Tag: frontline

Jabra powers Zoom’s new frontline platform with Perform 75

Jabra today announces that it has teamed up with Zoom to achieve new certifications for its professional headsets, underscoring their shared commitment to empowering both frontline and hybrid workers with communication tools that help them stay connected and productive in any environment.
Jabra Perform 75: Certified for Zoom Workplace for Frontline
Zoom announced its new Workplace for Frontline platform in April 2025 to better serve the 80 percent of the global workforce that operates on the frontline. The Jabra Perform 75 mono headset is now the first audio device to be certified for that program. Designed for employees who spend their workdays on the move, Jabra Perform 75 integrates with Zoom Workplace to keep teams connected, hands-free and more focused during every shift.
Zoom Workplace for Frontline combines on-shift communications and work management, giving frontline teams tools for chat, calling and push-to-talk (PTT), shift scheduling and reporting. Paired with Jabra Perform 75, frontline workers gain easier access to these tools, remaining heads-up, hands-free, and comfortable throughout their shift, while managers benefit from task overviews and attendance insights that keep operations running smoothly.
AI at the Core of Collaboration
Zoom AI Companion is a generative-AI digital assistant, that delivers powerful, real-time capabilities to help users improve productivity and work together more effectively. With this certification news, Jabra plays a key role in ensuring that frontline workers can interact with Zoom’s AI features through clear, accurate voice input and dependable audio performance. This collaboration helps make AI-driven communication practical and effective in busy, real-world environments.
Jabra Evolve2 75: Certified as a Zoom Native Bluetooth Headset
In addition, the Jabra Evolve2 75 professional headset has been certified as a Zoom Native Bluetooth Headset. This headset enables workers to enjoy the full Zoom collaboration experience without the need for a dongle. The result is greater flexibility and consistent performance for teams who depend on straightforward tools to stay connected.
Janne Jakobsen, SVP for Enterprise Headsets at Jabra said: “These certifications mark a special milestone for our collaboration with Zoom. Users can trust that our headsets deliver not only premium sound and comfort but also full compatibility with Zoom, the platform they rely on every day. Together, we are enabling an even better experience for mobile professionals worldwide.”
 
Key Features of the Jabra + Zoom Collaboration
 
Jabra Perform 75: Certified for Zoom Workplace for Frontline
  • Hands-free Bluetooth headset built for shiftwork, helping associates stay connected and focused
  • Noise-cancelling microphone technology that blocks out 99% of background noise for clearer conversations in busy environments
  • Modular design with hot-swappable battery and easy pairing for smooth shift handovers and uninterrupted performance
  • Lightweight comfort with cushioned earcups and multiple wearing styles, seamlessly integrated with Zoom Chat, push-to-talk, task management and scheduling tools for both associates and managers
 
Jabra Evolve2 75: Certified as a Zoom Native Bluetooth Headset
  • Enables seamless connectivity without a dongle
  • Delivers dependable, flexible performance for teams who need effective tools to stay connected
Eric Yu, Head of Hardware Partnerships, at Zoom said: “Our goal is to provide users with the best possible tools for their daily work. By certifying Jabra’s headsets, we make it easier for mobile professionals using these Jabra products to enjoy seamless connectivity, and the confidence of full Zoom Workspace performance.”

Jabra launches new wireless headset designed for frontline workers – Jabra Perform 45

Jabra, a leader in personal sound, video, and office solutions, is launching the Jabra Perform 45, the first in its new Jabra Perform product series that is set to help digitally transform frontline workers. Research* revealed that many frontline workers feel they lack the right technology and access to information to do their job effectively. The discreet Bluetooth® mono headset addresses these concerns with its compact design and Push-to-Talk (PTT) button. Frontline workers can gain direct access to other colleagues instantly and make faster, informed decisions, boosting their productivity and performance within the business, as well as enhancing customer satisfaction.

Connectivity made simple

Minimal button interactions and intuitive button placements are essential for those who are darting between the shop floor and the stock room so they can find the right buttons fast. With the PTT button directly on the headset, any urgent questions can be answered, and problems can be solved almost instantly no matter where the employees are. The PTT feature is unique in a headset form factor and helps make workers more productive.

The PTT button works with leading platforms like Microsoft Teams Walkie Talkie and Zebra Workforce Connect straight out of the box and can be integrated with the business’ preferred platform using the Jabra SDK. For a full overview of the devices used by the business, employers can use the Jabra Xpress management software which allows users to keep track, update, and customise all devices across the whole organisation.

Crystal clear communication, anywhere

Noise is a constant challenge for most frontline workers. For this reason, the Jabra Perform 45 is equipped with an advanced ultra-noise-cancelling microphone that removes up to 80% of background noise, helping co-workers to hear each other correctly right the first time. The speaker has also been optimised for speech clarity, allowing for smooth, uninterrupted communication on both ends.

Moreover, the Face2Face feature in the headset helps to ensure that customers always have the workers’ full attention. This feature is activated by lifting the microphone boom arm to a vertical position, which mutes all incoming audio. When the employee is ready to re-engage with colleagues on the PTT channel, they simply need to pull the boom arm back down to receive PTT messages again.

Comfortable, lightweight design for all-day use

When working in a busy environment, it is essential for frontline workers to have a lightweight headset that does not weigh them down. The compact Jabra Perform 45, which weighs just 18g, fits comfortably and discreetly around whichever ear the workers prefer to wear it on, ensuring that they always appear approachable and professional to customers. It comes with three sizes of EarGel™, so workers can find the fit that feels right for them – be it on the left or right ear.

“We are reminded more than ever of the essential role of frontline workers across industries like healthcare, hospitality, warehouse and retail. They are the glue which binds the entire operation together, so we knew that our new line, Jabra Perform, needed products that can help frontline workers do their job better. Our hope is for frontline workers to have everything they need within finger’s reach with the Jabra Perform 45 headset so they can assist their colleagues and customers and can remain in the zone no matter where they are,” says Yves Dupuis, SVP at Jabra.

 

Key features of the Jabra Perform 45:

–          Small, lightweight, and discreet design – Workers will be comfortable all-day and always look approachable to customers. It is easy to sanitise and is durable, with IP54-rated protection from dust and water

–          80% noise–cancelling microphone and crystal-clear sound – Keeps communication smooth and without disruption

–          Push-to-Talk – Enables instant communication with colleagues

–          Easy to set up and intuitive to use – Minimal button presses and has an intuitive, durable, simple-to-sanitise design

–          Extensive battery life and range – up to 20 hours of Push-to-Talk usage, or up to 8 hours if it is just being used for calls, and up to 100m / 300ft wireless range. Universal USB-C charging and compatible with 5-Bay Charging Stand

–          Moveable boom arm – Able to mute all incoming audio instantly, allowing for increased focus on customers

–          Able to customise and manage devices – via Jabra Direct and Xpress software and available for integration with free SDK

Jabra Perform 45 is available now for distribution as well on Amazon and Jabra.co.uk, MSRP: £113. Find out more about Jabra Perform 45 at jabra.com/perform45.

BlackBerry partners with Samsung: joint offering optimised for first responders and front-line workers

Today, every organisation must be prepared to manage critical events, including operational disruptions, infrastructure outages, natural disasters, and pandemics. Organisations are not only challenged to maintain continuity of operations during such events, but also to ensure the care and safety of their employees. Those tasked with managing these events – or those whose job functions take them into dangerous settings – require tools that help them be prepared for all scenarios.

BlackBerry and Samsung, both veterans of keeping critical information flowing and secure, have partnered to address these needs by delivering the BlackBerry® comprehensive CEM (Critical Event Management) solution using rugged Samsung Galaxy® devices. The joint offering is optimised for first responders and front-line workers.

BlackBerry Alert and BlackBerry AtHoc will improve communications and productivity by utilising two programmable keys on the Samsung Galaxy XCover Pro. With a single click, front-line workers can easily access essential features critical to their job and safety. The platforms also leverage device management capabilities through Samsung Knox to allow IT managers to monitor and configure application features on behalf of front-line workers, simplifying deployment and support.

Paired with BlackBerry CEM, the Galaxy XCover Pro is an important new tool for protecting and empowering front-line workers, as well as those tasked with managing critical events in industries where employees are often placed in harm’s way.

Darren Spurgeon, business change manager for Greater Manchester Police, which currently uses BlackBerry’s AtHoc technologies, commented, “With BlackBerry AtHoc, the user experience of cascading reliable incident communications has been significantly improved. A single operator is now able to notify all key responders in less than 10 minutes, at the click of a button.  Collaborations such as this help us in getting time-critical information to the mobile devices carried by Officers, reliably and securely, further supporting the work of emergency response services.”

“For more than a decade, Samsung has provided enterprises with a military-grade device security and management platform, Samsung Knox, to protect secret and confidential information and enable productivity-driven frontline use cases through advanced hardware-level controls,” commented James Pak, Vice President and Head of B2B Partnerships at Mobile Communications Business, Samsung Electronics. “The XCover Pro’s ability to withstand the harshest conditions, coupled with the integration of BlackBerry Alert and AtHoc, ensures employee safety and provides a secure and reliable platform for critical incident management, making it the ideal device for frontline employees.”   

Strong partnership for optimised security

“Critical events are not rare, and unfortunately, it often takes a potentially dangerous incident to prompt an organisation to develop plans and processes that will lessen the impact of future events”, said Hans-Peter Bauer, Senior Vice President EMEA at BlackBerry”. “Progressive organisations proactively implement CEM processes for planning, responding, and recovering from incidents, as well as for ensuring employee wellness. Together, BlackBerry and Samsung have created a secure end-to-end platform for managing critical events and keeping workers safe, even in the most demanding environments.”