TEKenable has invested €250k in developing Chat With Your Documents, the company’s customised application designed to use AI to unlock business value.
“Up to 70% of corporate knowledge is locked up in documents (unstructured data), not in formal databases like ERP and CRM, and search is not sufficient to unlock it,” explains Peter Rose, CTO at TEKenable. “We developed Chat With Your Documents to solve a real business problem: every research report, sales proposal, strategy, product or project document contains valuable institutional knowledge that is progressively lost from an organisation as people leave, and this information is very hard or even impossible for new joiners to acquire.”
Chat With Your Documents makes this information accessible and offers the capability in two different forms, one for internal use, to support staff with their day-to-day tasks, and one that is externally facing, to help customers, for example, better understand a company’s products.
The customised Azure-based AI application – Chat With Your Documents, uses the latest Azure OpenAI technology, guarantees privacy and security and is GDPR-compliant.
TEKenable’s solution analyses documents, extracts key information, and provides valuable insights and information in a collated response that answers questions with a response that blends the relevant content from multiple sources into coherent answers. The advanced natural language processing capabilities allows our software to understand the context of queries. It can comprehend complex questions, handle follow-up inquires, and provide accurate responses, ensuring that you get the information you need, even in a dynamic conversation.
Chat With Your Documents can stand-alone or seamlessly integrates with existing line of business systems ensuring institutional knowledge is accessible at all times.
“Chat With Your Documents is the result of TEKenable’s objective to seamlessly integrate artificial intelligence in the most effective manner to provide cutting-edge tools, as the process of evolution is ongoing and unceasing,” concludes Peter.
“Using Chat With Your Documents allows users to experience innovative work efficiency by obtaining comprehensive information from previously unusable corporate knowledge.”
About TEKenable
TEKenable is an Irish technology and services company delivering digital transformation to help companies build real business advantage. As market demands continuously change, the company blends innovative thinking and breakthrough technologies to produce game changing results through improved cost savings, operational efficiencies and enhanced customer experience. As a ‘Managed’ Microsoft Partner and Salesforce Partner TEKenable has the expertise and technology to deliver true Digital Transformation.
TEKenable are experts in delivering the very latest ‘Cloud’ Technology Platforms to mid and large-scale enterprises and certified ISO 27001, 13485 and 9001. TEKenable has global reach with operations in Ireland, UK, Spain, Hungary, and UAE with expertise across Healthcare, Financial Services, Agri-Food, and the Public Sector.
In 2019 TEKenable was named Technology Business of the Year, the company is listed in the Deloitte Fast50 for the last 4 years 2019/2020/2021/2022 and won the Deloitte Impact Award for Technology in 2019 and 2022. TEKenable was awarded Microsoft Partner of the year for Business Applications 2021.
Established in 2002, TEKenable employs over 200 people.