Tag: new

WHOOP Study Unveils New Digital Biomarker for Menstrual Cycle Monitoring, Advancing Understanding of Female Physiology

WHOOP, the human performance company, has announced the findings of a new study that introduces a digital biomarker for menstrual cycle monitoring, providing much needed insight into female physiology. Published in Nature’s Digital Medicine journal, the research examines the cardiovascular changes that occur during the menstrual cycle, offering a non-invasive method for tracking reproductive health.
The study, which analysed over 45,000 menstrual cycles from more than 11,500 participants, highlights the under-researched nature of women’s health. Despite women’s health issues affecting half of the population, only 3% of medical research is focused on women’s health. This new research is one of the largest efforts to leverage wearable technology for understanding the menstrual cycle and its impact on overall health.
“This research is a huge step forward in how we understand women’s health. While it has long been understood that various health metrics fluctuate with the menstrual cycle, the extent of these fluctuations and their significance have not been fully understood,” said Will Ahmed, CEO of WHOOP”
This research was conducted using the wearable device, WHOOP, which continuously monitors users’ biometric data. In total, over 1.2 million days of data were analysed to uncover these insights. The researchers behind the study, led by Summer R. Jasinski, suggest that this method could serve as a reliable and accessible indicator of hormonal fluctuations during the menstrual cycle, offering a new approach for tracking reproductive health without the need for costly tests or invasive procedures.
The key finding of the study is the introduction of a metric called “cardiovascular amplitude,” which tracks fluctuations in resting heart rate (RHR) and heart rate variability (HRV) during the menstrual cycle. According to the study, these fluctuations follow a predictable pattern, with RHR reaching its lowest point and RMSSD peaking around day 5 of the cycle, and RHR reaching its highest point around day 26.

The study also found that factors such as age, BMI, and hormonal birth control use can affect these fluctuations, making this new digital biomarker useful for identifying cycle irregularities and reproductive health issues.

In addition to menstrual tracking, WHOOP understands these fluctuations also offers guidance on optimising physical activity during the cycle. Research shows that exercise can have significant benefits throughout the cycle, but the type and intensity of workouts may be better aligned with specific phases.

For example, the follicular phase, including the first few days of menstruation, is often an optimal time for high-intensity workouts, as energy levels may begin to rise. In contrast, the luteal phase might be better suited for low-intensity exercises like yoga or walking, as the body prioritises recovery and may experience a slight dip in energy levels. Committed to advancing the understanding of female physiology at every stage of our menstrual cycle, these WHOOP insights empower women to gather a better understanding of their own bodies, and tailor their fitness routines to physiological needs, enhancing both performance and overall well-being.
This new study marks a significant step in the growing field of wearable health technology, which continues to offer new possibilities for non-invasive monitoring of various aspects of health. The WHOOP research highlights the potential of digital biomarkers to provide meaningful insights into women’s reproductive health, paving the way for improved health monitoring and earlier detection of potential issues.
For more information and groundbreaking research and recommendations into women’s health, visit the WHOOP Locker here.
WHOOP is committed to the advancement of research in Women’s Health. Please see below further resources from WHOOP on the areas of women’s wellness:

Space Technology: The New Frontier

With the next boom in the space race on the horizon, many may be thinking that the technological innovations are unhelpful to the everyday man. So, let’s take a look at some of the space designed or derived technologies can impact our daily lives. 

Random Number Generation 

You know what they say – in space, no one can hear you scream. Well, space is actually full of noises. And, this unpredictable noise can be used as a source of entropy for RNGs, which can be used in a wide range of applications to ensure results are completely random.

Just take iGaming, for example – online slots must use a digital alternative to in person gaming techniques which still have the same element of luck and chance as the traditional gameplay for authenticity and immersion: RNGs. And, some of the most popular online slot games are even themed around space and the stars, as well as using this kind of technology – enthusiasts could check out the Starburst slot for universe-inspired online gaming. Here, gems and stars fall onto the reels in a seemingly random order, putting a unique spin on the origins of the technology that is the backbone behind the game. Whilst traditional slot games rely on gravity, these games are powered by RNGs to ensure the fairness of gameplay.

As we’ve said, many random number generators require a physical input – and, for some, this is the atmospheric noise or behaviour of our atmosphere or the space beyond it. For example, Dr Mads Haahr from Trinity College, Dublin relies on the unpredictable phenomena of lightning for his random number generators. Elsewhere, white noise from the universe can be used as an entropy source due to its indeterminable nature. 

Agricultural Analysis 

Travels to space have allowed scientists to place satellites in key locations. These satellites can be accessed remotely, and can be used to monitor the earth from afar. Due to this, these satellite systems can be utilised for monitoring agricultural processes in real time. The NASA Harvest platform for example, leverages satellite data to provide real-time analytics to agricultural workers. 

The data that can be provided can impact everything from agribusiness to food security, as well as the resilience and preservation of the physical environment. In turn, the data can be leveraged to improve productivity, the practices employed, and adapting policies in line with the changing environment. Ultimately, this can help to ensure that regions have access to food, monitor the productivity of agriculture, and reduce the volatility of the market. 

Sustainability 

Today, sustainability is more than a want – it is a need. With this in mind, space technologies can be leveraged to help many industries improve their sustainability. Let’s take a look at the Space4Water platform, which provides training, information, data, and networks which leverage data collected from space for managing water management. Elsewhere, water remediation technology designed for the International Space Station has been used to provide clean water to earth’s driest regions. 

In addition to this, space technology can be utilised to achieve energy efficiency. Satellites can be used to monitor infrastructure to ensure efficiency, support surveying for the implementation and optimisation of this infrastructure, help in synchronising power infrastructure, and even assist in identifying optimal areas for solar and wind energy farms. 

As you can see, technology designed for or derived from space can be used to improve everything from the level of randomness to sustainability, and even help to improve agricultural productivity. With this in mind, space technology is not just for space – it is for earth, too. 

Guide to Start a New Career in Tech (Even Later in Life)

Countless people feel like changing careers, and there are plenty of reasons for this. They’ll also have more than a few other careers they could be interested in. You could be in this position and want to start a career in tech. It’s easy to see why.

That doesn’t mean it’ll seem like an easy process, though. You mightn’t know where to start. Usually, it’s not just a matter of starting to apply for jobs.

You’ll need to put a bit more time and effort into it. That doesn’t mean it has to be complicated, though. Instead, it could be more straightforward than you’d think. You might just have to take the right steps, and you’ll have nothing to worry about.

Some of these could have more of an impact than others, making them more than worth focusing on.

Why Start a New Career in Tech?

You’ll have plenty of careers you could consider, so you might wonder why you should start a new career in tech. The most obvious reason is that it’s an area you’re interested in. That could be more than enough to persuade you to give it a go. It’s far from the only reason it’s appealing, though.

It offers multiple other benefits, too. Some of the more interesting – and tempting – of these are:

  • Salary – Perhaps the most tempting reason to get into tech is the salary. Tech workers at all levels can expect quite a large paycheck every month. It’s one of the main reasons people consider getting into the tech industry.
  • Flexibility – Working in the tech industry is more flexible than many others. You’ll have the option to work from almost anywhere. Even companies that offer hybrid working can be more appealing than office-only industries.
  • Culture – The culture in the tech industry can be much more relaxed than many other fields. This can be one of the more tempting reasons to consider it, especially if you don’t like workplaces that are quite formal.
  • Diversity – The tech industry has a diverse employee base, but that’s not the only way it’s diverse. There’s a wealth of job types out there, and you could find some of these more interesting than others.
  • Advancement – The tech industry is growing constantly, which is great for the people working in it. This offers the possibility for a lot of growth and advancement in the industry. There’s no reason why you couldn’t take advantage of this.

These can be more than enough to persuade most people to start a new career in tech. To actually see them, though, you’ll need to actually break into the field.

This can seem quite complicated, especially considering the various parts of the tech industry you can get into. It doesn’t need to be overwhelming, though. Taking the right steps could be more than enough to help with this. They’ll end up helping you get into tech faster than you’d think.

Five of these steps can be worth focusing on.

Start a New Career in Tech: 5 Steps to Take

1. Take a Look at Your C.V.

One of the first steps you should take is to take a hard look at your C.V. It helps to give you a strong idea of what your skill set is and whether or not there’s anything you’ll need to learn going forward. Start off by focusing on any transferable skills and experience you could have already.

After that, it’s a matter of figuring out what areas you need to work in to break into the tech industry. It’ll help you more than you’d think.

It gives you a firm idea of what you need to do going forward. See it as a way to come up with a gameplan. You’ve no reason not to make this one of the first steps you take with your new career.

2. Consider Learning New Skills

There’s a decent chance you’ll need to learn some new skills before you can start a new career in tech. Taking a hard look at your C.V. helps you figure this out. This doesn’t always have to mean you have to go back to college full-time, though. Instead, you could learn more than a few of them online.

Most of these are more affordable than attending college full-time. You can even do them from the comfort of your own home.

The benefits of an online MBA are well-known, and you can fit this around your schedule. It’s worth looking into the most relevant courses for you and your new career. Once you’ve completed it, you’ll be in a better position to find a job you love. The process doesn’t even need to take too long.

3. Start Networking

You’ll already have a strong network of friends and other professionals in the career you’re already in. While these can help you in a specific career, they mightn’t be able to help you break into tech. It could be more than worth starting to network with professionals in the tech industry.

This can help you moving forward more than you’d think. They could give you advice, and even point you in the right direction for job opportunities. While this takes a little time, it’ll be more than worth it.

4. Build Mentoring Relationships

It’s always worth having a mentor in your career, as they can help you get started in it and grow into your career. When you’re trying to break into tech, this is especially recommended. It’s just a matter of finding someone who’s willing to mentor you when you’re starting out in tech.

Going with someone who’s been in the tech industry for years is recommended. They’ll have a wealth of advice they could give you.

While it could take some time and effort to find someone who’ll have the time to mentor you, it’s worth it. Make sure to follow their advice and ask plenty of questions when you’re with them. You’ve no reason not to.

5. Go to Career Fairs

You’ll eventually get to a point where you’ll start applying for jobs in the tech industry. That doesn’t always have to mean looking at jobs websites and hoping for the best. Going to career fairs with a lot of tech companies involved can be more than recommended. It offers more than a few benefits.

These will all make it more than worth it. You could end up having a better chance of getting a job with them.

You can actually engage with companies that are hiring and find out more about them. This gives you the chance to stand out from other potential applicants, and you could even get some advice while you’re at it. You’ve no reason not to go to a few of them while you’re applying for jobs.

Wrapping Up

Countless people consider changing careers, and it’s easy to see why so many of them do. They’re fed up with their current job, and they don’t see any potential career progression. You could end up in this position and want to make a change.

You’ll have plenty of other options ahead of you. You could want to start a new career in tech, and you’ll have more than a few reasons for this.

While this seems complicated, it doesn’t have to be. By following the right steps, it could be easier than you’d think. You’ll just have to be willing to put the time and effort into it. It’ll pay off dividends once you start your new career.

Noreve Saint-Tropez launches its new global website

Noreve Saint-Tropez launches its new global website. A site that reflects the image, values and collections of the French brand, a pioneer in the design of premium protection for mobile devices.
 
For two decades, Noreve has been supporting you by combining artisanal know-how and innovation. Today, to mark this turning point, Noreve unveils its new digital identity. The model of the noreve.com site has been completely reworked to offer airy, fluid and ever more ergonomic, fully responsive navigation. Every detail has been redesigned to make it easier to discover and personalize your products.
A revisited product page 
The product page highlights each item in an elegant and practical format. Discover high-resolution images, detailed descriptions and all the customization options directly accessible on all screens and terminals.
An immersive visual experience
To help its customers visualize its creations in their context of use, Noreve has integrated a new product slider with lifestyle photos. Now, we can see every detail of the covers and accessories on display, for a better idea of their elegance and quality.
A new navigation
For a smoother experience, the header and menu have been completely redesigned. Thanks to a homogeneous and modern structure, each user can navigate more easily in the Tropézienne brand catalog. Each session is now more accessible and designed for a better user experience.

Xiaomi announces updated Watch 2

Xiaomi is expanding its smartwatch lineup with an updated Xiaomi Watch 2, introducing a sleek Titan Gray color variant. Xiaomi Watch 2 now includes updated software and features to optimize the wearing experience in various scenarios, with these advancements set to extend to previous models.

Among the new features are 10 fun watch faces, including the new Pet Park feature, which encourages users to stay active by rewarding steps to ‘nurture’ a virtual pet on your watch. Users can enjoy watching their pets grow and evolve across stages based on their daily activities.

Additionally, Xiaomi Watch 2 offers the ability to control Xiaomi TV Max Series 2025 via remote function and access interactive boxing lessons through Mi Fitness App.Supports more than 160 sports modes with an optimized professional algorithm model that provides you with more accurate workout data, so your workouts can be more scientific and productive.

Integrated with Google Maps, Xiaomi Watch 2 excels in navigating complex environments like high-rise buildings and jungles, providing clear movement distance, pace, and route information.

Xiaomi Watch 2 features12-channel PPG monitoring to keep track of your heart rate, blood oxygen saturation, and stress levels faster and with more precision. It also offers stronger anti-interference capabilities to identify your sleep patterns with improved accuracy.

Xiaomi Watch 2: Priced starting at €209.00

Xiaomi 14T series

BUY 

 

RoviSys Embarks on Expansion: Unveils New Dublin Office in Ireland

RoviSys, a premier provider of automation and information solutions, proudly announces the opening of its newest office in Dublin, Ireland. Strategically positioned in the heart of Europe, this expansion underscores a commitment to growth and its dedication to serving clients across the European Union.

The new office in Dublin marks a significant milestone in the RoviSys strategic vision for expansion, particularly within Ireland and the broader EU market. With a team of seven dedicated engineers already in place and 65 employees across Europe, RoviSys aims to bolster its presence by targeting a remarkable 200% growth in Ireland over the next 18 months. By the conclusion of 2025, the company plans to employ up to 30 professionals in Ireland, further solidifying its foothold in the region.

Minister for Enterprise, Trade and Employment Peter Burke said: “Congratulations to RoviSys and all the team in Dublin on the opening of their new office. RoviSys’s innovative solutions to automation will complement Ireland’s thriving technology sector immensely. It is very exciting news that they have chosen Dublin as a location for their expansion withing the EU. They will have an abundance of talented engineering professionals here to fulfil positions as they grow. Best wishes to RoviSys and team on this new chapter.”

“Our expansion into Dublin represents an exciting chapter for RoviSys as we deepen our commitment to serving clients throughout Europe,” remarked Matthew Wise, President, RoviSys Europe. “With Ireland’s vibrant technological landscape and strategic position within the EU, we are confident that our presence in Dublin, combined with our Netherland’s office location, will enable us to better serve our clients, drive innovation, and expand our reach across diverse industries.”

Michael Lohan, CEO, IDA Ireland said: ‘’I am delighted that RoviSys have chosen Ireland as the location for their newest office and have announced plans to hire up to 30 employees here. This is a great vote of confidence in the skilled engineering workforce that companies can find in Ireland. I wish RoviSys every success here in the coming years.’’

In additional to geographical expansion, the RoviSys growth strategy is focused on cultivating new and lasting partnerships within the local business community. The company looks forward to collaborating with businesses, organisations, and institutions in Dublin and beyond, contributing to the region’s advancement and reinforcing its reputation as a leader in industrial technology.

Dell Unveils New Lineup of Copilot+ AI PCs

Dell Technologies today announced the expansion of its AI PC lineup with the introduction of new Copilot+ PCs, powered by Qualcomm Snapdragon® X Elite and Snapdragon® X Plus. 

This new range includes five laptops: XPS 13, Inspiron 14 Plus, Inspiron 14, Latitude 7455, and Latitude 5455. These devices are designed to enhance productivity, efficiency, and security for consumers and professionals.

The new AI PCs are equipped with Qualcomm Oryon™ CPU, GPU, and NPU, offering 45 trillion operations per second (TOPS) of AI performance and extended battery life. On-device Copilot enables instantaneous results without requiring an internet connection, ensuring seamless and secure operation. Key features include Recall, Cocreator, Live Captions, Windows Studio effects, and Auto Super Resolution, which collectively enhance productivity and creativity.

“ There’s no doubt the AI PC revolution is here. New transformative AI experiences will bring enhanced productivity and efficiency to the hands of consumers and professionals alike. Those with an AI PC will never look back, and everyone will want to be part of the action. We’re here to lead the way. Our five new laptops, XPS 13, Inspiron 14 Plus, Inspiron 14, Latitude 7455, and Latitude 5455, offer a range of consumer and commercial options that deliver exceptional speed and AI performance to elevate computing and simplify tasks.” said Sam Burd, President, Client Solutions Group, Dell Technologies.

Amplified creativity

Build for AI, the XPS 13 is Dell’s first XPS to feature Copilot+ powered by Snapdragon X Elite. It is the thinnest and lightest XPS model, offering up to 27 hours of battery life, making it suitable for everyday productivity and content creation. 

The Inspiron 14 Plus features the Snapdragon X Plus platform with up to 15 hours of battery life, enabling a faster and more efficient experience. The device offers an upleveled video and audio experience with quad speakers and a QHD+ display with 400nit brightness. Inspiron 14 is powered by Snapdragon X Plus and provides an easy-to-use platform with features like voice commands and a mechanical privacy shutter for extra security.

Unmatched productivity for the business professional

New Latitude AI laptops with Copilot+ pack game-changing performance and exceptional battery life. The Latitude 7455 is a premium AI laptop up to 21 hours of battery life stacked with a stunning 14-inch QHD+ touch display and quad speakers with AI noise reduction. The Latitude 5455 packs performance in a mainstream AI business laptop option with a 16:10 FHD+ display.

New AI experiences

The Dell Copilot+ PCs take productivity, creativity and communication a step further. Using Cocreator, users can create AI generated images using a combination of descriptive words and brushstrokes. New Windows Studio effects adjust lighting and offer new creative filters to enhance call collaboration. Auto Super Resolution uses AI to upscale videos and games in real-time for smooth streaming and gameplay.

Kedar Kondap, SVP & GM, Compute and Gaming Product Management, Qualcomm Technologies, Inc., stated: “Leveraging Snapdragon X Elite and Snapdragon X Plus, Dell has created best-in-class products that can keep up with the AI use cases that will simplify consumer workflows. Together, we are delivering powerful and intelligent Copilot+ capabilities, and empowering customers, compute and gaming, product management, Qualcomm Technologies, Inc. “Together, it adds up to powerful performance, long battery life, and on-device generative AI. We are proud to power these products and enable Copilot+ for Dell users.”

 

Speaking on the unveiling of new lineup of Dell PCs Mark Linton, VP device partner sales, Microsoft Corp said: “It’s a thrilling new era of AI PCs, and our collaboration with industry leaders like Dell enables us to develop innovative devices that seamlessly integrate new AI experiences, enhancing our customer’s productivity and creativity like never before. Our deep engineering collaboration has been crucial in delivering productive and secure PCs for commercial, consumer and gaming customers for decades. With Dell’s launch of their Copilot+ PCs spanning Inspiron, XPS, and Latitude series, we will bring new AI experiences to life for consumers and businesses alike, taking advantage of on-device and cloud AI to empower individuals and organisations to achieve more”. 

 

Availability and Pricing

  • XPS 13 and Inspiron 14 Plus are now available for pre-order, starting at $1299 and $1,099, respectively.
  • Latitude 7455, Inspiron 14 and Latitude 5455 will be available in the coming months.
  • Dell Silent Mouse (MS355) will be available worldwide in Q3 for $37.49.
  • Dell Silent Keyboard and Mouse Combo (KM555) will be available worldwide in Q3 for $62.49.
  • Dell Wired Collaboration Keyboard (KB525C) will be available worldwide in Q3 for $39.99.

 

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm patented technologies are licensed by Qualcomm Incorporated.

Qualcomm, Snapdragon, Qualcomm Oryon, FastConnect and Hexagon are trademarks and/or registered trademarks of Qualcomm Incorporated.

Bumble, Women-first Dating App Launches New Features and Design, Ushering in the next Decade of Datin

Bumble, the women-first dating app, today unveiled an updated brand identity and app design, and launched a suite of new features, including more ways to Make The First Move, marking a new chapter in Bumble’s evolution.

Bumble launched in 2014, giving women more control of their dating lives by flipping traditional gender roles and challenging the antiquated rules of dating. Today, the app is expanding upon its make the first move requirement by introducing choice in how a connection is made with Opening Moves. Additionally, Bumble is making its profile creation quicker and more intentional, expanding its dating intentions and making updates to its compatibility algorithms.

Recent Bumble research* shows women’s experiences have evolved, especially regarding empowerment in online dating. Keeping true to Bumble’s mission, equality remains a priority in relationships with the overwhelming majority* (92%) of women stating it is a top marker in romance. However, how women define equality has evolved with almost 9 in 10* (88%) single women surveyed on the app globally stating that today, equality is about personal choice and autonomy to decide what’s right for you.

After billions of first moves and countless Bumble success stories, Bumble continues to prioritize community-first feedback with solutions that make dating better for women. This builds upon the company’s decade of leadership in addressing issues that impact women online, including banning body shaming and gender-based hate, launching features to combat non-consensual lewd content, and leveraging AI to automatically block spam, scam, and fake profiles. According to research, the majority* of women (60%) surveyed use Bumble because they believe the app delivers a better experience for them.

The Evolution of Make The First Move

Beginning today, women on Bumble have even more choice in how they connect with the launch of Opening Moves. The new feature gives women the option to set a question that their matches can respond to, creating a new way to engage with connections while keeping women in control. Nearly half of women* (46%) surveyed on Bumble shared that having more ways to start a conversation would make their dating app experience even better. Women can use one of Bumble’s recommended Opening Moves, or craft their own. For non-binary and same-gender connections, either person can set and respond to an Opening Move.

“We have always believed that when you make dating better for women, you make it better for everyone. In listening to our community, many have shared their exhaustion with the current online dating experience, and for some, that includes making the first move. We’re also hearing from women that empowerment today is not only about control but it’s also about agency, and we’re excited to offer more choice in how women make the first move with our new Opening Moves feature,” said Lidiane Jones, CEO of Bumble. “We want to evolve with our community, shifting from a fixed approach to giving women more options in how they engage.”

“Bumble has been leading in addressing the challenges of online spaces, introducing industry-first features like Private Detector™ to identify unsolicited lewd images, AI and machine learning to identify scams and spam, and comprehensive Community Guidelines. This latest launch reflects the first step in our continued commitment to making dating better for women, creating space for people to establish relationship dynamics that work for them,” Jones continued.

During testing, Bumble found that Opening Moves improved meaningful conversations on the app by increasing chat initiation and reply rates, as well as lengthening time spent in conversation.

Expanded Compatibility and Stronger Curation

Relationships look different for everyone, but more than 2 in 3* (68%) of women surveyed stated that they struggle with people not being upfront about their dating intentions. Bumble’s data*** also shows that women want to learn more about a potential match before they connect, with nearly 80% swiping right once they have viewed the entire profile.

To help people better communicate what they are looking for now, not just in the future, the app has updated its Dating Intentions badges to include everything from ‘fun, casual dates’ and ‘intimacy without commitment’ to a ‘life partner’ and ‘ethical non-monogamy.’ People on Bumble can now also select up to two dating intentions to be shown on their profile. More than 3 in 4* (77%) women surveyed globally on Bumble said knowing someone’s dating intentions is one of the most important things when online dating.

To help people find compatible matches even faster, common interests and shared top musical artists are now highlighted at the top of profiles to quickly and easily identify commonalities with a potential match. Bumble also increased the minimum number of photos required on a profile and made advancements to its For You algorithm, which is a daily set of four curated, relevant profiles based on your preferences and past matches.

A New Look and Feel

To mark the start of a new chapter, Bumble is also unveiling an updated brand identity including a new logo, bolder fonts, and refreshed colors and illustrations. The new design is a reflection of the company’s branding evolution, emphasizing their ongoing dedication to enhancing member experiences on the app. Bumble’s data shows that 3 in 4* (75%) women say the look and feel of a dating app is important to their overall experience and with 65% that the visual identity of a dating app can make it easier to use.

Led in-house by Bumble’s Creative Studio, the new design will be part of a global marketing campaign launching across more than 10 countries, which includes new content showcasing the lengths women may go when faced with online dating fatigue.

Evolve IP Launch New Training Hub To Empower Reseller Knowledge

Cloud collaboration provider, Evolve IP, has created a specialist eLearning platform to inspire reseller knowledge and help them retain and win new business.

The ‘ucSKILLS’ digital adoption platform offers valuable tools so partners can seamlessly deliver all of Evolve IP’s Anywhere Product Suite solutions, and enhance their own customer experience.

Together with technology partner iTEL, dedicated eLearning content is available from one user-friendly central resource which is constantly updated. 

Transform

Scott Rixon, Evolve IP Solutions Director, says the new service will cement reseller knowledge across the EMEA region and help accelerate digital user adoption.

“Our partnership with iTEL will totally transform current services and create a host of benefits such as optimising team knowledge and support levels, improving the overall customer experience and reducing customer churn.

“This valuable technical resource will be readily available to all our customers, giving them the power to quickly resolve issues and guide customer queries.”

Rixon added that a recent study with iTEL proved that having an effective digital adoption platform reduced customer churn by 35%, ensuring resellers retain their customer bases.

“If their service is reliable and consistent, customers will stay. An adoption platform supports quality control and team development,” he highlighted.

Evolve IP is designed to advance today’s hybrid workplace. It partners with many of the world’s biggest tech companies to bring together their unified communications, collaboration, voice, and contact centre tools into a single, secure solution, fine-tuned for the hybrid workforce. 

Continuous Pursuit

Rixon emphasised: “By integrating these disparate systems from leaders such as Cisco and Microsoft, we can improve both productivity and security, increasing uptime to make the future of work better for everyone. The Evolve IP Training Hub – ucSKILLS – is another major step forward as part of a continuous pursuit to drive standards even higher.

“In addition, the hub will also be the new home for the Evolve IP Partner Portal. Meaning once a team has access, everything they need is in one place such as training materials, marketing resources and technical content. We want to make it even easier to do business with us.” 

James Buxton, Managing Director of iTEL, is equally enthusiastic about the new partnership. “Teaming-up with Evolve IP is a perfect fit as we share the same customer-focused goals and objectives, based on an engage, adopt and retain philosophy. Knowledge is power in an increasingly sophisticated and evolving technology arena.”

Rixon concluded: “This new service is all about empowering partners and helping cement their technical knowledge. As we begin to grow the training hub, we will ensure this space becomes the centre for partner learning and development and a go-to Unified Communications knowledge bank.”