Tag: #telecom

Telecom Hype vs Reality: 2026 Anti-Trends Reveal What Won’t Deliver

Every year, the telecoms industry finds a new frontier to get excited about. AI will transform operations overnight. Satellites will redraw the broadband map. XR will unlock immersive consumer experiences. 6G will change everything again.

But history suggests that commercial gravity tends to reassert itself.

As we move through 2026, the industry may find that several of its loudest narratives are running ahead of practical returns. That doesn’t mean innovation is misplaced. It means the gap between technological possibility and commercial viability remains stubbornly wide.

Here are five areas where expectation may outpace impact:

Satellites remain supportive, not dominant

Low Earth orbit satellite services have made impressive technical strides. They have strengthened resilience, improved rural connectivity, and introduced new competitive dynamics into fixed broadband markets.

However, satellites still face physical and economic constraints. Capacity remains finite. Costs per delivered gigabyte are materially higher than fibre. Performance can be affected by geography and environmental conditions.

For operators, satellite partnerships may enhance coverage and disaster recovery strategies. But as a mass-market substitute for terrestrial broadband, the economics remain challenging. Fibre and fixed wireless continue to dominate where density allows.

The likely outcome is coexistence rather than displacement, reflecting a broader pattern seen in many telecom technology hype cycles.

Generative AI will increase costs before returns

No technology has captured executive attention more completely than generative AI. Operators are investing heavily in copilots, automation tools, AI-driven customer service, and network optimisation.

While the exuberance around AI remains high, 2025 saw the first signs of the hype cycle cooling, and the financial viability of generative AI relative to the scale of investment required is likely to become one of the central questions for telecom operators in 2026.

Large language models require substantial compute resources, and telecom operators are already facing rising cloud and infrastructure costs associated with early AI deployments. Licensing fees, cloud capacity, integration work, governance frameworks, and new skill requirements all add to the cost base. For many operators, AI may initially increase OPEX before delivering any measurable revenue uplift.

The more sustainable opportunity may lie in targeted, operational use cases such as fraud detection, assurance automation, accelerating product launch cycles, and field service optimisation rather than grand, customer-facing reinventions.

AI will matter. But disciplined deployment may prove more valuable than sweeping transformation narratives.

XR adoption remains limited

Extended Reality continues to generate enthusiasm in vendor ecosystems. Yet mainstream consumer adoption remains limited.

Headsets are improving, but hardware cost, comfort, battery life, and limited everyday use cases constrain mass appeal. Global XR headset shipments remain modest compared with mass-market devices such as smartphones or PCs, limiting the scale of near-term consumer demand. Most compelling deployments today sit in enterprise niches relevant to telcos, such as training, remote assistance, and design collaboration, where ROI for operators can be clearly demonstrated.

Until devices become lighter, cheaper, and seamlessly integrated into daily workflows, XR is likely to remain specialised rather than ubiquitous for telecom purposes.

The promise of immersive connectivity persists. However, the commercial inflection point has not yet arrived.

5G Standalone is slower to deliver value

Standalone 5G was designed to unlock ultra-low latency services, network slicing, and enterprise innovation for telecom operators. Deployment, however, has been slower than early projections suggested, with industry studies revealing that only around 70 operators have deployed 5G SA so far.

While adoption is progressing, monetisable enterprise use cases are still emerging. Many consumer applications do not visibly differentiate between non-standalone and standalone deployments.

The challenge is not technical capability, but demand creation. Without clear vertical solutions or compelling developer ecosystems, advanced network features risk underutilisation.

The industry may need to recalibrate expectations around the pace of monetisation. 5G SA’s value for telcos may unfold gradually rather than explosively.

6G remains a long-term prospect

6G research is accelerating globally, with governments and vendors outlining ambitious visions. Yet commercial rollout remains many years away.

In the meantime, many of the performance gains associated with early 6G discussions, such as improved speeds, lower latency, and AI-driven optimisation, can be delivered through continued 5G evolution, fibre expansion, Wi-Fi advances, and software innovation.

6G will shape the next decade. It is unlikely to define this one for operators today.

Focus on practical fundamentals

None of this suggests innovation is misplaced. Telecom operators depend on forward investment. But as capital discipline tightens across the industry, the focus is shifting from technological possibility to measurable value.

The strongest returns may come not from headline-grabbing breakthroughs, but from expanding fibre intelligently, automating operations pragmatically, investing in skills alongside software, and building sustainable enterprise propositions.

In the telecoms industry, progress is rarely linear. The technologies that ultimately reshape the market are often those that quietly compound value over time.

Hype cycles rise quickly. Commercial reality moves more deliberately.

Composability: The Key to Solving Telecom’s Agility Crisis

Telecom operators are at a pivotal juncture. Rapidly rising customer expectations, intensifying competition, and the rollout of technologies such as 5G, IoT and edge computing are transforming the industry and creating an urgent need for greater speed and flexibility. Yet, many communications service providers (CSPs) remain constrained by monolithic and rigid Business Support Systems (BSS) and Operations Support Systems (OSS), where even minor updates to services, processes or integrations can result in significant cost and delays.

These challenges have become a defining issue for the industry and in the sections that follow, we’ll explore how composable architectures are helping CSPs overcome them and regain agility. This shift toward modular, API-first and loosely coupled BSS/OSS systems is enabling CSPs to innovate rapidly, launch new services at digital speed, and scale efficiently.

TM Forum’s Open Digital Architecture (ODA) provides a clear industry blueprint for this shift, defining the modular building blocks and open interfaces needed to replace monolithic BSS/OSS with flexible, composable systems.

Cerillion, with extensive experience in deploying composable BSS/OSS solutions for leading CSPs, provides practical guidance on how operators can modernise their systems without disruptive rip-and-replace projects.

The Agility Challenge

Legacy BSS/OSS platforms were built for a time when service portfolios were predictable and network environments were stable. Today’s telecom realities are far different: rapid service innovation, intense partner ecosystems, regulatory complexity and dynamic enterprise demands. According to TM Forum, up to 72% of 5G revenue growth is dependent on BSS/OSS transformation.

While earlier research (such as TM Forum) suggested that a high proportion of 5G revenue growth depends on OSS/BSS transformation, more recent GSMA Intelligence analysis underlines that the real value of 5G lies in its role in enterprise digital transformation. GSMA projects that mobile technologies – 5G included will drive $11 trillion of economic value by 2030, and reports that around 85% of enterprises regard 5G as critical to their digital transformation strategies.

As part of this evolution, ODA sets out a standardised architecture that helps CSPs break down legacy complexity by adopting interchangeable components, common data models, and certified Open APIs.

Telecoms industry spending trends underline the urgency: IDC forecasts that the combined telco software solution market will grow from $48.7 billion in 2024 to $60.4 billion in 2029. Such rapid expansion highlights why CSPs recognise that agility isn’t optional but essential for survival.

Composable BSS/OSS and Market Impact

Composable architecture replaces monolithic systems with modular, API-first components that can be developed, deployed and updated independently. This approach allows CSPs to assemble new services, such as an IoT device bundle and partner app, without waiting months for system upgrades.

The principles of composable architecture align directly with ODA, which promotes modular components, well-defined service domains, and open interfaces that can be assembled and evolved independently.

Composable design brings several key advantages. As each module of the system, whether it’s a product catalogue or order management component, evolves independently, businesses can respond more quickly. Open Application Programming Interfaces (APIs) connect partner services, network functions and business tools, ensuring every element works together seamlessly. This efficiency also allows business users to configure new offers without relying on IT, while cloud-native microservices enable continuous scalability and updates, without disrupting legacy systems.

By building solutions that conform to ODA’s structure, operators ensure greater interoperability across partner ecosystems and avoid the vendor lock-in associated with traditional monolithic platforms.

According to HTF Market Research, the cloud-native telecoms market exceeded USD 10 billion in 2024, reflecting strong adoption of modern, modular architectures. The shift is more than technical; it’s strategic. Composable systems empower business teams, accelerate time-to-market and support legacy coexistence to manage cost and risk. In this context, Cerillion illustrates how legacy platforms can evolve into flexible, interoperable systems that enable rapid innovation without full-scale replacement.

Benefits Beyond Speed

Composable BSS/OSS delivers much more than just faster service rollout, including:

 

  • Reducing downtime and operational complexity.
  • Allowing business teams to experiment with new pricing, bundles and partnerships more easily.
  • Enabling third-party integration and ecosystem expansion via API-first platforms.
  • Adapting quickly to new business models or multi-brand operations.

Strategic Implications for CSPs

Aligning transformation roadmaps with ODA provides CSPs with a proven framework that reduces integration risk, accelerates onboarding of new partners, and ensures long-term architectural consistency.

Operators considering the composable route should pursue the following strategic actions:

 

  • Define business drivers and outcomes: Determine the agility and results needed, including faster service launches and ecosystem enablement, before selecting technologies.
  • Adopt an incremental approach: Modernise components gradually instead of pursuing risky full-scale rip-and-replace projects.
  • Promote business-IT collaboration: Enable business teams to configure services while IT ensures operational integrity.
  • Prioritise Open APIs, ODA and partner readiness: Ensure seamless integration with third-party services and ecosystem partners.
  • Measure success with relevant metrics: Track key indicators such as time-to-market, partner onboarding speed and operational efficiency.

Vendors such as Cerillion provide solutions aligned with Open Digital Architecture, API-first design and hybrid deployment that support agile evolution rather than disruption.

Legacy monolithic systems are no longer fit for the dynamic demands of today’s telecom environment. Composable BSS/OSS architecture offers a path to faster launches, empowered business teams and resilient, future-ready ecosystems.

Transformation is complex, but inaction could cost you missed revenue opportunities, slower growth and loss of competitive position. For CSPs, composable BSS/OSS is not optional; it is a strategic imperative. The responsibility of solution providers is to help operators progress, focusing on enhancement rather than constant disruption.

Top Types of Silent Network Authentication to Consider

Silent Network Authentication (SNA) is a verification method that makes use of telecom network data to authenticate users passively without active involvement on their part. It uses information like SIM card details, device attributes, network signals and IP addresses to verify that the session or connection to a network or service is legitimate and associated with the authorized user in real time.

This is a major game-changer for anyone looking to secure systems without bogging down users with extra steps – it’s secure, seamless and convenient for the user. When combined with the ideal reverse phone number lookup api to enhance customer data so you can recognise your customers better, it will be easier than ever before to secure systems across your entire organisation.

That said, what types of Silent Network Authentication should you consider?

 

1. Behavioral Biometrics 

People have different mannerisms in how they use their phones. Behavioural biometrics focuses on analyzing these unique interactions. Unlike traditional methods like OTP SMS verification, behavioural biometrics continuously monitors user mannerisms such as mouse movements, typing speed and touchscreen gestures to confirm the user’s identity without disrupting their experience. This approach typically monitors the following factors:

  • Typing patterns: Speed, rhythm and pressure
  • Mouse movements
  • Touchscreen gestures: Swipe paths, taps and multi-touch interactions 
  • Voice patterns: Tone, pitch
  • App usage habits: Navigation paths, app usage and switching frequency 

It’s low friction and tough for fraudsters to mimic: a solid pick if you’re concerned about user experience.

 

2. Device-Based Authentication

In this case, the smartphone or tablet is not just a tool: it’s a key. This type of SNA uses the user’s device’s unique features to verify their identity, which is quite effective since most people don’t share personal devices. By analyzing the following unique characteristics of the user’s device, you can grant secure access without requiring extra steps such as entering passwords:

  • Device fingerprinting.
  • Persistent identifiers: Unchangeable hardware IDs like IMEI number and MAC address. 
  • Trusted Platform Modules (TPM).
  • Device health and configuration: OS version, app updates and security settings.
  • Contextual information: Geolocation, usage patterns and network type.

 

3. Location-Based Authentication 

This method uses the user’s or device’s physical location to verify their identity. This ensures that users are accessing systems from approved locations – it raises a suspicious activity alert when someone tries to gain access from an ‘unusual’ place by monitoring:

  • GPS
  • Wi-Fi positioning 
  • Cell tower triangulation
  • IP geolocation: Uses a device’s IP address
  • Location context: Flags unusual or unauthorized access based on the physical location of the user.

 

4. Risk-Based Authentication 

This is like having a TSA officer who selects users for extra security checks based on various factors. This SNA method adjusts the security measures based on the risk level of each authentication attempt by utilising:

  • Risk factors: User location, device health, transaction details and network information. 
  • Risk engine: Assigns risk scores to each factor and calculates the overall risk level.
  • Adaptive authentication: Modifies security requirements, such as imposing multi-factor authentication based on the calculated risk level.
  • User behaviour profiling: Monitors and updates the normal behaviour patterns of a user to detect deviations that may signal unauthorized access or fraud
  • Policy engine: Determines the applicable security policies for the different levels of risk, setting triggers for extra security measures and handling exceptions.

It maintains a good balance between keeping systems secure and providing a pleasant user experience. If everything lines up with the user’s ‘norm’, they let them in silently. It will require more proof of identity if that isn’t the case.

 

5. Token-based Authentication 

This method verifies users without requiring constant login details. It’s widely used in web and mobile apps due to its flexibility, security and ease of use. It employs secure token generation (cryptography), storage, transmission, validation, expiration and revocation.

6. Biometric Authentication 

This method verifies users’ identities by analyzing their unique biological features – making the process easy, secure and user-friendly. This type of SNA is gaining popularity in business and personal applications. In some cases, you may have to combine various biometric traits, such as facial and voice recognition, to improve security and accuracy.

 

7. User-Centric Security 

Silent Network Authentication is your shortcut to security that doesn’t compromise on user experience and convenience. The right type of SNA comes down to your needs and security requirements.

 

Enhance Your Business’s Security

Authentication is a crucial security measure, but you have to consider its impact on the customer experience for the best results. A smooth user journey will not only increase the uptake of your security measures (where these may be optional) but also enhance the overall convenience when customers interact with your business.

While this may not seem all that important, it’s also crucial to ensure you have accurate customer data in your databases for easier authentication. Trestle makes that possible with a range of data validation, verification, and enrichment APIs. Visit trestleiq.com today to learn more.

Dell Technologies and Ericsson Form Strategic Partnership to Accelerate Telecom Network Cloud Transformation

Dell Technologies  announce a strategic partnership to combine their deep industry expertise with telecom software, solutions and support, to guide communications service providers (CSPs) through their radio access network (RAN) cloud transformation journeys.

CSPs are looking to network cloud and operations transformation to achieve improved economics and agility, while maintaining network reliability. According to a new MeriTalk study released today, sponsored by Dell Technologies, nine in 10 CSPs say network transformation is critical to their organization’s survival. However, 96 percent of CSPs surveyed say their network transformation vision is lagging due to a variety of factors including limited time and budget, as well as reliability and security concerns, ultimately holding them back from giving their customers a modern network.1

Dell and Ericsson’s partnership aims to address these concerns by working alongside CSPs to develop simple and reliable Open RAN-based network cloud transformation strategies, using Dell and Ericsson integrated solutions and support.

“Communications service providers have a crucial window of opportunity to lay the foundation for network cloud transformation and drive business growth,” says Dennis Hoffman, senior vice president and general manager, Telecom Systems Business, Dell Technologies. “Our collaboration with Ericsson, combined with our decades of digital transformation expertise, will provide network operators the full plan and technologies they need to accelerate their network and operation transformations to positively impact the trajectory of their businesses.”

“Working closer with Dell Technologies will help further develop cloud-native programmable networks that bring new ideas and practices to the telecom market,” says Fredrik Jejdling, Executive Vice President and Head of Business Area Networks, Ericsson. “Building upon years of collaboration, this strategic partnership will strengthen our cloudification efforts as we gear up to launch Open RAN-based commercial solutions. The cloud-native network will enable frequent updates and the rollout of new features using continuous deployment. It will ease the adoption of Cloud RAN technologies and prepare both companies’ portfolios for new markets.”

Through the new agreement, Dell and Ericsson will:

  • Collaborate to develop tailored network cloud transformation plans and advise CSPs on network architectures and operating models, while also reducing the risks associated with deploying on open, multi-vendor environments. Dell and Ericsson plan to co-create solutions that drive energy efficiencies and innovate on Cloud RAN infrastructure operations.
  • Commercially introduce Ericsson Cloud RAN software on Dell PowerEdge servers. The solution will offer continuous integration testing and lifecycle management to speed deployment and de-risk day-2 operations around updates and upgrades, with Dell as a solution partner.
  • Co-develop services that simplify the entire deployment process from factory validation to installation and ongoing operational management, backed by Dell and Ericsson’s joint support for any integrated solution.

“To accelerate cloud-based open networks, the telecom industry needs vendors to come together to develop solutions that deliver more growth opportunities with minimal risk,” says Chris Sambar, Head of Network, AT&T. “We look forward to the continued innovation and collaboration as we continue our Open RAN journey.”

In 2023, Ericsson and Dell Technologies began a collaboration to develop Cloud RAN solutions, leveraging Ericsson Cloud RAN software and RAN equipment paired with Dell Technologies infrastructure, with the common goal of broadening the ecosystem and bringing more flexibility to customers.

Ericsson is participating in the Network X Americas event in Irving, Texas, with keynote speeches by Dr. Sibel Tombaz, Head of Product Line Cloud and Purpose-built 5G RAN and Paul Challoner, CTO at Global Customer Unit AT&T.

Together with other Ericsson representatives they are at the event to share insights on the latest progress in the Cloud RAN and Open RAN market and how Ericsson is working with key partners and customers to drive the Open RAN industry forward. Discussion topics include the evolution of wireless networks, defining key performance indicators for sustainable growth into future networks, Open RAN industrialization, and more.

Leading B2B Telecoms Provider, IP Telecom, Acquires Centrecom as Growth Continues

IP Telecom, the leading provider of cloud-based voice over internet protocol (VoIP) and unified communications telephony services to business customers across Ireland, has today announced the successful acquisition of Centrecom Systems Limited. This move comes as IP Telecom continues to solidify its position as a key player in the telecoms landscape, with the Dublin-based company going from strength to strength.

The acquisition of Centrecom, marks a significant milestone in IP Telecom’s growth journey. Centrecom, whose client list boasts Guinness Storehouse, Diageo, Mad Egg and Sherry Fitzgerald, was founded in 2005. The Irish company is a leader in providing managed Wi-Fi, Voice and IT solutions. By integrating the expertise and technology of both entities, IP Telecom looks to offer enhanced services and deliver unparalleled value to its customers. This strategic acquisition comes on the heels of IP Telecom’’s recent injection of €6 million in investment capital from Development Capital, highlighting the company’s commitment to expansion and innovation.

Speaking on today’s announcement, Shena Brien, CEO of IP Telecom, said: “We are thrilled to welcome Centrecom into the IP Telecom family today, and look forward to offering our customers additional services through this acquisition, as we continue to put the customer first. IP Telecom has large ambitions for the year ahead, and our acquisition of Centrecom is a sign of great things to come; growth is most certainly on the agenda for 2024, and this is one of many moves we will be undertaking in an effort to deliver against that goal.”

Brian Hewson, Managing Director at Centrecom added: “Joining forces with IP Telecom is a fantastic move for us at Centrecom; together we embark on a shared mission to elevate our offerings and expand our reach, providing B2B telecoms services across Ireland. We look forward to the future with optimism, fuelled by the combined expertise and resources that this acquisition brings.”

This move is not the sole activity of late that reinforces IP Telecom’s ambitions; earlier this year IP Telecom announced the strengthening of its board, with Edel Creely being appointed as Chair.

Headquartered in Dublin West, IP Telecom was founded in 2010 by co-founders Shena Brien and Brian Chamberlain, both who continue to lead the company as CEO and CTO.  The leading telecoms provider offers a full suite of innovative, leading-edge business telephony services and solutions to over 4,000 business customers across a variety of sectors, with customers including Decathlon, DID Electrical, and Barnardos.

Robin Russell, Chief Commercial Officer at IP Telecom, added: “This acquisition not only strengthens our market position but reinforces our dedication to driving innovation and excellence in the telecoms and connectivity sector. The team at Centrecom are one that aligns with our overriding purpose at IP Telecom of excellent products backed by customer-centricity, and we believe that the combined strengths of our companies will unlock new opportunities for growth and success.”

Dell Technologies Telecom Solutions Accelerate Network Cloud Transformation

Dell Technologies announces new solutions to help communications service providers (CSPs) facilitate network cloud and operations transformation to achieve improved economics and agility, while maintaining network reliability.

Dell is using its decades of experience in digital transformation and deep industry partnerships to design telecom solutions that reduce risk, so CSPs can ease the deployment, automate the operation and simplify the support and lifecycle management of disaggregated network cloud infrastructure.

“The first step in network cloud transformation is installing the cloud infrastructure platform, both architecturally and operationally,” said Dennis Hoffman, senior vice president and general manager, Telecom Systems Business, Dell Technologies. “It takes a team to successfully address the people, process and technology aspects of these programs. We’re contributing not only our technology, but our years of cloud transformation experience to ecosystem partnerships with communication service providers around the world.”

Dell Telecom Infrastructure Automation Suite accelerates network cloud transformation

As CSPs integrate a broad ecosystem of technologies to build open, cloud-native networks, they need a simple way to deploy and manage infrastructure from multiple vendors across geographically distributed areas, without compromising network reliability or adding increased costs.

Dell announces the Dell Telecom Infrastructure Automation Suite, software designed to automate the orchestration and lifecycle management of multi-vendor, network cloud infrastructure at scale. The Automation Suite, based on open standards and APIs, integrates seamlessly into the network and offers CSP’s the flexibility to deploy and manage their choice of infrastructure across distributed, multi-vendor environments.

The Automation Suite provides:

  • Days or weeks saved on configuration and provisioning using declarative automation, which simplifies server configurations and software deployment.
  • Infrastructure discovery and automation down to the network’s infrastructure layer with open APIs and Dell services to support integration with the telecom business support systems (BSS) and operations support systems (OSS).
  • Comprehensive telemetry on equipment temperature, CPU and memory utilization, to help AI operations make more informed decisions on network operations.
  • Proactive, predictive support with specialized insights from a dedicated telecom-trained team, and new services to design and build custom blueprints tailored to a customer’s unique requirements.

“The world is moving quickly toward cloudified networks while, in parallel, the network ecosystem complexity is multiplying,” said Anthony Goonetilleke, group president of technology and head of strategy, Amdocs. “Amdocs Service Management and Orchestration simplifies the complexity of a growing number of vendors and is pre-integrated with the Dell Telecom Infrastructure Automation Suite to offer zero-touch deployment of the RAN, helping customers reliably deploy and manage their disaggregated networks at scale.”

Dell Telecom Infrastructure Block portfolio adds new capabilities, supports Globe Telecom’s network cloud deployment

Dell Telecom Infrastructure Blocks for Red Hat is a fully engineered hardware and software solution available with Dell global services. The solution uses Dell servers, such as Dell PowerEdge XR8000 with Red Hat OpenShift and Red Hat Advanced Cluster Management for Kubernetes, to simplify telecom cloud design, deployment and lifecycle management. Advancements include:

  • Support for 5G core workloads running at the edge, which builds on existing 5G core and RAN workload support, so CSPs can deploy a validated, consistent cloud platform from the core to the far edge of the network.
  • Integrations with the Dell Telecom Infrastructure Automation Suite, which provides an infrastructure management and orchestration framework to support multi-vendor environments.
  • Dell Technologies Certification on Infrastructure Blocks, to test and certify 5G Core, OSS, BSS and open RAN workloads for Dell Telecom Infrastructure Blocks in the Dell Open Telecom Ecosystem Lab. Certification confirms the software and workloads from various partners, beginning with 6D Technologies, Amdocs, Casa Systems, Expeto and MATRIXX Software, will be supported on Dell Telecom Infrastructure Blocks.

To deploy a telecom cloud across a multi-vendor network, Globe partnered with Dell, using Dell Telecom Infrastructure Blocks for Red Hat, to improve their deployment time, increase the efficiency of network operations, and provide faster validation of hardware and software compatibility. Dell collaborated with Amdocs in the Dell Open Telecom Ecosystem Lab, using Dell PowerEdge servers with Intel processors, to validate Amdocs Policy management software on Dell Telecom Infrastructure Blocks for Red Hat.

“We’re building an open, cloud-native network with multiple vendors, so we can deliver the best network experience for our customers,” said James Lim, vice president, core network planning, engineering and implementation, Globe. “Testing and integrating various vendors demand too much of our time and budget. That’s why we’re now partnering with Dell Telecom Infrastructure Blocks to do the validation and testing for us, so we can focus on how we can use our modern network to deliver services and benefits for our customers.”

Ambitious Comms Reseller GPS Telecom Chooses Evolve IP To Accelerate Growth Strategy

Evolve IP, a leading service provider of Unified Communications, has welcomed GPS Telecom as its latest reselling partner across the EMEA region – to help fire-up further sales success.

GPS Telecom joins at an exciting point of their business journey, with plans of expansion and growth including new global collaboration services from Evolve IP.

Runcorn-based GPS Telecom has over 15 years’ industry experience in providing the latest unified communication products, designed to integrate and futureproof businesses. The company has built a reputation as an expert provider who recommend and implement the very latest, often complex systems, simply and seamlessly into any organisation.

Big targets

Managing Director, Chris Jones, explained: “Evolve IP are the service provider that can help with our growth plans. We have set ourselves some big targets and Evolve IP has the expertise and technologies that will help us get there. 

“I am very proud to lead a team of dedicated and highly talented individuals who are all committed to delivering a professional and personal service to each and every one of our customers.

“We are embarking on an exciting journey of expansion, supported by our customers both old and new and by the trusted relationships we have built with our industry leading suppliers. Our business is our people and without their commitment none of the amazing things we achieve would be possible, I am honoured to work with such a fantastic team.”

Chris Jones, Managing Director, GPS Telecom

 

Thrilled

Jamie Hughes, UK Sales Director at Evolve IP, shared the enthusiasm, as he outlined: “We’re thrilled to have GPS Telecom join our reselling base; their expertise and skills are exactly what we look for within our partners. We’re very excited to see them grow and thrive by offering our solutions to their customer base which will inspire them on a new journey of success.”

Jamie Hughes, Evolve IP

GPS Telecom will be reselling a range of the Evolve IP enterprise-grade solutions that are available to all reselling partners These feature:

 

  • Anywhere Contact Centre – Delivers service excellence and supports teams in the hybrid world. Scales from 5 to 1000 plus agents, always allowing on-demand agent ‘bursting’. With Anywhere Contact Centre, new contact centres can be online within hours and new agents in just minutes.

 

  • Evolve Anywhere with Microsoft Teams – Natively integrated between the Microsoft Teams and Evolve IP’s carrier-grade voice solution. Users can work within a system they are familiar with (MS Teams) but integrate with sophisticated technologies that will allow them to scale up and improve their communications strategy effectively. 

 

  • Evolve Anywhere with Cisco Webex – A decade-long partnership with Cisco for hosting Cisco telephony solutions enables Evolve IP to provide ‘unparalleled service, support and the latest features’.

 

  • Anywhere Value Add Solutions – Evolve IP’s Anywhere Product Suite offers partners an eco-system of technology partners from call recording with Voice AI to business analytics, integrations and receptionist console. All within a user-friendly management portal.

Hughes highlighted: “Evolve IP’s recent launch of Anywhere Portal and introduction of Anywhere Contact Centre has come at a great time for GPS Telecom – offering their customers simple provisioning and a complete unified communication technology stack for extensive growth in the future.”

Evolve IP has recently launched a summer sales campaign, teaming up with top technology partners to offer a range of offers and incentives.

Jones believes the company is ideally placed to help push GPS Telecom further forward, as he concluded: “Evolve IP’s scalable technology and flexibility is going to enable my team to flourish and support our customers seamlessly.”

Dell Technologies invests €2m to create an Open Telecom Ecosystem Lab in Cork

Minister for Enterprise, Trade and Employment Simon Coveney TD joined Dell Technologies to officially launch the company’s Open Telecom Ecosystem Lab at the company’s campus in Ovens, Co. Cork.

As the company’s only Open Telecom Ecosystem Lab outside the US, the facility provides an innovation testbed for telecoms and technology leaders across Europe,

the Middle East and Africa (EMEA). The first-of-its-kind facility in Ireland connects leading engineers at Dell with telecom providers as they drive digital transformation forward. The other lab is located in Round Rock, Texas.

In addition to having access to Dell’s expertise and technology, customers and industry partners will be able to test and deploy open telecom solutions at the heart of 5G and 6G networks. By unlocking the business potential of 5G, the new Lab can help accelerate the development of smart manufacturing and Industry 4.0, smart mobility solutions and digital cities.

The €2m investment in the new Lab further reinforces Ireland’s position as a global strategic location for Dell Technologies. The company’s team members at its three campuses in Cherrywood, Cork, and Limerick have been at the forefront of embracing new technologies. In recent years, Dell has opened an Innovation Lab in Limerick and its redeveloped Customer Solutions Centre in Cork.

“As emerging technology accelerates the pace of change within every sector of our economy, it has never been more important for technology leaders and telecom providers to work together to advance Ireland’s position as an innovation leader,” said Minister for Enterprise, Trade and Employment Simon Coveney TD at the opening of the new facility. “This investment by Dell Technologies in its new Open Telecom Ecosystem Lab is welcomed as it not only strengthens Ireland’s position as a hub for emerging technology but will also help create new business opportunities linked to 5G and the future roll-out of 6G. I want to congratulate Dell Technologies on this important milestone and look forward to seeing the Lab evolve and grow.” 

“We’re delighted to open Dell’s first ever Open Telecom Ecosystem Lab outside the US here at our campus in Cork,” said Bob Savage, Regional CIO for EMEA and Cork Site Leader at Dell Technologies. “As telecoms providers look to accelerate the pace of digital transformation within their sector, the new Lab will provide an important space to collaborate, innovate and push the boundaries of an open and modern telecom system. This new investment places Cork at the heart of Europe’s open telecom ecosystem. Our talented team of engineers and leading industry partners such as Vodafone, Ericsson, VMware and Druid Software can accelerate the roll-out of next-generation services.”

 IDA Ireland’s Executive Director Mary Buckley who attended the event said: “Dell’s decision to locate its second Open Telecom Ecosystem (OTE) Lab here at its Cork campus is very welcome news. This new lab adds engineering consultation, partner testing, and a new Ireland location for global telecom ecosystem collaboration meaning that Dell customers and partners will now have an EMEA location to collaborate across the globe on open innovation projects. I wish Dell continued success.”

For more information about Dell’s Open Telecoms Ecosystem Lab, visit: https://www.dell.com/en-us/dt/industry/telecom/open-telecom-ecosystem-labs.htm#scroll=off

Portugal’s Lazer Telecom partners with NoFrixion for Next Generation Payments

Lazer Telecom, one of Portugal’s fastest-growing Internet Service Providers, today announced a partnership with NoFrixion to roll out digital payments. The partnership will ensure that Lazer Telecom’s customers have more choice and better payment options, while providing real time information on payments status to the Lazer Telecom accounts team.

Based in the Algarve, Lazer Telecom’s ultra-fast fibre broadband services ensure high availability and mission critical internet access, powering homes and businesses.  NoFrixion ensures that Lazer Telecom’s customers will enjoy the same lightning fast service without the invoicing and billing friction.

The partnership with NoFrixion will provide convenient, fast and simple payments methods for customers of Lazer Telecom, cutting out manual processing and enabling real time financial information.

There has been enormous innovation at the consumer end of payments in recent years but almost none in business payments. Now NoFrixion is delivering efficiencies and savings to Lazer Telecom and core to the service is NoFrixion’s MoneyMoov API, which bridges legacy and digital infrastructure while simplifying payments automation, making the use of internet banking redundant.

Des Wynne, CEO of Lazer Telecom said: “Real time payments are vital to modern business, and our partnership with NoFrixion is part of our relentless commitment to our customers, to provide them with the fastest speeds and best service available. This new initiative underlines this commitment and cements our position as one of the fastest and most reliable broadband providers in Portugal, and the undisputed customer service champion.”

“Redefining the possibilities of payments and banking, our MoneyMoov API is fast becoming the industry standard for directly integrating traditional banking and payments services with modern business applications,” said Feargal Brady, CEO, NoFrixion. “It enables automated reconciliation, collection and settlement of funds in real time using a single API.”

“We have absolute confidence that Lazer Telecom’s upgrade to NoFrixion’s digital payments platform will accelerate the company’s growth plans, freeing it from the tyranny of manual processing,” he said.

Established in 2021, NoFrixion is a fast-growing digital payments provider headquartered in Dublin, Ireland, which specialises in Banking as a Service solutions for business across the EU and UK. It’s award winning MoneyMoov API is powering a whole new generation of businesses to grow beyond the limitations of legacy banking and payments systems.