McDonald’s Ireland Introduces Irish Language Ordering Nationwide

McDonald’s Ireland has announced the nationwide rollout of Irish language ordering across its self-service kiosks in restaurants throughout the Republic of Ireland. Following a successful trial period in McDonald’s Westside Shopping Centre, Galway in January of this year, customers across the country can now place their orders as Gaeilge, making the iconic McDonald’s experience more inclusive and accessible for Irish speakers.

This initiative is part of McDonald’s Ireland’s ongoing commitment to embracing and celebrating Ireland’s rich linguistic and cultural heritage. The introduction of the Irish language option will allow customers to seamlessly navigate the menu, customise their orders, and complete transactions in Irish at the touch of a button.

At the launch of the Irish Language Kiosks on Shop Street in Galway, Dáithí Ó Sé said: “It is fantastic to see McDonald’s supporting the Irish language at this level. This initiative gives people the opportunity to use the language naturally in their daily lives, which is so important for the future and development of Irish. This is a great step forward for Irish speakers and for the wider community in Ireland.”

Commenting on the launch, Aaron Byrne, Franchisee of McDonald’s Westside Shopping Centre in Galway, said: “We are thrilled to introduce Irish language ordering to our self-service kiosks nationwide. The overwhelmingly positive response from our Galway trial highlighted the demand and enthusiasm for this initiative. As a brand that is deeply rooted in Irish communities, we are proud to support the Irish language and provide our customers with the option to engage with us in the language of their choice.”

The trial in Galway saw strong uptake from customers, reinforcing the importance of language accessibility and McDonald’s commitment to evolving its customer experience to meet the needs of local communities. The nationwide rollout to McDonald’s 95 restaurants in the Republic of Ireland ensures that Irish speakers, learners, and those passionate about the language can enjoy a seamless and fully immersive experience in McDonald’s restaurants across the country.

This development aligns with McDonald’s broader inclusivity and community engagement efforts, reinforcing its commitment to reflecting the culture and traditions of the communities it serves.

World’s first virtual hospital – Cisco, University of Galway

Cisco, the worldwide leader in networking and security, has announced a joint initiative with the University of Galway and CÚRAM, SFI Research Centre for Medical Devices in Ireland, to create a research framework for the world’s first ‘Virtual Hospital’, serving patients with diverse conditions at every stage of their healthcare needs.

As part of the Cisco Country Digital Acceleration (CDA) programme, the initiative, which is already in pilot, is aligned to the ambitions of Ireland’s 10-year health and social care reform Sláintecare, to avoid unnecessary hospital admission and support patients at home.

Greater patient power

The objectives of this initiative, powered by Cisco technology, are to help increase access to services, convenience, and improve outcomes for patients. It will also seek to provide patients the ability to play an active role in their own recovery. The virtual platforms are designed to mean patients will not only be able to monitor their progress, but also provide patients direct access to educational materials, and the ability to participate in the decision-making process with their healthcare providers.

Unlike other initiatives around the world which deliver individual speciality virtual wards, this initiative brings together multiple clinical areas and stages of treatment to provide seamless care. These include community virtual care pathways for enhanced monitoring of chronic conditions such as COPD to enable admission avoidance. In addition, it is enabling virtual outpatient clinics for remote appointments with integrated multiparameter diagnostics.

Delivering virtual care

Cisco technologies, including networking, cybersecurity, Webex devices and application visibility solutions, are delivering mission critical digital infrastructure to power operations, connecting patients with their healthcare providers, wherever they may be, and ensuring reliable mobile data connectivity for seamless virtual care.

Underpinned by Cisco networking infrastructure, myPatientSpace and patientMpower mobile health apps provide the virtual hospital’s digital platform that helps patients track key health metrics and monitor symptoms from home. Clinician’s will connect to real-time dashboards that display information on a patient’s condition, alerting medical professionals to changes so they can detect deterioration early and deliver timely care.

Initial feedback from patients during the setup of the initiative has been highly positive with comments including: “you’re not having to travel to go to a consultant, and they can do it from their office as well… you have the GP on it, and another doctor too. For me, that’s a complete positive”; “all my information from the monitoring was there in front of me on the screen. I found it all very useful, and in some way better than in person.”

The University of Galway HIVE Lab has developed a range of digital care solutions for local patients in this groundbreaking study, enabled by Cisco technology such as Webex integrated Virtual Consultations. The initiative is using innovative AI technology such as dynamic appointments where patients with chronic diseases are automatically triaged to an appropriate outpatient clinic slot based on their clinical need (e.g. Blood Pressure, HbA1c values). In addition, the HIVE lab has developed smartphone-based software that uses AI enabled cameras to help monitor patients’ rehabilitation exercises to ensure that they are doing them in the way their physiotherapists prescribed to aid rapid recovery from operations.

Reduced workload and financial pressure

The virtual hospital research initiative is leading the way in tackling rising pressure on Ireland’s health system, particularly its funding and staffing needs. It will aim to prove a framework that could contribute to the lightening the workload of healthcare professionals thereby increasing staff retention, while minimising operational costs and optimising the use of healthcare resources.

According to the National Institute for Health and Care Excellence (NICE) in the UK, early value assessment study on virtual ward platform technologies demonstrated their cost-effectiveness, with an estimated £872 (€1,020) saving per person compared with inpatient care and by £115 (€135) per person compared with care at home without a virtual ward.

To date, in the initial setup stage of the project in Ireland, approximately 350 ‘bed days’ have been saved by patients who have been supported at home via a COPD virtual care pathway as part of this project work.

Quotes:

Professor Derek O’Keeffe, Project Principal Investigator, Professor of Medical Device Technology at the College of Medicine, Nursing and Health Sciences at University of Galway, said: “This research project offers an innovative virtual solution to a real global healthcare problem. It will explore new ways of providing care to our patients using next generation technology and new clinical pathways to improve health and economic outcomes”.

Brian Jordan, Country Digital Acceleration Lead, Cisco Ireland, said: “Digital technology is critical to the future of healthcare and is capable of extending care well beyond hospital walls, right into patients’ homes and in the heart of their local community. Cisco is proud to be supporting this ground-breaking 360° care delivery model that aims to streamline processes, alleviate staff workload, and reduce financial pressures on public healthcare services.”

Commenting on the significance of the initiative, CÚRAM Director, Professor Abhay Pandit, said: “This project is one of the largest industry collaborations our centre has supported to date. It is an excellent example of the impact that collaborations between CÚRAM and industry can have on local communities and society at wide.”

Reaching more patients

The initiative expects to support hundreds of patients across the Diabetes, Chronic Obstructive Pulmonary Disease (COPD) and Heart Failure and Atrial Fibrillation virtual care pathways in the Galway region. With the development and rollout of virtual outpatient clinics this is expected to extend to thousands of patients next year.

Remote digital solutions

This latest project builds on other pilot digital healthcare studies supported by Cisco in remote parts of Ireland. Enabled by its CDA programme, this includes the Home Health project in Clare Island, home to an aging population of 160 residents and challenged by extreme weather conditions. Care solutions in the Home Health project include smart wearables to track vital signs; drones to fly in prescriptions; virtual reality headsets to deliver training for nurses; and a robotic dog to triage emergency health issues.

Teen-Turn Student Awarded Trane Technologies Thermoking Scholarship to Pursue Engineering at ATU Galway

Orlaith Heaney, from County Mayo, and a former student at Mount Saint Michael Secondary School, has been awarded a prestigious €24,000 scholarship from Trane Technologies Thermoking. This scholarship, designated for students in Teen Turn, will provide Orlaith with €6,000 annually over the course of her four-year engineering degree at Atlantic Technological University (ATU) Galway City.

Orlaith, a former student at Mount Saint Michael Secondary School, has been engaged with Teen-Turn since she was in first year. She was introduced to Teen-Turn’s afterschool program by a friend. Orlaith had many successful projects during her years of attendance at the afterschool programs participating in Technovation, Scifest and BT Young scientist. Most recently she was honoured with a National Garda Community Safety Award. Orlaith progressed to attending Teen-Turn PLUS Saturday clubs, which deliver advanced learning in subjects that are not universally offered in all-girls’ secondary schools in Ireland, providing participants with foundational skills critical for engineering and technology courses at the university level. It was through Orlaith’s participation in  Teen-Turn’s PLUS program that she discovered a strong passion for engineering, with a particular interest in robotics, automation and manufacturing engineering. Securing a ‘Teen-Turnship’, a 2 week summer work placement in Trane Technologies in Galway in the summer of 5th year further cemented Orlaith’s desire to study Engineering.

Orlaith applied to the common engineering programme at ATU Galway City, which will allow her to experience various branches of engineering in her first year before deciding on her specialisation. Orlaith says “Teen-Turn gave me opportunities I never would have had, from coding to building robots and learning from real engineers. These experiences showed me that engineering is where I want to be and I am excited to bring what I have learned into my studies at ATU. Teen-Turn’s programs helped me discover my love for robotics and automation and I am  eager to explore all branches of engineering in my first year at ATU. I cannot wait to dive into a career where I can make a real impact.”

The Trane Technologies scholarship is designed to provide financial support to young women like Orlaith and also to offer them access to invaluable professional resources. Scholarship recipients will benefit from mentorship and guidance from engineering experts throughout their studies and will have the opportunity to complete co-op rotations at the state-of-the-art Thermo King facility in Galway. This unique combination of financial assistance and professional exposure is intended to reduce financial and academic barriers, empowering scholarship recipients to excel in their STEM careers. This initiative aligns closely with Trane Technologies’ “Sustainable Futures” Global Corporate Strategy, which aims to increase access to STEM education and careers for underrepresented groups. By empowering talented young women like Orlaith, Trane Technologies hopes to inspire future leaders who will drive innovation in engineering and make a positive impact on our world.

Ordú to create 10 new jobs as it secures €1.5M partnership with Lazenby Group

Ordú, a leading Galway-based provider of advanced online ordering systems for the food service industry, today announces a new €1.5 million investment in its partnership with Lazenby Group.

Over the next three years, this collaboration is forecasted to generate €9 million in additional revenues for Ordú. This investment will cover the recruitment and support of staff, including the creation of 10 new jobs in product development within the next 12 months, and the rollout of new technologies.

Established in 1963, Lazenby Group is a leading global kiosk manufacturer, serving various sectors with clients such as the NHS, Holiday Inn, Disney, Nestle, and Greggs. Known for its premium, high-quality and innovative solutions, including the industry-disruptive self-sanitising Safe-Touch™ kiosk technology, the company has set new benchmarks for hygiene and efficiency in retail, hospitality, healthcare, aviation, and more.

Lazenby Group sought a software partner to streamline its operations to enable growth plans across Ireland, the UK and Europe. Ordú was selected for its cutting-edge software and established market presence in Ireland and the UK. Additionally, targeting the pharmacy sector, where Ordú is also expanding into, was a key focus.

Moreover, Ordú’s software incorporates a smart upselling engine, driving a notable 20% increase in order value. By integrating Ordú’s software, Lazenby Group can expand its market reach significantly, with the capacity to manufacture and sell 3,500 kiosks annually, a significant increase from their previous annual sales of 2,000 kiosks.

Furthermore, this partnership facilitates the expansion of Ordú’s service offerings across various sectors including fast food, hospitality, pubs and restaurants, retail, and pharmacies. With an impressive client roster including Pita Pit Ireland, PG Chips, Four Lanterns, and CBE in Ireland and the UK, Ordú is positioned to introduce its technology to a much wider audience. The incorporation of Safe-Touch™ kiosks with self-sanitising kiosk technology marks a pioneering initiative in Ireland.

Ordú recently won silver in the Best in Retail and Consumer Goods category at the 2024 Digital Media Awards for its work in boosting operational efficiency for large retail businesses.

Andrew Dewdney, CEO of Ordú said: “Joining forces with Lazenby Group, a leader in kiosk technology, marks a pivotal moment in Ordú’s growth trajectory. Our partnership will not only elevate Ordú’s service portfolio but also introduce innovative solutions like Safe-Touch™ to our clientele, enhancing in-store customer experiences and upholding impeccable hygiene standards in the post-pandemic landscape. As we expand our team and merge our areas of expertise, we’re committed to enhancing our product and service capabilities, ensuring a seamless and safer digital journey for our valued customers.”

Steven McWilliam, Commercial Manager of Lazenby Group, said: “Ordú’s impressive customer base and industry expertise make them an obvious partner for us in Ireland. This collaboration holds tremendous potential and strengthens Lazenby Group’s foothold in the QSR hospitality sector. We are delighted to partner with an ambitious company like Ordú to bring our products to market. By streamlining our operations, this partnership enables Lazenby Group to deliver superior solutions, enriching our customers experience and driving revenue growth.”

Digital StoryMaps bring Galway’s heritage to life

Students from the University of Galway are playing a key role in an innovative new digital project that brings County Galway’s unique heritage to life.

Spearheaded by Galway County Council in conjunction with Galway County Heritage Forum, The Heritage Council and local community and heritage groups, ‘Galway County Heritage Trails’ showcases the cultural and historical significance of almost half of County Galway’s 4,556 townlands through meticulous research and the application of cutting-edge technologies.

One of the standout features of the project is the creation of StoryMaps, a series of interactive maps combining geographical data with multimedia elements to guide users through the historical landscapes of County Galway’s townlands, towns and villages.

In recent months, University of Galway students Dylan Reilly, Joseph Ennis and Natalie Cyrkle have been working with the Heritage and GIS teams of Galway County Council to convert historical data from sources, including O’Donovan’s Ordnance Survey Letters, Griffiths Valuation, the Down Survey, and the 1901 and 1911 censuses, into digital formats.

161 townlands in the civil parishes of Kiltartan, Kinvaradooras, Kilcolgan, Kilthomas and Killinny have recently been digitised while online StoryMaps also have been created for Oranmore, Mountbellew, Monivea and Ballyglunin, bringing to 2,000 the number of townlands now digitised through the project.

Cllr Liam Carroll, Cathaoirleach of the County of Galway said, “StoryMaps is a simple yet powerful way to share information and enlighten, engage, and inspire people with stories that relate to locations of interest around us.  Incorporating location and mapping into the context of a story, each StoryMaps is designed to provide an immersive experience, shedding light on the cultural and historical significance of various locations.”

“Placements such as those with the Heritage Office allow students from the College of Arts, Social Sciences and Celtic Studies to develop important skills and broaden their horizons in terms of longer-term career options open to them. The positivity shown by students in their presentations in Áras an Chontae only serves to demonstrate the value of their experience in this project,” added the Cathaoirleach.

Liam Hanrahan, Director of Services, Director of Services for Economic Development & Planning added, “By combining academic rigor with local authority and community collaboration, this project underscores the power of digital technology in preserving and sharing local history. The digitised sources and StoryMaps not only honour the past but also pave the way for dynamic, future-oriented research and learning and are an invaluable resource for researchers, educators, the diaspora and history enthusiasts.”

Marc Mellotte, Head of Engagement at the University of Galway commented, “Our engagement with organisations and businesses is a very important part of our students’ development and our own commitments as a university. Our B.Sc. (Social Sciences) graduates see their careers and futures in many different areas of work and the placements and internships offered by Galway County Council really help to broaden their perspective and allow them to see new opportunities for their future.”

Meanwhile, Galway County Council is inviting members of the public to contribute to ‘Galway County Heritage Trails’ with the objective of digitising heritage information relating to all 4,556 County Galway townlands. To date, the Heritage Office has worked with community heritage groups, active retirement groups, Forum Connemara, Galway Rural Development, schools, University of Galway students, and The Heritage Council in digitising 2,000 of the County’s townlands.

“Making heritage more accessible to everyone is one of our main goals,” explained Marie Mannion, Heritage Officer with Galway County Council.

She added, “There are over 64,000 townlands in Ireland of which there are in the region of 4,556 in County Galway, Ireland’s second largest county. The townland is a uniquely Irish division and one of the oldest in existence. The boundaries of the townland have often been redefined to match borders with other divisions. It is the smallest notable division and is often the one with which people identify themselves.”

“In addition to the academic aspect of the project, there is a strong emphasis on community engagement. Galway County Council and the students have worked closely with local heritage and community groups to collect and present local heritage information that enriches the content of the StoryMaps. This collaborative approach ensures that the digital heritage trails reflect the authentic voices and experiences of the community,” Ms. Mannion concluded.

Michael Mulkerrins, Principal of Peterswell NS, whose 5th and 6th class students collaborated with the Heritage Office of Galway County Council on mapping the townlands of the civil parish of Kilthomas, said, “The children spent time studying our school maps to decide on what townlands they could visit and then it was decided that each student would photograph a small number of townlands. Students worked hard to find suitable points of interest to photograph in each townland and were thrilled to get the opportunity to visit every corner of our homeplace. Seeing their photographs now on the completed storyboards is fantastic recognition for our students.”

Meanwhile, Eilish Kavanagh of Kinvara Heritage Group said the new digital heritage resources have opened access to the rich heritage of Galway’s townlands and places for the ordinary person.

“This project not only aids in preserving local history but also serves as a model for other communities interested in digitising their historical records,” she added.

To view the StoryMaps and Townland research, visit www.galwaycoco.maps.arcgis.com.

National award for innovative Galway Graveyards Mapping Project

Galway County Council has received national recognition for an innovative digital project that mapped over 40,000 graveyard memorial records across County Galway and made them publicly available online.

The ‘Digitising Galway’s Graveyard Heritage’ project was last night (Thursday) named overall winner of the ‘Community Engagement’ category of Esri Ireland’s annual ‘Customer Success Awards’ held in Dublin’s Anantara The Marker Hotel.

Working with and supported by Galway Rural Development, Forum Connemara, The Heritage Council, The National Monuments Service and Galway County Community Archaeology Service, Galway County Council provided funding to local groups to employ experts to train local communities to use mobile technology and to undertake drone mapping of graveyards resulting in a public release of 40,000 records from across the county via the Local Authority’s Open Data Portal.

This is the second national award to be picked up by the project after it was named winner at the Public Sector Digital Transformation Awards last October.

Welcoming the award win, Cllr. Liam Carroll, Cathaoirleach of Galway County Council commented, “The success of the Digital Mapping of Graveyards Project is the result of forensic research and cutting-edge surveying work by the Local Authority’s Heritage department and local communities across Galway. This award win is testament to the innovative nature of the project and its benefit to the diaspora and academia at home and abroad.”

Outlining the background to the project, Barry Doyle, Geographic Information System (GIS) project lead for Galway County Council said, “We have been working with various community groups and organisations to collect and collating valuable data relating to those who are buried in various graveyards for several years.”

“Galway County Council, with funding from the Heritage Council, the Open Data Engagement Fund and its own resources developed and made available a mobile app specifically for use by surveyors at the local level for memorial surveys, along with associated data management and validation processes,” he added. “This technology, along with drone technology, was made available to local community groups to expand the number of graveyards in the project resulting in the 40,000 records that are now publicly available.”

Esri Ireland is the global market leader in GIS and their software is used widely in Ireland in both public and private sector organisations, including most local authorities.

The Galway County Digital Mapping of Graveyards Project may be viewed at galwaycoco.maps.arcgis.com and data.gov.ie.

Evernorth Health Services chooses Galway City as the destination of Innovation Hub

Evernorth Health Servicesthe pharmacy, care and benefits solution division of global health company The Cigna Group (NYSE:CI), has chosen The City of Tribes as the location of a new innovation hub, creating 100 jobs over the next few years. Evernorth’s mission is focused on making the prediction, prevention, and treatment of illness and disease more accessible to millions of people.

Employees with Evernorth Ireland will be engaged in software strategy, architecture, and portfolio and product management of select technology products across The Cigna Group and its businesses. Evernorth will recruit top talent, from graduates to experienced technology professionals, across a range of roles in Ireland.

This project is supported by the Irish Government through IDA Ireland.

Minister of State for Trade Promotion, Digital and Company Regulation, Dara Calleary TD said: Ireland’s vibrant tech community, talent and expertise as well as our ease of access to cutting-edge research and leading third-level institutions offer real opportunity to business.  Investments such as the one today continue to advance Galway’s position, in particular, as a global technology hub. I am pleased to welcome this announcement and wish Evernorth Ireland every success.”

Luke Warren, Head of Evernorth Ireland, said:
“We selected Galway as a hub because we believe it will help us drive further innovation on behalf of all those we serve. We look forward to deepening our engagement with the Galway community and benefiting from new viewpoints as we deliver on our promises to our stakeholders.”

Michael Lohan, CEO at IDA Ireland, said: IDA Ireland very much welcomes this announcement by Evernorth Health Services.  The company’s decision to locate here reflects Ireland’s reputation as a hub for innovation and technology talent.  We look forward to partnering with Evernorth and supporting the company as it establishes and grows its Irish operations.”

Evernorth Ireland has a temporary office at the Hibernian House in Eyre Square and is now recruiting for positions. To explore opportunities to join Evernorth’s Galway operations, visit – https://www.sigmarjobs.com/evernorthireland.

Digital Transformation Award for Galway Graveyards Project

Galway County Council has picked up one of the main accolades at the Public Sector Digital Transformation Awards 2023 for its innovative digital project that mapped over 40,000 graveyard memorial records across County Galway and made them publicly available online.

The Digital Mapping of Graveyards Project was named overall winner of the ‘Best Community Engagement’ category of the competition at a ceremony held in Dublin’s Shelbourne Hotel last night (Thursday).

Organised by The Sunday Business Post, the awards recognise the achievements of public sector organisations that have made significant contributions to advancing digital transformation across Ireland.  Galway County Council beat off competition from a shortlist of organisations that included Dublin City Council in partnership with Trinity College Dublin, CAWT and Aurion Learning, Longford County Council and Tipperary County Council to win the top award.

Working with and supported by Galway Rural Development, Forum Connemara, The Heritage Council, The National Monuments Service and Galway County Community Archaeology Service, Galway County Council provided funding to local groups to employ experts to train local communities to use mobile technology and to undertake drone mapping of graveyards resulting in a public release of 40,000 records from across the county via the Local Authority’s Open Data Portal.

Cllr. Liam Carroll, Cathaoirleach of Galway County Council, said, “The success of the Digital Mapping of Graveyards Project has been years in the making and is the result of forensic research and cutting-edge surveying work by the Local Authority’s Heritage department and local communities across Galway. This has resulted in a body of work that will be of benefit to the diaspora and academia at home and abroad for years to come.”

Liam Conneally, Chief Executive of Galway County Council, commented, “In congratulating everybody involved, I wish to emphasise the significance of the award win for the future development of this innovative project and similar digital projects that seek to record, preserve and share details of Galway heritage for the benefit of future generations. In an effort to digitalise our services Galway County Council has begun the preparation of a Council Digital Strategy and im happy to say this is the first instalment of this progress. I am delighted to confirm that it is proposed to transfer and update more memorial records and to map graveyards and record further memorial inscriptions in the coming months and years.”

Eileen Ruane, Director of Services, Human Resources, Environment, It and Digital Transformation, Galway County Council, stated, “Galway County Council, through its GIS team, has identified the capability of advanced technology to record Galway’s rich heritage in a way that makes it accessible to a much wider audience, as well as providing a valuable resource for researchers and academia. We are immensely proud of our achievement and look forward to developing existing and new projects into the future.”

According to Marie Mannion, Heritage Officer for Galway County Council, “The aim of the project is to support our diaspora and communities to connect with their past by unlocking valuable graveyard information and making it available as open-source data that is free to use. We are delighted with the positive reaction we have received to making the records publicly available online and this national award will inspire us to further expand the project and develop similar heritage-based digital projects.”

As part of the project, Connemara West mapped seven graveyards in Ballinakill Parish, Renvyle, Tooreena, Salrock, Letterfrack Boys Cemetery, Banogues, St Thomas and Ballinakill.

Janet O’Toole of Connemara West said, “The project’s success is the result of dedicated volunteers giving over their time, and expert guidance delivered by the County Heritage Officer, Marie Mannion with her team in the County Council.”

She continued, “We have mapped seven graveyards in this area, and they are now part of this bigger project from the local authority. It’s online and anybody can enter their surname to find where their ancestors are buried.”

Outlining the background to the project, Barry Doyle, Geographic Information System (GIS) project lead for Galway County Council, said, “We have been working with various community groups and organisations to collect and collating valuable data relating to those who are buried in various graveyards for several years. Galway County Council, with funding from the Heritage Council, the Open Data Engagement Fund and its own resources developed and made available a mobile app specifically for use by surveyors at the local level for memorial surveys, along with associated data management and validation processes. This technology, along with drone technology, was made available to local community groups to expand the number of graveyards in the project resulting in the 40,000 records that are now publicly available.”

The Galway County Digital Mapping of Graveyards Project may be viewed at galwaycoco.maps.arcgis.com and data.gov.ie.

Galway-based Joulica to create 40 new jobs

Joulica, a leading provider of analytics solutions for the customer experience market, today announced the creation of 40 new highly skilled roles in Galway, Ireland over the next three years. This funding round to drive accelerated growth plan is led by Elkstone Partners and backed by Enterprise Ireland.

This significant growth will enable Joulica to further develop its analytics platform and expand its global presence. Roles will be added across all functions including product development, sales and marketing and customer success. The new roles will bring the total of people employed by the Galway- based company to 70.

Joulica stands at the forefront of the customer experience analytics market, offering a comprehensive solution to their existing global customers and partners. The additional expansion will enable the company to build upon its existing success and solidify its position as a market leader.

Minister for Enterprise, Trade and Employment, Simon Coveney, TD, said,

“There are exciting times ahead for the talented team at Joulica as they continue with their exciting expansion plans. The Galway-based company, who plan to employ 40 additional people locally, has a well-earned reputation for service and delivery for their customers. I also want to commend the team on its recent successful funding round, which will support the company’s significant growth plans and global ambition.”

Tony McCormack, CEO of Joulica said:

“We are delighted to announce this expansion, with the support of both Elkstone and Enterprise Ireland, as we strive to become the leading real time analytics solution provider. said. This growth will accelerate our product development roadmap, facilitate customer base and partner expansion, attract top-tier talent, and allow us to continue our mission of allowing organisations to deliver superior customer experiences fuelled by real time analytics.”

Niall McEvoy, Venture Partner at Elkstone stated:

“The founding team at Joulica have built all the foundations required to drive accelerated growth in a rapidly expanding space. The company has a blue-chip customer and channel partner base to build on, a best-in-class product, and the ambition to scale across global markets. Elkstone is delighted to add Joulica to our portfolio of great Irish technology companies and we look forward to supporting the team as they scale the business.”

Anne Lanigan, Divisional Manager, Technology and Services at Enterprise Ireland said:

“Enterprise Ireland is very impressed by the Joulica team and the progress it has made to develop a market ready and proven platform and achieve significant market traction. In addition to this equity investment, Enterprise Ireland looks forward to supporting the company to globalise its business model, with support through our unique network of 39 international offices, growing highly skilled jobs from the company’s Galway-based headquarters”.