A new survey commissioned by Tesco Mobile Ireland has unveiled a nation grappling with digital clutter, streaming service regrets, yet a unified picture of mobile habits, with the majority of users relying on their devices for the same core activities: chatting, scrolling, and sharing. This proves that everyone does the same things with their phones, but with Tesco Mobile Ireland, customers can get the same coverage and reliability of a big network, but with the great value and service of Tesco.
The survey also reveals that while Irish consumers are savvy in managing their core digital needs, they often feel shortchanged in other areas of their lives.
More than 1 in 3 people (37%) admit to having more apps than they need on their mobile phones with a staggering majority (92%) admitting that they have apps on their phone that they never use. However, the focus remains on essential communication, with calls and messaging dominating usage, particularly among female consumers.
Unsurprisingly, messaging and social media apps came out on the top as the types of apps consumers use most frequently at 76% and 73% respectively with a significantly higher percentage of females (85%) using social media apps compared to males (65%). The data points to a broader trend: despite the endless variety of apps available, most consumers ultimately gravitate toward the same digital habits.
Streaming Subscriptions: More Regret Than Reward
Streaming services and subscriptions, however, emerged as a source of regret and dissatisfaction for many. 67% of consumers subscribe to more than one streaming service, yet only 31% use all their subscriptions each week. Additionally, over half (55%) have regretted subscribing to streaming services which points to consumers increasingly scrutinising the value of their digital subscriptions. This is also evident when it comes to mobile phone plans with 60% of consumers comparing mobile plans at least once a year to ensure they are getting the best deal.
“Our survey shows that Irish consumers are increasingly discerning, focusing on what truly matters in their digital lives. They want value, simplicity, and reliable connectivity, which is precisely what we offer.” said Sean Nolan, Director of Tesco Mobile Ireland.
Paws, Pics & Priorities: The Pet Obsession is Real
Elsewhere, the survey found that when it comes to consumers using their phones to capture everyday moments, more than a third (36%) of pet owners say that they use their mobile phone to take photos of their pets daily with over half (56%) of consumers admitting that they have 50 photos of their pets, and a select few (7%) have over 1,000! Even among parents, 62% say they take more pictures of their children, but 17% confess to prioritising snapping pictures of their pets instead.
The findings also reveal a significant level of dissatisfaction with the value received from gym memberships (50%), indicating a broader trend of consumers feeling shortchanged.
Sean Nolan added, “Consumers are clearly looking for value across all aspects of their lives. Tesco Mobile Ireland is committed to delivering that value, ensuring our customers get the most out of their mobile experience. With the added benefits of Clubcard vouchers and exclusive Clubcard Prices, our customers can enjoy even more rewards just for staying connected.”
Tesco Mobile remains the only mobile operator in Ireland to have guaranteed no price increases for its customers consistently for the last four years.
With nearly 500,000 customers enjoying Tesco Mobile’s award-winning customer service and 99% population coverage powered by the Three network, there’s never been a better time to switch and lock in great value. Whether you’re already with Tesco Mobile or considering making the move before another provider hikes your bill, now’s the time to take advantage of Ireland’s best mobile commitment.
Fancy a laugh? Check out the latest ad from Tesco Mobile Ireland!: https://youtu.be/e1DpI74yelU