Vodafone Ireland has partnered with The Office of the Government CIO (OGCIO), within the Department of Public Expenditure and Reform, to trial next-generation communications technology to transform emergency services in Ireland.
The new technology is being showcased this week at an international event in Co. Mayo, attended by both Irish and International Public Protection Disaster Relief (PPDR) agencies, including An Garda Siochana, the Irish Coast Guard, Irish fire services, civil defence, Revenue (Customs Service) and the HSE/National Ambulance Service.
The event is supported by the Department of Rural and Community Development and the Gaeltacht and Mayo County Council.
Next-generation Mission Critical Communications Technology
Vodafone Ireland’s Mission Critical Communications (MCx) network is the first of its kind for PPDR agencies in Ireland. Built specifically for emergency responders, MCx provides priority access on mobile networks, enabling teams to talk, share data, and coordinate instantly – even when networks are congested.
This marks a major step in moving from legacy voice and text services to secure, high-performance digital tools, in line with international standards for PPDR communications.
Vodafone Ireland’s solution will combine roaming on its national 4G and 5G networks with direct-to-device satellite connectivity in the future. This will allow anyone, on any network, to reach 112 or 999 during emergencies, even in remote or weather-affected areas. Similarly, in the future, PPDR agencies will be able to access direct to device satellite when mobile networks are unavailable.
Westport Event
The Westport event features a proof-of-concept trial of the new technology. Over two days, staged simulations will replicate complex, evolving incidents, training first responders on new communication capabilities while testing interoperability and operation procedures across multiple agencies.
Participants include local agencies such as Mayo Fire, Mayo County Council Emergency Plan, Public Health Nurse, and local GP, alongside international experts and PPDR representatives from Scotland, Iceland, Norway and Sweden.
The trial builds on Vodafone’s critical national infrastructure network, with government agencies now able to access Vodafone’s 4G/5G network via roaming services. This opens the door to cross-border cooperation, enabling European PPDR agencies to coordinate more effectively during international emergencies.
Strategic Importance
The trial is being observed by European PPDR agencies and European Commission department DG HOME’s EuCCs initiative as part of broader efforts to establish a pan-European mission-critical communications platform, enhancing cross-border emergency communications.
A key highlight of the event includes a situational reenactment of the MV Matthew interdiction in Cork (2023), demonstrating how enhanced communications can improve situational awareness, operational efficiencies, and response times. Several of those involved in the original operation are contributing their experience and insights to the exercise.
Comments
Minister for Public Expenditure, Infrastructure, Public Service Reform and Digitalisation Jack Chambers said: “This trial is a vital pillar of Ireland’s digital transformation, and a crucial step forward for our emergency services and emergency management. It demonstrates how intergovernmental collaboration between the Department of Public Expenditure and Reform, the Office of the Government CIO, and partners like Vodafone is driving innovation in public safety. By modernising our emergency communications infrastructure, we’re ensuring that first responders have access to secure, high-performance tools that will save lives and strengthen community resilience.”
Sabrina Casalta, CEO Vodafone Ireland said: “Ireland is showing real leadership in how we modernise emergency communications. This trial is not just a milestone for Vodafone Ireland and the Irish Government; it marks the first time a mission critical communications system of this kind has been deployed in Ireland. It is proof that we are leading the way in Europe by building resilient, future-proof systems for public protection and disaster relief. We’re proud to partner with the OGCIO to deliver trusted connectivity in innovation that will save lives.”
Sheila Kavanagh, Network Director, Vodafone Ireland said: “Vodafone has been supporting the build out of the Irish Government’s National Low Latency Platform for the past three years using our fibre network. We are delighted to build upon this work by enabling national roaming for PPDR agencies on our mobile network through Vodafone Roaming Services. Crucially, Vodafone Ireland can integrate our direct to device satellite technology as part of our NLLP strategy in the future, delivering the reliability our first responders need from a communications platform.”