Tag: #Jobs

TikTok is to create a further 1,000 new jobs in Ireland

IDA Ireland, together with Taoiseach Michéal Martin and Tánaiste Leo Varadkar today welcomed the news that TikTok is to hire an additional 1,000 workers.

The news was shared with the Taoiseach and IDA Ireland CEO Martin Shanahan at a meeting today with TikTok CEO Shouzi Chew and senior company leaders, at which both were advised of TikTok’s strategy globally and Ireland’s role in it and updated on TikTok’s growth in Ireland and future expansion plans.

Following the meeting Taoiseach said: “Tik Tok’s latest expansion further embeds Ireland as an important hub for its European and Global operations, and is clear evidence of its commitment to this country. The substantial number of additional, highly skilled jobs being created is testament to the strength of Ireland’s offering, which includes a strong talent base and collaborative ecosystem. The Government remains dedicated to cultivating an environment in which businesses of all sizes can succeed and prosper here, both now and into the future.”

Tánaiste Leo Varadkar said: “TikTok’s growth since coming to Ireland has been truly incredible. At the start of 2022, TikTok had over 2,000 employees in Ireland, and the addition of another 1,000 this year really underlines the company’s commitment to Ireland, our people and the environment we have worked hard to create here. There are more people employed in Ireland now than at any other point in our history. We don’t take it for granted and will continue to work hard to make companies like TikTok feel welcome here. I wish the team the very best with this latest expansion.”

IDA Ireland CEO Martin Shanahan said: “TikTok has expanded rapidly since establishing in Dublin in 2019. News of these additional 1,000 jobs, adding to its already substantial headcount, underscores the strategic importance of Ireland in TikTok’s global operations, with its Dublin site now base for a number of the company’s critical functions: its EMEA Trust and Safety Hub, European SMB operations, European Data Privacy and Data Protection team, its Transparency and Accountability Centre and, the most recently added, first regional Fusion Centre to be developed. That represents a substantial, continued investment by TikTok and is proof of the company’s continued commitment to Ireland.”

OFX announces the establishment of its European HQ in Dublin with 15 jobs

International money transfer and foreign exchange services provider OFX has announced the establishment of OFX Payments Ireland Limited as its European HQ in Dublin. The announcement comes as the company is targeting Ireland and the EU as growth markets for its business. OFX recently announced Maeve McMahon as its CEO and growth leader for the region.

OFX expects to create an additional 15 jobs at the Dublin base to manage its European operations. The Irish based operation will include compliance, risk, finance, operations, and sales. Following the successful migration of the European business from the UK entity post Central Bank of Ireland authorisation, the Irish operation will be responsible for managing the European portfolio.

OFX offers an innovative and competitive alternative to banks for businesses who trade across borders and to consumers who send money overseas. The establishment of the European HQ in Dublin comes at a time when other financial organisations are leaving the market and customers are seeking alternative service providers.

Founded in 1998 and headquartered in Sydney, Australia, the company has eight offices across the world with more than 650 staff. OFX helps businesses and consumers make international money transfers at great rates in over 50 currencies, across 170 countries. Through its ‘digital + human’ business model, OFX complements its simple, self-service online platform with 24/7 localised customer support. Customers can speak to staff (called OFXperts) anytime, day or night. OFX also specialises in currency risk management for SMEs who trade overseas, helping businesses to protect themselves from the risk associated with volatile currency markets.

The Irish operation, OFX Payments Ireland Limited, is a wholly owned subsidiary of OFX Group Limited and is located at Fitzwilliam Court, 2 Leeson Close, Dublin 2, D02 YW24, Ireland. A team of key senior personnel have already been hired including the CEO, Head of Risk and Compliance, Compliance Associate, Head of Finance and Operations, a Finance and Operations Manager and several Business Development Managers and Executives.

Minister of State at the Department of Finance, Seán Fleming TD, said “I’m delighted that OFX has chosen Ireland as its location for its European Headquarters. These new positions are particularly welcome as the Government seeks to grow Ireland’s status as a global hub for fintech. Ireland is a really attractive destination for financial services, due in a large part to our strong talent pool and expertise in the sector. The very best of luck to the entire team and I look forward to following their success into the future.”

In Dublin at the announcement global CEO of OFX Skander Malcolm said “We are excited by the opportunities for growth in our business in Ireland and across the EU region. Establishing an office in Ireland is a key part of our strategy for growing in the region and gives us an excellent base from which to manage our operations. OFX is about helping businesses access great exchange rates and trade across borders with ease. And we want to help businesses protect themselves and manage risk in their currency transactions. In the volatile environment we’re currently in, this is even more important.”

IDA Ireland’s Head of International Financial Services, Kieran Donoghue, said: “This investment by OFX is a welcome addition to the already strong online foreign exchange, international money transfer and payments ecosystem which has developed here. As an innovative and fast-growing financial services company, OFX will further enhance Ireland’s reputation as a location for Financial Services, Technology, Content and Fintech companies from the Asia-Pacific region. I wish to thank OFX for their investment and wish them every success and our continuing support as they develop their business from Ireland.”

Waystone to create up to 100 new roles in Co. Tipperary as its expansion continues

Waystone, the leading provider of institutional governance, risk, administration and compliance services to the asset management industry, announced today that it is to substantially increase its Ireland-based workforce by creating up to 100 additional new roles in Cashel, Co. Tipperary, following its recent growth.

The newly created Cashel-based roles will span global operations and support functions with services including KYC & MLRO, Regulatory Reporting, Tax Reporting, Fund Registration, Corporate Secretarial, People & Development, Finance, Operational Risk, Compliance Services, Fund Administration, Relationship Management, Project Management, Client Onboarding and Corporate Solutions. The Cashel operation is central to the evolution of the Waystone Group and will continue to grow and deliver operational scale while continually attracting and developing talent from across the region. This announcement reflects Waystone’s significant growth over the past year and the broadening of its service offering including the launch of Waystone Compliance Solutions and its recent agreements with KB Associates and Centaur Fund Services, both of whom are headquartered in Ireland.

This project is supported by the Irish Government through IDA Ireland.

Welcoming Waystone’s announcement, Minister for Trade Promotion, Digital and Company Regulation, Robert Troy TD, said: “I am delighted that Waystone plans to create up to 100 new roles at its Cashel site over the next 18 months. These additional jobs will be a welcome boost to Co. Tipperary and will increase the Cashel headcount to nearly 200 employees. The successful growth that Waystone has experienced in recent years is reflective of the wealth of highly skilled and talented people that the Mid-West region and Ireland more broadly has to offer. I wish the team every continued success in this new chapter.”

Minister of State at the Department of Finance Sean Fleming TD said: “I am delighted to welcome this expansion by Waystone which is an important endorsement for growing regional international financial services operations, which is a priority of our Ireland for Finance strategy. I wish the firm well in the next stage of their development plans and I hope their success in Cashel will encourage further investment in the regions by international financial services firms.”

Waystone recently re-opened its operation in Cashel following an extensive refurbishment and expansion project with the addition of 4,500 sq ft of space, bringing its total floor space to 11,000 sq ft. The project included a significant upgrade of facilities and branding throughout and is designed to accommodate its growing staff numbers with a view to the job creation announced today. Over the next 18 months the new roles will bring Waystone’s headcount in Cashel to approaching 200.

Nick Wheeler, Global Head of Centralisation at Waystone, comments, “Ireland has a strong and globally-recognised international funds and financial services industry with a wealth of highly-skilled professionals and we are delighted to be able to continue our expansion in Tipperary with the announcement of up to 100 new roles covering a wide array of financial services disciplines.  Waystone’s Cashel-based operation is central to the Group’s international growth strategy and the quality of people we have employed has made our commitment and growth in Tipperary a very easy decision. Our Cashel operation reopened last month following a 4,500 sq ft expansion and refurbishment providing us with significant room for future growth.  The facility now provides our growing workforce with a high-grade, flexible workspace and feedback from staff has been extremely positive.”

Earlier this month, Waystone announced that its Dublin headquarters would be moving to a new flagship location in Dublin 4 later this year, where it will occupy four floors and 52,000 sq ft of space in the prestigious 35 Shelbourne Road development.  Waystone now has a presence in three locations in Ireland; its headquarters in Dublin, a Centre of Excellence in Cashel and more recently, Maynooth, following its agreement to come together with Centaur Fund Services.

CEO of IDA Ireland Martin Shanahan said: “Today’s announcement by Waystone for its Cashel expansion – its second site in Ireland – is very welcome news.  Cashel is an excellent location to scale a financial services company and Waystone’s presence strengthens an already well-established IFS cluster Mid-West.  I wish to congratulate Waystone on this terrific announcement and wish them every success with this expansion.”

PublicRelay establish media analytics centre in Waterford City, creating 40 new jobs

US communications analytics and advisory firm PublicRelay has announced plans to establish a media analytics centre in Waterford City creating approximately 40 jobs over the next two years.

Founded in 2008 and with operations in Denver, San Diego, and Portland, PublicRelay is headquartered in Tyson’s Corner, Virginia and provides clients with insights based on their media coverage in print, online, broadcast, and social media. The company opened its first European office in Dublin in 2018, followed by its Cavan site in 2019.  PublicRelay’s expansion in Waterford City is now their third site in Ireland.

This project is supported by the Irish Government through IDA Ireland.

Tánaiste and Minister for Enterprise Trade & Employment Leo Varadkar said: “I’m really pleased PublicRelay has chosen Waterford City as the location for its new media analytics centre, which will create 40 new jobs over the next couple of years. It’s a real sign of the company’s confidence in Ireland and the wealth of talent we have here. Thank you to the team for their continued commitment and investment and the very best of luck with this latest expansion.”

PublicRelay will operate on a hybrid basis with its South-East Hub located in BoxWorks 2, a co-working space in Waterford City.

“Our experience in Ireland has been outstanding since we opened our first office here in 2018.  We’ve been able to access a hardworking, highly educated, and friendly work force, and our Irish team has been a big factor in our company success over the past four years. I’m delighted that we are now in a position to open our third office in Ireland, and I am looking forward to visiting Waterford very soon” said Eric Koefoot, President & CEO.

“We are excited to be further expanding our operations in Ireland.  We looked at a number of locations around the country, but the proximity of the university combined with a great facility in such a vibrant area of the city won us over.  I was impressed with Boxworks’ flexibility and willingness to adapt to our needs as we built out the team” said Karl Finn, Director of Irish Operations.

PublicRelay is hiring Associate Analysts for its south-east media analytics centre. The company also has a number of open roles at its EU HQ in Dublin. For more information on how to join the team at PublicRelay, visit www.PublicRelay.com

Executive Director of IDA Ireland Mary Buckley said: “PublicRelay’s decision to open a third Irish site in Waterford following the success of their Cavan and Dublin operations, demonstrates the company’s strong commitment to Ireland and confidence in the country’s highly skilled and talented workforce. “This further investment exemplifies IDA Ireland’s continued commitment to winning jobs and investment for the regions.  I’d like to wish PublicRelay every success with this latest expansion.”

Citi creates 300 new jobs in Ireland

Citi today announced that it intends to create 300 new jobs for Ireland this year. Minister for Finance Paschal Donohoe T.D. and Cecilia Ronan, Citi Country Head Ireland, with Martin Shanahan, CEO, IDA Ireland made the announcement at Citi’s European Bank headquarters on North Wall Quay in Dublin.

The bank employs 2500 people in Ireland currently. It has a significant presence in Dublin with several of its global businesses operating here including Corporate Banking and Private Banking, Treasury and Trade Solutions, Markets, and Securities Services.

The new positions available in 2022 include Risk, Audit, Finance and Treasury; Technology roles including Cloud and Cyber specialists, Software Engineering and Architects, Developers, Blockchain specialists; Client facing roles in Citi’s Treasury and Trade Solutions business and Commercial Bank; Operations roles including Fund Accounting, Asset Servicing; and Credit Management.

Minister for Finance Paschal Donohoe TD said “I’m very pleased that Citi is announcing these new jobs today which comes at a time in Ireland when employment in the international financial services sector is at the highest level it has ever been at, boosted by Ireland’s highly educated and skilled workforce. Citi has a long history in Ireland, consistently evolving to keep pace with the rapid changes in the financial services sector and I congratulate them today on this important announcement.”

Cecilia Ronan, Citi Country Head Ireland, said: “This is an exciting announcement for Citi and for Ireland. Financial services has changed over the last ten years and more change is on the horizon as the pace of digitisation increases. Many of these new roles reflect this changing reality where skills like risk, software engineering, data analytics, cloud and cyber are of increasing importance to the growth and soundness of our business. We already employ 700 people in technology roles in Dublin and this is now set to increase.”She continued, “We also recently announced the sale of our building at North Wall Quay and plans to purchase a modern and sustainable building in Dublin, reaffirming our long-term commitment to Ireland. We have flourished here because of the talent pool, the open economy and integrated ecosystem, and the access to the EU and I am excited to see that continue into the future.”

Commenting on the announcement Martin Shanahan, CEO, IDA Ireland said “Citi’s considerable footprint and its growth across multiple and diverse business functions in Dublin, greatly adds to Ireland’s reputation as a global centre for Financial Services. IDA Ireland has supported the development of Citi in Ireland for many years and we wish the company continued success with this expansion.”

Citi has had a significant presence in Ireland for over 55 years. It was one of the first foreign banks to open an office in Dublin. Citi opened its first Global Innovation Lab in Dublin in 2009, which was supported by the Irish Government and IDA; Dublin is now also the home of Citi’s Global Centre of Excellence for Artificial Intelligence & Blockchain.

Every day in Dublin, Citi’s global teams interact with colleagues and clients in over 100 countries processing millions of transactions and supporting next-generation technology. With a firm focus on building careers, the team at Citi benefit from mentoring and excellent training, and the opportunity to build a global career from Dublin. Citi Ireland was recently named by LinkedIn as one of the Top 25 Employers in Ireland.

Citi champions diversity within the workforce, with 60 different nationalities working in the Dublin office.
Shape your Career with Citi in Dublin

Global sales outsourcing leader, MarketStar opens new facility, to create 300 new jobs in Dublin

MarketStar, the global leader in outsourced sales and B2B revenue acceleration, has secured a location for their EMEA headquarters in Dublin’s Central Park business district. The company plans to create up to 300 new jobs over the next 3 years, bringing its Dublin-based team to 500 people by 2025. The commitment to this larger presence in Dublin further strengthens MarketStar’s international capabilities and delivery model built for clients that are focused on growth and scaling globally.

Founded in 1988, MarketStar now employs more than 1,750 employees worldwide, with its global headquarters in Ogden, Utah U.S.A. In 2019, MarketStar acquired Product2Market, a leading Irish inside sales and sales development agency based in Dublin. The expansion of the European headquarters in Dublin, following the integration of Product2Market, has positioned MarketStar as a strong global leader in sales and revenue acceleration, and a business destination for Dublin’s talented workforce. At the time of the P2M acquisition, there were 100 employees in Dublin. Since that time, MarketStar has doubled the number of jobs and revenue based in Dublin. The company joins world-leading brands like SalesForce, Bank of America, Mastercard, and others in the Central Park community, which also includes apartments, retail space, dining, and lodging.

Welcoming the announcement Tánaiste and Minister of Enterprise, Trade and Employment Leo Varadkar TD said, “This is fantastic news from MarketStar, I am happy the company has found a home in Dublin’s Central Park for its new EMEA Headquarters and will be creating an incredible 300 new jobs over the next 3 years. It is a remarkable expansion that will bring the company’s total workforce here to 500 by 2025. MarketStar is a global leader in its field, and this new HQ will provide a great platform to highlight our highly skilled workforce to the world. I wish the team every success with their new Dublin office.”

“Establishing Dublin as our EMEA headquarters marks an exciting milestone in our overall growth strategy, solidifying our commitment to the European market and strengthening our global sales capabilities,” said Keith Titus, President, and CEO of MarketStar. “We will continue to thoughtfully expand our global footprint, and this new Central Park facility enables MarketStar to work from a position of strength in the European market to enable growth for our clients and employees.”

“There is no better expansion point for our global Operation than right here in Ireland,” said Jonathan Blythe, Vice President, Head of EMEA at MarketStar. “We have people representing 38 nationalities, speaking twenty different languages, and covering three regions. When you combine the level of talent available in Ireland with the vision and financial commitment provided by MarketStar, we see nothing but growth and expansion for our great workforce and the companies we do business with. It’s an exciting time to be with MarketStar in Dublin.”

MarketStar represents a wide range of clients across many verticals and industries, with vast breadth and depth in the technology and cloud software spaces. The outsourced solutions MarketStar provides include lead development and customer acquisition through direct selling programs, partner recruitment, enablement, and high-end partner support via indirect channel motions, and customer success solutions that include customer onboarding, renewals, and account management. Currently, the Dublin headquarters provides client coverage in Europe and the Middle East, Latin America, and Asia Pacific.

Commenting on the announcement, Martin Shanahan, CEO, IDA Ireland said “Ireland has a proven track record of being an attractive location for global BPO companies looking to access a well-established talent pool to serve a growing client base in the EMEA region. I wish the team well in their new office building and offer the company the ongoing support of IDA Ireland.”

 

If you’re interested in learning more about the expansion and the opportunities available, please visit: https://www.linkedin.com/company/marketstar

DBIC Ventures leads €1.6M seed investment in Clarity CX1 – 30 jobs created

DBIC Ventures today announces that it has led a €1.6M funding round in industry cloud CRM company, Clarity CX1. The investment will be used to fuel Clarity CX1’s global growth plans, supported by 30 new jobs over the next two years.

Established in February 2020, Dublin-based Clarity CX1 develops tailored CRM solutions built on the Salesforce Lightning platform. The solution was developed to fill a gap in the market for strategic sales and relationship management in sectors with notoriously complex and multi-layered customer engagement structures, including life sciences, manufacturing and financial services. It is tailored for each industry and allows users to rank and manage opportunities strategically, providing the user with a detailed understanding of where to focus their efforts.

The investment will be used to support Clarity CX1’s go-to-market strategy, which includes international expansion. The company is targeting large multinationals operating in the US, Asia-Pacific, Europe and the UK and is currently implementing CX1 with Stemline Therapeutics, a subsidiary of Menarini Group based in Italy. Clarity CX1 estimates that the addressable market for its services is approximately $11BN per year and it expects to reach revenues of €1M by year-end 2022. This growth, along with the investment, will support the creation of an additional 30 jobs – bringing Clarity CX1’s total headcount to more than 40, with the majority being based in Dublin.

DBIC Ventures led the seed round, investing via its latest fund. Launched in 2019, the fund is highly active and is investing in up to 30 highly scalable, export-focused Irish software and MedTech companies up to year-end 2024. The fund is backed by leading Irish technology entrepreneurs and business leaders, as well as Enterprise Ireland. Also contributing to the funding round were business angel investors from Halo Business Angel Network (HBAN); Enterprise Ireland; Tribal.vc; and Spark Crowdfunding.

Clarity CX1 is a spinout company of Clarity Engagement Solutions, which since 2009 has been providing strategy consulting and virtual training solutions to 8 of the world’s top 20 pharma companies.

Chris Deren, CEO and founder, Clarity CX1, said: “Industries like pharmaceuticals, manufacturing and financial services have large voids in their CRM systems because of their extremely complex B2B  sales cycles. Sales teams are engaging with multiple stakeholders of varying seniority in multiple departments: it is not only a headache, but it delays revenues. We are providing users with the insights to make the best use of their time and therefore shorten the sales cycle and pursue more qualified opportunities.

 “We are delighted to have the backing of DBIC Ventures as we go to market. They have not only provided us with capital, but also the experience, knowledge and network of contacts that are so important at this early stage. With this support – along with the financing – we will be able to scale globally at pace.”

Colm O’Sullivan, Partner, DBIC Ventures, said: “This significant investment underlines the founder’s impressive track record and the clear global market need for Clarity CX1. The company is pursuing an aggressive growth strategy and targeting some of the world’s most profitable industries.

 “DBIC Ventures invests in, and partners with, highly ambitious start-up teams to support their growth plans. I am excited to be joining the company’s board and working with the Clarity CX1 team as the company scales rapidly.

Remitly to create 120 new jobs with expansion of strategic operations in Cork

Remitly Global, Inc.  (“Remitly”), a leading digital financial services provider for immigrants and their families, has announced it will increase operations in Cork, creating approximately 120 jobs over the next six months.

Established in Seattle in 2011, Remitly employs over 1,800 full-time equivalent employees either working out of our headquarters in Seattle, Washington, at one of our seven other office locations around the world, or remotely. The mobile-first provider of remittances and financial services for immigrants has served over five million customers globally across more than 75 currencies.

In June 2020 Remitly established its Fraud and Compliance Centre of Excellence in Cork and in that time has grown to more than 100 employees. In this next phase of growth, Remitly will be hiring roles that include Customer Protection Associates, Customer Success Team Managers, Program Specialists and Compliance Analysts.

Tánaiste and Minister for Enterprise Trade & Employment Leo Varadkar said: “Congratulations to the Remitly team on this expansion, which will see the creation of 120 new jobs at the company’s office in Penrose Dock. Great news for Cork and I’m sure the company will have no problem filling the new roles with the wealth of talent in the area. The very best of luck.”

“As Remitly continues to grow, we’re incredibly excited to nearly double the size of our talented team in Cork this year,” said Rene Yoakum, Chief Customer and People Officer at Remitly. “We are working to transform the way immigrants send money globally and doing it in a way that is truly customer centric. We look forward to welcoming 120 new Remitlians to the team who share our passion for serving customers, solving fascinating problems and having fun with talented colleagues.”  

Remitly has recently taken nearly 20,000 sq ft at Penrose Dock, a new Grade-A office complex at the heart of Cork’s new docklands.

Fiona Nagle, Director, Global Risk Operations said: “We’ve already hired 110 employees in Cork and are currently recruiting for 120 additional roles, growing the Cork team to 230 team members this year. The opportunity to build the Cork team with local, and customer-focused talent is exciting.”

Dermot Kennedy, Director, Ireland Operations said: “IDA Ireland has supported our team in a business-friendly environment and has a strong record of collaboration found here.  Industry alignment is also key and we have been able to partner with University College Cork and Cork Institute of Technology, which is exciting for us as we look to our future in Cork.”

CEO of IDA Ireland, Martin Shanahan said: “Today’s announcement by Remitly is very good news from a company that has experienced rapid growth in recent years. Remitly’s presence in Cork strengthens the South West region’s FinTech cluster. Its plans for its Fraud and Compliance Centre of Excellence is a strong vote of confidence in the highly skilled and talented workforce available in the region. I wish Remitly the very best with this expansion.”

Remitly is currently hiring across a series of functions including, Customer Protection Associates, Compliance Squad Investigators, Compliance Analysts, Program Specialist and Customer Success Team Managers. To explore opportunities at Remitly Cork visit https://www.remitly.com/ie/en/careers

Unemployment rate rises as concerns turn to wage pressures and cost of living

The main unemployment rate was 5.5% in March on a seasonally adjusted basis, up from 5.2%  in February but down from a level of  7.7% twelve months 7.7% ago. The seasonally adjusted number of people unemployed rose 11,200 in the month but fell 42,100 in the past 12 months.

Pawel Adrjan, economist at global job site Indeed, comments on the latest CSO data:

“Unemployment rose last month, reflecting what we expect to be another temporary pause in the long term downward trend we saw for much of last year. Forecasts over the longer term are for a continued decline, with an unemployment rate of 5% by 2024 forecast by the CBI in its latest quarterly bulletin1.”

Pawel Adrjan

Despite Covid-19 still being with us, from a labour market perspective we have moved into a post-pandemic phase, with the ending by the Government yesterday of any further Pandemic Unemployment Payments (PUP). Remaining recipients, if eligible, will now transition to jobseekers’ payments. They will do so in a jobs environment that looks broadly positive. Indeed’s data continues to show employers very actively hiring, with the level of Irish job postings on Indeed up 60% at 1 April 2022, compared to 1 February 2020 (Fig 1). However, the current geopolitical situation has created uncertainty, as noted in the CBI’s recent forecast  which downgraded their economic growth and employment expectations. 

Of particular concern is the increasing rate of inflation, driven by higher energy costs. With the cost-of-living rising employers are bracing themselves for growing wage demands. In 2021 average earnings growth was 4.8% and in a recent bulletin the ESRI warned that the increased growth in job vacancies is putting upward pressure on wages in 2022.2 It remains to be seen to what extent workers will look to be compensated for the rising cost of living.”

 

1 Central Bank, Quarterly Bulletin, April: https://www.centralbank.ie/docs/default-source/publications/quarterly-bulletins/qb-archive/2022/quarterly-bulletin-q2-2022.pdf

2 Economic and Social Research Institute (ESRI), Economic consequences of invasion of Ukraine sees consumer prices increase, continuing supply chain disruption: https://www.esri.ie/news/economic-consequences-of-invasion-of-ukraine-sees-consumer-prices-increase-continuing-supply