Leading Irish cloud-communications company workair has expanded its suite of remote-working services to enable Irish businesses to continue to work in a distributed way and survive the Covid-19 crisis.
The company’s move to grow its offering comes as details of the new Programme for Government’s measures for remote working emerge.
workair is providing a new unified communications platform which supports remote, mobile, and home-based workers to collaborate and connect with customers at any time and on any device. It follows workair’s recent support for leading health insights company LetsGetChecked, which enabled the latter to continue its development of critical new Covid-19 testing services that confirm patient results within 48 hours. LetsGetChecked has just raised $71m in funding as the start-up sees huge demand for its at-home health testing kits.
In parallel with its partnership with LetsGetChecked, workair has been ramping up its services to meet surging demand for distributed and remote working solutions since the Covid-19 outbreak. It has enabled other companies challenged by the recent national lockdown restrictions, such as travel agency Hannon Travel, law firm Whitney Moore, HR software company Intelligo, and Eden Recruitment, to continue servicing customers in an innovative, efficient and cost-effective manner.
Stephen Mackarel, Managing Director of workair Ireland, said: “With countries, economies and the whole business world grappling with the unprecedented challenges of Covid-19, companies need remote solutions to help sustain their businesses, reduce costs and drive efficiencies in what is the toughest of times. Already focused on cloud-based solutions for every type of business, we have been ramping up our fully-functional remote-operation services since the outbreak, and now our unified platform will further enable our clients’ staff to continue to be productive and customer-focused remotely in this incredibly challenging environment. Companies of all sizes in Ireland are dealing with massive financial, operational and CRM challenges and business managers are having to work out totally new ways of leading. Our single, unified technology solutions will drive efficiencies, keep costs down, provide performance metrics and ultimately support enterprise recovery in the new Covid-19 business world.”
LetsGetChecked is a leading health insights company that allows customers direct access to a wide range of testing options and clinical services from home. The company recently announced it is to offer innovative new testing services to those working within the healthcare system and to at-risk groups as part of the fight against Covid-19.
Since partnering with LetsGetChecked 12 months ago, workair has been helping the company to provide 8×8’s unified communications solution across its worldwide base. The Covid-19 pandemic necessitated LetsGetChecked to make a more rapid deployment to enable remote-working solutions for its staff following the closure of its Dublin and New York offices. Within 10 days, workair helped LetsGetChecked to re-activate its call centre operations, enabling its customer-support staff in Ireland and New York to operate remotely and continue critical work enabling testing services for the Covid-19 disease.
Mark Donaghy, Product Manager at LetsGetChecked, said: “It’s been great to be a part of such a tangible example of businesses pulling together like this. LetsGetChecked has seen a huge increase in test orders because our customers can safely test from home without putting themselves or others at risk. Thanks to the quick turnaround from the workair team, we have been able to keep this vital medical service going at a time it is needed most and we are now actively testing and supporting healthcare workers with our coronavirus testing solution.”
With more than 30 existing clients already using its cloud-based technology to support employee productivity and customer engagement, workair is leveraging its expertise to help many more companies support their staff to make the transition to effectively work from home easier in the midst of the Covid-19 crisis. Since the outbreak in Ireland, the company has been working closely with existing clients, as well as providing solutions to new customers, enabling SMEs of all types to continue to effectively run their day-to-day business, ensuring their staff can work remotely to service customers in Ireland and abroad.
workair provides unified communication platforms for businesses of all sizes through various communications, meeting, project management, customer engagement and analytics tools. workair provides a seamless and easy to use experience by providing all of these services in one central location, increasing efficiency and reducing costs in a manner that connects effectively with existing CRMs.
workair has well-established partnerships with leading, award-winning communications providers with a global footprint. Unified platforms from 8×8, Ring Central and LogMeIn enable workair to provide customized solution to meet specific businesses’ needs. workair is making enterprise grade solutions affordable to businesses of all sizes, future proofing businesses in their transition to the cloud. Voice, video, Instant messaging, analytics and meetings removes the need for employees to switch between multiple platforms and applications, bringing all services onto one user-friendly platform. workair’s offering reduces both complexity and cost while fostering a collaborative work environment by enabling employees and customers to be connected anywhere and on any device.
Since its launch, workair has worked with businesses in many sectors including the motor, auctioneering, law, recruitment, travel, financial service, and healthcare industries with cloud-based solutions benefitting management, employees, and customers.