Tag: OPenAI

Hidden data risks: how ChatGPT at work could expose your business.

Legal Island, one of Ireland’s top compliance specialists, has issued a stark warning to employers: your staff could be feeding confidential business data straight into the public domain; and you, or in fact they,  probably don’t even know it.

Before using ChatGPT, users can disable its training mode, a setting that, when left on, allows OpenAI to store and use input data to refine future responses. It became apparent to Legal Island that many employers are allowing the use of ChatGPT without any proper training, and without making their employees aware of the importance of turning off the training function before using the tool.

A new survey of 100+ organisations, conducted by Legal Island, found that just 4% of users knew how to disable ChatGPT’s training function, the simple privacy toggle that prevents OpenAI from reusing sensitive data.

Barry Phillips, Chairman of Legal Island and author of a new book, ‘ChatGPT in HR’, put it bluntly: “When the training feature is left switched on, OpenAI can capture the information entered into ChatGPT and recycle it to improve future outputs. If your staff are using ChatGPT with the training function left on, you’re potentially leaking commercially sensitive data into a giant AI engine. That data could pop up in someone else’s prompt next week. It’s a legal, reputational, and regulatory mess waiting to happen.”

Phillips continued: “While it’s encouraging that employees are embracing ChatGPT and teaching themselves how to use it, the lack of formal training is alarming. Our research shows a worrying knowledge gap as most employees in Ireland don’t even know the tool has a training function, let alone how to disable it.”

To address this compliance crisis, Legal Island has developed a free 10-minute e-learning module for employees, showing them exactly how to use ChatGPT safely, including how to switch off the training function before entering any data.

Kellie Shields, Chief Compliance Officer at Legal Island, added: “People treat GenAI like a harmless toy, it’s anything but. Without proper training, it’s a data breach in the making. This issue is too important to ignore, so we’re encouraging employers to take action today and avail of the free compliance training.”

Legal Island has been guiding HR professionals through the complexities of workplace compliance since 1998. With offices in Northern Ireland and the Republic of Ireland, the award-winning organisation has become a trusted voice on the safe adoption of emerging tech in the workplace.

To access the free ChatGPT training, visit www.legal-island.ie or email debbie@legal-island.com.

Dublin City Council and OpenAI Announce Partnership to Show the Potential of AI to Support Europe’s Tourism Industry

Dublin City Council and OpenAI are today announcing a partnership that leverages the power of artificial intelligence to support Europe’s tourism industry. This collaboration comes as Dublin proudly accepts the title of European Capital of Smart Tourism for 2024, underscoring the city’s commitment to innovation in tourism.

The partnership aims to set a new standard for smart tourism innovation across Europe, showcasing the potential of AI to enhance the visitor experience. Key initiatives include:

-Co-development of a Dublin Itinerary Planner Proof of Concept “A Day in Dublin”: Leveraging the advanced capabilities of GPT-4, this innovative tool will showcase how bespoke travel recommendations can make Dublin’s rich cultural heritage and vibrant city life more accessible to visitors. This prototype has been designed to show the potential of generative AI to support unique, bespoke experiences for visitors instead of generic to-do lists.

-Supporting Tourism Across Europe: A hands-on workshop will be held for leaders of smart tourism destinations across the EU this September in Dublin. This session will explore how AI can be utilised in various aspects of tourism, including city promotion, destination branding, tourism engagement, and itinerary planning.

Lord Mayor of Dublin Daithi De Roisti: “We are delighted to partner with OpenAI to support Dublin and European cities to realise the potential of AI to transform tourism experiences and offerings. Through our EU Capital of Smart Tourism Designation we also look forward to welcoming city destination leaders to Dublin in September for a unique AI and tourism mentoring workshop to support their innovation programmes”

OpenAI’s Vice President of Global Affairs, Anna Makanju:“OpenAI is excited to collaborate with the City of Dublin to support the future of tourism in Europe. Our advanced AI technologies, including GPT-4, have the potential to revolutionize how people explore and experience destinations. We look forward to working together to create innovative solutions that will benefit visitors and cities alike.“

The Dublin Itinerary Planner Proof of Concept is a collaboration between Dublin City Council, OpenAi and Data & Design, a local Dublin based data consultancy. It has been designed to show the potential and power of generative AI to create unique and bespoke experiences that move away from mainstream generic ‘things to do’ lists in cities!

Data & Design Founder Rudi O’ Reilly Meehan: “There is little doubt of the transformative power of OpenAI’s technologies such as GPT-4. This collaboration is about creating tools that harness this power to benefit visitors to Dublin – in this case, by providing tailor-made itineraries created using generative AI. I am delighted to be working with Dublin City Council and OpenAI in building this prototype, and the approach we are taking has significant scope for scaling across other cities and experiences.” 

This partnership marks a significant milestone in the integration of AI into the tourism industry, promising to deliver a more engaging and bespoke visitor experience. Dublin and OpenAI are committed to leading the way in smart tourism innovation, inspiring cities across Europe to explore the possibilities.

Zoom Announces Zoom IQ Expansion + Use of OpenAI

Today at Enterprise Connect,  Zoom Video Communications, Inc. (NASDAQ: ZM) announced the expansion of Zoom IQ, a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more. The company also announced it will use OpenAI to bolster its unique federated approach to AI based on flexibility.

Zoom’s federated approach to AI leverages its own proprietary AI models, those from leading AI companies– such as OpenAI –and select customers’ own models. With this flexibility to incorporate multiple types of models, Zoom’s goal is to provide the most value for its customers’ diverse needs. These models can also be customized to perform better for a customer, based on their vocabulary and requirements.

“Zoom has long built AI solutions into our products to empower customers to be more productive,” said Smita Hashim, chief product officer at Zoom. “We are excited to bring many more capabilities with new large language models. Our unique approach to AI will give customers the flexibility they want and help significantly improve collaboration and customer relations.”

In today’s work environment, workers find it increasingly difficult to balance workday priorities between emails, team chats, meetings, and project management tasks. Teams are also looking for ways to better co-create effectively in real-time. To help solve these challenges, Zoom IQ will have a host of new capabilities scheduled to release soon, including:

  • Zoom IQ chat compose: Zoom Team Chat users can soon use the compose feature to help compose messages based on conversational context in addition to changing message tone to customize suggested responses.

  • Zoom IQ email compose: Harnessing the power of Generative AI, users will get email draft suggestions in response to the conversational context from prior Zoom Meetings, Zoom Phone calls, and email threads. Available initially in Zoom IQ for Sales.

 

  • Zoom IQ meeting summary: Generate a summary, capture next steps, and share via Team Chat, Zoom Calendar, and email without recording the conversation, so those who didn’t attend will no longer have to sit through lengthy recordings.

Additionally at Enterprise Connect, Zoom is showcasing the following innovations to make teamwork more meaningful and strengthen customer relationships:

 

  • Zoom Huddles (formerly Zoom Spots) is a new video-enabled virtual coworking space designed to foster ad-hoc discussions and relationship building, to replicate the “working alongside” aspect of an open office and encourage free-form video-first conversations. Zoom Huddles is now available globally for customers to request early access by visiting the product page.

  • Intelligent Director uses multiple cameras in a Zoom Room to determine the best angle of the individuals in the room to display within the meeting. With high-quality, reliable video and voice, Intelligent Director also provides a best-in-class experience for remote participants. Available in beta soon.

  • Zoom Scheduler makes it easy to find the perfect time for meetings by sharing the host’s availability so others (even external participants) can conveniently book appointments. Zoom Scheduler reduces the back-and-forth hassle of manual scheduling by placing a meeting on the host’s calendar with a Zoom Meetings link already included, saving both participants time. Zoom Scheduler works seamlessly with Zoom Meetings and Zoom Mail and Calendar, and integrates with Google Calendar and Microsoft 365, so hosts can use their preferred calendar.

Read Zoom’s Enterprise Connect blog to learn more about what Zoom will be showcasing.