Tag: #personalisation

Klaviyo Invests in Engineering Hub in Ireland

Klaviyo the autonomous B2C CRM, announced a significant engineering investment in Dublin. The company is building a dedicated engineering team at its Dame Street, Temple Bar location. Klaviyo is set to build on the more than 100 roles it has created in the past year with up to 50% growth in 2026,  deepening its long-term commitment to the Irish technology community.

The investment reflects Ireland’s standing as a global destination for technology companies seeking world-class engineering talent, a dynamic innovation ecosystem, and a proven track record of supporting high-growth companies at scale. Since opening its Dublin office in February 2025, Klaviyo has established a growing presence in Ireland and today’s announcement marks the next phase of that commitment – one rooted in building, not just operating, from Ireland.

Ireland’s Engineering Talent to Power Global AI Platform

Klaviyo’s platform processes billions of events daily across 8 billion consumer profiles worldwide, enabling brands like Mattel, Glossier, and TaylorMade to deliver personalized customer experiences at scale. The Dublin engineering team will take direct ownership of core systems powering Klaviyo’s AI strategy, including messaging infrastructure, data analytics, and personalisation across marketing, service, and analytics – work that will have global impact.

Open engineering roles span senior software engineering, engineering management, infrastructure security, and internal platform development, with further positions expected as the team scales throughout 2026.

“Dublin will own core parts of how Klaviyo’s platform works, not support them from the sidelines,” said Surabhi Gupta, Chief Technology Officer at Klaviyo. “We’re looking for engineers who want to solve genuinely hard problems, building reliable, high-performance systems at scale. The people joining us here will ship features that reach millions and push what’s possible with AI and data.”

Ireland: A Home for High-Growth Technology Companies

Klaviyo’s investment is a further signal of Ireland’s attractiveness to high-growth, publicly listed technology companies seeking to scale internationally. Ireland’s pool of experienced engineering talent, its position as a gateway to European markets, and its vibrant technology ecosystem make it a natural choice for companies at Klaviyo’s stage of growth.

Minister for Enterprise, Tourism and Employment Peter Burke said: Klaviyo’s decision to establish an engineering hub in Dublin is a strong endorsement of Ireland as a first class location for AI innovation. This investment highlights the strength of our engineering talent and our ability to support high‑growth companies. I thank Klaviyo for their continued commitment to Ireland and the high‑quality jobs this expansion will create, and I wish the team every success for the future.

“We’re growing and scaling fast across Europe. We’ve got lots of opportunities ahead as we build out our AI products,” said Ben Jackson, Managing Director and VP for EMEA at Klaviyo. “For engineers in Dublin, that means working with billions of data points daily at the scale of a large platform, with the pace and ambition of a company that has significant runway ahead. It’s a core part of how we’re building Klaviyo’s future.”

Michael Lohan, CEO of IDA Ireland said: “Klaviyo’s decision to build its engineering capability in Dublin is a strong endorsement of the quality of Ireland’s technology talent and the strength of our innovation ecosystem. Artifical Intelligence is a key growth driver in IDA Ireland’s strategy Adapt Intelligently and Klayvio’s plans for its operations in Ireland will help shape the future of AI activity in Ireland. We look forward to supporting Klaviyo as it grows its presence here.”

 

Opportunities for Ireland’s Engineering Community

Engineers interested in joining Klaviyo’s Dublin team can explore current openings and apply at klaviyo.com/careers.

Website Personalization – What It Is & Why It Is Important

There are hundreds of millions of sites on the internet. Many of them have a beautiful and easy-to-navigate design that their visitors love. But others might not be doing as well. 

There is no doubt that you want to create a beautiful website that is loved by visitors and stands out from the others. That is precisely the reason why you need to learn everything there is to know about website personalization.

What is Website Personalization?

Website personalization is an exciting concept that allows the content on a site to be perfectly tailored to each visitor’s individual needs. Websites, usually, have a standard layout that remains the same, no matter who visits. On the other hand, personalization allows you to improve every visitor’s experience that is perfectly suited to what they want and need. That, in turn, can enhance your brand’s image. But, first you’ll need to invest in custom website design and development to build a solid structure that is capable of further personalization

In the real world, you can deal with your customer in the best way by taking a look at them and understanding them. If they are a regular, then you can greet them by their name and engage in a friendlier manner. This would be offline personalization, and you need to take this concept to your website.

Since it’s not a simple thing to do, you need to hire the services of a company that can provide personalized experiences to your visitors. 

 

Why Is Website Personalization Important?

Helps You Understand Your Audience Better

Website personalization allows you to efficiently sort your consumers into personalized funnels. You can gain valuable insights into the visitors that can be crucial to help you figure out what industries they visit the most and how they interact with online content. You can then divide your audience into various sections of the website. 

This information will help your website target customer according to what they like. Therefore, allowing your team to optimize your website’s performance.

Better Converting Home and Landing Pages

Home and landing pages are two of many areas of your websites that can hugely benefit from personalization. 

If you have an e-commerce website, you would want the site to recommend a specific range of products to a pre-teen and a different catalog to an engineer. By having those personalized home and landing pages, you can make sure your website is appropriately optimized to have the most sales.

Your website can take information from the place a particular visitor just came from, and give them a relevant landing page that suits their needs. Making the whole experience seamless and comfortable.

 

Improves Your Site’s Ranking on Search Engines

Everyone is interested in having the highest website ranking on Google for all of their desired keywords, but it takes plenty of time and a lot of hard work. Fortunately, personalization can bring you one step closer to achieving your target. 

Personalize allows your website to further increase relevance to the specific industry, and thereby having a high ranking on a search engine’s results page. The higher your website is ranking on a results page, the more chances of people to visit and take a look. Therefore, boosting your web traffic, brand awareness, and revenue.  

 

Makes Your Call-To-Action Perform Better

A call-to-action is one of the best methods to convince your customers to move further along in their buying process. But a CTAs value is much more than merely initiating a conversion. With the right methods, you can get someone to start a free trial, take a survey, read an article, or do something else.

Regardless of what kind of call-to-action best suits your website, personalizing it will take it to the next level. That is because personalized CTAs have proven to be twice as more effective than their standard counterparts. 

 

Develops Customer Loyalty

Everyone wants to have a fantastic experience with the service. If you can provide it to them, then they will become more loyal to you than other websites. After all, it’s only human nature to keep coming back to the people who treat you the best. 

That is why website personalization is becoming a very popular trend. You can boost consumer loyalty by welcoming each individual with the help of personalization. Most of the people on the internet will only go to the brands that care about them, which is also why companies pour a lot of money into providing amazing customer service. 

If you also have a loyalty program on your site, then website personalization can do wonders for you.