Meteor customers may have got a text recently in regards to a new credit limit that is being introduced this month.This will basically be a service to inform people when their bill is heading for €200 and you will be notified,this is also to alleviate the dreaded bill shock which some people still seem to suffer with.This often happens when people travel or use Wi-Fi at home, stream with data and forget to turn off their data whilst connected to their Wi-Fi, Users on 4G would notice their data is been used up quicker and need to monitor their usage.
Meteor explains how it works..
We’ll send you a text when you have reached 75% of €200* and again at 95% of this amount so you can make a payment by credit card. If you don’t make a payment, we will temporarily suspend your service (in most cases when you reach €200*) so that you can’t incur any more additional charges. However, you will still be able to receive calls and texts and make emergency calls if you need to. If you find that you are regularly going over this amount please contact a member of our team so we can ensure you are on the best plan for you.
You can also monitor your usage with the My Meteor app which can be downloaded below for Android and iOS..
Meteor also explain..
*Please note that the €200 notification amount is subject to change. You may also incur charges for out of tariff usage that may not be captured at the time of SMS notification. If you have any other queries please do not hesitate to Contact Us.