Tag: predictions

Dell Technologies Ireland reveals top technology predictions for 2025

Jason Ward, EMEA North Vice-President and Managing Director of Dell Technologies Ireland, has unveiled his top five technology predictions for 2025, outlining how Artificial Intelligence (AI) and emerging technologies will redefine and transform the way Irish businesses operate.

The technology leader is forecasting how advancements in AI, data infrastructure, and emerging technologies like quantum computing and 6G will redefine business operations in 2025. Key predictions include the rise of AI agents, the fusion of AI with other new technologies, and the growing importance of upskilling to harness AI’s potential.

“2025 will be a pivotal year for technology, where AI moves from experimentation to execution and becomes an essential driver of business transformation,” said Jason Ward, EMEA North Vice-President and Managing Director of Dell Technologies Ireland. “The era of trial and error in AI has come to an end, with businesses of all sizes moving to adopt Generative AI to enhance productivity, efficiency and growth.”

“To stay competitive in the AI era, businesses must have a clear strategy, modern infrastructure, and a commitment to upskilling their workforce. By anticipating emerging technology trends that will shape Ireland’s economy, Dell can enable public and private sector organisations to adapt, innovate, and thrive in 2025 and beyond. Through our team of technologists and experts and unique capabilities, such as our Customers Solutions Centre Innovation Lab in Limerick, we’re helping organisations in every sector to accelerate their AI journey and make it a success.”

1. AI will deliver real business value, scaling from concept to reality

2024 was a year of AI discovery, but 2025 will be the year businesses realise tangible returns on investment. According to McKinsey, GenAI usage has doubled in just 10 months, where businesses in these stages are learning, testing and gaining insights into what AI can achieve. Industries like healthcare, finance, and logistics will lead the way in deploying AI and scaling it to solve current challenges. If an organisation’s AI strategy isn’t clearly defined yet, make it a top priority in 2025. Tools are maturing at a rapid pace, and Irish businesses that fail to adapt risk falling behind.

2. 2025 will see the rise of AI agents

2025 will also see the rise of AI agents, with abilities far beyond chatbots or virtual assistants. AI agents are software systems designed to plan, make decisions, and execute actions to achieve specific goals.

Unlike traditional chatbots we know today, these systems will execute tasks autonomously, offering dynamic and creative solutions. By resolving detailed customer inquiries and tailoring real-time marketing campaigns, AI agents will become integral tools of employees across the country.  Gartner predicts that by 2028, these agents will manage one-third of all generative AI interactions. At Dell, we’re exploring the use of intelligent agents to help teams sort through content and code artifacts and other knowledge bases with the view to sharing those learnings with organisations in Ireland.

3. Future of work will increasingly be shaped by AI PCs

In 2025, AI-powered PCs will enhance productivity for Irish businesses and shape the future of work. These devices, equipped with embedded AI, will handle tasks like drafting follow-ups, organising to-do lists, and summarising emails before the workday even begins. With 2025 likely to bring a big PC refresh, an AI accelerator, or NPU, will be found in nearly every device, meaning PCs will be capable of running AI workloads and apps. By processing data locally, they offer faster performance, improved security, and greater cost efficiency—key benefits for many of Ireland’s hybrid workplaces and remote teams. For businesses relying on older hardware, upgrading to smarter devices will be essential to stay competitive in a rapidly evolving landscape.

4. New era of innovation will be unlocked as AI converges with other technologies

The next wave of innovation will be driven by the convergence of AI with other emerging technologies. In 2025, this powerful combination of AI with quantum computing, 6G networks, intelligent edge, and digital twins will unlock groundbreaking advancements across a growing number of sectors in Ireland. The integration of AI with 6G’s high-speed connectivity will empower smart factories to make real-time decisions, boosting production efficiency and enabling predictive maintenance. The convergence of AI with Edge Computing will also enable the emergence of smart grids allowing businesses to better manage their energy. This new wave of innovation will unlock unprecedented levels of performance and efficiency, reshaping industries and pushing the boundaries of what’s possible.

5. Upskilling will become one of the best investments of 2025

The growing adoption of GenAI among Irish businesses will make AI fluency a vital skill in every sector of the economy. From advanced programmers and prompt engineers to AI content editors, new AI tasks and jobs will also emerge. In 2025, organisations across Ireland will need to prioritise the upskilling of their employees and putting in place dedicated workforce transformation plans to stay competitive. Although the latest data from the Dell Innovation Catalysts Study found that 59% of organisations in Ireland are training or upskilling employees to use GenAI, the remainder of businesses will need to rapidly catch up. Investing in upskilling will be one of the best investments businesses will make in 2025.

Dell Technologies Ireland unveils top five technology predictions for 2023

Jason Ward, Vice-President and Managing Director of Dell Technologies Ireland, has unveiled his top five technology predictions for 2023. The prominent technology leader is forecasting how new developments in AI and Quantum Computing together with the growing importance placed on the digital employee experience will transform the business landscape over the coming year.

With seven in ten Irish businesses seeking to accelerate their digital transformation plans, smart investments in IT are set to continue at pace. Those investments will increasingly be focused on new technologies that can unlock the value of data while also keeping it secure.

The technology predictions for 2023 comes following a year in which Irish businesses recognised that their ability to embrace AI, Cloud and Edge Computing rests on an engaged and innovative workforce. According to Dell’s Breakthrough study, 74% of Irish leaders regard their people as their greatest asset in driving digital transformation forward.

“As we look ahead to 2023, new technologies will help Irish businesses to remain resilient in challenging times as well as enabling a hybrid workforce to innovate at speed,” said Jason Ward, Vice-President and Managing Director of Dell Technologies Ireland as he unveiled his 2023 predictions.

“To help organisations across Ireland navigate a world increasingly defined by data, we’ve pinpointed five technology predictions that will shape how we live, work and do business in the next 12 months. For those who have the right talent to embrace it, advancements in AI can provide businesses of all sizes with a distinct competitive advantage.

“2023 will see Quantum Computing become more accessible to Irish business, who will harness this breakthrough technology to speed up innovation. Meanwhile, with evolving ransomware attacks and the growing volume of data, cyber resilience will become intrinsic to business resilience.

“By looking to the horizon and identifying the technology trends that will shape Ireland’s economy, Dell Technologies can support public and private sector organisations to adapt, innovate and remain resilient.”

 Top 5 Predictions:

 The top technology predictions include:

 Prediction 1: Technology will make or break the employee experience

With a significant number of organisations embracing a hybrid future, technology rather than the physical office will increasingly define the employee experience. No longer seen as ‘added extras’, new tools and devices will not only shape how we work from home, but they will also help offices pivot to become workspaces for collaboration. That will enable businesses to provide employees with a consistent and productive work experience, not defined by where they work.

 Prediction 2: Cyber resilience will become intrinsic to business resilience

More evolved ransomware, the shift to hybrid working, the increasing use of new technologies as well as the rise in the volume we all use, have made businesses of all sizes prime targets for cyber attackers. The changing cyber landscape has resulted in 91% of Irish businesses taking steps to enhance data protection over the past year. 2023 will see leaders recognise that they are only as secure and resilient as their people. That will require organisations to build a culture of security at every level. With organisations handling more data than ever before, cyber resilience will become intrinsic to business resilience.

Prediction 3: AI will become the engine of innovation in every organisation  

AI will reach an important turning point next year as it is adopted across every organisation – irrespective of size. Leaders are increasingly looking at ways in which to harness the value of data and are turning to AI to keep pace with changing trends and to remain one step ahead of competitors. Creating more intelligent products and services and supporting the work by all teams across the business, AI will become the main engine of innovation in 2023.

Prediction 4: Quantum Computing will become the new frontier of digital transformation  

For decades, quantum computing has only been accessible to the world’s largest research institutions and government agencies. But in 2023, industry is set to come together to make quantum computing a reality for businesses of all sizes. As the new frontier of digital transformation, Irish businesses will begin to pilot the use of quantum and harness its advanced computing capabilities to speed up innovation. Healthcare and finance are two sectors where the impact of quantum will begin to be felt.

Prediction 5: IT to help organisations achieve their ESG goals

In the wake of COP27 and national climate action plans, IT will play an ever-greater role in helping organisations achieve their environment, social and governance (ESG) goals. IT teams can play a key role in developing the right metrics and accessing data from across the business to reliably track emissions and measure progress. Applying AI and Machine Learning can help to identify opportunities within an organisation to reduce waste or to promote more efficient farming practices.