Sky’s the limit for Inflight Dublin as Landmark Technologies secures operations

Landmark Technologies, an Irish provider of IT and cybersecurity services, today announces that it is helping to secure daily operations for in-flight entertainment provider Inflight Dublin. Together, Landmark and Inflight Dublin’s IT team have developed a customised cybersecurity solution tailored to Inflight Dublin’s specific needs. This integrated solution counters rising cyber threats, safeguards critical data, and provides a secure foundation for innovative in-flight entertainment solutions that enhance the passenger experience.

Headquartered in Dublin and with locations in North America, the Middle East, Asia, and Africa, Inflight Dublin provides blockbuster movies, popular TV programmes, music, apps, games, and moving maps to leading airlines worldwide. These include Qatar Airways, Condor Flugdienst GmbH, Copa Airlines, Gulf Air, Philippine Airlines, Sunclass Airlines, and Ethiopian Airlines.

As Inflight Dublin collaborates closely with Hollywood studios to provide top content for customers, data security is paramount. The nature of the business requires many employees to travel overseas, and Landmark secures all devices and networks for the company’s 55-strong team – wherever they’re working.

As cyber threats continue to grow more sophisticated, Landmark works closely with Inflight Dublin’s internal IT team to provide rapid response and remediation should an incident occur. In addition, the tailored solution is boosting resilience for Inflight Dublin with onsite and offsite data backups to ensure business continuity in the event of an incident. Regular penetration testing identifies any cybersecurity gaps or vulnerabilities, and Landmark provides cybersecurity awareness training to employees.

Landmark’s technology, seamlessly integrated with Inflight Dublin’s bespoke solutions, enables a secure, immersive, and uninterrupted entertainment experience for airline passengers. Inflight Dublin recently completed a major IT infrastructure upgrade, deploying data centre-grade systems engineered for fault tolerance, redundancy, and maximum uptime. This enhancement ensures the continued rapid delivery of content and publication updates to in-flight entertainment systems worldwide including Inflight Dublin’s own wireless platform, Everhub.

Additionally, Inflight Dublin recently announced a new partnership with TED to bring thought-provoking TED Talks to its onboard content offering.

Pat Nolan, Director of IT & Information Security, Inflight Dublin, said: “Against the backdrop of a changing cyber landscape, this advanced security solution from Landmark and our teams gives us the confidence to continue to roll out our services, safe in the knowledge that our data and operations are fully protected. Effective cybersecurity is of the utmost importance in the aviation industry, and we are committed to providing secure solutions for customers which offer passengers an engaging and entertaining in-flight experience. In addition, even when located in different regions and time zones, our teams can work and collaborate securely to ultimately drive innovation for the business.”

Ken Kelleher, Managing Director, Landmark Technologies, said: “We are providing peace of mind and resilience for Inflight Dublin as the company continues to grow and evolve. Seamless access to movies and TV is a top priority for many airlines and as customers’ needs become more complex, our ultra-secure services reduce cyber risk and enhance capabilities. Meanwhile, our customer-first ethos and proactive support is crucial for Inflight Dublin, particularly as its team is often dispersed. Landmark is enabling Inflight Dublin to take off and deliver its services quickly and efficiently, while futureproofing operations and supporting seamless scalability in line with business growth.”

Landmark Technologies boosts automation for businesses with Rewst partnership

Landmark Technologies, an Irish provider of IT and cybersecurity services, today announces a new partnership with Rewst, the leading automation platform purpose-built for managed service providers, to boost efficiency and streamline operations for Irish businesses.

Rewst technology automates up to 60% of IT and business processes – including helpdesk, onboarding, and billing functions – reducing the need to hire additional staff and implement or develop new internal systems. It speeds up traditionally lengthy processes across areas such as ticket resolution, password resets, invoicing, and reporting, with average savings for businesses of up to 500 hours per month.

This technology helps organisations to simplify their operations by improving integration, workflows, and accuracy, while reducing costs and enhancing the customer experience. The partnership will enable Landmark to better address these evolving customer needs, strengthen its automation capabilities, and support both company growth and the continued expansion of its client base.

Landmark has also rolled out a self-service portal which enables customers to submit and track IT requests round-the-clock, automates permissions to access folders and files, and provides a facility to add or remove joiners and leavers. This will ultimately lead to a reduced number of tickets, uninterrupted service, and quicker resolution times. Landmark will continue to add new automated services as the demand for increased system integration and streamlined workflows grows.

This fully managed solution is flexible and scalable in line with business growth, and frees up skilled teams to focus on core business tasks. In fact, Rewst’s platform saves customers an average of €615,000 annually in reduced manual effort, errors, and delays.

Ken Kelleher, Managing Director, Landmark Technologies, said: “This new partnership will be a game-changer for customers with the ability to remove highly repetitive elements from their key business processes – ranging from IT and HR to finance and customer service. The addition of Rewst’s platform to our portfolio will enable us to continue to meet the changing requirements of organisations as the business landscape evolves faster than ever before. This technology strengthens our ability to deliver fast and cost-effective IT support, while improving system integration and workflow efficiency. We are excited to roll out this cutting-edge automation technology to customers to support their continued growth and innovation.”

Melvyn White, Director of Sales – EMEA, Rewst, said: “Automation can help businesses to turn some of their biggest challenges into opportunities. We are looking forward to working closely with Landmark as they have the proven experience and skills to deliver our platform to a wide range of Irish organisations. This is especially important as the needle turns increasingly towards the adoption of automated and more streamlined processes. In turn, this will enable businesses to remain competitive and keep a sustained focus on their own growth.”