Tag: toast

Toast announces 120 new Dublin jobs

Toast, the cloud-based restaurant technology platform, announces plans to create 120 new roles in Dublin thanks to a multi-year R&D investment project. This new project is supported by the Irish government through IDA Ireland.

The investment will drive platform innovation with a strategic focus on AI and represents the next phase of Toast’s expansion in Ireland. The investment, which will create 120 new roles at Toast’s Dublin headquarters, will allow the company to advance its work in AI innovation to embed intelligent agents across the platform, enhance AI-powered productivity for its R&D teams, and unlock global scalability for its customers worldwide.

Toast’s technology is developed to seamlessly connect every aspect of Irish hospitality businesses, from kitchen to customer. Toast is the restaurant technology partner of choice for many of Ireland’s leading hospitality businesses, including Bewley’s, Kicky’s, OAKBERRY, and the Eclective Hospitality Group.

The new, multi-year R&D program will accelerate Toast’s AI-forward vision for the hospitality industry, with the company’s Dublin team leading the charge on critical aspects of this innovation.

At the heart of the initiative is a commitment to reimagining how technology empowers the hospitality sector. Toast is focused on embedding intelligent, autonomous AI experiences across its platform to help businesses work smarter, serve guests better, and make faster, data-driven decisions

To support this transformation, the company is modernising its global platform architecture – investing in modular, scalable systems built for new regions, verticals, and customer segments. These enhancements aim to strengthen Toast’s cloud foundations for AI readiness, resilience, and rapid global expansion.
Internally, Toast is also harnessing AI to change how it builds, deploying advanced AI-powered productivity tools to accelerate product development and increase engineering velocity.
Together, these efforts mark a major step forward in Toast’s mission to create an intelligent, scalable platform that powers the future of hospitality worldwide.

Toast first established an engineering presence in Dublin in 2017 and has since grown to include teams across all key business functions. The company is recognised as a Certified Great Place to Work in Ireland.

Minister for Enterprise, Tourism and Employment Peter Burke said: ‘’Toast’s decision to expand its R&D operations in Dublin and create 120 new high quality roles is a clear vote of confidence in Ireland’s position as a global hub for innovation and technology. This investment, with a strong focus on AI, aligns with our national ambition to lead in digital transformation. I thank Toast for their continued commitment to Ireland and wish the team the best for the future.’’

“From our early feasibility work to this new investment, IDA Ireland has been instrumental in helping Toast scale and innovate in Ireland,” said Dave Fleming, Global Head of Engineering  & Ireland Site Leader. “This programme represents a step-change in the scope and ambition of our Irish operation, as our Dublin team will spearhead end-to-end platforms for our global customers, leveraging AI to shape the next generation of technology for the hospitality sector.”

Michael Lohan, CEO of IDA Ireland said: “This decision by Toast to develop their R&D offering with a focus on AI in Dublin is a testament to Ireland’s reputation as a global leader in technology and innovation. The creation of 120 new jobs in Dublin will help strengthen Ireland’s capability for AI development, which is a key focus in IDA Ireland’s strategy for 2025-2029. I would like to wish Toast every success with this R&D project.”

Toast teams up with Eclective Hospitality Group

Toast the cloud-based restaurant technology platform, today announced that Eclective Hospitality Group, Ireland’s largest hospitality group, has implemented Toast across its portfolio, highlighting Toast’s growing role as a trusted partner in Ireland as the company celebrates 3 years in market.

This new collaboration sees Toast’s technology platform deployed across 25 Eclective venues, including iconic brands like Angelina’s, Elephant and Castle and Wowburger.

Toast’s technology seamlessly connects every aspect of Irish hospitality businesses, from kitchen to customer. Eclective will utilise Toast technology to strengthen operational flexibility, provide greater ease of use and responsiveness, improve staff efficiency, and enhance the overall guest experience.

“As Ireland’s largest hospitality group employing 850 people across 27 venues, we need a technology partner that can scale with our ambitions while understanding the unique demands of running a restaurant in Ireland,” said Dave Mongan, COO at Eclective. “Toast eliminates the complexity of managing multiple systems across our portfolio. Toast gives us the tools that power service and allows us to focus on what matters most – creating exceptional experiences for our guests. This partnership positions us perfectly for our next phase of growth.”

“Delivering a great guest experience requires a restaurant to have exceptional tools and technology,” added Daniel Hanigan, Executive Chef at Angelina’s. “By leveraging technology like Toast’s Kitchen Display Systems to improve efficiency in the kitchen, our team will have more time to focus on creating exceptional food experiences.”

“Partnering with an ambitious, forward-looking organisation like Eclective represents a defining moment in Toast’s journey here in Ireland,” Ana Munoz, GM of International at Toast said.

“Working with a group of this scale and caliber is a testament to the depth and presence we’ve built in the local hospitality community over the past three years. We know that Irish restaurants want both great technology and a provider who truly understands them, and we’re the ideal choice for growing restaurant groups here and across our other international markets.”

Toast is the restaurant technology partner of choice for many of Ireland’s leading hospitality businesses, including Bewley’s, Kicky’s and OAKBERRY.

Toast’s presence in Ireland includes Customer Support, Research and Development, and Sales and Marketing teams in Ireland, and is recognised as a Certified Great Place to Work in Ireland.

Toast supports many Irish communities through Toast.org, the company’s philanthropic arm. Some of Toast.org’s programmes in Ireland over the last 3 years include a €50,000 donation to Airfield Estate for a new community garden that supports local food education. Toast.org’s continued community investment reflects Toast’s on-going commitment to supporting communities that make Irish hospitality thrive.

Airfield Estate Launches Sustainable Community Garden With €50,000 Donation From Toast.org

Toast, the digital technology platform built for restaurants, today announced the Toast.org Community Garden in partnership with Airfield Estate in Dundrum, South Dublin. Toast recently launched in Ireland, and its philanthropic branch, Toast.org, will donate €50,000 to fund the creation of the garden.

Known as Dublin’s only working farm, Airfield Estate is creating the community garden to produce sustainable fruit and vegetables while also offering opportunities for people to learn about environmentally-friendly food production, empowering them to make more informed food choices.

The Toast.org Community Garden at Airfield Estate will be a resource centre for education on nutrition, food sovereignty, seed saving, biodiversity, conservation, and resource management, supporting Toast.org’s mission to enrich the food experience for all.

The community garden will also support Airfield Estate’s ambition to be Dublin’s sustainable food hub and help bring Dublin on its journey to be known as a world-leading sustainable food city.

As a part of Toast.org’s support, the garden will employ a Community Garden Coordinator and Craft Gardener. The grounds will be accessible to everyone, from the local community and vulnerable groups to corporate employees, and the space will host horticulture talks and workshops on various topics.

Toast established its European presence in 2017 with the opening of its first Dublin office, an R&D Centre of Excellence. Toast has since added functions in Ireland including sales, marketing, and customer support and earlier this year, made its technology available for restaurants across the country.

“The Toast.org Community Garden at Airfield Estate will be a fantastic addition to the estate and will support our ambition to become Dublin’s leading sustainable food hub,” said Claire Mac Evilly, CEO of Airfield Estate. “The team at Toast.org mirrors our commitment to improve access to sustainable food for people in Dublin, while having a positive impact on our environment. We know that there are not enough community gardens in Ireland when compared to our European neighbours. This is a really positive example of social impact where businesses and charities like ourselves can come together and give people the opportunity to grow food.”

“At Toast.org, we’re passionate about supporting organisations that positively impact the communities we serve, and Airfield Estate is leading the way in sustainability and the environment,” added Robert McGarry, SVP of Engineering & Head of Toast’s Dublin Office. “We are impressed by Airfield Estate’s many programmes and initiatives that promote the environment while providing more informed food choices for people in Dublin and the surrounding area. We’re excited to mark the next step in our partnership with Airfield Estate with this donation and look forward to working with the charity to develop the community garden.”

Toast.org brings the strength of Toast’s people, products, and philanthropy to further the company’s purpose to enrich the food experience for all and create a healthier, more sustainable, and equitable world.

The partnership between Toast.org and Airfield Estate began in 2021 when some of Toast’s Dublin-based employees volunteered with the charity. The launch of the community garden is one of several ways Toast.org will support Airfield Estate throughout 2023.

More information on Toast.org is available on its website.

Toast Launches Digital Technology Platform for Hospitality Businesses in Ireland

Toast (NYSE: TOST), the all-in-one digital platform built for restaurants, today announced that its technology is now generally available in Ireland. Toast customers in Ireland will be able to benefit from a range of technology to help them seamlessly connect their entire business operations covering front of house, kitchen, payments, and restaurant partner integrations, alongside access to a customer services and sales team based in Dublin.

“This announcement signals our intent to continue investing in our presence in Ireland, a country that we’ve been proud to call our first European home, since 2017,” said Jen DiRico, Senior Vice President & General Manager of International, Toast. “For the last six years, we’ve been growing our team of customer service, technology, and restaurant experts right here in Ireland, preparing for today’s exciting announcement. In that time we’ve worked with many leading Irish hospitality businesses to understand how we can help similar restaurants in Ireland improve service, support staff, cut costs, and increase efficiencies through our technology.

“Today, we’re thrilled to announce that our technology, built for restaurants by restaurant people, is formally rolling out across Ireland. This announcement marks an important milestone for Toast as we bring our platform, trusted by approximately 79,000 restaurant locations in the U.S., to restaurants across Ireland.”

BANG Restaurant Partners with Toast

Toast’s Ireland team has been working with select hospitality businesses, including BANG restaurant and wine bar in Dublin, to custom build its technology to meet the unique needs of Irish restaurants.

“Since integrating Toast into our restaurant, we’ve seen the overall efficiency of the business improve and it’s a much easier place to run. By implementing tableside ordering with Toast handhelds alongside a kitchen display system (KDS), BANG has seen ticket turn time improve, meaning the dishes are coming out faster because the orders are going in faster,” said Joe Barrett, Owner of BANG restaurant and wine bar, Dublin. “The system has not only improved the front-of-house operations, but it’s eliminated many hours a week in terms of admin work. Their on-the-ground support team is incredible, and Toast completely understands every aspect of the restaurant business and how to help.”

All-in-One Technology Tailored for Irish Restaurants

Toast’s all-in-one product suite has been tailored to help Irish restaurants thrive by providing technology focused on streamlining operations, growing revenue, empowering staff, and improving the bottom line. Using Toast’s platform, restaurants in Ireland can benefit from:

  • Point of Sale (POS), Software, and Payments Together: By integrating POS, software, and payments in one, Toast provides enhanced customer service compared to the traditional model of non-integrated or semi-integrated payments. Toast’s platform also offers a seamless payment experience for both guests and staff, with reliable, accurate, and automated payment reconciliation.
  • Toast GoTM Handheld Mobile POS Devices: Toast handhelds put the power of a POS in the palm of a server’s hand, allowing servers to fire orders directly from the table to increase throughput and order accuracy, all while allowing for greater efficiency, to cover more tables during a typical shift by eliminating the trips back and forth to a central POS terminal.
  • Kitchen Display Systems (KDS): Toast KDS increase kitchen efficiency and productivity by converting legacy paper tickets into digital tickets that won’t get lost; allowing for more clearly visible modifiers or changes; and helping improve communication between front and back of house. Toast KDS also provides valuable productivity metrics into item-level prep times to identify and improve bottlenecks in the kitchen.
  • Robust Cloud-Based Reporting: Easy to use, fast reporting from Toast allows operators to keep tabs on their business from anywhere, with real-time restaurant specific reports across sales, labour, product mix, and beyond, across one location or many.
  • Growing Partner Ecosystem: Toast is rapidly expanding its international partner ecosystem of robust integrations with best-in-class technology providers across reservations, inventory, labour management, online ordering and delivery, loyalty, guest engagement, and more.
  • Ireland-based Service and Support: From onsite installation and training to 24/7/365 award-winning customer support, Toast offers local service and support that’s custom built for the demanding needs of the fast-paced hospitality industry.

Toast established its European presence in 2017 with the opening of its first Dublin office, an R&D Centre of Excellence. Toast has since added functions in Ireland, including sales, marketing, and customer support in the last year and moved to a larger location in Dublin’s St Stephen’s Green in 2022.

Restaurant technology platform Toast celebrates opening of new office in Dublin

Toast, Inc., the all-in-one digital platform built for restaurants, today celebrated the opening of its new office on St Stephen’s Green in Dublin. Toast CEO Chris Comparato and Senior Vice President of Engineering Robert McGarry were joined by Minister of State for Business, Employment and Retail Damien English TD, IDA Ireland, guests and Toast staff members to launch the new office and to welcome the news that the company is on track to create 100 jobs in 2022 across several functions including software development, sales and customer support.

Toast is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a single platform of software as a service, or SaaS, products and financial technology solutions that give restaurants everything they need to run their business across point of sale, operations, digital ordering and delivery, marketing and loyalty, and team management. Headquartered in Boston, Toast was founded in 2012 and today employs over 3,000 people across the United States, Ireland, the United Kingdom, Canada and India. Toast established its first international technology and product development centre in Dublin in 2017. Toast has enjoyed a partnership with the Irish government through IDA Ireland, and Ireland continues to strategically contribute to the growth of the company’s talent base and innovation capabilities.

Welcoming the news Minister of State Damien English said “I am delighted to welcome this announcement from Toast, which will see the creation of 100 new jobs as part of their Irish expansion. I am happy to hear that the jobs will be in a range of areas including software development, sales and customer support. It shows that Ireland continues to be a location of choice for FDI thanks to the large pool of highly skilled workforce we have and can attract. The concept of a one stop shop for restaurants to manage all their digital needs shows great innovation and I’ve no doubt it will be welcomed by many companies in the industry. I wish Toast all the best with their new office in Dublin and with their future endeavours in Ireland.”

Robert McGarry, Senior Vice President of Engineering for Toast and leader of Toast Dublin office said “Toast originally chose to invest in Ireland largely for its concentration of high level technical capability; over the last several years, we’ve come to reap so many more benefits from our strategic investment here–ease of collaboration with other Toast teams, Irish hospitality, and more. We look forward to more fruitful days to come for Toast in Ireland.”

Commenting on the announcement Martin Shanahan, CEO, IDA Ireland said “This expansion underlines the company’s commitment to Ireland. It builds on Ireland’s reputation as both an established software hub in Europe and as a strategic location of choice for driving international growth. I wish the team at Toast every success in the new office here in Ireland.”

The new Dublin office will include elements such as:

  • Spaces to facilitate open collaboration and socialisation, and flexible “neighborhoods” to support growth;
  • Top of the line technology to better connect our Toast employees whether at home or across the globe;
  • Reception design inspired by an open market; and
  • A community gathering area (cafeteria) designed to resemble a restaurant.

To learn more about current opportunities at Toast, visit the company’s careers site.