One in three would switch provider after 5 minute wait for good answer

One third of UK & Ireland customers say they would switch to another provider if they don’t get a satisfactory response in five minutes or less, according to new research from analytics leader SAS. The research also highlights that 75% of customers would change provider if a competitor offered a faster service.

SAS’ Hyperautomation report reveals new customer-centric demands and a raft of fast evolving expectations, accelerated by the pandemic. Customers are increasingly demanding experiences that excel beyond attractive prices. While two-thirds (64%) of consumers say that competitive prices are very important when choosing a business or service provider, they are now rivalled by other factors such as convenience (59%) and speed of service (51%).

The consequences for businesses that can’t offer a fast, high-quality service, as well as cost savings, are dire. To keep pace with fast-evolving new customer expectations and to win the customer retention battle, businesses must be able to deliver a fast, frictionless, online service whenever the customer wants it.

While customers are placing a high value on speed and convenience, they are not prepared to sacrifice quality of service.  More than half (56%) only want experiences to be faster if this also guarantees no mistakes are made or a better service is delivered. Achieving speed and quality requires hyper-efficiency from organisations – a quality only achievable through technology capable of intelligent decision-making.

Efficiencies must translate into great customer experiences

As the cost of living soars, organisations nevertheless have the ability to foster trust from consumers by providing rapid, high-quality services made possible through technology.

Business leaders and decision-makers agreed improvements in workforce productivity (38%), employee satisfaction (34%), and costs (34%), were seen during the pandemic due to hyperautomation (the simultaneous use of digital operating systems, workflow, robotic process automation, and artificial intelligence – typically via the cloud – to deliver high value autonomous processes through intelligent decisions). This enables a faster, quality service where it’s also possible to pass cost savings on to customers.

The need for hyperautomation is clear considering the current impact of simple, linear automation on customers. Many express little trust in using automated services, regardless of sector. Government fared worst, with just 34% expressing any significant level of trust in automated government technologies.

Customers shared that they are not yet comfortable with today’s digital-only experiences; just 13% of respondents would want to use digital-only to interact with customer services. Automated tech which lacks intelligence can’t rival human interaction, respondents indicated, with three-quarters (74%) expressing they are frustrated when they realise they are communicating with a robot. Nearly nine in 10 (88%) said that speaking to a human is an essential part of the customer service experience, with 64% of these mentioning this is because they feel more understood when speaking to a human.

The results show that businesses need to make consumers feel like they are being understood by delivering quality experiences and outcomes quickly and efficiently. The current views reflect the fact than online services primarily consist of basic robotic process automation and unintelligent chatbots, rather than the fast, intelligent online experience that is possible with hyperautomation. In fact, less than a quarter (24%) of organisations have currently implemented hyperautomation.

Customers are willing to accept automation, but have high standards

Automation is recognised as key to setting a new standard in customer experience. It is valued by 91% of the C-suite, who are looking to technologies that can automate repetitive processes. They want this for employees, for customers, and for regulators. Fortunately, the vast majority (82%) of senior decision makers in businesses across the UK and Ireland believe that hyperautomation will be important in the next 12 months, and two-thirds (67%) have either implemented it already or plan to in the future.

Customers are willing to accept hyperautomated services – and even have positive expectations. Half (49%) of consumers expect an automated service to provide speed and convenience, while a third (32%) expect it to show understanding of the issues and specific services relating to their circumstances. Half (50%) of respondents say that they would use a fully automated customer service if they were satisfied that their enquiry could be adequately resolved.

“Now is the chance for organisations to meet multiple business goals at once, improving efficiencies and mitigating costs, while still offering a superior experience to customers. It’s possible to have the best of both worlds thanks to hyperautomation solutions which can be easy to use on low code / no code platforms delivered via the Cloud”, said David Shannon, Head of Hyperautomation, SAS UK & Ireland.

“As we face the prospect of rising cost inflation, it’s imperative that businesses take steps to deliver what customers now demand, which is a fast, frictionless, and effective online service at a competitive price. Without this, organisations will be overtaken by the competition and fail to foster long-term loyalty to the brand.”

To see the results of the survey and learn more about hyperautomation, read the report by SAS entitled Hyperautomation: Using AI to transform your business.

Square Loyalty And Square Marketing Launch For Irish Businesses

Square has announced two new products in Ireland to help businesses grow their sales and engage their customers with just a few clicks. The two pieces of software, Square Marketing and Square Loyalty, are now available as separate subscriptions for Irish businesses of all types and sizes.

Square Marketing helps businesses reach customers at the right time and all in one place. The tool allows businesses to create, send, and track email marketing campaigns in minutes – from one-time email campaigns to personalised automations – expanding customer reach and helping sellers gain key business insights with analytics.

Businesses can now also build a loyalty program in minutes with the launch of Square Loyalty. This new to market tool can help turn one-time visitors into regulars and increase repeat visits. It’s easy to set up a customised loyalty program that rewards customers both in-store and online.

“Square Loyalty has allowed us to introduce a new way of turning one-time-visits into repeat customers,” said Jonathan Hughes, Founder of Shoe Lane Coffee – one of the first businesses to use Square Loyalty in Ireland. “As the tool works both in-store and online, our customers have the flexibility to redeem their points any way that suits them, with the process being straight-forward and streamlined for us at the same time. We’re now looking to roll out Square Loyalty across all three of our coffee shops, meaning our customers have the choice of where they want to spend and collect their points.”

This double-product launch aims to further level the playing field for businesses, as it provides all sellers with easy-to-use, powerful marketing tools that have typically only been accessible to big businesses. Along with Square products already available to Irish sellers like Square Point of Sale, Square Online, and Digital Gift Cards, Square provides a whole suite of customer capability products that enable sellers to manage the entire consumer lifecycle in one place.

“Square is helping its sellers bring more value to their customers by expanding the ecosystem of products and services in Ireland,” said Saumil Mehta, General Manager of Customers and Square Point of Sale. “Sellers are increasingly turning to Square as the one-stop-shop to run every part of their business, from payments and online commerce to inventory, team management, loyalty programs and more. We’re excited to help sellers run and grow their business with the addition of these new tools that enable them to retain and re-engage their customers.”

Data from Square’s email marketing platform shows a 25% average increase in spend by customers who redeem email coupons. Square Marketing key features include:

  • Drive buyer engagement & ROI – Square Marketing offers businesses a powerful tool to help grow their customer base, drive repeat visits, and increase buyer spend.
  • Plan ahead, automate, and send – Businesses can schedule or immediately send emails to customers by leveraging Square Marketing’s automation capabilities, saving them time and effort.
  • Measure campaign results – Real-time tracking is available in the Square Marketing Dashboard around active campaigns, open and click through rates, as well as attributable sales.

Square’s global data shows that customers who enroll in a Square Loyalty rewards programme are twice as likely to be repeat customers. Key features include:

  • Drive visits and sales – Businesses can encourage repeat customers through the implementation of a loyalty program.
  • Omnichannel integration – Square Loyalty is built into businesses point-of-sale and website meaning businesses can reward customers wherever they choose to purchase, whether that’s in-store or online.

“It’s been a challenging couple of years for businesses and it’s more important than ever for sellers to stand out from competitors and see the impact on their business,” said Stephen Smythe, Head of EU Marketing at Square. “We’re coming up to one year since launching in Ireland and have seen great demand for products like Square Loyalty and Square Marketing from our sellers – we’re delighted to be launching them into such an innovative and entrepreneurial market.” 

To find out more about Square Marketing businesses can visit: https://squareup.com/ie/en/software/marketing and for Square Loyalty: https://squareup.com/ie/en/software/loyalty

What Should A 2D Character Design Specialist Possess?

Do you know what character designers should possess? Their main task is to actually visualize and create the appearance of a 2D Character Design. The look of any 2-dimensional character design should be great. Otherwise, it can be hard for your business to attract many potential leads. The video games must be engaging and lively. This is the main reason why it is necessary to know the principles of 2D character drawing. Hiring a 2D character design specialist is, of course, recommended for the purpose of bringing your business to the next level. That being said, this article can help you in knowing the must-read facts about 2D character art. 

What do character designers do? They are specialists in carrying out research and in conducting the right techniques to come up with awesome 2-dimensional designs. Drawing a 2-dimensional character design is quite challenging. But given the fact that there are available third-party service providers these days, the challenge associated with 2D character drawing can easily be handled and managed. Drawing a 2-dimensional character on paper or on a computer can be pretty easy. Your business can have a wonderful opportunity to hit success. It is possible through effectuating things the right way. 

As the business owner, you need to approve the work of the character designer that you may hire. That is why it is important to understand the roles and functions of a 2D character designer. The methodologies to be applied for coming up with the expected end-result should be clear-cut and doable. Yes, you will not be creating a 2D design all by yourself because you are not a 2D designer. But, at least, you have the knowledge regarding the supposed process. At least, you know how the things are going to be executed. The progress of your project will depend on how the 2D character design is going to be created by the graphic specialist, animator and 2D designer. 

A specialist in 2D character design should have the following:

  • A 2D designer must be expert in drawing 2D character art. 

A character designer is actually a drawer. He or she must be able to draw a character or figure on a piece of paper or on a computer-based medium. Having said that, it is important for the 2D character designer to have high-level drawing competence. This is the first rule of thumb that every 2D designer has to possess. He or she must have drawing skills, not just ordinary skills but high-level ones. There has to be flexibility as well. What does it mean? The designer must be able to draw using a variety of styles.

In today’s world, the impact of technology on every aspect of human life is evident. Now, here’s the truth in relation to 2D character creation. The use of technologies and tools has been evident. There are 2D character design tools that are made available on the market now. All you have to do is to choose a certain tool which can allow you to sophisticate and beautify the 2D digital design output. You have to be aware that the designer you are going to hire must be able to create a 2-dimensional design that is engaging and interactive. The video gamers, for instance, should appreciate how great the appearance and interface of the game is. To realize this goal, it is necessary to recognize the role of a 2-dimensional character designer. 

When a 2D character designer is able to draw, it can be easy to produce the expected output. What is that output? It reflects the 2D character art which a skillful designer is able to produce. The output must be engaging and interactive. This is how you can bring your business to the next level. The value of the designer’s drawing skills is evident. That said, it is important to hire a legitimate designer based on the merits and substance of the given fact. The designer has to possess drawing skills. This is through this way where you can hit a competitive edge in your chosen video game business industry. 

  • A 2D character design specialist should have a deep sense of creativity.

A 2-dimensional designer should be creative. Why so? Because if he or she is not creative, it can then be difficult for him or her to produce a perfect 2-dimensional character. The sense of beauty will not be met. And you have to recognize the fact that when your 2D character design lacks the sense of creativity, more potential gamers will reject your 2D video games. 2D game arts should be creative enough. This is how you can grasp your goals and objectives. Through this particular skill set, a 2D character design can attract more gamers. 

Remember that your 2D character design should tell a story. That story is important as far as igniting the interest among potential customers is concerned. Branding your 2-dimensional design is hard unless there is a clear story to be embedded in the created 2D character design. The implication is quite simple. There should be a deep sense of creativity in the designer. His or her creative skill sets should be at a high level. Otherwise, it can be difficult for your video gaming brand to stand out from the rest of the crowd. 

Conclusion

What should you do now? You have to rely on the expertise of a proven and tested 2D character design specialist. Looking for an outsourcing company is highly recommended. Of course, they have the tools and resources that are enough for your project to be managed and handled effectively. Your success depends on your decision today. Hence, it is advised that you are going to work with a credible outsourcing agency. 2D art making is no easy task. Yes, it is true. But you can surpass all the challenges when you have the right professional designer on your side. 

Survey shows IT sector is determined to go green but 65% of businesses have not yet measured their carbon footprint

DataSolutions, the specialist distributor of innovative IT and security solutions, today announces the results of recent research which found that while the majority of tech companies have plans to either reduce their carbon emissions or become carbon neutral, a large proportion have not yet measured their footprint.

The study involved signatories of Techies Go Green – a collective of IT organisations committed to becoming more sustainable – found that 82% have firm plans to reduce their carbon emissions and 78% have plans to become carbon neutral.

In fact, 39% of respondents said they will be carbon neutral by the end of 2022 and a further 43% expect to be by 2025. However, almost two thirds (65%) have not yet measured their carbon footprint.

Despite the fact that a large proportion have not yet measured their carbon footprint, the research did find that companies are taking steps to be greener. Eighty-eight per cent currently recycle the e-waste they produce and three quarters (75%) of IT leaders would consider buying refurbished IT equipment.

Some 48% of respondents have employee incentives to encourage them to reduce their commute and travel, and over half (51%) are using a green energy provider. Of the 49% that don’t currently use a green energy provider, 77% would consider changing to same.

Furthermore, 59% of tech companies have an Environmental, Social, and Governance (ESG) strategy in place and 55% have a dedicated internal resource responsible for sustainability.

The findings come as Techies Go Green, co-established by DataSolutions, reaches 180 members. The movement, which will be celebrating its one-year anniversary in March, aims to increase its membership to 300 signatories by the end of 2022.

Michael O’Hara, Group Managing Director of DataSolutions and Co-Founder of Techies Go Green, said: “Sustainability is undoubtedly a crucial focus for IT leaders in 2022 and our research demonstrates its ever-growing importance in the world of business. But while organisations are starting to recognise and realise how crucial going green is, this appreciation needs to translate into consistent action.

“It is certainly positive to see companies review and reassess how they operate – for example, the use of green energy providers among Techies Go Green signatories increased 14% compared to six months previously. And it’s even more encouraging to see that dedicated resources are being put in place to progress sustainability efforts.

“Taking such practical steps is the key to turning the aim of carbon neutrality into a reality. However, companies need to look at the bigger picture and understand where they are starting from in order to identify the changes which will help to bring about widespread change. It is only through education and collaboration, enabled by communities like Techies Go Green, that we can hope to have a real and lasting impact on the global battle against climate change.”

Philip McMichael, founder and CEO of Vyta, a Techies Goes Green signatory, said: “Real, exciting change is happening across the technology sector in Ireland and the UK. Our largest enterprises are joining forces on a mission that is not only the right thing to do, but is something that creates more opportunities for them as businesses, too. At Vyta, we are first-hand witnesses of this. We are helping companies to take simple steps, such as recycling old IT equipment or purchasing high-spec refurbished IT assets, to get them on the road to carbon neutrality.

“Techies Go Green is playing a vital role in driving meaningful change in our industry. We are delighted to be joining an increasing number of environmentally-conscious businesses on this journey as we pave the way towards a better future for our planet.”

Celebrate International DJ Day by learning the craft of DJing, with the ultimate starter setup

Celebrate International DJ Day by learning the craft of DJing, with the ultimate starter kit that will provide any aspiring DJ the best setup to begin their journey on the decks. Marked on 9th March 2022, International DJ Day represents a day dedicated to recognising and celebrating disc jockeys the world over and is the perfect excuse for any enthusiast to begin mastering the skills behind the decks.
Setup twenty years ago, International DJ Day formally acknowledges  DJs and the art of DJing worldwide, annually. With clubs marking the day with parties and DJs performing mixes, International DJ Day is an opportunity for everyone to get involved. Hobbyists can join in by completing their DJ setup with the best equipment from Pioneer DJ – a world-class manufacturer of DJ equipment.
For beginners and enthusiasts wanting to kickstart their DJ skills, the DDJ-REV1 is the perfect DJ controller to learn the craft. Launched earlier this year, the DDJ-REV1 is a 2-channel controller which is accompanied with the free Serato DJ Lite software. It has a brand-new battle-style layout that’s easy to use and perfect for playing like a pro DJ. With unique features, the DDJ-REV1 has a spacious layout and its jog wheels have been sized up so that scratching will feel as effortless as possible. Whether you’re mixing from hip-hop to pop, battling it out in a DJ scratch competition or just laying on some epic tunes – the DDJ-REV1 has it all.
For DJ headphones, pair the controller with the HDJ-CUE1s. They will allow you to hear the richness in your music when DJing and deliver low frequencies in the bass and kick drums, so that you can mix precisely and know exactly what will be heard when the next track drops. Available in either a wired option or Bluetooth version, the headphones come in 3 different colour ways.
Complete the DJ set up with the DM-50 speakers. Available in black or white pairs, the speakers are easy to set up, tune, and use – making them ideal for a variety of purposes – from DJing and music production through to throwing parties. They deliver a balanced, punchy bass sound and they can pump out extra power when you need it as they’re loaded with a new Class D amplifier and a 5-inch woofer in each unit. The state-of-the-art monitor system is a high-performance, all-purpose speaker offering any aspiring DJ or music lover the best in sound experience.
Ideal for novices and hobbyists, the DDJ-REV1, HDJ-CUE1 headphones and DM-50 speakers complete the ultimate starter kit for aspiring DJs and will have anyone bossing the decks in no time. Priced from £59 for the wired HDJ-CUE1s, £199 for the DM-50 speakers and £259 for the DDJ-REV1 controller –  Pioneer DJ offers the best in tech for DJ newcomers, that is affordable. For more information on all products visit www.pioneerdj.com. 

The Performance Corporation presents the ground breaking Live and Virtual Reality (VR) experience Emperor 101 at SXSW 11-14 March 2022

Award-winning theatrical innovators The Performance Corporation will present their cutting edge experience Emperor 101 at the world famous tech/arts festival, first presented at Dublin Theatre Festival 2021. The production allows live performers to interact with audiences in Live Virtual Reality (VR) and explore the explosion of online conspiracy theories, and the parallel rise of far-right extremism. For this presentation, the performers will be in 2 separate countries, the server that supports the tech in another, and the audience in headsets in Austin.

This ground-breaking production, is at the cutting edge of an emerging crossover between theatre and Virtual Reality. The Performance Corporation is one of the first theatre companies in the world to design and build a bespoke virtual world in which to stage a Live VR experience. In this VR space, live actors and audience inhabit avatars that allow them to interact and speak to each other in real time.

Speaking about the production, Artistic Director of The Performance Corporation Jo Mangan said: “It’s incredibly exciting to be part of what we believe is a new departure for theatre. I believe that by creating this kind of live and interactive performance in a specially designed virtual space, we can open up a huge array of new possibilities. We’re lucky to have an amazing team working on Emperor 101 to create this completely new experience for theatre audience and thrilled to be taking it to the prestigious SXSW with the support of Culture Ireland.”

The Performance Corporation believes plays like Emperor 101 have huge potential, and plan to further develop this digital genre in the future. The company envisages future live VR productions that would be available to audience members in locations across the world simultaneously, opening up new theatrical frontiers.

In the play, we meet a notorious conspiracy theorist who has built a Virtual Reality space to induct recruits to her organisation. She wants her country to go back to the past, but her own traumatic history is threatening to destroy the movement she has built.

Emperor 101 immerses the audience in an alternate world that reflects the mind and motivations of a conspiracy theorist. In a time when the very notion of truth or facts is called into question, the innovative use of VR reflects the multiple realities or ‘bubbles’ we live in. The piece riffs on influences from ancient mythology to Alice in Wonderland, and asks if rejection of the ‘mainstream’ is a product of fear, or the ultimate act of self-empowerment in a complex world.

Emperor 101 begins with an intimate in person interaction with a live performer. The audience then puts on a Virtual Reality headset and is led through a series of interactive environments. Here they experience live interaction with performer avatars. The story explores the inner life of a high profile conspiracy theorist as she struggles with a personal tragedy that has turned the world upside down.

Company

Cast: Caitríona Ní Mhurchú and Karl Quinn

Directed by Jo Mangan

Script Tom Swift

Design Leon Butler and Peter Power

VR Producer Camille Donegan

Immersive Media Studio RETinIZE

Produced by The Performance Corporation

Esri celebrates female political representation this International Women’s Day with interactive map

In celebration of International Women’s Day 2022, digital mapping specialist Esri Ireland has created a map which recognises female representation in national parliaments across the world. The map charts current figures (World Bank 2020) and compares these to data from 1997.

According to the figures, Ireland’s national parliament comprises 23% female representation, which has almost doubled compared to just 12% in 1997.

Rwanda currently tops the list as the country with the highest female political representation at 61%, followed by Cuba at 53% and the United Arab Emirates at 50%. Mexico (48%) and New Zealand (48%) round out the top five.

See more here 

IDEATE IRELAND Empowering The Next Generation Of Irish Entrepreneurs

IDEATE Ireland (formerly The Ireland Fund’s Business Plan Competition) is an exciting new initiative to uncover and empower Ireland’s next generation of entrepreneurs, helping to turn their brilliant ideas into thriving international businesses.

IDEATE Ireland is now seeking applications for its 2022 competition, where candidates will have the opportunity to develop their business ideas through mentoring and workshops, apply for start-up support and pitch for cash funding. Applications open on Tuesday, 08 March and will be accepted until midnight on Thursday, 07 April 2022.

As great ideas can come from anyone and anywhere, IDEATE Ireland is open to undergraduate, postgraduate or research students from any academic institution or research centres on the island of Ireland. The best ten best submissions will be invited to participate in an 8-week mentoring and support programme and compete for a €27k prize fund. 

The initiative aims to build on the Ireland Funds Business Plan Competition (BPC) which helped develop entrepreneurial skills and innovative ideas among early-stage, student entrepreneurs. Since its founding in 2011 by The Ireland Funds Board Director Bill McKiernan, 276 people from academic institutions throughout the island of Ireland have participated in the programme. 60% of participating teams have formed viable businesses, creating 300+ jobs.

Co- founded by Helen Fullen, IDEATE Ireland is more than a simple rebranding of the former Business Plan Competition; it is a reimagining and reinvigoration, where established local entrepreneurs and business leaders give freely of their time to help nurture the ideas and mentor the business skills of Ireland’s next generation of entrepreneurs.  

“I have seen first-hand the lasting contribution The Ireland Fund’s Business Plan Competition has made, that’s why I was determined that we build on the legacy and continue to inspire future business leaders through IDEATE Ireland. We believe ideas have the power to change the world; that’s why we’re just as excited and ambitious about our entrepreneur’s projects as they are.” Helen said.

Helen Fullen is joined in the IDEATE Ireland initiative by Co-Founders David Moffitt, Danny Moore, Options Technology, Cian O’Flaherty, Safecility and Bill McKiernan, WSM Capital. With extensive entrepreneurial backgrounds, all are firm believers in the importance of risk-taking and the ability of business ideas to bring about positive change. 

“We’re looking forward to writing the next chapter of Ireland’s leading third-level start-up competition with IDEATE Ireland” David Moffitt said. “The success of the competition to date highlights the importance of continuing to provide entrepreneurs across the island of Ireland with education, mentorship, and a robust business network. Our mission is to capture the imagination of Ireland’s brightest minds, enabling and empowering them to make a lasting contribution to the global economy, employment, and society. We have a deep bench of alumni who are ready and willing to engage with the next generation of Irish entrepreneurs, offering them support and feedback. We’re determined to sustain and grow this network to ensure IDEATE Ireland continues to be the best kick-start entrepreneurs can get on the island of Ireland.”

Website: www.ideateireland.ie

Pictured above  (l-r – back row) are Cian O’Flaherty, CEO, Safecility, David Moffit, CEO, Kayfoam Woolfson and Eamonn Sayers, Manager, The Guinness Enterprise Centre. Pictured front (l-r) are Terry Hughes, SVP Marketing, Options and Helen Fullen, CEO, Alinea.

Tech Review – Dottir Sports headphones.

Over the last while I have been testing out the Dottir Sports headphones which have had features specifically selected by two training partners and competitors — both two-time winners of the title “World’s Fittest Woman” at the CrossFit Games Katrin Davidsdottir and Annie Thorisdottir, On first appearance many said they look like Apple rivals but then realised by the branding they are not and again they are cheaper than said rival product which many still pay a hefty price for in my book. If you missed the first look see the video here 

Design Build and Fit

These are probably the best fitting hooked headphones I have tried in some time , they fit really well they give a good seal and will not fall off no matter what exercise you do and you can take that to the bank. They are not heavy you would almost forget they are there after a while and overall comfortable to wear too even for long periods.

They are well built and I do like the colour however the longevity of it holding up is another matter but they are easy to clean,on each side you have buttons which are raised and easy to use even blindly but when putting the headphones on you may accidently hit on them which is no huge deal to be honest but it does take two hands to fit them right but after a while the one handed approach is good if you are a user of such styled headphones which there is plenty of out there in the market aimed at fitness folk.

The housing is plastic with a matt finish to them and looks well in the colour we tested which is White and there is an Ash Grey option too which is nice, more colours would be nice and we might see that change down the road as we do with many brands out there now.

Controls

The controls are simple to use as mentioned and you also have a touch area too that you tap to execute play and pause and your voice controls, all of this we demonstrate in the video review below so do check it out, you have all the usual features there too such as volume control and skip/reverse tracks etc.

Sound

These unfortunately do not have an app to change the EQ but you can use one on your phone if you wish but they tend to be via third party apps and are not great but the thing is they sound pretty good out of the box as is with nice bass and volume and all testing that I normally do came back to be fine across the board, they also have auto play and pause, you have also got ANC whilst not the best I have heard it is fine and you also have transparency mode if you want to hear what is going on around you especially if you are out jogging on dark evenings etc.. Calls are fine and clear for the few I took whilst testing and that was both ends.

They do a great job overall to be fair and they are ideal for the fitness type and gym gurus and also come with an IPX7 rating with decent battery and the charge case is really cool to and also their choice of packaging is nice to see going forward with the environment in mind.

Dottir Audio headphones techbuzzireland

Specs

SOUND
Powerful 13mm dynamic drivers that provide strong bass and precision across the frequency curve.

Pump out amazing sound to keep you pumped throughout your workout. Up to 35dB noise reduction Hybrid ANC

DESIGN In-ear headphones/ IPX7 waterproof and ergonomic design for athletes/ Magnetic earbuds with in-ear detection for auto play and pause

Weight: 9.32g each earbud. Metal finish charging case for added durability

Compact sports true wireless headphone charging case

CONNECTIVITY
Bluetooth 5.2 with Qualcomm 3040 chipset/ Bluetooth range over 10 meters (33 feet)

Compatible with iOS and Android, as well as laptops and tablets/ Audio codecs: SBC, PCM, AAC, APTX, APTX HD

POWER

Up to 72 hours of listening time (12 hours in earbuds and 5 full charges in the charging case). USB-C charge connector

Wireless charging compatible

CONTROLS

Volume Controls/ Multi-function button/ Three microphones on each headset for improved ANC and voice clarity/ Built in voice-assistant

BUY 

Video Link