man on phone

Technology is growing in leaps and bounds, and it can help your business achieve substantial growth as well. There are many ways in which you can utilize technological advances to your benefit when it comes to gaining clients for your business. If you have a small business and have been trying to find ways to increase your client base, then these technological advances in the globalization of the markets can be to your benefit.

 

Here are 6 tips to utilize technology to its fullest, increase your online presence, and in turn increase your profits!

1. Customer Service Applications

It is very rare nowadays for people to NOT use their smartphones for commerce purposes. Whether they are searching online for their needs, placing orders, or contacting customer support, they choose to do so increasingly through smartphone technology. If your business doesn’t have a self-serve phone application, then now is the time to start thinking about developing one. If you have a convenient mobile application that your customers can download, they are more likely to use your services.

2. Ease of Use for Customers

Ensuring that your customers are happy is a huge priority when it comes to business management and organization. One way that technology can improve your customer experience is by allowing online payments and customer account management. If you cannot process credit and debit cards, and only accept cash or transfers, customers will be less likely to use your services. Ensuring that your customers can easily order, pay, and manage their accounts will make a world of difference for your business.

3. PPC Online Marketing

Globalization of the market is a huge change that comes along with technological advancements. Not only can you advertise your products and services far and wide, but you can also utilize your website to increase earnings by selling advertising space on your webpage. This is a great way that you can generate more income, and also offer your clients new and innovative suggestions, thereby helping other businesses. Many businesses have great success with white label PPC services, increasing profits and using this technology to help drive the market while retaining their own brand. PPC advertising is pay-per-click advertising, meaning every time one of your customers clicks on this advertisement, you get paid!

4. Search Engine Optimization (SEO)

Search Engine Optimization relates to the algorithms that introduce customers to prospective businesses when they search their needs online via engines such as Google or Yahoo. If your SEO is working well for you, that means you will be a top-rated recommendation when clients search for products or services that match what you have to offer.

 

SEO relates to the keywords and links you have contained on your websites, so your content is key. If you put Search Engine Optimization to work for you, and spend the time to ensure your online content is appropriate, then you will find more and more business coming to your website via customer searches. Ensuring that your website is chock-full of the necessary content and keywords to make you a top recommended search result can have your business growing in no time.

5. Technology and Efficiency

Utilizing top-notch technology for your business can mean any number of things. From your invoicing to record-keeping to ways of communication, implementing new and improved technology within your business can increase your work efficiency and productivity. Handling your invoicing by hand can be a tiresome process, with accumulations of files that can reduce your ability to respond to queries and cause errors that efficient software can avoid. From accounting software to customer servicing, there are several technological advancements that you can implement within your business that will lead to faster and more efficient work.

6. Online Presence to Increase Client Leads

Using technology to increase your online presence, such as using social media to advertise, can be a great use of technology. Consumers are very plugged in to social media, and ensuring you have a solidified online presence can help draw website visits, and increase your prospective client base. Even if you are not very active on social media in your personal life, it can be a great technology to use to help your business grow.

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Technology doesn’t have to be complicated, and using it to your advantage can be a great move to make for your business. Ensuring that you are utilizing the right type of technology for your business can dramatically change the way you view and organize your business, leaving you free to service your customers and increase your profits. Take these suggestions into account and implement new technologies, you won’t be sorry that you did!

By Jim O Brien/CEO

CEO and expert in transport and Mobile tech. A fan 20 years, mobile consultant, Nokia Mobile expert, Former Nokia/Microsoft VIP,Multiple forum tech supporter with worldwide top ranking,Working in the background on mobile technology, Weekly radio show, Featured on the RTE consumer show, Cavan TV and on TRT WORLD. Award winning Technology reviewer and blogger. Security and logisitcs Professional.