Benefits, Steps and Limitations of Customer Support Outsourcing
Every stage of company growth is inevitably accompanied with certain changes. With a rapidly growing business, it may be even…
Dell Technologies invests €2M in the newly redeveloped Customer Solution Centre in Cork
Minister for Public Expenditure and Reform Michael McGrath TD joined Dell Technologies Ireland to officially open the newly redeveloped Customer…
Why Merchants Should Outsource Customer Care
Customer care is one of the most important responsibilities for any company. Merchants want to provide the best possible service…
64% of Irish organisations View Customer Service as a Revenue Generator
Salesforce (NYSE: CRM), the global leader in CRM, today released the fifth edition of its State of Service report that…
Salesforce Report Shows 86% of Irish Respondents Say Experience Is as Important as Products
Salesforce, the global leader in CRM, today released the fifth edition of its State of the Connected Customer report that…