Tag: #THRIVEAPP

Air France KLM European Sales and Service Centre continues strong employee engagement partnership with Thrive

 Air France KLM ESSC has continued its partnership with Thrive, which has involved the development of an employee engagement and communications app, ‘My Wem’.

Air France KLM is one of the world’s leading airlines, employing over 80,000 staff.  The company’s London based European Sales & Service Centre (ESSC) plays a crucial role in the success of Air France KLM; with now 200 of their employees working remotely, handling thousands of enquires each day from travellers around the world.

The ESSC needed to streamline communication, reduce the use of email and create a community to keep colleagues connected and the ‘My Wem’ app was launched to achieve this.

Internal Communications Officer at Air France KLM ESSC, Georgina Gray says; “We needed a cost-effective platform to keep our people engaged and connected. We could see that remote working could potentially leave our colleagues disconnected, especially now with the current Covid conditions and we wanted to break down department silos. We also wanted to future-proof our communication channel and thought an app-based solution would be the best choice.

The ‘My Wem’ app which is available on our team’s desktop and mobile phones has created a ‘virtual campfire’ for all of our employees. It has shaped our company culture, increased morale, and employee recognition. The app has aligned to our company values, it has simplified communication and increased the voice of the employee which is key to successful communication strategy. “

Since its launch, the ESSC has seen 120% increase in its employee’s engagement in the app. They have also seen an increase in productivity, reducing time spent with a more streamlined approach to HR procedures and information sharing.

James Revell, ESSC General Manager mentions “It has been so satisfying to see colleagues’ opinions on and interactions with internal communication improve so much since the roll out of My Wem”.

Georgina Gray adds – “Previously colleagues had to go through several steps to locate HR information that is now readily available for them on their app which immediately saves us time for colleagues to dedicate and focus on their role. Successful communication should be two-way and not just top down. We have the possibility for each colleague to participate in communication with the UGC (user generated content) feature as well as being able to like and comment on content”  

James Scott, CEO, Co-Founder of Thrive adds;  “We sincerely value our partnership with Air France KLM European Sales and Service Centre and hope to continue to support them through these challenging times and beyond. Their employee app has been embedded across their organisation and its success is attributed to the Air France KLM ESSC team. Our goal is to help as many organisations as we can in shifting from traditional methods of employee communications and engagement such as team briefings, printed newsletters, notice boards, printed payslips and forms to instant, modern, secure, engaging mobile apps that their employees love.”

Belfast-based Thrive makes two senior hires to fuel further growth in employee engagement software business. #Thrive #Belfast

Thrive.App, a leading provider of employee communication and engagement software, has made two senior hires this month to fuel further growth in its business.

Steve Mason joins as VP of Sales, with 14 years’ experience in employee communications, benefits and rewards with Personal Group, most recently as Business Development Director. Steve heads up enterprise sales across the UK and Ireland for Thrive.App. Previously Steve spent eight years with Welcome Finance, part of Cattles PLC, where he became one of the youngest area managers in the company’s history.

The employee engagement specialist also welcomes Laura Ard to its growing team, as Digital Marketing Specialist. With 10 years’ multi-sector experience in brand, marketing and digital communications, Laura leads the company’s digital marketing efforts, with responsibilities including SEO, PPC, social media and email marketing. Laura is a Google and HubSpot-certified Chartered Marketer.

The new appointments are part of a significant recruitment drive for the company with further plans to expand the team throughout 2021 with a particular focus on adding to sales and marketing, customer success and development.

The new recruitment drive follows a significant period of growth and new client wins with 22 new clients coming on board in the last twelve months across sectors including healthcare, local authorities, logistics, utilities and energy. These clients include Meath County Council, Children’s Health Ireland, The Derry Group and Certification Europe.

James Scott, CEO and Co-Founder of Thrive.App, comments: “At a time when communications and employee engagement and wellbeing are so important combined with such a huge majority of the workforce now being dispersed, deskless and now working from home or in fragmented teams across the country, keeping employees engaged an informed has never been more important. As a result, we continue to grow as businesses look for effective, efficient and affordable solutions to meet these challenges. I am very pleased to welcome Steve and Laura to the Thrive.App team, and I know they will both play a key part in our continued success moving forward.”

Belfast-based Thrive.App is a leading provider of employee communication and engagement software, with its platforms and apps used by more than 250,000 employees and usage hitting all-time highs during the current pandemic. In the wake of Covid-19 almost every organisation is relying on technology more than ever before, and with 80 per cent of the world’s workforce currently deskless, employee communication apps are playing a key role in keeping front line teams informed, engaged, supported and recognised.

Thrive’s most recent development is a new rapidly-deployed version of its app, transforming the way businesses communicate with staff during and beyond Covid-19, moving from noticeboards to mobile devices within a matter of hours. The new version brings together all of the key capabilities needed to power up internal communications with front-line, dispersed, deskless employees in a fast, efficient and cost-effective manner.

For further information please contact Grainne Elliott, CMO, Thrive on +44 203 198 0600 or email grainne.elliott@thrive.app or visit www.thrive.app.

About Thrive

The Thrive.App platform improves communication with front line staff, builds a stronger team, creates a community, nurtures talent, shares success and supports leadership. Its client-base includes councils, healthcare companies, manufacturing businesses, food firms, retailers and other organisations across the UK, Ireland and internationally.

Thrive’s intuitive content management system enables anyone in an organisation to take charge of company communications, creating and adding content to a single platform and distributing it to front line teams’ mobile devices.

This software as a service solution enables HR, Marketing, Internal Comms, Corporate Comms, IT and other professionals to create and promote important, relevant, timely and customised information to their ‘Hard to Reach’ teams. Those who have no access or limited access to email.  https://thrive.app/

Certification Europe Ltd announce employee engagement partnership with Thrive App #ThriveApp

Certification Europe has today announced their partnership with Thrive.App, which has involved the development of an employee engagement and communications app ‘CE Connect’.

Certification Europe Ltd. is a leading accredited Certification Body based in Ireland with offices in the UK, Italy and Japan.

With dispersed teams, across different locations as well as multiple business units (Certification Services, Environmental & Inspectorate Division and Technical Services), Certification Europe needed a ‘central hub’ for sharing latest updates, urgent announcements, in particular regard to Covid-19 news, and also for making sure they continued to lift spirits with competitions, fundraisers, games, onboarding of new employees and celebrating birthdays before and during their move to remote working at the beginning of the Covid-19 pandemic.

Employee engagement was even more necessary at this time than ever before.

Certificate Europe’s CEO, Michael Brophy:

“Thrive is a perfect fit for our needs. It was quick to implement, it was scalable, and most importantly it did not need specific technical expertise to set it up nor run it. We made a decision to implement the app and very quickly we were able to develop a large amount of content, test it and go-live all within 6 weeks and we have not looked back since.

Over the last 6 months of having CE Connect up and running, Certification Europe has definitely seen an increase in employee engagement. Through having a place to upload weekly update videos, run competitions, let users upload pictures, share comments and like different events, it has been excellent to have through the Covid-19 pandemic.

Our Assessment Team have noticed a big change in employee engagement since the introduction of CE Connect. Having always worked remotely or on client sites, they feel there is more interaction between the teams now than ever before.

Overall, we have had a great experience working with Thrive and creating this app for our organisation and look forward to seeing how it grows over time.”

Holly Magill, Senior Innovation Executive and part of the Great Place to Work Team, added:

“Working from home can be isolating, and the app has helped everyone stay in the loop with what’s going on across all areas of the organisation. The company’s ‘Great Place to Work Team’ have been running competitions and fundraisers and the app has made it much easier to reach everyone in the organisation with the notification’s options and the wide range of content options we can include on posts.”

James Scott, CEO, Co-Founder of Thrive adds;

“We are delighted to add Certification Europe to our list of customers and will continue to support them during and beyond these challenging times.

We are on a mission to improve employee experience, everywhere and help as many organisations as we can to shift their communications from traditional methods such as printed newsletters, notice boards and team briefings to instant, secure, engaging mobile apps that helps every employee feel connected, recognised and supported in their role.”

MyCHI App for Staff – How Children’s Health Ireland are Supporting Staff through Coronavirus #CHI #Thrive

Children’s Health Ireland (CHI) is responsible for the delivery of acute paediatric services for children, provided in the three Dublin children’s hospital locations at Crumlin, Temple Street and Tallaght and a paediatric outpatient and urgent care centre based on the campus at Connolly Hospital, Blanchardstown.

With over 4,000 people working in CHI across five locations, most are not desk-based; communication and sharing information has therefore been a challenge. The development of the new organisation, bringing three hospitals together into one on 1 January 2019 and the opening of CHI at Connolly in July 2019 also increased the need to communicate better and to engage teams through these organisational and cultural changes.

To meet the challenges, Trevor Murphy, Director of Human Resources started to look at ways in which staff and management in individual hospitals and the change programme could more effectively communicate and share information with each other.

The need for effective communication and information sharing reached a critical point with the spread of COVID-19 bringing new challenges to CHI to communicate in a timely and pervasive means with their staff. Trevor evaluated several options before deciding to proceed with Thrive. Within three weeks, CHI were up and running, using Thrive’s communication platform and app, which has be branded ‘MyCHI’, with ongoing assistance from the Thrive team.

Commenting on the new app for staff MyCHI, Trevor Murphy, Director of Human Resources said; “A massive and sincere thanks to all the Thrive team for ‘the can do’ attitude in assisting us in launching our employee app MyCHI. It is hugely welcomed by all as a great support for communicating key and important updates, information and supports for our staff at this very difficult time.

The initial feedback from staff has been overwhelmingly positive and we are excited to roll it out to our staff across all our sites, in particularly those who are working remotely due to the current guidelines on physical and social distancing

With our programme for change in preparation for our move to the new children’s hospital and the current health crisis we are facing, there has never been a more important time for us to ensure our colleagues are connected, sharing and receiving important information and feel fully supported and recognised.

Team Thrive are delighted to help and welcome CHI as a new client and we look forward to working with their team to ensure their employee communications app is engaging and reaching all team members in these challenging times.”

James Scott CEO, Co-Founder of Thrive said; “During this time of uncertainty, effective communication is vital. We are so happy that the Thrive platform and app are genuinely helping people and organisations during this challenging time. We have made adjustments to our contracts and pricing in order to be as flexible as possible to help as many organisations as we can and are delighted to have CHI join our client base.”