Valentine’s Day spend shows strong growth in key luxuries

Despite a modest overall dip in Valentine’s Day spending (-14%) last Saturday, several categories spiked as romantic consumers shifted their focus to luxury treats and quality time together.

Bank of Ireland’s debit and credit card spending data for the full day of February 14th versus Valentine’s Day last year shows strong increases across pubs, jewellery, hotels and restaurants. The data highlights that while shoppers spent less on traditional gifts such as flowers and cards, they were more willing to invest in a special night out.

Jewellery spending also surged by 51% on the day itself, suggesting that more people left things last-minute for gifts this year. Hospitality also benefitted this year. Pubs saw the most dramatic rise, up 51%, although this was likely a mixture of ‘romance and rugby’ with the Ireland versus Italy rugby game landing last Saturday too.  Restaurant spending was up 22% compared to Valentine’s Day last year and hotel stays rose 11%, with a strong appetite for romantic dining and overnight stays.

While some traditional categories such as flowers, experiences and perfumes recorded declines, the data highlights a clear shift in consumer preference with less emphasis on single‑use gifts and more investment in shared enjoyment.

Gerardo Larios Rizo, Head of Hospitality Sector, Bank of Ireland said: “Our Valentine’s Day data shows that while overall spending was slightly softer, people were still determined to make the day special. Instead of splashing out on single‑use gifts, consumers shifted to special moments such as a romantic dinner, a hotel stay or even celebrating ‘romance and rugby’ in their local pub. While some romantics shopped ahead, the spike in jewellery sales on the day itself suggests a rush of last-minute panic-buying this year.”

Bank of Ireland card spending – Feb 14th 2026 versus Feb 14th 2025

  • Pubs (+51%)
  • Jewellery (+51%)
  • Restaurants (+22%)
  • Hotels (+11%)
  • Gift Websites (+4%)
  • Chocolates flat year on year
  • Flowers (-33%)
  • Cards (-28%)
  • Perfume (-6%)

“Sustainable Refrigeration for Hotels & Restaurants”

The hospitality industry stands at a pivotal moment in its environmental journey. With refrigeration systems typically accounting for 15-25% of total energy consumption in hotels and restaurants, the transition to sustainable cooling solutions represents one of the most impactful steps operators can take towards carbon neutrality, whilst simultaneously reducing operational costs.

Traditional refrigeration systems rely heavily on synthetic refrigerants with high Global Warming Potential (GWP) and energy-intensive operations that contribute significantly to both direct and indirect carbon emissions. However, the emergence of natural refrigerants, energy-efficient technologies, and integrated sustainable cooling solutions now provides hospitality businesses with compelling alternatives that deliver superior environmental performance alongside exceptional operational benefits.

The convergence of tightening environmental regulations, rising energy costs, and increasing guest expectations for sustainability makes the transition to eco-friendly refrigeration not just environmentally responsible but strategically essential for competitive hospitality operations. Properties that embrace sustainable refrigeration today position themselves advantageously for the low-carbon future whilst enjoying immediate operational benefits.

At EnviroFWA, our extensive experience implementing sustainable refrigeration solutions across the hospitality sector has demonstrated their remarkable potential to transform both environmental impact and operational economics. These advanced systems represent far more than equipment upgrades—they’re strategic investments in sustainable competitiveness that deliver measurable returns through reduced energy consumption, enhanced efficiency, and improved environmental credentials.

Understanding Refrigeration’s Environmental Impact

Modern hospitality refrigeration systems contribute to environmental impact through two primary pathways: direct emissions from refrigerant leakage and indirect emissions from energy consumption. Traditional systems using synthetic refrigerants such as hydrofluorocarbons (HFCs) can have Global Warming Potentials thousands of times higher than carbon dioxide, making even small leaks environmentally significant.

The F-Gas Challenge and Opportunity

The EU F-Gas Regulation phase-down schedule is progressively reducing the availability of high-GWP refrigerants whilst driving up their costs. This regulatory pressure creates both compliance challenges and opportunities for forward-thinking hospitality businesses to transition to sustainable alternatives before regulatory deadlines force reactive responses.

Commercial refrigeration services that incorporate F-Gas compliance planning help hospitality businesses navigate this transition strategically whilst optimising both environmental and economic outcomes.

The phase-down schedule means that high-GWP refrigerants will become increasingly expensive and scarce, making early adoption of natural refrigerant systems a hedge against future cost inflation whilst providing immediate environmental benefits.

Energy Consumption and Carbon Footprint

Beyond direct refrigerant emissions, refrigeration systems’ energy consumption represents their largest environmental impact. Traditional systems often operate at efficiencies well below modern standards, consuming excessive energy while contributing to grid-based carbon emissions.

Sustainable refrigeration systems can reduce energy consumption by 25-40% compared to conventional systems whilst providing superior temperature control and reliability. These efficiency improvements translate directly into reduced carbon emissions and lower operating costs that compound over the system lifetime.

The integration of sustainable refrigeration with renewable energy systems creates opportunities for near-zero operational carbon emissions whilst providing exceptional economic returns through reduced energy costs and enhanced sustainability credentials.

Natural Refrigerant Technologies: The Sustainable Solution

Natural refrigerants including carbon dioxide (CO2), ammonia (NH3), and hydrocarbons offer zero or minimal Global Warming Potential whilst providing excellent thermodynamic properties for efficient refrigeration operation. These proven technologies eliminate the environmental concerns associated with synthetic refrigerants whilst often delivering superior energy efficiency.

Carbon Dioxide (CO2) Refrigeration Systems

CO2 refrigeration systems provide exceptional environmental performance with a Global Warming Potential of just 1, compared to thousands for traditional HFC refrigerants. Modern CO2 systems deliver excellent energy efficiency whilst providing superior temperature control across diverse hospitality applications.

Transcritical CO2 Systems represent the cutting edge of sustainable refrigeration technology, operating efficiently across all climate conditions whilst providing both refrigeration and heating capabilities through heat recovery integration. These systems excel in applications requiring multiple temperature zones such as large hotel food service operations.

The reliability and safety of CO2 systems make them particularly suitable for hospitality applications where system downtime can immediately impact guest services and revenue streams. CO2 systems require minimal safety precautions compared to toxic refrigerants whilst providing exceptional operational reliability.

Hydrocarbon Refrigeration Solutions

Hydrocarbon refrigerants, including propane (R290) and isobutane (R600a), offer exceptional energy efficiency with zero Ozone Depletion Potential and minimal Global Warming Potential. These natural refrigerants provide excellent thermodynamic properties whilst being readily available and cost-effective.

Propane Systems deliver outstanding energy efficiency for commercial refrigeration applications whilst requiring smaller refrigerant charges than traditional systems. The reduced charge quantities minimise both environmental impact and system costs whilst providing superior performance.

Safety considerations for hydrocarbon systems focus on proper installation and maintenance practices that prevent refrigerant accumulation in enclosed spaces. Professional installation and regular maintenance through planned maintenance programmes ensure safe operation whilst maximising efficiency benefits.

Energy Efficiency Technologies: Maximising Performance

Sustainable refrigeration encompasses not just natural refrigerants but also advanced technologies that maximise energy efficiency whilst reducing operational costs. Modern systems incorporate variable speed compressors, advanced controls, and heat recovery capabilities that dramatically improve overall performance.

Variable Speed Drive Technology

Variable Frequency Drives (VFDs) on refrigeration compressors enable precise capacity modulation that matches cooling demand whilst eliminating the energy waste associated with on/off cycling. VFD technology can reduce compressor energy consumption by 20-35% whilst providing superior temperature control.

The integration of VFD technology with advanced control systems enables refrigeration systems to respond dynamically to changing load conditions whilst optimising energy consumption across all operating conditions. This capability is particularly valuable in hospitality applications where cooling loads vary significantly with occupancy patterns and seasonal conditions.

Smart Control Integration enables refrigeration systems to coordinate with other building systems including HVAC, lighting, and renewable energy generation to optimise overall facility energy consumption whilst maintaining optimal food storage conditions.

Heat Recovery and Integration

Advanced refrigeration systems can capture and utilise waste heat for domestic hot water production, space heating, and other thermal applications. Heat recovery can improve overall system efficiency by 15-25% whilst reducing the energy required for water heating and space conditioning.

Integrated Heat Pump Systems combine refrigeration and heating functions in single systems that provide both cooling for food storage and heating for domestic hot water or space heating. This integration maximises energy efficiency whilst reducing equipment requirements and installation costs.

The coordination of heat recovery systems with air conditioning systems creates comprehensive thermal management that optimises energy utilisation across all building systems whilst maintaining optimal environmental conditions.

System Design and Integration Strategies

Sustainable refrigeration implementation requires a comprehensive system design that considers both immediate operational requirements and long-term sustainability objectives. Effective design integrates refrigeration with broader building systems whilst optimising performance across diverse operating conditions.

Load Matching and Right-Sizing

Proper system sizing ensures optimal efficiency whilst avoiding the performance penalties associated with oversized or undersized equipment. Hospitality refrigeration loads vary significantly with occupancy patterns, seasonal variations, and operational schedules, requiring careful analysis to optimise system capacity.

Modular System Design enables capacity matching through multiple smaller systems rather than single large units. This approach provides redundancy for critical applications whilst enabling more precise load matching and improved part-load efficiency.

The integration of refrigeration load analysis with broader energy management enables comprehensive optimisation that considers all building systems whilst prioritising critical food safety requirements.

Temperature Zone Optimisation

Modern sustainable refrigeration systems can serve multiple temperature zones efficiently through cascade systems or CO2 transcritical applications that provide excellent performance across diverse temperature requirements. This capability enables comprehensive food storage solutions whilst maximising energy efficiency.

Centralised vs. Distributed Systems require careful analysis to optimise both energy efficiency and operational reliability. Centralised systems offer superior energy efficiency and maintenance accessibility, whilst distributed systems provide redundancy and flexibility for diverse applications.

The selection between system architectures should consider both immediate operational requirements and long-term expansion plans whilst prioritising energy efficiency and environmental performance.

Maintenance and Operational Optimisation

Sustainable refrigeration systems require specialised maintenance approaches that preserve both environmental and efficiency benefits throughout their operational lives. Proper maintenance maximises system efficiency whilst ensuring compliance with environmental regulations and safety requirements.

Preventive Maintenance for Sustainability

Sustainable refrigeration maintenance focuses on preserving refrigerant integrity, maintaining heat exchange efficiency, and optimising control system performance to ensure continued environmental and operational benefits. Regular maintenance prevents refrigerant leaks that compromise both environmental performance and system efficiency.

Refrigeration servicing programmes tailored for sustainable systems address the specific requirements of natural refrigerant systems whilst ensuring optimal performance throughout system lifecycles.

Leak Detection and Prevention becomes even more critical with sustainable systems where refrigerant costs may be higher and environmental stewardship requires absolute minimisation of emissions. Advanced leak detection systems enable proactive maintenance that prevents losses whilst maintaining system performance.

Performance Monitoring and Optimisation

Continuous monitoring of sustainable refrigeration systems enables ongoing optimisation that maintains peak efficiency whilst identifying opportunities for further improvement. Modern monitoring systems track energy consumption, temperature performance, and system efficiency in real-time.

Data Analytics enable the identification of performance trends that indicate maintenance requirements, optimisation opportunities, or operational adjustments that improve both efficiency and sustainability outcomes.

The integration of refrigeration monitoring with broader building management systems creates comprehensive energy management that optimises performance across all facility systems whilst maintaining critical temperature control requirements.

Financial Analysis: The Business Case for Sustainable Refrigeration

The transition to sustainable refrigeration delivers compelling financial returns through multiple benefit streams, including energy cost reduction, refrigerant cost savings, maintenance optimisation, and operational improvements. Comprehensive financial analysis demonstrates the strong business case for sustainable technology adoption.

Energy Cost Savings and Payback

Sustainable refrigeration systems typically reduce energy consumption by 25-40% compared to conventional systems, delivering immediate operational cost savings that continue throughout the system’s lifetime. For a typical hotel with comprehensive food service operations, annual energy savings often exceed £5,000-£12,000 depending on system size and operational patterns.

Payback periods for sustainable refrigeration upgrades typically range from 3-6 years for complete system replacements and 1-3 years for major component upgrades or retrofit applications. Government incentives and grants for sustainable technology adoption can significantly improve payback periods whilst reducing initial investment requirements.

The avoided costs of high-GWP refrigerant purchases as F-Gas regulations drive price increases provide additional financial benefits that improve the business case for natural refrigerant adoption.

Operational and Maintenance Benefits

Sustainable refrigeration systems often provide superior reliability and reduced maintenance requirements compared to conventional systems. Natural refrigerants eliminate many of the complications associated with synthetic refrigerant handling whilst providing excellent operational characteristics.

Extended Equipment Life results from the superior thermodynamic properties of natural refrigerants and the reduced stress on system components from efficient operation. Sustainable systems often achieve 15-25% longer operational lives whilst maintaining peak performance throughout their service periods.

Reduced refrigerant costs and simplified regulatory compliance provide ongoing operational benefits that compound over system lifetimes whilst reducing administrative burdens associated with synthetic refrigerant management.

Implementation Strategy: Transitioning to Sustainable Cooling

Successful sustainable refrigeration implementation requires systematic planning that addresses technical requirements, operational considerations, and regulatory compliance whilst minimising disruption to ongoing operations. Phased implementation approaches enable a gradual transition whilst building expertise and optimising outcomes.

Assessment and Planning Phase

Comprehensive sustainable refrigeration programmes begin with detailed assessments of existing systems, operational requirements, and sustainability objectives. Professional assessment identifies optimal technologies whilst evaluating implementation strategies that maximise benefits whilst minimising disruption.

Energy Audits quantify current refrigeration energy consumption whilst identifying specific opportunities for efficiency improvement and environmental impact reduction. Detailed analysis enables prioritised improvement programmes that deliver maximum benefits with available resources.

Regulatory compliance analysis ensures that sustainable refrigeration programmes address current and anticipated F-Gas requirements whilst positioning properties advantageously for future regulatory developments.

Technology Selection and Design

Sustainable refrigeration technology selection requires careful evaluation of operational requirements, environmental conditions, and integration opportunities with existing building systems. Professional design ensures optimal technology selection whilst maximising both environmental and economic benefits.

Natural Refrigerant Selection depends on specific application requirements, safety considerations, and operational preferences. CO2 systems excel for larger applications with diverse temperature requirements, whilst hydrocarbon systems provide excellent efficiency for smaller applications.

System design integration with electrical systems ensures optimal power quality and reliability whilst supporting variable speed operation and advanced control capabilities that maximise sustainable system benefits.

Installation and Commissioning

Professional installation of sustainable refrigeration systems requires specialised expertise in natural refrigerant handling and system commissioning. Proper installation ensures optimal performance whilst maintaining safety requirements and regulatory compliance.

Staff Training on sustainable refrigeration operation and maintenance ensures that efficiency benefits are maintained throughout system lifecycles whilst building internal expertise that supports ongoing optimisation efforts.

Commissioning procedures verify optimal system performance whilst establishing baseline measurements that support ongoing monitoring and optimisation programmes.

Regulatory Compliance and Future-Proofing

Sustainable refrigeration implementation must address current regulatory requirements whilst anticipating future developments that may affect system selection and operation. Proactive compliance planning ensures long-term viability whilst avoiding reactive responses to regulatory changes.

F-Gas Regulation Compliance

The F-Gas Regulation phase-down schedule creates both compliance obligations and strategic opportunities for hospitality businesses. Early adoption of natural refrigerant systems eliminates future compliance concerns whilst providing immediate operational benefits.

Quota System Implications mean that high-GWP refrigerants will become increasingly expensive and scarce as phase-down targets reduce availability. Natural refrigerant systems eliminate exposure to these cost increases whilst providing stable long-term operating costs.

Professional regulatory compliance planning ensures that sustainable refrigeration programmes address all relevant requirements whilst optimising both environmental and economic outcomes.

Future Regulatory Trends

Emerging environmental regulations increasingly focus on comprehensive lifecycle impacts, including energy efficiency, refrigerant environmental impact, and overall system sustainability. Sustainable refrigeration systems position properties advantageously for future regulatory developments whilst providing immediate benefits.

Carbon Pricing mechanisms increasingly make energy efficiency and low-carbon refrigeration economically compelling beyond their direct operational benefits. Sustainable systems provide a hedge against future carbon costs whilst delivering immediate environmental benefits.

Industry sustainability standards and certification programmes increasingly recognise sustainable refrigeration as an essential component of comprehensive environmental management programmes.

Case Study: Sustainable Refrigeration Transformation

A prominent Scottish hotel and conference centre recently implemented a comprehensive sustainable refrigeration programme that demonstrates the transformational potential of natural refrigerant systems. The 150-room property with extensive food service operations replaced aging HFC systems with advanced CO2 refrigeration throughout.

Results achieved within the first 18 months included:

  • 38% reduction in refrigeration energy consumption compared to previous systems
  • £8,500 annual energy cost savings across all refrigeration applications
  • Complete elimination of high-GWP refrigerant emissions and associated compliance costs
  • Improved temperature control consistency that enhanced food quality and safety
  • Achievement of environmental certification that strengthened sustainability marketing

The comprehensive system upgrade paid for itself within 4.2 years through energy savings alone, whilst avoiding future refrigerant cost increases and regulatory compliance costs provided additional financial benefits.

Guest feedback highlighted the property’s environmental leadership, with sustainability credentials becoming key factors in corporate event bookings and conference selections.

Integration with Renewable Energy Systems

Sustainable refrigeration systems integrate exceptionally well with renewable energy installations to create comprehensive sustainable cooling solutions. The combination of efficient refrigeration with clean energy generation provides near-zero operational carbon emissions whilst delivering exceptional economic returns.

Solar-Powered Refrigeration

The integration of sustainable refrigeration with solar energy systems creates synergistic benefits where peak cooling demands align with peak solar generation periods. This natural alignment maximises renewable energy utilisation whilst reducing grid electricity consumption.

Battery Storage Integration enables solar-powered refrigeration systems to continue operating during low solar production periods whilst providing energy security for critical food storage applications. Combined systems provide exceptional sustainability credentials whilst reducing long-term operating costs.

Energy management systems can prioritise renewable energy for refrigeration applications whilst coordinating with other building systems to optimise overall energy utilisation and cost-effectiveness.

Staff Training and Operational Excellence

Sustainable refrigeration systems require staff understanding and engagement to ensure optimal performance whilst maintaining the efficiency and environmental benefits throughout their operational lives. Comprehensive training programmes address both technical operation and sustainability awareness.

Technical Training Requirements

Natural refrigerant systems require specialised knowledge for safe and efficient operation. Training programmes should cover system operation, safety procedures, and maintenance requirements specific to sustainable refrigeration technologies.

Safety Protocols for natural refrigerant systems focus on proper handling procedures and emergency response requirements whilst emphasising the superior safety profiles of natural refrigerants compared to synthetic alternatives.

Ongoing training updates ensure that staff remain current with evolving technologies and best practices whilst building internal expertise that supports continuous optimisation efforts.

Sustainability Awareness and Engagement

Staff engagement in sustainability objectives enhances the overall effectiveness of sustainable refrigeration programmes whilst building organisational culture that supports environmental excellence. Training should connect individual actions with broader sustainability outcomes whilst highlighting the business benefits of sustainable practices.

Performance Monitoring Training enables staff to identify optimisation opportunities and efficiency improvements whilst taking ownership of sustainability outcomes that benefit both environmental and operational objectives.

Conclusion: Strategic Investment in Sustainable Competitiveness

Sustainable refrigeration represents a fundamental transformation in hospitality cooling that delivers compelling benefits across environmental, operational, and financial dimensions. The convergence of regulatory pressure, technological advancement, and market demand for sustainability makes sustainable refrigeration essential for competitive hospitality operations.

The most successful hospitality businesses recognise sustainable refrigeration as strategic investment that provides competitive differentiation whilst delivering measurable returns through reduced operating costs, enhanced efficiency, and improved environmental credentials. By implementing comprehensive sustainable refrigeration programmes, operators achieve long-term competitive advantages whilst contributing to broader environmental objectives.

At EnviroFWA, our comprehensive approach to sustainable refrigeration helps hospitality businesses navigate the transition to eco-friendly cooling systems whilst maximising both environmental and economic benefits. From initial assessment through system selection, installation, and ongoing optimisation, we provide the expertise and services needed to achieve sustainable refrigeration excellence that supports long-term business success.

Ready to transform your refrigeration costs whilst achieving your sustainability objectives? Contact our team today to discover how sustainable refrigeration technology can enhance your operational excellence whilst delivering measurable environmental and financial benefits.

ePower Brings 90 EV Charge points to 13 Irish Hotels

Windward Management, a team of experienced hotel operators and investors, have launched 90 new electric vehicle charge points in 13 of their hotel locations nationwide. The charging infrastructure was installed by ePower who supply, install, support and manage electric vehicle chargers throughout Ireland. 

The investment means hotel guests and customers can now easily charge their electric vehicles  during their visit. As the number of EV drivers continues to rise, Windward believes charging facilities are becoming an imperative hotel offering. The newly installed EV chargers will improve ESG factors, promote sustainability, reduce carbon footprint and increase green credentials. 

The electric vehicle charge points are easy to operate with each station displaying a ‘how to use’ guide for users. The charging stations are visible on several EV charging apps such as Plugsurfing, the ePower app and on the internationally used app, PlugShare. 

Executive Director of ePower Hugh Hall says he’s delighted to be partnering with Windward:  “The ePower team was pleased to install EV chargers for the Windward Managed hotels as they work to improve their approach to sustainability. As well as installing the equipment, we’re looking forward to growing our partnership as we manage and maintain the chargers at these Windward properties in the future”.

The initial take-up of the EV chargers among customers has been very positive and they’re being used more regularly every week as awareness grows about their installation. 

The teams at Windward Management and The TMR Hotel Collection are very excited about building on sustainable initiatives within their managed properties and plan to continue with the expansion of the EV chargers, as part of their decarbonisation plan in the future. 

Group General Manager at Windward Management Charlie Sheil believes it’s a good investment for the future: “We are delighted to offer ePower Car Charging Facilities across our portfolio of hotels, feedback from customers has been fantastic so far and we are looking forward to expanding the facilities in line with our sustainability initiatives”.

Spokesperson for the TMR Hotel Collection Ian McSweeney hopes the chargers will prove popular among customers: “We are very pleased with the professional installation of ev Chargers by ePower across our properties. This is a fantastic service that we are happy to offer and is in keeping with our dedication to addressing the needs of our valued customers.’”

ePower’s EV charging stations are now available at the Connemara Coast Hotel, McWilliam Park Hotel, The Radisson Blu Dublin Airport, Plaza Hotel Tallaght, Tallaght Cross Hotel, Mount Wolseley Hotel, Park Inn Shannon Airport, Aghadoe Heights, Cavan Crystal Hotel, Farnham Estate, Harvey’s Point and soon to be live at The Fitzwilton Hotel and The Anner Hotel.

Dalata records one million guest interactions on new contactless platform from Granite Digital. #GraniteDigital #Dalata #Hotels

Granite Digital, Ireland’s leading full-service digital agency, today announces that it has delivered Ireland’s first fully contactless hotel guest services platform for Dalata Hotel Group, which has already reached one million guest interactions. Developed in collaboration with Dublin-based hotel booking software provider P3 Hotels, the innovative web portal is transforming the hotel guest experience, as hotels continue to adapt to operating under COVID-19 restrictions.

Dalata is Ireland’s largest hotel operator with two leading brands – Maldron Hotels and Clayton Hotels – as well as managing a portfolio of further partner hotels. The group has implemented the contactless solution across its 44 owned, leased and operated hotel locations in Ireland and the UK. Many guests will utilise the platform within it’s first 12 months.

The digital platform is designed to aid social distancing and COVID-19 safety protocols in hotels by enabling contactless check-in, check-out and hotel services, as well as securely and seamlessly facilitating the track and trace process for all visitors. Physical interaction is minimised, with hotel patrons accessing the platform through a link in their check-in email and using pick-up and drop-off boxes for room keys on arrival and departure.

Robert Carpenter, Co-Founder, Granite Digital and Stephen McNally, Deputy Chief Executive, Dalata Hotel Group

From the web-based portal, guests can browse hotel information and services, order in-room click-and-collect dining, reserve breakfast and dinner slots and book swimming and gym sessions. The portal also facilitates instant messaging so guests can order additional towels, toiletries, all linen supplies and cleaning services.

To guard against the spread of COVID-19, Dalata is also operating a revised cleaning regime for each hotel room and public space across its locations. It is working with global certification leader Bureau Veritas to ensure compliance and best practice with regards all health and safety measures in the hospitality sector. In combination with its newly launched digital platform, Dalata is seeking to offer guests peace of mind as well as a transformed visitor experience – leveraging technology to deliver convenience and more responsive services.

Stephen McNally, Deputy CEO, Dalata Hotel Group, said: This new platform is now operating really well across the Dalata Hotel Group, and guest reaction has been excellent. The software is a landmark development for the hospitality sector in Ireland. It is the result of deep consultation with our innovative technology partners Granite Digital & P3 to develop a platform that can not only help achieve compliance with COVID-19 measures, but also revolutionise guest interactions for a more connected world.”

“The health and safety of our valued guests is paramount and the online platform is a cornerstone of our thorough approach to creating a clean and safe environment in each of our hotels. Looking to the future, we wanted to put digital at the heart of the guest experience so visitors can enjoy the same level of information, interactivity and responsiveness that they are accustomed to in other sectors. This platform helps us to do exactly that.” 

 Robert Carpenter, Co-Founder, Granite Digital, said: “Both the Maldron and Clayton Hotel brands are highly regarded and well-known in Ireland and increasingly growing in strength in the UK. It was fantastic to work with a true leader in hospitality who was so open to applying innovative ideas to address the significant challenges posed by COVID-19.

 “The clever application of digital technologies to traditional sectors and processes can be the key to unlocking these challenges and carrying Irish businesses through this crisis and beyond. By moving quickly to bring this platform to the market and rolling it out to all of its hotels, Dalata has demonstrated the almost instantly transformative impact that customised digital solutions can have.”