Revolut tops 20 million retail customers on seventh anniversary

Revolut, the global financial super app, has surpassed 20 million retail customers worldwide, and is now processing over 250 million transactions a month. Both achievements come as Revolut celebrates its seventh anniversary.

Revolut is continuing to expand its global workforce, topping 5,000 employees globally. Over the past year, Revolut has opened several offices in locations such as New York, Tokyo, Madrid, Barcelona, Paris, Mexico City, Berlin, Budapest and Bucharest. Additionally, new offices in Mumbai and Bangalore are set to open later this year.

Launched in the UK in 2015, Revolut offers money transfer and exchange. Today, over 20 million of its retail customers around the world use dozens of innovative Revolut products including peer-to-peer payments, Saving Vaults, Junior, Stays, and Trading.

In the past twelve months, Revolut has launched a variety of new features including On Demand Pay in the UK, personalised Loans in Ireland, and was named as one of TIME100 Most Influential Companies. With services in 36 countries, the journey continues as Revolut looks to expand into new markets including India, Mexico and Brazil.

Helped by collaborations with influencers over the past year such as Liam Payne, Anthony Joshua, and Simon Wilson, Revolut’s total social media following has grown to over 1.4 million, and it has most recently launched a TikTok account.

Revolut’s top five countries by number of retail customers are:

  1. UK – Revolut’s home market and its biggest with 4.8m customers. The average age of our customers is 39, with 11% of customers being over 55 years old

  2. Romania – 2m customers. With 420,000 users in Bucharest, Romania’s capital city has the most Revolut users of any city in the EU, and second most globally after London. One in three Bucharest residents of working age has a Revolut account.

  3. Ireland – 1.9m customers. A third of the 5m population (and half of adults with a smartphone) use Revolut – and Revolut is used as a verb

  4. Poland – 1.7m customers. Following the launch of dedicated free accounts for Ukrainian refugees, Poland is home to over 50,000 refugee accounts (out of a total of over 170,000 in EU)

  5. France – 1.5m customers. Revolut recently launched local IBANs in France to offer fully compatible accounts in the French market

Nikolay Storonsky, Chief Executive Officer, commented: “Revolut reaching 20 million customers and 250 million transactions a month is another milestone we’re proud of.

“When we started Revolut seven years ago, we wanted to give people more control over their financial well-being through the use of our technology, offering a service that addresses all their financial needs in one place. We are still a young business, but our growth over the last few years shows the increasing demand for our products all over the world. 

“As important as this milestone is, we are still at the start of our journey and intend to keep pushing the boundaries of financial innovation to build the world’s first global financial superapp. This is just the beginning…”

Vlad Yatsenko, Co-founder and CTO, commented: “In just seven years, Revolut has grown exponentially. We are now more than 5,000 strong, with new and long-standing staff helping to deliver for our customers on a daily basis.

“Today’s announcement, as well as the company’s seventh anniversary, is one to savour and enjoy, but it is also evidence that there is still so much to achieve in this space. We remain focused on developing new and innovative products for our customers, and look forward to celebrating the next milestone in the near future.”

Revolut starts rollout of responsible Pay Later instalments product beginning with Ireland

Revolut, the global financial superapp with more than 18 million customers worldwide, is rolling out its responsible pay later product, ‘Pay Later’ in Europe as it continues to expand its suite of products to help people get more from their money. Revolut Pay Later is the first pay later product in Ireland that uses an approved credit limit, designed to focus on affordability. Revolut puts the customer in control of when they want to use Pay Later for rather than being restricted to certain merchant partnerships.

Beginning this week, some Revolut customers in Ireland will be eligible for early access to Pay Later, which will gradually roll out to all users in Ireland – where 1.9m adults have a Revolut account. Pending the sign-ups for Pay Later, Revolut will look to offer the product in additional markets from the end of 2022 and beyond, with Poland and Romania to be the next markets gaining access to the product later this year.

Qualified customers can use Pay Later for purchases up to a maximum of €499, with any of their Revolut cards, including when paying with a Revolut Disposable Virtual Card which provides an extra layer of security for online transactions.

Customers can spread the cost of a purchase across three monthly instalments with the first instalment paid upfront by the customer at the time of purchase followed by two monthly instalments. The fee of 1.65% per purchase is repaid as part of the final two instalments. Fully integrated within the Revolut app, once approved, customers can activate Pay Later on-the-go with one tap in their Revolut app. Customers can view their Pay Later balance in the Cards section and in the Pay Later hub. If a customer would like to repay the instalments early, there are no additional fees to do so.

Whether it’s a new washing machine, hotel booking, or a birthday gift, customers can use Pay Later at any merchant that accepts Revolut online or in store. Unlike other pay later products, merchants do not sign up to Revolut Pay Later, and Revolut does not charge them for Pay Later transactions.

Revolut checks customer affordability by linking to customers’ existing bank accounts through Open Banking. Revolut will assess customer suitability and affordability for ‘Pay Later’ through an underwriting process. The current maximum credit limit is €499, but each customer will have their own bespoke limit as decided by Revolut’s credit assessment.

The new product also features built-in safeguards to check that users can afford their Pay Later limit. Unlike other pay later providers, Revolut is able to offer a more robust assessment as it approves the credit limit before the transaction rather than offering an instalments payment method at the point of sale.

Pay Later is another tool to help customers manage their spending all from one app. The Buy Now Pay Later market in Europe is set to grow to £680bn over the next five years.  Revolut’s ‘Pay Later’ offering meets the growing consumer demand for this personal finance tool, while offering it in a responsible way, with a heavy emphasis on customer affordability and suitability. Pay Later joins the suite of innovative products Revolut will be delivering to solve for all of its customers’ credit needs.

Joe Heneghan, CEO Revolut Europe, commented: “Pay Later is an exciting and fast-growing area of personal finance and consumer spending, and we are excited to add Revolut ‘Pay Later’ to our financial superapp. 

“Revolut Pay Later gives our customers more control and flexibility over their personal finances, in a responsible way, by enabling them to spread the cost of purchases over three instalments. This encourages people to pay within two months, rather than calling on overdrafts and credit cards which don’t carry the same emphasis on quickly paying back the amount borrowed.” 

AIB and Revolut SMS scam sms purchase

A quick heads up on a new sms scam doing the rounds to keep your eyes open for with AIB and Revolut, in recent times this BANK OF IRELAND scam was popular and here is all the details on that and the identifier is what you need to watch out for if you do deal with your bank on your phone.

The latest message claims to come from AIB this time around and of course both AIB and Revolut have been contacted on the issue which some could fall for, most of the banks moved over to SCA (Strong Customer Authentication) so when you use your card online you will authenticate the purchase via your app on your smartphone for example.

Both AIB and Revolut are now aware of the issue and have responded with their usual lines seen below

Revolut – Thank you for sharing this with us. We can confirm that the message wasn’t sent by us. Please don’t share any details via this link and remember that we’ll never ask you to provide any details via a link sent in SMS. Stay safe!

AIB – Hi Jim, This is a fraudulent text message. If you clicked on the link, please call on 01 2695022 or +353 12695022 from abroad, 7 days a week, 8am to midnight. If possible, please forward the text message to us on the following link: aib.ie/security-centr Thanks ^CK

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