Toast, the cloud-based restaurant technology platform, announces plans to create 120 new roles in Dublin thanks to a multi-year R&D investment project. This new project is supported by the Irish government through IDA Ireland.
The investment will drive platform innovation with a strategic focus on AI and represents the next phase of Toast’s expansion in Ireland. The investment, which will create 120 new roles at Toast’s Dublin headquarters, will allow the company to advance its work in AI innovation to embed intelligent agents across the platform, enhance AI-powered productivity for its R&D teams, and unlock global scalability for its customers worldwide.
Toast’s technology is developed to seamlessly connect every aspect of Irish hospitality businesses, from kitchen to customer. Toast is the restaurant technology partner of choice for many of Ireland’s leading hospitality businesses, including Bewley’s, Kicky’s, OAKBERRY, and the Eclective Hospitality Group.
The new, multi-year R&D program will accelerate Toast’s AI-forward vision for the hospitality industry, with the company’s Dublin team leading the charge on critical aspects of this innovation.
At the heart of the initiative is a commitment to reimagining how technology empowers the hospitality sector. Toast is focused on embedding intelligent, autonomous AI experiences across its platform to help businesses work smarter, serve guests better, and make faster, data-driven decisions
To support this transformation, the company is modernising its global platform architecture – investing in modular, scalable systems built for new regions, verticals, and customer segments. These enhancements aim to strengthen Toast’s cloud foundations for AI readiness, resilience, and rapid global expansion.
Internally, Toast is also harnessing AI to change how it builds, deploying advanced AI-powered productivity tools to accelerate product development and increase engineering velocity.
Together, these efforts mark a major step forward in Toast’s mission to create an intelligent, scalable platform that powers the future of hospitality worldwide.
Toast first established an engineering presence in Dublin in 2017 and has since grown to include teams across all key business functions. The company is recognised as a Certified Great Place to Work in Ireland.
Minister for Enterprise, Tourism and Employment Peter Burke said: ‘’Toast’s decision to expand its R&D operations in Dublin and create 120 new high quality roles is a clear vote of confidence in Ireland’s position as a global hub for innovation and technology. This investment, with a strong focus on AI, aligns with our national ambition to lead in digital transformation. I thank Toast for their continued commitment to Ireland and wish the team the best for the future.’’
“From our early feasibility work to this new investment, IDA Ireland has been instrumental in helping Toast scale and innovate in Ireland,” said Dave Fleming, Global Head of Engineering & Ireland Site Leader. “This programme represents a step-change in the scope and ambition of our Irish operation, as our Dublin team will spearhead end-to-end platforms for our global customers, leveraging AI to shape the next generation of technology for the hospitality sector.”
Michael Lohan, CEO of IDA Ireland said: “This decision by Toast to develop their R&D offering with a focus on AI in Dublin is a testament to Ireland’s reputation as a global leader in technology and innovation. The creation of 120 new jobs in Dublin will help strengthen Ireland’s capability for AI development, which is a key focus in IDA Ireland’s strategy for 2025-2029. I would like to wish Toast every success with this R&D project.”