Category: Tech News

Pinergy and climote partner to market smart new immersion controller #Pinergy #Climote

Pinergy, the smart energy supplier delivering clean electricity has today announced an energy efficient partnership initiative with climote, one of Europe’s leading brands in the home energy technology sector.  The partnership will see the soon-to-be-launched climote Smart Immersion Controller available as part of a ‘Pinergy Lifestyle H2O’ plan supporting the sustainable energy needs of families with smart meters.
The Pinergy Lifestyle H2O plan enables Pinergy’s customers to avail of an attractive discount unit rate of 5c per kilowatt-hour (kWh) between 4am and 7am, when using electricity to heat the water in their immersion tank. This plan is both more affordable and environmentally friendly than many existing carbon-based alternatives in the market as it fully utilises Pinergy’s 100% renewable energy supply.
Commenting on this latest innovation partnership for Pinergy, Enda Gunnell, chief executive at Pinergy said: “At Pinergy, we are driven by leveraging smart technology, deep partnerships and a passion for empowering everyone to play their role in creating a sustainable energy future.  The introduction of our Pinergy Lifestyle H2O plan and its integration to the new climote Smart Immersion Controller is another game changer for consumers looking for a better and more carbon friendly way to heat water.”
The new climote Smart Immersion Controller replaces the traditional sink/bath switch with a more sophisticated wall-mounted controller that is linked to sensors placed on the water tank. The product, which can be fully installed in less than 90 minutes, visually displays how much usable hot water is in your tank, allowing you to boost supply at the touch of a button and easily manage the clock settings to avail of the most competitive electricity rates over a 24-hour period.  The climote Smart Immersion Controller can also be operated via the climote Smart Immersion App, so you can view and boost your hot water from anywhere and at any time.
Eamon Conway, CEO at climote said: “Hot water heating typically represents 20% of our home energy usage, generated mostly from a fossil fuel source such as an oil or gas boiler. From our research many customers highlighted that they would like to contribute to a clean energy future but are unsure where to start. Teaming up with Pinergy with this new H20 tariff means that consumers can now heat their hot water with renewable electricity, allowing them to both reduce energy usage and to get started on their decarbonisation journey.”
A smarter way to heat water – ​​​Pinergy and climote partner to market smart new immersion controller ​​(From left to right) Enda Gunnell, CEO at Pinergy pictured here alongside Eamon Conway, Managing Director of climote and Irish comedian, Colm O’Regan. Pinergy has announced its partnership with climote, one of Europe’s leading brands in the home energy technology sector to provide Smart Immersion Controllers as part of a ‘Pinergy Lifestyle H2O’ plan supporting the sustainable energy needs of families with smart meters.
Earlier this year, Pinergy became the first energy supplier in Ireland to launch a set of discounted energy plans for homes with smart meters installed, under its Pinergy Lifestyle brand.  The Lifestyle bill pay plans include a “Work from Home” plan, a “Family Time” plan and a “Drive Time” plan for those families looking to charge their electric vehicles (EVs) overnight.
Pinergy has also recently partnered with other forward-thinking businesses including Ohme, a specialist provider of innovative smart charging technology for electric vehicles, Synoptic, an advisory firm for telecoms, technology and Internet infrastructure and eLight, Ireland’s leading Light as a Service (LaaS) provider.
Pinergy has collaborated with Irish comedian Colm O’Regan to create an upcoming selection of short videos which explain and outline the benefits of the climote Smart Immersion Controller as well as the launch of the Pinergy and climote partnership.  For further information on Pinergy Lifestyle and the new climote Smart Immersion Controller, you can also visit: https://pinergy.ie/home-electricity/lifestyle-landing-page-h20-time/

BenQ Launches Faster 1ms MPRT 165Hz Gaming Monitor #BenQ #Gaming

BenQ, a global leader in display technology and solutions, is launching the latest models in its MOBIUZ gaming display series; the EX2510S and EX2710S. Both are perfect for competitive gaming, such as SimRacing and EgoShooters as well as enhancing story-driven games for a smoother and more immersive experience. 

With an improved refresh rate from 144Hz to 165Hz, the new EX2510S/EX2710S puts an end to blurriness, delay and digital artifacts. This new gaming monitors are bursting with impressive features that will make gamers’ heart beat faster, such as the lightning-fast 1ms Moving Picture Response Time (MPRT), 99% sRGB IPS panel display for a balanced and accurate gaming picture and FreeSyncTM, Premium for a smooth gaming experience with annoying vibrations. BenQ’s HDRi technology further optimises colours and contrasts to create an unbeatably immersive experience that leaves gamers on the edge of seats.

The Light Tuner also allows you to choose from 20 colour settings, so whether you play FPS or RPG you can create the perfect gaming environment for you. Add to that Colour Vibrance and Black eQualizer technology which allows you to see your targets in any setting. So, whether your enemies choose to hide in the shadows or in the woods, these features will make visible against any background without overexposing the bright areas. 

The built-in treVolo sound system creates an unforgettable, immersive atmosphere for players absorbed in the gaming action. This helps to provide an accurate perception of other players’ whereabouts at all times with detailed audio, making the EX2510S/EX2710S the perfect choice for epic adventures, action thrills, and heart-raising racing. 

Hit the ground running and dive into your gaming world with Quick OSD and Scenario Mapping features. The Quick OSD allows you to set up and switch to your frequently used game settings quickly. When you plug into your game console, Scenario Mapping self-adjusts to the current video input signal and loads your personalised game settings. You can access different game scenario quickly by switching the input without wasting time on readjusting settings. 

Key Features

  • 99% sRGB IPS panel with HDRi, FreeSyncTM, Premium, 1ms MPRT, and 165Hz for utmost smooth gameplay 
  • Immersive gameplay on the Full HD 25” or 27” screen
  • Two speakers powered by treVolo for audio immersion 
  • New Quick OSD and Scenario Mapping to dive into the game right away
  • Multiple ports offering access to all kinds of devices
  • Viewing flexibility with the height adjustment stand
  • BenQ proprietary eye-care technology for viewing comfort 

Twelve South introduces the ActionSleeve 2 armband for Apple Watch

Twelve South, an innovative Apple accessories designer, today introduces the ActionSleeve 2, a fabric armband that makes working out with the Apple Watch even better by giving users the option to wear it wherever it’s most comfortable, not just the wrist.

The Apple Watch is the most advanced health & fitness device ever, but the wrist is not always the perfect place to wear it. Sports like kickboxing, weightlifting and crossfit training often require protective sports gear and full wrist mobility that can rule out the use of Apple Watch on the wrist. The ActionSleeve 2 enables users to position the Apple Watch on the upper arm or bicep where it’s still in view and controllable.
When placed higher on the arm, ActionSleeve 2 ensures that the sensors on the Apple Watch remain in close contact with the body so that users can continue to track their activity via apps such as Apple Fitness+. Comfortable to wear, the ActionSleeve 2 is made from a hand-washable non-allergenic material that is soft against the skin. Extra fabric is placed beneath the hardware to eliminate any rubbing or pinching.
Twelve South Action sleeve 2 for Apple Watch
Compatible with Apple Watch Series 4,5 and 6, the ActionSleeve 2 has a protective frame which helps shield the watch from accidental bumps and scratches. The screen, crown and button remain fully accessible and functional at all times. ActionSleeve 2 gives users a whole new way to utilise the Apple Watch, beyond the wrist. Whether cycling, playing golf, doing yoga or weights, users will be able to move more naturally without the Apple Watch getting in the way of their workout.
The ActionSleeve 2 is available now for £34.99 from Amazon.co.uk. It is available for both the 40mm (fitting arms up to 15in) and 44mm (fitting arms up to 17in) Apple Watches.

New AR glasses allow Yara Marine Technologies to provide remote service and training. #Yara #AR

Augmented reality (AR) provides interactive access to vessel environments, like a ship’s engine room. With limited vessel access during COVID-19, Yara Marine Technologies implemented AR technology for virtual vessel access.

“We have been experimenting with AR glasses for some time. When the pandemic stopped our service engineers from boarding vessels, we had the alternative ready. With AR technology we have the visual field of the ship’s crew members on our monitors. While talking to the crew we can make markings, draw, and add text to the various engine parts they are looking at. This is useful when giving instructions and a very efficient way of training. It allows us to offer the best expertise available to every one of our clients across the globe, at any time, thereby increasing the quality and responsiveness of our services, said Aleksander Askeland, CSO at Yara Marine Technologies.

AR creates a wide range of new business opportunities and has the potential to revolutionise many work processes. Yara Marine Technologies is now seizing the potential by using AR glasses to provide remote service and training to customers.

Continuous development

AR glasses are evolving fast with many different providers and functionalities to choose from. While this broadens the scope for how the technology may be employed, testing and development are required in order to identify potential challenges and to continuously optimise usage.

AR glases on monitor

– We recently completed a successful test run with our engineers in Shanghai using AR glasses to provide crew training in Japan. They tested a range of different functionalities with great results, such as the ability to draw instructions in the visual field of the crew being trained. There were some challenges with internet connectivity in the deepest parts of the vessel, especially in the engine room, which acted as a Faraday cage. However, these issues are now resolved as we continuously innovate and improve the system, said Jesper Hellström, Head of Research and Development at Yara Marine Technologies.

Using AR to reduce costs and establish greener business practices

The use of AR glasses comes with several benefits since it removes the reliance on extensive travelling. It also reduces costs, in terms of both time and expenses, and leaves a smaller carbon footprint.

– AR glasses are digital tools that will enable us to provide service and training in a more effective and agile way. Just the other day we did a yard inspection with workers walking around for us with AR glasses while receiving different instructions. For our customers, AR technology results in increased value of services received. In addition, less need for travelling will cut costs for all parties involved, and decrease the emissions associated with our work. That means a lot to a green tech company like ours, concluded Askeland.

How Has Online Trading Changed Over The Years And What You Need To Know

Technological Advancement Has Changed The Face Of The Online Trading Industry

A few decades ago, online trading was completely different. The commission rates for all types of trade regardless of if you were trading one or one million shares was very high. Right from the brick-and-mortar methods of trading to people now being able to so from the comforts of their home, the concept has completely advanced for the good. 

Sophisticated And User-friendly Platforms

If you are a newbie or a seasoned trader, you must have definitely noticed the advanced trading platforms that are sophisticated and simple to use for both selling and purchasing securities. One of the top brokerage eToro platforms is easy to get acquainted with and soon enough you can place orders, follow price trends and make a decision if you want to hold or sell a stock by merely clicking on a mouse or the screen of your mobile phone. This is a huge leap forward from the traditional form of trading wherein you had to call licensed brokers to place your orders or actually visit physical locations to trade. The commissions on such platforms are nominal so the effort that you put in is completely worthwhile. This allows every person from any financial earning background to enter the trading market.

Lower Investment Entry

Another good benefit that technological advancement has brought in for trading is that it has lowered the investment barrier for entry. This has led to a substantial increase in the number of people who are investing in trading. Like for example, the minimum eToro deposit is just $50 so you can start investing with that amount on an underlying asset. With the advanced online trading platforms and apps made available for everyone to use, anyone who is looking for investing in trading can now do it very easily. The need for face-to-face interactions with brokers or even calling them has become obsolete. By merely going on one of the trading platforms, you can download the app, create an account, enter account information and you can start trading. You can start with several investments with a small amount of money. The barriers to the entry of trading online have been completely destroyed. Even during the pandemic, more people resorted to online trading as a means of earning income. 

Artificial Intelligence In Trading

What the financial institutions have been stuck with for decades has been changed with the role of artificial intelligence. AI can help analyze securities and help people make smart investment decisions. It is helping in enhancing the core operational process and is an excellent tool for all online trading investors now. With the help of AI, investors can minimize errors, get more accurate predictions, and trade with better efficiency.  Even small, medium, and large companies are using AI technology for their operating models. Firms can use AI to help them manage portfolios, execute smart trading patterns and provide improved customer service. 

Mobile Technology For Online Trading

 

Smartphones are now almost an extension of every human hand. They are used for listening to music, shopping, or even participating in a global conference through a video call. As mobiles have become a part of people’s everyday life, it has even made its mark in the online trading industry. Several websites are now investing in mobile-friendly platforms for investors. This has a positive impact on the investors. They can now get access to the live updates of market trends within seconds. Trading is now not limited to any timeline but can be done 24 hours a day from any location in the world. As more people use the smartphone for trading, there is a phenomenal growth in the trade market. Tools like the history of specific trade, charting tools, trading feedback, and market sentiment are now instantaneous. This is great news for both new and seasoned traded. They can make informed decisions very quickly without wasting any time. The learning curve has drastically reduced. 

The Future Of Online Trading

With all these technological advancements and the increase in the number of people using online trading as a way of earning more income, the future of online trading looks bright. It surely is not going to be phased out. As the global economy will always be active so will the traders. Modern and more technologically advanced methods will only increase the activity of trading online. Not to forget, the incorporation of AI will only lead to more sophisticated ways of trading and soon this market will be a leading option for everyone to make their money. With a little bit of commitment and effort, online trading can be the answer to many people who are looking out for alternative means of income or a career change altogether. 

Now Available: PanaCast 50 video bar for insight driven collaboration in the hybrid world. #Jabra #PanaCast50

Following its announcement in April 2021, Jabra today confirms that the PanaCast 50 is now shipping and is certified for Microsoft Teams and Zoom rooms. Engineered to be the world’s first new-normal-ready intelligent video bar, the PanaCast 50 reinvents meeting room video, audio, and intelligence for the ‘new normal’ workspace.

Jabra collaborated with Intel to provide a computer vision solution to help facilitate more engaging and productive meetings. The PanaCast 50 has been engineered to help businesses navigate the flexible hybrid way of working. Combining immersive video, world-leading audio technologies and cutting-edge Artificial Intelligence, the PanaCast 50 completely reinvents meetings and collaboration.

More natural and productive collaboration 

Jabra leveraged Intel technology to deliver intelligent zoom, active speaker detection, and other innovative capabilities – all to streamline and optimise the conferencing experience. This technology powers the Virtual Director feature to automatically adjust the frame according to what’s happening in the meeting, allowing Jabra PanaCast 50 to detect active speakers and the flow of conversation, thereby delivering a remote meeting experience that’s fully immersive and responsive.

Three 13-megapixel cameras create an immersive 180° field of view in Panoramic-4K that covers the whole room. Patented real-time video stitching technology uses advanced algorithms to decide exactly the right way to live-stitch the video streams together in real time with ultra-low latency. From single person calls to full team meetings, this intelligent technology always includes everyone in the most optimum way.

The PanaCast 50 also features eight beamforming microphones with precision voice detection which are backed up with intelligent algorithms that remove disruptive noise. Four powerful Jabra-engineered speakers – two 50mm woofers and two 20mm tweeters – in a zero-vibration stereo setup fill the room with premium, high-definition audio, while the latest 2-way audio technology delivers more natural conversations.

Enhanced workplace safety

Businesses need to ensure the safety of their employees in the workplace. Jabra uses Intel-powered AI to deliver real-time people detection and counting that helps promote compliance with infectious disease protocols. Because of its 180° field-of-view, PanaCast 50 can achieve 100% coverage of the meeting room and provides the best opportunity to count everybody in the room.

Additionally, through the network interface, longer-term analytics data is available for IT administrators, enabling the business to make data-driven decisions about how they’re utilising their meeting spaces. Organisations will have an overview of how many rooms are being used, even when there is no active meeting, helping inform decisions on office space.

Data security 

Security and privacy are top concerns for organisations. The Intel Edge AI processing capabilities within the PanaCast 50 help keep sensitive data secure by eliminating the need to transmit video and audio data to the cloud. By performing the analysis directly on the device, cloud security and data-in-transit risks are removed from the collaboration experience. Additionally, because the experiences are powered on the device, not only are the risks of security breaches significantly minimised, the accuracy, speed, and overall quality of the experience are maximised.

Aurangzeb Khan, Senior Vice President of Intelligent Vision Systems at Jabra, says, “We are so excited to announce that the PanaCast 50 is now available for shipping. Without our partnership with Intel, we would not have been able to make our vision of an effortless collaboration experience become a reality. Their outstanding Edge AI technology has enabled us to deliver the first video bar of its kind, and we hope that the intelligent features we have created together will make meetings in the hybrid world of work as inclusive and collaborative as possible.”

Brad Haczynski,Vice President and General Manager, IoT Sales at Intel says, “Jabra is delivering a smart, more secure, and more natural collaboration experience with the PanaCast 50, powered by the Intel Movidius VPU. The AI technology enables more engaging and productive meetings which can lead to increased collaboration and innovation in the hybrid workplace.”

More at https://www.jabra.co.uk/panacast50

Jabra PanaCast 50 Key features and specifications:

  • Astounding sound from the world leaders in professional audio
  • Unique 180° field of view keeps everyone in the picture at a safe distance2
  • Virtual Director intelligently adjusts the video in real time for more immersive meetings2
  • Safety Capacity and Room Usage Insights generates anonymous room occupancy data for all your meeting rooms at once
  • Network-connected system enables easy remote management and data delivery
  • Real-time whiteboard streaming for more inclusive remote collaboration
  • Uniquely advanced system architecture and built-in dual Edge AI processors powers a range of intelligent features
  • Plug-and-play for fast setup and maximum ease of use
  • Easy installation, with a choice of wall mount, table stand and screen mount (VESA)3
  • Certified for Microsoft Teams, Zoom and Zoom Rooms, and works with Microsoft Teams Rooms as well as optimised for all leading UC platforms

Jabra PanaCast 50: Now available in Black and Grey, MSRP: £945

Find out more at https://www.jabra.co.uk/panacast50

Bird launches shared e-bike and smart bikeshare platform to meet demand for eco-friendly transportation. #Bird #Bikeshare #Micromobility

Bird, a leader in shared environmentally-friendly electric transportation, announced today the addition of shared e-bikes to its fleet of micro-electric vehicles and the launch of Bird Bike. Bird currently operates e-scooters in more than 250 cities globally and will bring its shared bikes and Smart Bikeshare Platform to select cities this year, including cities across Ireland.

The launch of the Bird Bike and Smart Bikeshare Platform comes as Ireland moves towards legislating for shared electric scooter schemes. While the Irish Government is drafting its Road Traffic (Miscellaneous Provisions) Bill, local Councils are preparing for launch in their areas, once electric scooters have been legalised.

The shared Bird Bike delivers on Bird’s commitment to broadening access to eco-friendly transportation around the world at a time when global demand for bikes and scooters has never been higher. With shared e-bikes, Bird will partner with cities that do not have, or are looking to supplement, an existing bike or scooter-sharing network to offer the highest quality vehicles and operations designed to meet the mobility needs of all riders.

“Shared e-scooters catapulted shared micromobility to the center stage of eco-friendly transportation in cities by providing more than 150 million zero-emission trips globally,” said Travis VanderZanden, founder and CEO of Bird. “We are launching our shared Bird Bike and Smart Bikeshare platform to meet fast-growing demand from cities and riders for more sustainable transportation options while expanding our serviceable addressable market by 5 billion trips per year.”

The Shared Bird Bike

Built with safety and durability as the focal points, the shared Bird Bike is a smart, connected vehicle that complements cities’ existing transportation networks. Each bike is equipped with a high-powered electric motor capable of powering riders up hills with as much as a 20% grade while its 75-pound frame and step through design offers riders of all sizes a sturdy yet maneuverable vehicle for increased safety. Additionally, the shared Bird Bike has a front basket for storage, large pneumatic tires for a smooth ride, and IoT features such as self-automating onboard diagnostics, geospeed technology and multi-mode geolocation to ensure compliant operations in cities and towns of all sizes.

bird bikeshare

Smart Bikeshare Platform Meets Demand for Eco-Friendly Transportation

Bird believes shared e-bikes and e-scooters should complement existing clean transportation and mass transit systems while being available and accessible to everyone. With its Smart Bikeshare platform, Bird can provide communities a robust suite of offerings including the Bird Bike, integrations with locally owned and operated bikeshare services, partnerships with transit apps for comprehensive trip planning, and access to additional eco-friendly transportation options such as e-mopeds provided by third parties.

Collaboration is at the heart of Bird’s operations; Bird is the first scooter operator to integrate with existing local shared bike and e-moped providers and transit apps. In Italy for example, Bird is partnering with Zig Zag, a local company, by integrating their vehicle availability directly in the Bird app to promote shared micromobility use. Bird is also working closely with groups like the North American Bikeshare Association (NABSA) and other transportation organizations around the world to bring these kinds of integrations to additional cities.

“Cities and riders are best served by efficient, collaborative and non-monopolized transportation networks,” said VanderZanden. “Our vision of smart, responsible bike sharing is to provide the best shared bikes and operations when cities need them, and having the foresight to offer the best support and multimodal integrations when they don’t. Cities, people and the planet win when there is greater access to eco-friendly transportation.”

Availability

Bird Bike, Bird’s newest vehicle built for shared use, will be available in select cities throughout North America, Italy, Spain, Germany, Ireland and France this year. Riders will be able to access Bird Bike via the Bird app’s effortless “scan and ride” experience and QR codes on each e-bike.

Cities and others interested in bringing Bird Bike or Bird’s Smart Bikeshare platform to their communities can email hello@bird.co for more information.

 

Bird In Ireland

Bird is eagerly anticipating the passage of the Road Traffic (Miscellaneous Provisions) Bill 2021, which will legislate for the use of Powered Personal Transport (PPT) vehicles including electric scooters. It is currently engaging with local councils, businesses and other organisations throughout Ireland to help them prepare for the introduction of e-scooters.

Charlotte Bailey, General Manager, UK & Ireland at Bird said: “Bird is delighted to make this really exciting announcement today, especially as Ireland will be one of our priority launch markets. We know how important multi-modality will be to Councils and with this announcement, consumers in their area will have the choice of Bird’s electric scooters, the Bird electric bike and even bikes from the existing operators in their locality, all on the one platform. With this announcement, Bird will now be the most experienced operator in the market, with the broadest offering for Councils and consumers, and we look forward to the journey towards safe and sustainable transport in Ireland.”

The payment technology used in online bookmakers

Despite the fact that some gambling operators give their users the chance to bet for free, most online bookmakers will require them to make a deposit. Consequently, every punter needs to visit the payment section and learn more about every banking solution. Unfortunately, most inexperienced bettors forget that, which is why they often choose an online bookie that does not provide any deposit options they use.

Let’s check out what you should be aware of regarding the entire payment process before you start betting.

Almost every online bookie uses a lot of e-wallets

Unless you pick one of the so-called “local bookmakers” that is only available in certain countries, you will probably have the chance to use several e-wallets to add money to your account. In fact, if you read this detailed report of Melbet, you will see that even one of Europe’s most prominent names offers its clients multiple e-wallets, such as Neteller, ecoPayz, Skrill, Qiwi, and so on.

The reason why so many brands use e-wallets is that they are popular in many countries. Consequently, there is a pretty good chance that most of their customers can use them to make a deposit.

Another thing that should be noted is that e-wallets use the most advanced encryption process. If we put the cryptocurrencies aside, things like PayPal, Skrill, Qiwi, etc., are among the safest payment alternatives in the world. Needless to say, this makes them the preferred option by many users.

Many online bookmakers started to pay more attention to cryptocurrencies

Although most people worldwide still don’t understand how they work, some digital currencies are becoming more popular every day. That’s why it was just a matter of time before they found their way into online betting.

In addition to the fact that the bookies could potentially earn more from cryptocurrencies, some operators like Melbet prefer to utilise options like Bitcoin and Litecoin because they are safe to use. As a result, people who decide to fund their accounts using one of these alternatives don’t have to worry about their personal and banking information.

Unfortunately, not every online bookie offers fast cryptocurrency transactions. As you know, crypto payments are not as advanced as classic banking transactions, which is why you may have to wait up to several hours before the funds arrive in your account.

Most gambling websites use different security tech to ensure users make safe withdrawals

Besides checking the different deposit options, customers also have to learn more about the withdrawal process. After all, you will probably have to pull out your winnings at some point in the future.

What’s interesting is that some gambling operators employ small teams that review every withdrawal request. They have to ensure that the user has not violated any of the T&C and has successfully completed the account verification process.

After this procedure is over, your withdrawal request uses the same encryption technology that’s available for the deposits. In other words, if you can make a safe deposit, you shouldn’t have any problems claiming your winnings.

What’s the effect of modern-day technology on bookmakers’ customer support departments?

Some of the technological advances that we got to see in the last 20 years definitely affect us one way or another. Whether it’s watching television, playing sports, or using the computer, there is something new and unique that wasn’t available several years ago.

One of the industries that were heavily influenced by the newest technologies is gambling. Since most people can access the internet, online gambling became way more popular than before. Many operators have clients from different parts of the world.  In order to take care of the users’ queries, some of the leading online betting platforms have experienced customer support departments.

Thanks to the latest technology, accessing the customer support team has never been easier. With that being said, let’s check out the situation now and what we can expect from the future.

We can use all sorts of contact options

As you probably know, there are loads of different contact options that you can use to access the customer support team. If you take a look at this review of Bet365 USA, you will see that one of the industry-leading operators allows clients to test several options.

The majority of sports betting sites provide users with three different ways to reach out to the support team – live chat, email, on-site message form. Even though those things work great, we live in a world of social media, so it is definitely a good idea to take advantage of it.

Luckily, there are brands that realise the potential of things like Facebook and Instagram. Besides learning more information about different things, you can use those options to contact the customer support department.

Sometimes, you may have the chance to watch different videos that will help you 

Thanks to places like YouTube, video sharing has never been easier. That’s why some gambling operators decided to make use of this platform by creating step-by-step video guides and uploading them to their websites.

In most cases, the videos are enough to resolve your issue, which means they can save you a lot of time. As you probably know, some of the big gambling websites like Bet365 USA have multiple customers, which means that the support agents may not be available every time you want to contact them.

There will definitely be even more contact options in the future

If we take a look at all of the new inventions that were created in the last couple of years, we can only imagine what it will be like in the future. Online customer support is really important for every business, and iGaming is no exception. That’s why we believe there will be many more contact options that we can avail yourselves of.

One of the features that we expect to try out would allow the support agent to help us by accessing our computer. There are several applications that allow us to do that even today, but they are not popular among gambling websites.