Bank of Ireland warns customers of “smishing” scams this Christmas

Bank of Ireland is urging customers to stay alert to ‘Smishing’ scams over the festive season, as fraudsters try to exploit consumer behaviour by sending them fraudulent text messages during the busy shopping period.

With online shopping and parcel deliveries at peak levels, scammers are sending texts that look like they’ve been sent by trusted delivery companies, motorway toll services, utility providers, Government agencies or even from the banks themselves.

These fraudulent messages often include links to fake websites designed to steal card or online banking details or trying to pressure consumers into paying a delivery or customs charge or update bank account details. Other “smishing” texts will contain a fake phone number that, when called, connects you to a fraudster posing as a representative of the company or from your own bank.

Bank of Ireland is also reminding customers that its dedicated fraud support team is available 24 hours a day, seven days a week throughout Christmas and into the New Year. Last year Bank of Ireland’s fraud prevention team received over 10,000 calls from customers during the peak holiday period (23 December to 29 December), with 550 calls received on Christmas day alone.

As part of Bank of Ireland’s four-point plan to prevent fraud, it has called for the introduction of legislation to allow an SMS scam filter to be deployed in Ireland. This filter would help stop SMS fraud attempts before they happen. Ireland is currently out of step with other English-speaking countries in not having an SMS scam filter in place. This filter would operate like the spam filters that are applied to email inboxes by detecting and blocking harmful links or content.

Key advice for consumers:

  • Do not click on links or reply to text messages looking for payment.
  • Remember toll operators, banks, delivery companies, utility providers and Government agencies will never send a text linking to a website that asks for your online banking details or full card details.
  • Check the identity of the sender. Call the company in question using their legitimate phone number.

Nicola Sadlier, Head of Fraud, Bank of Ireland said: “Unfortunately fraudsters see the Christmas holidays as an opportunity to exploit the consumer rush to get all the festive shopping done, and at this time of the year Bank of Ireland’s fraud team always sees a wide range of “smishing” scams impersonating well-known companies.”

“Our advice to consumers remains the same, keep your guard up and treat every unsolicited call, text, or email as a potential fraud attempt. Our dedicated fraud team is working around the clock, even over Christmas and into the New Year, to protect and support our customers. If something feels suspicious, trust your instincts and contact us straight away.

“Ireland is out of step with other English-speaking countries in not having an SMS scam filter, leaving Irish consumers more exposed to fraud attempts. We would strongly support the introduction of an SMS scam filter in Ireland, which requires legislation, as it would help block many of these fake text messages.”

Bank of Ireland customers can call the Fraud Team 24/7 on the Freephone line 1800 946 764.

How to Automate Outreach with AI Staffing for Faster and Smarter Business Growth

In the modern digital landscape, companies are increasingly looking for ways to automate outreach with AI staffing in order to save time, reduce costs, and scale communication without losing quality. By leveraging intelligent automation platforms like AI Staffing by GoPerfect, businesses can transform how they connect with prospects, customers, and partners—making outreach more efficient, personalized, and results-driven from day one.

Understanding Outreach Automation with AI Staffing

Outreach automation goes beyond simple email scheduling tools. When powered by AI staffing, it combines artificial intelligence with trained virtual professionals who help manage, monitor, and optimize communication workflows. This hybrid approach ensures that automation works intelligently while humans maintain strategic control.

AI staffing tools can assist with:

  • Drafting personalized outreach messages
  • Managing follow-ups automatically
  • Segmenting leads based on behavior
  • Updating CRM systems in real time
  • Handling initial conversations before escalation

Instead of replacing teams, AI staffing acts as an extension of your workforce, allowing employees to focus on high-value tasks such as strategy, relationship building, and closing deals.

Why Businesses Are Choosing AI Staffing for Outreach

1. Higher Productivity with Less Effort

Manual outreach requires significant time and consistency. AI staffing automates repetitive actions, enabling teams to reach more people in less time without sacrificing accuracy.

2. Personalization at Scale

AI analyzes user behavior, past interactions, and preferences to tailor outreach messages. This allows businesses to deliver relevant communication that feels human—even when sent in bulk.

3. Improved Lead Response Time

Fast responses can be the difference between winning or losing a lead. AI-powered outreach systems can instantly reply, qualify prospects, or route conversations to the right team member.

4. Consistent Brand Messaging

With predefined tone, templates, and rules, AI staffing ensures all outreach aligns with your brand voice across emails, social media, and other channels.

Real-World Use Cases of AI Outreach Automation

AI staffing solutions are being used across multiple departments, including:

  • Sales Teams: Automated cold outreach, follow-ups, and pipeline nurturing
  • Recruitment Teams: Candidate sourcing, interview scheduling, and reminders
  • Marketing Teams: Personalized email campaigns and lead nurturing journeys
  • Customer Support: Proactive check-ins and feedback collection

For example, an AI assistant can automatically send follow-up emails based on a prospect’s activity, while a human team member steps in once the lead shows interest.

Addressing Common Concerns About AI Staffing

Some businesses hesitate to adopt AI because they fear losing the human touch. In reality, AI staffing enhances human interaction rather than replacing it.

  • Human-in-the-loop approach: AI handles repetitive tasks, while humans manage decision-making and relationships.
  • Customizable workflows: Businesses can define rules, escalation points, and messaging styles to maintain authenticity.

When implemented correctly, AI staffing makes outreach more thoughtful, not robotic.

How to Get Started with AI Staffing for Outreach

If you’re planning to automate outreach with AI staffing, follow these steps:

  1. Audit Your Outreach Process: Identify tasks that are repetitive and time-consuming.
  2. Choose the Right AI Staffing Platform: Look for solutions that blend automation with skilled human support.
  3. Define Clear Guidelines: Set tone, templates, response times, and quality benchmarks.
  4. Train Your Team: Ensure your staff understands how to collaborate with AI tools.
  5. Track Performance: Measure open rates, replies, conversions, and engagement to refine your strategy.

Final Thoughts

Learning how to automate outreach with AI staffing is no longer optional—it’s becoming a competitive advantage. Businesses that adopt AI-driven outreach gain speed, consistency, and scalability while empowering their teams to focus on meaningful work. By combining intelligent automation with human expertise, companies can build stronger connections, improve conversion rates, and grow sustainably.

If you’re ready to modernize your outreach strategy, platforms like GoPerfect’s AI Staffing solution offer a powerful starting point to help your business work smarter and reach further.

Toast announces 120 new Dublin jobs

Toast, the cloud-based restaurant technology platform, announces plans to create 120 new roles in Dublin thanks to a multi-year R&D investment project. This new project is supported by the Irish government through IDA Ireland.

The investment will drive platform innovation with a strategic focus on AI and represents the next phase of Toast’s expansion in Ireland. The investment, which will create 120 new roles at Toast’s Dublin headquarters, will allow the company to advance its work in AI innovation to embed intelligent agents across the platform, enhance AI-powered productivity for its R&D teams, and unlock global scalability for its customers worldwide.

Toast’s technology is developed to seamlessly connect every aspect of Irish hospitality businesses, from kitchen to customer. Toast is the restaurant technology partner of choice for many of Ireland’s leading hospitality businesses, including Bewley’s, Kicky’s, OAKBERRY, and the Eclective Hospitality Group.

The new, multi-year R&D program will accelerate Toast’s AI-forward vision for the hospitality industry, with the company’s Dublin team leading the charge on critical aspects of this innovation.

At the heart of the initiative is a commitment to reimagining how technology empowers the hospitality sector. Toast is focused on embedding intelligent, autonomous AI experiences across its platform to help businesses work smarter, serve guests better, and make faster, data-driven decisions

To support this transformation, the company is modernising its global platform architecture – investing in modular, scalable systems built for new regions, verticals, and customer segments. These enhancements aim to strengthen Toast’s cloud foundations for AI readiness, resilience, and rapid global expansion.
Internally, Toast is also harnessing AI to change how it builds, deploying advanced AI-powered productivity tools to accelerate product development and increase engineering velocity.
Together, these efforts mark a major step forward in Toast’s mission to create an intelligent, scalable platform that powers the future of hospitality worldwide.

Toast first established an engineering presence in Dublin in 2017 and has since grown to include teams across all key business functions. The company is recognised as a Certified Great Place to Work in Ireland.

Minister for Enterprise, Tourism and Employment Peter Burke said: ‘’Toast’s decision to expand its R&D operations in Dublin and create 120 new high quality roles is a clear vote of confidence in Ireland’s position as a global hub for innovation and technology. This investment, with a strong focus on AI, aligns with our national ambition to lead in digital transformation. I thank Toast for their continued commitment to Ireland and wish the team the best for the future.’’

“From our early feasibility work to this new investment, IDA Ireland has been instrumental in helping Toast scale and innovate in Ireland,” said Dave Fleming, Global Head of Engineering  & Ireland Site Leader. “This programme represents a step-change in the scope and ambition of our Irish operation, as our Dublin team will spearhead end-to-end platforms for our global customers, leveraging AI to shape the next generation of technology for the hospitality sector.”

Michael Lohan, CEO of IDA Ireland said: “This decision by Toast to develop their R&D offering with a focus on AI in Dublin is a testament to Ireland’s reputation as a global leader in technology and innovation. The creation of 120 new jobs in Dublin will help strengthen Ireland’s capability for AI development, which is a key focus in IDA Ireland’s strategy for 2025-2029. I would like to wish Toast every success with this R&D project.”

Dowdetector by Ookla: Largest Outages of 2025

In 2025, digital services proved both indispensable and fragile. This year’s largest outages were defined by platform-level disruptions, particularly across video, gaming, and communication platforms, that impacted millions of users. However, given how many individual platforms rely on the same few cloud providers and core systems, the role of centralized infrastructure also played a key role, demonstrating how a single point of failure can still cause disruption to cascade across multiple services simultaneously.

Downdetector® data from 2025 Ookla could analyze millions of user reports and identify the largest website and service outages of the year.

The World’s Biggest Outages of 2025

2025 saw a combination of major outages across gaming, streaming, and social media services, but none were more impactful than the cloud services outages that affected companies across the globe. These large-scale incidents underscored how failures in core infrastructure can ripple outward to millions of users. Here is a look at the largest global outages of 2025, according to Downdetector data.

 

In Europe:

 

  • PlayStation Network global issue topped the EU list with 1.7 million reports.
  • Snapchat saw the second-highest outage activity in the region with 989,559 reports submitted by users.
  • Vodafone’s UK-wide internet outage generated 833,211 reports.
  • WhatsApp caused significant disruption for its users with 621,763 reports.
  • Spotify’s outage recorded 468,334 reports, making it a major non-video streaming event.
  • Odido experienced, within 10 days, two separate outages that totaled 357,685 reports (June 15th) and 382,003 reports (June 25th).

See more 

Twelve South Curve Mini Review

Universally compatible with iPad, tablets and e-readers, the Twelve South Curve Mini raises devices up to 6 inches for optimal viewing comfort and usability, whether streaming a show at home, working in a cafe, or having a second screen at hnad at your desk, conference calling or sketching, the precision hinges ensure a smooth transition to any desired angle. The hinges are strong and will not move to where you set them at.

Easily adjustable in both portrait and landscape modes, the stable slip-resistant base and silicone padding ensure sturdiness and prevent scratches.

The Curve Mini is made of anodised aluminium weighs just 0.24kg and folds completely flat so it can slip into the included travel sleeve for easy portability which can be tough to remove at first but will loosen up over time. It’s the perfect travel companion for creatives, remote workers or those who use their tablet for gaming and entertainment. Also this can hold laptops which I actually tested it with or you could use a foldable phone too and will have no issues with either.

In addition to its functionality, it also makes a stylish accessory. Available in three different matte colours: dune, slate and coastal blue to complement Twelve South’s Curve Nano Qi2-compatible smartphone stand.

Available now for £49.99 from Twelve South UK.

See our Twelve South Reviews

Video Review

Factors that detract from the gaming experience

What has the most significant negative impact on online gaming? Recent online gaming data revealed that in-game advertising was the most critical drawback for users in 2023. A total of 55% of players felt that excessive in-game ads had a considerable negative impact on their gaming experience, while only 23% considered it a minor issue. 

Bugs and crashes ranked second among issues, with 42% of players citing a significant negative impact. This is four percentage points higher than the number of players reporting poor optimization and performance issues. 

On the other hand, only 13% of players believe that launch delays have a significant negative effect on their gaming experience. This suggests that gamers are willing to wait longer for games to be released if the final product has fewer bugs and issues.

In addition to the above reasons, gamers also highlight disadvantages such as microtransactions (small digital payments to unlock game features) and games that can be played only on a specific console.

          BETER Esports: top content and accurate statistics

It is also worth noting that audiences are often dissatisfied with the lack of opportunities to use statistics or follow news about esports competitions outside the game itself. This data can be provided by a brand specialised in diverse content delivery and in combining content and analytics.

BETER Esports offers a vast portfolio of esports tournaments and cutting-edge solutions. The brand BETER offers robust in-play and pre-match trading services, covering a wide range of in-house and over 400 global esports tournaments from Tier 1 to Tier 3.

At ICE Barcelona 2026, BETER is set to captivate audiences with its dynamic portfolio of fast, data-driven sports and esports content. With over 700,000 thrilling sports and esports events taking place each year, the team proudly offers 24/7 live streams and robust data feeds that keep fans engaged and informed. To learn more about tools and solutions, iGaming leaders are invited to visit stand 4F10.

myFirst Voice 2 wireless speaker with mic review

This all-in-one wireless fun machine combines a powerful speaker and a dynamic microphone to transform any gathering into a delightful karaoke session. Seamlessly connect to your phone or computer for a wireless speaker experience, while your little stars take center stage with the microphone.

myFirst Voice 2 offers three modes – BT, Memory Card, and AUX, catering to all your audio needs. Create cherished memories, boost confidence, and nurture a love for music with myFirst Voice 2!

The product is great for family time and sounds good with the ability to connect your phone or tablet or insert an SD card to listen to your music and more

The mic is great fun for kids with AI powered voice changes on it and you can see it all in action in the video review down below and you will have fun and cn test your singing skills.

The product is great for kids and family be it having fun with voices or just listening to music and also affordable roubst and portable.

Features:

  • Ultra-clear sound quality
  • Fun voice effects
  • Compact and portable
  • Wireless music playback

BUY

Other MyFirst Reviews

Video Review

OSRAM reveals new wireless reversing camera system!

Original equipment (OE) manufacturer and renowned automotive specialist, OSRAM, has introduced another reversing camera to its extensive range, the ROADsight 4.3” Wireless Reversing Camera Kit (OWRCS4).

To improve visibility and safety for the driver and pedestrians in the vicinity, OSRAM has launched a new reversing camera OWRCS4, to complement its popular ROADsight 7” Wireless Reverseing Camera Kit (OWRCS7) launched earlier this year.

Being able to have access to a good quality rear camera allows drivers to thoroughly check the area behind them to ensure it’s clear and also show them what space is available when reversing. While a rearview mirror can give drivers a view of what is behind the vehicle, it lacks total visibility, which reversing cameras provide.

The OSRAM wireless reversing cameras, ROADsight REVERSE, can be fitted to 12V and 24V vehicles, including cars, light commercial vehicles, caravans, motorhomes, horse boxes – anything that may require a reversing camera.

The cameras are IP67 rated (dust and waterproof) and suitable for on and off road use. They are easy to install, and have a wireless connection of up to 100 metres in an open environment.

ROADsight 4.3” REVERSE – OWRCS4

The OSRAM ROADsight 4.3” REVERSE wireless camera kit (OWRCS4) has a 4.3 inch digital monitor (as the name suggests) and an adjustable suction cup mount. This product can support two different cameras, and the screen will split in two, so the driver can see both. Similar to the OWRCS7, it has on screen parking guidelines to assist the driver.

ROADsight REVERSE – OWRCS7

The OWRCS7, which is a ROADsight 7” REVERSE wireless camera has a seven inch compact AHD monitor and the ability to view a four way split screen for optional additional cameras. It comes with a wireless 1080p camera and also has night vision, giving drivers the ability to see clearly in dark situations as well as on screen parking guidelines. Further, it comes with an adjustable sunshade for the monitor so the driver can also see the screen clearly.

Both products are available now and include the monitor, camera and the correlating wires needed to install.

For more information visit: www.osram.co.uk/dashcameras

RRP:

  • OWRCS4: £119.00
  • OWRCS7: £169.00

How Can You Determine Whether a Gold IRA Fits Your Retirement Plan?

Many people aim to protect their savings from market swings and inflation as they plan for retirement. Gold often attracts attention because it can hold value even when stocks or bonds lose ground. A Gold IRA may fit a retirement plan if the goal is to diversify investments, hedge against inflation, or preserve long-term wealth.

Those exploring this option should understand how a Gold IRA differs from a traditional account. It allows ownership of physical precious metals, which can add stability but also involves unique tax rules, custodians, and storage requirements. Therefore, understanding these factors helps determine if this investment type aligns with personal goals and comfort with risk.

Exploring key considerations such as costs, flexibility, and long-term potential can make the decision clearer. The next sections will outline what to evaluate before adding gold to a retirement strategy and how to decide whether this approach matches financial objectives.

Key Considerations for Including a Gold IRA in Your Retirement Plan

Investors who want to protect their savings from market swings, inflation, and currency decline often look at precious metals as a stabilizing asset. The right approach depends on understanding how gold fits into an overall strategy while balancing taxes, costs, and portfolio risks.

Understanding Gold IRAs and Precious Metals Eligibility

A Gold IRA is a self-directed retirement account that allows ownership of physical gold and other IRS-approved metals such as silver, platinum, and palladium. These metals must meet purity rules set by the IRS. For example, gold must be at least 99.5% pure, while silver must reach 99.9%. Coins like the American Gold Eagle and Canadian Maple Leaf meet those standards.

Investors usually work with custodians who handle storage and compliance. Storage must take place in an IRS-approved depository, not at home. There are two main storage options: segregated, where metals remain separate, and commingled, where assets share space with others.

Professional advisors, such as gold IRA companies, help investors follow IRS rules and source approved products. Their role also includes coordinating with custodians, confirming purity, and guiding buyers through setup fees and ongoing costs.

Evaluating Tax Advantages and Contribution Limits

Tax treatment affects long-term returns. A Traditional Gold IRA uses pretax dollars, so taxes apply once withdrawals start in retirement. In contrast, a Roth Gold IRA uses after-tax contributions, allowing qualified withdrawals to remain tax-free. The right choice depends on future tax expectations and income levels.

For 2025, the annual contribution limit remains $7,000, with an extra $1,000 permitted for those age 50 or older. Investors can fund an account through direct contributions, transfers, or rollovers from existing plans. Each method has distinct rules to avoid penalties.

Required Minimum Distributions (RMDs) start at age 73 for traditional accounts. Failing to meet RMDs can result in steep penalties. Because rules change periodically, consulting a specialist can prevent costly mistakes. Tracking contribution and distribution timing is key to keeping tax advantages intact.

Assessing Portfolio Diversification and Risk Management

Gold serves as a diversification tool rather than a growth engine. It tends to move differently than stocks or bonds, often holding value during inflation or uncertain markets. A balanced retirement plan usually limits gold to a modest share of total assets, often between 5% and 10%.

Holding physical metals carries costs such as setup, storage, and custodian fees. These reduce returns, so investors should weigh the benefits of stability against lower income growth. Gold produces no dividends or interest, meaning profits depend on price changes.

Market volatility, liquidity limits, and resale premiums also influence outcomes. Regular portfolio reviews help confirm whether gold continues to meet risk goals. This steady evaluation aids in maintaining a healthy mix between tangible assets and securities.

How to Decide If a Gold IRA Aligns With Your Retirement Goals

Deciding to include a Gold IRA in a retirement plan depends on cost structure, IRS compliance, and long-term financial needs. Investors must compare account fees, choose proper custodians, follow tax rules, and evaluate whether physical gold truly supports portfolio stability.

Weighing Costs, Fees, and IRS Compliance

Gold IRAs often involve setup fees, custodian fees, and storage fees that exceed costs for standard IRAs. A typical investor may pay $200 to $600 annually once storage and insurance coverage are added. These charges reduce returns over time, so clear disclosure from the custodian matters. Some providers charge a seller’s premium that raises the purchase price of gold above market value.

IRS regulations require that gold held in an IRA meets IRS-approved purity standards. Non-qualified coins or personal storage can trigger tax penalties or disqualification of the account. Investors must also plan for required minimum distributions (RMDs) after reaching age 73. Since gold cannot be divided easily, meeting distribution rules may require selling part of the holdings.

Understanding compliance and ongoing costs allows the investor to decide whether this structure fits their budget and retirement horizon.

Choosing a Custodian and Secure Storage

An IRS-approved third-party custodian must hold the account’s precious metals. The custodian handles transactions, paperwork, and reporting for the IRS. Some IRA companies provide direct transfer or IRA rollover options that move funds from an existing retirement account without creating a taxable event.

Investors can choose between segregated or non-segregated storage in an IRS-approved depository. Segregated storage keeps metals separate under the investor’s name, while non-segregated storage combines metals from multiple accounts. Security features often include 24-hour monitoring and insurance coverage against theft or loss.

Comparing custodians based on service quality, fee transparency, and adherence to IRS rules helps reduce administrative problems later. The right custodian protects both compliance and the physical safety of the metals.

Determining Suitability for Your Financial Strategy

A Gold IRA may appeal to those who want diversification and protection from price volatility and currency inflation. However, gold does not produce income, so retirees who depend on cash flow might find it less useful. Instead, it can serve as a stability asset within a larger retirement strategy that also includes income-producing investments.

Investors should weigh their financial goals, risk tolerance, and liquidity needs before committing. Selling physical gold can take time, especially if prices move rapidly. Early withdrawal penalties also apply to funds removed before retirement age.

Balancing gold’s potential hedge against inflation with its lack of yield helps clarify whether a Gold IRA supports long-term retirement objectives or merely adds unnecessary costs and complexity.

Conclusion

Determining if a Gold IRA fits a retirement plan depends on a person’s goals, comfort with risk, and desire to hold physical assets. This type of account may appeal to those who view gold as a safeguard against inflation or currency changes. It can also add a level of diversification that helps balance traditional investments.

However, higher costs, market fluctuations, and storage rules can limit its benefits for some investors. Therefore, individuals should weigh these factors carefully before making any decision.

A balanced approach often works best. Many financial planners suggest assigning only a small portion of retirement savings to gold. This strategy allows investors to benefit from gold’s stability while keeping growth potential from other assets.

Each retirement plan is unique, so careful planning and professional advice can guide people toward a mix of assets that supports long-term financial goals.