Survey shows inability to switch off is the biggest obstacle to productivity in Irish workplaces

Storm Technology, the business technology consultancy, today announces the findings of a new survey which reveals that the biggest obstacle to productivity in Irish workplaces is people’s inability to disconnect/switch off. In fact, more than half (51%) of IT decision-makers identified it as one of the main barriers.

The other biggest obstacles cited by respondents were virtual meeting overload (49%), relying on manual processes (42%), the inability to collaborate with colleagues (35%), and a lack of effective IT solutions (33%).

The survey – conducted by Tech Central on behalf of Storm Technology and involving more than 100 IT decision-makers from the larger enterprises and businesses across Ireland – found that some 30% also view worrying about security protocols as an obstacle to productivity. Meanwhile, 22% identified a greater number of distractions when working remotely as a barrier and the same proportion said working irregular hours.

Perhaps unsurprisingly then, Irish enterprises are set to spend an average of €1,588,720 on modernising the workplace in 2023. This marks a significant rise from the estimated average spend on modernising the workplace in 2022 which was found to be €848,765.

In terms of 2023 IT budgets, priority areas will be collaboration and productivity tools, with over two thirds (69%) of IT leaders set to focus on these. Security and compliance (64%), and cloud infrastructure (53%) rounded off the three key areas for investment this coming year.

Supporting hybrid working is the leading driver of workplace modernisation for 78% of organisations, with more than half (52%) of respondents viewing Microsoft as the most comprehensive solution suite to support the needs of hybrid/remote working. The other top drivers of workplace modernisation are enabling people to be more productive (71%) and delivering a better employee experience (55%).

Aiding communication and collaboration is a driver for 53%, as is enhancing service delivery for 51%. Meanwhile, some 27% of IT leaders said that creating a 100% remote working environment is a top reason for workplace modernisation, while almost a fifth (18%) said instilling better company culture was a key driver.

It seems that data governance is another area that requires improvement with the study showing that 61% of respondents find it challenging to uphold standards of data governance in their organisation. Furthermore, a quarter (25%) don’t think their company manages data effectively and more than one in ten (12%) businesses don’t have a strategy in place for data loss incidents.

Speaking about the findings, Mick McKay, Chief Operating Officer, Storm Technology, said: “Irish enterprises are still getting to grips with the workplace as we know it today and many issues remain, not only in terms of supporting productivity and collaboration but also company culture, customer service and data governance.

As well as implementing technologies and automating processes which allow people to be productive and collaborative, business leaders must establish an environment which aids work/life balance. That means allowing them to focus on core tasks, rather than filling up diaries with virtual meetings. It also means being mindful of their time, both in and out of the workplace. For example, emails might suffice for some virtual meetings and communication with staff out of hours could be easily avoided.

“Technology should be deployed to support and enable work/life balance. Allowing people to switch off also benefits business. By modernising the workplace with effective technologies and strategies which uphold employee experience, strengthen company values and reinforce governance, you can deliver more value for your customers, drive business growth and maximise your return on investment.”

Large numbers of millennial and Gen Z workers in Ireland plan to quit jobs and seek new roles in the next two years

A Deloitte Ireland survey released today has found that Gen Z and millennials are concerned about an economic downturn but desire a better work/life balance, and want more flexible working arrangements than they currently have.

The post pandemic ‘Great Resignation’ theme is being witnessed as a global trend, and is also permeating Irish workplaces. Less stress, better career advancement opportunities and more attractive conditions like hybrid and remote working, are driving employees to leave organisations that do not support these needs. Businesses also recognise the challenge with CEOs ranking labour and skills shortage as the number one external issue expected to influence or disrupt their business strategy in the next 12 months, according another recent Deloitte survey of global CEOs.

The Irish participants who took part in the Millennial and Gen Z global study of over 45 countries, responded that they are more willing than ever to leave for fresh opportunities. They are seeking options to provide them with better salary/reward, work life balance, higher flexibility and opportunity offered by employers, and, to a lesser extent, organisations focused on climate change. In the wake of the pandemic, many started to reassess what is important to them and to make decisions based on this reassessment. This makes for an interesting employment climate – full of risk but also full of opportunities.

Gary Notley, Director for Human Capital, Deloitte Ireland said: “The top trend that stood out in the Irish context in this survey is a strong desire and decisiveness around a better work/life balance. The fact that one-in-four of the millennials surveyed have already left their roles due to burnout – no doubt exacerbated by the demands and stresses of the pandemic – shows that this is area employers really need to address and focus on, if they are to retain talent. While Ireland did experience the ‘Great Resignation’, there is however an opportunity to redefine it to the ‘Great Reimagination’. Organisations can recover and thrive by reflecting, revisiting, and reinventing work to better leverage technology, harness the power of workforce, and reimagine the workplace.

“One in two millennials and one in three of Gen Zs said that better work/life balance is the main consideration when looking at an organisation’s offering in 2022.  This correlates with the second trend around mental health. Globally and in Ireland, Gen Z employees have been most affected by anxiety, stress and mental health issues over 2021 and 2022.  

“The concern around the cost of living is much higher in Ireland when compared with global figures, with 55% of Irish millennials citing the cost of living as being their number one greatest concern, in comparison to 36% globally. The fact that three in ten of the Gen Z generation also do part-time work to supplement their income, really underpins this critical issue.

“Climate change is also a key concern with three quarters of both cohorts in Ireland agreeing that the world is at a tipping point in responding to climate change. Concern about this is becoming increasingly pivotal in the decision-making processes of those in their 20s, 30s and 40s,” Notley concluded.

Work/Life Balance and increased cost of living

In Ireland, some employees are at a breaking point – either mentally or financially. As well as cost of living concerns, most of the Gen Zs (75%) and millennials (77%) who took part in the survey prefer hybrid or fully remote work, but less than half currently have the option to do so.

This presents an opportunity for employers to move closer to flexible ways of working, providing the balance so desired by today’s workforce. An additional benefit is that it expands the talent pool beyond the radius of an office location and allows people to factor in cost of living when considering staying or moving on from their current organisation.

Mental Health Factor

Nearly half of Gen Zs say they feel stressed all or most of the time. Millennial stress levels are also high but down slightly from last year. Employers are seen to be making an effort to address workplace mental health issues, with more than half of respondents saying their employer is more focused on workplace well-being and mental health, since the start of the pandemic.

However, many do not believe the increased focus has resulted in any meaningful impact on employees. Employers have an opportunity to rethink this area and impact the health and well-being of employees through assistance and wellbeing programmes, coaching and by building a culture of openness.

Climate Change

Over 90% of all Millennials and Gen Zs globally are now actively trying to impact the environment through positive choices. In Ireland almost one-in-three of both groups ranked climate change and protection of the environment as a top three concern.

Nine in ten of both groups surveyed here said they try to minimise their personal impact on the environment, but only 6% of Irish Millennials and 12% of Gen Zs believe that large companies are taking tangible actions to combat climate change. Their feelings about the Irish Government’s performance rate even more poorly with only 3% of Irish millennials and 7% of Gen Zs here agreeing that they are highly committed to climate change.

Workhuman survey shows 57% of women in Ireland feel obligated to work while sick, versus 34% of men

Workhuman, the company revolutionising the way employees celebrate, connect with, and appreciate each other in the workplace, is today announcing the results of a survey which highlights men and women’s perceived obligations when it comes to working remotely in Ireland, as well as the impact that their job has on their mental wellbeing. The research found that more than half (57%) of women in Ireland feel obligated to work while sick when working remotely, compared with just a third (34%) of men. It also found that women in Irish workplaces (40%) are more likely than men (32%) to feel mentally exhausted and drained after the working day.

Despite these disparities, Workhuman’s survey found that women and men are equally likely to feel respected at work in Ireland. The research showed that 65% of women working in Ireland feel respected in their jobs, compared to 64% of men. Meanwhile, over half (55%) of both women and men are likely to feel appreciated for their work.

The survey was carried out by Dynata on behalf of Workhuman across 2,268 full-time employees in Ireland, the UK, the U.S., and Canada. The aim of the research was to explore the state of human connection at work. It found that while men and women are equally likely to feel respected and appreciated at work, women are more likely to value diversity and inclusion in the workplace. When it comes to staying at their organisation, some 84% of women reported that diversity and inclusion is important to them, compared to 73% of men. Meanwhile, men working in Ireland (49%) are slightly more likely than women (42%) to see a clear path for growth within their organisation.

The research also provided insights into the experiences of parents working in Ireland. It found that parents are less likely to feel respected at work than parents in the UK, U.S., or Canada combined (64% vs 72%), while 60% were more likely to feel overworked in the last 12 months compared to 52% of their global counterparts and 40% of non-parents working in Ireland.

Niamh Graham, Senior Vice President Global Human Experience, Workhuman, said: “This research highlights work practices and sentiments in a post-pandemic world and allows us to observe how Irish workers fare against their global counterparts. Women working remotely in Ireland clearly feel significantly more pressure to work while they are unwell, compared to their male colleagues. Whether this is external or internal pressure, it is something that must be addressed by every organisation as they strive to create more human-led workforces.

“We know from our own research that gender bias still exists in Irish – and global – workplaces. Managers must not only ensure that they themselves are treating everyone equally, but they must also be aware of how their team members are perceiving and acting upon their roles and obligations, and make sure that the workload is not disproportionately distributed based on a person’s gender, race or otherwise.

“Despite the differing attitudes highlighted in our research, it is encouraging to see that both women and men feel equally respected and appreciated at work in Ireland. Showing appreciation and recognising employees is not only good for the human, but also good for business.

“It is clear that more needs to be done to support working parents in organisations across the board. Fostering a culture of belonging and taking the time to understand and get to know employees as people, who have rich lives outside of work, starts with putting wellbeing at the centre of your HR strategy. Employers need to continue to build a culture of recognition and appreciation, especially in the decentralised workplace where conscious efforts should be made to connect with employees.”

Hybrid working causes new cybersecurity concerns among Irish business according to Dell Technologies survey

A new survey by Dell Technologies has found that 69 per cent of businesses in Ireland believe hybrid working arrangements will increase the chances of a cyberattack or incident. Amid the evolving world of work, a vast majority of businesses surveyed (91 per cent) took steps to enhance data protection in the past 12 months.

The latest ‘Cyber Resilience Survey’ from Dell, in partnership with the Executive Institute, seeks to understand business leaders’ changing attitudes towards cybersecurity and the steps taken by Irish businesses to enhance their cyber resilience in a data-driven era.

The survey of 113 business leaders in Ireland shows cyber resilience is now a priority, with 91 per cent of organisations recognising its importance at the senior leadership level. Yet, a majority (57 per cent) don’t know how to react in the event of a ransomware attack.

Despite the growing attention placed on cybersecurity by leaders, the Cyber Resilience Survey reveals a knowledge gap in the data protection options open to Irish businesses. Sixty-four per cent of business leaders say they are not sure their organisations have the capability to isolate or “air gap” critical data in the event of ransomware attack.

Moreover, only 28 per cent say they have a well-defined incident response strategy in response to an attack, with less than a third (29 per cent) saying they would restore the data lost from a standard back-up solution.

Looking to the future, a vast majority of respondents (92 per cent) agree that enhancing their organisation’s cyber resilience is important to ensuring the success of their digital transformation plans.

Fifty-five per cent of those surveyed identified the ever-growing number of cyberattacks as the main barrier to enhancing their cyber resilience followed by outdated technology (20 per cent), insufficient in-house cyber skills (16 per cent) and upfront investment (12 per cent).

Commenting on the results of the survey, Jason Ward, Vice President and Managing Director, Dell Technologies Ireland, said: “Our team of cyber experts at Dell Technologies help organisations across Ireland build a resilient infrastructure where business critical data can be placed in a cyber vault that’s inaccessible to cyber criminals.

 “As we look towards a data-driven future, prioritising cybersecurity is critical to ensuring that businesses and organisations are better prepared, not just to survive a cyberattack, but to thrive. Their business resilience is now directly tied to their cyber resilience.”

Conor Morris, Managing Director of the Executive Institute, said: “The results of the survey highlight the increasing importance of cybersecurity for our members. As we enter a hybrid world of work, having a cyber resilience plan is vital in dealing with the challenges and opportunities of this post-pandemic environment.”

Employee engagement is the biggest challenge facing business leaders in 2022

Employee engagement is the top challenge for business leaders in 2022, according to a survey of senior managers by Fastnet Executive Search, one of Ireland’s leading executive recruitment and search firms. Of those surveyed, 88% cited employee engagement as the most critical challenge over other issues such as digitalisation, supply chain disruption and sustainability.

When asked what the key priorities are for developing employee engagement, responders — of which 80% are in the life sciences sector — listed the following in order of importance: connection to the organisation’s purpose (77%); autonomy and trust (67%); continuous learning (58%); and flexible working (57%).

Éimhín O’Driscoll, Managing Partner of Fastnet Executive Search, has been partnering with major employers in the life sciences sector for over 20 years, said: “In today’s dynamic environment, business leaders are facing unprecedented volatility in recruitment and retention, and we are not surprised that employee engagement is arising as the stand-out challenge. Jobs are more complex, organisations are transforming, and new talent models are emerging based on purpose and meaning.”

Éimhín added: “People want to work in organisations that are creative, empowering, purposeful, and passionate. In our experience, having the right leaders in place is crucial for the development and growth of high performing teams, elevating organisations from good to great. The right leaders create environments where learning is a priority, where ideas and feedback are shared authentically, and people feel a meaningful connection to the value they create during their workday.

“While job scope and reward packages continue to be key drivers for candidates making significant career choices, candidates are focusing more on the purpose and values of prospective employers and adopting a more thorough approach to understanding company culture from the earliest stages.”

The survey also found that 40% of respondents had worked in a different industry in their last role, highlighting a change in how companies value adaptable skills and culture fit over industry specific experience when hiring leaders.

“When conducting business critical searches for senior executives, our clients are increasingly seeing the benefits of attracting leaders from diverse backgrounds in improving employee engagement and trust and ensuring new perspectives and innovative thinking on their leadership teams.

Éimhín added it is widely accepted that the Workplace of the Future will be very different from what we have known, presenting both opportunities and challenges. “We have come through a period that has facilitated an exceptional chance for deep reflection and reassessment,” she said. “Rather than succumbing to the temptation of a ‘return to normal’, I feel it is an opportune time to be brave, innovative, and creative in defining our future way of working.”

Survey suggests that e-scooters could bring economic uplift, including potential business boost in Ireland at Christmas, in addition to environmental benefits

Following the passing of preliminary legislation by the Dáil that will allow for the use of e-scooters on public roads in Ireland, e-scooter company, Spin – a subsidiary of the Ford Motor Company – carried out a survey* of Irish adults to gauge their attitudes towards this new mode of transport and specifically how small businesses in urban areas would benefit from it, including during the crucial Christmas sales period.

One in six (16 percent) said that e-scooters could have the potential to provide a significant boost for small businesses, such as cafes and bookshops, by bringing more customers to their premises. During busy retail periods, like Christmas, such benefits would be expected to further increase.

Availability of rental e-scooters in towns and cities in Ireland would enable people to get out and about more frequently, likely resulting in higher consumer spending. More than a third (36 percent) of respondents said they would consider visiting local shops, restaurants, cafes and other outlets more frequently to make a purchase of goods or services if an e-scooter scheme was available in their area.

The survey also showed clear environmental benefits resulting from an expected mode-shift.  More than a third of respondents (36 percent) said they would consider or strongly consider using an e-scooter sharing scheme, rather than a car, for travelling to their main urban centre for Christmas shopping for small items or for socialising with friends or work colleagues during the festive period. Nearly half of Irish people (45 percent) believe that e-scooters can help reduce the number of cars in city centres, particularly at busy times like Christmas, further suggesting that Irish people recognise the environmental benefits of e-scooters.

Steve Pyer, Spin Country Manager for the UK and Ireland, said: “We know that the introduction of e-scooters has a positive economic impact for local enterprises, in particular small businesses in the food and beverage industry. For example, a recent study by Emory University in the US** showed that local economies experienced a significant boost from shared e-scooter systems due to an estimated $13.8 million in additional sales in four city locations across the US over six months in 2019.  This is in fact one of the priority research areas that we’ll be looking closely at next year in Ireland when we launch e-scooter rentals”. 

“Our survey further underpins that there is a huge potential for urban centres across Ireland too when e-scooter rentals launch. Whether it’s Christmas or just a nice spring day, it’s clear that micromobility can provide a significant boost to small businesses like cafés, restaurants and shops by increasing the number of potential customers for these businesses.  Hopefully very soon the Irish consumer will be able to roll up with a Spin e-scooter to get their hair cut at the local barber’s or attend their favourite yoga class at their neighbourhood studio, promoting less congested roads and ultimately, cleaner air ”.

Given the recent approval of legislation by the Dáil, it is expected that during 2022, we will see the launch of e-scooter sharing schemes in many towns and cities across Ireland – similar to the bike sharing schemes that are already running in cities across the country.

*The Spin survey was carried out among a sample of 1,000 people across Ireland during the last week of November 2021

**Wheels to Meals: Measuring the Impact of Micromobility on Local Food Sector Demand, Emory University’s Goizueta Business School, US.