Category: Business

The Ultimate Guide to Choosing the Perfect Hotel Management Software for Your Property in 2023

In today’s technology-driven hospitality industry, integrating the right property management system for hotels has become crucial for staying competitive and delivering exceptional guest experiences. As we enter 2023, contactless payment systems have become the norm, and major hotel chains like Hilton are revolutionizing guest experiences through personalized room controls via smartphones.

Among the various technological advancements, hotel management software stands out as the backbone of a property, ensuring seamless coordination among different departments. From capturing valuable guest preferences to offering fully contactless experiences, the capabilities of this software are vast.

Selecting the ideal software solution for your property is a daunting task with numerous options available in the market. However, having a comprehensive checklist of key considerations can simplify decision-making.

If you aspire to make your hotel more technologically advanced and seek a new system that aligns with your specific requirements, this article will guide you through the essential steps to get started.

Preparing for the Right Choice

Before embarking on the selection process, it is essential to undertake a series of preparatory steps that will lay the foundation for making an informed decision:

Identify Your Hotel Type 

Begin by creating a comprehensive profile of your hotel, considering various aspects such as the size of your property, location, range of services offered, target markets, available amenities, and rooms. For instance, if you are the owner of a medium-sized hotel situated in Germany with a room count ranging from 30 to 50, strategically located near popular tourist destinations and benefiting from excellent local infrastructure, understanding these specific characteristics will prove instrumental in determining which software features will best align with and enhance your operational requirements.

Define Your Business Goals 

Gain a clear understanding of your expectations from the hotel management software and identify the challenges you aim to address through its implementation. Additionally, carefully assess the reliability and trustworthiness of software providers in the market. To streamline this process, we will explore a range of standard requirements typically sought by hotel owners and demonstrate how a modular Hotel Management System can effectively cater to the diverse needs of the industry. This comprehensive analysis will provide valuable insights into the available options and functionalities.

Evaluate Software Features 

Once you have identified your hotel type and defined your business goals, it is time to evaluate the features and capabilities of different hotel management software options. Look for a comprehensive Cloud-based Property Management System (PMS) with a Front Desk module that can efficiently handle the main administrative processes of your hotel. Additionally, consider the inclusion of a Channel Manager, which will enable you to effectively sell your rooms across various Online Travel Agencies (OTAs) while ensuring real-time synchronization to avoid overbookings. A website with a built-in Booking Engine is also crucial for gaining direct bookings and reducing dependence on third-party OTAs, ultimately saving on fees.

By diligently following these preparatory steps, you will establish a solid framework to guide you in selecting the most suitable hotel management software for your unique requirements and operational objectives. Taking the time to meticulously evaluate your property’s specific needs and align them with the available software solutions will ensure a successful implementation that maximizes operational efficiency and enhances the overall guest experience.

By carefully considering these key points and conducting thorough research, you can make an informed decision when selecting a Hotel Management System that aligns with your needs, business goals, and guest requirements. Prioritize software solutions that enhance the guest experience, improve marketing strategies, automate daily operations, and offer scalability for future growth. Investing in the right software will streamline your processes and increase efficiency, guest satisfaction, and overall success in the highly competitive hospitality industry.

“I need a system that would help me automate even more operations on my property.” 

If you desire a higher level of automation beyond basic administrative tasks, there are additional features that can significantly benefit your hotel.

Quick Check-In 

Streamline the check-in process for your guests by offering a quick check-in option. This allows guests to skip waiting lines at the front desk, save time, and maintain physical distancing. By enabling guests to fill out forms and upload necessary documents in advance, you can ensure a smooth and contactless check-in experience.

Fast Room Access

Enhance guest satisfaction and efficiency by providing fast room access. Once guests complete their self-check-in and submit their registration form, they do no need to wait at the front desk. They can proceed directly to their room, eliminating unnecessary delays.

Keyless Entry 

In the age of contactless experiences, implementing a keyless entry system can be a significant advantage for your hotel. Enabling guests to use their smartphones as room keys adds an extra layer of convenience and safety, enhancing the overall guest experience.

“My hotel needs a PMS and its application.” 

A dedicated mobile application for your hotel can offer many benefits. It can serve as a platform for upselling your services and allows seamless communication with guests, online payments, and fast self-check-ins. Consider the following customization options for your app:

Basic Customization 

You can start with a customizable app template and personalize it with your hotel’s logo and color scheme.

Unique Design 

Choose a provider that can create an app that aligns with your hotel’s branding and aesthetics for a more distinctive look.

Complete Customization 

If you have specific preferences and requirements, opt for a provider that offers complete customization, allowing you to tailor the app to your specifications. A unique hotel application tailored to your property can give you a competitive edge and provide guests with a higher level of secure and contactless service.

Conclusion 

In conclusion, selecting the right hotel management software is a pivotal decision that can significantly impact your hotel’s success. By carefully evaluating your hotel’s characteristics, defining your business goals, and considering essential features such as a cloud-based PMS, channel manager, and website with an integrated booking engine, you can streamline operations and enhance guest experiences.

Advanced features like intelligent task management, accounting and invoicing capabilities, a central reservation system, and contactless options such as quick check-in, fast room access, and keyless entry can further optimize your hotel’s operations and ensure a seamless guest journey.

By focusing on guest-oriented solutions, practical marketing tools, automation of daily operations, and scalability, you can make a well-informed decision that aligns with your specific requirements and positions your hotel for success in the competitive hospitality industry. Choose wisely and enjoy the benefits of comprehensive software tailored to your property’s needs.

Logicalis UK & Ireland survey reveals security threats & skills are the biggest concerns for IT experts

Logicalis UK&IRL the leading technology service provider, today reveals the challenges that IT professionals are most concerned about in 2023, with security threats taking the top spot (47%). This was followed by skills and resourcing (46%) and budgetary pressure (36%).

The survey of IT professionals across Ireland and the UK also found that more than a third (35%) are concerned about upgrading legacy infrastructure systems, while almost a fifth (18%) are worried about IT supply chain shortages.

Given the challenges causing the most concern, it’s perhaps unsurprising that some 71% of respondents are planning to focus their IT strategy this year on security. The other two most cited focus areas were public cloud (46%) and automation (41%).

Clearly, cloud remains a key focus for 2023 with a quarter (25%) of IT experts also honing in on cloud backup. Some 30% will prioritise hybrid (multi) cloud, with 34% set to focus on Software as a Service (SaaS) or cloud applications.

A similar proportion (35%) are setting their sights on data protection and compliance as a primary focus area of their 2023 IT strategy, while workplace modernisation is a priority for 26% and remote working is high on the list for 30%. The same amount (30%) cited end user computing and environmental sustainability as key areas.

In terms of IT budgets for 2023, the research revealed that 35% of IT professionals are expecting theirs to increase – this is down considerably from 2022 when 51% expected their IT budgets to increase. Meanwhile, some 40% are expecting theirs to stay the same, with a quarter (25%) anticipating a decrease – rising from 16% who expected a decrease the year previously.

When it comes to making strategic IT decisions, 76% said the input of the internal IT team is most valuable. Moreover, half (50%) value the input of their peers/personal network most and 46% identified independent tech specialists.

The study also found that 95% of organisations are currently using Microsoft as the technology vendor most aligned with their IT strategy for 2023. The other vendors in the top five were VMware (83%), Azure Cloud (82%), Dell (78%) and Cisco (73%).

Alex Louth, Managing Director, Logicalis UK&I, said: “Given the concerns around rising threats and lacking skills, where IT leaders allocate their spend is more critical than ever. Furthermore, there is a balance to be found between securing company systems and supporting the modern workplace.

“This will mean choosing not just the right technological solutions and vendors, but having an approach which can evolve to meet the needs of the team and the business as a whole – both today and moving forward.

“After all, workplace modernisation is a continuous process and change is required. However, if organisations can successfully master and implement their IT strategy, they can protect their data, encourage team innovation and drive business growth.”

To download the Logicalis IT Survey Results, Independent Survey of IT Priorities, UK and Ireland, click here.

Protecting Your Business and Employees: The Benefits of Reasonable Suspicion Training

As a business owner or manager, ensuring the safety and well-being of your employees should be at the top of your priority list. One way to accomplish this is by providing reasonable suspicion training for all staff members. This type of training can help you identify potential issues before they become major problems, maintain workplace safety, ensure legal compliance, and preserve productivity and reputation. In this blog post, we’ll explore the various benefits of reasonable suspicion training for both your business and employees, as well as how it can provide consistent and fair practices while supporting those who may need assistance in difficult situations.

Identifying Potential Issues

This type of training provides employees with the knowledge and tools necessary to recognize signs of drug or alcohol abuse, as well as other problematic behavior. By implementing drug and alcohol reasonable suspicion training, your employees will have a much easier time identifying potential issues early on, allowing you to take proactive measures to address them and prevent them from causing harm to your employees or business. This could include providing support and resources for employees who may be struggling with substance abuse or mental health issues. Furthermore, reasonable suspicion training can also help your team identify warning signs of harassment or discrimination in the workplace. By addressing these types of behaviors promptly, you can ensure that all employees feel safe and valued within your organization.

Ensuring the staff is always in the best shape possible requires a comprehensive approach to health and wellness that extends beyond basic safety protocols. The experts from Unify Health Services explain how specialized training programs help managers navigate the delicate process of intervention while maintaining a culture of respect and accountability. By equipping leadership with these observational skills, organizations can effectively reduce workplace accidents and improve overall employee retention rates. These educational resources serve as a critical component in building a resilient workforce that is prepared to handle complex behavioral challenges.

Maintaining Workplace Safety

Not only does it protect employees from harm, but it also helps to avoid costly legal issues and reputational damage. There are several steps that employers can take to ensure that their workplaces remain safe. One of the most important measures is training employees on safety procedures, such as how to properly handle hazardous materials or operate heavy machinery. Additionally, enforcing strict rules around personal protective equipment (PPE) and ensuring that all necessary safety gear is provided can prevent accidents from occurring. Another element in maintaining workplace safety to keep an eye on is conducting regular inspections and audits. Employers should identify potential hazards and make changes accordingly, whether it be installing proper lighting or repairing damaged equipment. In addition to these proactive measures, creating an open culture of communication between management and employees can help identify potential issues before they become major problems. Encouraging workers to report any concerns or incidents without fear of retaliation will foster a sense of trust within the organization.

Legal Compliance

Ensuring legal compliance is a crucial component of reasonable suspicion training. By educating managers and supervisors on relevant laws and regulations, businesses can avoid costly lawsuits or penalties. It’s important to understand the rights of employees as well as the responsibilities of employers when it comes to drug and alcohol testing. One key law to be aware of is the Americans with Disabilities Act (ADA), which prohibits discrimination against individuals with disabilities. Employers must make accommodations for those who are in recovery from addiction or undergoing treatment for substance abuse. Additionally, some states have their own specific laws regarding drug testing policies. A thorough understanding of these laws can help companies create fair policies that protect both employees and the business itself. Training sessions should also cover proper documentation procedures, confidentiality requirements, and other legal considerations.

Consistent and Fair Practices

In order for an employer to protect their business and employees, they must ensure that all incidents are handled in a consistent manner. This means having clear policies and procedures in place that outline the steps to be taken when there is suspicion of drug or alcohol use. It’s important to remember that consistency also involves treating all employees fairly, regardless of their position within the company. Everyone should be held accountable for their actions in the same way, without bias or discrimination based on race, gender, age or any other factor. By following these principles, employers can create a workplace culture where everyone understands what is expected of them and how they will be treated if there is reasonable suspicion of drug or alcohol use. This helps establish trust between management and employees while simultaneously protecting everyone involved. In addition to creating a safe working environment through consistent and fair practices, this approach can also help with legal compliance. Employers who have established policies and procedures in place have documentation to back up any decisions made regarding reasonable suspicion testing.

Employee Support and Assistance

An essential aspect of reasonable suspicion training is providing support and assistance to employees who may be struggling with substance abuse or other related issues. This can involve offering resources for treatment, counseling with an online therapist, or other forms of support that can help employees get back on track.

It’s important to approach these situations with empathy and understanding, while also maintaining a focus on workplace safety and productivity. By taking the time to provide this kind of support, employers can create a more positive work environment where employees feel valued and supported. At the same time, it’s crucial for employers to maintain appropriate boundaries when dealing with employee issues. This means respecting privacy concerns while also ensuring that all necessary steps are taken to safeguard workplace safety.

 

Preserving Productivity and Reputation

By providing reasonable suspicion training to employees, employers can ensure that their staff members understand the importance of being alert for any signs of drug or alcohol use in the workplace. This will help prevent accidents caused by impaired workers which could damage company property or lead to injuries. Moreover, if an employee does test positive for drugs or alcohol during a reasonable suspicion test, it shows that the employer has taken appropriate measures to keep their workforce safe. This indicates a commitment to ensuring high standards of professionalism and responsibility within the organization which helps preserve its reputation.

Furthermore, having policies in place regarding substance abuse at work and following through with those policies when necessary provides a clear message about what is expected from all employees. It creates an environment where everyone knows what they should do if they suspect someone under the influence at work while also protecting them from retaliation when reporting such concerns.

Reasonable suspicion training can provide numerous benefits to your organization by helping to identify potential issues before they escalate, ensuring legal compliance, promoting consistent and fair practices, providing employee support and assistance, and preserving productivity and reputation. By investing in reasonable suspicion training for your employees, you will not only protect your business but also ensure that your employees feel safe and valued. A well-trained workforce can help create a positive work environment where everyone has an equal opportunity to thrive.

Talon, Dentsu Redstar & Publicis join forces with Heineken 0.0 for an interactive time zone activation

Out of Home media agency Talon, in collaboration with dentsu Redstar and Publicis has partnered with Heineken 0.0 to bring an interactive time zone activation to Dublin City.

The aim of the outdoor campaign is to guess where in the world it is currently 1pm. The bespoke installation, located on Camden Corner utilises digital screens at street-level to present contestants with 4 city’s clocks. One clock is showing Dublin time, the other three are constantly spinning through city names. Once 3 city names are locked in, the contestants have 15 seconds [CG1] to guess which city is at 1 o’clock to win a prize. The competition will run each day between 12:30-2.30pm over the next two-week period with a countdown displayed outside the venue so passers-by know when it’s time to play.

The Out of Home activation is supported by a wider programmatic OOH campaign that centres on those key consumption moments where consumers can enjoy a drink at lunchtime without the mid-afternoon lull.

Eoin Carroll, Account Manager at Talon, said: Talon was delighted to work alongside Heineken, Dentsu, Publicis, and Micromedia to help elevate this campaign and bring it to life. The on-street activation was strategically located in Dublin City Centre in an area with high-footfall to reach consumers and get them involved in the conversation. The activation brings together creativity and a shared passion for creating memorable moments. I’m thrilled to have been part of such a great campaign.

Colin Doyle at Heineken said: “There is a huge positive movement towards more choice and moderation in Ireland, but we still have a journey to go on, to make Heineken® 0.0 a choice for whenever you fancy a beer. We want to eliminate any sense of the ‘odd one out’ feeling that Irish people may sometimes experience when choosing 0.0 options. Because really, who cares? So, whether it’s on a night out or at lunchtime, the focus should be about what really matters…enjoying good company and having the craic. This special OOH activation focuses on Heineken® 0.0 and lunchtime and will liberate Irish consumers socialising, whenever they’re out and on their own terms, zero explanation needed”.

Alenna Schneider, Client Manager at dentsu Redstar said: “There are so many great opportunities with OOH for creating impactful and engaging experiences for our audience. We knew we had to take advantage of what the medium offers to let people know that with Heineken® 0.0, there is zero explanation needed to enjoy a pint with your lunch. This was a fantastic team effort with great work from everyone involved!”

Peter Dobbyn, Creative Director at Publicis said: “For this project, we really wanted to create something surprising that would not only stop people in their tracks but invite participation. We do this with a fun competition that could literally take you from strolling Camden Street to lunching in Madrid. Cheers to that!”

How to Become a Successful Certified Public Accountant (CPA)

Embarking on a journey to become a Certified Public Accountant (CPA) is a commendable choice for those with a passion for numbers, analytical thinking, and a keen eye for detail. CPA professionals play a vital role in the financial world, offering their expertise in areas such as auditing, taxation, and financial analysis. If you aspire to join this esteemed profession and achieve success as a CPA, this comprehensive guide will provide you with valuable insights and actionable steps to help you navigate your path to success.

Lay the Foundation: Building a Strong Educational Background

Before diving into the world of accounting, it is crucial to build a strong educational foundation. Pursue a bachelor’s degree in accounting or a related field from an accredited institution. Your coursework should cover essential subjects such as financial accounting, managerial accounting, auditing, taxation, and business law. Acquiring a solid theoretical understanding in these areas will serve as the bedrock for your future success.

Obtain the Required Education Credits: Meeting State Requirements

To become a CPA, you must fulfill specific educational requirements outlined by your state’s Board of Accountancy. Typically, this includes completing 150 semester hours of college education, which may necessitate pursuing a master’s degree or additional coursework beyond a bachelor’s degree. Research the specific requirements of your state to ensure compliance. Going beyond the minimum requirements can also be advantageous, as it demonstrates your commitment to excellence and sets you apart from other candidates.

Gain Practical Experience: Bridging Theory and Practice

Apart from academic qualifications, gaining practical experience is invaluable in the journey to becoming a CPA. Seek internships, entry-level positions, or part-time jobs in accounting firms or financial departments of organizations. This hands-on experience will provide you with insights into real-world accounting practices, reinforce your theoretical knowledge, and help you develop essential skills such as financial analysis, bookkeeping, and client management. You may also opt to join a CPA affiliate program, which will give you further opportunities to network with professionals in the industry and hone your craft. Seek opportunities to work with diverse clients and industries actively to broaden your exposure and expertise.

Prepare for the CPA Exam: Diligent and Strategic Studying

One of the most significant milestones on your path to becoming a CPA is passing the CPA exam. Prepare diligently by investing sufficient time and effort in reviewing the exam’s content areas, which typically include auditing and attestation, business environment and concepts, financial accounting and reporting, and regulation. Utilize study materials, practice exams, and online resources to familiarize yourself with the exam format and optimize your chances of success. Consider creating a study schedule that breaks down the content into manageable chunks, allowing for consistent and focused preparation. Implement effective study strategies, such as using mnemonic devices or visual aids to aid retention. Joining study groups or utilizing CPA review courses can provide additional support and valuable insights from experienced professionals. Additionally, taking practice tests under simulated exam conditions will help build stamina and improve time management skills.

Ace the CPA Exam: A Stepping Stone to Success

To maximize your chances of passing the CPA exam, adopt effective study strategies. Create a study schedule that allows for consistent and focused preparation. Break down the content into manageable chunks, using mnemonic devices or visual aids to aid retention. Consider joining study groups or utilizing CPA review courses to enhance your understanding of complex topics and gain valuable insights from experienced professionals. Lastly, simulate exam conditions by taking practice tests to build stamina and time management skills. Stay motivated, maintain a positive mindset, and believe in your ability to succeed.

Fulfill Additional Licensing Requirements:

Meeting State-specific CriteriaIn addition to mastering accounting principles, a successful CPA should also have a solid understanding of corporate and business law. This knowledge is crucial for advising clients on complex financial matters and ensuring compliance with legal regulations. CPAs often collaborate with legal professionals to provide comprehensive solutions for their clients. For those looking to deepen their expertise, it can be beneficial to explore legal services that specialize in corporate and business law. This collaboration not only enhances the CPA’s ability to offer well-rounded advice but also strengthens the trust and reliability clients place in their financial guidance.

Continuing Professional Education (CPE): Lifelong Learning for Ongoing Growth

In addition to mastering accounting principles, a successful CPA should also have a solid understanding of corporate and business law. This knowledge is crucial for advising clients on complex financial matters and ensuring compliance with legal regulations. CPAs often collaborate with legal professionals to provide comprehensive solutions for their clients. For those looking to deepen their expertise, it can be beneficial to explore legal services that specialize in corporate and business law. This collaboration not only enhances the CPA’s ability to offer well-rounded advice but also strengthens the trust and reliability clients place in their financial guidance.

 

Develop Soft Skills: Enhancing Professional Competence

To excel as a CPA, it is vital to develop strong interpersonal and communication skills. Effective communication with clients, colleagues, and stakeholders is essential for conveying complex financial information clearly and concisely. Develop your presentation skills, active listening skills, and the ability to work collaboratively in a team environment. Additionally, honing your problem-solving, critical thinking, and attention to detail skills will enable you to analyze financial data, identify trends, and provide valuable insights and recommendations. Cultivate your leadership abilities, adaptability, and professionalism to thrive in a dynamic and demanding industry.

Becoming a successful Certified Public Accountant (CPA) requires a combination of education, practical experience, dedication, and continuous professional growth. By following the steps outlined in this comprehensive guide, you can lay a solid foundation, pass the CPA exam, fulfill licensing requirements, and develop the necessary skills to excel in the accounting profession. Embrace a lifelong learning mindset, adapt to industry changes, and seize opportunities for career advancement. Remember, success as a CPA goes beyond numbers—it is about integrity, ethical conduct, and making a positive impact on the financial world. Strive for excellence, be resilient in the face of challenges, and let your passion for accounting drive you toward a rewarding and fulfilling career as a successful CPA.

Evolve IP Adds Amillan As Reselling Partner Base Continues To Expand

Evolve IP, a leading service provider of Unified Communications, has announced that agile technology specialist Amillan, has joined its growing reselling partner base.

Amillan prides itself in delivering IT solutions to help boost business performance whilst specialising in industry specific solutions, especially the public sector. Services encompass the latest innovations in Unified Communications and telephony, together with advanced Contact Centre platforms and cutting-edge LAN and Wireless solutions.

Jamie Hughes, UK Sales Director at Evolve IP, commented:  “We’re really looking forward to working with Amillan, as the work they have done across a range of sectors is perfect for the services and solutions that we provide and specialise in as a collaborations provider. Our technical experts are excited for the challenges and work that comes with creating unique solutions that fit individual industries. Amillan is the ideal partner to enable us to further stretch our skills whilst helping to grow their business.”

Enterprise-grade

Amillan will be reselling a range of the Evolve IP enterprise-grade solutions that are available to all reselling partners. These comprise:

 

  • Anywhere Contact Centre – Delivers service excellence and supports teams in the hybrid world. Scales from 5 to 1000 plus agents, always allowing on-demand agent ‘bursting’. With Anywhere Contact Centre, new contact centres can be online within hours and new agents in just minutes.

 

  • Evolve Anywhere with Microsoft Teams – Natively integrated between the Microsoft Teams and Evolve IP’s carrier-grade voice solution. Users can work within a system they are familiar with (MS Teams) but integrate with sophisticated technologies that will allow them to scale up and improve their communications strategy effectively. 

 

  • Evolve Anywhere with Cisco Webex – Developed to help customers successfully manage the unique business requirements of today’s ‘new normal’. A decade-long partnership with Cisco for hosting Cisco telephony solutions enables Evolve IP to provide ‘unparalleled service, support and the latest features’.

 

  • Anywhere Value Add Solutions – Evolve IP’s Anywhere Product Suite offers partners an eco-system of technology partners from call recording with Voice AI to business analytics, integrations and receptionist console. All within a user-friendly management portal. 

Patrick Daly, Managing Director at Amillan outlined why the company is delighted to be working with Evolve IP. 

“Choosing Evolve IP as our latest service provider offers us the complete flexibility we need. Supporting a range of industries comes with specific requests and needs. We can see that Evolve IP can help us with supporting them and their communications strategy.”

Evolve IP is an award-winning service provider, recently recognised for its work within the verticals sector. The company is continuing its growth throughout the EMEA region offering partners the opportunity to access two of the industry-leading voice solutions, Webex & Microsoft Teams. These voice solutions are rigorously tested and integrated with technologies that support any business’s communication needs. To find out more about Evolve IP’s solutions, visit https://www.evolveip.net/en-gb/ 

Remote and flexible work are the most in-demand non-financial benefits, says new research

Despite ongoing calls from business and government leaders for a reduction in working from home, employees have ranked flexible hours and working location amongst the top benefits they seek from their employers.

Research commissioned by Zoom of 1,000 UK knowledge workers found that flexible hours and scheduling (78%) and flexible work location (69%) were ranked second and fourth as workplace perks. With the cost of living crisis continuing, financial incentives – competitive pay and compensation packages (84%) and competitive benefits (78%) – made up the top four.

The findings, part of Zoom’s Workplace Benefits Preferences Survey in partnership with Morning Consult, found that flexibility is vital for UK knowledge workers. The majority (87%) are more likely to want to work for a company that offers remote or flexible work than one that doesn’t. A similar number (88%) also say that flexible working makes them a happier employee, while three quarters (75%) would consider leaving their current role if they could have increased flexibility elsewhere. Around half (52%) see remote and flexible working as a must-have for their roles and 46% see it as a perk.

Phil Perry, Head of EMEA North at Zoom said, “With large numbers of workers ready to switch jobs if they aren’t offered the flexibility they need, businesses that fail to offer a choice on where and how their teams work could be walking into a trap. At a time when many organisations are under pressure to reduce costs while delivering more, being able to offer benefits like flexible working that require little additional investment is a simple way to keep teams happy and motivated.”

Although flexible working is often seen as the preserve of younger generations, the desire for flexible location is balanced across age groups: 69% of Gen Z/Under 30s ranked this as important, compared to 71% of Millennials, 69% of Gen X and 70% amongst Older Gen X/Over 50s (Boomers). Demand for flexible hours is higher amongst Millennials and older generations, given changing life needs – 69% of Gen Z/Under 30s reported this as important, compared to 80% of Millennials, 78% of Gen X and 78% of Older Gen X/Over 50s (Boomers).

The research also suggests that the classic 9-5 model is no longer the most effective way to work, no matter the stage of life the employee is in. Across generations, 92% prefer working hybrid or remotely, compared to 8% who prefer working in the office full time. This figure remains relatively constant across generations:

·       Gen Z/Under 30s: 90% prefer hybrid/remote and 9% in person

·       Millennials: 93% prefer hybrid/remote and 6% in person

·       Gen X: 92% prefer hybrid/remote and 8% prefer in person

·       Older Gen X/Over 50s (Boomers): 90% prefer hybrid/remote and 9% in person.

Perry continues: “Thanks to the technology platforms available, employers can provide their teams with tools that give them the ability to manage work commitments and connect with their colleagues, when and where works best for them. Creating a working style based on individual preference is a priority across generations, and businesses need to avoid one size fits all approaches as they build out workforce strategies. At Zoom, we’ve invested in AI tools such as Zoom IQ to enable employers to manage, coach and mentor their remote workforce much more effectively.”

Zoom allows organisations of all sizes to implement the best tools to enable a hybrid workforce. Whether employees work in an office, remotely, or a combination of both, Zoom’s all-in-one collaboration platform allows businesses to focus on productivity and efficiency while allowing employees the flexibility to work when, how, and where they are most productive without compromising the quality of work or collaboration.

Methodology

This survey was conducted among 4,000 Knowledge Workers across the following markets: US, UK, DE, AUS, SG. Knowledge workers were defined as clerical workers who have a full-time job in the private sector, in government, or in the non-profit sector.

This survey was fielded among those in the US, UK, DE, AUS, SG from February 3– 24, 2023.  Data in this survey were weighted to match an approximate proportion of knowledge workers per country. The margin of error for this study is +/- 2% for all countries, +/- 3% for the US, UK, and DE, and +/- 4% for AUS and SG. The margin of error is smaller within subgroups.

FoodCloud partners with Coca-Cola HBC to launch new ‘Food Sourcing Strategy’

Minister of State for Land Use and Biodiversity Pippa Hackett today joined FoodCloud and their partners Coca-Cola HBC Ireland and Northern Ireland to announce a three-year initiative which will see the introduction of a new Food Sourcing Strategy.

With a strong working relationship of over 3 years, Coca-Cola HBC has supported both FoodCloud in the Republic of Ireland and their counterparts FareShare in Northern Ireland with financial and product donations as well as volunteer hours. This new partnership will take a strategic approach to reducing food waste across the island of Ireland and will focus on FoodCloud’s objectives of doubling the volume of food redistributed to 5,100 tonnes per year by 2025. This equates to approximately 12,000,000 meals redistributed in Ireland and 16,000 tonnes of CO2-eq avoided. Tackling food loss and waste delivers a threefold purpose directly benefiting – the climate, food security, and the long-term sustainability of our food systems.

Through this initiative Coca-Cola HBC will support FoodCloud in Ireland and FareShare in Northern Ireland to analyse and review the existing approach to food sourcing and identify challenges and opportunities for growth. The outcomes and indeed the development of the food sourcing strategy is designed to support the efforts of social enterprises to engage larger manufacturers, producers and suppliers across the food and drink supply chain in surplus redistribution. Through the implementation of this new strategy, food industry partners will have the knowledge and processes they need to identify ways to prevent food waste and reduce carbon emissions within the sector.

Speaking at today’s announcement, Minister of State for Land Use and Biodiversity, Pippa Hackett, said: “The new Food Sourcing Strategy is a very welcome initiative. Tackling food loss and food waste is a key step in combating climate change and in Ireland’s transition to a circular economy. With over 770,000 tonnes of food waste recorded in 2020, it is vital that producers, suppliers, consumers and Government work together to address this pressing challenge.”

Since 2013, FoodCloud has redistributed over 201.3 million meals in Ireland and internationally. It has also rescued more than 84,555 tonnes of food from going to waste, avoiding over 270,576 tonnes of CO2-equivalent. Food waste also has a huge environmental impact, accounting for 8-10% of global greenhouse gas emissions*. To put that into perspective: Food waste generates over four times more greenhouse gas emissions than the global aviation industry.

The existing partnership between FoodCloud and Coca Cola HBC has already seen 586 tonnes of surplus food redistributed in the first quarter of 2023. That equates to approximately 1,875 tonnes of Co2 equivalent avoided and 1.4 million meals equivalent redistributed to Food Cloud’s network of over 600 charities.

Aoibheann O’Brien, Co-Founder and Partnerships Director, FoodCloud, said: “While FoodCloud has made great progress in rescuing and redistributing surplus food, this figure represents only a very small percentage of the 770,300 tonnes of food that is wasted every year in Ireland. We are still only scratching the surface of surplus potential in Ireland and more needs to be done to achieve the ambitious target of halving food waste by 2023. 

“The FoodCloud Food Sourcing Strategy supported by Coca-Cola HBC will be the foundation to significantly grow the volumes of food redistributed across the Irish supply chain by 2025 and support FoodCloud’s ambitious vision of a world where no good food goes to waste. In our efforts to cut emissions as a country, the Food Sourcing Strategy has an important role to play in reviewing the processes in place and providing tangible learnings to help us double the volume of food redistributed to 5,100 tonnes per year by 2025 and to cut the associated emissions of wasted food. The food sourcing strategy involves an analysis, not only of the surplus that is available and of the needs of our charity and voluntary organisation (CVO) partners, but also an analysis of ways to unlock pockets of fresh produce and a diverse range of foods that can contribute to a balanced diet for the communities that we serve. We look forward to working with Coca-Cola HBC over the coming three years to meet these challenges.”

The partnership being announced today builds on Coca-Cola HBC’s commitment to achieve net zero emissions across its entire value chain by 2040. As part of this commitment, Coca-Cola HBC has sought to promote a life-cycle approach to reducing food waste and the sustainable sourcing of raw materials.

Tom Burke, Corporate Affairs and Sustainability Director, Coca-Cola HBC Ireland and Northern Ireland, said: “The journey to NetZero requires partnership across all industries and sectors. As the largest beverage provider on the island of Ireland and the world’s most sustainable beverage company we recognise we have a role to play in leading the industry response and developing partnerships across the sector. In our own operations, we are looking both internally and externally to reduce carbon emissions and play our part in driving sustainability. Over the past three years we have seen the incredible work FoodCloud and FareShare do, and we are excited to work together to develop this vital Food Sourcing Strategy which will evolve how the food and drink industry approaches food redistribution and as a result reduce associated carbon emissions. 

“The Food Sourcing Strategy will see Coca-Cola HBC and FoodCloud work together with others across the food and drink sector to find innovative new ways to reduce food waste and double the volume of food redistributed to 5,100 tonnes per year by 2025. We look forward to seeing a vibrant community of industry and community partners emerge as we work collectively to prevent food loss and achieve a world without waste.”

For more information about FoodCloud, please visit their website https://food.cloud/

ANGOKA wins big at Infosecurity Europe 2023

Belfast-based cyber security specialist ANGOKA has been awarded the title of ‘UK’s Most Innovative Cyber SME’ at this year’s Infosecurity Europe.

ANGOKA’s solutions for smart cities and smart mobility, which strengthen the cybersecurity and safety of connected devices such as connected and autonomous vehicles, have been recognised by both the Department for Science, Innovation and Technology (DSIT) and Infosecurity Europe as meeting technology goals, seeing them win the award as the UK’s Most Innovative Cyber SME 2023.

Now in its eighth year, the prestigious contest open to micro, small and medium cybersecurity businesses registered in the UK saw 14 of the UK’s most creative and original information security businesses shortlisted and competing for the title.

ANGOKA’s unique and patented solution represents a paradigm shift by securing the device rather than the network. They provide an integrated identity and key management technology to embed trust in connected devices even over untrusted networks in areas including Critical National Infrastructure, Smart Cities, Smart Mobility, and Industry 4.0

In accepting the award, ANGOKA’s business development manager, Paul Ellis said: “The UK has a brilliant and dynamic cyber sector and to be recognised by your industry peers is a great honour and truly humbling. We’ve approached the important issue of securing IoT and machine to machine communication with a fresh perspective and a unique approach that’s increased traction in the market. We’ve got something different and the judges recognised our innovation and the future of ANGOKA. This recognition will help us continue on our upward trajectory.”

Andrew Elliot, deputy director, DSIT, added: “Cyber SMEs are the backbone of the UK sector, making up more than 90% of the companies in the country. They help drive innovation by bringing new products and services to the market, and that is why we are proud to sponsor this competition. Congratulations to this year’s winner ANGOKA, and all the finalists for making the final decision so tough.”

Nicole Mills, exhibition director at Infosecurity Group, commented: “This competition is a highlight of the event and an opportunity to spotlight innovation and provide a launch pad for up and coming cybersecurity start-ups. We’ve seen past winners really thrive and go on to achieve great things, growing exponentially and receiving funding to continue their growth. ANGOKA are a prime example of a company keeping pace with an evolving industry and spotting opportunities to innovate and meet industry demands.”

Infosecurity Europe is the biggest gathering of the information security industry in Europe, taking place between 20–22 June 2023 in ExCel London.