Virgin Media today announced that it has won two awards at the 2019 bonkers.ie National Consumer Awards for ‘Best Bill Pay Mobile Phone Plan’ and ‘Best Value Bundle (tripleplay / quadplay)’. The judges gave Virgin Media’s mobile phone team a massive call out for our transparent nature, generous limits and consumer allowances. Our value bundle was selected as overall winner and praised for our simple pricing, great speeds, great deals and customer loyalty incentives. As a customer myself with Virgin the last 6 months and to date they have been great with service and support..
The bonkers.ie National Consumer Awards are all about celebrating companies that provide exceptional value and service to customers in Ireland. This year, celebrations took place at the Mansion House and a little magic from the host Keith Barry provided the right mix for the 15 award categories to be presented across a variety of sectors such as communications, banking, energy and insurance.
“Virgin Media stood out amongst their competitors”, said David Kerr, MD of bonkers.ie. “Virgin Media received terrific feedback from the judging panel in terms of transparency for their mobile plan offering, and delivering bundles that deliver real value to consumers. The Bonkers Awards set the standards for Industry to be recognised for their excellence in consumer value but also to celebrate companies, such as Virgin Media, who bring that to life.”
“This is our second year to receive these awards and from such a respected consumer champion is always a great honour,” said Paul Higgins, Director of Consumer at Virgin Media. “Add to that the fact that the primary evaluation is delivering excellence in consumer value – which is the most important factor for any business – and that we received a perfect recipient in both categories, brings these awards to a whole new level. As always, we plan to continue to improve and keep this momentum going forward with our customer offerings.”