Tag: Business

Galway County Council Launches Revamped Bilingual Website

Galway County Council has launched a completely redesigned bilingual website aimed at delivering faster, clearer, and more accessible information to residents, businesses, and visitors.

The new site, available at Gaillimh.ie and Galway.ie, was developed by award-winning Irish web services company Annertech. It now offers 100 per cent Irish-language content, improved translation management, and the ability to deliver dynamic updates including rich media, event announcements, and severe weather alerts.

Core services, including Planning, Housing, Environment, Libraries, Climate Action, Community, and Business and Economy, are easily accessible from the home page. Visitors can also sign up for location-based alerts on road works, planning applications, severe weather, and community notices through the MapAlerter service.

With the majority of users accessing the site on mobile devices, page layouts automatically adjust to fit smartphones and tablets.

Liam Conneally, Chief Executive of Galway County Council, said, “We have incorporated the views of elected members and the public, along with best practices in local government web service delivery, when redesigning the site. This ensures that the most up-to-date information about our services is presented in a modern, user-friendly interface with improved navigation and accessibility features.”

Katie O’Connor, Director of Finance, Motor Tax, ICT and Digital Transformation, described the launch as “a major step forward in making our services clearer, faster, and more accessible.”

She added, “The upgraded bilingual site ensures reliable access to council information and services at all times. It follows the Local Government Service Catalogue, presenting information around what people need.”

Michael Martyn, Head of Information Systems, commented, “By rewriting all content in plain English and Gaeilge, building on an open-source platform, and making Irish-language content a core feature, we are making it easier for people to find what they need, when they need it. This is about putting the user first, whether they are a resident, a business, or a visitor to Galway County.”

The site is built on Local Government Drupal, an open-source platform shared by councils in Ireland and the UK, with sharing of additional development and features on a build-once, share-many basis.

Visit www.Gaillimh.ie and www.Galway.ie.

ESET Updates Its Home Security Portfolio for Advanced Ransomware and Scams

ESET, a global leader in cybersecurity solutions, today announces its upgraded consumer offering, ESET HOME Security and its Small Office/Home Office (SOHO) offering, ESET Small Business Security. Launched earlier in 2025 for businesses and enterprises, today’s release makes ESET’s award-winning Ransomware Remediation feature available to consumers and SOHOs. ESET Ransomware Remediation seamlessly creates encrypted backups – enabling users to detect, block, and recover from ransomware attacks with minimal disruption.

Recognizing scams as a global threat that can harm virtually anyone, anywhere, at any time, ESET now delivers enhanced scam protection, addressing attacks vectoring from all types of sources, including SMS, email, phone calls, URLs, QR codes, malicious files, and more. ESET also launched advanced functionalities within existing features, including Microphone Monitor and Website Security Inspector.

“As a progressive digital life protection vendor, ESET carefully monitors the current threat landscape and develops its protection solutions accordingly,” said Viktória Ivanová, Vice President of Consumer and IoT Segment at ESET. “Heightened scam protection, added Ransomware Remediation, and multiple privacy protection improvements make both ESET consumer and SOHO offerings robust, all-in-one solutions for households and Small Office/Home Offices seeking reliable security that has low impact on performance and is easy to use.”

This launch expands the availability of ESET VPN to ESET HOME Security Premium users. The updated ESET HOME security management platform simplifies security management, making it easier for home admins to protect their families, and SOHO owners to observe exactly who and what are protected, and to distribute security apps with a consistent, simplified experience.

Key ESET HOME Security/ ESET Small Business Security (for Windows) improvements include:

Ransomware Remediation — Originally developed for large businesses, Ransomware Remediation minimizes the impact of ransomware attacks. Once a potential ransomware threat is identified by ESET Ransomware Shield, ESET Ransomware Remediation immediately creates backups of affected files, and after the threat is mitigated, it restores the files, effectively reverting the system to its previous state.

 Enhanced privacy protection — New Microphone Monitor detects and alerts users to any unauthorized attempts to access the microphone hardware on Windows devices.

 Enhanced browser security — New Website Security Inspector adds an extra layer of protection against phishing, scams, and malicious websites. This feature scans the rendered HTML in the browser to detect malicious content that can’t be detected on the network level and by URLs blacklist.

New ESET Cyber Security/ ESET Small Business Security (for macOS) features and updates:

macOS 26 Tahoe support — User can enjoy ESET Cyber Security on the latest version of macOS.

HTTPS & HTTP/3 support — Improves overall end-user protection when online.

Device Control — This feature monitors and manages external devices connected to the Mac. It helps protect against malware and unauthorized transfers of data by restricting access to specific device types or even individual devices.

ESET HOME Security and ESET Small Business Security are available across all major operating systems—Windows, macOS, Android, and iOS—and cover all typical smart home devices. On top of that, ESET Small Business Security also protects Windows servers. The updated offerings are designed to address the evolving threat landscape with special attention to prevention – ensuring a best-in-class user experience because truly effective cybersecurity should be easy to set up and administer.

More information about ESET’s consumer offering and subscription tiers can be found here. A detailed description of the SOHO offering is available here.

SETU launches ‘Elevate’ digital resource to support micro-enterprises in the region

South East Technological University (SETU) has launched a new digital resource to support micro-enterprises in the region. ‘Elevate’ is an online platform that provides entrepreneurs with easy access to practical business assessments that help identify strengths and areas for development across a range of enterprise competencies.

The platform offers free online tools to evaluate digital readiness, sustainability practices, and innovation capacity, and to support succession planning. These tools enable businesses to identify growth opportunities and take clear steps towards development.

A key feature of Elevate is a set of interactive diagnostic tools that help business owners assess and challenge their operations. After completing a short series of questions, users receive a tailored report with recommendations to support future planning and sustainable growth. Each assessment takes only a few minutes to complete and focuses on strategic themes that can be further supported by SETU’s business support team.

The initiative is part of SETU – TU RISE (Technological University Research and Innovation Supporting Enterprise), which is strengthening research capacity and deepening engagement with enterprises across the south east. Elevate complements the activities of SETU’s recently launched Rural Innovation Hubs in Hacketstown, Urlingford, Rosslare Harbour and Dungarvan, giving business owners the opportunity to engage with the university in their locality or online.

Commenting on the new initiative, Brian Ogilvie, Head of Entrepreneurship and Rural Engagement, said, “As part of SETU’s wider activities to foster entrepreneurship and business engagement, Elevate reinforces our commitment to the business community, particularly those in rural locations.”

Ian Campbell, Business Development Manager at SETU, added, “Alongside our four new rural innovation hubs across the region, Elevate provides an accessible pathway for business owners to engage with the university’s supports, including our Technology Gateways. It offers valuable insights to inform decision-making and future planning.”

Visit elevate.setu.ie to begin your business’s journey with SETU.

Toast teams up with Eclective Hospitality Group

Toast the cloud-based restaurant technology platform, today announced that Eclective Hospitality Group, Ireland’s largest hospitality group, has implemented Toast across its portfolio, highlighting Toast’s growing role as a trusted partner in Ireland as the company celebrates 3 years in market.

This new collaboration sees Toast’s technology platform deployed across 25 Eclective venues, including iconic brands like Angelina’s, Elephant and Castle and Wowburger.

Toast’s technology seamlessly connects every aspect of Irish hospitality businesses, from kitchen to customer. Eclective will utilise Toast technology to strengthen operational flexibility, provide greater ease of use and responsiveness, improve staff efficiency, and enhance the overall guest experience.

“As Ireland’s largest hospitality group employing 850 people across 27 venues, we need a technology partner that can scale with our ambitions while understanding the unique demands of running a restaurant in Ireland,” said Dave Mongan, COO at Eclective. “Toast eliminates the complexity of managing multiple systems across our portfolio. Toast gives us the tools that power service and allows us to focus on what matters most – creating exceptional experiences for our guests. This partnership positions us perfectly for our next phase of growth.”

“Delivering a great guest experience requires a restaurant to have exceptional tools and technology,” added Daniel Hanigan, Executive Chef at Angelina’s. “By leveraging technology like Toast’s Kitchen Display Systems to improve efficiency in the kitchen, our team will have more time to focus on creating exceptional food experiences.”

“Partnering with an ambitious, forward-looking organisation like Eclective represents a defining moment in Toast’s journey here in Ireland,” Ana Munoz, GM of International at Toast said.

“Working with a group of this scale and caliber is a testament to the depth and presence we’ve built in the local hospitality community over the past three years. We know that Irish restaurants want both great technology and a provider who truly understands them, and we’re the ideal choice for growing restaurant groups here and across our other international markets.”

Toast is the restaurant technology partner of choice for many of Ireland’s leading hospitality businesses, including Bewley’s, Kicky’s and OAKBERRY.

Toast’s presence in Ireland includes Customer Support, Research and Development, and Sales and Marketing teams in Ireland, and is recognised as a Certified Great Place to Work in Ireland.

Toast supports many Irish communities through Toast.org, the company’s philanthropic arm. Some of Toast.org’s programmes in Ireland over the last 3 years include a €50,000 donation to Airfield Estate for a new community garden that supports local food education. Toast.org’s continued community investment reflects Toast’s on-going commitment to supporting communities that make Irish hospitality thrive.

Meet Amazon Quick Suite: The agentic AI application reshaping how work gets done

Quick Suite helps you cut through the noise of fragmented information, siloed applications, and repetitive tasks to focus on what matters.

Key takeaways

  • Quick Suite is AWS’s agentic AI application that helps employees transform how they find insights, conduct deep research, automate tasks, visualize data, and take actions across apps.
  • Quick connects to your information across internal repositories like wikis and intranets, popular applications, AWS services like S3 and Redshift, and access integrations with MCP to connect to 1,000+ apps.
  • Ask any question and get insightful answers.
  • Battle-tested by tens of thousands of Amazon employees and dozens of customers, you can use Quick for tasks consumer AI shouldn’t handle.

Read more below

We’ve all experienced how AI can transform our personal lives, but this same experience hasn’t been unlocked at work—yet. Consumer AI solutions aren’t connected to all your business data. They don’t have access to the tools you need to get things done at work. And many organizations won’t even let you use consumer offerings, because they lack critical security and privacy features.

That’s why we invented Amazon Quick Suite. It’s the AI experience people love with the security and privacy enterprises trust. Quick is your AI teammate that collaborates with you to get work done. With Quick, you can ask questions and get detailed answers, conduct deep dive research, analyze and visualize data, and create automations for workflows to save time and let you focus on the big picture. And thanks to the enterprise-grade security and privacy standards, Quick can work across all your information, so you finally get the fully featured gen AI experience you want at work, while knowing your queries are never used to train a model.

With Quick, we are entering a new era of work. Interact with Quick through an intuitive, web-based experience or integrations across your browser, Office 365, and more. Working with an AI agent is now as simple as chatting with a teammate. Make a request, ask a question, or automate a task. Quick works with you to help you go from insight directly to action. To see these capabilities firsthand, watch my video overview of Amazon Quick Suite.

We’ve been testing Quick with employees across Amazon and key customers to ensure it’s up to the demands of today’s workplace, and the results speak for themselves. Amazon employees are turning tasks that used to take days into minutes, automating the development of critical reports, and building their own benches of personalized agents. Propulse Lab, a leading marketing automation company, used Quick to streamline their customer service workflows, reducing the average time spent handling tickets by 80%—with a planned expansion of this workflow, they predict they will save over 24,000 hours annually. Based on the results they’ve already seen with Quick, DXC Technology, a global provider of information technology services, is planning to deploy it across more than 120k users, while Vertiv, a provider of critical digital infrastructure, plans to scale their users by more than 25% in 2026.

So how does Quick Suite work?

Bring everything together with Quick Index and Spaces

Quick Index makes it simple for you to connect to the sources and applications that matter. With over 50 built-in connectors for applications like Adobe Analytics, SharePoint, Snowflake, Google Drive, OneDrive, Outlook, ServiceNow, Databricks, Amazon Redshift, and Amazon S3, Quick brings together all your data securely to ensure you have full context for every decision. Using integrations with OpenAPI or Model Context Protocol (MCP) customers can connect to custom resources and 1,000+ apps by taking advantage of popular MCP servers from Atlassian, Asana, Box, Canva, PagerDuty, Workato, Zapier, and many more. You can then add additional files, dashboards, and other information to dedicated Spaces for you and your team to collaborate.

Ask questions and build agents

Once you’ve connected your data to Quick, you can start interacting with the chat assistant. You can ask Quick to write and send communications for you, or if you want Quick to write in your style or for a particular task (like writing a case study), you can use natural language or point Quick at existing guides or documentation to create a custom agent able to communicate in your intended style.

Analyze and visualize data with Quick Sight

Quick Sight makes business intelligence accessible to everyone with a new agentic experience, helping you gain insights to make better decisions. Unlike traditional business intelligence tools that work only with databases and data warehouses, Quick Sight’s agentic experience analyzes all forms of data across all your systems and apps, including your documents.

For example, a marketer can now easily look at a dashboard of their campaign data with metrics and customer feedback and ask questions in natural language about how the campaign is performing. They get a crisp analysis of the data in seconds without hours of manual statistical analysis, compiling sentiment from feedback, and summarizing the findings into a narrative—no business intelligence or data science experience required.

Dive deep into complex questions with Quick Research

Quick Research is the most accurate and reliable research agent on the market, ready to answer your most in-depth questions. It’s like having your own personal Ph.D. to provide comprehensive answers and reports to questions that require extensive research. It uses sophisticated analysis capabilities and extended processing to dive into your company’s data, and the public internet, including real-time information from 200+ outlets like The Associated Press, The New York Times, Washington Post, and Forbes. Quick Research can turn weeks-long research projects into quick-turn results, all with fully cited sources you can trust.

We tested Quick Research on DeepResearch Bench, a comprehensive benchmark for evaluating research agents, using a collective jury, where it provided the most accurate and reliable research across a range of tasks. The Last Mile Delivery team at Amazon used Quick Research to assess the potential impact of new legislation on a particular country that had been previously enacted in other countries. In 30 minutes, Quick Research delivered an in-depth analysis of how this legislation impacted other countries and their associated partner organizations, while also providing details on references and research methodology. This sort of research previously took multiple team members two weeks to complete.

Streamline repetitive tasks with Quick Flows

We all have those routine tasks, like compiling weekly reports or preparing for a recurring meeting, that take up your time every week. Quick Flows helps you use simple prompts to create automated workflows that handle repetitive tasks, reducing errors and freeing you and your team from busy work. For example, a program manager at AWS created a Flow to report on new, in-progress, and closed Asana tickets from the past week, compare them against the previous week’s status and committed items, and generate an executive summary email for leadership, saving multiple hours of manual work each week.

Handle complex multi-system workflows with Quick Automate

When these processes get complex and require hundreds of steps to be securely executed across multiple enterprise systems, like insurance claims processing or onboarding a new employee, teams wish that these tasks could be streamlined, but they lack the sophisticated automation tools and expertise to do it. With natural language prompts or by simply using existing documentation for their standard operating procedure, Quick Automate coordinates even the most complex business workflows across multiple applications, systems, or departments.

For instance, the Amazon Finance team uses Quick Automate to reconcile thousands of invoices every month. Quick Automate pulls information across multiple external transportation management systems, cross referencing this content with internal data from Amazon systems to help teams forecast cashflow, identify payment blockers, and conduct root cause analysis. The team built this automation without a dev team in days instead of weeks, and Quick made it easy to scale across multiple teams. Customers, such as Kitsa, have found the computer use agent in Quick Automate to be the most accurate solution for browser automation, helping them reliably automate their most complex and sensitive workflows across applications at scale.

Quick works wherever you are. With an intuitive web application, extensions in popular browsers like Chrome and Firefox, and extensions in Microsoft Outlook, Teams, and Word, Quick helps you find answers and act immediately in your flow of work.

Quick Suite is already transforming work for Amazon employees and customers

Quick serves people across every department and role—from sales reps to marketers, to CEOs and CIOs, to engineers and IT. Employees across Amazon, along with customers like Vertiv, DXC, 3M, Jabil, dLocal, Propulse Lab, and Kitsa, are already seeing amazing results with Quick:

Research in high gear

Jessica Gibson, vice president and associate general counsel at Amazon, sees an enormous benefit using Quick Research to help the Legal, Public Policy, and Compliance departments keep up with shifting global requirements that impact their business. From a single prompt, Quick Research helps her team synthesize complex requirements for specific geographic regions and provide recommendations at remarkable speed. “This same task used to require many hours of outside counsel, research, and writing,” said Gibson. By using Quick Research to compile these reports, her team can “stay agile while optimizing both time and resources.”

Automations that work

Kitsa, a customer that builds software to help expedite clinical trials, used Quick Automate to pore through hundreds of webpages and found that they were able to analyze sites for clinical trials in days that previously took months—with a 91% cost savings. “Compared to similar offerings like Manus and ChatGPT Operator, we achieved the highest accuracy and data coverage for our use case,” said Rohit Banga, the company’s co-founder and CTO.

Data-driven business decisions

Robbie Wright, a senior product marketer at AWS, uses Quick Flows to build a repeatable workflow to draft monthly business reviews based on business metrics from Quick Sight, campaign performance reporting from Adobe Analytics, and content from emails, and other internal documents. This saves time and helps his team make more informed decisions about ongoing campaigns faster.

“The workflow makes it simple to combine multiple sources into a concise update for our leaders,” Wright said. “I can now complete these projects 90% faster, and the quality of my reports has improved dramatically because I spend less time chasing numbers and more time providing my own insights.”

An AI-driven transformation

Jabil, a global leader in engineering, supply chain, and manufacturing solutions, is embracing Quick so that employees can use natural language to research regulatory updates across key industries faster and to optimize account collections and request for quote (RFQ) submissions. The automations in account collections and RFQs alone are expected to save about $400,000 annually as a result!

“The multi-tier AI architecture powered by Quick consolidates chatbots and information sources, increasing our manufacturing speed and flexibility,” said May Yap, Jabil’s CIO. “As part of our AI-driven transformation, these unified capabilities are helping us drive efficiencies and operational excellence.”

Complex workflows made simple

Natalie Fischbeck works in business development on Amazon’s Workforce Staffing team, and in one week she built 39 customized AI agents using Quick to help her complete complex tasks in minutes.

“Quick has given me the opportunity to create an accessible hub of institutional knowledge that would otherwise be scattered,” she said. “We now have scalable, logic-based agents that track all our leads and solutions at a high level. Because they pull from all our most recent emails and documents, they can provide dynamic updates almost instantly.”

Beyond productivity: A whole new way of working

What strikes me about these examples isn’t just the time saved—it’s how Quick is fundamentally changing our relationship with work. It’s removing the busy work that used to consume valuable time and energy and gives us the time back to focus on what matters. It brings together all the data, metrics, and institutional knowledge you need to make decisions, and helps you act on these decisions to drive outcomes.

We’ve been blown away by all the creative ways people have used Quick so far, and we’re excited to see how others will use it in the future. There are so many possibilities to dig into with these tools, and our team is hard at work finding ways to make them even more useful for customers in the future.

Skillnet Ireland to invest €80m in workforce development for businesses in 2026

Skillnet Ireland, the national workforce development agency, will receive a total of €54.2million in Budget 2026 to deliver skills supports to businesses throughout Ireland. Skillnet Ireland’s exchequer funding will be further bolstered by up to €26 million in private sector matched funding, amounting to a total investment of up to €80 million for workforce development within enterprise in 2026.
Speaking after the Budget announcement Skillnet Ireland Chairperson, Brendan McGinty said:
“This is an important investment in workforce development by Government as part of its support for Ireland’s businesses. Skillnet Ireland, which is industry led, continues to face growing and unprecedented demand for support by Irish enterprises in addressing their workforce development challenges and we continue to work closely with them to support them in that effort.
 
These strategic challenges continue to grow in the face of skills priorities, digital adoption, artificial intelligence, the green economy and the pressing need to boost productivity and innovation across all sectors. By working closely with enterprise, particularly SMEs, we will tailor and prioritise available funding supports to deliver impactful upskilling solutions that build resilience, innovation, and competitiveness, for businesses across the economy.”
Businesses of all sizes can avail of upskilling programmes and business supports through 70 Skillnet Business Networks and Skillnet National Initiatives. Skillnet Ireland will continue its strategic commitment to meet the talent and workforce development requirements of an increasingly digital future, foster the growth of a low-carbon and sustainable economy and to enhance the competitiveness of Irish businesses.
 
Mark Jordan, Skillnet Ireland Chief Executive, said: “The world of work continues to evolve at a rapid pace, and the ability of businesses to adapt depends on the skills of their people. As a knowledge-based economy nurturing our highly skilled workforce is central to our national competitiveness. Skillnet Ireland will continue our work with our partners across government, enterprise, and within the education sector, to address critical skills gaps, and enable employers fully capitalise on the opportunities presented by technological innovation, digitalisation and the green transition.”
To learn more about Skillnet Ireland visit www.skillnetireland.ie        
Skillnet Business Network search tool: https://www.skillnetireland.ie/our-networks/

annke C300 2K 3MP PoE Camera Review

The annke C300 (model 171EP / AP171P0102) is a 2K 3MP Outdoor PoE Security IP Camera designed for homeowners and small businesses who want reliable coverage without a premium price tag. At TechBuzz Ireland we’ve tested a wide range of annke cameras, and the C300 sits at the more affordable end of their portfolio. Although it’s a basic model compared to annke’s flagship cameras, it delivers good image quality and is straightforward to set up, making it a practical entry-level CCTV option.

Design and Build

The C300 has a compact footprint at 138.8 × 60.9 × 57.9 mm, though it remains clearly visible when installed. Its plastic housing is lightweight but carries an IP67 waterproof and dustproof rating, providing durability for both indoor and outdoor installation. For a budget IP camera, the build quality inspires confidence for long-term use in Irish weather conditions.

 

Features

★ 3MP IR bullet network camera

★ 2.8mm lens brings everything back to life

★ Efficient H.265+ compression technology

★ Clear day and night vision with 3D DNR and DWDR

★ IP67 Dust and Waterproof Rating

★ Support PoE &DC12V

 

Key specification

 

 

Setup and Storage Considerations

The installation process is straightforward for anyone familiar with PoE security cameras. The C300 can be connected to:

  • A compatible NVR system
  • annke Vision desktop software (free to download)
  • SADP tool for network detection and setup

Our setup using the annke Vision software was quick and smooth, making it easy to view and configure the camera on a laptop.

 

ANNKE Download Center: One-Stop Resource for Software & Setup Guides

 

 

Security setup requirements

 

 

 

As part of the setup adding a camera is reasonably straightforward.

As there is no onboard storage on the camera, options for storage have to be decided

 

One important note for buyers: the manual incorrectly suggests SD card support. This particular model does not include an SD slot or onboard storage, meaning users will need to plan for external NVR storage or network-based recording. While this may be a limitation for those seeking standalone recording, it is a common trade-off in budget PoE models.

Day and Night Performance

In daylight, the C300 produced clear and colourful 3MP footage, suitable for property monitoring. The wide-angle lens captures a good field of view, although fine detail such as facial recognition at distance is limited compared to higher resolution 4K cameras.

At night, the EXIR 2.0 infrared provided stable black-and-white images with visibility up to 20m. While it won’t replace colour night vision cameras in detail or range, it is perfectly functional for general surveillance of entrances, driveways, or back gardens.

Motion detection alerts worked well during testing and were responsive across both daytime and nighttime scenarios.

Warranty and Reliability

annke backs the C300 with a two-year warranty, offering reassurance to buyers who want reliable long-term performance. For an affordable outdoor PoE camera, the warranty coverage is a strong selling point.

Broader annke Ecosystem

At TechBuzz we’ve tested several of annke’s product lines, most notably the NightChroma 3.0 PoE Cameras and other PoE-based models. Annke’s wider portfolio also includes wireless security systems for cable-free setups and advanced PTZ units with 25x and 32x optical zoom, as well as complete 4K / 12MP multi-camera NVR kits. While we have not yet tested the wireless or PTZ systems, it’s important to flag them as part of annke’s broader offering, giving consumers a range of options from entry-level cameras like the C300 through to high-end professional solutions.

Conclusion

The annke C300 is a competent and reliable budget outdoor PoE security camera. It cannot compete with Annke’s advanced NightChroma or colour night vision cameras in terms of resolution and detail, but it performs well as a cost-effective solution for basic surveillance needs.

With easy PoE setup, dependable day/night image quality, and the reassurance of a two-year warranty, the C300 makes sense for users looking to secure their home or small business without over-spending. As an entry point into annke’s ecosystem, it offers solid performance and a straightforward user experience, backed by the wider support of annke’s software and NVR options.

For those considering PoE CCTV the C300 provides an accessible starting point at a reasonable cost.

BUY

Other annke reviews 

Video Review

 

 

Landmark Technologies boosts automation for businesses with Rewst partnership

Landmark Technologies, an Irish provider of IT and cybersecurity services, today announces a new partnership with Rewst, the leading automation platform purpose-built for managed service providers, to boost efficiency and streamline operations for Irish businesses.

Rewst technology automates up to 60% of IT and business processes – including helpdesk, onboarding, and billing functions – reducing the need to hire additional staff and implement or develop new internal systems. It speeds up traditionally lengthy processes across areas such as ticket resolution, password resets, invoicing, and reporting, with average savings for businesses of up to 500 hours per month.

This technology helps organisations to simplify their operations by improving integration, workflows, and accuracy, while reducing costs and enhancing the customer experience. The partnership will enable Landmark to better address these evolving customer needs, strengthen its automation capabilities, and support both company growth and the continued expansion of its client base.

Landmark has also rolled out a self-service portal which enables customers to submit and track IT requests round-the-clock, automates permissions to access folders and files, and provides a facility to add or remove joiners and leavers. This will ultimately lead to a reduced number of tickets, uninterrupted service, and quicker resolution times. Landmark will continue to add new automated services as the demand for increased system integration and streamlined workflows grows.

This fully managed solution is flexible and scalable in line with business growth, and frees up skilled teams to focus on core business tasks. In fact, Rewst’s platform saves customers an average of €615,000 annually in reduced manual effort, errors, and delays.

Ken Kelleher, Managing Director, Landmark Technologies, said: “This new partnership will be a game-changer for customers with the ability to remove highly repetitive elements from their key business processes – ranging from IT and HR to finance and customer service. The addition of Rewst’s platform to our portfolio will enable us to continue to meet the changing requirements of organisations as the business landscape evolves faster than ever before. This technology strengthens our ability to deliver fast and cost-effective IT support, while improving system integration and workflow efficiency. We are excited to roll out this cutting-edge automation technology to customers to support their continued growth and innovation.”

Melvyn White, Director of Sales – EMEA, Rewst, said: “Automation can help businesses to turn some of their biggest challenges into opportunities. We are looking forward to working closely with Landmark as they have the proven experience and skills to deliver our platform to a wide range of Irish organisations. This is especially important as the needle turns increasingly towards the adoption of automated and more streamlined processes. In turn, this will enable businesses to remain competitive and keep a sustained focus on their own growth.”

Irish family-owned Kepak invests in major digital overhaul

Family-owned Irish meat manufacturer, Kepak, has successfully completed a major Microsoft Dynamics 365 F&O across its UK and Ireland estate, marking a significant step in its drive to futureproof business operations. The digital transformation project was delivered by Microsoft ERP, CRM, and Power Platform specialist, Nexer Enterprise Applications.

Kepak sources meat from thousands of farmers across Ireland, the UK and creates products to supply major retailers and foodservice chains including Tesco, Asda, Burger King, and McDonald’s.

Futureproofing the operational systems of a longstanding family business, Nexer replaced Kepak’s legacy Dynamics AX 2012 platform, which was no longer fit for purpose across supply chain, warehouse, and finance processes. This process ensured Kepak’s systems, from suppliers to the final customer-facing transaction, are future-proofed and will grow alongside the beloved, Irish, family-owned company. With Kepak sites already live and the UK rollout of the new systems now complete, the programme is in the final throes of implementation and moving into its post-live hyper-care phase.

Throughout the programme, Nexer consolidated Kepak’s operations by introducing a central billing team to replace site-by-site invoicing, thereby streamlining customer billing across all major accounts. At the same time, supply chain, warehouse and finance workflows were standardised onto a single Dynamics 365 platform, eliminating disparate systems across eight Irish and multiple UK facilities. Underpinning these improvements is a robust solution and production architecture, designed by Nexer’s technical and production architects, which ensures scalability for ongoing growth and future enhancements.

Jeremy O’Callahan, CIO of Kepak Group, commented:

“This transformation has been a true partnership. Replacing our end-of-life AX system with Dynamics 365 through Implement365 gives us the consistency and agility we need to support our farmers and customers alike. Nexer’s strategic support was critical to ensuring the implementation process went as smoothly as possible as business continued around it.”

Martin Burden, Commercial Director at Nexer Enterprise Applications, added:

“With Kepak, we’ve helped to futureproof their ever-evolving supply-chain, warehouse and finance operations through Microsoft Dynamics 365 consolidation. As we move into hyper-care, our focus remains on fine-tuning and ensuring Kepak realises ongoing value from its investment across both Irish and UK markets.”

For more information on Nexer Enterprise Applications, visit: https://nexergroup.com/uk/microsoft-business-applications/