74% of Irish Workers Trust an Autonomous AI Future, and Humans Critical to Getting There

Today’s Irish workers already trust AI to do almost half of their work tasks, according to new Salesforce research. While workers feel most comfortable when AI and humans work together, they are also beginning to trust AI to complete time-saving tasks autonomously, like writing code, uncovering data insights, and drafting written communications.

Workers aren’t ready to trust everything to AI just yet. The research shows that workers prefer tasks like onboarding, training, and keeping data safe to be overseen by humans. But this may not be for long. The data also suggests that investing in knowledge and education builds trust in an autonomous AI future.

Why it matters: As technology advances, people are getting a glimpse into a future in which AI can operate entirely on its own. The Salesforce research, which surveyed 253 people across Ireland, revealed that workers are excited about an AI-powered future. They also stressed the importance of a human touch as they build trust, knowledge, and experience with AI tools. Responses formed part of a survey of nearly 6,000 respondents around the world.

The research found:

Irish workers are offloading tasks to AI and beginning to trust an autonomous future 

  • Workers today trust AI to do roughly 40% of their work tasks, indicating a shift among workers to offloading tasks to AI.
  • 74% of Irish workers will eventually trust AI to operate autonomously. This number includes:
    • 7% of workers who trust AI to operate autonomously today
    • 20% of workers who will trust AI to operate autonomously in less than three years
    • 47% of  workers who will trust AI to operate autonomously in three or more years

While Irish workers prefer AI-human collaboration, they’re starting to trust AI for certain tasks

https://public.tableau.com/app/profile/salesforce.newsroom1206/viz/WouldyoutrustAIhumansorbothtodothefollowingwork/Dashboard1

  • Today, Irish workers trust humans and AI to do most tasks together:
    • 61% trust humans and AI to uncover data insights together
    • 59% trust humans and AI to write code together
    • 55% trust them to develop internal and external communications together

  • When asked if these workers trusted AI to do any of these same tasks autonomously, the answer, for a small group, was some. Tasks they felt comfortable with offloading to autonomous AI included:
    • 15% trust AI to write code autonomously
    • 13% trust AI to uncover data insights on its own
    • 11% trust AI to develop internal and external communications without a human
    • 14% trust autonomous AI to act as their personal assistant

  • Other tasks, according to respondents, require having a human involved right now. Irish workers are most likely to trust humans alone to do the following:
    • 47X% trust humans alone to be inclusive
    • 47% trust humans alone to onboard and train employees
    • 43% trust humans alone to keep data safe

Autonomous AI is on the horizon, but human enablement and involvement are needed to get there

  • Human involvement is needed to build trust in AI:
    • 66% of Irish workers say more human involvement would build their trust in AI
  • Concerns about AI may come from a lack of understanding:
    • 46% of Irish workers say they do not know how AI is implemented or governed in their workplace

According to the global data, workers who are knowledgeable about how AI is implemented and governed in their workplace are 5x more likely to say they will trust AI to operate autonomously within the next two years than those who are not knowledgeable.

  • Training may be another key to trusted autonomy:
    • 58% of Irish workers say more skill-building and training opportunities would build their trust in AI

Salesforce perspective: “Workers are excited about an AI-powered future and the research shows us that human engagement can help us get there. By empowering humans at the helm of today’s AI systems, we can build trust and drive adoption – enabling workers to unlock all that AI has to offer.” – Paula Goldman, Chief Ethical and Humane Use Officer 

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AWS Announces $50 Million Generative AI Impact Initiative for Public Sector Organizations

Today, Amazon Web Services (AWS) announced the AWS Public Sector Generative Artificial Intelligence (AI) Impact Initiative. The two-year, $50 million investment is designed to help public sector organizations – and those that directly support their technology needs – to accelerate innovation in support of critical missions using AWS generative AI services and infrastructure, such as Amazon BedrockAmazon QAmazon SageMakerAWS HealthScribeAWS Trainium, and AWS Inferentia.

As part of this initiative, AWS is committing up to $50 million in AWS Promotional Credits, training, and technical expertise across generative AI projects. Credit issuance determinations will be based on a variety of factors, including but not limited to the customer’s experience developing new technology solutions, the maturity of the project idea, evidence of future solution adoption, and the customer’s breadth of generative AI skills.

The Impact Initiative is open to new or existing AWS Worldwide Public Sector customers and partners from enterprises worldwide who are building generative AI solutions to help solve society’s most pressing challenges.

Across the public sector, leaders are seeking to leverage generative AI to become more efficient and agile. However, public sector organizations face several challenges such as optimizing resources, adapting to changing needs, improving patient care, personalizing the education experience, and strengthening security.

To respond to these challenges, AWS is committed to helping public sector organizations unlock the potential of generative AI and other cloud-based technologies to positively impact society.

This global initiative is open from June 26, 2024 through June 30, 2026.  Benefits and resources will include:

  • Tailored training: Check out the latest trainings to help you achieve your go-to-market goals and business needs.
  • Generative AI Innovation Center expertise: Ideate, identify, and implement generative AI solutions securely with guidance from the Generative AI Innovation Center.
  • Technical support: Learn from AWS technical experts and tutorials to optimize your generative AI build with Well-Architected Framework.
  • Networking and free builder sessions: Access to registration for no-cost AWS Summit events around the world.
  • Global thought leadership opportunities: Showcase your AWS Generative AI Impact Initiative success stories with AWS marketing efforts.

The AWS Public Sector Generative AI Impact Initiative builds on our ongoing commitment to the safe, secure, and responsible development of AI technology. For example, AWS is a contributing partner to the National Science Foundation’s National Artificial Intelligence Research Resource (NAIRR), which provides U.S.-based researchers and educators access to advanced computing, datasets, models, software, training, and user support for AI research.

Additionally, Amazon is a member of the U.S. Artificial Intelligence Safety Institute Consortium, established by the National Institute of Standards and Technology, and is contributing $5 million to enable the development of tools and methodologies that organizations can use to evaluate the safety of their foundation models. AWS is also committed to supporting initiatives like the AI for Changemakers Accelerator program, led by Tech To The Rescue, which includes AWS Chief Technology Officer Werner Vogels’ Now Go Build CTO Fellowship program.

AI: Your New Companion in Enterprise Business

The landscape of enterprise business is undergoing a fast-paced shift. Artificial intelligence (AI) is no longer a futuristic concept; it’s rapidly transforming how companies operate, make decisions, and interact with customers. From automating mundane tasks to gleaning valuable insights from mountains of data, AI offers a multitude of benefits for enterprises looking to gain a competitive edge.

Boosting Efficiency and Productivity

One of the most immediate impacts of AI is its ability to streamline workflows and automate repetitive tasks. Repetitive data entry, scheduling meetings, and generating reports are all prime candidates for AI intervention. This frees up valuable human resources to focus on more strategic initiatives and creative endeavours. AI like virtual assistants in call centres and Chatbots have really helped with productivity and with employee burn out. Serving as a real companion to call centre staff.

For instance, AI-powered chatbots can handle basic customer inquiries, freeing up call centre agents for complex issues. In the finance department, AI can automate tasks like invoice processing and fraud detection, reducing errors and improving processing times. These efficiency gains translate directly to cost savings and a more productive workforce. Not just in call centres or in customer service roles we are seeing AI is revolutionising and serving as a companion in various fields, including the marketing industry and content writers. Great writing assistants, such as ChatGPT and the new Google Gemini, help writers churn out content for business blogs, increasing productivity. Additionally, Quillbot assists professionals in PR with speeches, marketing pitches, and grammar checks.

Enhancing Decision-Making with Data-Driven Insights

Enterprises often struggle with the sheer volume of data they collect. AI excels at analysing this data, identifying patterns, and uncovering hidden trends that would be difficult, if not impossible, for humans to see. This empowers businesses to make data-driven decisions that are more likely to yield positive results.

Imagine a retail company using AI to analyse customer purchase history and predict future buying behaviour. This allows them to optimise inventory management, personalise marketing campaigns, and ultimately increase sales. Similarly, AI can be used to analyse market trends, identify potential risks, and optimise pricing strategies. With better data-driven insights, enterprises can make informed decisions that propel them forward.

Personalized Customer Experiences

The key to customer loyalty lies in delivering personalised experiences. AI plays a crucial role in understanding individual customer needs and preferences. By analysing past interactions and browsing behaviour, AI can recommend products or services that are most relevant to each customer.

This level of personalisation fosters stronger customer relationships and boosts brand loyalty. AI-powered chatbots can provide 24/7 customer support, addressing queries and resolving issues in real-time. Additionally, AI can be used to personalise marketing campaigns, ensuring that the right message reaches the right audience at the right time.

 

Innovation and Competitive Advantage

AI is not just about automating tasks; it’s also about unlocking new possibilities. AI-powered tools can help businesses develop innovative products and services, giving them a significant edge over the competition. For example, AI can be used to design and optimise product features, automate product testing processes, and even generate creative content.

Furthermore, AI can analyse competitor strategies and market trends, allowing companies to anticipate industry shifts and adapt accordingly. This ensures that by having a good enterprise internet service ensures you to stay ahead of the curve and maintain a competitive advantage in the ever-evolving business landscape.

Beyond the Benefits: Important Considerations

While AI offers a wealth of benefits for enterprises, it’s crucial to acknowledge the accompanying considerations. Here are a few key points to keep in mind:

  • Ethical Implications: AI algorithms are only as good as the data they are trained on. Bias in training data can lead to biased decisions by AI systems. Enterprises need to be mindful of these ethical implications and ensure that their AI implementations are fair and transparent.
  • Job Displacement: One concern surrounding AI is its potential to displace human workers. While automation will likely lead to some job losses, it’s also likely to create new opportunities. The key lies in reskilling and upskilling the workforce to adapt to the changing landscape.
  • Security Concerns: As AI systems become more sophisticated, so too do the potential security risks. Enterprises need to implement robust security measures to protect sensitive data and ensure the integrity of their AI systems.

The Future of Enterprise with AI

AI is not a passing trend and it’s here to stay. As AI technology continues to evolve, we can expect even more transformative applications for enterprises. The future of business will be shaped by those who embrace AI and leverage its power to unlock new possibilities. By implementing AI strategically, enterprises can streamline operations, gain valuable insights, and forge stronger customer relationships, ultimately achieving sustainable growth and success.

One-in-five businesses in Ireland creating new jobs to handle AI

Expleo today announces new research which finds that 98% of business leaders in Ireland believe AI will have transformed their industry within the next three years. In response, one-in-five (19%) businesses have already created new positions and roles within their company to help them to deploy and manage AI.

Expleo’s new report, ‘Integrating AI: Navigating the next wave of business transformation’, comprises insights from 100 key decision-makers at large- and mid-sized businesses in Ireland, and a further 703 from France, Germany and the UK, to provide a strategic overview of AI adoption and the challenges organisations face when deploying AI.

Adoption of AI gains momentum

Expleo’s research points to a clear shift in perspectives of AI, moving beyond a technology of promise to one of business necessity as enterprises start to demand more from their deployments. This is characterised by four key trends:

  • Deploying AI an urgent priority: Whilst only 26% of businesses here have already deployed AI tools, a further 68% have them in development, under consideration, or plan to deploy them in the coming 12 months. The survey shows that while almost all business leaders in Ireland believe AI will transform their industry in the next three years, just 47% (versus an average of 56% in other markets surveyed) believe AI is currently having a transformative impact on their own organisation and its processes.

 

  • AI will have a real financial impact: The increased urgency to deploy AI at scale is closely linked to a desire to see returns, particularly in areas that directly correlate to the bottom line. Better time-to-market, financial gains, and improved quality (all 94%) were cited as the top three measurements of ROI for AI deployments amongst businesses in Ireland.

 

  • Scaling AI remains a challenge: Despite a clear impetus to begin realising ROI from AI deployments, obstacles remain. Chief amongst these for organisations in Ireland are technical integrations with existing tools (34%) and the imperative to control costs (33%). However, enterprises in Ireland are less likely to foresee barriers to AI adoption than other locations – more than a quarter (26%) do not see any major barriers to deploying the technology, compared to an average of 17% in other markets surveyed.

 

  • Proven expertise is in demand: The complex integration landscape has put AI skills in high demand. 55% of businesses in Ireland are turning to outside expertise to support their deployments today. Equally, more than half (54%) are investing in AI training for employees.

 

Rajesh Krishnamurthy, CEO of Expleo, commented: “AI is a technology for today, not tomorrow. But the optimism that abounds around the technology often isn’t matched by the success of deployments. After years of promise, businesses are at the point where they are demanding to see a return on their investments. The challenge now is to convert promise into meaningful impact.

“Successfully moving AI deployments from proof of concept to production at scale is more than a technical exercise. Capable data scientists are a critical component to the success of AI deployments, but so is business knowledge. Building teams with techno-functional expertise and implementing a process to ensure adoption across the user base will ensure AI applications are both technically sound and generate value too.”

Phil Codd, Managing Director of Expleo Ireland, said: “Adapting at speed to the AI revolution will be crucial for businesses in Ireland, and around the world, in making the most of the opportunities it presents. It is encouraging to see organisations being proactive and planning for the future by creating new roles that can deploy and manage AI.

“With more than a quarter of businesses in Ireland already deploying the technology, what we now hope to see is a continued upward trend in AI adoption in Ireland. With our pedigree as a technology hub, this will put us in a prime position to become a global leader of AI excellence. Now is the time to seize that opportunity with both hands.”

Six steps to successfully integrating AI at scale

In addition to insights from European decision-makers, Expleo’s report offers businesses guidance based on the company’s real-world experience as to how they can avoid common pitfalls when adopting AI tools and successfully integrate them at scale:

  1. Identify a real and viable business model
  2. Evaluate technical and financial feasibility
  3. Choose the right technology architecture
  4. Develop robust and automated data pipelines
  5. Train and validate models on representative data
  6. Monitor and maintain data and models

Through a qualitative survey conducted by leading research firm IPSOS, respondents also provided detailed insights into how the technology is reshaping eight transformative industries: aerospace & defence, automotive, BFSI, energy & utilities, life sciences, manufacturing, retail, and transport.

The full report from Expleo, ‘Integrating AI: navigating the next wave of business transformation’ is available to download here.

Learn more about Expleo AI & digitalisation services.

National Express West Midlands Renews & Expands Partnership with CitySwift to Optimise Performance using AI

CitySwift, leader in performance optimisation for the public transport sector across the globe, has today announced the continuation of its partnership with National Express West Midlands (NXWM). The three year extension comes following impressive year-on-year results, including improved bus punctuality and efficiencies.

Since September 2023 NXWM’s use of CitySwift’s advanced AI and data technology has led to a reduction of more than 20% in late running, customer wait times have been reduced, and passengers per journey have increased. This follows strong results from previous years and consequently NXWM is now rolling out CitySwift’s platform across its entire fleet of over 1,400 buses.

As a leader in the largest UK urban bus market outside of London, NXWM provides on average 210 million bus passenger journeys per year across the West Midlands and has worked collaboratively with CitySwift to develop best-in-class transport solutions that analyse passenger and service data, drive optimum performance, and delivers a much more efficient use of resources.

Speaking on today’s announcement, Alan Farrelly, CCO and Co-founder of CitySwift said “National Express West Midlands has been core to CitySwift’s product development since 2019, and we are thrilled to extend our partnership for a further three years. This next phase will enable National Express West Midlands to further strengthen their commitment to enhancing the public transport network and improving the passenger experience through our technology.”

The latest innovative CitySwift solution is Spotlight, a globally leading intelligent recommendation engine for bus network enhancements that is integral to building smart cities and regions of the future.

NXWM is the first UK transport operator to adopt Spotlight, with the West Midlands being the first region in the world to benefit, resulting in faster, more customer-centric choices that balance resources, passengers, cities, and operators.

Ed Rickard, Network Director at National Express, commented: “Our collaboration with CitySwift to deliver Spotlight for the benefit of bus users across the West Midlands, and in major cities across the UK, is a groundbreaking achievement for the National Express West Midlands and CitySwift teams.

We are delighted to continue working in partnership with CitySwift over the coming years and proudly leading the charge in the UK when it comes to the use of AI-powered data and insights that are key to an efficient, cost-effective delivery of bus service performance for customers across our network.”

Designed for schedulers; Spotlight improves scheduler decision-making by providing AI-powered insights into performance and resource considerations such as timeliness, cost, and vehicle numbers. It scans the entire network, delivering service optimisation options, and efficiency improvements.

Andy Foster, Director of Bus Planning at National Express, added: “We are excited to be extending CitySwift’s AI performance optimisation capabilities across our bus network in the West Midlands. Traffic conditions on our region’s roads have worsened and can negatively impact the reliability of our services.

However, using CitySwift’s AI analytics and optimisation tools our skilled schedulers and network planners have been able to respond effectively, maximising our productivity and efficiency while also reducing late running for customers that rely on our bus services.”

Founded in 2016 by Brian O’Rourke and Alan Farrelly, CitySwift’s performance optimisation platform gives operators and transport authorities insights, recommendations, and predictions, supporting them in the delivery of efficient, reliable and in-demand services.

CitySwift empowers public transport operators and authorities to achieve unparalleled efficiency by leveraging advanced analytics, simulations, and optimisations. With its easy-to-use industry-leading technology, CitySwift envisions a future where public transport is the travel mode of choice for all people.

Powered by AI data processing, CitySwift optimises over 1 billion passenger journeys annually, working with public sector transport authorities and private bus operators to break down the barriers to accessing and interpreting transport data, replacing manual analysis with reliable, actionable insights. This solution enhances efficiency, benefiting drivers, passengers, partners, and cities, whilst remaining human-centric throughout.

The renewed partnership with NXWM closely follows other developments for the Irish company, having opened its first UK office earlier this year in London and announcing additional partnerships with Transport North East, Transdev Blazefield, and trentbarton. Since its inception, CitySwift has grown to have a presence across the UK, US and its home territory of Ireland, covering transport networks in all major UK cities. Additionally, in February of this year CitySwift announced the close of its latest funding round of €7 million led by Gresham House Venture, as the company continues to scale for growth globally.

Dell Technologies helps advance AI adoption for businesses across Cork at second Powering AI event

Over 80 senior industry leaders across the Cork business community gathered to explore the transformative power of Generative AI and the key considerations necessary to unlock the potential of the technology to enhance growth and productivity.

The event featured contributions from local business leaders and AI experts including Colman O‘Flynn, Vice President Strategic Transformation and Cork Site Lead at Dell Technologies Ireland; Conor Healy, Cork Chamber CEO; Neil Bowden, AI Business Development Executive at Dell Technologies in Ireland; Kevin O’Leary, Country Manager at Dassault Systèmes;  Avril Power, Co-founder of Giyst; and James Callanan, Senior Product Manager at Johnson Controls Ireland.

New survey research conducted among business leaders revealed that 63% percent of organisations in Cork are already using AI to transform operations. A lack of understanding of the potential of AI was the number one obstacle facing businesses in Cork as they look to seek to become innovation leaders in the age of AI, followed by a lack of skills.

Colman O’Flynn, Vice President Strategic Transformation and Cork Site Lead at Dell Technologies in Ireland, said, “Dell Technologies is deeply committed to empowering businesses of all sizes on their AI journey. With a deep and long-standing presence in Cork, we believe we have an important role to play in helping organizations across the region harness the transformative power of AI to enhance growth. That’s why we’re proud to bring together Cork’s thriving business community for the second event in our Powering AI series. By bringing together industry leaders and AI experts to discuss the key considerations necessary for unlocking the potential of AI, Dell can help to power the AI journey for organisations in Cork, and beyond, and advance competitiveness.”

 Conor Healy, CEO of Cork Chamber said, “Now more than ever, a business’s ability to adapt and evolve at pace are key to growth and success. This event offered the opportunity to discuss the safeguards that organisations are implementing to allow for a considered approach to embracing the new technologies, and the successful strategies that are allowing teams to embrace the wealth of opportunities arising by harnessing artificial intelligence.”

Piceasoft’s new AI-powered self-service promotes mobile device circularity by bringing troubleshooting assistant to your pocket

Piceasoft, Europe’s leading provider of mobile device lifecycle solutions, has expanded its Picea® Online mobile circularity platform by developing AI-supported self-service device diagnostics and troubleshooting capabilities. The new self-service features, currently being piloted with a major mobile operator, allow end users to remotely detect and resolve device issues or find the most relevant trade-in or repair options wherever they are.

Self-service capabilities make it easier than ever for end users to access the right services to get the most from their mobile devices. There is no need to visit a physical store; customers can initiate the service from a link or QR code. The platform also enhances mobile operators’ customer experience, allowing them to promote the most relevant add-on services, such as trade-ins and repairs at the right time, uniting mobile operators, trade-in vendors, and repair centers as a full-service ecosystem.

“Picea® Online’s expansion into self-service opens up a whole new workflow for mobile operators and gives them greater access to new business opportunities throughout the entire self-service journey,” says Samuli Ylinen, Product Director at Piceasoft. “The platform performs a personalized, AI-supported device analysis based on the issues experienced by the customer and then recommends resolutions for device problems. These allow operators to promote the most relevant add-on services, for example, trade-in, repair, or insurance, giving operators full control of the entire process through a single platform.”

The solution also promotes device circularity and prevents old phones from being scrapped and ending up as e-waste, as operators are able to offer trade-ins or repairs precisely when the customer needs them. Based on the results of the AI-supported diagnostics, operators can then provide tailored services addressing specific device issues experienced by the consumer.

“The new developments strengthen PiceaOnline as a comprehensive, all-in-one solution for mobile circularity. We’re effectively the middle layer between mobile operators and end customers, as well as the glue holding together all the ecosystem services from partners like trade-in vendors, repair centers, and insurance providers.” Ylinen explains.

Self-service, AI-supported diagnostics, and troubleshooting provide an additional time and cost-saving benefit by significantly reducing the number of No Fault Found (NFF) cases faced by mobile operators, retailers, and repair companies.

“According to our customers, as many as 60%-70% of devices sent for repair are recorded as NFF. NFF cases are very costly for operators and present a significant sustainability issue from the unnecessary shipping of devices that could have been fixed with the right self-service diagnostics,” Ylinen explains. “Most often, these could be avoided if users were guided in the diagnostics phase to perform simple steps like rebooting their device, updating to the latest software, or freeing up some of the devices’ memory.”

Increasing the supply of used mobile devices

Despite high and increasing demand, the supply of used mobile devices in the European market remains low. As this demand continues to grow, the market’s success depends upon increasing the supply of second-hand devices, for example, through effective trade-in programs.

“From a sustainability and mobile circularity point of view, self-service has an extremely high potential to drive change,” says Samuli Ylinen, Product Director at Piceasoft. “There’s a severe shortage of second-hand mobile devices, but there is significant, and increasing consumer demand. One of the major challenges holding back device circularity is the fragmented nature of the process for trade-ins. By supporting customer-driven processes, operators can significantly incentivize trade-ins by providing the best deals for the customers, which helps put more sought-after second-hand devices back into the market.”

First look – HONOR 200 Pro first look and walkthrough

We have been busy in Paris lately at the latest smartphone launch from HONOR and their all new 200 series and the event was something else and there was many new devices on offer that will certainly get any mobile interested. The HONOR 200 Pro is the flagship model coming in at a really good price too which is good for competition and the consumer.

We are now checking out the HONOR 200 Pro over the next few weeks and so far I am impressed at what is on offer here and i you like portrait this is a game change make no mistake about it. With a great build quality fabulous screen great battery and a portrait mode like no other this looks like it is going to be a good one.

We are very busy so will keep this one quick and you can check out more about the launch event in Paris here and see what was on show and in the interim if you have any questions feel free to comment on our social media and YouTube where we will gladly answer any questions.

Recognizing the most important tools in portrait photography are light and shadow, the HONOR 200 Series has been equipped with advanced hardware and meticulously co-engineered AI-powered software that recognizes even the most subtle nuances of lighting. The HONOR 200 Pro features a 50MP Portrait Main Camera with a Super Dynamic H9000 Sensor enabling users to capture compelling images with the perfect balance of light and shadow in even challenging lighting scenarios. With support for 4-in-1 pixel binning technology with a pixel size of 2.4μm, users can capture intricate details in their images even in low light scenarios. Additionally, the HONOR 200 Pro features a 50MP Portrait Telephoto Camera and a customized telephoto sensor from Sony. The HONOR 200 Pro also provides better light sensing capabilities, ensuring clear and true captures of distant objects with exceptional details.

Image and video samples

Read more and purchase here

HONOR 200 Pro walkthrough

Jabra Powers AI-Driven Intelligent Meeting Experiences

Jabra, a global leader in personal sound and hybrid work solutions, is showcasing its latest in video collaboration at InfoComm 2024 including AI-driven intelligent meeting experiences, next generation meeting room management, and future proofing with enhanced service offerings.

Unlocking intelligent meeting experiences with PanaCast 50

AI technologies are helping to drive productivity and enhance today’s hybrid meeting experiences. Yet, the efficacy of AI assistants depends heavily on the input it receives. Jabra provides the audio quality input needed to optimise AI-powered intelligent meeting experiences.

The Jabra PanaCast 50 intelligent video bar is the first front-of-room device certified for Microsoft’s Intelligent Speaker functionality. Intelligent Speaker identifies who said what in a meeting room and accurately attributes speaker names to their transcript, enhancing AI-based productivity tools such as Intelligent Meeting Recap and Copilot in Microsoft Teams. As a certified Intelligent Speaker device, PanaCast 50 is designed to maximie accuracy in transcriptions and provides more accurate input for Intelligent Meeting Recap and Copilot.

Updates to PanaCast 50 will also bring Microsoft People Recognition* functionality to the video bar. With the PanaCast 50 180-degree field of view, all people in the meeting room are seen in the highest video quality, powering Microsoft People Recognition which recognises and adds the names of in-room participants to their individual videos and the meeting roster – providing a more equitable hybrid meeting experience.

New Multi-stream Dynamic Composition* for PanaCast 50 provides a close up of meeting room participants by giving individuals their own video stream, in addition to showing a panoramic view of the entire meeting room for a natural, inclusive experience for all meeting participants. With Intelligent Speaker, People Recognition and Multi-Stream Dynamic Composition, Jabra PanaCast 50 provides the most comprehensive hybrid meeting experience with Microsoft Teams.

“AI assistants have the potential to drive significant productivity gains in today’s hybrid workforce, but the right hardware is critical to unlocking the true value of these technologies,” said Holger Reisinger, SVP Enterprise Solutions at Jabra. “Our PanaCast portfolio provides a gateway to these intelligent experiences, and we will continue to enhance our video collaboration devices with AI-powered feature updates to meet the evolving needs of the hybrid workplace.”

A broader range of Jabra professional devices are also available to power AI-driven intelligent meeting experiences, including the Certified for Microsoft Teams Jabra Speak2 75 which now supports Intelligent Speaker.

More meeting flexibility and inclusivity with Jabra PanaCast 50 VBS

Jabra is bringing additional meeting flexibility to the Jabra PanaCast 50 VBS Android collaboration bar with the new Bring-Your-Own-Device (BYOD) Mode. Available now, BYOD mode enables users to join meetings on other platforms from their own laptop by plugging a USB cable into the PanaCast 50 VBS. The high-quality camera, microphones, and speakers from the video bar will be used during the meeting, and the user’s laptop will serve as the temporary in-room compute – providing flexibility while maintaining a premium audio and video experience.

Updates to PanaCast 50 VBS will also provide audio clarity. New Enhanced Noise Suppression* intelligently separates voice from disruptive sounds such as typing and paper crunching to transmit high-quality, professional sound to remote participants.

New Single-stream Dynamic Composition for Teams Rooms includes a close-up view of the most recent speakers in a meeting room, along with a 180-degree panoramic view of the meeting room. New Multi-Stream Dynamic Composition for Zoom Rooms creates an individual real-time video feed of each in-room participant along with a 180-degree panoramic view of the meeting room. With this new feature, PanaCast 50 VBS supports six streams, including one full room video and an additional five streams to capture close-ups of participants in the meeting room. These new PanaCast 50 VBS features provide more inclusive meeting experiences, giving participants joining remotely a better view of everyone in the room.

Next generation meeting room management

Jabra+ for admins is Jabra’s new cloud-based API-first software platform for remote monitoring and management of meeting rooms. With Jabra+ for admins, users can seamlessly monitor and manage all Jabra meeting room solutions with a clear visual overview of rooms, locations, and devices.

As a unified software platform, Jabra+ for admins will eventually integrate with IT help desk systems and third-party tools to create an ecosystem for device management. Whether updating devices, customising headsets, or integrating with Jabra devices, users engage with a single system.

Jabra+ for admins meeting room management will be available end of June. Personal device management is planned for later this year.