Tag: Golden Ride

Golden Ride launches innovative eBike and eScooter maintenance and servicing program

Golden Ride, the high-tech electric micro-mobility brand from globally renowned sustainable transportation pioneer Terravision Electric, has enhanced its operations in the UK following the launch of an innovative and wide-ranging maintenance and servicing program designed specifically for eBikes and eScooters.

The highly comprehensive package has been created to offer customers total ‘peace-of-mind’ throughout their eBike and eScooter ownership journey, eliminating concerns they might have on the safety and operational lifetime functionality of their eMobility products, encompassing all mechanical, electrical, hardware and software aspects.

Such a complete aftersales approach from Golden Ride serves to maintain the highest of safety levels of eBikes and eScooters while further enhancing reliability, performance and lifespan. The program is also available to customers with non-electric bikes of any brand as part of Golden Ride’s duty of care outlook for the wider micro-mobility community.

“The formation of Golden Ride was primarily driven by the need to create truly sustainable and affordable micro-mobility solutions that will help transform our urban areas,” says Niccolò Petroni, commercial director at Golden Ride. “But unlike so many other brands in this congested space, offering the market a high-tech but affordable product range is just one aspect to the Golden Ride eMobility vision, which is why we invested and opened a flagship store in London and today we’re delighted to launch our comprehensive maintenance and servicing eMobility program.

“We strongly feel that waving goodbye to the customer at a point of sale – be that for an eBike or eScooter; online or in the Golden Ride flagship store – just isn’t good enough. As a community-focused company we want to be with the customer throughout their ownership journey, making sure their chosen eMobility products remain at optimum operating levels across all key attributes – safety, reliability, functionality and performance. Our all-encompassing maintenance and servicing program guarantees total ‘peace-of-mind’ for the customer.”

Golden Ride implements total customer care

The new maintenance and servicing program launched by Golden Ride gives the burgeoning UK eMobility market access to a complete and high-tech aftersales service for eBikes and eScooters that is also dedicated to total customer care.

Overseen by leading eMobility technicians based at Golden Ride’s flagship store in London, the maintenance and servicing program has been designed to operate on a highly efficient yet detail-driven basis, offering customers access to high-level electric and mechanical eMobility engineering expertise.

A state-of-the-art electromechanical workshop – currently under development within Golden Ride’s flagship store – will soon become the brand’s hub for its all-encompassing aftersales, maintenance, servicing and customer care initiatives. When completed, the workshop will be equipped with advanced technologies and industry-leading tools.

The service, which has been designed to be rapid, launches with customers not needing to make any prior appointments – the Golden Ride technician team are on-hand each day during the flagship store’s regular business hours. Alternatively, customers can also message the technician team via WhatsApp on 07549 390 561.

A detailed diagnostic examination is performed on the customer’s eMobility product – the cost of which is just £25.00; this initial fee is then deducted from the price of the maintenance and service operations should the customer at that stage wish to proceed.

To maintain the highest safety standards of eBikes and eScooters, it’s advised that a safety inspection is undertaken between major mechanical services. As part of Golden Ride’s new aftersales customer care package, the brand’s complete safety inspection service sees the customer’s eBike or eScooter comprehensively assessed for state of health, functionality and performance.

Following the evaluation, the eBike or eScooter is then restored and advanced to optimal working conditions. This tailored customer care initiative comprises a full safety check of the frame, wheels and brakes – including a thorough inspection for damage and movement; frames and forks analysed for imperfections; wheels and tyres examined for wear; wheels and rims assessed for condition of use; chain tested and lubricated; and the gears and brakes optimally tuned.

‘Out with the old, in with the electric’ exchange

Golden Ride’s compelling ‘Out with the old, in with the electric’ offer has been extended in the lead-up to the busy Christmas period.

The exchange presents customers with the opportunity to take their old non-electric bikes into Golden Ride’s flagship store in London for an accurate pricing evaluation undertaken by the company’s expert eMobility tech team. The valuation of the old non-electric bike is then used as credit and exchanged for a new Golden Ride eBike or eScooter.

Philippe Grousset, director of operations for the Golden Ride flagship store in London, added: “Golden Ride’s journey into the UK market is only 12 months old but in that time we’ve made incredible progress: we’ve invested in a physical flagship store in London; we’ve launched a range of eBikes including our outstanding Classic Touring Bike; and we’ve recently introduced the A6 Pro, an eScooter that is already proving to be very popular. Today we’re adding the next element to the brand’s eMobility vision: comprehensive maintenance and servicing packages tailored for the customer.

“And by extending our ‘Out with the old, in with the electric’ exchange service, Golden Ride is continuing to support the growing eMobility community, helping as many people as possible to embrace sustainable micro-mobility solutions that will help revolutionize and revitalize our urban landscape.”

Golden Ride launches all-new high-tech eScooter

Golden Ride, the high-tech electric micro-mobility brand from globally renowned sustainable mobility pioneer Terravision Electric, has launched an all-new state-of-the-art eScooter in the UK.

The A6 Pro combines an array of leading attributes that make the Golden Ride eScooter an exciting choice for consumers, in the process ensuring it has a unique standpoint in an urban mobility sector that is already congested and largely repetitive in terms of product offerings.

Setting the A6 Pro apart from current eScooter products available in the UK is its compelling combination of being an affordable zero-emissions mobility solution that has impressive real-world performance; an advanced electric drivetrain; outstanding safety and comfort features; and a contemporary aesthetic that is not only immersed in Golden Ride’s Italian heritage but also takes on a form that is practical and flexible.

Designed specifically for the urban mobility space, the A6 Pro’s competitive pricing point doesn’t come with a compromise on real-world performance capabilities.

The eScooter has more than ample range to navigate with ease around large cities such as London. The A6 Pro’s 25km range makes it possible, for example, to go from the iconic Clapham Common in South London to the serene Hampsted Heath in North London on one charge and with plenty of power to spare. Likewise, the A6 Pro’s range also connects East to West London, allowing for a journey from the Olympic Park to Kensington High Street to be seamlessly undertaken. The electric drivetrain is rated at 350W allowing for fast acceleration and a top speed of 25km/h. The battery pack, which features a full battery management system overseeing critical safety functions, takes six hours to recharge, with the battery’s voltage being 36V – 7.5Ah.

The A6 Pro features three ‘driving’ modes, further underscoring the eScooter’s wide-ranging adaptability in a variety of urban environments. There is the ‘Economy Low Gear’ mode that caps a speed limit of 6km/h, making the eScooter highly applicable for leisurely outings, social rides and in congested city centres where total safety awareness is paramount. The second mode is ‘Normal Mid Gear’ that allows for a top speed of 15km/h, transforming the A6 Pro into a mobility solution that is ideal for when quick errands need to be made. The final drive mode – ‘Fast High Gear’ – allows for the range-topping 25km/h maximum speed to be achieved, making the A6 Pro the perfect urban transportation companion for people on-the-go. An added feature to the Golden Ride eScooter is cruise control, which serves to boost journey convenience and ease of travel.

The A6 Pro’s sleek aesthetic allows it to seamlessly fit into the stylistic and contemporary urban environment landscape. A functional depth to the eScooter’s design further compliments the streamlined treatment, ensuring a hassle-free commuting experience thanks to an easy-to-fold operation that is performed in just three quick and simple movements, meaning that the eScooter can be carried trouble-free onto busy and crowded trains.

Weighing just 16kg, the A6 Pro has optimal dimensions – 1,127mm height; 440mm width; and 1,190mm length – to allow it to take an impressive maximum payload of 100Kg.

“The launch of our all-new eScooter – the A6 Pro – has come at just the right time for people in the UK that are living, commuting and working in busy and polluted urban environments. The Golden Ride team has designed and developed the A6 Pro to be a gamechanger – an affordable zero-emissions mobility solution that comes with no compromise, be that in performance, design, safety, technology, functionality and rideability,” said Niccolò Petroni, commercial director at Golden Ride.

“In the A6 Pro, the UK market has a compelling new eScooter proposition that will positively impact and enhance metropolis areas and communities up and down the country, including in iconic cities such as Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester and Sheffield.”

The high-tech A6 Pro eScooter is now available to order either at Golden Ride’s London flagship store or via Golden Ride’s digital space.