the- life video or funny, self- accepting outtakes.

  • Curiosity and Inspiration: Encourage exploration through creative tutorials, behind-the-scenes demos, or new hobbies that are easy to try.

  • Deepening Interests and Perspectives: Create deeper dives into subjects teens love, like music, gaming, or fashion, and show process, not just outcomes.

  • Building Life Skills and Experiences: Offer relatable guidance for real-life moments, like teamwork or budgeting, to help them prepare for the future.

  • Credible Information that Supports Well-being: Share accurate, age-appropriate information. Use trusted sources and avoid spreading misinformation.

The Creator Guide also includes a series of top tips for creators to be positive online role models. These include:

  • Set the tone for your community: Speak up against hate, avoid unproductive conflict, and challenge misinformation, while distinguishing between fact and opinion.

  • Create a safer space for everyone:  Encourage teens to revisit their privacy settings, curate their feeds, and unfollow accounts that harm their well-being.

  • Support teen resilience and well-being: Whether it’s from pressures to succeed, to look a certain way, or to fit in with their peers, teens can face an overwhelming amount of stress, leading to burnout and other negative outcomes. Your content can give teens the right tools to build resilience and combat stress.

  • Help teens thrive on and offline: Your impact as a creator doesn’t stop when teens log off. By showing creative ways to connect with friends and family and prioritising healthy habits, you remind them that balance matters.

Teen Creation Guidelines_2-Pager

Increased SME investment in digital transition could add €8.3 billion to the Irish economy

Digital Business Ireland (DBI), the country’s largest representative body for digital and online businesses, has today issued a major new report on supporting the further growth of digital commerce in Ireland. The report, titled ‘Taking Digital Commerce in Ireland to the Next Level’ includes and an economic assessment which estimates that doubling the average level of digital investment by Irish SMEs could add €8.3 billion to the Irish economy.
Digital commerce in Ireland is booming, driven by Irish consumers, with Ireland among the European leaders in terms of online purchasing. This level of consumer demand offers a real and tangible opportunity for businesses in Ireland. In 2024, 37.9% of small enterprises were engaged in digital commerce (CSO) – the second highest in Europe – yet many SMEs have still not reached the level of digital maturity required to compete effectively.
The report argues that businesses should be seeking, on an ongoing basis, to upscale their digital maturity and enhance their digital commerce capabilities. The report also sets-out a new Digital Maturity Model for Ireland that cover five levelsFoundational, Operational, Embedded, Transformational, Exploratory.
Following the publication of the report, Victor Timon, Chair of Digital Business Ireland, said: “The reality of digital transition is that it is a task that is never completed. The tempo of change never slows. For all the progress we have made as an economy, the accelerating pace of digital innovation and the unprecedented opportunities offered by AI means there is always new ground to travel and there is always another level to be reached. Digital Business Ireland’s core message is that all businesses should be striving and supported to move up to the next level of digital maturity. But to achieve this there needs to be transformative uplift in business investment in digital transition in Ireland.”
The report recognises that government and state enterprise agencies including Enterprise Ireland, Fáilte Ireland and the Local Enterprise Offices have played a vitally important role in supporting businesses on their digital journey.  However, the report comes against the backdrop of data which shows that while 74% of Irish SMEs have reached a basic level of digital intensity, only 39% have achieved an advanced level (EU Digital Decade). At the same time, the percentage of Irish SMEs investing in digital transition is falling (ESRI).
The report identifies a number of recommendations for future business supports from both Government and industry. Among the key recommendations are:
  • The introduction of a second, higher-value tier of the Grow Digital Voucher to support businesses in Ireland to invest in next-level digital commerce capabilities, building on the discontinued Enterprise Ireland Online Retail Scheme.
  • The introduction of targeted tax measures, such as Accelerated Tax Credits, to incentivise ongoing business investment in next-level digital commerce capabilities.
While the Grow Digital Voucher represents an important measure to support Irish SMEs at the Foundational and Emerging levels of digital maturity with meeting the costs of digital transition, the current €5,000 grant limit is not sufficient to incentivise SMEs to invest in the types of technologies and capabilities set out in the report.
Feedback to Digital Business Ireland from its member companies and partners has indicated that the previous Enterprise Ireland Online Retail Scheme had proven effective and that a similar scheme should be reintroduced to help business to meet the costs of ongoing investment in upscaling their digital retailing capabilities. Digital Business Ireland also believes tax measures could prove an accessible and effective fiscal approach to incentivising and unlocking business investment in digital transition and the adoption of AI.
The report also discusses how digital advertising is essential to the success of digital commerce, offering businesses, especially SMEs, an accessible and cost-efficient means of reaching interested consumer and growing their sales. The report recommends that the Irish Government actively champion policy positions at an EU level which seek to preserve and strengthen the ability of business in Ireland to use personalised ads. The report also recommends that Government conduct an assessment of the value of digital advertising to the Irish economy and jobs.
The report sets out a number of case studies of Irish-owned brands and retailers who have developed their digital commerce presence with the support of digital agencies who members of DBI:
  • Golden Discs – supported by Truffle Hog
  • Elephant Living – supported by Core Optimisation
  • Lily O’Briens – supported by All human
The report also includes a case study of the Strategic Banking Corporation of Ireland (SBCI) who are a DBI partner and who are playing a leading role in supporting Irish businesses seeking to access finance to invest in digital transition.

Dublin Fire Brigade invests in location intelligence

Esri Ireland, the market leader in Geographic Information Systems (GIS), announces that Dublin Fire Brigade has deployed a new digital mapping system designed to improve emergency response, strengthen firefighter and public safety, and enhance how critical resources are allocated across Dublin city and county.

Ireland’s largest fire and rescue service, Dublin Fire Brigade was founded over 160 years ago. It provides fire, rescue, and emergency ambulance services 24 hours a day, 365 days a year, to Dublin’s 1.5 million citizens. It recently established a new Organisational Intelligence Unit with a key goal to optimise the use of location-based information to effectively manage fire risks and help keep communities safe.

Built using Esri’s ArcGIS technology, the new digital mapping system brings together operational data, such as the locations of fire stations and historic fire incidents, with third-party data – including census and population health information – for the first time.

Enhanced insights support increased safety for both the public and firefighters by raising awareness of buildings in Dublin with fire safety issues – such as inadequate means of escape, building defects, or over-occupancy. Using the technology, Dublin Fire Brigade can now map this information and put effective response plans in place that take known issues into account.

What’s more, the technology is enabling Dublin Fire Brigade to carry out more targeted community fire prevention activities by focusing citizen safety campaigns on specific vulnerable groups, especially in locations that are experiencing clusters of dwelling fires. It can easily see where fire safety efforts are still needed to reach at-risk communities, as well as contextual data such as concentrations of smokers or elderly people.

In addition, Dublin Fire Brigade is using Esri’s ArcGIS technology to identify optimal locations for new fire stations as Dublin continues to expand, as well as to ensure that aerial fire appliances are strategically located to reach the tallest and highest-risk buildings.

Dublin Fire Brigade plans to make the system widely available across varying departments within the organisation to enable more strategic planning and informed decision-making.

Rob Howell, Station Officer, Organisational Intelligence Unit, Dublin Fire Brigade, said: “It has been a really successful collaboration. The consultants at Esri Ireland have a high level of expertise, both in terms of their GIS knowledge and their project management skills. This technology gives us the ability to target our fire prevention strategies – we can deliver campaigns in the right locations to reach the most vulnerable people and have the biggest impact in terms of community fire prevention. Equally, we have to consider firefighters’ health and safety as well as that of the general public and, by being better informed, we can improve our responses to incidents and keep our responders safe in fires and other emergency situations. The potential for location intelligence in the fire service is absolutely huge and has a big role to play in our future.”

Gareth McBride, Customer Success Manager, Esri Ireland, said: “Dublin Fire Brigade is continuously evolving the fire service to meet the needs of Dublin’s residents, businesses, institutions, and visitors. To support this, it is embedding geospatial data intelligence at the heart of operational and strategic decision-making. Location intelligence is helping the fire brigade in managing and reducing fire risks, addressing some of the biggest dangers in a changing cityscape. We are delighted to be working with Dublin Fire Brigade on such an important and necessary project, and excited to see its expanded capabilities as the technology is rolled out more widely.”

HP OfficeJetPro 9135e Printer review

The HP OfficeJet Pro 9135e is positioned as the flagship of HP’s latest OfficeJet lineup, designed specifically for heavy-duty home offices and small businesses. It replaces the popular 9025e, bringing subtle but meaningful refinements in speed, security, and paper handling.

If you are looking for a “laser alternative” that can handle high-volume document workflows without the bulk of a toner-based machine, this is one of the strongest contenders on the market and comes with a very nice external touchscreen display and also you can print direct from your mobile phone or laptop via the HP Print app which works really well.


Key Specifications

Feature Performance
Print Speed Up to 25 ppm (Black) / 20 ppm (Color)
Paper Capacity 500 sheets (Dual 250-sheet trays)
Scanner Single-pass, 2-sided (duplex) ADF (35 sheets)
Monthly Volume Recommended up to 2,000 pages
Connectivity Dual-band self-healing Wi-Fi, Ethernet, USB, Bluetooth

This is a Productivity Workhorse, The standout feature is the dual 250-sheet paper trays. This allows you to keep a full ream of paper loaded at all times, or use one tray for standard A4/Letter and the other for specialized media like envelopes or letterheads.

With Efficient Scanning the single-pass duplex ADF is a lifesaver for office environments. It scans both sides of a page simultaneously, which is significantly faster and more reliable than “reversing” ADFs that physically flip the paper.

Modern Interface & Security, The 4.3-inch color touchscreen is responsive and intuitive. It also features HP Wolf Pro Security, which provides hardware-level protection against cyber threats—a rare but welcome addition for home office hardware. You can see more in the video review below.

The printer can be noisey like others when printing a large run of sheets again you can get a sample in the video below but in fairness most printers suffer this.

The HP OfficeJet Pro 9135e is a refined, reliable evolution of the 9000 series. It is best suited for users who value paper capacity and scanning speed above all else. This is Ideal for poeple that  frequently scan double-sided documents and need to print 500+ pages a month without constantly refilling the paper tray.

Key Features

Duplex printing

Allows you to print on both sides of the page, cutting your paper use by up to 50%.

Scan size ADF (maximum)

Allows multiple pages to be copied or scanned at one time

Borderless

Borderless photos are printed right to the edge of the paper. You get beautiful photo prints with no trimming!

Digital sending standard features

Save time by sending scanned documents or photos directly from your printer to email recipients.

Wireless capability

HP wireless direct is a new feature that allows your Wi-Fi capable devices (for example: smart phones, tablets, or computers) to make a wireless network connection directly to your printer without using a wireless router or access point.

Connectivity standard

Add this device to your office Ethernet network to share with your workgroup.