Global collaboration provider, Evolve IP, has launched a new ‘window into its world’ of integrated cloud-based communications, to make life simpler for its reselling partners. The creation of a single ‘Anywhere Portal’ is designed to provide a streamlined and more efficient route into Evolve IP’s service stack for provisioning and administration.
Evolve IP works with many of the world’s biggest tech companies and innovative industry leaders to create robust and reliable solutions for a growing reselling partner base. It specialises in securely integrating unified communications, collaboration tools, contact centre, voice, and omnichannel solutions into the cloud.
The Anywhere Portal aims to deliver enhanced levels of service and support. It is based on a new user interface which is fast and clean as well as mobile and desktop compatible.
Powerful step forward
Senior Solutions Consultant, Adrian Penny, says the new portal provides resellers with the ability to provision, manage and support their customers all from a single convenient resource.
“Anywhere Portal is a single space that houses all the solutions our customers have with Evolve IP. We want to make it as easy as possible for them to manage their customers and services. The Anywhere Portal gives them the ability to build and configure all Cisco BroadWorks services via our core telephony platform, allowing them to add customers to detailed configurations easily.”
Benefits include full Webex integration, customer password resets, multi-factor authentication, and bulk upload capabilities. In addition, comprehensive reporting and business analytics is combined with one click functionality to build multiple devices, meaning no more custom credentials.
Penny concluded: “Our previous provisioning portal was much more limited. We’ve added lots more features and functionality based on a sophisticated engine which can automate a lot of the core processes which were previously manual. It reflects our three core pillars of efficiency, automation and simplicity.
“Evolve IP is designed to advance today’s hybrid workplace and the Anywhere Portal represents another powerful step forward to help partners deliver faster, easier and quicker responses to their customers. It’s a win-win for all parties.”
Internal workshops are taking place throughout May to boost knowledge and ensure users become more familiar with the new portal.
Game changer
The launch of Anywhere Portal is being hailed as a ‘game changer’ by Nikki Hough, UC Deployment Manager at leading solutions provider, Babble.
“We can build and deploy a significant number of users easily and efficiently. This complements the industry-leading solutions that Evolve IP can provide the team and makes the Evolve IP offer more complete and compelling,”
He added: “Anywhere Portal also provides us with an extra level of security with two-factor authentication; which is of course a priority for any business’s service that they provide. This solution was the missing piece in Evolve IP’s offering and so it’s great to see it in place. We’re excited to explore what we can achieve with the Anywhere Portal in the future.”
Businesses of all sizes rely on proxy servers for data scraping. An extensive pool of proxy IP addresses is required by data scrapers in order to make their traffic seem normal and avoid being blocked.
In order to be both powerful and stable, the best proxy service must match your specific needs and use case. You should research and compare multiple proxy services before making a decision. In addition, you should take advantage of any free trials and read reviews before choosing a service.
Consider the following factors when choosing a powerful and stable proxy service:
Diversity of proxy types: Proxies come in many different types, and you should ensure that a provider can supply as many types as possible (datacenter, residential, ISP, and mobile). You will be able to use proxies more efficiently and effectively if you can access a variety of proxy types.
Size of proxy pool: The size of the proxy pool can affect the power and stability of the proxy service. Providers with large pools of proxies, preferably millions or hundreds of thousands, are the best.
A good proxy service rotates its IP address after a certain number of requests or time intervals. As a result, the websites being accessed are not able to detect and block you.
Make sure the proxy service you choose offers proxies in the locations you need. If you want to scrape data from a website that can only be accessed from certain countries, you will need proxies in those countries.
Speed: The scraping process should be efficient and timely by using proxies that are fast enough.
Reliability: Proxy services with high uptime rates should provide reliable and stable proxies.
Customer Support: Proxy services should offer good customer support and respond promptly to any issues or concerns you may have.
Price: Consider your budget and the number of proxies you need when choosing a proxy provider.
These are our top picks for proxy service providers:
#1 Bright Data
Bright Data is the best on every measure listed above. Bright Data’s web data collection infrastructure consists of multiple proxy network outlets, providing the industry’s most accurate and reliable web data collection. Their 99.9 percent uptime, fast response times, and reliability set them apart. Globally, millions of IP addresses are shared through community resource sharing. The proxy service provider Bright Data offers residential proxies, data center proxies, ISP proxies, and mobile proxies. With more than 72 million residential IPs and a presence in more than 195 countries, it is one of the largest proxy networks. It is known for its advanced features, high-level anonymity, and exceptional performance.
Bright Data is also exceptional for its versatility of products. You can choose from a spectrum of products depending on how much of your own infrastructure you’d like to use with Bright Data products vs. how much of Bright Data’s infrastructure you’d like to use. In short, Bright Data has something for everyone, and can support a range of setups with easy integration.
#2 Smartproxy
There are several proxy service providers that offer residential and data center proxy services. A popular one is Smartproxy. Over 40 million residential IPs are available in 195 locations. With its fast proxies and user-friendly dashboard, it is known for its easy integration and reliable proxy services. For those who require back-connected residential proxy servers, this is a great value. In terms of performance, pricing, and functionality, it offers a good balance. However, its limited targeting options are its biggest drawback. In addition, the SOCKS5 protocol is only supported by its dedicated datacenter proxy servers.
#3 Storm Proxies:
A popular proxy service provider, Storm Proxies offers residential, data center, and rotating proxies. The company offers over 70,000 rotating IPs at more than 40 locations and is well known for its outstanding performance, advanced features, and high-quality proxies. With its offering of affordable pricing, unlimited bandwidth, and instant setup, Storm Proxies offers some proxies in the EU and US. Despite Storm Proxies’ limited features, it offers a small pool of proxies. The service is suitable for beginners if they do not care about bandwidth limits or location restrictions.
#4 Oxylabs
Oxylabs is a good popular choice for proxies. With servers in 88 countries and a proxy pool of 100 million IPs, Oxylabs is a provider that enables city and state targeting and is a good pick for residential and medium-scale proxy projects. Some of the drawbacks of Oxylabs is limited bandwidth, and price. Oxylabs is one of the more expensive providers, which is a significant drawback for some.
#5 NetNut
The NetNut proxy network has a significant number of rotating residential proxy servers around the world (20 million IPs). Unlike other residential proxy providers, it offers fewer tools for more sophisticated unlocking activities. NetNut aims to serve small and medium-sized businesses with its services, and its infrastructure is not ideal for large-scale data scraping projects.
Conclusion
Bright Data far outshines its competition on almost every measure. Its versatility of products, reputation, proxy pool size, advanced features, high-quality infrastructure, comprehensive dashboard, and reliable customer support make it a top choice for users who need high-quality proxies for web scraping, ad verification, and other web automation tasks.
A student who has never used a professional custom writing service to do my paper for me or proofread and edit their own writing may have some doubts. The first thing that comes to mind is how can I be sure of the quality and the speed of the work of the helpers. Luckily, the specialized custom websites provide students with all lots of guarantees. Of course, your fears are not unfounded. Devious websites can steal your money or expose your data to danger. However, everything is different with trustworthy websites. You can use the website with no fear if you see the following guarantees. The next guarantees show that your rights are protected.
1. Money-back Guarantee of the Best Customer Writing Service
100% money-back in the person you should pay attention to when choosing the best custom-writings.com service. Students can get all their money back in case they are not satisfied with the service if the website provides a money-back guarantee. There are a few cases when you can get your money back:
You decided to cancel your order: there may be different reasons for canceling the order. However, it is not the business of the company. You cancel the order through the live chat. Students get on their money back if the writer didn’t start working yet. Of course, you will get less money in case the helper is already working on custom writing papers. You can be ready to get ~70% of the full sum this way. Keep in mind that canceling an order if the paper is already accomplished is impossible.
Late delivery: although writers usually deliver the paper and time there still can appear some issues. You will get a 100% money-back guarantee and the deadline has already passed and you didn’t get your papers. You can also pay less money if you let the writer deliver the papers a little bit late.
Bad quality: you can also get a monetary refund if you are not completely satisfied with the quality of the custom writing. Helpers may make some mistakes or the content may be incorrect. There are also other options for you to choose from, for example, a free revision or a choice of another writer.
Thus you can be sure that you will get your funds back in case something go wrong. As you can see, all you need to do is contact customer support.
Specialized websites should claim that they provide unique papers. Trustworthy websites never copy information from any other sources on the web and don’t rewrite the original texts of other writers. Besides, they never sell the orders of other students.
Writers work due to the specific requirements of the customer. Specialists never use the papers of other writers as a base. Writers check the papers using effective plagiarism checkers to keep the content 100% original.
Advanced writers also pay attention to the correct formatting according to the writing style they need. Citations are formatted correctly due to the Chicago, MLA, or APA styles.
Besides, if you and your classmate will order the solution for a similar task you will still get different papers. Firstly, different risers have different writing styles and approaches to work. Secondly, writers never copy custom essay writing they have done before.
3. Free Revision of the Writing Service
Free revision gives the customer the possibility to ask for free revision papers as many times as they like for free. Some editing services are paid however you can use free revision in the following cases:
Non-Compliance with the Instructions: you can get a free revision if the writer missed one of your requirements and primary demands.
Grammar mistakes: students can ask for vision if they see grammar or punctuation mistakes.
Free custom writing review is usually available for 7-14 days after you have received it. You can continue to cooperate with your helper and ask for further changes if you need to make a deep edit. Students can ask for a paid revision in a few cases:
New demands: it is also possible to ask for changes if your teacher has given new demands to the papers. You can come back to your writer and ask him to add new information without looking for additional services somewhere else.
New writer: you can also change a new writer if you want to work with a new one for some reason for the additional fee. Your deadline will be a little bit extended but you will still work with a new professional.
That’s why you can do with your cheapest custom writing whatever you want. Besides, helpers are always ready to accept their mistakes and correct them for free.
4. Confidentiality of the Custom Writing Service
The safety of your data is as important as the safety of your money. That is why specialized websites provide you with full confidentiality. The companies never share the personal data asked at the start of cooperation. The personal data of the customer is usually not stored and is deleted after the custom paper is accomplished. You can also control your data personally and can decide what data will writers see. You should better read the privacy policy of the website before ordering custom writing services.
Research shows that millions of people access the Internet throughout the day. You might be one of them right now!
Clearly, it has a massive impact on how businesses interact with their customers. Online services are now an important factor in marketing, sales, and support. But how can it provide high-quality assistance to your company?
Here are the top ways to obtain these premium services. Keep reading to find out. Let’s get into it!
Engage Through Social Media
You should have a presence on all of the major social media platforms. These are active profiles that post content regularly. Additionally, the theme should be diverse, engaging, and relevant to your business.
Moreover, you must actively participate in any conversations about your business or topics related to it. Finally, offer rewards, discounts, or exclusives to customers who follow or interact with your social media pages.
Invest in Reliable Hosting Partner
A reliable hosting associate ensures their clients’ sites are powered by the best servers and code. The experts at WordPress agency hosting partner have the know-how of scaling page speed scores to millions of hits per minute.
Additionally, they can offer you a variety of features such as a 30-day money-back guarantee, a choice of hosting packages, and many more. Finally, look for a host that can accommodate changes or interface with external services.
Implement Artificial Intelligence Strategies
Applying AI technology can enable your business to offer a better experience. It can customize services to cater to the individual needs of customers. It can also provide an efficient solution to solve customer service problems quickly and accurately.
Additionally, this technology can increase the accuracy of data entry and automate the processing of client information. By implementing AI strategies, businesses can increase satisfaction.
Ultimately, by deploying these strategies, businesses will have access to useful data to prevent any potential issues.
Consider the Use of Bots
Bots can be an effective way to easily connect and serve customers in an automated way. For example, bots can be set up to give quick responses to basic inquiries and direct customers to the appropriate department for further assistance.
Additionally, a conversation bot can be programmed to direct clients to relevant products and services. All in all, bots are an effective way to optimize customer service.
Prioritize Customer Service
You can create an FAQ page with your most commonly asked questions. Also, you can set up email automation tools that respond to customer inquiries, and feedback forms.
In addition, using management software to track service tickets will ensure customer satisfaction and quickly resolve any issues they may have. Furthermore, responding to complaints quickly is key to top-notch service.
Ultimately, offering support via email and taking time to personalize your communication is also beneficial. Always remember to have a team of professionals on hand and available when customers need assistance.
Respond to Issues in a Timely Manner
Businesses should be monitoring the customer service live chat, email, and social media for any issues that may need to be addressed. If any inquiry is missed, businesses should respond to the issue in a timely manner.
This can be done by having automation software to alert support teams as soon as an issue is raised. The service staff should also be available during normal business hours to respond quickly as well as after regular hours when needed.
Utilize Website Analytics and User Feedback
Through website analytics, you can track user behavior and analyze the data to identify any areas for improvement. Additionally, it is critical to respond immediately, while also making any changes they suggest.
Doing so will help to build trust with customers and improve the overall quality of your services.
Training Your Employees for Maximum Efficiency
A well-trained staff can troubleshoot problems and assist customers with their queries. At a minimum, they should have a comprehensive understanding of your company’s products, services, and procedures.
Providing complete training courses, both online and offline, equip your employees to offer superior service. Also, giving out support and training materials that are easily accessible and updated regularly will help ensure your staff stays on top of the gameplay.
Ensure That Your Website Is Up-To-Date
Keeping your website current is vital for your business. It presents an opportunity to show customers the most recent products, services, and information that your business is promoting. Having an updated page plays a big role in the overall success of your company.
Also, by making sure the design and content are relevant, it can be used as a tool to build customer loyalty and help retain them. Finally, it will greatly maximize the positive exposure of your business.
Be Aware of Customer Behaviors and Trends
Gathering data and insights through surveying, questionnaires, and other methods can help identify who your customers are and what they are looking for. Updating feedback from customers can make them feel valued and that their needs are met.
Also, gaining insights into client preferences will help you tailor meet their requirements. This will help identify their expectations as well as anticipate spikes in traffic and customer demand.
Ultimately, understanding customer actions will ensure you are providing the quality they expect and deserve.
Introduce the Customer Rewards Program
This loyalty program should be implemented using a points system. This can be used to redeem discounts, exclusive products, and special offers. Develop tactics that encourage customer interaction and make their feedback easy to provide.
This could include satisfaction surveys, forums, and live customer support. Use this data to create personalized offers and rewards. Include incentives for those who refer friends and share socially.
Additionally, you should establish a positive client service culture through customer care team training. Use clear policies and define expectations so that they have a clear understanding of what to expect from your business.
Finally, your ultimate goal should be to keep them coming back for more.
Having the right mindset for your business can be easily achieved. It is important to focus on delivering content that is timely, relevant, and tailored to your customer’s needs.
Utilizing the right online platforms and techniques will enable you to reach your target market effortlessly. Start planning your online service strategy today and experience positive results!
Salesforce (NYSE: CRM), the global leader in CRM, today released the fifth edition of its State of Service report that shares insights from over 8,000 professionals across 36 counties, including 100 from Ireland on how customer service organisations’ priorities, challenges, success measures, and strategies are shifting amid digital-first customer expectations and economic headwinds.
Key insights of this year’s State of Service report include:
Economic Uncertainty Prompts a Focus on Efficiency. As inflation takes hold and rate hikes dominate headlines, customer service teams are leaning into new success measures and technologies that promote productivity and efficiency. 78% of service organisations in Ireland use workflow and process automation.
Digital-First Customer Service Continues to Rise. Customer migration to digital channels took off during the pandemic, and shows no signs of slowing. 64% of service organisations in Ireland offer video support, and 63% offer live chat.
The “Great Resignation” Prompts a Focus on Employee Experience. With high turnover rates, service organisations are offering perks like remote work and improved career development opportunities. Service organisations in Ireland experienced an average turnover rate of 17% over the past year.
Customer Service Continues to Expand Beyond the Contact Center. Field service is now table stakes beyond its original domain in industries such as energy and utilities. 93% of service organisations with field operations in Ireland say it’s critical to scaling their business.
Comments on the news:
“Customer service is on the forefront of shifts to digital-first customer engagement.” said Brian Solis, Salesforce Global Innovation Evangelist. “As economic uncertainty prompts customers and businesses to reevaluate their priorities and investments, it will be all the more critical for leaders to take stock of how their capabilities, success metrics, and strategies reinforce customer service’s position as a revenue generator that drives customer loyalty. This research provides valuable baselines and differentiators that help inform important decisions .”
Many internet service providers offer different internet speeds and packages for residential usage. If you are looking to change your internet service provider, or you simply want to sign up for an ISP, and you are confused about the options, we’ve got you covered. You’re at the right place because we are going to mention three internet service providers that we find reliable and economical. Internet service providers of our choice include, WOW! internet, Windstream Internet, and Spectrum Internet.
The internet has become an indispensable part of our daily lives. We use the internet to help us work, buy groceries, book a cab, entertain ourselves, and communicate. Whether you are living alone or with a family, you will require an internet connection to get through your day. Imagine not having access to RarBG and not being able to download the content you want to. Millions of individuals all over the world use the internet to download content.
Why do we recommend Spectrum Internet?
Spectrum is one of the largest telecommunication companies. Spectrum is a merger between charter communication, bright house networks, and Time Warner. They have millions of users around us, and they are operating in more than 43 States at the moment. Spectrum Internet is ranked as one of the top internet connections in the United States.
Furthermore, there are many reasons to choose Spectrum Internet.
Spectrum offers three internet plans with high speeds. The minimum internet speed is 200 Mbps, the medium internet speed is 400 Mbps and the highest internet speed is 1 Gig. All these internet plans are offered at a promotional discount.
Spectrum requires no contracts and that’s the most relieving fact about it. You can never be sure about your future because you might have to change your location, and if you are under a contract, to cancel your services you have to pay an early termination fee. Spectrum sets you free from such worries and restrictions.
Spectrum offers a free internet modem that helps you to cut down on your monthly equipment rental.
If someone is under a contract with another provider and wants to switch over to Spectrum, he can do that very smoothly because Spectrum offers a contract buyout plan, they pay your ETF and set you free from unwanted connections.
With them, you get many features such as a free antivirus service for protection. Spectrum offers free access to hotspots that are placed nationwide.
There’s a free mobile App by Spectrum, that allows you to manage your account and pay your monthly bills without any hassle.
In case of issues or queries, their vigilant customer service representatives are available 24/7.
WOW! internet
If you live on the Westside you must be aware of WOW!. It is a regional telecommunication company that provides internet, cable TV, and home phone service in 9 states. They have over 800000 users.
Why we recommend WOW! internet
There are certain reasons to choose wow internet service which are mentioned below,
WOW! internet offers three high-speed internet packages that include the speed of 200 Mbps, 500 Mbps, and 1 Gig respectively. You can get the highest internet speed packages at a promotional discount. The highest 1 Gig internet costs less than other internet connections.
WOW! Offers unlimited internet data. It is always better to have unlimited Internet Data because you don’t have to keep a check on your internet usage, and you can download as much as you like whenever you want, without worrying about any extra charges.
At times you sign up for an internet service provider and later on, you’re not satisfied with the service but, you’re left with no choice because most ISPs require a contract and you are bound to use the same service. The good thing about WOW! is at, they offer 30 days money-back guarantee that gives you the time to see if you are satisfied with their services or not. You only pay once you are satisfied.
They also give the offer to choose the packages that require no contracts. If you want to save yourself from the contractual restrictions, you may opt for WOW! packages without contracts.
Some people are always eager to get internet ASAP, and WOW! is one provider that offers the next-day installation process. Another amazing factor is free installation on all orders that are placed online.
Why we recommend Windstream Internet
Windstream is one of the few ISPs that offer fiber-optic connections. Windstream kinetic internet is fiber optic and they offer it in limited locations. If you’re fortunate to have their services, you’ll be getting the fastest internet speeds.
Their speeds start from 25 Mbps and reach up to 1000 Mbps.
They offer unlimited internet data which means, you won’t have to worry about internet data limits anymore.
Windstream requires no contracts, and you’re not charged with any ETF.
For people who want enhanced security in the online world, it is the best option as they offer special security services. You can keep your devices and private information confidential this way.
Windstream also offers special parental control for people who’re always worried about the activity of their kids.
Wrapping Up,
You should always make a wise choice for an ISP for your home. You can find more details about the providers we mentioned above on their websites. You won’t regret choosing one of our picks for you.
One third of UK & Ireland customers say they would switch to another provider if they don’t get a satisfactory response in five minutes or less, according to new research from analytics leader SAS. The research also highlights that 75% of customers would change provider if a competitor offered a faster service.
SAS’ Hyperautomation report reveals new customer-centric demands and a raft of fast evolving expectations, accelerated by the pandemic. Customers are increasingly demanding experiences that excel beyond attractive prices. While two-thirds (64%) of consumers say that competitive prices are very important when choosing a business or service provider, they are now rivalled by other factors such as convenience (59%) and speed of service (51%).
The consequences for businesses that can’t offer a fast, high-quality service, as well as cost savings, are dire. To keep pace with fast-evolving new customer expectations and to win the customer retention battle, businesses must be able to deliver a fast, frictionless, online service whenever the customer wants it.
While customers are placing a high value on speed and convenience, they are not prepared to sacrifice quality of service. More than half (56%) only want experiences to be faster if this also guarantees no mistakes are made or a better service is delivered. Achieving speed and quality requires hyper-efficiency from organisations – a quality only achievable through technology capable of intelligent decision-making.
Efficiencies must translate into great customer experiences
As the cost of living soars, organisations nevertheless have the ability to foster trust from consumers by providing rapid, high-quality services made possible through technology.
Business leaders and decision-makers agreed improvements in workforce productivity (38%), employee satisfaction (34%), and costs (34%), were seen during the pandemic due to hyperautomation (the simultaneous use of digital operating systems, workflow, robotic process automation, and artificial intelligence – typically via the cloud – to deliver high value autonomous processes through intelligent decisions). This enables a faster, quality service where it’s also possible to pass cost savings on to customers.
The need for hyperautomation is clear considering the current impact of simple, linear automation on customers. Many express little trust in using automated services, regardless of sector. Government fared worst, with just 34% expressing any significant level of trust in automated government technologies.
Customers shared that they are not yet comfortable with today’s digital-only experiences; just 13% of respondents would want to use digital-only to interact with customer services. Automated tech which lacks intelligence can’t rival human interaction, respondents indicated, with three-quarters (74%) expressing they are frustrated when they realise they are communicating with a robot. Nearly nine in 10 (88%) said that speaking to a human is an essential part of the customer service experience, with 64% of these mentioning this is because they feel more understood when speaking to a human.
The results show that businesses need to make consumers feel like they are being understood by delivering quality experiences and outcomes quickly and efficiently. The current views reflect the fact than online services primarily consist of basic robotic process automation and unintelligent chatbots, rather than the fast, intelligent online experience that is possible with hyperautomation. In fact, less than a quarter (24%) of organisations have currently implemented hyperautomation.
Customers are willing to accept automation, but have high standards
Automation is recognised as key to setting a new standard in customer experience. It is valued by 91% of the C-suite, who are looking to technologies that can automate repetitive processes. They want this for employees, for customers, and for regulators. Fortunately, the vast majority (82%) of senior decision makers in businesses across the UK and Ireland believe that hyperautomation will be important in the next 12 months, and two-thirds (67%) have either implemented it already or plan to in the future.
Customers are willing to accept hyperautomated services – and even have positive expectations. Half (49%) of consumers expect an automated service to provide speed and convenience, while a third (32%) expect it to show understanding of the issues and specific services relating to their circumstances. Half (50%) of respondents say that they would use a fully automated customer service if they were satisfied that their enquiry could be adequately resolved.
“Now is the chance for organisations to meet multiple business goals at once, improving efficiencies and mitigating costs, while still offering a superior experience to customers. It’s possible to have the best of both worlds thanks to hyperautomation solutions which can be easy to use on low code / no code platforms delivered via the Cloud”, said David Shannon, Head of Hyperautomation, SAS UK & Ireland.
“As we face the prospect of rising cost inflation, it’s imperative that businesses take steps to deliver what customers now demand, which is a fast, frictionless, and effective online service at a competitive price. Without this, organisations will be overtaken by the competition and fail to foster long-term loyalty to the brand.”