Tag: humans

Arrive AI revolutionizing deliveries with AI & smart sensors

By incorporating TOF sensors, Arrive AI aims to tackle one of the biggest bottlenecks in the delivery industry: inefficient pickups. Currently, couriers – human or autonomous – servicing large mailboxes at strip malls or office complexes follow an inefficient process. Each stop requires physically opening boxes to check for outgoing packages. With TOF-equipped Arrive Points, couriers will know in advance which mailboxes hold items and how much truck space is required. The result is fewer wasted stops, lower fuel and battery use, faster deliveries and reduced congestion.

Beyond logistics, the data can highlight courier efficiency, empowering users to choose the most reliable providers for their delivery or return needs.

“Time is money, and even small gains in logistics efficiency add up fast,” said Arrive AI CEO Dan O’Toole. “This is another way we’re improving the product and redefining the delivery experience for everyone.”

Torrey Bievenour, Arrive AI Chief Technology Officer, said Arrive AI’s research and development team will use TOF data and AI to detect patterns regarding package sizes, counts, delivery times, retrieval times and product times to help streamline supply chains.

The TOF sensors will provide low-resolution data that will be analyzed cost-effectively by edge AI. This eliminates the need for bulky cameras and expensive processors within the unit, freeing up more space inside Arrive Points for packages.

“We can do a lot with a little,” Bievenour said.

In 2014, O’Toole envisioned a smart mailbox that could accept drone deliveries and beat giant delivery companies to the U.S. Patent Office to protect his invention. He secured that patent in 2017 and has been refining it ever since. The mailboxes, now called Arrive Points, offer a climate-assisted space for deliveries from any human or autonomous courier that is connected to a platform capable of interacting with IoT devices and issuing emergency alerts.

In addition to the basic design and temperature control element, Arrive AI has secured U.S. patents that cover drone delivery management and tethering, anti-theft mechanisms and intelligent chain-of-custody control. The company has 58 patents pending for its Autonomous Last Mile solution filed across 22 countries and has secured several trademarks. See details at https://www.arriveai.com/intellectual-property .

74% of Irish Workers Trust an Autonomous AI Future, and Humans Critical to Getting There

Today’s Irish workers already trust AI to do almost half of their work tasks, according to new Salesforce research. While workers feel most comfortable when AI and humans work together, they are also beginning to trust AI to complete time-saving tasks autonomously, like writing code, uncovering data insights, and drafting written communications.

Workers aren’t ready to trust everything to AI just yet. The research shows that workers prefer tasks like onboarding, training, and keeping data safe to be overseen by humans. But this may not be for long. The data also suggests that investing in knowledge and education builds trust in an autonomous AI future.

Why it matters: As technology advances, people are getting a glimpse into a future in which AI can operate entirely on its own. The Salesforce research, which surveyed 253 people across Ireland, revealed that workers are excited about an AI-powered future. They also stressed the importance of a human touch as they build trust, knowledge, and experience with AI tools. Responses formed part of a survey of nearly 6,000 respondents around the world.

The research found:

Irish workers are offloading tasks to AI and beginning to trust an autonomous future 

  • Workers today trust AI to do roughly 40% of their work tasks, indicating a shift among workers to offloading tasks to AI.
  • 74% of Irish workers will eventually trust AI to operate autonomously. This number includes:
    • 7% of workers who trust AI to operate autonomously today
    • 20% of workers who will trust AI to operate autonomously in less than three years
    • 47% of  workers who will trust AI to operate autonomously in three or more years

While Irish workers prefer AI-human collaboration, they’re starting to trust AI for certain tasks

https://public.tableau.com/app/profile/salesforce.newsroom1206/viz/WouldyoutrustAIhumansorbothtodothefollowingwork/Dashboard1

  • Today, Irish workers trust humans and AI to do most tasks together:
    • 61% trust humans and AI to uncover data insights together
    • 59% trust humans and AI to write code together
    • 55% trust them to develop internal and external communications together

  • When asked if these workers trusted AI to do any of these same tasks autonomously, the answer, for a small group, was some. Tasks they felt comfortable with offloading to autonomous AI included:
    • 15% trust AI to write code autonomously
    • 13% trust AI to uncover data insights on its own
    • 11% trust AI to develop internal and external communications without a human
    • 14% trust autonomous AI to act as their personal assistant

  • Other tasks, according to respondents, require having a human involved right now. Irish workers are most likely to trust humans alone to do the following:
    • 47X% trust humans alone to be inclusive
    • 47% trust humans alone to onboard and train employees
    • 43% trust humans alone to keep data safe

Autonomous AI is on the horizon, but human enablement and involvement are needed to get there

  • Human involvement is needed to build trust in AI:
    • 66% of Irish workers say more human involvement would build their trust in AI
  • Concerns about AI may come from a lack of understanding:
    • 46% of Irish workers say they do not know how AI is implemented or governed in their workplace

According to the global data, workers who are knowledgeable about how AI is implemented and governed in their workplace are 5x more likely to say they will trust AI to operate autonomously within the next two years than those who are not knowledgeable.

  • Training may be another key to trusted autonomy:
    • 58% of Irish workers say more skill-building and training opportunities would build their trust in AI

Salesforce perspective: “Workers are excited about an AI-powered future and the research shows us that human engagement can help us get there. By empowering humans at the helm of today’s AI systems, we can build trust and drive adoption – enabling workers to unlock all that AI has to offer.” – Paula Goldman, Chief Ethical and Humane Use Officer 

Go deeper:

AI: Just another Fad? Probably Not

Artificial intelligence has long been touted as the solution to all humanity’s woes, from solving math problems to commanding starships. In fact, the idea of a non-human, non-living brain has been present in science fiction since the mid-20th century, although, robots and similar entities have cropped up in mythology for more than a thousand years – just look at the Ancient Greek automaton Talos. 

Humans

The stable release of OpenAI’s ChatGPT in 2023 seems to have stirred tech firms into a frenzy, with Google, Microsoft, and even Snapchat suddenly able to release their own AI platforms, albeit with varying states of usability (Google’s own staff have referred to its Bard program as “worse than useless”). Oddly enough, all this seems to be coming at a time when some sectors are shifting away from a reliance on high technology. 

In particular, the entertainment industry seems to be ditching computers in favour of more immersive ways of doing things. This often involves re-inserting humans into the mix. The Paddy Power website has opted out of its random number generation systems in some live roulette online lobbies so that croupiers can retake their position as game masters, bringing the experience closer to its offline counterpart. Of course, this kind of thing isn’t going to suit everybody, so the latter site still maintains a listing of computerised casino games.

As AI looks like it’s here to stay for at least the amount of time that fidget spinners did, can the technology outlast previous ‘game-changers’ like Google Glass and Betamax tapes, i.e. those that promised us the moon only to fail, or is AI just another passing fad?

Half-baked Ideas

The simple answer is that AI is one of the most important technological advancements in human history and is almost definitely not going anywhere. However, competition in the industry seems to have fractured the concept into a series of half-baked ideas that really don’t have much of a future. According to Google chief Sundar Pichainotes, the search giant wanted to skip an AI race with its competitors but now seems to have been forced into a panic.

As mentioned, Google’s new AI project Bard hasn’t won over many electronic hearts. Unfortunately, as AI is inextricably linked to online search, the web giant now seems to be losing at its own game, falling to Microsoft and OpenAI. The warning signs for Google have already emerged too. Samsung has reportedly tabled the idea of swapping Google Search for Bing on all its devices. 

Whether this is all in the name of refining the AI concept or a mad dash to shove it down the back of the sofa is up for debate but the likelihood is that OpenAI and ChatGPT have already found a dominant position in the AI arena, leaving its rivals to struggle against each other. The problem is that ChatGPT is still a long way from the type of AI embodied by Star Trek’s Data (it’s not sentient) – and knows very little about the world post-2021. 

Overall, while not a fad, AI is still much closer to an idea than a realised concept, which means that it could evolve in any number of different directions in the future.