The James Dyson Award, an international student design and engineering competition, opens for submissions today to its 2025 programme in 28 countries and regions. From everyday challenges to the world’s most pressing issues, the Award calls for current or recent students to submit problem-solving ideas that could make a real difference to people’s lives.
Since it was established in 2005, the James Dyson Award has supported more than 400 student inventions with €1m in prize money and a global platform. Those who progress to the final stages and are selected by James Dyson as the global winners will claim a prize of €36,000 and a chance to gain international media exposure, providing a springboard to commercialise their inventions.
Previous winners include mOm incubators, a low-cost, inflatable incubator to provide flexibility to caring for newborns in less developed areas. Invented by James Roberts, Product Design & Technology graduate from Loughborough University in the UK, mOm has gone on to support over 10,000 patients, and continues to expand its operations worldwide, including in conflict areas such as Ukraine. This year, James received an MBE for his services to engineering and entrepreneurship with mOm.
SoaPen, a previous runner-up in the US, continues to transform hand hygiene education. Invented by Parsons School of Design graduates Shubham Issar and Amanat Anand, SoaPen is a colourful pen made from soap, to teach young children handwashing in a fun way. After receiving recognition from the James Dyson Award, the team launched SoaPen in the US in 2018, and continues to pursue its mission to make hand hygiene fun and accessible, worldwide.
Sir James Dyson, Founder of Dyson, said: “I started the James Dyson Award 20 years ago with the mission to inspire and support the next generation of design engineers. The brilliant ideas we’ve seen since then prove that young people are passionate about providing solutions to the world’s most pressing problems, using design, engineering and technology – in medicine, the environment and much more. I look forward to discovering what inventions will be put forward this year – good luck!”
The deadline to apply is midnight on 16th July 2025. Shortlisted entries in each participating country or region will then be evaluated by national judging panels with expertise across design and engineering, based on functionality, design process, differentiation, and commercial viability.
The National Winners, selected by these judging panels and each winning a €6,000 prize, will be announced on 10th September, the Global Top 20 Shortlist, selected by Dyson Engineers, on 15th October, and the Global Winners, selected by James Dyson, on 5th November.
London has one of the largest public transport networks in the world with nearly 9,000 buses serving approximately 1.8 billion passenger journeys annually. It is operated by seven bus operators on 675 routes franchised by Transport for London (TfL). CitySwift has the potential to over time enable all of London’s Bus Operators to use data, AI optimisations and simulations to mitigate disruptions, optimise resource use and facilitate collaboration. Increasing the performance of the network will deliver more reliable bus services to drive increased passenger volumes and a better passenger experience.
“Our work with both authorities and operators in multiple regions since 2016 has consistently delivered tangible results in improved reliability, efficiency, and passenger and driver satisfaction. We are thrilled to bring these advantages to all operators, drivers and passengers in the London bus network, contributing to TfL’s vision of providing the most efficient and reliable transport network,” said CEO and Co-founder Brian O’Rouke on today’s announcement.
CitySwift currently employs 17 people in the UK and 50 people in Ireland, with ambitions to double headcount in both countries over the next 3 years. Founded in 2016 by Brian O’Rourke and Alan Farrelly, CitySwift empowers private operators and public transport authorities to achieve unmatched efficiency by using data to solve problems. CitySwift’s AI-powered performance optimisation platform delivers insights, simulations, and actionable recommendations to support the provision of high-performing bus services.
This news follows a year of rapid growth for CitySwift in 2024. During that time, the company secured €7 million in funding and announced renewed and new partnerships with Transport for Wales, National Express, Transport for Greater Manchester, Go-Ahead Group, and more.
CATALYST is revolutionizing one of Electric Utilities’ biggest operational challenges with the launch of INSIGHTS Vegetation Management, a satellite-based monitoring service that helps reduce outages and enhance reliability by identifying where networks are at greatest risk.
Vegetation is a major cause of power outages and contributes to infrastructure damage and wildfires. As extreme weather events become more frequent, Utilities face increasing challenges in maintaining grid stability. Managing vegetation is costly with major U.S. Utilities spending over $100 million annually. However, this spending can be inefficient – without insights into current vegetation conditions, traditional inspection and pruning programs are forced to revisit areas on fixed cycles rather than prioritizing areas at highest risk.
A Targeted Approach to Vegetation Risk Management
CATALYST’s INSIGHTS Vegetation Management replaces fixed maintenance schedules with condition-based working informed by regular network-wide intelligence. Its insights enable arborists to optimize operations by focusing inspection and maintenance crews on areas where risk is highest. The solution also provides post-work verification to confirm the effectiveness of completed vegetation management activities. Additionally, it can deliver critical insights into the extent and relative intensity of vegetation damage following extreme weather events.
“INSIGHTS Vegetation Management expands CATALYST’s suite of risk monitoring solutions, equipping Utilities with essential intelligence to improve resilience and operational efficiency,” said June McAlarey, President and CEO of PCI Geomatics, “By leveraging advanced satellite technology, Utilities can actively target vegetation risks, reducing outages and ensuring safer, more reliable service for their customers.”
INSIGHTS combines high-resolution satellite imagery with Utilities’ and environmental data to identify high-risk trees and quantify threats. Unlike black-box AI models, it offers transparent, science-based risk assessments that can be customized to utility needs.
As a data-as-a-service (DaaS) solution, INSIGHTS integrates with Geographic Information Systems (GIS), Enterprise Resource Planning (ERP) platforms and field management tools, providing Utilities with accessible actionable intelligence. Developed through CATALYST’s extensive experience in Earth observation analytics and advanced library of processing algorithms, INSIGHTS Vegetation Management delivers reliable and precise risk assessments tailored to Utility operations.
INSIGHTS Vegetation Management is now available as the latest addition to CATALYST’s wide-area monitoring capabilities that also include INSIGHTS Ground Displacement Monitoring, change detection, and terrain modelling.
Coimisiún na Meán has today (06.03.2025) awarded €550,000 to deliver training and development initiatives for the Media Sector in Ireland.
Coimisiún na Meán’s Sectoral Learning and Development Programme assists organisations to undertake training, learning and development activities that support the broadcasting and audiovisual industries, and helps realise An Coimisiún’s aim of ensuring a thriving, diverse, safe, creative and trusted media landscape.
Coimisiún na Meán’s Media Development Commissioner Rónán Ó Domhnaill said: “Coimisiún na Meán is committed to ensuring a media landscape that is sustainable, pluralistic and participative, and that reflects and shapes who we are as a society. The Sectoral Learning and Development Programme underpins our work as it delivers training and development opportunities to those working in the media. By funding these initiatives, we can continue to support sector sustainability and capacity, and the ability of media workers to create content that reflects diverse voices and viewpoints in contemporary Ireland.”
During this round of funding, Coimisiún na Meán received 38 applications seeking a total of €1.2 million. The successful 29 applicants include organisations representing commercial and community media; industry specific groups such as producers, animators, and journalists; and advocacy organisations for gender, equality and inclusion, and promotion of the Irish language. The provision of funding to these organisations enables them to undertake of range of training and development activities, for example workshops, masterclasses, training programmes, seminars, and networking events.
Among the successful applicants awarded funding for 2025 are:
Craol – funding to support skills qualifications for trainers, workshops on mobile journalism and media production, the annual community radio féile, and other operational activities.
Ecoscope Limited – funding to support a sustainability demonstration day for electrical departments in film productions.
Storyhouse – funding to support a script and screen writing programme, and a panel discussion on Irish language film-making as part of the 2025 Storyhouse festival.
GORMMedia – funding to run a training course for early- to mid-career media makers from under-represented, and to deliver bite-sized workshops for local communities.
Mediastrong – funding for a pilot initiative to equip newsroom staff with essential skills to recognise and manage trauma effectively.
Women in Film and Television – funding to support representation at Berlinale: Power to transform – Global Forum for Women; the Canne Film Festival; and the Greater Later Summit
Oireachtas na Gaeilge – funding for Gradaim Chumarsáide an Oireachtais, and other Irish language development work.
Learning Waves Journalism Graduate Programme – funding for internships in commercial radio stations for journalism graduates
A list of successful Sectoral Learning and Development funding recipients for 2025 can be found on their website.
Coimisiún na Meán supports the development of a thriving media sector in Ireland through funding schemes including the Sectoral Learning and Development Programme, Sponsorship Scheme, Sound & Vision Scheme, and through its Journalism Schemes, covering Local Democracy and Courts Reporting.
In 2024, Coimisiún na Meán published the first Gender, Equality, Diversity and Inclusion (GEDI) Strategy for Ireland’s audio and audiovisual media sector, to enhance the diversity of the media sector in Ireland.
Today Alienware, a leader in high-performance gaming hardware, has unveiled an exciting lineup of six new gaming monitors, including the highly anticipated Alienware 27 4K QD-OLED Monitor, a CES 2025 Innovation Award Honore. This launch marks a significant moment for Alienware as it expands its monitor portfolio to cater to gamers of all levels.
Alienware has introduced three new QD-OLED monitors, bringing the total to five, including the revamped Alienware 34 Ultra-Wide QD-OLED Monitor. The new AW30 design language, inspired by extraterrestrial phenomena, seamlessly blends mystery, performance, and functionality across the entire Alienware family. Additionally, Alienware is expanding into new price bands, making its displays accessible to a broader audience and casual gamers.
Inspired by extraterrestrial phenomena—most notably the Aurora Borealis—this design philosophy seamlessly blends mystery, performance, and functionality while staying true to Alienware’s iconic identity.
New QD-OLED Monitors:
Alienware 34 Ultra-Wide QD-OLED Monitor (AW3425DW): Faster 240Hz refresh rate, improved connectivity, and certifications for G-SYNC, FreeSync Premium Pro, and VESA AdaptiveSync.
Alienware 27 280Hz QD-OLED Monitor (AW2725D): QHD resolution, 280Hz refresh rate, and an inviting price point of ~$549.99.
Alienware is also expanding its monitor lineup into new price bands, making Alienware displays accessible to more players worldwide. The new Alienware 34 Gaming Monitor (AW3425DWM), Alienware 32 Gaming Monitor (AW3225DM), and Alienware 27 Gaming Monitor (AW2725DM) offer customers a variety of competitively priced QHD gaming experiences that cater to any preference in size and screen format.
34” ultrawide (WQHD): For an expansive eye-enveloping experience.
32” for big desktop gaming: In a 16:9 standard aspect ratio.
27” for the same performance: In a more compact form factor.
The brand has lowered the barrier to enter 300Hz+ gaming with the unveiling of new Alienware 25 320Hz Monitor (AW2525HM). It’s designed for aspiring esports athletes seeking high-performance gaming solutions without breaking the bank. Offering a 320Hz refresh rate on a Fast IPS FHD panel, it delivers ultra-smooth visuals and minimal input lag – making it an exceptional choice for playing FPS and fast-paced games.
Yoon Lee, Senior Vice President of Alienware and Gaming at Dell Technologies said “The new Alienware gaming monitors sets a new standard for gaming displays, offering the world’s highest pixels per inch in any OLED or QD-OLED monitor. This latest innovation showcases Alienware’s commitment to redefining gaming experiences with unparalleled visual clarity, speed, and immersion, all while delivering stunning, life-like visuals and seamless gameplay that gamers and developers alike will appreciate.”
The online gaming landscape in Ireland has been changing rapidly, with new technologies transforming the way players interact with their favourite games. As we move toward 2025, Irish players are set to experience a more exciting, convenient, and innovative gaming environment. These advancements, from improved mobile experiences to quicker transactions, will define the future of online gaming in Ireland. Here are five key tech trends to watch in 2025.
Key Takeaways
Online gaming in Ireland is set for significant transformation with five key tech trends expected to shape the industry by 2025.
1. Mobile gaming will dominate as smartphones become more powerful and internet access becomes widespread.
2. Gaming platforms are prioritizing speed, aiming for under an hour withdrawal times to meet player demands.
3. Virtual Reality (VR) and Augmented Reality (AR) technologies will revolutionize the immersive experience in online games.
A new era of gaming in Ireland
Online gaming in Ireland is evolving, with mobile technology, immersive experiences, and faster transactions leading the charge. Players are demanding quicker, more secure, and more engaging gaming experiences. Charles Gagnon, Casinoble Reviewer, notes, “Technology is pushing the Irish gaming industry toward seamless, efficient, and exciting new experiences.”
1. Mobile gaming: A mobile-first future
Mobile gaming is reshaping how Irish players engage with their favourite games. With more powerful smartphones and widespread internet access, Irish players can enjoy seamless, high-quality experiences wherever they are. Charles Gagnon, Casinoble Reviewer, notes, “Mobile gaming will be central to Ireland’s gaming scene in 2025, offering immersive experiences on-the-go.” Expect continued growth in this area.
2. Gaming platforms: The growing demand for speed
Speedy withdrawals have become a top priority for online gaming enthusiasts, and Irish players are no exception. The rise of new Irish casinos is gaining momentum, as players demand quicker, more efficient transactions.
Gagnon explains, “Faster transactions are now a key factor in player satisfaction. Irish players are looking for platforms that offer swift withdrawals, ensuring that they can access their winnings without unnecessary delays.” In the coming years, more gaming platforms in Ireland are expected to adopt fast payment systems, offering withdrawals in under an hour, meeting the demand for instant gratification.
3. Immersive gaming’s future in Ireland: VR and AR
Virtual reality (VR) and augmented reality (AR) are set to revolutionise the online gaming experience for Irish players. VR will enable players to fully immerse themselves in virtual worlds, interacting with environments and other players in real-time. AR, on the other hand, will blend digital elements with the real world, enhancing traditional gameplay.
Charles Gagnon, Casinoble Reviewer, states, “As VR and AR technologies become more accessible, Irish players will enjoy a more interactive and immersive gaming experience, offering something truly unique.” As these technologies advance, expect more VR and AR games to emerge in the Irish gaming market.
4. Artificial Intelligence: Personalised Gaming
Artificial Intelligence (AI) is already making its mark on the online gaming industry, and by 2025, it will play an even more significant role. AI will help game developers create smarter, more intuitive game mechanics and offer players highly personalised experiences. Whether it’s suggesting games based on your playstyle or providing advanced customer support, AI will continue to enhance the user experience.
Gagnon adds, “AI is already shaping the way Irish players interact with games. In 2025, we expect AI to take things further by offering tailored recommendations and more sophisticated in-game features. It’s about making the gaming experience feel more connected and personalised.”
5. Blockchain: Boosting Security and Transparency
Blockchain technology is poised to transform the Irish online gaming landscape by offering enhanced security and transparency. With growing concerns around privacy and fraud, blockchain ensures that all transactions and game outcomes are verifiable and secure.
““Blockchain will be a game-changer for Irish players, providing greater trust and fairness. As this technology evolves, expect more Irish platforms to integrate it, making online gaming safer and more reliable.””
– Charles Gagnon, Casinoble Reviewer
Bright Future Ahead for Irish Gamers
The future of gaming in Ireland is promising, with emerging technologies transforming the landscape. From mobile gaming and faster transactions to immersive VR experiences and secure blockchain integration, Irish players can expect a more dynamic and efficient gaming environment. As these trends continue to grow, Ireland will lead the way in offering innovative, secure, and thrilling online gaming experiences by 2025.
Now more than ever drivers are turning to TikTok for guidance and advice for all things relating to their cars. #CarTok has become a booming niche, with over 876 million videos around tips and hacks, interior trends and more for your vehicle [1].
With a growing number of #CarTok videos, Auto Trader, has analysed over 100 TikTok videos to determine whether the advice given should be followed by drivers or should be met with caution.
The #CarTok niches that should be met with caution
81% of car cleaning videos could lead to more damage to your vehicle
After analysing a sample of car cleaning related videos on TikTok, Auto Trader found that 81% contained tips which should not be followed as they could damage your vehicle.
Many of the ‘hack’ videos used household items like toothpaste or coconut oil to remove marks, while others advised drivers to use items such as a mop to clean the exterior of their car. In some cases, drivers were even advised to attach a toilet brush to a drill to remove dirt from their car mat. While drivers might find using common household objects to clean their cars appealing, Auto Trader advises people to always use specialist products to avoid potential damage from harsh chemicals or unsuitable objects.
90% of car repair videos should be met with caution
TikTok searches for “car repairs” reach a staggering 365,000 searches each month, as an increasing number of drivers are turning to TikTok for help with their vehicles [2]. Many of the car repair videos analysed were from mechanics showing how to professionally fix damages such as car scratches or how to perform a car service. While these videos offer practical advice, these hacks shouldn’t be followed if you are inexperienced as it could lead to more damage in the long run.
The #CarTok niches with the most helpful advice
72% of car maintenance tips are helpful to drivers
Many drivers may not understand the preventative maintenance checks they can do regularly to spot any issues ahead of time, with drivers increasingly turning to TikTok for advice on car maintenance.
Auto Trader’s research found that 72% of car maintenance videos are helpful to drivers. Many of these TikTok videos were created by professionals offering accurate, detailed and useful advice. Some tips included how to check your shock absorbers, prepping your vehicle for colder weather conditions and how to check your oil and tyre pressure.
68% of driving tips videos are helpful, especially for learner drivers
TikTok is known for its short form content, allowing complex information to be condensed into more manageable chunks. Many of the videos around driving tips are targeted towards learner drivers. 68% of these videos offer practical advice for learner drivers and are often created by driving instructors. They provide practical tips ahead of your driving test or how to know when you’re ready to take your test.
Erin Baker, Editorial Director at Auto Trader comments: “TikTok is becoming one of the go-to search engines, offering inspiration and education content from experienced creators. But drivers should be wary as many videos on TikTok are intended to shock audiences and to gain traction and engagement. We found that a staggering 59% of the videos offer advice that is not recommended to drivers and could potentially leave your vehicle with more damage if followed.”
Lease vehicle owners should be cautious of car hacks they see online. While these tips might offer quick, cost-effective solutions, they can lead to further damage that your lease agreement won’t cover. Although maintenance packages within your lease agreement cover basic wear and tear, drivers are advised to consult professionals to avoid any unexpected charges at the end of their agreement.
The instax WIDE Evo Hybrid Camera has been the latest camera I have been testing over the last few weeks and as always with instax it is a step back in time but current and if you are a fan of all things nostalgia you know the drill with these cameras we have been reviewing for some years now.
This camera again is bug but so what, might not be ideal to put in your bag but doable for some if you are one to take photos when out with your friends and family it is a talking point when taken out so and people do not realise instant photos can still be done like rather than take one on your phone have this camera at hand and get your photo there and then.
There is lots going on with the WIDE Evo hybrid when it comes to features and several buttons to mess around with for me an overkill I am a point and shoot but having played around with this I can see why these features are there and again I am not one to edit photos once taken either but there is features galore all listed below and the editing options at hand.
With the big screen you see more and you also have wide angle shooting with this camera it is pretty cool all the options here and the array of buttons to play around with is a photographers dream. You have your focus lens, You have ten lens effects and ten film effects to begin with the dial on both sides you can scroll through them all we demo all this in the video review and also some of this in the unboxing video
There is a button up top for film style too with cool effects and then you have the lens to chose effects that suit you then you move down to the navi key and other buttons under the LCD display for more options and of course in image editing options, there is so much here to do for the real photography enthusiast. You have a dedicated shutter key this time it is not a button but a lever I would call it and below is the wide angle switch and you can notice the difference here unlike you can even on some phones today. You get your power on/off dial too this time rather than a button.
The stand out feature probably is the print crank which takes you back to days of old here and again people were somewhat looking at me funny when I took it out one night explaining to them how this works and what these cameras do.
You can add a micro SD card if you want and again print images from this and connect to the app if you wish and of course connect to their printers which is also cool. as for the image quality it is decent you can load them on to your laptop if you like and scroll through them there or the screen on the camera itself you have the best of both worlds here you can also connect to your phone and share.
instax WIDE Evo app
front
rear
Features
Integrated Wide Angle Option
WIDE Evo features the widest lens on any instax™ instant camera, at 16mm. Users can choose to take images at the standard width, or opt for Wide-angle Mode, which maximizes the camera’s lens capabilities to get all of the action into the photo.
10 Lens Effects x 10 Film Effect Options
Like the instax mini Evo™ instant camera, WIDE Evo features 10 lens effects and 10 film effect options, offering 100 different combinations for users to express themselves. WIDE Evo adds Degree Control, which allows the user to determine the degree to which each lens effect is applied to their image.
Enhance The Look Of The Image
WIDE Evo offers 6 film styles to customize images even further, with options including normal, a cinematic look with black bars across the top and bottom of the image, a classic film strip look, a traditional date/time stamp format, a contact sheet look, or a vintage collodion process effect.
Selfies, Storage, and More
WIDE Evo also features a 3.5-inch LCD Monitor on the back of the camera to allow users to view added effects and edits and is supported by a built-in Lithium-ion battery which enables the camera to print up to 100 images per charge, depending on the specific use case. A Micro SD card slot (Micro SD Card sold separately) ensures there’s plenty of room to store additional images for later enjoyment (approximately 45 images can be stored in the camera’s internal memory), while the Selfie Mirror helps users nail selfies every time.
Film Styles
Exercise your creative control with five film styles (plus standard output). From cinematic to date stamp to film strip, each one delivers a unique analog-like effect burnt into the image to set your pictures apart.
Normal / Cinematic / Collodion Process / Contact Sheet / Date Stamp / Film Strip
Degree Control Dial
Satisfy your vision with the Degree Control Dial. Simply twist the lens to play with your chosen lens effects, creating subtle or dramatic images (and everything in between).
Wide-angle Lens
The instax WIDE Evo™ expands your view to capture more of the action, as it happens. And by using a single compact lens, whether Wide-angle mode is switched on or off, image quality is truly impressive.
Design Focused
Analog aesthetics
Finished in a modern, yet sophisticated design, and sporting a premium charcoal grey body with jet-black colour accents, this hybrid camera looks as good as it shoots.
Print Crank
Reminiscent of an analog experience, rotate the print crank located on the side of the camera to begin the printing of your latest creations.
Shutter Lever
Press the shutter lever down and feel the satisfying, responsive ‘click’ of the shutter as each photo is taken. Want to ‘lock’ the focus? Half press the lever.
Lens Cap
A premium lens needs a premium lens cap to protect it when not in use. Which is why the instax WIDE Evo™ comes with a handy detachable lens cap.
Wide-angle Switch
Effortlessly switch from wide-angle scenes to intimate moments using the wide-angle switch (handily positioned on the front, so you don’t have to take your eye off the shot).
Easy scrolling
On the left you have the Lens Effect Dial, on the right the Film Effect Dial. Both satisfyingly manual. Both easy to scroll through. Each perfect for turning the ordinary into extraordinary.
Degree Control Dial
Circling the lens you’ll find the Degree Control Dial, a ‘disc’ that your fingers can glide round, helping you change the degree of your shot to discover your exact vision.
Selfie Mirror
Some only see what’s in front of them. Not you. The selfie mirror, positioned on the front of this hybrid camera, lets you capture what’s usually behind the camera… you!
USB-C Charging
Unleash the full potential of the instax WIDE Evo™ by keeping it fully charged. With a USB-Type C port, plugging in for power couldn’t be easier.
LCD Screen
The high-resolution LCD screen on the rear gives you complete accuracy – what you see is what you print – helping you turn your vision into a physical, WIDE-format photo.
Tripod Mount
Fully equipped with a threaded hole, the instax WIDE Evo™ is tripod-ready. Useful for remote shooting, night-time shots or composites that require that extra steady ‘hand’.
Printed images, shared
For safe keeping
Insert a microSD card (sold separately) into the microSD card slot to back up your images – perfect for ultimate peace of mind, and ideal for those who want to ‘carry’ even more photographs.
Prints. From your camera roll
Not all photos are lucky enough to be shot on the instax WIDE Evo™. Which is why this hybrid instant camera also accepts shots from your smartphone, before dutifully printing them.
Inspiration at your fingertips
Explore the Discover Feed tab in-app for a daily boost of inspiration. A place where you can see and download the settings from other users’ images, ready to be used when the shot calls for it.
Social zone
Instantly share your WIDE format images via your smartphone. Pair the instax WIDE Evo™ with your smartphone, save your instax™ photos as digitally framed shots, then post your favourites to your social in a variety of creative templates.
Conclusion
Over this is a really cool camera with lots of features on board and takes decent photos, with the ability to share and print said photos via your phone or compatible printer makes it even more enjoyable to use and is a great talking point when taken out in a crowd.
Just Eat, Ireland’s leading on-demand food delivery platform, has today announced it will be rolling out its Artificial Intelligence (AI) Assistant to empower everyday convenience. The programme will provide consumers with even more innovative ways to order on Just Eat. The AI Assistant was first tested in the UK in 2023, and is now being rolled out in Ireland, among other markets over the coming months.
With the roll-out of Just Eat’s new AI Assistant, consumers will now be able to search and place their orders through text ordering and receive personalised recommendations. This includes helping consumers discover new restaurants and meals, creating a more efficient and seamless selection process on the Just Eat platform.
Beyond enhancing the selection process for food, groceries, and non-food items, the AI Assistant also enhances customer support. It can summarise reviews, highlight key details about restaurants and stores, and tailor suggestions based on customer preferences. Additionally, it helps direct users to further support when needed. As Just Eat continues to expand and refine this service, the goal is to leverage consumer feedback to improve the experience, introduce new features, and optimise before rolling out more widely.
Amanda Roche-Kelly, Managing Director, Just Eat Ireland said, “As a technology-led company, we are constantly looking for ways to drive innovation within the food delivery sector. We are wholly committed to investing in emerging technology that allows us to not only continuously deliver a positive experience to our customers, but also to improve engagement with our restaurant partners through the platform.”
“While Just Eat has leveraged AI to support various facets of its business for some time, leveraging it to enhance the way we deliver services, makes perfect sense. By offering Irish consumers more choice and convenience, be that in terms of food takeaways or grocery and convenience items, this helps us maintain a best-in-class user experience, which benefits everyone, including our extensive network of restaurant and grocery partners.”
Just Eat Expands Drone Delivery Footprint
Just Eat is committed to implementing innovative solutions to deliver a positive customer experience, and the launch of Just Eat’s AI Assistant comes as the company announces an extension of its partnership with Manna Drone Delivery to roll out the use of drones for deliveries in Ireland. The company previously worked with Manna as part of a pilot in Galway in 2021.
Starting in Ireland, with plans to roll the partnership out in other markets across Europe, this service provides a new delivery option for customers, enabling them to receive their orders from participating partners via drones, which will be deployed from local delivery hubs operated by Manna. Once the food has been loaded onto the drone, customers will receive their orders in as little as three minutes.
The aim of this partnership is to improve operational efficiency during peak times, giving customers flexibility and convenience in how they receive their order, helping to drive a more efficient customer experience.
This partnership marks a significant step forward in revolutionising food delivery in Ireland, combining Just Eat’s commitment to convenience and Manna’s cutting-edge drone technology to offer faster, more innovative service to customers.
“At Boojum, we’re always looking for innovative ways to enhance our customer experience and to stay ahead of the curve and integrating Manna Drone Delivery with Just Eat encapsulates that. Speed, convenience, and quality are at the heart of what we do, and this partnership allows us to bring our fresh, bold flavours to customers in a whole new way. We’re excited to be at the forefront of this concept and can’t wait for more of our customers to experience their favourite Boojum meals delivered by drone,” commented Rob Powell, Head of Operations at Boojum.
