CCPC calls on Government to open up Irish taxi market

New research from the Competition and Consumer Protection Commission (CCPC) highlights a supply shortage in the taxi sector as four in 10 people who tried to get a taxi in December reported difficulties doing so.

With a significant share of taxi users wanting the choice of ride-hailing (49%), the CCPC is calling for the removal of regulatory barriers to facilitate entry of these services. Ride-hailing platforms, such as Uber or Bolt, connect private drivers to passengers via apps. This would mean allowing these private drivers to provide services using their own cars, subject to appropriate regulatory safeguards.

According to the research, 57% of those who expressed an opinion believe that there are not enough taxis available in their area. However, there are stark differences across geographical locations.

While 56% of those living in Dublin believed there are enough taxis in their area, only 28% of those outside of Dublin agree. This drops to 21% for those living in Connacht or Ulster.

Participants were asked whether they would like the choice of accessing ride-hailing services, subject to regulatory requirements.

While 49% of taxi users surveyed would like the option of ride-hailing services, this figure rose to 57% for those who believe there are not enough taxis in their area.

When asked whether they would prefer a fixed fare or a metered fare, 60% said they would support a fixed fare option.

The research also found that 53% of respondents surveyed tried to get a taxi in December 2025. Two in five who tried to get a taxi in December experienced problems, with 27% saying they had to stop looking as no taxis were available.

The research comes ahead of the National Transport Authority’s (NTA) regulatory assessment of the licensing of dispatch operators, which is due to begin later this year.

Brian McHugh, CCPC chair said: 

“Regulatory barriers in the taxi market have failed to facilitate innovations that have flourished in other countries and consumers are suffering as a result. Our research shows a clear preference for more choice among consumers who are not getting the service they need.

“This is not about abandoning oversight or regulation.  Any new entrants could and should be regulated to maintain high service and safety standards. Consumers and businesses deserve an innovative, functioning taxi sector that provides choice. Consumers shouldn’t be faced with long waits or the possibility of staying home due to a lack of taxi availability.

“The CCPC is calling on the Government to remove key regulatory barriers in the taxi market so that it can be more responsive to consumer needs and align better with how transport systems are evolving all over the world. The goal is to achieve a balance that protects consumers and ensures access, while also allowing competition and innovation to improve the market. We look forward to engaging with the NTA in their consultation process and to exploring all solutions that might increase capacity and choice.

See more 

CCPC – New research and guidance on tipping in Ireland

Consumer watchdog issues guidance for restaurants, cafes, hair salons and other service providers as new technologies change the landscape of tipping

New tipping research from the Competition and Consumer Protection Commission (CCPC) has revealed that:

  • 9 in 10 consumers tip at least some of the time
  • Women and over 35s are more likely to tip
  • 2 in 3 believe tipping is becoming less voluntary
  • 3 in 4 would like to see businesses make it easier to opt out of tipping
  • 1 in 5 have recently paid a bill that included an unexpected extra charge
  • 1 in 4 consumers who have encountered standalone tipping terminals have tapped them by mistake

New guidance

The CCPC has issued new guidance based on the research to help restaurant owners and other traders decide how best to collect tips with new technologies.

Published on the CCPC website and sent to industry bodies, the guidance states:

  1. Tipping on a payment terminal should be easy to avoid
  2. Prevent accidental tipping by keeping tipping terminals separate and clearly labelled
  3. Mandatory service charges must be very clearly communicated in advance
  4. Optional service charges must never be automatically added to a bill

Simon Barry, Director of Research, Advocacy and International at the CCPC said, 

“Newer technologies like payment screens and tipping terminals are changing the way we tip for services. It’s important that businesses using these technologies do so in a way that protects the consumer’s right to decide whether and how much to tip.

“Transparency is vital. Any mandatory service charges must be flagged well in advance, optional charges must never be automatically added to bills, and tipping terminals should be placed away from payment terminals to avoid any confusion.”

The Competition and Consumer Protection Commission (CCPC) is the statutory body responsible for enforcing and promoting compliance with competition, consumer protection and product safety law, with new and expanding roles in digital and data regulation. We make markets work better for consumers and empower consumers to make informed choices. For more information, visit ccpc.ie

How Solar Technology is Revolutionising Residential Construction in Ireland

The Irish residential construction sector is undergoing a remarkable transformation, driven by an unprecedented shift towards renewable energy solutions. At the forefront of this revolution is solar technology, which has evolved from a niche consideration to a fundamental component of modern home design. As Ireland commits to ambitious climate targets and homeowners grapple with escalating energy costs, solar panels and associated technologies are reshaping how we conceive, construct, and inhabit residential properties across the Emerald Isle.

This transition represents more than a mere trend; it signals a fundamental reimagining of sustainable living in the Irish context. Despite the nation’s reputation for cloudy skies and frequent rainfall, advances in photovoltaic technology and supportive government policies have positioned solar energy as a practical and economically viable solution for Irish households. From Cork to Donegal, solar installations are becoming increasingly commonplace, heralding a new era in residential construction that prioritises energy independence, environmental responsibility, and long-term cost savings.

  • The Evolution of Solar Technology in Irish Residential Settings

Ireland’s journey with solar technology has been relatively recent but remarkably swift. Historically, the country’s overcast climate was perceived as an insurmountable barrier to solar adoption. However, technological breakthroughs in photovoltaic efficiency have shattered this misconception. Modern solar panels can generate electricity even on cloudy days, harnessing diffuse sunlight with remarkable effectiveness. This capability has proven particularly significant for Ireland, where direct sunshine may be limited but ambient light remains abundant throughout much of the year.

The past decade has witnessed dramatic improvements in solar panel efficiency, with contemporary systems converting upwards of 20% of captured light into usable electricity – double the efficiency of panels available just fifteen years ago. Simultaneously, manufacturing advances have reduced costs by more than 80% since 2010, transforming solar from a luxury addition into an accessible option for mainstream homebuilders and renovators alike. This convergence of improved performance and affordability has catalysed widespread adoption across Ireland’s residential sector.

  • Government Initiatives Driving Solar Adoption

Ireland’s regulatory landscape has evolved considerably to encourage renewable energy adoption in residential construction. The Sustainable Energy Authority of Ireland (SEAI) administers several grant schemes that significantly reduce the upfront costs of solar installations. The Solar PV Grant scheme offers homeowners substantial financial support, covering a considerable portion of installation expenses for qualifying systems. This initiative has proven instrumental in accelerating solar uptake, particularly amongst middle-income households for whom the initial investment might otherwise prove prohibitive.

Beyond direct financial incentives, Ireland’s revised Building Regulations now incorporate stricter energy performance standards for new constructions. The Nearly Zero Energy Building (NZEB) standard, mandatory for all new homes since 2020, effectively necessitates renewable energy integration to achieve compliance. Solar photovoltaic systems represent one of the most straightforward pathways to meeting these requirements, consequently becoming a standard consideration in contemporary residential design rather than an optional extra.

The Microgeneration Support Scheme, whilst still developing, promises to further incentivise solar adoption by enabling homeowners to sell surplus electricity back to the grid at favourable rates. This feed-in tariff arrangement transforms solar panels from purely cost-saving devices into potential income generators, fundamentally altering the economic calculus for prospective installers like MMK Solar.

  • Integration into New Build Construction

The most profound impact of solar technology is evident in new residential developments, where integrated design approaches enable optimal system performance and aesthetic coherence. Forward-thinking developers now incorporate solar considerations from the earliest planning stages, orienting properties to maximise southern exposure and designing roof profiles that accommodate panel installations without compromising architectural integrity.

This holistic approach extends beyond simple panel placement. Modern developments increasingly feature coordinated systems where solar generation interfaces seamlessly with battery storage, heat pumps, and intelligent home energy management systems. Such integration enables unprecedented levels of energy self-sufficiency, with some new Irish homes achieving 70% or greater independence from grid electricity during warmer months.

Building Information Modelling (BIM) technology has facilitated this integration, allowing architects and engineers to simulate solar performance during the design phase. These predictive capabilities enable optimisation of panel placement, system sizing, and electrical infrastructure before construction commences, reducing installation costs and maximising long-term performance. Consequently, solar systems in new builds typically deliver superior returns compared to retrofit installations, as the entire property ecosystem is designed around home renewable energy from inception.

  • Retrofit Applications in Existing Housing Stock

Whilst new builds benefit from integrated design, the majority of Ireland’s housing stock predates modern energy standards, presenting both challenges and opportunities for solar retrofitting. Older properties often feature suboptimal roof orientations, structural limitations, and outdated electrical systems that complicate solar installations. Nevertheless, technological advances and innovative installation techniques have made solar retrofitting increasingly viable across diverse property types.

Lightweight panel designs now enable installation on roofs previously deemed unsuitable due to load-bearing constraints, whilst micro-inverter technology allows systems to function efficiently despite shading or non-ideal orientations. For properties where traditional rooftop installations prove impractical, ground-mounted arrays and solar tiles offer alternative pathways to renewable generation.

The economics of retrofit installations have improved markedly, with typical payback periods now ranging from eight to twelve years depending on system size and household consumption patterns. When combined with available grants, many homeowners achieve energy cost reductions of 40-60%, providing compelling financial incentives alongside environmental benefits. This economic attractiveness has stimulated a thriving installation sector, with hundreds of certified installers now operating across Ireland.

  • Battery Storage and Energy Independence

The integration of battery storage systems represents perhaps the most transformative development in residential solar technology. Traditional grid-tied systems without storage can only utilise solar generation instantaneously, necessitating grid electricity during evenings and overnight periods when consumption typically peaks. Battery systems fundamentally alter this dynamic, enabling households to store surplus daytime generation for evening use, dramatically increasing solar self-consumption rates.

Modern lithium-ion battery systems offer storage capacities ranging from 5kWh to 15kWh or more, sufficient to power typical Irish homes through evening peak periods and overnight. Combined with adequately sized solar arrays, these systems can deliver energy independence rates exceeding 80% during spring and summer months, with meaningful contributions throughout winter.

Beyond economic benefits, battery storage enhances energy security, providing backup power during grid outages – an increasingly pertinent consideration given climate-related disruptions to electricity networks. This resilience aspect is particularly valued in rural areas where service restoration may require extended periods following severe weather events.

  • Environmental and Economic Impact

The cumulative environmental impact of Ireland’s residential solar revolution is substantial and growing. Each installed kilowatt of solar capacity reduces annual carbon emissions by approximately 0.5 tonnes, collectively preventing thousands of tonnes of greenhouse gases from entering the atmosphere annually. As installations multiply, this contribution towards Ireland’s climate obligations becomes increasingly significant, complementing larger-scale renewable projects like offshore wind farms.

From an economic perspective, widespread solar adoption reduces pressure on the national grid during peak demand periods, potentially deferring or eliminating the need for costly infrastructure upgrades. At the household level, solar installations provide hedge against future energy price volatility, offering predictable, low-cost electricity generation over system lifespans typically exceeding 25 years.

The solar sector itself has become a notable employer, with installation, maintenance, and related services supporting thousands of jobs nationwide. This growth in green employment aligns with broader economic development objectives whilst contributing to the low-carbon transition.

  • Challenges and Future Prospects

Despite remarkable progress, challenges remain. Grid infrastructure in some areas requires upgrading to accommodate high penetrations of distributed generation, whilst planning regulations in certain contexts can complicate installations, particularly in conservation areas or protected structures. Ensuring installer quality and consumer protection as the market expands requires ongoing regulatory attention.

Looking forward, continued technological advancement promises even greater possibilities. Emerging technologies including perovskite solar cells, bifacial panels, and building-integrated photovoltaics may deliver efficiency gains and aesthetic improvements that further accelerate adoption. As battery costs continue declining and vehicle-to-home technology matures, the integration of electric vehicles into home energy systems presents exciting possibilities for enhanced self-sufficiency.

  • Conclusion

Solar technology has unquestionably revolutionised residential construction in Ireland, transforming renewable energy from aspiration to mainstream reality. Through supportive policies, technological advancement, and growing environmental awareness, solar systems have become integral to modern Irish homes, delivering economic, environmental, and energy security benefits that extend far beyond individual households.

As Ireland continues its journey towards carbon neutrality, the residential sector’s embrace of solar technology represents a cornerstone of success. The revolution is not merely technical but cultural, reflecting a fundamental shift in how Irish society conceptualises sustainable living. With each installation, Ireland moves closer to a future where clean, renewable energy powers our homes, strengthens our economy, and safeguards our environment for generations to come.

Car rental websites improve consumer information and contract terms following CCPC and EU-wide online sweep

The Competition and Consumer Protection Commission (CCPC), working with EU consumer authorities, has proactively engaged with Etrawler Unlimited Company, trading as Holiday Autos and Argus Car Hire, to clarify consumer information on these car rental websites.

The improvements follow a coordinated EU-wide sweep of 78 third-party car rental websites conducted in 2022 by consumer protection authorities in 10 EU member states and Norway, led by the European Commission. The aim of the sweep was to assess and improve compliance with EU consumer protection laws.

The sweep identified areas of potential non-compliance with consumer protection laws by various car rental websites. Issues raised with Etrawler were addressed to ensure that consumers can make informed choices based on clear information.

Since early 2024, Argus Car Hire and Holiday Autos have implemented a number of positive changes across their websites:

  • Contact email addresses were added on the Argus Car Hire and Holiday Autos websites as an additional contact channel alongside a pre-existing phone number, chat function, WhatsApp and customer portal. 
  • While road taxes and airport fees were included in the quoted price, following engagement with the CCPC the price summary box now clearly states that these charges are part of the total cost, making it easier for consumers to understand exactly what they’re paying for. 
  • Clearer information on the use of credit and debit cards is provided during the booking process and in booking confirmation emails. 

During engagement with the CCPC, Argus Car Hire and Holiday Autos stated that they were already in the process of updating their no-show policies so that consumers are offered an alternative car with no fees in the event that a supplier cannot fulfil a booking due to a flight delay or cancellation. In addition, if a consumer is a no-show but contacts Argus Car Hire or Holiday Autos within 72 hours of the scheduled pickup, they receive a refund minus the flat cancellation fee.

The CCPC has been monitoring the implementation of these changes.

Pat Kenny, CCPC commission member, said:  

“We want consumers to feel confident and protected when renting a car online. Online car rental should be transparent and fair for every consumer.

“We welcome the action taken by Etrawler to enhance clarity and transparency of the information available to consumers, enabling them to make informed decisions.

“The results of the sweep on car rental websites demonstrate how the CCPC and consumer protection authorities across Europe work together to ensure consumers’ rights are upheld.”

Under the Consumer Protection Cooperation framework, national authorities work together to effectively tackle widespread infringements of EU consumer law and to review the commercial practices of traders.

The Competition and Consumer Protection Commission (CCPC) is the statutory body responsible for enforcing and promoting compliance with competition, consumer protection and product safety law, with new and expanding roles in digital and data regulation. We make markets work better for consumers and empower consumers to make informed choices through our consumer helpline, our website, public awareness campaigns and our financial education initiatives. For more information, visit CCPC.ie.

.ie celebrates 25 years powering Ireland online

.ie, the trusted national registry for over 330,000 domain names, has marked its 25th anniversary with a celebration at the EPIC Museum in Dublin, attended by Minister for Culture, Communications and Sport Patrick O’Donovan T.D., CEO David Curtin and key stakeholders from Ireland’s digital and business community.
Over the past 25 years, .ie has mirrored Ireland’s digital transformation. In 2000, just 20,000 .ie domains were registered. Today, that figure stands at over 330,000, a 2,000% increase demonstrating the how the .ie domain has become the quiet backbone of Irish small business success and consumer trust over the last 25 years, supporting businesses to thrive during turbulent economic times and global pandemics. Household internet access has also grown from 20.5% in 2000 to 94% today, making online connectivity standard in almost every home and an online presence an expectation of Irish consumers.
.ie is the only domain space reserved exclusively for those with an Irish connection. This level of protection underpins consumer confidence. Independent research shows that 79% of Irish consumers prefer shopping on a .ie website, recognising the trust and security it represents.
As part of the anniversary, .ie launched .ie Gives Back, a 25-day charity initiative running from 19th September to 13th October where €1 from every .ie domain registration and renewal will be donated equally to five charities: An Cosán, DSPCA, Make-A-Wish Ireland, Focus Ireland and UNICEF Ireland.
Minister Patrick O’Donovan comments,
“For 25 years, .ie has been at the heart of Ireland’s digital journey making it a cornerstone of how we do business, connect as communities and shop online with confidence. For small businesses in particular, .ie has been a leveller, allowing them to compete with larger players on a trusted, distinctly Irish platform. Today, it is as vital to our economy and communities as any other utility we depend on.”
David Curtin, CEO of .ie, adds,
 
“In 25 years, .ie has grown from a niche digital identity into critical national infrastructure. Today, more than 330,000 .ie domains carry the trust and security that Irish consumers expect. This milestone is about looking forward as much as back; at a time of uncertainty online and in the wider world, .ie will continue to provide a safe, reliable foundation for Ireland’s digital future ensuring that businesses and communities can thrive online for the next 25 years and beyond. It has been a privilege to witness and contribute to this evolution. I am proud to be part of a journey that has helped shape Ireland’s digital landscape, and I am excited for what the next chapter will bring.”
Looking ahead, and with the rise of AI, automation and evolving cyber threats, .ie will continue to focus on ensuring Ireland’s businesses, communities and citizens can thrive in a trusted and resilient online environment.
For more information visit weare.ie

Kali Audio HP-1 Multi-Reference Headphones Review

The Kali Audio HP-1 Multi-Reference Headphones been one of several pairs of headphones I have been testing the last while and in a crowded market this pair had quite the intro on what they had to offer and when I first began delving into them and seeing no app I went “HOLD ON THERE IS NO APP” well how did they fair out after some heavy testing..

The Kali Audio HP-1 Multi-Reference Headphones are a standout option for both studio professionals and casual listeners, offering a unique blend of high-quality sound and versatile features at an affordable price.

Design and Comfort

The HP-1 is a closed-back, over-ear headphone with a lightweight design, making it comfortable for extended listening sessions. It features a vegan leather headband and replaceable earcups. The headphones are also foldable and come with a zippered carrying case, enhancing their portability. They are great for long hours on music or gaming or whatever you are watching or listening to.

Connectivity and Features

In addition to its reference-grade wired performance, the HP-1 offers modern convenience with Bluetooth connectivity and a built-in microphone for wireless calls. It also includes active noise canceling (ANC) which is very good and even better indoors. The battery life is impressive, providing over 40 hours of playback on a single charge.

Overall Thoughts

The Kali Audio HP-1 is an excellent pair of headphones, The combination of studio-grade sound, multiple voicing modes, wireless features, and comfort makes it a versatile tool that can replace the need for multiple pairs of headphones. It’s an excellent choice for anyone who needs a single pair of headphones that can handle both professional work and everyday listening even for gamers and calls also clear too both ends on my testing

Features

Key Features:
  • Multi-Reference Tuning: The three DSP-controlled modes (Studio, Bass-Heavy, and Consumer) allow users to switch between neutral, bass-heavy, and consumer-friendly tuning, providing flexibility for different listening preferences and critical listening tasks. 
  • Studio Mode: Offers a transparent and accurate sound, ideal for mixing and critical listening, ensuring mixes translate well across different playback systems. 
  • Bass-Heavy Mode: Replicates the sound signature of popular headphones often used by hip-hop and EDM producers and listeners, providing a more impactful low-end. 
  • Consumer Mode: Mimics the sound of headphones commonly paired with phones and computers, offering a balanced and natural listening experience. 
  • Bluetooth and Wired Connectivity: Supports both Bluetooth for wireless convenience and a wired connection for higher fidelity audio, allowing users to switch between listening styles. 
  • Active Noise Cancellation (ANC): Helps block out external noise, enhancing focus and immersion during listening sessions. 
  • Long Battery Life: Provides up to 40 hours of playback on a single charge. 
  • Comfortable Design: Features a vegan leather headband and earcups, with replaceable earcups for longevity. 
  • Built-in Microphone: Includes a microphone for calls and voice control. 
  • Physical Controls: Offers convenient playback controls on the headphones themselves

 

The Kali Audio HP-1 is  available now at kaliaudio.com, with an SRP of $199 / £199 / €199.

See our huge range of headphone reviews 

Video Review

Winners Of Top Consumer Tech Innovations Recognized #IFA2025

The inaugural IFA Innovation Awards winners were announced live on the Innovation Stage by Leif Lindner, CEO of IFA Management GmbH, at 14:30 during IFA 2025, the world’s largest event for home and consumer tech. The global awards program, which launched this year, has successfully identified and celebrated standout products shaping the future of consumer technology.

The announcement ceremony marked the culmination of a rigorous evaluation process conducted by an independent panel of international technology journalists and industry experts, who assessed submissions across multiple specialized categories. Over 200 members of the media were invited to attend the announcement.

Winners take center stage at IFA 2025

The winners represent a wide range of global technology leaders and innovative companies. Notable brands recognized in the inaugural program include Samsung, LG, Hisense, Miele, Anker, and TCL, alongside numerous other industry pioneers who are driving breakthrough innovations across consumer technology and home appliances.

‘Today marks a defining moment for recognising innovation in our industry,’ said Leif Lindner, CEO of IFA Management GmbH. ‘The IFA Innovation Awards have spotlighted technologies that are set to transform how we live, work and connect. Seeing these breakthrough products recognised on our Innovation Stage underlines IFA’s continued commitment to championing the innovations that matter most.’

‘The caliber of innovation we’ve seen in this inaugural program has been extraordinary. These winners represent the pinnacle of design excellence, engineering achievement, and market impact. They truly embody the spirit of innovation that has driven IFA for over a century,’ commented Helena Stone, Editor-in-chief at GEEKSPIN and judge at the IFA Innovation Awards.

See the award-winning innovations – live at IFA Next

Following the keynote announcement, attendees can experience many of the winning innovations firsthand at the Innovation Awards Zone at IFA Next, in Hall 25. This unique exhibition experience allows industry professionals, media, and technology enthusiasts to explore the winning innovations.

Recognition across the technology spectrum

The IFA Innovation Awards recognized excellence across multiple categories including Home Appliances, Sustainability & Environment, Next-Gen Technology, AI Innovation, Smart Home Technology, Health & Wellness, Audio Innovation, and many others. Winners were selected based on criteria focusing on engineering and functionality, design and aesthetics, and uniqueness and innovation.

In addition to category-specific recognition, three headline awards were presented:

  • Best of IFA – The most outstanding product overall
  • Best Tech Innovation – The most forward-thinking technological achievement
  • Best Brand – Overall excellence across innovation, impact, and design

Winners of the IFA Innovation Awards gain significant market advantages including official IFA certification, comprehensive media exposure through IFA’s extensive network, and full licensing rights to use the IFA Innovation Awards logo across all marketing materials.

About the IFA Innovation Awards

The IFA Innovation Awards, launched in 2025 in partnership with the Gadgety Awards, celebrate breakthrough design and engineering excellence across the global technology landscape. The program is open to companies of all sizes worldwide, from Fortune 500 corporations to innovative startups, recognizing products that demonstrate exceptional innovation, design excellence, and market impact.

The inaugural IFA Innovation Awards sets a strong foundation for the program’s future, with applications for the 2026 awards expected to open in early 2026.

For more information about the IFA Innovation Awards and complete 2025 winner listings, visit: https://www.ifa-berlin.com/innovation-awards

Kali Audio HP-1 Multi-Reference Headphones First Look

Kali Audio HP-1, its first ever over-ear, DSP-powered headphone for mixing and QC that provides users with a neutral, accurate representation of their mix, as well as the ability to hear how their work will sound on the most popular headphones in use today and we have these in for review.

The HP-1 has 3 voicings:

  1. Studio: transparent, accurate sound that will translate faithfully.

  2. Bass-Heavy: replicates the sound of headphones that are popular with hip-hop and EDM creators and fans.

  3. Consumer: replicates the sound of popular headphones sold alongside phones and computers.

Users can switch between the three voicings at the press of a button. The LED on the right earcup will change color to indicate the selected tuning, and a voice prompt will also let the user know exactly what they’re listening to.

Check out the first look at these headphones which we really look forward to testing out and if you have any questions drop em in the comments section on YouTube and stay tuned for a full hands on review soon.

A wired connection is available via a 3.5mm jack on the headphone and an included cable. While this will give the highest fidelity playback for serious studio use, Bluetooth pairing is also possible for casual listening on the go.

In addition to its merits as a studio tool, the DSP in the HP-1 allows it to be a fantastic all-around headphone. Features like active noise cancelling, wireless calling, and physical playback controls on the headphones let you take them along with you in your everyday life.

The HP-1 is a closed-back, over-ear headphone with 40mm drivers that support a frequency response of 18 Hz – 22 kHz. The battery supports at least 40 hours of playback on a full charge and can be recharged using the included USB-C cable. The headphones ship in a zippered carrying case that will protect them for travel.

 

The Kali Audio HP-1 is  available globally now at kaliaudio.com, with an SRP of $199 / £199 / €199.

See our huge range of headphone reviews 

Unboxing Video

CCPC publishes its 2024 annual report

The Competition and Consumer Protection Commission (CCPC) has today published its 2024 Annual Report, detailing the investigations, enforcement actions and public awareness campaigns carried out last year. 2024 also marked a significant milestone as the CCPC celebrated its 10th anniversary, marking a decade of work promoting competition and enhancing consumer welfare.

Key highlights from 2024:

•    Blocked daa’s purchase of the former QuickPark car park site at Dublin Airport to prevent a monopoly in that market

•    Cleared 71% of merger determinations within 13.3 days, under a simplified process, despite merger notifications increasing by 21%

•    Opened five new investigations for suspected breaches of competition law

•    Carried out dawn raids on two premises as part of an ongoing cartel-related investigation in the home alarm industry, and assisted the Italian competition authority with an unannounced search of Ryanair’s headquarters in Dublin as part of an ongoing Italian competition investigation

•    Recalled, withdrew or prevented 178,596 unsafe products reaching the Irish market

•    Launched proceedings against several nationwide retailers for breaches of new sales pricing laws

•    Undertook 205 consumer protection inspections

•    Responded to over 44,000 helpline contacts and received 1.8 million visits to ccpc.ie

Among its highlights include the CCPC’s successful intervention to prevent a potential monopoly in car parking at Dublin Airport, blocking the daa’s attempted purchase of the former Quickpark site. The deal was stopped due to findings that it would lead to higher prices, less choice and lower service quality for consumers, and facilitated the entry of a new competitor to the car park market at Dublin Airport. Recent analysis conducted by the Commission shows evidence of consumers benefiting from increased competition for car park business at the airport.

Over 178,000 unsafe products removed or prevented from reaching the Irish market

Following consumer complaints, referrals from European networks, proactive investigations and work with Revenue Customs, the CCPC recalled, removed or prevented almost 180,000 unsafe and non-compliant products from reaching the Irish market. Recalls included almost 10,000 babies’ sleepsuits and over 2,400 toy construction trucks, in addition to compliance inspections across hundreds of products.

Enforcement and legal actions

Work to protect Irish consumers from breaches of consumer protection law continued at pace with more than 200 inspections undertaken, 47 fixed penalty notices and 23 compliance notices issued. Successful prosecutions were brought against five retailers, with Tesco Ireland pleading guilty to two sample counts of failing to comply with the law in how they displayed the price of products offered on promotion to Clubcard holders.

Dawn raids

The CCPC carried out dawn raids on two premises as part of an ongoing cartel-related investigation in the home alarm industry. It also assisted the Italian Competition Authority, the Autorità Garante della Concorrenza e del Mercato (AGCM), in an unannounced search of Ryanair’s headquarters in Dublin as part of an ongoing Italian competition law investigation.

CCPC Chairperson Brian McHugh commented:

“2024 marked a major milestone for the CCPC — ten years of championing consumer rights and fostering competitive markets in Ireland. Open, fair markets are the backbone of our economy’s success, ensuring that whether consumers are making small everyday purchases or major financial decisions, their interests are protected.

“Our Annual Report highlights the vital role the CCPC plays across all sectors of the economy, from enforcing consumer law on retail pricing, to advocating proactively for reforming the legal sector to better serve the interests of Irish businesses and consumers. As we look ahead, it is clear that the CCPC’s work is more important than ever and our vision for open and competitive markets where consumers are protected and businesses actively compete, remains at the heart of everything we do.

“Following a year of notable achievements and a decade of progress, our focus remains on delivering transparent outcomes, empowering consumers with knowledge of their rights, and being a leading voice for competition and consumer welfare across Ireland.”

For more information, read the CCPC’s 2024 Annual Report.

Editor’s Notes

The Competition and Consumer Protection Commission (CCPC) is the statutory body responsible for enforcing and promoting compliance with competition, consumer protection and product safety law, with new and expanding roles in digital and data regulation. We make markets work better for consumers and empower consumers to make informed choices.

Other CCPC reports for 2024 that may be of interest include:

–    The Contacts Report which breaks down the sectors, issues and traders detailed by consumers who contacted the CCPC for information on their rights in 2024.

–    The Annual Mergers and Acquisitions Report which provides details of the mergers and acquisitions notified to, and reviewed by, the CCPC throughout 2024.

–    The Consumer Protection List which details the CCPC’s consumer protection enforcement activities in 2024.