Tag: #AI

RoEx Unveils Automix: Accelerating Music Production with AI-Powered Audio Enhancement

RoEx, an innovative music tech startup was born to simplify technology for creative minds. RoEx has its roots in academia, born out of a PhD project at the intersection of Music and Machine Learning, with Queen Mary University of London. Under the leadership of David Ronan, RoEx’s mission is to revolutionise the process of audio production, thereby democratising music creation for up-and-coming artists.

RoEx’s mission is embodied in its newest groundbreaking product, Automix, a game-changing tool that brings AI-powered mixing to the forefront of music production.

At its core, Automix simplifies and enhances the intricate processes of music production. With an intuitive interface and user-friendly controls, it empowers musicians, producers and content creators, of all skill levels, to achieve professional-grade results quickly. By leveraging the power of AI, Automix optimises elements such as balance, EQ, compression, and spatialisation to deliver polished, studio-quality audio that meets industry standards.

David Ronan, RoEx CEO comments: “Just as Instagram transformed photography by making filters universally accessible, we aspire to revolutionise the world of music production. We recognise the modern musician’s desire for professional sound without the intimidating complexities of compressors, EQ settings, or the necessity for costly studios and intricate plugins. Our mission is to make top-tier production quality both accessible and efficient for all creatives, without any barriers.”

Image: RoEx CEO – David Ronan

This innovative solution allows producers and content creators to upload tracks they’ve home-recorded and transform them into professionally finished pieces, within minutes. With Automix, users can elevate their content, delivering continuous value at an unprecedented level. RoEx aspires to shoulder the technical aspects of music production, allowing artists to concentrate on their creativity. In essence, RoEx is the realisation of a vision to foster creativity, through groundbreaking technology.

“Looking to the future, we envisage our technology integrating seamlessly with various DAWs, whether they are traditional desktop systems or emerging cloud-based platforms. While the exact roadmap is still unfolding, our direction is unwavering: to democratise professional music creation, making it accessible and intuitive for all,” continues Ronan.

This innovative venture brought together CEO, David Ronan, alongside Professor Josh Reiss, Founder of LANDR. Their mission took its initial step with the launch of Mix Check Studio, a free AI tool created to identify mixing issues and offer improvement suggestions. Renowned Mix and Mastering Engineer Rich Keller, with 47 Platinum and 7 Grammy Nominations, shared his thoughts: ‘With tools like Mix Check Studio and Automix, RoEx is at the forefront of the AI audio processing revolution. I can only imagine the platform’s growing capabilities as it evolves. Whether you’re a seasoned pro or a bedroom songwriter, RoEx is poised to redefine your workflow and help you achieve your sonic aspirations.”

The foundation of RoEx on mixing systems was rooted in pioneering research and is currently in the patenting process. While they offer an additional mastering service, its primary aim is to enhance the exceptional quality achieved through their AI-driven mixing system.

“Our unique focus on mixing, as opposed to just mastering, allows us to address a more intricate challenge – handling multiple input tracks as opposed to the single-track input nature of mastering. We take pride in leading the industry forward as the first to introduce a comprehensive AI mixing system to the market. RoEx’s Automix permits the concurrent mixing of up to eight tracks and even provides parallel mixing capabilities, with no restrictions. This feature facilitates users to mix an unlimited number of tracks using subgroups, an offering that remains unmatched in the industry,” concludes David Ronan, CEO of RoEx.

Dell Technologies Growing Generative AI Portfolio Speeds Business Transformations

Dell Technologies (NYSE: DELL) expands its Dell Generative AI Solutions portfolio, helping businesses transform how they work along every step of their generative AI (GenAI) journeys.

“To maximize AI efforts and support workloads across public clouds, on-premises environments and at the edge, companies need a robust data foundation with the right infrastructure, software and services,” said Jeff Boudreau, chief AI officer, Dell Technologies. “That’s what we are building with our expanded validated designs, professional services, modern data lakehouse and the world’s broadest GenAI solutions portfolio.”

Customizing GenAI models to maximize proprietary data

The Dell Validated Design for Generative AI with NVIDIA for Model Customization offers pre-trained models that extract intelligence from data without building models from scratch.

This solution provides best practices for customizing and fine-tuning GenAI models based on desired outcomes while keeping information secure and on-premises. With a scalable blueprint for customization, organizations now have multiple ways to tailor GenAI models to accomplish specific tasks with their proprietary data. Its modular and flexible design supports a wide range of computational requirements and use cases, spanning training diffusion, transfer learning and prompt tuning.

Dell Validated Designs for Generative AI now support both model tuning and inferencing, allowing users to more quickly deploy GenAI models with proven infrastructure including the Dell PowerEdge XE9680, the industry’s best performing AI server, or the Dell PowerEdge XE8640, with a choice of NVIDIA® Tensor Core GPUs and NVIDIA AI Enterprise software, which offers frameworks, pre-trained models and development tools, such as the NVIDIA NeMo™ framework, and Dell software. By combining compute power with storage options, such as Dell PowerScale and Dell ObjectScale, customers can rapidly feed models with multiple storage data types with the validated design. The infrastructure is also available as a subscription via Dell APEX.

“We’re implementing Dell PowerEdge XE9680 servers with NVIDIA H100 Tensor Core GPUs into the high-performance computing cluster at Princeton for large language modeling to help drive new levels of discovery,” said Sanjeev Arora, the Charles C. Fitzmorris Professor in Computer Science, Princeton. “This system gives researchers in natural sciences, engineering, social sciences and humanities the opportunity to apply powerful AI models to their work in areas such as visualization, modeling and quantum computing.”

Preparing data, people and processes for GenAI

Dell is applying its process and expertise to help customers generate better, faster business results with expanded GenAI professional services capabilities:

  • Data Preparation Services provide customers with a clean, accurate data set in the right format enabling AI projects to move smoothly while simplifying data integration and delivering quality data output.
  • Dell Implementation Services establish an operational GenAI platform for inferencing and model customization, accelerating time to value. Paired with Dell Managed Services, Dell can operate the full NVIDIA-based GenAI solution, improving operational efficiency and allowing customers to focus on building their proprietary GenAI use cases.
  • Education Services help customers gain the critical skills to close the GenAI capabilities gap.

“Our recent study on Generative AI use in the enterprise made it clear organizations are adamant about being able to use their own data to customize key foundation models, but also need assistance in helping prep their data for that work,” said Bob O’Donnell, president and chief analyst, TECHnalysis Research. “Dell’s latest Generative AI solutions and partnerships offer a broad set of capabilities that help companies capitalize on this potential, bridging knowledge gaps and ensuring data drives discernible, impactful business results.”

Modernizing data infrastructure for AI and analytics

Dell and Starburst are strengthening their relationship to help customers accelerate AI and analytics efforts. This will culminate with an open, modern data lakehouse solution.

The solution will integrate Starburst’s analytics software with Dell’s PowerEdge compute platform, combined with Dell industry-leading storage,2 helping customers extract insights from data wherever it resides. Built with open software principles, customers will gain easy and secure access to multicloud data to get the most value for analytics and AI-driven workflows and deployments.

“Our customers have made it clear they need a robust data platform for accessing distributed data across multicloud environments to drive and operationalize AI efforts,” said Justin Borgman, CEO, Starburst. “By integrating our deep analytics capabilities with Dell’s leading infrastructure and global enterprise services, we can offer customers an open, multicloud data lakehouse solution that quickly and easily makes data available to AI workflows anywhere.”

Availability

  • Dell Validated Design for Generative AI: Model Customization is available globally through traditional channels and Dell APEX starting late October.
  • Dell Professional Services for Generative AI are available in select countries starting late October.
  • The Dell open, modern data lakehouse solution with Starburst has planned global availability in the first half of 2024.

Tech Review – Edifier W320TN Earbuds With Adaptive Noise Cancellation And AI Multimodal Adaptive System

The Edifier W320TN Earbuds are the latest on offer from the brand that delivers great audio products at decent prices and we are no stranger to them here and as always look forward to their latest tech when it drops, speaking of their latest earbuds have been here some time now and we have been testing them over the last while and today we will take a look at what you get for your money in a very saturated market.

Packaging is the same as always which is clean and to the point which we like and all is straight forward from there as you will see in the video review below, you get your earbuds,books and cable and you are good to go, there is no tips this time around.

The case is quite nice and will fit any pocket and has a glossy finish that matches the earbuds, I do like the colour here and it is different than the normal black and white colours we tend to see all the time, the earbuds have a small stem with a pinch area on the end, so it is not a touch sensitive area or button which some might need some time to adjust but they work well after a few minutes even for me who uses so many earbuds.

The design is a standard one however the angle of the earbuds is better and fit well in the ears and will not fall out and look nice when worn. Battery life is decent and on par with the company’s suggestions.

When it comes to sound you can only expect decent quality sound from Edifier and this is exactly what you will get here and overall the sound is excellent, gamers can also avail of gaming mode with up to 80ms latency which is now becoming a standard feature, with all the usual testing runs I do there was no lag latency no distortion when maxed out either and all highs lows and mids in all genres, Netflix and movies listen to which makes for a really good audio experience.

The controls have all the options required to save you the hassle of taking out your phone and so on and you can see all this in operation in the full review below and finally for calls these were excellent too with no issues either end on my testing.

 

The App 

 

 

Main Features:

  • Long Battery Life. Playtime with ANC off is 5.5 hours plus 22 hours with the charging case.
  • Open Fit & light weight design – reducing the pressure you may feel.
  • Adaptive Active Noise Cancellation automatically offers the most suitable noise cancellation mode., The ANC mode can also be adjusted manually using the Edifier app.
  • Hi Resolution Sound provided by larger 13mm dynamic drivers plus LDAC codec and Hi-Res Audio Wireless.
  • Crystal clear call quality identifies voices and filters out disruptive noise.
  • Wear Detection – Music will play / pause automatically.

Price & Availability:

The W320TN is available at £99.99 from https://www.amazon.co.uk/dp/B0C7Q43WRR

Video Review 

IMI National Leadership Conference to spotlight role of leadership in harnessing potential of AI and driving innovation

The Irish Management Institute (IMI) has today launched the National Leadership Conference 2023 with former Twitter EMEA boss, Bruce Daisley, and former Irish Rugby Captain and Head Coach at La Rochelle, Ronan O’Gara, among the keynote speakers to take the stage at the 70th annual conference.

With AI fundamentally reshaping the nature of work and business, speakers will offer insights on how senior leaders can effectively incorporate AI in their business strategy and harness its powerful productivity gains. Bruce Daisley and Deborah Threadgold, General Manager at IBM Ireland will be among those to speak about how leaders can navigate the disruption caused by AI and the rapid pace of innovation.

Former Irish Rugby Captain and Head Coach at La Rochelle, Ronan O’Gara, is to address the 2023 IMI National Leadership Conference on the critical role of leadership in driving organisational high-performance.

The National Leadership Conference will be held on Thursday, October 12 at IMI’s Sandyford campus. First held 70 years ago, the 2023 event will focus on the themes of Learn, Innovate, and Lead in the context of a dynamic business environment and how business leaders can maintain competitiveness and position their organisation for continued growth and success.

The event will also feature contributions from David McRedmond, CEO of An Post and Fiona Gallagher, CEO of Wells Fargo Bank International.

Commenting on the event launch, Shane O’Sullivan, interim CEO of the IMI, said: “While economic growth in Ireland remains strong, business leaders today are faced with a growing set of challenges including rising costs and an exceptionally tight labour market. With the challenges associated with rising costs and an economy at full employment, and the opportunities presented by AI and new ways of thinking, leaders can play a pivotal role in transforming their organisation for the better. The National Leadership Conference is an important forum for CEOs and business leaders from every sector to listen, learn and share experiences of how best to navigate change and position their organisation for success.

“Celebrating 70 years since its first edition, we’re proud to build on the distinguished history of IMI’s flagship conference to deliver an impressive speaker line-up of domestic and international business leaders for the 2023 conference. Our speakers will share pivotal insights in the areas of Executive Learning, Leadership, and Innovation and the practical steps business leaders can take to drive continued growth and success in their organisations.”

Ronan O’Gara, Head Coach at La Rochelle, commented: “I’m delighted to join industry pioneers across Ireland to share my leadership insights at this year’s National Leadership Conference. The National Leadership Conference is an important platform to share key learnings and practical advice that can support leaders to better position their organisations for success. Across every workplace, new technologies and innovation are changing the nature of work. From sport to business, strong leadership will be critical in ensuring that organisations harness the benefits of this transformation and continue to drive high performance.”

Established in 1952, IMI focuses on enhancing the practice of leadership in Ireland and is a centre of excellence for management education.  In partnership with UCC, IMI supports Irish-based organisations across all industry sectors in developing their management and leadership talent. 

For more info visit  IMI 

Almost two-thirds of digital leaders say AI and cloud investment can increase performance and profitability

Digital leaders are confident that embracing technology across all facets of their business is bringing productivity gains, with nearly two-thirds (63%) surveyed reporting an increase in their profitability or performance by using XaaS in the past 24 months according to the KPMG global tech report. This new report, which surveyed more than 2,100 technology executives, explores the technology strategies employed by organisations across the globe as they embark on the next stage of their digital transformation journeys. It also examines the opportunity presented by emerging technology to drive value and gain a competitive edge during a sustained period of unprecedented market volatility.

Profit, performance and leadership

Respondents see technology investment driving profit or performance improvements of more than 10 percent, up from last year’s most common rate of improvement of around 2.5 percent. Buy-in across leadership for deploying emerging tools and technologies has more than tripled, with the top three areas of investment being artificial intelligence, data and analytics and Xaas.

“The survey results about AI echo the anecdotal sentiment among our client base. The biggest threat to many organisations’ digital transformation ambition is linked to poor collaboration across teams, so leadership and management style can also play a key role,” said Liam Cotter, Technology Practice Lead, KPMG in Ireland.

Advancing ESG priorities

Almost half of respondents (48 percent) agree that advancing their ESG priorities will be a primary innovation goal for their technology functions over the next two years; this is consistent regionally with 53 percent in ASPAC, 46 percent in the Americas and 47 percent in EMA.

Achieving short-term goals

Among those leading businesses where investment in technology is driving confidence and profitability most quickly, AI and machine learning are even bigger priorities. More than two-thirds (68 percent) say these technologies will be vital in helping them to achieve their short-term business goals, compared with 57 percent of the total sample.

The biggest threat to many organisations’ digital transformation ambition is linked to poor collaboration across teams – often due to negative work culture and poor communication. Nine in ten respondents think collaboration with the wider business would be stronger if their tech function were more diverse.

Exploring emerging technologies’ potential

This year, 96 percent of the leaders (the top 15 percent of those surveyed) say their technology function can help the enterprise confidently explore emerging technologies’ potential, compared with 81 percent of businesses overall. Two-thirds of these leaders have reached at least the implementation stage on projects connected to emerging technologies, XaaS, data and analytics, AI, and automation, compared with less than half of the total respondent base.

With 72 percent of digital leaders recording improvements in employee productivity from digital transformation, compared with only 48 percent of the other businesses, the potential benefits are huge. Seventy-one percent say they have enhanced customer engagement, compared with 49 percent.

For more information, visit our website: www.kpmg.ie/techreport2023

TEKenable Invests €1.4 Million in Establishing a Data Analytics & AI Practice Creating 20 New Jobs

Irish digital services company TEKenable is creating 20 new jobs with the establishment of a Data Analytics & AI Practice.

The establishment of TEKenable’s Data Analytics & AI Practice is a key investment area for the company and a critical pillar of its growth strategy.  The Data Analytics & AI Practice will help TEKenable create more personalised experiences for its customers.

The Data Analytics & AI Practice will provide analytics services and solutions to help organisations grow and differentiate themselves against competition.   TEKenable’s Data Analytics & AI experts will identify use cases that can deliver against a company’s business priorities and create analytics solutions with the right talent and technologies to suit their needs allowing that data’s destiny be leveraged to lift performance, resilience and growth for years to come.

“We have developed TEKenable’s Data Analytics & AI services to help businesses leverage the very latest technology to boost revenues, deliver operational efficiency and improve security,” explains Nick Connors, Group CEO, TEKenable.  “By implementing Data Analytics & AI services into the business model means companies can help reduce costs by identifying more efficient ways of doing business.”

TEKenable recently achieved Microsoft Azure Advanced Specialisation in Migrate Enterprise Apps to Microsoft Azure and has two solution designations – Digital & App Innovation and Data & AI.  Migrate Enterprise Applications to Microsoft Azure specialization allows partners with an active Solutions Partner for Data & AI (Azure) or Digital & App Innovation (Azure) designation to further differentiate their organizations, demonstrate their capabilities, and build stronger connections with customers.  The recognition both validates TEKenable’s technical prowess and depth of experience in digital transformation initiatives using Azure and strengthens the company’s longstanding partnership with Microsoft.

“TEKenable’s App Modernisation on Azure Advanced Specialisation is no easy feat, and it underscores our ability to provide clients with unique value, insight, and innovation in some of today’s most advanced technologies,” adds Peter Rose, Group CTO, TEKenable.  “Obtaining this Advanced Specialisation with Microsoft is a meaningful milestone for our partnership and showcases our commitment to the growth and success of our people and our practice.”

The Data Analytics & AI Practice will be headed by a Data Analytics & AI industry expert with a long track record of handling the interests of clients, stakeholders, regulators and partners. The new positions include Cloud Engineering, AI Engineering, Data and Analytics and Consulting and will be fulfilled in 2024.

Dell Technologies and University of Limerick join forces using AI to advance predictive and diagnostic cancer research

Dell Technologies (NYSE:DELL) has joined forces with the University of Limerick’s Digital Cancer Research Centre to develop an artificial intelligence (AI) platform and digital twin technology to power predictive and diagnostic research in oncology.

The technology can help clinicians provide more effective cancer care for those with B-cell lymphoma from speeding diagnosis to providing enhanced treatment and improving long-term outcomes for patients in Ireland and worldwide.

Dell created an AI platform for the University that delivers high performance computing power to accelerate oncology and precision medicine research. The platform sits within the Digital Cancer Centre’s multicloud ecosystem. It is powered by Dell’s latest storage arrays and Dell PowerEdge servers optimised for AI to produce cancer patient digital twins for better diagnostics.

With the new AI platform, researchers can:

  • Rapidly accelerate biomarker testing for cancer,
  • Gain a better understanding of how to treat patients with B-cell lymphoma, and
  • Develop personalised therapies based on a person’s tumour characteristics.

By using emerging technologies, researchers at the Digital Pathology Unit at the University of Limerick’s Digital Cancer Research Centre can also better understand the pathogenesis of these malignancies and develop novel therapeutic approaches.

The researchers are particularly interested in the possibility that collagen within the tumour ‘microenvironment’ can cause the cancerous cells to spread around the body and to the central nervous system. Having already identified novel ways to block collagen, the research could lead to new treatments to cure patients before the tumour spreads.

Professor of Molecular Pathology at University of Limerick and Director of the Digital Pathology Unit at the Digital Cancer Research Centre Paul Murray said: “Through our partnership with the Dell Technologies team, we will be able to advance our knowledge of how cells go wrong during cancer development and find new ways to diagnose and treat cancer patients. This is the beginning of a very exciting research project for the team here at the University of Limerick’s Digital Cancer Research Centre, and we’re looking forward to accelerating this project with the digital support and insights from the team at Dell Technologies.”

Catherine Doyle, Managing Director of Dell Technologies, Ireland, said: “The new AI-driven platform developed by Dell Technologies will ultimately help researchers and healthcare professionals deliver precision treatments for patients with B-cell lymphoma by understanding how it develops. Through the creation of these digital twins, the University of Limerick and Dell are taking clinical research to a new level. Together, we are harnessing the power of data through new technologies to benefit patients and healthcare professionals globally.”

Details on the University of Limerick’s Digital Cancer Research Centre can be found at https://www.ul.ie/limerick-dcrc.

Edifier Launches The New W320TN Earbuds With Adaptive Noise Cancellation And AI Multimodal Adaptive System

Edifier International, prominent designer and award-winning manufacturer of consumer audio electronics for both the lifestyle and multimedia markets, announces the W320TN True Wireless Noise Cancellation Earbuds. True Wireless Adaptive Noise Cancellation Earbuds with AI Multimodal Adaptive System, Hi Res sound, 27.5 hours battery life and a new open fit design for an ultra-comfortable fit.

The Edifier W320TN earbuds feature an advanced AI Multimodal Adaptive System that employs a combination of various sounds and algorithms to provide users with top notch noise cancellation, 

superior sound quality and clear calling capabilities. With these earbuds, users can enjoy an immersive experience with no distracting ambient noise and make and take calls with ease thanks to the advanced noise cancellation technologies. The earbuds also come with multiple modes that allow users to customize their audio experiences with the Edifier Connect App. 

The Edifier W320TN introduces an AI Multimodal Adaptive System which combines multiple sounds and algorithms to ensure that users have the strongest noise cancellation, the best sound quality and the clearest calls. The W320TN creates an appropriate depth of noise reduction. Air leakage was identified as the issue impacting sound quality and immersive experiences in earphones. Through careful testing and analysis, parameters were set to balance perception of the real world with the desired immersive environment. This leads to improved sound quality and a more satisfying user experience.

The W320TN is equipped with LDAC audio encoding and decoding, with a sampling rate of 96kHz/24 bit. They also transmit 3 times the music details when compared to other earbuds, avoiding sound loss during transmission. With Hi Res Wireless certification, it possesses the ability to decode and restore audio accurately, thereby presenting the subtle changes in sound quality with clarity. 

Crystal clear voice calls can be experienced with advanced technology featuring 3 + 3 microphones and AI Adaptive Environmental Noise Cancellation. Say goodbye to background noise and enjoy uninterrupted conversations with family and friends. This feature ensures that users will be heard loud and clear, no matter where they are, allowing users to stay connected with confidence and clarity.

The Edifier W320TN has a long battery life. For just 10 minutes of charge, users will get an hour of use. With ANC on, playtime will be 3.5 hours for the earbuds and 14 hours with the charging case whilst with ANC off there will be 5.5 hours playtime for the earbuds and 22 hours with the charging case.

The W320TN features an open fit design. The earbuds are ergonomic and fit snugly into the ear without causing any pressure on the actual ear. The built in infra-red wearing detection sensor intelligently knows the wearing status – keeping noise cancellation on and playing music when the earbuds are put into the ear and pausing noise cancellation and music when the buds are taken out of the ears. The W320TN can be connected to two Bluetooth devices simultaneously for fast switching between devices. With Google Fast Pair, the W320TN can quickly and effortlessly pair with your Android device under Bluetooth.

Edifier W320TN

With a low latency of 80ms in game mode, users are able to master a variety of mobile games. Audio and video synchronisation secures victory for players by guiding them to accurately identify the position of enemies. The IP54 rating (dust- and splash-proof) means that users can go to the gym or an exercise class without worrying about perspiration during exercise.

Main Features:

  • Long Battery Life. Playtime with ANC off is 5.5 hours plus 22 hours with the charging case.
  • Open Fit & light weight design – reducing the pressure you may feel.
  • Adaptive Active Noise Cancellation automatically offers the most suitable noise cancellation mode., The ANC mode can also be adjusted manually using the Edifier app.
  • Hi Resolution Sound provided by larger 13mm dynamic drivers plus LDAC codec and Hi-Res Audio Wireless.
  • Crystal clear call quality identifies voices and filters out disruptive noise. 
  • Wear Detection – Music will play / pause automatically.

Price & Availability:

The W320TN is available at £99.99 from https://www.amazon.co.uk/dp/B0C7Q43WRR

 

 

 

 

Zoom introduces Zoom AI Companion — available at no additional cost with paid Zoom user accounts

Today, Zoom Video Communications, Inc. (NASDAQ: ZM) announced that Zoom AI Companion (formerly Zoom IQ), the company’s generative AI digital assistant, is now included at no additional cost for customers with the paid services in their Zoom user accounts. AI Companion reinforces Zoom’s vision to deliver limitless human connection on one platform, empowering people by increasing their productivity, enhancing their skills, and improving team effectiveness. Zoom also announced today that Zoom IQ for Sales, its conversational intelligence software, will be renamed Zoom Revenue Accelerator.

Since Zoom introduced generative AI in early June, thousands of companies have benefited from free trials of Team Chat compose and Meeting summary. Beginning this fall, Zoom will significantly expand its generative AI offering across its platform with the launch of AI Companion, at no additional cost with paid Zoom user accounts. 

Zoom’s federated approach to AI delivers high-quality results and lowers costs by dynamically incorporating its own large language models, along with third-party models such as Meta Llama 2, OpenAI, and Anthropic.

Rooted in this unique approach, Zoom AI Companion delivers powerful, real-time digital assistant capabilities to help users improve productivity and work together more effectively. Zoom customers can expect to see AI Companion throughout the entire platform, from Meetings, Team Chat, Phone, Email, and Whiteboard, with additional features on the roadmap.

“We are transcending the hype in generative AI by delivering tangible products and disrupting the industry’s pricing model, making it easy for businesses and people like you and me to leverage generative AI’s full benefits in our day-to-day work,” said Smita Hashim, chief product officer at Zoom. “We were founded on doing what’s right for our customers, and we firmly believe that offering Zoom AI Companion at no additional cost to our paid Zoom user accounts delivers tremendous value as we all navigate the challenges facing us today. We are excited to see our customers and users start using AI Companion and about our strong roadmap for further innovation underpinned by a commitment to responsible AI.”

How Zoom is Putting Customer Privacy First with Generative AI

Zoom’s goal is to invest in AI-driven innovation that enhances user experience and productivity while prioritising trust, safety, and privacy. In August, Zoom shared that it does not use any customer audio, video, chat, screen-sharing, attachments, or other communications-like customer content (such as poll results, whiteboards, or reactions) to train Zoom’s or third-party artificial intelligence models. Additionally, AI Companion is turned off by default — account owners and administrators control whether to enable these AI features for their accounts. Zoom provides admins and users control and visibility when AI features are being used or activated. By putting its customers’ privacy needs first, Zoom is taking a leadership position, enabling its customers to use AI Companion and its capabilities with confidence.

Modern Work Powered by Zoom AI Companion

AI Companion makes it easy and frictionless to collaborate and become more productive, removing repetitive tasks and distractions, and helping teams collaborate more effectively. 

AI Companion incorporates several new real-time AI capabilities immediately, with additional capabilities expected to launch over the next few months. AI Companion is transforming modern work in the following ways:

 

  • With Zoom Meetings, users can watch recordings faster through highlights and smart chapters, and review summaries and next steps, so they can easily catch up on a missed meeting. In the meeting, if enabled by the meeting host, attendees can catch up quickly without disrupting the meeting flow by discreetly submitting questions via the in-meeting AI Companion side panel to receive an AI-generated answer on what they missed. Post-meeting, hosts can receive an automated meeting summary to share with attendees and those who were unable to attend a meeting. These capabilities help team members who may be in different time zones catch up asynchronously. Planned for spring 2024, users will also have the ability to receive real-time feedback on their presence in meetings, as well as coaching on their conversational and presentation skills. 

 

  • Zoom Team Chat is critical for real-time and asynchronous work, but it is easy to get lost in the volume of messages. AI Companion allows users to quickly draft messages based on the context of a chat thread, as well as change tone and length, so they can spend less time composing replies. In the coming weeks, users will be able to catch up on long chat threads through generative AI summarisation, and by early 2024, users will have the ability to auto-complete chat sentences and schedule meetings from a chat. 

 

  • This fall, Zoom Whiteboard users will get help from AI Companion with generating and categorizing ideas, and by spring 2024, users will be able to harness their whiteboard content to generate images and populate whiteboard templates. 

 

  • Additionally, in early fall, Zoom Mail users will be able to get draft email suggestions. By spring 2024, users will be able to add meeting summaries to Zoom Notes and summarise SMS threads and calls with Zoom Phone. 

 

  • In spring 2024, users will be able to interact with AI Companion through a conversational interface that will be able to understand the context of questions and support users with their content across the Zoom platform, such as prior meetings, chats, and select connected third-party apps, even initiating actions on their behalf. For example, users will be able to interact with AI Companion to get help with:
    • Pre-meeting preparation: Ask AI Companion to find the status of key projects to prepare for an upcoming customer meeting. AI Companion will be able to surface knowledge from meetings, chats, whiteboards, emails, documents, and, with users’ permission, from third-party applications on behalf of the user, to provide the latest updates.
    • In-meeting real-time support: Ask AI Companion real-time questions during the meeting to catch up on key points in the discussion, create and file a support ticket on an issue raised during a call, or provide a draft response to a question raised during the meeting. 
    • Post meeting: Ask AI Companion to summarize the meeting that was held, automatically identify action items and key stakeholders, and surface the next steps to the relevant stakeholders in Team Chat or, with users’ permission, in their third-party applications.

Easy intuitive interface 

Users will be able to access AI Companion from within their existing workflows such as within Zoom Meetings, Zoom Team Chat, and Zoom Whiteboard for capabilities such as Meeting summaries, Team Chat compose, and Whiteboard generation with a simple, easy-to-use experience. Starting now, users can additionally have interactive capabilities with AI Companion via a side panel by accessing these directly within the Meetings experience; this capability will expand across the Zoom platform in spring 2024, as capabilities are added. 

For more information on AI Companion, visit the Zoom website.

 

About Zoom

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com.