PayPal today announced the launch of PayPal Complete Payments for small and medium enterprises in Ireland. The solution – which has been rolled out across the UK, Canada and more than 20 European markets – enables enterprises in Ireland to accept a range of payments including PayPal, Apple Pay, Google Pay, credit and debit cards, and alternative payment methods from around the world.
Forrester and PayPal research found that 63 per cent of online shoppers would not purchase from a brand if it had a poor checkout experience – with 43 per cent of customers likely to buy if the checkout offers their preferred payment type.
Businesses across Ireland face a variety of challenges every day, from finding new customers and managing cashflow to driving sales. Expanding the choice of payment methods for shoppers can help turn potential customers into actual customers and help increase sales. A Censuswide survey of enterprises revealed that diverse payment options that cater to customer preferences (27%), fast and reliable processing to minimise transaction delays (26%) and dispute resolution services (25%)—are crucial factors that enable business growth.
“We’re bringing our latest innovation to Ireland with PayPal Complete Payments, that enables small and medium-sized enterprises to offer their customers the same level of service and user experience as large enterprises,” said Jonas Breding, General Manager, Northern Europe, PayPal. “With PayPal Complete Payments businesses are seeing on average 4.2 per cent lift in credit and debit card acceptance for neighbouring markets like the UK. This demonstrates we are delivering greater value for our customers by boosting customer conversions and helping drive revenue.”
PayPal has integrations with several ecommerce platforms – including BigCommerce and WooCommerce – which make it easier for their customers to quickly take advantage of this new solution.
This new solution enables eligible enterprises to allow their customers to securely store their payment methods in the PayPal vault for future purchases. This provides a seamless shopping experience for consumers, and helps Irish enterprises drive conversions and repeat buyers.
Businesses can sync order and tracking information with a new feature–Package Tracking. For businesses, sharing tracking data with PayPal can mean fewer customer disputes, and a streamlined resolution process that eliminates manual responses, which can reduce costs. Transactions with tracking details often see 80 per cent lower “item not received” dispute claims.
To help keep small businesses secure in an environment where fraud is on the rise, PayPal Complete Payments will continue to offer Fraud Protection, Chargeback Protection and Seller Protection on eligible transactions.
This solution is available at competitive rates for accepting credit cards and other payment methods online. Small businesses can now choose between flat-rate pricing and flexible pricing, which helps them get paid the full amount up-front and gives them a transparent view into processing costs.